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If you purchase the GNII at an AT&T store (or from anywhere really) like I did last Friday, you can hold off on the less appealing AT&T Mobile Insurance and pick up the Best Buy Protection Plan. I've done this before with the Captivate and my girlfriend was even allowed to purchase the protection when she brought in her Sensation 4G with a cracked screen then come back in a week to replace it. My experience today started off by being told no by a general store manager when he overheard me asking but was later told it would be allowed by the specific mobile dept manager. Not all stores may be so lenient so you may have to try a couple times and be super nice. There must be a fairly hefty incentive for employees signing up protection plans.
Basic Diference in plans
AT&T Mobile Insurance: $10/month plus $200 at time of replacement
BB Protection Plan: $10/month and NO deductible upon replacement
There are a few more smaller difference but they generally favor the BB plan. Normally I would buy from BB in the first place but they are apparently having a delayed launch. The location I went to today still didn't know when they were being allowed to start selling. This may be something most XDA users know about but with all the insurance posts lately I thought I'd share incase it helps someone pull the trigger on the NII.
I purchased my Note 2 outright for $650 at a Best Buy mobile, and got the 2 year accidental damage replacement plan. Bought the plan outright as well being that it is much cheaper than paying $10/month. (Doesn't hurt that they gave me a discount for buying it all at once either).
Over all their plan is better than what AT&T offers, especially having no deductible and no limit to replacements. But it does NOT cover loss or theft. For that duty I am using Cerberus, and I am 100% pleased with bolth the phone and Replacement plan.
My wife is happy too because she got my GS3
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This sounds like a great idea. Thnx guys
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Thanks for the tip!
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probably should have took this into consideration. my power button broke on my note 2 in 3 days. i cant cut it on. luckily i took it back to at&t and they are going to switch it out for free. I just have to wait until another one comes into stock.
Both companies utilize samsungs warrenty before yours unless it requires damage. Also I pay 7.99 with att and hope never to have physical damage.
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erm87 said:
If you purchase the GNII at an AT&T store (or from anywhere really) like I did last Friday, you can hold off on the less appealing AT&T Mobile Insurance and pick up the Best Buy Protection Plan. I've done this before with the Captivate and my girlfriend was even allowed to purchase the protection when she brought in her Sensation 4G with a cracked screen then come back in a week to replace it. My experience today started off by being told no by a general store manager when he overheard me asking but was later told it would be allowed by the specific mobile dept manager. Not all stores may be so lenient so you may have to try a couple times and be super nice. There must be a fairly hefty incentive for employees signing up protection plans.
Basic Diference in plans
AT&T Mobile Insurance: $10/month plus $200 at time of replacement
BB Protection Plan: $10/month and NO deductible upon replacement
There are a few more smaller difference but they generally favor the BB plan. Normally I would buy from BB in the first place but they are apparently having a delayed launch. The location I went to today still didn't know when they were being allowed to start selling. This may be something most XDA users know about but with all the insurance posts lately I thought I'd share incase it helps someones pull the trigger on the NII.
Click to expand...
Click to collapse
This is true. You should be able to do this. A manager will not turn this plan down because it is almost pure profit. This is applicable to almost any product. You must make sure it is a product carried by Best Buy. Usually you have 2 weeks from you date of purchase. Note: they will leverage the Samsung 1 year warranty. If you purchase the accidental plan they will cover the damage out right. Also don't forget Square Trade.
So people will unfortunately lose their jobs at best buy for this. Best Buy only offers the geek squad protection on iphones not purchased at best buy. Not other phones. If a manager is allowing this, it is strictly to boost their numbers on a scorecard, meanwhile losing it all and more on the back side of the business.
Sent from my HTC One X using xda premium
It's a tough decision for me to buy insurance since it ends up being the cost of another device on contract. Now that Nexus phones are $300, I don't think I'll get insurance on my note. I extended my apple care on my iphone 4 and never broke it. Never damaged my 4S either, and both were used case-less.
However if I decided to get insurance, the best buy route seems like the best one.
Got it. $169 for two years, seemed like the only logical way to go considering that $9.99 a month costs an extra $80.
I feel dumb as hell asking this now and assuming it in store, but does this plan cover accidental damage? Assumed it did, but I'm now seeing documentation that it doesn't. Not a deal-breaker either way, as the normal wear-and-tear and pixel damage/burn-in protection made the purchase more than worthwhile.
Edit to add: Very little was made of the fact that it wasn't purchased at Best Buy. When I walked up to the mobile counter, the sales rep and department manager were there, along with the store GM. I asked about covering the phone, and the only question was asked by the store GM: "You bought it directly from AT&T, right? Not Amazon or eBay or anyplace like that?". I answered yes, and they got to work on it. No asking for a receipt or anything, just cranked out the sales plan.
That's awesome. Best buy is the way to go!
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---------- Post added at 03:20 PM ---------- Previous post was at 03:17 PM ----------
cpcrazyfly said:
So people will unfortunately lose their jobs at best buy for this. Best Buy only offers the geek squad protection on iphones not purchased at best buy. Not other phones. If a manager is allowing this, it is strictly to boost their numbers on a scorecard, meanwhile losing it all and more on the back side of the business.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
True.
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Well good for you guys, but if you get denied somehow when you break your phone... I wouldn't be surprised
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cpcrazyfly said:
Well good for you guys, but if you get denied somehow when you break your phone... I wouldn't be surprised
Click to expand...
Click to collapse
Good luck with that. I've got a receipt and documentation that says the coverage was purchased. Not sure they could successfully deny covered repairs.
T.J. Bender said:
Good luck with that. I've got a receipt and documentation that says the coverage was purchased. Not sure they could successfully deny covered repairs.
