After L update Wi-Fi disconnects.. - One (M8) Q&A, Help & Troubleshooting

Completely stock, before and, after L update on 401 firmware UK unbranded.
No matter what settings I change my Wi-Fi disconnects when phone goes to sleep. It comes back on when I unlock the phone.
Any suggestions, been through all the "Wi-Fi sleep settings" I can find ?
Cheers
Sent from my HTC One_M8 using XDA Free mobile app

Reset your phone seems the only option you have left. If that doesn't help contact HTC.

Riyan_Fransen said:
Reset your phone seems the only option you have left. If that doesn't help contact HTC.
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I did a factory reset immediately after installing L, not for Wi-Fi issues, because a lot of folk recommend doin it after a big update.
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Related

HTC one x data connection issues

Hey, I have been using HOX for a month now and noticed an unique problem.
I noticed that my phone behaves as if it doesn't have data connection even if the 3g icon is present in the status bar. No data transfer takes place even if the icon exists. Here the only option left is to restart the phone to resume data...
They typically occurs every 2 days post restart. Has anyone noticed this?
Sent from my HTC One X using xda app-developers app
Yep, I get it too. You on Orange UK?
Sent from my HTC One X
Think a 1.29.401.12 update is coming out to fix this issue.
Am using the international version...any idea when the new build will drop?
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game1811 said:
Am using the international version...any idea when the new build will drop?
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It's been appearing on Nordic countries for about a week.
I have had the same problem, after all the ROMs I've tried, after using CM10 yesterday, it was like I have a LAN connection even faster than the first time I got the phone...
Sent from my HTC One X using XDA Premium HD app
Yes I have this too. Seems to only be resolved via reboot. Airplane mode on off has no effect.
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Hi, I'm on orange UK too and suffer from this problem but not all the time. Though when it happens, as already stated, airplane mode on/off doesn't work. Requires a full reboot to get data connection back.
Sent from my HTC One X using xda app-developers app
I seem to get this on Vodafone UK too, but it only seems to happen if I travel a significant distance (a long distance train journey for example). I data roamed in Europe for two weeks this month and didn't see the problem a single time. Only a reboot fixes the problem - I've tried airplane mode to reset it but it still doesn't work.
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Same here in Czech rep. (Vodafone)
Sent from my HTC One X using xda premium
This problem has consistently cropped up with I was using a Battery saver app (easy battery saver, or juice defender, or...). Basically, when the data connection is controlled by the battery saver apps, the connection shows a 3G or H but no data transfer happens.
Either remove the battery saver app or don't allow it to control the data connection and this problem should not crop up again. I tested this against easy battery saver and juice defender and a another battery app (don't remember which), and on 3G as well as LAN.
Don't know if this helps in anyway or means anything, but that was happening to me with a T-Mobile unlocked Sensation while I was overseas just a week ago in Lebanon and France. Have not had the issue in the US w/ the HOX or Sensation
Sent from my HTC One X using xda app-developers app
I've got the same issue. The connection dropped while using Facebook. It happens every two days. I'm on the Dutch Vodafone network. Only a reboot fixes the issue, airplane mode doesn't. It's getting really annoying....
Try the new 1.29.401.12 RUU if your phone is unbranded. That should help data issues.
ste1164 said:
Try the new 1.29.401.12 RUU if your phone is unbranded. That should help data issues.
Click to expand...
Click to collapse
Will this version be available OTA?
I find that with android phones, mobile data and MMS never work 100% unless using Cyanogenmod carrier APNs from here . Before using those APNs on my One X, i would randomly get my mobile data disconnecting (no signal at all) for split seconds at a time and MMS wouldn't send either.
Mobile data was also slower than it was on my Desire Z which used Cyanogenmod's APNs. Mobile data was then much faster on my One X after i corrected the APNs to the ones on that Cyanogenmod link and then MMSs started sending again. Also funnily enough, before my Desire Z used Cyanogenmod's APNs, it couldn't send MMSs either and its mobile data speeds were also very slow and inconsistent xD.
I think every android user needs to bookmark that link and then use those APNs each time they flash a new ROM as they are bulletproof. Hear me out on this one. I have tried the APNs from my carriers over the years several times and they never work as good or as correctly as the Cyanogenmod ones do. I don't know if it's just like this for me here in Australia, but i'd highly recommend using the APNs on that link anyway.
wingendplate said:
Will this version be available OTA?
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It should come to the UK eventually. It has been released as an OTA in Nordic countries.
Even i thought it was due to juice defender..so i stopped using it...but the issue still persisted!
Sent from my HTC One X using xda app-developers app
Guess this 401.12 update is gonna reach india very late!
Sent from my HTC One X using xda app-developers app
And me (Orange UK)
Tom

