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Hey all
Wonder if anyone can shed any light on what I think is a unique problem - in that I can't find anyone with the exact same issue.
Last weekend I took the SIM card from my GN to place in another phone I was trying out. The GN was powered back on and being used on WIFI as I was doing comparisons, shooting some video of the new phone with it etc.
Popped the GN in a drawer without thinking and left if powered on
(see if you can guess where this is going)
Messed around with the other phone for about 4 days, got my GN out of the drawer and went to put the SIM back in my GN.
1. GN would not turn on initially at all. No recovery, nothing. (solved)
Read some posts on XDA and elsewhere, people with similar issues mentioning a long (5min+) battery pull would wake her up. Dutifully I obliged and the phone did indeed wake up. However, battery was totally dead and phone shut back down.
2. GN will not accept charge from a wall charger when phone is on.
Whilst the phone seems to take a 'trickle' charge whilst powered off (battery charge animation is on), this is exceptionally slow. Took all night to get to about 50% charged to allow me to boot up and have a look around. Whilst the phone is powered on, it will not recharge. tried all sorts of official and other USB and mains cables.
3. When connected to a PC via USB, will accept charge, but error message notes that USB Device not reconised, troubleshoot? etc...
Phone won't mount. Status says it is charging over AC.
So what's up? I assume the battery died big time over the 4 days i left it. A have a new official battery in the post to resolve but... didn't anticipate the issues with USB connection etc. Worried the phone might be partially bricked/borked/knackered.
Phone is GSM 16Gb currently on 4.0.2 and totally stock. So no tinkering to date has caused this. Only event that proceeded the issue was the full battery drain.
Any hints / tips / info / moral support gladly accepted.
Really sounds like you're phone was already borked, just waiting for the right time to tell you. You might've hurt it's feelings.
Sent from my Galaxy Nexus using XDA App
Sounds like it's emotionally scarred from being abandoned for another phone and left in a cold dark danky drawer for half a week.
Have you tried reinstalling the USB drivers?
Also could try factory reset as well as try unlocking it and relocking. Worst case, send it in repair, just tell them it's heartbroken.
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
GringoMonkee said:
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Assuming you're on a windows since you called it a PC..
Try and see if windows can install it for you.
Go to Start > Run > Enter "device installation" in the search > select "Change device installation settings" > Select "Install driver software from windows update if it's not found on my device"
Many have seen this type of problems, see http://forum.xda-developers.com/showthread.php?t=1427539
It's a hardware issue, but is fixable if you want to change the USB port yourself
Thanks.
Then post you link to seems to be about 'phantom' charging when no cable is connected. This is the opposite in a way - it won't charge when turned on at all.
New battery arrived today. No change. Device still trickle charges when powered off, but doesn't charge on mains power, and still will not recognise when plugged into an XP or Linux machine.
Gonna try a factory reset and will update.
Let me know of any ideas and or people with the same issue. I'm still of the opinion I haven't seen a thread with this same issue. Would be happy to be corrected.
Cheers
Well, a factory reset did nothing...
Stuck...
If you read the thread, many have had this exact problem, including myself. For me the phantom charging happened a while after it refused to charge.
What the actual ****...
I just tried what can only be described as the 'toothpick trick' : pushing down the connector nub inside the USB port on the phone et voila, now acting as normal.
I can only describe that as a really ****ty example of workmanship from Samsung.
And it would be after I reset the device as well.
Do you think this one's a definite hardware issue / defect? Seems a crazy thing to happen.
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Lol, I was the one figuring out the toothpick trick I ordered the phone from clove.co.uk the first week it was released, and had this issue haunt me after a few weeks. As I'm in norway, I was not looking forward to sending it in, so tried to fix it myself. I tried "everything", including short circiut some pins in the plug on purpose, but what finally fixed it for me was to buy a OEM USB Charging board on ebay and replace it myself.
I know, really ****ty QA at Samsung.
Not looking forward to sitting and waiting to see if this is a recurring issue.
How much of a job is replacing the board on the phone?
