Searched for this and didn't find it in the forum. My phone is not rooted.
I've had this phone maybe a week after launch and this issue has just started happening in the last 4 days or so. It typically seems to happen after charging and unplugging the phone. The stock battery usage app, Settings--> Applications--> Battery usage, shows no battery drain at all while showing the phone as Awake the whole time and Screen on the whole time.
The reality is that the phone was just sitting on the kitchen counter with the screen off and I hadn't touched it the entire time. Rebooting only sometimes seems to make it snap back to reality, there are times when I'll reboot or pull the battery and nothing happens, it just continues to give a false readings.
Anyone else experiencing/experienced this?
1. Bought it used - c6502. Phone arrived with around 10% battery, everything looked fine and then it kept shutting off every time I tapped the camera icon. It was on android 4.4.2
2. Charged to 100%, after hard resetting (using the button next to the microsd slot) couple times, it finally turned on, updated to 4.4.4, used it whole day without any problem and then google play services, xperia home, camera common or something simlar and whole bunch of craps stopped working when battery was around 20%. Phone was STILL on. So I turned off the phone and can't turn it back on now. Tried the hard reset button, Sony & the xperia logo show up, then I see the gray screen only. The on screen charging indicator shows around 3 bars which should be good enough to power up the phone, but it doesn't turn on! I'll let charge it fully and try again.
Can a bad battery stop all these services? or is it a software issue? As I said the phone was still on when all these services started crashing.
After reading some other threads, it feels like some kernels have battery drain issues ( I even don't know which kernel mine is running, used it for a day only). Should I try to flash a different kernel? Could you name a few that don't have battery drain issues? Or should I just get a new battery?
Thanks!
Hi guys,
starting from about a week ago I'm experiencing some problems with my Galaxy Grand Duos.
All has begun with the touch screen: when I try to trace the unlock sequence it seems to lose the contact with the finger so I've to try more and more times. Also with the normal use of the touch with other apps it is not working as before.
Now it's from a couple of days that the phone, with a battery charge of more than 80%, suddenly automatically power off.
When I try to turn on the phone it turns off again and again, and the battery level of charge seems to be randomly generated each time.
If I'm connected to a wifi network, after a random times of reboot it restart to work, always with battery level and touch issues.
Otherwise if it's using 3G data battery lows down to 2-3% and the phone can not stat anymore on and turns off.
Battery consumption app doesn't show anything strange: screen 29%, multimedia 18%, play services 14%, Android OS 13% and so on.
The Android version is the original 4.2.2, kernel 3.0.31-1226815. The phone has never been flashed or customized.
I'm thinking about replacing the battery, but I'm in doubt how it can be related to the touch screen issue. Can you help me?
Can I use EB-L1G6LLUCSTD battery, which is for SIII but is 2100mAh as EB535163LU?
Thank you all in advance!
tanogeno said:
Hi guys,
starting from about a week ago I'm experiencing some problems with my Galaxy Grand Duos.
All has begun with the touch screen: when I try to trace the unlock sequence it seems to lose the contact with the finger so I've to try more and more times. Also with the normal use of the touch with other apps it is not working as before.
Now it's from a couple of days that the phone, with a battery charge of more than 80%, suddenly automatically power off.
When I try to turn on the phone it turns off again and again, and the battery level of charge seems to be randomly generated each time.
If I'm connected to a wifi network, after a random times of reboot it restart to work, always with battery level and touch issues.
Otherwise if it's using 3G data battery lows down to 2-3% and the phone can not stat anymore on and turns off.
Battery consumption app doesn't show anything strange: screen 29%, multimedia 18%, play services 14%, Android OS 13% and so on.
The Android version is the original 4.2.2, kernel 3.0.31-1226815. The phone has never been flashed or customized.
I'm thinking about replacing the battery, but I'm in doubt how it can be related to the touch screen issue. Can you help me?
Can I use EB-L1G6LLUCSTD battery, which is for SIII but is 2100mAh as EB535163LU?
Thank you all in advance!
Click to expand...
Click to collapse
Touch screen issue is directly related to your battery. Take a good look at your battery to see if it's swelled. When the battery is swelled the phone tend to bend a bit because of the pressure, hence the touch sensitivity goes haywire.
Remove the back cover while the phone is turned on (don't remove battery) and see if touch issue is still there. My guess is, you have to replace your battery, If mentioned battery fit's your grand and voltage is the same, there's no doubt you can use it.
I can not seem to clear my Issue of the battery always showing 80%.