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Click to collapse
They are "supposed" to only sell the Geek Squad Protection with phones that are purchased directly from Best Buy. But if they let you do it, then just keep your documentation and you should be set. :good:
Its covers normal wear & tear, moisture damage, charging failures, battery replacement, and screen breaks. Does NOT cover full submersion in liquid, or crazy negligent damage like being run over by a car, or thrown against a wall. Nor does it cover contact with bodily fluids.... eww.
Basically if you drop your phone, break your screen, anything that can normally happen like that, you should be covered just fine. Anything more exotic, and it will be up to the discretion of the associate that is processing your repair.
Well, I don't plan on going snorkeling with my phone (although I did spend half an hour in a pool once before I realized that my old Verizon flip phone was in my pocket), nor do I intend to play racquetball with it, you know, as the ball. I'm also leaning decidedly against running over it with a vehicle, or trying to use it as a frisbee. Yep, should be set. :good:
T.J. Bender said:
Got it. $169 for two years, seemed like the only logical way to go considering that $9.99 a month costs an extra $80.
Click to expand...
Click to collapse
but can you cancel the prepaid 2 years?
i have no plan to keep my phone for 2 years, i have 3 lines. if something better comes alone, i will sell the Note2. i paying 9.99$ a month.
Thanks for the tip, I purchased my SGSII from Best Buy last year outright, but didn't even think to purchase this. Bricked my SGSII earlier this year, ATT gave me a new one, said I was still under the one year warranty, lol.
ohh great!!! i was about to return my phone to att and purchase it from bestbuy after i got my refund, so do you have to show proof of purchase from att or something?? but i got it from online via att
Mr_Armageddon said:
I purchased my Note 2 outright for $650 at a Best Buy mobile, and got the 2 year accidental damage replacement plan. Bought the plan outright as well being that it is much cheaper than paying $10/month. (Doesn't hurt that they gave me a discount for buying it all at once either).
Over all their plan is better than what AT&T offers, especially having no deductible and no limit to replacements. But it does NOT cover loss or theft. For that duty I am using Cerberus, and I am 100% pleased with bolth the phone and Replacement plan.
My wife is happy too because she got my GS3
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
What is Cerberus?
Best buy protection plan doesn't cover water damage if the phone was totally submerged the AT&T plan covers that and the loss and theft of the phone I thought about the best buy plan but if you look at the details of it it's really not worth it for what it covers
You can read all the horror stories online if you google it
AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
I recently broke my galaxy note 2 front glass. Local repair shop: prob $200 because LCD ok, but even if THEY break it during repair, price becomes $350 because then need to replace entire display assembly. Then an AT&T local device service center (DSC) told me about a program rolling out in some locations called the "Dead End Pilot Out Of Warranty Replacement Program." Here in Southern California it's available at a DSC in Rancho Cucamonga, and another in (Corona? Somewhere in the Inland Empire). If you call the Rancho Cucamonga AT&T location on Archibald St they can tell you about it.
I don't know if this is California only, or specific to this franchise, although I've been told it's coming to Orange County soon. I don't know about other states/regions but the Rancho Cucamonga location in CA may know.
When I called AT&T support they didn't even know about it, but they called the location to confirm, and it's legit.
Replaced damaged Note II with a factory refurbished unit (by Samsung) for $150+tax. You keep your original battery, stylus, and back panel. The other good news: while my replacement started malfunctioning shortly after, my local DSC replaced it this time as a warranty replacement (not sure if this is technically allowed - but my local DSC was aware of the prior replacement at Rancho, and said I didn't need to go all the way back).
So - before you pay someone to fix, or even fix it yourself, you might want to see if this option is available anywhere near you - even if it's a bit of a drive.
Still unclear how this affects original warranty - have conflicting info on this one. One response is that original warranty void (what I'd expect) but that refurbished unit has automatic 90 day warranty from Samsung. Local DSC says my original warranty applies, because it's longer. Anyway, minimum 90 days refurbished warranty, even if your warranty had already expired.
Ironically, this program is even less than the insurance deductible if you have the insurance (that's $200 alone).
This is an amazing program, so here's a shout out to those responsible, and thank you - and I want others to know it's out there.
And to AT&T - if this is being trialed as a possible future company wide program: as a customer, you have gained MANY loyalty points with me for it. This would definitely encourage me to remain with AT&T for the long term.
Re: AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
I used to work at a DSC several months ago and I can confirm this program, however, its only tested in a few pilot locations at least at that time since I left. As far as the existing warranty if you opt into this program, more than likely it will still apply or 90 days, whichever is longer. However, that might be unclear as it is kind of a gray area being the reason why its only tested in pilot locations so I'd make sure to ask. Keep in mind that whatever warranty issues you have when you participate in this program, those warranty policies only apply through ATT and not through Samsung themselves.
So before anyone tries to take advantage of this program, make sure to call your nearest DSC first to see if they're participating in this program and if they have your Note 2 in stock. Don't waste your time in going if they're out of stock and the only way is to periodically call them to check. Normally, they'd perform an exchange by mail if that ever happens, but for this program, it has not been implemented.
Also remember, this program was initiated through ATT's contractor who manage these DSC locations so more than likely, the customer reps through the phone and at the corporate/authorized retailers have little to no information about this program so dont go asking them for info, especially about a warranty dispute.
Sent from my SGH-I317
Re: AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
Can you give the DSC CONTACT INFO I don't mind driving 30 to 40 min for this besides Thats about normal commute to any where in southern California lol
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Re: AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
Wow. Wish I had heard of this sooner. I just broke the glass on mine and got a replacement via the insurance for $200. I was happy with the next day shipping ans wasn't too difficult to submit the claim.
Kind of upsets me that I pay for the insurance every month when theres a cheaper alternative without the monthly fee.
I would have made the drive to save the difference.