Sent from my Galaxy Nexus using XDA App
Not that hard. The phone is easy to pick apart, and you can just "plug" in the new card with two simple connectors.
Turns out it is a recurring issue.
Is this the sort of thing that would be classed as due a replacement phone?
Sent from my Galaxy Nexus using XDA App
zoolake said:
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Click to expand...
Click to collapse
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
chuckdz3 said:
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
Click to expand...
Click to collapse
Yes, I know there are many topics on this, but mine is a little different, and this appears to be the most current thread.
I have a galaxy nexus that I got from Google IO last summer. It has worked great until last week. It stopped taking a charge. When I would plug it in with the same plug I have used for months, it would show the lightning bolt, but not charge. I tried the toothpick thing but no luck and ended up breaking the usb port. So, I bought a replacment usb board off ebay and installed that. Now, when I plug the phone in, still no charge, but my computer does recognize the phone.
Then after the 4.2.2 update, I no longer see the lighting bolt, but it still does not charge. I have been charging the battery at night. I cut off the end of a usb cable and use electrical tape to tape the two stripped wires to the battery. But that only provides an 80% charge and doesnt last the whole day.
1) Not a usb port issue, but might be a motherboard issue?
2) Not a toothpick fix
3) Maybe a software issue?
4) Maybe time to buy the Nexus 4?
My phone won't turn back on or charge anymore. The last thing i did was pause Google Music, then the phone just sat there. It wouldn't go to the home screen or anything, it froze. I pulled the battery and now it won't turn on or charge at all. Won't display the battery charging when i have it connected to the computer or wall. Can't enter fastboot either. I'm currently at work and the computers here wont recognize it when i connected via USB.
mhm motherboard sudden death..? it doesnt seems to be a brick.
fabulous69 said:
mhm motherboard sudden death..? it doesnt seems to be a brick.
Click to expand...
Click to collapse
idk but my own laptop won't recognize it either =/
Painkiller006 said:
My phone won't turn back on or charge anymore. The last thing i did was pause Google Music, then the phone just sat there. It wouldn't go to the home screen or anything, it froze. I pulled the battery and now it won't turn on or charge at all. Won't display the battery charging when i have it connected to the computer or wall. Can't enter fastboot either. I'm currently at work and the computers here wont recognize it when i connected via USB.
Click to expand...
Click to collapse
I doubt it's bricked. Will it start up into the bootloader?
Again, try pulling the battery for a few minutes. Then put everything back together but wait until you have access to a true USB charger, not a USB port on a computer. I've noticed with a few phones in the past (GNex included) that sometimes when I had a bad crash and the phone went unresponsive, that trying to get a hint of life while using a USB port didn't work as well as a charger. You'll probably have to leave it plugged in for a little bit, but after 15-30 minutes you should once again at least get the white battery charging icon to display front-and-center if you give the power button a single push. At that point, try booting into fastboot, then recovery and clean things up a bit before rebooting into android (Wipe Caches, Fix Permissions).
If not, seriously, do everything again, and wait with it charging overnight. I had a similar issue with my Nexus 10 after doing my first unroot and flashing on it. It took nearly an hour, but then I finally got the charging icon (in that case though, a battery pull wasn't feasible).
sporkette said:
I doubt it's bricked. Will it start up into the bootloader?
Click to expand...
Click to collapse
nope, won't start at all.
stefpap said:
Again, try pulling the battery for a few minutes. Then put everything back together but wait until you have access to a true USB charger, not a USB port on a computer. I've noticed with a few phones in the past (GNex included) that sometimes when I had a bad crash and the phone went unresponsive, that trying to get a hint of life while using a USB port didn't work as well as a charger. You'll probably have to leave it plugged in for a little bit, but after 15-30 minutes you should once again at least get the white battery charging icon to display front-and-center if you give the power button a single push. At that point, try booting into fastboot, then recovery and clean things up a bit before rebooting into android (Wipe Caches, Fix Permissions).
If not, seriously, do everything again, and wait with it charging overnight. I had a similar issue with my Nexus 10 after doing my first unroot and flashing on it. It took nearly an hour, but then I finally got the charging icon (in that case though, a battery pull wasn't feasible).
