My old Note 2 turned the screen of while a call was in progress but the Note 4 doesn't and I can't find a setting to make it happen. Anybody know if it's possible to get the screen turned off during calls- and if so, where do I find that setting?
Thanks!
It looks like that setting is now removed. Might be due to the fact Samsung is trying to market the phone to a wider market.
But you can turn off the screen with the power button.
Or if you have a flip case it will turn off the screen like how it does with proximity sensor. There was a proximity option in the note 2 as well they seem to have removed that too.
Thank you- appreciate the info! Wish they woulda left that stuff in but I will train myself to power the screen down now.
That is strange, my Note 4 shuts the screen off when I am on the phone..
Mine as well.. just tested.. called my phone and answered. While the call was active i put the phone to my ear and then pulled it away. When the pho e was withing 2 inches or so to my ear the screen shut off. When i pulled it away from my ear i could see the screen come back on. Tried multiple times with same result.
I never paid attention to this feature since I always had it with my previous phone and with the Note 4 it wasn't an issue for the first couple months. So it must've been activated but now it is not. Gotta find that mystery setting!
I find that if I have Bluetooth connected, the screen will not turn off in-call. But the screen will turn off in-call if my Bluetooth is not connected.
Sent from my SM-N910T using Tapatalk
I changed nothing and the screen is locking now. I got no explanation for that.
I'm having the issue where my proximity sensor appears to just not be working.
I can lay the phone on a table and make a call out. The second I hit call the phone goes black. Take my hand away, nothing. The only way to bring the screen back up is to press the home or power button. Problem there is, the screen never blacks out. I can put my hand over the sensor, nothing. Unless I hit a button again.
Related
Anyone else have this problem? I have accidentally put more people on hold by mistake than I care to admit! THis should not happen, right? I know there is a proximity sensor that turns off the screen, but sometimes, the screen comes on while I am talking, then I hit it with my cheek??
Can that button be disabled? I won't ever use it.
Are you a using a shell or case that is covering the area near where it says HTC in the top left corner of the screen? If so, that is the problem. I had to drill a hole in the case I got from my TMo dealer to allow the sensor "see" my ear to turn off the screen.
Regards,
Gordo
I dont know if it can be disable, but sometime mine hits the notification bar. What you can do is to aproximate your face while in a conversation, but not hit the phone immediately, cause the sensor has a lag time to shut off the screen. After you get used it will happen less often. Fortunately my cheek is larger and hits the screen far from the mute button Cheers
never had that kind of problem, the proximity sensor is great for me...maybe when u talk u hold the sensor part away from your ear. this had happen when i use iphone for several time.
gunggu said:
never had that kind of problem, the proximity sensor is great for me...maybe when u talk u hold the sensor part away from your ear. this had happen when i use iphone for several time.
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Click to collapse
Yea, I've gotta learn how to "hold" my phone properly, lol. My screen turns on and off randomly. I'll get the hang of it.
Or, just click the power button as you're bringing the phone to your ear. Then the screen will be off.
now that is a good idea. just turn the screen off when talking. duh....ok. thanks!
and Gordo- I replied to your thread already, so you can answer me over there. Thx.
couple of times i hit redial... my dad says "hold on there's the other line" and its ME!
now i just turn the screen off
Balhar said:
couple of times i hit redial... my dad says "hold on there's the other line" and its ME!
now i just turn the screen off
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Click to collapse
LOL.
I should do that to someone, hehe.
Everytime I boot my phone up, it works fine up until when the screen goes into sleep mode. Once it goes into sleep mode I cannot turn the screen back on, it stays black. The keyboard, end and answer key lights show up when I press the power button but the screen just stays black no matter what button I press.
I end up having to either take the battery out or using the stick to press the reset button on the side in order to get the phone to where I can see the screen again. I have adjusted the settings to where the screen doesnt go into sleep mode and the screen just stays on but that drains my battery. I want to be able to have my screen go off so I can save power but if it goes off it wont come on again until I reboot.