I have reflashed back to Stock, but still the same problem.
Even when I had TWRP recovery installed it showed as 80%.
Any ideas how to fix this please?
you have infinite battery, be happy!
I wish
Fixed it by flashing Open EU H815.kdz file once again and now the battery use is showing correctly.
Edit: The problem is back again!!!!
After several hours when it seemed okay, I put the phone back on charge and Bingo.
Stuck back at 80% again, even on my other original LG Battery, and to top it all i have a stuck LED on faint green.
WTF???
I had the same problem before, how many apps do you have installed? Does it charge in safe mode? If not, does it charge to 100% when the phone is powered off?
Tried Safe Mode and the same problem persists.
The battery seems to charge fully but the OS is not showing it correctly
Hmm, in my case, it was always stuck at 74%/75% and it doesn't charge more regardless what the indicator says. What about if you powered off the phone and charge, does it actually go past 80% and to 100%? I fixed my problem as I had 739 apps installed incuding system apps so I greenified everything except for those I needed and that fixed the problem, not only am I getting more than 2 hours of battery life regardless if the screen was on or not, it's now 12 hours or so of battery life with a few hours of screen time but the charging is fixed. Before I used to also have problems installing in Google Play Store, it would actually sit there doing nothing after the download and install when it feels like it even after a hour or it can install fast.
Tried charging while turned off and still gives the same reading.
Last night I reset the phone and left the battery out for 30 mins before re-inserting and setting up the phone once again.
So far it seems to be fixed and showing correct battery %.
Almighty1 said:
739
Click to expand...
Click to collapse
Would you mind sending me a list of all your installed apps using this app or a similar one?https://play.google.com/store/apps/details?id=com.projectsexception.myapplist
All the usual stock LG Apps.
Plus :
Busybox Paid
Faster Fix
Google calendar
Hsbc
My o2
O2 priority
You View
Ebay
Titanium Backup Paid
F-Droid
Antutu
GPS Yest
AdAway
BuildProp Editor
CPU-Z
Super User Pro
android404 said:
Would you mind sending me a list of all your installed apps using this app or a similar one?https://play.google.com/store/apps/details?id=com.projectsexception.myapplist
Click to expand...
Click to collapse
Sure, see attached.... Please note that I am including the system apps in the app count as this is what's reported by Titanium Backup *root. I was wrong, I seem to still be getting the stuck battery percentage indicator which can happen at 73/74% or even 97%.
It seems the stuck battery charging % problem came back when I changed the brightness to 100% Auto but went away when I changed it to 0% Auto. I had the problem at 38% Auto too.
Is there any workaround? I just flashed my LG G4 from 10a to 10e and Rooted it. And It happened exact the same.
After a reboot I didn't have Service IMEI Null . This happened twice in a row, after that it magically resolved and now I have Service and IMEI... But after some reboots I started noticing that LED green turned on and the 80% Stuck Battery....
Im experiencing the same issue battery stuck at 80% and green led stuck on. Issue went away however battery life was appallingly bad, went from 1.5 days battery life to struggling to last a day. Battery stuck at 80% has come back today.
I have tried factory reset, upgrading from 10c to 10e.
i'm having the same problem: battery level stuck at 80%, network set to 3G but not actually connecting, and the inability to charge the battery when it is in the phone - even though it says "charging" the percentage kept dropping (tried different chargers, cables, batteries, and even wireless charger - i can only charge using a separate charger). the battery not charging started about a week ago. the 80%/3G issue started this morning.
no root or any other mods, very few apps installed. i've had the phone about 6 months. verizon. 13B. 5.1.
i did wake up the other day to a frozen "firmware update" screen, but it has not come back, and i've checked for updates (to 6.0 maybe) with no success. this "firmware" screen was after the battery stopped charging, but before the 80% problem. i had to pull the battery after it sat there a few hours (it said "don't disconnect USB" even though USB was never connected, and there was a progress bar at 0%).
UPDATE: this thing may be falling apart in front of my eyes. now my service is disabled and I have no network connection showing up at all.
zeiss74 said:
i'm having the same problem: battery level stuck at 80%, network set to 3G but not actually connecting, and the inability to charge the battery when it is in the phone - even though it says "charging" the percentage kept dropping (tried different chargers, cables, batteries, and even wireless charger - i can only charge using a separate charger). the battery not charging started about a week ago. the 80%/3G issue started this morning.
no root or any other mods, very few apps installed. i've had the phone about 6 months. verizon. 13B. 5.1.
i did wake up the other day to a frozen "firmware update" screen, but it has not come back, and i've checked for updates (to 6.0 maybe) with no success. this "firmware" screen was after the battery stopped charging, but before the 80% problem. i had to pull the battery after it sat there a few hours (it said "don't disconnect USB" even though USB was never connected, and there was a progress bar at 0%).