Click to expand...
Click to collapse
Yeah i tried all of that since 1 pm yesterday, that's when it just died on me. I have left the phone charging for over an hour and still don't get any sign of life, not even the white battery charging icon. Left the phone charging overnight, that didn't work also. I tried the OMAP fix but that also failed, it isn't recognized by my laptop.
That's a bummer. Once I had an Epic 4G that I also thought was bricked but the "leave it charge overnight" method worked even though the charging led wasn't on at all. I'm surprised that I now have seen an actual thread with a truly bricked device, not the usual "my phone is going into boot loops its bricked!" thread. Sorry to hear it man.
This may be irrelevant to you, but mine is on verizon and was having charging problems. I went into one of their stores and they had a replacement on the way in under 15 minutes of me coming in. Great service from them if that's who you're with carrier-wise.
crowmallet said:
That's a bummer. Once I had an Epic 4G that I also thought was bricked but the "leave it charge overnight" method worked even though the charging led wasn't on at all. I'm surprised that I now have seen an actual thread with a truly bricked device, not the usual "my phone is going into boot loops its bricked!" thread. Sorry to hear it man.
This may be irrelevant to you, but mine is on verizon and was having charging problems. I went into one of their stores and they had a replacement on the way in under 15 minutes of me coming in. Great service from them if that's who you're with carrier-wise.
Click to expand...
Click to collapse
Everything was working perfectly on mine, the battery was at 80%. I'm with T-Mobile and i know they don't carry the Galaxy Nexus. Would a Verizon store let me check if a new battery will be turn it back on? If not, guess i have no other choice but to call Samsung =/
Painkiller006 said:
Everything was working perfectly on mine, the battery was at 80%. I'm with T-Mobile and i know they don't carry the Galaxy Nexus. Would a Verizon store let me check if a new battery will be turn it back on? If not, guess i have no other choice but to call Samsung =/
Click to expand...
Click to collapse
The Verizon gNex uses a different batter than the GSM model.
3rdstring said:
The Verizon gNex uses a different batter than the GSM model.
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Click to collapse
Well that sucks Guess, it's time to call Samsung
I have a stock Verizon LG G4 that I took the MM update on last Friday. Before the update the LG G4 was my favorite phone of all time but with the update the phone is not the same.
1. The phone is getting hot when used and I do not think I am getting even close to the same battery life as before. It would never get this hot before.
2. When using the phone and charging it with the supplied USB cable to my computer or to the wall it negatively charges. In other words it shows it is charging but the battery percent still goes down.
3. I use wireless charging at night. This always worked well. The next morning it would be at 100%. Now I am lucky if it charges 10% more then when I put it down the whole night.
All the above problems did not exist until I took the MM update. One positive is I have a quick charger in my car. That seems to work fine. I used it yesterday with maps running with the screen on the entire time and it charged the phone. So it seems anything that is not quick charge is a problem.
What I have done:
I did a factory reset and did not install any apps to just try it. It did not make any difference.
With Verizon on the phone I did a phone repair which did a factory reset and then reinstalled the firmware from scratch. This also did not make a difference.
My daughter has the same phone but did not take the update yet. I used her cable and battery, knowing that they are working perfect on her phone. This did not make a difference. I also used my battery and cable on her phone it they worked perfect.
Is anyone else having these issues since the update? Verizon is offering to switch the phone out. I just cannot imagine what could have gone wrong though. The phone was working perfect. No changes or issues with the hardware. It was just the software that was upgraded. I am afraid if they just send me another phone it is going to have the same problems. But I am not seeing to many people complain so maybe it is just this phone.
Please let me know if you are having any battery issues since the upgrade? If you are then I do not want to change out my phone. If not, I will let Verizon send me an exchange.
Thank you for your input...
I wanted to report back on the problems I had after upgrading to MM.
The first full week I kept trying to charge the way I always have, wirelessly. Since this kept not working I then charged the entire night on the USB cable with the screen off.
After I did this for a few nights I noticed the phone started working the way it always did. I then tried to charge wireless again and it worked!
