Problem with Proximity sensor and Network Issue on note 2 - Galaxy Note II Q&A, Help & Troubleshooting

Hello Guys,
I'm facing issue with my Samsung Galaxy Note II proximity sensor and Network Issue on it,
Network Part:- First of all it was working fine, after getting patch for KitKat 4.4.2 and installing network issue arise, like suddenly i'm not able to make call's or receive it or even unable to access 3G internet on it, it will show 2 tower on device and "H" symbol but no calls will be done or receive it, while network goes unavailable.
Proximity Sensor:- Proximity sensor is not working properly from last 15-20 days, I tried resetting device, blowing air on sensor on whole device, executed few application gyroscope explorer and few other, but issue still persist.
Today I came to know, when I press front camera part or near to it, then proximity sensor is working fine with out any for a while, then again I need to press it near front camera.
Thanks waiting for your solution's....

Did you managed to get a solution for that!

msnewton19 said:
Did you managed to get a solution for that!
Click to expand...
Click to collapse
just replace proximity sensor, it's cheap and helped me to solve similiar issues. my sensor got stuck in one position, sometimes was ok, but now it's working very good, paid 6$ with delivery. easy install

yaro666 said:
just replace proximity sensor, it's cheap and helped me to solve similiar issues. my sensor got stuck in one position, sometimes was ok, but now it's working very good, paid 6$ with delivery. easy install
Click to expand...
Click to collapse
Appreciating your feedback.
It would be great if you explain a little how to install such part! And from where I can buy it.
Many thanks for your valued support.

Related

[Q] Proximity sensor problem(?)- can flashing a ROM solve it?

Hi,
I've searched high and wide for a solution (other than sending it back to Motofailure repair) and am failing at finding one so far. So I'm hoping I can get some help from here.
So, this is the situation: I make a call, screen instantly turns dark and will only light up again when I press on the area where the light (&) proximity sensor is.
I've already tried the following.
1.) Done a factory reset (3x) - with mem card, with reformatted mem card, w/o mem card.
2.) Clearing the dust on the earpiece hole using an air duster.
3.) There were times that I worked properly after I've uninstalled apps but the issue came about again after a couple of tries.
So, now I'm thinking that I might want to root my Defy to set things right. I'm quite familiar with RSD Lite as I've used it before on my RAZR2 V8.
A bit of background: I bought my Defy on pre-order so this is one of the earlier models. I had the earpiece problem and sent it to Motofailure repair and the whole process took a month (32 days to be exact - long story. I'm avoiding having to send this PoS back. They updated the software when I got it back.
As far as I can recall, I didn't had this problem before the earpiece problem. And I'm thinking it might be a software problem hence I'm now looking at a solution by rooting and flashing the ROM with an original one.
I have no way of finding out (as far as I know) whether this is a hardware problem (hence hesitating to have it sent back to Motofailure repair).
What I've also observed is that when there is direct bright light, it works normally but when its dim, then the problem appears.
I don't have any screen protectors, just so you know.
Can anyone advise me on what to do?
During a call proximity sensor is activated to turn off the screen at the moment it detects proximity and asumes you are using the phone against your hear, so it turns off screen to save energy.
I think you might have some app installed in your phone, using and reversing the sensor status so it detects proximity when there isnt, and viceversa
You might want to try removing apps using that sensor and see if problem gets solved, there is also an app in the masket called sanity; which makes extensive use of proximity sensor for vaqrious things, and have an option to reverse proximity sensor, you might want to try it and see if problem gets fixed.
You might try this things: remove apps using proximity sensor, test phone. Deactivate in pocket detection; test phone, and install sainity, test phone, install a new rom?
If speaker is bigger than original one, or there was an assembly error, light/proximity sensor won't fit into right place.
I've seen such reports and you can't do anything unless you open up thing and check the problem, but you haven't seen the right assembly so you may not know the right place.
Are you using any screen protector? I know some screen protectors cause this problem.
Edit: Nevermind, I see that you're not using any.
how to calibrate the proximity sensor?
My new defy 's proximity sensor seems cannot work correctly,when i making a call ,the screen shut off immediately,and the screen could not light on by any key,but when i touch the proximity sensor with my finger,the screen may be light on!
so i download a app to test the proximity sensor which name's"Android sensor data",this app fingue out the state of proximity sensor,"near" or "far",sometimes I just passing my finger over the proximity sensor, the reading will show 'near' and then remain 'near' even when my finger is moved away!
Can anyone else help me to calibrate the proximity sensor?google told me some android phone can do this ,such as htc, zte etc.
goole tell me android phone have some standard testcode,such as *#*#4636#*#* can show the phone statue,it works correstly in Defy,*#*#0588#*#* test the proximity sensor ,but it doesn't work in defy!!!
I don't think this issue could be solved trough software tweaks. Chances are this is a hardware problem. Maybe you should contact the Motorola support.
try disabling in-pocket detection
have the same problem. it started 2 days ago. Im using CM7. It just turns dark and wont wake up unless someone else is calling me. Just got it tested, and when i cover the sensor with my finger it says 0cm distance for long time.
I've tried data wipe and similar, but nothing helped so far.
EDIT: I've just tried wiping the place where proximity sensor is with some soft cloth and alcohol and for the time being, it works. O.O
Could Wipe Dalvik help?