UPDATE: this thing may be falling apart in front of my eyes. now my service is disabled and I have no network connection showing up at all.
Click to expand...
Click to collapse
Try taking the SD card out, if that doesn't work take the sim card out and then back in. That normally gets the service working again for me.
I had this same issue and sent it back to the supplier, they than forwarded it onto LG who couldn't find any issue with it. Im now waiting for it to be sent back to me.
Are you using a 3rd party (non-OEM) battery by any chance? I ask because I had the same issue occasionally when using a non-LG battery. It would fix itself after a few reboots or by installing the LG battery that came with the phone. I truly believe based on my experience, and others (there is another thread related to this exact problem) that the issue is purely battery related. Even the service disabled symptom.
rick09 said:
Are you using a 3rd party (non-OEM) battery by any chance? I ask because I had the same issue occasionally when using a non-LG battery. It would fix itself after a few reboots or by installing the LG battery that came with the phone. I truly believe based on my experience, and others (there is another thread related to this exact problem) that the issue is purely battery related. Even the service disabled symptom.
Click to expand...
Click to collapse
I don't have a 3rd party battery so I don't think that's my issue
OEM battery for me. I did remove SD card, and reseated the SIM: no help.
This is my current work around: Turn off phone. Charge battery to 100% with phone off (overnight). Turn phone on.
It seems to charge fine (and have accurate %) when the phone is off. Then it powers up with accurate battery percentage and 4G coverage. Note, I've only tried this twice, but it worked both times.
I'm having the same issue. Battery stuck at 80% and green constant notification light. Not rooted BTW.
I assume LG will investigate the issue while I am stuck with no phone for weeks.
I should have never bought a non nexus phone...
Hi all
I've been trying to solve this problem for a few months now. Basically, the majority of the time this happens is when my phone is under 55% battery.
- When opening an app the phone will restart itself. Sometimes it restarts at the exact same battery percentage level, other times it restarts and it is sitting at 3% battery.
This has also happened when the phone was at over 75% battery.
I notice that a lot of the time when it restarts all of my widgets are gone. I have animations turned off in developer settings and occasionally when it restarts these are turned back on again. I'm using a custom keyboard and occasionally when it restarts it will reset to the factory keyboard with vibrations and sounds turned back on.
My phone is not rooted and I'm not using a case. The phone is 1 year 4 months old, although since it started a few months ago it was around the 1 year mark. So no warranty. My software is up to date and all apps are updated. Play store says none of them are corrupted.
I contacted HTC support and they suggested testing the battery by charging to 100% then turning it on airplane mode with the screen on full brightness and leaving it for 1 hour to see how much the battery drains. It only drained 2% (he said it could drain up to 25%) so it is not the battery. He then said I should test the apps to see if one of them is causing it. Unfortunately there are no HTC service centres in Sydney (only retailers who double as service centre) so I'd have to send it away for HTC to check it.
Yesterday I thought it could be the htc flip clock, as since the last restart that was the only widget I had and it disappeared on the restart yesterday, so I removed it and kept using the phone to see what happened. The battery was able to still be used without restarting down to under 15% which has not happened for months, so I'm thinking it could be that widget causing the issue. I've since added a different clock/weather widget but I hate the look of it and it doesn't open the stock HTC weather app when clicked.
So I guess my question is, is anyone else having this same issue and if so, did you find the cause of the issue/have you managed to fix it?
I'd rather not do a system restore unless completely necessary as I'm about to go overseas for a month and I don't want to risk losing anything so close.
Thanks in advance for any help. Hopefully I've added all relevant info.
So after removing the flip clock widget and replacing with another and all day use my battery is down to 27% and has not restarted once. I may have solved my own problem, although it doesn't explain why the battery drains so fast but I guess I can work that out on my own.
Hopefully anyone else with this issue will find this and solve it too.
Cheers
Test it with some battery drainer first, if it reboot then it is the battery.
My 10 just got the battery replaced by HTC had similar issue, it will reboot when high cpu usage and battery level under 40%, it will seems working ok if there is little cpu usage and will only turn off at about 3~5%