Wifi issue after 4.4.3 update

Hi, after 4.4.3 update i have a problem with my wifi, once enabled it is fast but after a while it becomes slow, very slow... Signal is at maximum but it keeps uploading and downloading in vain, i tried many options in the wifi advanced menu but it didn't work, i must switch wifi off/on to solve the problem.
I am on stock rooted rom, i am going to downgrade the firmware because it worked very well on last version, do you have any suggestions ?
Thx for your help.
PS : I tested with different routers.
Sent from my HTC One_M8 using XDA Free mobile app
Nobody has the wifi slowing down problem ?
Sent from my HTC One_M8 using XDA Free mobile app
How did you update, by OTA?
If not a "clean" install (wipe user data) I would suggest doing a factory reset. Random bugs after an OTA are often (although not always) caused by incompatibity with some pre-existing user data, and frequently resolved by wiping data.
Otherwise, downgrading firmware might help as you mentioned (as WiFi module is usually one of the firmware updates). Although this might cause other issues (slow boot, broken WiFi or Bluetooth).
First time i had the problem with ota update, then i did a factory reset and wiped everything issue persists.
I found on the Internet that nexus users have the same problem.
I think that downgrading the firmware is the only solution for me now but it is strange that i am the only one who is facing this issue on HTC M8.
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ama212 said:
I found on the Internet that nexus users have the same problem.
I think that downgrading the firmware is the only solution for me now but it is strange that i am the only one who is facing this issue on HTC M8.
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Click to collapse
I would not take a different phone having a similar issue to mean anything.
You haven't stated what version, CID, etc. you have. Each carrier version has its own software version, so possibly there is a bug in your carrier software/firmware. On the other hand, if its a common CID on here and other have not had the issue, then something else is going on.
2.22.401.4 unbranded stock rooted rom supercid unlocked bootloader soff
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ama212 said:
2.22.401.4 unbranded stock rooted rom supercid unlocked bootloader soff
Click to expand...
Click to collapse
That is probably the most common software version here. As it doesn't seem to be a widespread issue, I think something else is going on. Maybe try to re-install the OTA as maybe it was just a bad install? Or try a 2.22 based custom ROM to see if the problem persists? I'm just brainstorming a bit here.
I tested the Venom ROMs, with 1.8.0 and last firmware no problem, with 2.0 and 2.22 firmware i have the issue
Thx for your help anyway.
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Odd. And the routers you tried area all different make/models?
Yes they are different.
Sent from my HTC One_M8 using XDA Free mobile app
Someone had the same problem here http://forums.androidcentral.com/htc-one-m8/378071-htc-one-m8-wifi-connection-issues.html
But the topic is old... really strange problem.
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For information wifi problem still present with last update 2.22.401.5.
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Finally i found a solution, i disabled dhcp and defined a static ip for the phone, wifi is stable now.
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after updating to 2.22.401.5 i got this problem first the wifi worked fine but slow then it's just telling me that my connection is bad though it's fine on other devices
Yes really bad wifi management on 4.4.3.
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same problem here, but only on a 2.4ghz signal; my 5 ghz signal is fast as always..
ama212 said:
Finally i found a solution, i disabled dhcp and defined a static ip for the phone, wifi is stable now.
Sent from my HTC One_M8 using XDA Free mobile app
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Click to collapse
Hi Guys,
i have the same problem as well, tried also what you have suggeted but still have the same issue
Do you have a wifi repeater ? because if i switch off mine the problem is gone.
ama212 said:
Do you have a wifi repeater ? because if i switch off mine the problem is gone.
Click to expand...
Click to collapse
Thank you for your quick answer.
What do you mean by wifi repeater?
It takes the existing wifi and rebroadcasts it to have a better signal.