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Re: AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
If you look it up you'll find there's only one location for at&t in Rancho Cucamonga on Archibald St (that's why I was so specific), however the number is
909-945-3427.
When you call just ask them to verify you've reached the DSC - but it would have to be; unlike some locations that have a store with DSC attached, it's a standalone DSC location.
Another poster below points out that you should call first. They are absolutely right: the program doesn't apply to all devices, and they can't do anything if they don't have a similar device in stock. In my case it had to be refurbished, I assume that's true for all (since it's not a retail location, they might not have anything else anyway.)
In short: call them first, give them specifics, and ask if it's covered in the program. They can tell you if there's stock available, if it's available under the program, what the cost is, etc. This varies by device. If it's not currently covered ask them if they expect it to be (never hurts to ask). I'm the case of the Note 2 everyone of them seemed genuinely surprised to see it so soon. I'm guessing it's because of the popularity of the device.
In my experience, they don't care how the device was damaged either - maybe don't tell them if you're running a side business rooting and reselling on eBay; but otherwise they aren't that concerned. I also found them to be very professional, customer-focused, and helpful in general.
And sorry for that long post LOL. Too easy to blather on when using Swype...
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Re: AT&T out of warranty replacement program (INC ACCIDENTAL DAMAGE & NO INSURANCE)
kkl0wn said:
Wow. Wish I had heard of this sooner. I just broke the glass on mine and got a replacement via the insurance for $200. I was happy with the next day shipping ans wasn't too difficult to submit the claim.
Kind of upsets me that I pay for the insurance every month when theres a cheaper alternative without the monthly fee.
I would have made the drive to save the difference.
Sent from my GT-N7105 using XDA Premium HD app
Click to expand...
Click to collapse
But with insurance your more likely for them to send you a new device. Unlike it being refurbish! But you'll have a 90 day warranty on the refurb...
sashby said:
If you look it up you'll find there's only one location for at&t in Rancho Cucamonga on Archibald St (that's why I was so specific), however the number is
909-945-3427.
When you call just ask them to verify you've reached the DSC - but it would have to be; unlike some locations that have a store with DSC attached, it's a standalone DSC location.
Another poster below points out that you should call first. They are absolutely right: the program doesn't apply to all devices, and they can't do anything if they don't have a similar device in stock. In my case it had to be refurbished, I assume that's true for all (since it's not a retail location, they might not have anything else anyway.)
In short: call them first, give them specifics, and ask if it's covered in the program. They can tell you if there's stock available, if it's available under the program, what the cost is, etc. This varies by device. If it's not currently covered ask them if they expect it to be (never hurts to ask). I'm the case of the Note 2 everyone of them seemed genuinely surprised to see it so soon. I'm guessing it's because of the popularity of the device.
In my experience, they don't care how the device was damaged either - maybe don't tell them if you're running a side business rooting and reselling on eBay; but otherwise they aren't that concerned. I also found them to be very professional, customer-focused, and helpful in general.
And sorry for that long post LOL. Too easy to blather on when using Swype...
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Click to expand...
Click to collapse
Crazy that's just 45 minutes from me!
Gonna call and c how much they'll charge for another phone I broke. If that's the case then excellent program. But prefer to b sent a new device thru insurance tho. JMO
Lol
++++1 on the SWYPE:thumbup: my favorite keyboard. For many years now.
Just my 2¢
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Just an update all DSC in southern cali have the out or service warranty program, I just went to day and switched out my note 2 for a newly referb looks great and only for $150.00 plus tax
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I suppose the major difference here, is your getting a refurb unit, as opposed to a new replacement unit when using insurance...
Not a huge deal I guess...
Lets hope ATT does the right thing, and quits treating smart phones and their deductibles like a house mortgage....(expensive).....as the deductible is likely more than the unit costs them to begin with...
thank you for the information OP.......g
sashby said:
I recently broke my galaxy note 2 front glass. Local repair shop: prob $200 because LCD ok, but even if THEY break it during repair, price becomes $350 because then need to replace entire display assembly. Then an AT&T local device service center (DSC) told me about a program rolling out in some locations called the "Dead End Pilot Out Of Warranty Replacement Program." Here in Southern California it's available at a DSC in Rancho Cucamonga, and another in (Corona? Somewhere in the Inland Empire). If you call the Rancho Cucamonga AT&T location on Archibald St they can tell you about it.
I don't know if this is California only, or specific to this franchise, although I've been told it's coming to Orange County soon. I don't know about other states/regions but the Rancho Cucamonga location in CA may know.
When I called AT&T support they didn't even know about it, but they called the location to confirm, and it's legit.
Replaced damaged Note II with a factory refurbished unit (by Samsung) for $150+tax. You keep your original battery, stylus, and back panel. The other good news: while my replacement started malfunctioning shortly after, my local DSC replaced it this time as a warranty replacement (not sure if this is technically allowed - but my local DSC was aware of the prior replacement at Rancho, and said I didn't need to go all the way back).
So - before you pay someone to fix, or even fix it yourself, you might want to see if this option is available anywhere near you - even if it's a bit of a drive.
Still unclear how this affects original warranty - have conflicting info on this one. One response is that original warranty void (what I'd expect) but that refurbished unit has automatic 90 day warranty from Samsung. Local DSC says my original warranty applies, because it's longer. Anyway, minimum 90 days refurbished warranty, even if your warranty had already expired.
Ironically, this program is even less than the insurance deductible if you have the insurance (that's $200 alone).
This is an amazing program, so here's a shout out to those responsible, and thank you - and I want others to know it's out there.
And to AT&T - if this is being trialed as a possible future company wide program: as a customer, you have gained MANY loyalty points with me for it. This would definitely encourage me to remain with AT&T for the long term.
Click to expand...
Click to collapse
Just verifying your post.
I called service center and she knew nothing about this program. She called the support center and they confirmed it for her with the 150 dollar price.