[Q] Samsung Galaxy Note 2 Motion Sensor and Gyroscope not working

hi i just recently bought a galaxy note 2 phablet, im very happy with it every thing works perfectly fine, however i did come across a slight problem which is bugging me alot, as i loaded the phone up it shows you all the tutorials and stuff, for panning and zooming in using motion control.... i did not realise the problem before as i was really happy to just get the phone after so long, My motion sensor and gyroscope functions are not working
i have tried everything from factory reset to restarting , taking the battery out and putting it back in, has anyone stumbled upon this problem, and is there a solution to this problem, whether this is a software glitch/problem or a hardware issue. if anyone can help me please and thanks in advance
*#0*# check there if they are working.
Sent from my GT-N7100 using xda premium
mariosraptor said:
*#0*# check there if they are working.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
hi thank you for the quick reply, i had a look at what you asked me to do and i did manage to find all the settings, however it looks to me everything is working apart from the light sensor one, all the other settings came up as a PASS apart from the light sensor which came as level 0, which i dont know what that means, while i was on the sensor screen i swiped my hand across the sensor and the screen shifted colour from white to yellow, which is a good indication that it is working , however i went back on the operating system and tried the palm swipe and it did not work, niether did the quick glance, and the pan to zoom features are not working either, i did test the gyrocope settings and it came out as a PASS too, could you explain maybe why this may be happening and what does the level 0 on the light sensor option means, please and thank you , i really do appreciate it.
Lavel 0 says to all phones I have tried including mine. As long as the LUX changes it is working.
Now for your primary problem try to recalibrate gyroscope.
Do it by going settings-motion-advanced settings-gyroscope calibration.
If that does not help try clearing cache in recovery.
If that does not help then backup and try reflashing your rom.
Sent from my GT-N7100 using xda premium
darkgallion said:
hi i just recently bought a galaxy note 2 phablet, im very happy with it every thing works perfectly fine, however i did come across a slight problem which is bugging me alot, as i loaded the phone up it shows you all the tutorials and stuff, for panning and zooming in using motion control.... i did not realise the problem before as i was really happy to just get the phone after so long, My motion sensor and gyroscope functions are not working
i have tried everything from factory reset to restarting , taking the battery out and putting it back in, has anyone stumbled upon this problem, and is there a solution to this problem, whether this is a software glitch/problem or a hardware issue. if anyone can help me please and thanks in advance
Click to expand...
Click to collapse
Hello in response to your issues with the motion sensor. Have you installed a screen protector on your note 2? i noticed that after installing the screen protector on my Note 2 some of the motion actions did not work properly. So if you do have one on remove it and see if that corrects the issue. :good:
Useful help.
This was a very Useful thread, thanks. I've done the tests and came up vitha a fail when i tried my motion sensor. Is it likely to be broken? I'm going to reset to factory settings and pull of my screenprotector and se what happens before i do anything else. Is there anyone out there who has replaced the motion sensor? Is it soldered to the main board? Hard to replace?
Thanks beforehand. Tommie.
i thnk my sensor is nt wrkin... when i do the test, d color is alredy green nd isnt changin nd is vibratin continuosly?? is it broken or somthng lyk dat??
note 2 sensor help
mariosraptor said:
*#0*# check there if they are working.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
can't get quick glance to work
*#06*# does nothing on my note 2 why? Sensor not working was but stopped for some reason?:crying:
Samsung Galaxy Note 2 Motion Sensor and Gyroscope not working
hi my samsung note 2 was working well for last 2 years bur recenrtly its motion sensor has stopped working.
i have checked all settings, it isnt working at all..
gyroscope and motionsensor tests are fail on checking. please help me, what to do?
I have had the exact same issue. The only way to fix it is to get the whole motherboard replaced. I went into Samsung store and they said that. Issue here is that it costs £145 to replace the main board. The sensors are on the main board itself and that is why it costs a lot to fix. I've been using my Note 2 with no gyroscope for a few months now, going to buy a new phone. Rather buy a brand new phone than get it fixed
just loosen the screw nearest to the microsd card. motion sensor is under it. it work on my phone.
gyroscope sensor
Hi,
my gyroscope is burned and i buy it and now i opened my phone and i don't know how to replace it. Any help is welcome...
haakhan said:
just loosen the screw nearest to the microsd card. motion sensor is under it. it work on my phone.
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Click to collapse
Yeahhh!!!
You are a Hero! I tried nearly everythink since January 2016! I took the screw out, shut down my phone, put it into download mode and pull the battery out.
Im not shure if a restart would do it alone, i did all to be shure. And it now works again. My srew was magnetized! Maybe that was the reason or the chip has
a loosen contact.
Up to now it works great! I thought my sensor was dead.