I have done a hard reset. This problem started happening to me when I started using the Energy Rom but I've even flashed different Roms and the problem still exist.
Somebody please tell me what's wrong! I need help! This is a big annoying problem to have. Thanks.
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
sh4d0w86 said:
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
Click to expand...
Click to collapse
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
themasterhook2000 said:
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
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Click to collapse
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
sh4d0w86 said:
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
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Click to collapse
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
themasterhook2000 said:
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
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Click to collapse
: / sorry. i am unsure.
maybe you have a lose connection?
sh4d0w86.
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Same problem
themasterhook2000 said:
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
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Click to collapse
My phone also dos not come back on, when I put it in out the sreen with the power button on top, or when the phone goes to sleep. Nothing can put it back on(opening te keyboard, pulling out the stylis, presing the answer-, windows-, back- and end button). I and up using a music players too keep the phone busy what's makes it operational. Cant really remember when this started happening exactly. My phone is at the moment loaded with a standard ROM. I used too have a custom ROM.
My TP2 does this too, although I only encounter the problem sometimes when someone calls. I answer and put the phone next to my ear, the screen goes black as it should and the phone just dies. I can't hear what the other person is saying and the screen wont turn on anymore. I have to take out the battery to reboot.
set light sensor to manual in settings. You have some bad or fragmented code causing the problem. Pretty common actually, many different reasons, but usually either a bad light or proximity sensor or software issue. Setting the sensor to manual should do it, if not, hard reset and allow the phone to fully set up before touching it, to allow full customization process to complete. Search my posts on SOD (sleep of death) for more information.
Funny this was brought up. Now im worried I just dropped 250.00 and have a new one coming.
Mine started with the ear piece quit working. couldnt hear anything except on speaker.
Anyway I started having the screen issue over a month ago, only way to get it back was soft reset with the stylus. Also when the screen was lit, I couldn't hit the power button to turn the screen off. At times the screen would be on 24/7 and I just dealt with it. The times when it decieded to go to sleep was when I needed the soft reset. Well long story short I forgot my charger one day at work and the battery died. after pressing the power button for hours with no response, moving the screen in all diffrent directions as I pressed the button.It came on once after hrs of messing with it. Well today it died again and I am fed up with it so out came the tools. Once I opened it up I noticed the ribbon that feeds the screen from the mother board was worn and torn. the ribbon slides everytime the keyboard is slid out and it rubs on both sides of the phone. I thought maybe mine was just a fluke and was installed wrong considering the phone being 10 months old but now I read this and see maybe its a common problem. The cheapest I could find the Ribbon was 56.00 so I didnt want to chance it not being the issue.
does anyone know of a way or an app to keep the screen off and stay off during a call unless i hit the button to turn the screen on? the proximity sensor sucks and at least once a week i end up muting someone with my cheek without knowing it and it ends up being the 2 of us screaming "CAN YOU HEAR ME?!??! HELLO!??!? HELLO!!??!?!" ... as a matter of fact my girlfriend has it way worse with her g2. her proximity sensor is horrible and she's always putting me on hold, mute or hanging up on them.
my ideal situation (and i will love you forever if you tell me a way or an app to do this) would be if the screen turns off and stays off when on a call, but when you hit the screen on button, it bypasses the lock screen (a totally unnecessary step when you're in a call and would have had to hit a physical button on the top of the phone itself to get the screen on) and turns the screen on, ready to do whatever it is you need to do in the middle of a call.
thanks everyone.
Yeah, hit the power button once and the screen will turn off during your call.
Sent from my HTC Vision
joemm said:
Yeah, hit the power button once and the screen will turn off during your call.
Sent from my HTC Vision
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Click to collapse
but won't my face going against and away from the sensor eventually make the screen turn back on at some point? i haven't specifically monitored my attempts to try that, but i'm sure i've done it before and it didn't last thru the call. or it did one time and not another or something.