So the phone is now working as expected.
Better if you contact Verizon for a replacement before the warranty ends...
Sent from my VS986 using Tapatalk
I've got a Samsung Galaxy Note 10.1 (2014 edition) SM-P607T tablet. It has not been activated on the T-Mobile network, just used as a WiFi device. Stock Android version 5.1.1. Never been rooted
About a month ago, it stopped charging. It's a couple years old now, and I purchased it factory refurbished (a couple years ago), so I assumed it was the battery. Took it in and they replaced the battery (which was a fiasco in it's own right, but I won't go into that here). But, that did not fix the issue. If I've got the tablet on, it will show that it is charging for about 30 seconds, then the battery shows not charging (either no indicator on the battery or a red "x"). If the tablet is OFF, it seems to be charging just fine.
What I've done:
--Replaced the charging port ribbon--the USB connector was actually broke in one corner, so I thought that was the issue.
--Reset the battery-- a couple of times
--Factory Reset the tablet--a couple of times
--Called Samsung Technical Support. They think it's a software issue, and had me call T-Mobile (since it's a T-Mobile tablet)
--Called T-Mobile. The guy walked me through the power/volume down reboot thing. I get the "Custom ROM install" thing. (Sorry, don't have the exact wording in front of me...) The "this may have been rooted" thing. Which *I* have not done. T-Mobile can't help me anymore.
--Did some more searching and got information to download KEIS. Downloaded it to my Windows 10 laptop, followed the instructions, plug tablet into the USB port and....
-- Get the "the USB device malfunctioned, Windows doesn't recognize" blather. Researched THAT, updated USB drivers on my computer and STILL get the same notice. Powered the computer down, unplugged it, took the battery out, put battery in, plugged it back in, powered up and, still...no go. Still doesn't recognize it.
So, now what? Is there a way "unroot" a tablet without hooking the tablet up to a computer, ie, via MicroSD? I suspect that if I could get it back to an "unrooted" state, I might be able to get T-Mobile's help proper. Any other suggestions as to what to do to get this silly thing running properly again?
I've got someone on another forum saying my battery connector is broke and needs soldering, but it charges fine powered off...
I miss my tablet. I've been using my son's old one and it's screen is too small and it doesn't use the S-Pen and...
sylvantrails said:
I've got a Samsung Galaxy Note 10.1 (2014 edition) SM-P607T tablet. It has not been activated on the T-Mobile network, just used as a WiFi device. Stock Android version 5.1.1. Never been rooted
About a month ago, it stopped charging. It's a couple years old now, and I purchased it factory refurbished (a couple years ago), so I assumed it was the battery. Took it in and they replaced the battery (which was a fiasco in it's own right, but I won't go into that here). But, that did not fix the issue. If I've got the tablet on, it will show that it is charging for about 30 seconds, then the battery shows not charging (either no indicator on the battery or a red "x"). If the tablet is OFF, it seems to be charging just fine.
What I've done:
--Replaced the charging port ribbon--the USB connector was actually broke in one corner, so I thought that was the issue.
--Reset the battery-- a couple of times
--Factory Reset the tablet--a couple of times
--Called Samsung Technical Support. They think it's a software issue, and had me call T-Mobile (since it's a T-Mobile tablet)
--Called T-Mobile. The guy walked me through the power/volume down reboot thing. I get the "Custom ROM install" thing. (Sorry, don't have the exact wording in front of me...) The "this may have been rooted" thing. Which *I* have not done. T-Mobile can't help me anymore.
--Did some more searching and got information to download KEIS. Downloaded it to my Windows 10 laptop, followed the instructions, plug tablet into the USB port and....
-- Get the "the USB device malfunctioned, Windows doesn't recognize" blather. Researched THAT, updated USB drivers on my computer and STILL get the same notice. Powered the computer down, unplugged it, took the battery out, put battery in, plugged it back in, powered up and, still...no go. Still doesn't recognize it.
So, now what? Is there a way "unroot" a tablet without hooking the tablet up to a computer, ie, via MicroSD? I suspect that if I could get it back to an "unrooted" state, I might be able to get T-Mobile's help proper. Any other suggestions as to what to do to get this silly thing running properly again?