Thanks for the help.
My only question is, my phone is rooted... I obviously don't want to return it that way without putting the factory image back on it.
Sent from my Nexus 7 using xda app-developers app
Just wanted to show everyone that this is legit.
Thanks OP.
Worked great!
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I was stoked when the Rep told me I had to pay tax on the $150.00 and not the tax on the full price, like when you upgrade.
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chris82o said:
I was stoked when the Rep told me I had to pay tax on the $150.00 and not the tax on the full price, like when you upgrade.
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Click to expand...
Click to collapse
Never had to pay tax on full device when I upgrade.... I always pay tax on the amount of what I'm paying for
glad to hear...
Glad to hear others have had such good luck. Also pleased that it's more widely available.
refurb from most warranties anyway now...
In the last few years almost every electronic device I've had was replaced under warranty at least once and usually with refurbished anyway. Most warranties clearly state these days in fine print that manufacturer may replace with new or "equivalent refurbished item at manufacturer's sole discretion". Since I end up with refurb anyway, sometimes I just buy that to start, if warranty is the same...
Bajanman said:
But with insurance your more likely for them to send you a new device. Unlike it being refurbish! But you'll have a 90 day warranty on the refurb...
Crazy that's just 45 minutes from me!
Gonna call and c how much they'll charge for another phone I broke. If that's the case then excellent program. But prefer to b sent a new device thru insurance tho. JMO
Lol
++++1 on the SWYPE:thumbup: my favorite keyboard. For many years now.
Just my 2¢
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Click to expand...
Click to collapse
sorry didn't see sooner - they don't care if rooted
Bsmith0731 said:
Just verifying your post.
I called service center and she knew nothing about this program. She called the support center and they confirmed it for her with the 150 dollar price.
Thanks for the help.
My only question is, my phone is rooted... I obviously don't want to return it that way without putting the factory image back on it.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
When I was getting my replacement I talked with them a lot about how the program works. They told me in clear terms that they don't care if the phone is rooted, if a dinosaur stepped on it, or anything else. They did say you might wish to flash to factory standard so you don't leave any personal info on it, but that's all.
sashby said:
In the last few years almost every electronic device I've had was replaced under warranty at least once and usually with refurbished anyway. Most warranties clearly state these days in fine print that manufacturer may replace with new or "equivalent refurbished item at manufacturer's sole discretion". Since I end up with refurb anyway, sometimes I just buy that to start, if warranty is the same...
Click to expand...
Click to collapse
So youre the reason for high insurance rates anf deductibles
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no - don't buy insurance
rquinn19 said:
So youre the reason for high insurance rates anf deductibles
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Click to expand...
Click to collapse
Nope. I don't buy insurance, because I don't think I should be paying extra for something to work as it's designed to, and product quality should be expected. When I see a company shorten its warranty then offer "insurance" I buy from someone else. It's like paying 'protection money.'
I'm afraid we'll have to blame poor product quality for that one.
Should I buy a note 3 off Craig's list or is it dangours. If its Eip I'm screw right?
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spodie said:
Should I buy a note 3 off Craig's list or is it dangours. If its Eip I'm screw right?
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Click to expand...
Click to collapse
it is safe as long as you meet in a public place like a Starbucks or something.
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You run the risk of buying a stolen devices or from a person who has been delequent on payments. For this reason, I would personally not buy and always will never buy any cellphones from craigslist. I see too many horror stories. But if you insist on buying Id make sure to ask the right questions before you buy and test the device before paying
Sent from my SM-N900T
When I buy phone off Craig's I meet only at T-mobile store and have store clerks check with T-mobile Customer Service to make sure phone is paid off and not reported stolen, then I ask to notate my account that I am the owner of the phone now and it being paid for.
This way old owner has no legal right to claim it stolen, since he is right there present with me along with store of other witnesses.
djpaul said:
When I buy phone off Craig's I meet only at T-mobile store and have store clerks check with T-mobile Customer Service to make sure phone is paid off and not reported stolen, then I ask to notate my account that I am the owner of the phone now and it being paid for.
This way old owner has no legal right to claim it stolen, since he is right there present with me along with store of other witnesses.
Click to expand...
Click to collapse
Never thought of doing it that away. Smart
Just sold my Note 2 on Craigslist. Went very smooth. Nice young lady. Even made a little extra cash unlocking it for her.
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Bought my note 3 on Craigslist. Easy transaction at a local Starbucks.
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No because even if you go to t mobile the phone is legit the person can later say the phone is stolen n then your phone is messed up
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atlprettygirl2145 said:
No because even if you go to t mobile the phone is legit the person can later say the phone is stolen n then your phone is messed up
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Click to collapse
Not If the imei is transferred to a different account. Also, if this is a concern you can get a signed sales record.
Plus AFAIK, they don't blacklist stolen phones anyway. There's been some pressure from government officials to make this happen. But I don't think there's been anything yet.
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Why not I bought one for 350 and I'm typing on it now lol
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I bought one for 550 and this Tuesday my service went out, when I called they told me my phone was reported lost. I just told the guy, I have it right here. And he unblocked it.
TRUE STORY:
I bought a phone from CL, met at a TMobile location, ask them to transfer the IMEI to my line. so far so good??
No... I used the phone for a few month and one morning, no more network. I try my ATT SIM and it works. I call TMobile, they tell me I need to change the SIM what I do, still nothing. I send the phone to Samsung, they dont see any issue.
Call back to TMo, they tell me the phone was declared stolen and there is NOTHING I can do because I am not the original buyer!! a complete RIP-OFF.
The worst is that they wont take any responsability
At least ATT transfer the number to your account as long as you have the info of the previous owner so the phone really belongs to you while TMobile just say there is nothing they can do.