[Q] Problem: smarphone won't unlock in the mornig

Hi, I got a problem and i can't come up to any solution.
I got a Note 3 Neo 2 day ago. As usually, i use my phone in the evening before go to sleep, then i attach it to the charger and that's it. I just get my phone in the morning, completely charged.
This phone, otherwise, won't unlock in the morning. Screen is black, whatever button Ii press it just dosn't light on. The notification led is flashing, but maybe it is just because i got a notification before it was locked. Alarms don't sound, and this is bad, and i have to take out the battery to restart it.
Any ideas?
Thanks
Itachi23 said:
Hi, I got a problem and i can't come up to any solution.
I got a Note 3 Neo 2 day ago. As usually, i use my phone in the evening before go to sleep, then i attach it to the charger and that's it. I just get my phone in the morning, completely charged.
This phone, otherwise, won't unlock in the morning. Screen is black, whatever button Ii press it just dosn't light on. The notification led is flashing, but maybe it is just because i got a notification before it was locked. Alarms don't sound, and this is bad, and i have to take out the battery to restart it.
Any ideas?
Thanks
Click to expand...
Click to collapse
Do a factory reset and check. Also do not plug the phone in charger for long time..That is not good for phone, there are chances of brick.
Thanks, I posted the same question on an Italian Android forum and many users have the same issue: the phone want not wake up from deep sleep.
It seems to be the update of Google Play Service app: until the 5.9 version everything works fine, starting from the 6.1 version everyone has the same problem.
Probably Samsung/Google forced the update without checking if it was compatible.
Sent from my SM-N7505 using XDA Free mobile app
Itachi23 said:
Thanks, I posted the same question on an Italian Android forum and many users have the same issue: the phone want not wake up from deep sleep.
It seems to be the update of Google Play Service app: until the 5.9 version everything works fine, starting from the 6.1 version everyone has the same problem.
Probably Samsung/Google forced the update without checking if it was compatible.
Sent from my SM-N7505 using XDA Free mobile app
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Click to collapse
In that case the phone is in charging state or not does not matter...That happens to some samsung phone but if you root and modify it..Should not be issue on stock
Itachi.. try a soft reset first before a hard reset and see if it works..
Sent from my SM-N750 using XDA Free mobile app
Personally I tried only soft reset, other people tried also hard reset, but none of those has solved anything.
One of them went to the store and he got a new phone thanks to this problem, but the new one has the same problem.
Someone has flashed the stock kitkat rom from United Arab Emirates and they had no problems at all.
I guess that upgrade to kitkat is the only solution.
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You wiped phone's cache?
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Which one??
Sent from my SM-N7505 using XDA Free mobile app
Ok, I've wiped the phone cache, I'll see tomorrow morning if it works or not. Thanks anyway
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Anyone else have this since update?