Works for me.
Sent from my HTC Vision
just tried that today and as soon as you take the phone away from your face the screen comes back on (so if you moved it away for a second then back, you've got a phone with a turned on screen right up against your face)
I have the same problem. I do it all the time. Suddenly can't here someone only to realize they are on hold. I'd love some sort of solution or work around as well.
Sent from my rooted space banana using telekinesis.
I just got my new AT&T S3 a few days ago, and there's a problem I seem to be having with every single phone call I make or receive.
During the call, the screen goes dark, and none of the buttons seem to be able to wake it up again until the other party hangs up. I've literally had to rip my Otterbox off and yank the battery out to hang up during one call to an IVR system that just wouldn't hang up on its own (I guess I could have pressed the right combination of buttons to force a reboot, but at that point I was in no mood to spend 5 minutes experimenting with different permutations of power, vol-, and vol+ to find the magic combo).
Here's what I think might be happening. Note that I haven't exhaustively spent lots of time debugging it yet, on the theory that if it's a common bug, somebody else already has:
Call begins.
Hall Effect sensor triggered by proximity to face. Screen turned off, touchscreen input disabled.
Display settings ticking away in the background force timeout after N seconds. Ignores the fact that the display is already off, and puts the phone to sleep "for real" (at least, the part handling the UI), neglecting to re-enable the power button first.
I'm done with my call. I move the phone away from my face to hang up (or pull up the keypad to enter a selection). Hall Effect sensor broadcasts intent to turn on screen and re-enable touchscreen, and its intent falls on deaf ears because the phone is officially asleep and ignoring it.
Panic. Press power button. Seemingly ignored (though the phone might be waking up enough to see a note telling it to ignore the button, and going back to sleep without further action).
Anger. Press home button. Press volume buttons. Swear violently, and get really mad.
(other party hangs up; lock gets released, phone is awakened and problem seems to go away)
or...
(furiously press various two- and three-finger combinations of power, vol+, vol-, and home until either the call terminates or the phone reboots)
For what it's worth, the same bug show up if I make a call in my car, but the bluetooth call-control button DOES work, even though the phone itself appears to be a darkened unresponsive brick, and triggering a hangup via bluetooth wakes it back up again. I KNOW this isn't due to Tasker or anything, because I've had this problem literally since I made my first call on the new phone to terminate my Sprint account, when it was 100% stock and virgin.
I had the same problem with my white s3 . Then I changed the screen protector and cleansed the proximity sensor with a dust free cloth and haven't had any problems since
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Well, I found the root of my problem: the S3's proximity sensor isn't a Hall Effect sensor, it's near-infrared... and the plastic shell on my case is yellow, which meant it was reflecting too much near-infrared light back into the sensor and triggering it continuously from the moment the LED turned on. I ended up blackening the plastic that surrounds the sensor using a Sharpie marker, and it solved the problem.
Samsung S3 won't hang up
I have the same problem and found that I can insert earphones to phone to make light come back on. After looking at this forum I also noticed a setting (which I haven't tried yet). It's the 3rd from last under settings. Settings-Accessibility-Answering/ending calls-The power key ends calls.
I'm hoping that will work.
LG G4 international version.
Any one experiencing while you move the phone to your ear during a call, the screen goes off. But when you remove phone from ear the screen will not come back on. I have tired double tapping screen, using volume keys to activate the screen on again.
Is there a work around or anyone else having this problem?
Thanks
I think it was the glass screen protector, covering the sensor. I will try another one that has the cut out. But after removing the protector it is fine again.
My Verizon version seems to act up about half the time by not turning back on when I pull the phone down. My phone is naked so there's nothing that should be interfering.
Same here. No screen protector.
I had that happen once but it turned out that I had a notification that was causing the issue. When I started the call all was fine but during the call the notification arrived and the screen would not come back on until I pressed the power button. Then I could see the notification and dismiss it and all went back to normal