I first believe this blacklist system would be a great thing to avoid stolen phones, but the way it is implemented is so wrong that the only looser is the guy at the end of the food chain.
If you buy from CL, ALWAYS ask for the original receipt!!!! if they dont have it, it is fishy! and if you can have a bill of sale
CarpeNoctem said:
TRUE STORY:
I bought a phone from CL, met at a TMobile location, ask them to transfer the IMEI to my line. so far so good??
No... I used the phone for a few month and one morning, no more network. I try my ATT SIM and it works. I call TMobile, they tell me I need to change the SIM what I do, still nothing. I send the phone to Samsung, they dont see any issue.
Call back to TMo, they tell me the phone was declared stolen and there is NOTHING I can do because I am not the original buyer!! a complete RIP-OFF.
The worst is that they wont take any responsability
At least ATT transfer the number to your account as long as you have the info of the previous owner so the phone really belongs to you while TMobile just say there is nothing they can do.
I first believe this blacklist system would be a great thing to avoid stolen phones, but the way it is implemented is so wrong that the only looser is the guy at the end of the food chain.
If you buy from CL, ALWAYS ask for the original receipt!!!! if they dont have it, it is fishy! and if you can have a bill of sale
Click to expand...
Click to collapse
Seems like some folks are claiming insurance fraud then selling the phones then the IMEI becomes black listed - very bad ethically and morally.
I personally have sold a few of my old iphones and more recently Galaxy S4 with no paperwork. The person checks it out it works give me cash and then bye bye. I try and prevent giving them my receipts or documents as they contain personal information on them. However I would show them it if asked.
Just curious why would some people sell their note 3 craigs list and not return it under the 14 days? Perhaps they have an upgrade and want to cash it out for a profit?
rg1973 said:
Why not I bought one for 350 and I'm typing on it now lol
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Click to collapse
350 for a note 3? that is crazy cheap. Must have purchased it under contract or something
Limeybastard said:
Seems like some folks are claiming insurance fraud then selling the phones then the IMEI becomes black listed - very bad ethically and morally.
I personally have sold a few of my old iphones and more recently Galaxy S4 with no paperwork. The person checks it out it works give me cash and then bye bye. I try and prevent giving them my receipts or documents as they contain personal information on them. However I would show them it if asked.
Just curious why would some people sell their note 3 craigs list and not return it under the 14 days? Perhaps they have an upgrade and want to cash it out for a profit?
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Yeah, they sell it for cash, but that doesn't make sense at all with T-Mobile now. Since you end up paying $700 for a phone. There is no point in selling it for $500 on craigslist unless you plan to commit fraud or whatever. Now, if it's contract like the other carriers, it makes sense and you can make a little bit of money.
All I can say is meet at the T-Mobile store and verify the phone is paid off. Then if possible (not sure if they would allow this) ask a T-Mo rep to make a note on the seller's account that the phone is being sold to your account and vice versa on your account. If the seller is okay with this, then it should give you a hint that he's a somewhat honest person, but anything can still happen. I say just buy the phone from T-Mobile, authorized retailer, or Newegg/Amazon.
DKYang said:
Yeah, they sell it for cash, but that doesn't make sense at all with T-Mobile now. Since you end up paying $700 for a phone. There is no point in selling it for $500 on craigslist unless you plan to commit fraud or whatever. Now, if it's contract like the other carriers, it makes sense and you can make a little bit of money.
All I can say is meet at the T-Mobile store and verify the phone is paid off. Then if possible (not sure if they would allow this) ask a T-Mo rep to make a note on the seller's account that the phone is being sold to your account and vice versa on your account. If the seller is okay with this, then it should give you a hint that he's a somewhat honest person, but anything can still happen. I say just buy the phone from T-Mobile, authorized retailer, or Newegg/Amazon.
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Good points raised. I was going to return mine and get a craigs list used T mobile version, but it ain't worth the 200 dollar or less saving for me. Like you mentioned why would they sell the t mobile one when they can get their money back from store minus 50 perhaps.
Bought mine for 600 yesterday it was still sealed I love this phone so much!
Sent from my SM-N900T using XDA Premium 4 mobile app
You have to take precautions.
Have something in writing when buying or selling. Include the serial number and IMEI number then both sign it.
I have sold and bought a handful of phones with no problems. Yes I do consider myself lucky because stuff does happen.
Avoid PayPal and high check amount transactions. They are scams.
phones
I didn't know tmo had changed like this... I thought you could just pop in a sim card and be done... so now there like sprint and verizon with a id per phone?
Ya, I've seen several times, someone pays the initial down payment on a phone (or 0 down), sells the phone for full price, then defaults on the payment. The buyer usually doesn't find out for 3 months. Definitely meet at a store.
Sent from my SM-N900T using Tapatalk 4
Any tips or suggestions on how I can buy a tmobile note 3? How can I be sure it's a good esn/imei without it being reported stolen from tmobile?
Sent from my C6602
snoopycr said:
Any tips or suggestions on how I can buy a tmobile note 3? How can I be sure it's a good esn/imei without it being reported stolen from tmobile?
Sent from my C6602
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My best advice would be to ask the seller if he/ she would be willing to meet at a T-mobile location to make sure the handset is legitimate. Tell the seller a friend or relative of yours was ripped off in the past and you just want to make sure. Best of luck to you friend.
sent from my note 3
Meet in a Tmobile store and have the seller have the tmobile rep look at their account and verify the phone is not on an equipment installment plan and the imei is not reported as lost or stolen. Also get a signed recepiet (with both parties printed name and the description of the item sold)from the seller stating they sold you the phone. There are many stories where a phone is reported lost or stolen after the sale and after the imei was checked to be in good standing.
Sent from my SM-N900T using XDA Premium 4 mobile app
If meeting at a store isn't possible you can call T-Mobile and have them switch it over to you over the phone while standing there with the guy before any money exchanges hands.