I've got someone on another forum saying my battery connector is broke and needs soldering, but it charges fine powered off...
I miss my tablet. I've been using my son's old one and it's screen is too small and it doesn't use the S-Pen and...
Click to expand...
Click to collapse
Have you gone into the device manager on your computer and told it where to manually locate the drivers?
Toneman07 said:
Have you gone into the device manager on your computer and told it where to manually locate the drivers?
Click to expand...
Click to collapse
I think so.
Anyway, I had ordered a replacement tablet and it came yesterday and it has the option to be activated on Verizon, should I so choose, so I am going to get rid of this tablet and not worry anymore about it.
sylvantrails said:
I've got someone on another forum saying my battery connector is broke and needs soldering, but it charges fine powered off...
Click to expand...
Click to collapse
Mine does the exact same thing.
I think the actual problem is that the tablet and charger need to be able to "talk" to each other, and if the USB port is fubar'ed, they can't talk.
This tablet has some VERY strict charging requirements; every thread I've been able to dig up all but DEMANDS you use the charger that came with the tablet. The battery is SO F-ING HUGE that most chargers just can't keep up. (Look around at the battery mAH ratings on any other tablet; they're usually in the 5000-6000 range; the P607T is nearly 9000.)
(you mention that you bought another tablet; I'm posting this so that others might keep up...)
-blaine
Frankenbiker said:
Mine does the exact same thing.
I think the actual problem is that the tablet and charger need to be able to "talk" to each other, and if the USB port is fubar'ed, they can't talk.
Click to expand...
Click to collapse
I had this problem even after changing out the USB port, unfortunately. (Actually, it wouldn't charge at all with the broken USB port, but would with the new one...just only when off.)
This tablet has some VERY strict charging requirements; every thread I've been able to dig up all but DEMANDS you use the charger that came with the tablet. The battery is SO F-ING HUGE that most chargers just can't keep up. (Look around at the battery mAH ratings on any other tablet; they're usually in the 5000-6000 range; the P607T is nearly 9000.)
(you mention that you bought another tablet; I'm posting this so that others might keep up...)
-blaine
Click to expand...
Click to collapse
I had it work just fine for nearly 2 years using a Samsung charging cord and appropriate plugs...they have to be 5 Volt plugs, not 2.x Volt plugs. Not-Samsung charging cords were a hit or miss...with all of our devices...so it was just easier to buy Samsung cords.
Oh, and I replaced it with another 2014 Note, just a Verizon one instead of a T-Mobile. (Not that THAT matters too much as I don't currently have it activated...and will probably activate it on ...gasp... Tracfone!
Hello,
Couple of months ago I bought a UCH12 charger and it was working fine with my Z5 Dual Premium.
But since the update to Android 7.0, it stopped working.
I'd plug the charger to the phone and it would vibrate as if it recognized that something was connected but the phone does not show the icon of being in charge and even when I go check the battery usage it says that the phone is not charging.
My phone is not routed. I tried getting help from Sony support, but all of the action tried (reset, long reset, turning on and off, repair, etc...) did not get any results.
Anyone has the same issue ?
have you tried charging ANYTHING else from this charger?
looks like it's dead.
Yep, a Galaxy S7, works like a charm, just hates my cellphone or my cellphone hates it, either way.
try the same chargers while
1. device switched off
2. charging optimization is off
i suspect that charging optimization causing trouble...
1. Same thing
2. I am not sure where to do that, I have check battery optimization but iit only optimize the charge in respect of the apps used. and it did not do anything.
I admit that this is a strange one, has anybody witness the same thing ?
I can always send it for repair (I am still under warranty) but I'd like to use this as last resort (takes some time and forces me to use a crappy phone).
Settings > About Phone > Status
Tried it, no change...
EDIT:
I wonder if this article isn't saying that Google might be messing with Quick Chargers...
https://www.extremetech.com/electro...and-proprietary-fast-charging-android-devices
Anyone else on this issue ?