Just noticed this. Mobile data still shows while on WiFi or turned off. I've rebooted a couple of times (even turned off mobile data, then restart, still shows) but it won't go away. No a huge deal... Just not right and bothers me.
http://imgur.com/TbhulFW
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Yeah mine is doing the same thing, wasn't doing that before the update.
I've always had it shown. And I don't know why.
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NYLUVBUG said:
I've always had it shown. And I don't know why.
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That's strange, mine would only show Wi-Fi when it was on the 4g would only show while using data.
same here, if I believe the Verizon GS5 forums, same happened to them when Volte was pushed on their phones...
rramey23 said:
Just noticed this. Mobile data still shows while on WiFi or turned off. I've rebooted a couple of times (even turned off mobile data, then restart, still shows) but it won't go away. No a huge deal... Just not right and bothers me.
Sent from my HTC One_M8 using XDA Free mobile app
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Are you running stock rom? Viper gives you the option to turn this on/off in their tweaks.
rpimentel1 said:
Are you running stock rom? Viper gives you the option to turn this on/off in their tweaks.
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Yes, running full stock. This particular phone has made me nervous about rooting...
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Are you on T-mob?
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rpimentel1 said:
Are you on T-mob?
Sent from my HTC One_M8 using XDA Free mobile app
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Yes
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I could help you out rooting and whatnot if you want.. but with a stock rom you're pretty much stuck where u are. I dont see any toggle option to switch that.
Sent from my HTC One_M8 using XDA Free mobile app
Has anyone else's signal gotten worse with the new update? I use to have 4 bars at home, now only 1-2 although the speeds are still about the same.
Sent from my HTC One_M8 using Tapatalk
Ever since the update my Spotify and Tunein keep telling me I am offline when I am not on Wifi, yet my browser works perfectly fine when using data...
Do you think having both is causing apps to have this issue?
tau_1 said:
Ever since the update my Spotify and Tunein keep telling me I am offline when I am not on Wifi, yet my browser works perfectly fine when using data...
Do you think having both is causing apps to have this issue?
Click to expand...
Click to collapse
I don't use either of those so I couldn't tell ya. I did notice that my 4g icon changed to 4g lte while I was on WiFi, makes me think it's still reading towers? Idk...
Sent from my HTC One_M8 using XDA Free mobile app
I have the same issue and a buddy of mine has the same issue also. I went to the TMO store to check their display phone which was already updated to 4.4.4 and that also has the same issue. So it's definitely a software bug since it was not doing this on 4.4.3. Basically when turning on wifi your mobile data should automatically turn off, it's not doing this on 4.4.4 and thus your battery drains faster since both are on, you have to manually turn off data. And when you do turn off data, the icon still remains even though it's not active. Only airplane mode would get rid of the data icon.
Seems like they're issues relating to calling and the camera also, though I haven't been able to test these myself. But overall I'd say 4.4.4 is a buggy release, battery drains a little quicker too.
rramey23 said:
Just noticed this. Mobile data still shows while on WiFi or turned off. I've rebooted a couple of times (even turned off mobile data, then restart, still shows) but it won't go away. No a huge deal... Just not right and bothers me.
http://imgur.com/TbhulFW
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
I have the same problem, fully stock, never rooted. I did wipe the cache partition but that didn't make any difference. I would be curious to see if it persists after a full wipe but I don't really want to do that to mine at the moment.
futuremonkey said:
I have the same problem, fully stock, never rooted. I did wipe the cache partition but that didn't make any difference. I would be curious to see if it persists after a full wipe but I don't really want to do that to mine at the moment.
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Yeah don't waste your time with a factory reset, I did this 2 times before I called a buddy of mine and also checked the display phone at the store. Its a software bug and everything I tried has had no effect, problem still present. Hopefully HTC releases a patch soon to fix this because data is constantly on, it does not sleep. The battery definitely drains a little quicker.
Weird, I don't seem to have this issue. Running latest OTA, stock with root.
Sent From My HTC One (M8)
The icon is on... But its not active... U can tell its active when the arrows under it flashing. I also didn't notice its effect the battery.
Sent from my HTC One_M8 using Tapatalk
I too have been having a lot of trouble with this update. Four or five of my programs that would work over 4G now only work when I'm connected to WiFi. I'm still able to watch Youtube and surf the web, but it's extremely aggravating not being able to play my games while I'm on the train to work. I wonder if it has to do with the radio update they pushed with the 4.4.4 release.

Wifi wont auto connect every time?

A few times a day when i leave work and come back or get home, my wifi wont automatically connect to the remembered wifi connection. Its not every time but it happens enough to irritate me. It connects if i turn wifi off and back on. But otherwise just scans. Im on stock rooted LP. Anyone else having this problem?
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Always allow scanning enabled?
It is yea. I tried without it and still same problem
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Greek81 said:
It is yea. I tried without it and still same problem
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Click to collapse
Do you have smart network switch on?
It does the same thing whether its checked or not.
Sent from my SM-N910P using XDA Free mobile app
The only thing i can think of is when i first updated to 5.0 i used sqlite to hack wifi Hotspot . Thats when the problem started. At least thats when I noticed it. I have factory reset twice and tried flashing a stock rom but some problem.
Sent from my SM-N910P using XDA Free mobile app
Nobody else is having this problem?? No matter what im running it randomly does this. Can someone please take the time to help me figure this out???
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Greek81 said:
Nobody else is having this problem?? No matter what im running it randomly does this. Can someone please take the time to help me figure this out???
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
I'm not having this problem on stock rooted OB7 Odex with deodex services.jar.
Are you avoiding the PRL and update data profile due to the temporary hotspot? Connections Optimizer disabled?
I didn't see that you tried this but have you backed-up internal memory keep-sakes (media, downloads and nandroids) and wiped it along with your factory resets?
With WiFi issues, I'd go one step further with factory reset, internal memory wipe a few times and battery pull prior to Odin of the OB7 stock tar. Treat it like a soft bricked phone; scrap and re-root.
Make sure you're not OE1; it's not possible to downgrade.
Maybe that covers some more items to check. Otherwise full un-root, back to stock and ##786# check hardware against stock un-rooted. Could be hardware.
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