Shouldnt there be less problems with this now? I mean, even if someone cancels, they are charged the remaining value on the phone, right? So none of these phones should be blacklisted at all, ever. I mean, they cant make you pay if you leave and still blacklist the phone. Even if u never pay the final bill, if its even on your credit report, you're responsible for it. Is my train of thought here wrong?
tony yayo said:
Shouldnt there be less problems with this now? I mean, even if someone cancels, they are charged the remaining value on the phone, right? So none of these phones should be blacklisted at all, ever. I mean, they cant make you pay if you leave and still blacklist the phone. Even if u never pay the final bill, if its even on your credit report, you're responsible for it. Is my train of thought here wrong?
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Tmo will block the phone until the bill is paid in full. So if they never pay the bill with the phone balance due the phone bought will not work. And now tmo and att share a blcklist so cant use it on att network either. Also as stated even after the sale some people report the phone as lost or stolen and claim a warranty on it making the phone sold useless.
Sent from my SM-N900T using XDA Premium 4 mobile app
blakkheartt12 said:
Tmo will block the phone until the bill is paid in full. So if they never pay the bill with the phone balance due the phone bought will not work. And now tmo and att share a blcklist so cant use it on att network either. Also as stated even after the sale some people report the phone as lost or stolen and claim a warranty on it making the phone sold useless.
Sent from my SM-N900T using XDA Premium 4 mobile app
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What happens when the bill goes to collections? Tmo gets paid by the collection agency but when the collectors get paid will they unblock the phone?
Besides, if they were to report it stolen 2 months later, who would believe you would wait 2 months to report a stolen $700 phone?
tony yayo said:
What happens when the bill goes to collections? Tmo gets paid by the collection agency but when the collectors get paid will they unblock the phone?
Besides, if they were to report it stolen 2 months later, who would believe you would wait 2 months to report a stolen $700 phone?
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Apparently people do. Just search on xda for phone stop working or phone doesnt get service after working for a few months (there were a lot of threads like that in the tmo note 2 forum). Many said tmo wont unblock it until the original owner pays it off. They wont even allow you to pay it off if you wanted to. So its better to have all the evidence as possible that the phone was sold to you.
Sent from my SM-N900T using XDA Premium 4 mobile app
I personally wouldn't buy new T-Mo phone on craigslist nowa days, and I would be super careful and do due diligence when purchasing on eBay. Even eBay is subject to these issues, just look at how many people are selling Note 3(s) on eBay that are listed as having bad IMEI(s). Why do you think that is? People are are doing multiple different scams and such that involve the IMEI getting blacklisted after a while.
One involves people selling the phones and then not paying their bill after it was purchased on a payment plan. Once they don't pay their bill they blacklist the IMEI. The ONLY way to unblacklist the IMEI is for the original purchaser to pay their payment plan bill. Even if you legitimately purchased the phone they will not unblock it for you. I know of more then one person that has tried to resolve this with ZERO success. Going to a T-Mobile store to do the transaction will not help in this situation because often the account is not in a negative standing yet and doesn't happen till a later date. The only thing a T-Mobile store can help with is identifying if the phone is stolen or not, which doesn't help with these latest scams.
The only way to avoid this is to 100% make sure that the phone you purchased was paid for in full at full price and not on a payment plan. Even then I have heard of sellers providing photoshopped receipts to buyers only to get their phones blacklisted months or weeks later because the phones were not really paid off. One might think that eBay is safer from a seller that has feedback but no not really. Often by the time you get blacklisted you cannot leave bad feedback or file a dispute. However with that said, most card companies (VISA, MC, ETC) allow you to do a chargeback within six months of a purchase if its some type of fraud that happened as a result.
The other way involves a more scammy way that I will not explain, with again the outcome being a blacklisted phone that the 2nd purchaser cannot resolve. However these are happening all over the place and there's not a sure fire way to avoid it. The best way to avoid this is to simply buy a phone directly from a authorized seller like T-Mo, or to trust your buyer 100%.
Just saying.
There is no way to be 100% sure that a T-Mobile phone is a safe bet, unless it is coming from someone you trust.
Even if you go to a store with the seller and verify that the phone is fully paid for, they still have 30 days from the incident date to report it stolen or lost if they have insurance or JUMP! Yes it is fraud, but it is almost impossible to combat. Police will record your incident and file it, but will not actively pursue a situation such as this in most cases. T-Mobile will suggest that you contact your local police and will not do anything to help you.
Another note: If you call or go into a store and ask them to check the IMEI number, they can't give you information regarding financing unless the phone is being financed under your name or a authorized account manager. You will need the phone seller to go in to the store to verify this information for you.
I'm sure there are plenty of people out there trying to sell their TMO phones honestly, but do you want to take a high percentage chance that you are being ripped off? That percentage rises if the phone is brand new selling at a huge discount. EX. Craigslist in my city shows a guy selling 4 TMO Note 3's brand new for 550.00 each. I can almost guarantee that those phones will be blacklisted sooner or later.
buy it on swappa
There is a certain amount of risk involved. It all depends on how good of a deal you get. I've bought quite a few phones from CL then sold later on Ebay. Right now I'm using a Note 3 bought on CL for $400. I could sell it with a bad IMEI on Ebay and still make a good profit. I always disclose in my auction that the phone has been verified as clean at the time of sale but that could change in the future since I don't know the history of the phone. it doesn't seem to stop people from buying the phones.
Just last weekend I found a great deal on a S4 international version, or so I thought. After getting home and messing with it I found out it was a fake! The owner never answered my calls or texts, go figure. I was able to sell it on Ebay fully disclosed as a fake and only take about a $40 hit. If you're going to use CL you better be willing to take some risk.
Also my research leads me to belive that Tmo and att do not SHARE blacklist info for phones that the bill is not paid on, only units reported lost or stolen. Nobody had been able to prove to me they do. Since I use Straight Talk with att sim card that eliminates some risk of my phone becoming blacklisted. In my mind anyhow it makes me feel better!
Sent from my SM-N900T using xda app-developers app
snoopycr said:
Any tips or suggestions on how I can buy a tmobile note 3? How can I be sure it's a good esn/imei without it being reported stolen from tmobile?
Sent from my C6602
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Best way to buy it is to PRESUME the phone you are buying is ALREADY blacklisted. Next is to buy it at the lowest price you think it fair. For example, I bought a Note 3 T-Mobile from craighstlist for 525. The guy said it had a clean IMEI but I was skeptical of it but since it was at 525, I could not have cared less since I was planning on using it with AT&T. I later unlocked it using RegionLock Away and everything is SMOOTH. Love the phone.
i wouldnt trust craigslist.. i had bought a phone on it that i thought worked. when i came home it bricked.
Just thought I'd share my craigslist experience this morning. I wanted to post a screenshot but cannot for some reason so copy and pastiing.
Me: you still got the note 4 for sale?
Him: yes
Me: Can you provide a reciept to show that its fulky paid for and a bill of sale with your name and id number? I'm just trying to avoid insurance scammers.
Him: It's not fully paid off. I just got the phone because it came with the line which is all i needed at no additional cost to me.
Him: But I'm not eligible for insurance because I've used my two for the year up already.
Me: Well if you're selling a phone that isn't fully paid off tmobile will block it when you stop making payments. Which makes the phine useless and you're trying to sell it is fraud.
Me: lol good luck man
Him: Umm your wrong
Him: but ok
Funny how his insurance is already used up, i wonder what became of those phones hmmm. So I would encourage anybody buying off craigslist to ask the same questions i did. They're are some genuine sellers i buy and sell from Craigslist all the time.
Make sure the box is a genuine t-mobile box the phone will set in a recessed form fitted area and not just on top of flat paper.
As y'all may or may not know I tried to turn my verizon note 7 couple days ago but they did not accept it and said I will get a box and after i send and they receive it then they will credit me the tax, activation fee . I was peeved as i had to pay a new tax on my 7 plus 256 which is not cheap $106 plus activation fee however they said call Customer care and they will reimburse and waive off the activation fee so that is pretty fair..
Now here comes the good part..
When my new phone arrived my installments for the note 7 is gone no trace of it on my account. i searched everywhere via my verizon.. my new installments already began with the i7plus. So now I'm supposedly waiting for this box to arrive so i can put the note 7 and get my tax and activation waived.. well F THAT ..i called Verizon and they waived my activation already for the i7plus. AND for all this trouble I am deciding on keeping this device for as long as i want.. this is a $900 device what's paying the tax of $100 going to do? I say its well worth keeping for $100 . I am beyond angry with the way this process is being handled.. why not automatically waive the tax for my new Upgrade device ?that's what peeved me the most and made me rebel.. so here i am using an i7plus and on forever Wi-Fi on my $100 note 7 .. BEST OF BOTH WORLDS .. i use my i7plus for messaging and note 7 for my entertainment ..
How i feel
or, instead of keeping the note 7, request a return with Samsung directly. They are accepting returns from people that bought it used from craigslist or ebay. Once they receive it they will cut you a check for the carriers' retail value. I'd rather have $850+tax in cash.
maximus96 said:
or, instead of keeping the note 7, request a return with Samsung directly. They are accepting returns from people that bought it used from craigslist or ebay. Once they receive it they will cut you a check for the carriers' retail value. I'd rather have $850+tax in cash.
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Tried that. They will not do that.
borisb said:
Tried that. They will not do that.
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Are you calling the right Samsung dept? You need to get in touch with their Colorado call center. There is a phone number listed in one of the reddit posts.
They are sending me the special box so I can ship them my note 7. Upon receipt they will cut me a check for $850, or the tmobile retail value.
maximus96 said:
Are you calling the right Samsung dept? You need to get in touch with their Colorado call center. There is a phone number listed in one of the reddit posts.
They are sending me the special box so I can ship them my note 7. Upon receipt they will cut me a check for $850, or the tmobile retail value.
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Never heard of that, was calling the number lighted out on my phone.
But thanks, that's good info (although I don't need it anymore).
maximus96 said:
Are you calling the right Samsung dept? You need to get in touch with their Colorado call center. There is a phone number listed in one of the reddit posts.
They are sending me the special box so I can ship them my note 7. Upon receipt they will cut me a check for $850, or the tmobile retail value.
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Nice!
Sent from my SM-N930T using Tapatalk
If that's actually true and Samsung is actually willing to buy back devices that can't or won't be returned to carriers directly then anyone attempting to sell a Note 7 would be a fool not to take advantage of it.
With the actual recall now official and legally in place, anyone attempting to sell a Note 7 in the US could face Federal charges if they're caught doing it and you can be absolutely certain there are law enforcement people of setting up stings on craigslist in major cities already in progress. eBay is actively yanking any Note 7 listings of most any kind automagically, and Swappa won't list a Note 7 at all either so, craigslist and local sales boards/services will be the only realistic option for some folk that just don't have a clue.
Hell, I kinda wish I had a Note 7 right now to sell back to Samsung myself.
Here is the reddit post
https://m.reddit.com/r/GalaxyNote7/...7_from/?utm_source=mweb_redirect&compact=true
maximus96 said:
Here is the reddit post
https://m.reddit.com/r/GalaxyNote7/...7_from/?utm_source=mweb_redirect&compact=true
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Can i get a truth confirmation from this ? That is way better than my plan .. HOWEVER when they see the IMEI then it's gameover your carrier will find out
At this point it doesn't matter, it could be a lost device, or even one that's been reported as stolen or wherever it's purchased from, second-handed or not - the point here once again is they have to get these phones out of the public's hands and that's that, any way they can and if that means buying them back directly from consumers that's what they're going to do.
maximus96 said:
or, instead of keeping the note 7, request a return with Samsung directly. They are accepting returns from people that bought it used from craigslist or ebay. Once they receive it they will cut you a check for the carriers' retail value. I'd rather have $850+tax in cash.
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I'm confused...
I'm on an installment plan with Verizon. You're saying if I deal with Samsung directly, lie and say I got my phone on ebay, and send them the phone directly, they'll give me $850 + tax? That doesn't make sense.
Can't Samsung just check the IMEI to see that the phone hasn't already been paid for in full?
Spike96 said:
Can't Samsung just check the IMEI to see that the phone hasn't already been paid for in full?
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Even if they do, you get the $850 + tax from Samsung direct and you'd be expected to use that money to repay Verizon because they bought it from Samsung - either way Samsung loses, Verizon gets their money back, and so do you - unless of course you turn into a cheap scumbucket, take the money from Samsung and give Verizon the finger and don't honor what you're supposed to actually do in that situation which I'm sure a lot of folks are considering already as a quick way to make some fast cash off Samsung's troubles.
This is assuming that you can get Samsung to actually make you that offer, of course, so call them at that number in the Reddit thread and ask for the Note 7 office in Colorado and see what happens.
Samsung asked for IMEI, but as a verification of the phone itself. There is no way they can see into your plan status with Verizon.
br0adband said:
Even if they do, you get the $850 + tax from Samsung direct and you'd be expected to use that money to repay Verizon because they bought it from Samsung - either way Samsung loses, Verizon gets their money back, and so do you - unless of course you turn into a cheap scumbucket, take the money from Samsung and give Verizon the finger and don't honor what you're supposed to actually do in that situation which I'm sure a lot of folks are considering already as a quick way to make some fast cash off Samsung's troubles.
This is assuming that you can get Samsung to actually make you that offer, of course, so call them at that number in the Reddit thread and ask for the Note 7 office in Colorado and see what happens.
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If I was gonna pay off Verizon anyway - it makes more sense to deal with them. Verizon is already offering a full refund of what I have paid so far (Probably somewhere around $60 with installment plan). But, my understanding of what was written in the OP is that Verizon just decided to forget about all of the installment plans for the Note 7, while leaving the phone in our hands. Verizon is putting a lot of faith in its customers to leave it up to us to mail the Note 7 in this fireproof box.
SO, you can either keep a free Note 7, or monetize it by sending it direct to Samsung and getting cash. Either way, your being a "scumbucket" haha.
maximus96 said:
Samsung asked for IMEI, but as a verification of the phone itself. There is no way they can see into your plan status with Verizon.
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That's crazy! I might do this, wow. I can't believe Verizon would just delete all of the installment plans like that. This loophole is gonna cost Verizon thousands, if not millions of dollars...
---------- Post added 15th October 2016 at 12:21 AM ---------- Previous post was 14th October 2016 at 11:43 PM ----------
OK....
SOOOOOOOOOOO
I just logged into my account on Verizon. My bill cycle ends every month on the 12th so it was updated very recently.
The Galaxy Note 7 installment plan has disappeared from my Verizon bill. Poof. Gone.
In the August - September bill cycle, the charges on my line totalled $56.
This includes the $20 standard for Verizon line access, and $36 for the device payment. It also clearly states that there is $828 left to be paid off.
In the September - October bill cycle, the charges on my line were reduced to a total of $20.
I am ONLY paying Verizon for line access. The device payment is gone entirely.
I remain skeptical - but it's possible everyone with a Note 7 on Verizon just got it for free.
THE Verizon Note 7 was not free. You aren't currently paying for it, and you will be refunded everything you have paid. You can also keep it for as long as you want. However, if you upgrade to a new phone at sometime with Verizon, a fire proof box will be automatically sent to your address. If you do not send in your Note 7 at that time, you will be charged the full retail price.
I wonder what would happen if you just switched carriers...
I'm making my return with Samsung itself and taking the $850 plus tax to the bank.. we need to be compensated for Our time and effort to make this switch.. paying for tax and activation fee ? Come on just waive it since it is on file that you paid the tax and pay the difference or bill credit of your new device.. those that had version 1 and 2 should be more annoyed by This... $25 for the time you waste going in and out of Verizon stores and waiting on the phone for a phone rep certainly adds up ... I'm going with Samsungs return and getting the $850 plus tax.. I'm already on a new installment plan with the ip7 plus .. Verizon just told me that if I don't return the device then I don't get my tax and activation fee from the note 7 which is around $120 ...
Can someone actually confirm that they will give you a check once returned ? I can see this backfiring and them getting the device and me not getting my $850
THOSE ON THE INSTALLMENT PLANS SAYING YOU WILL BE CHARGED FULL IS FALSE... you just won't get you tax and activation back..
This is uncalled for.. look how long i have been waiting.. I know have extra evidence of an attempt to exchange on file... hands are cleaner now
is a potential court case for fraud really worth keeping a phone that might meltdown in your closet where it is stored because your never gonna use it?
Spike96 said:
I'm confused...
I'm on an installment plan with Verizon. You're saying if I deal with Samsung directly, lie and say I got my phone on ebay, and send them the phone directly, they'll give me $850 + tax? That doesn't make sense.
Can't Samsung just check the IMEI to see that the phone hasn't already been paid for in full?
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You don't even need to say that.. i got off the phone with them .. they check your IMEI and no matter what ; you get the full value of the phone and anything extra on it just include it in a receipt when shipping.. box comes in in 3 days and the check will come in 10-14 days.. pretty smooth transaction..