No notification LED after MM update on ZE551ML?

Maybe it is just me and my device, but since the MM update (the real one, not the beta) my notification LED doesn't work. I have tested it with text messages, emails, missed calls, charger plugged into my computer, charging plugged into a standard charger, and charging plugged into the fast charger... nada on any of them.
Anyone having this issue? If so how have you rectified it? It has been a minute since I first got this thing (got it at launch) and the MM update reset all my settings so maybe there is a setting to turn it back on I am missing?
Help out a brother if you can. Thanks.
OK, so does anyone have any suggestions for an app that might help by letting me manually setup the notification LED?
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
madman604 said:
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
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Click to collapse
Thanks for the reply. It is not in DND as far as I can tell (not on).
If you haven't already, try a factory reset first
Trotter516 said:
Thanks for the reply. It is not in DND as far as I can tell (not on).
Click to expand...
Click to collapse
Have you found a fix for that? Facing the same issue and so far no luck.
godzin said:
Have you found a fix for that? Facing the same issue and so far no luck.
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Click to collapse
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Trotter516 said:
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Click to expand...
Click to collapse
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
godzin said:
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
Click to expand...
Click to collapse
Sorry, I just realized that you had replied.
Yes, the one beside the camera. Many have had an issue where the screen goes black after you start or answer a call, especially after the update. It seems the update made the proximity sensor much more sensitive. Since all decent screen protectors have a small cutout for the proximity sensor it will tend to accumulate dirt and oil from your skin. Wiping it down doesn't seem to get it clean enough for the sensor so you have to get a little more aggressive to clear the problem up. I went months enduring the problem and even set my phone so I could disconnect from calls using the power button and then ended up stumbling over the solution when setting up the phone for my wife when I upgraded to my Axon 7.
No led indicator
Hi i've been experiencing the same issue. After I update my zenfone 2 ZE551ML 4gb/64gb version, I have noticed that the led incator is not working and it is not found in the settings. Also, another issue I have encountered is that quick charging feature is not working sometimes but sometimes it works. I don't know how to fix. I'd be glad if someone could help with a step by step process. Thanks in advance!

Proximity sensor bug

After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
Lord_Maumad said:
After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
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Click to collapse
Hey, you can use the APP that comes with your phone to check if the proximity sensor fails.
How to open it: HiCare-Service-Smart diagnosis-Auto
Good luck
Thanks, But everything's fine with the sensor as Hicare. I don't believe it's a hardware problem, but I don't know what I can do about the system.
Lord_Maumad said:
Thanks, But everything's fine with the sensor as Hicare. I don't believe it's a hardware problem, but I don't know what I can do about the system.
Click to expand...
Click to collapse
Do you have a black screen when you are talking?
When the sensor is locked, no. Sometimes the screen turns black immediately when I get the phone call. That is, the sensor is locked. Passing the finger over the sensor a few times, it unlocks and goes back to work.
Having the same issue. I thought it was because of Drupe (am using it instead of default dialer). Weirdly, proximity sensor activates even before attending the call sometimes and am not able to do anything. Just let the call ring it out and then have to call back as even locking/unlocking doesnt work.
have upgraded to version 184 and the problem continues. I don't know what to do. Disappointment with Huawei
cashif said:
Having the same issue. I thought it was because of Drupe (am using it instead of default dialer). Weirdly, proximity sensor activates even before attending the call sometimes and am not able to do anything. Just let the call ring it out and then have to call back as even locking/unlocking doesnt work.
Click to expand...
Click to collapse
Hi, did you solve the problem? I downgraded and it worked again, so I decided to upgrade and it stopped again
Lord_Maumad said:
Hi, did you solve the problem? I downgraded and it worked again, so I decided to upgrade and it stopped again
Click to expand...
Click to collapse
Problem stopped after updating to latest firmware 184 version
Lord_Maumad said:
After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
Click to expand...
Click to collapse
Are you using full cover tempered glass screen protector?
Unfortunately I'm not ?
I don't know if it is updated firmware bug or hardware failure. My friend's phone has this problem too, and even worse when dialing or listening to voice SMS in FB messenger, the screen was off until the voice finished. I thought it was full cover screen protector; however, it was not after I suggested him to take off the screen protector, and the problem still persisted. Anyway he told me there was not any problem before updating.
Lord_Maumad said:
Unfortunately I'm not
Click to expand...
Click to collapse
Are you using full cover tempered glass screen protector?In addition, can you check whether the position of your sensor is clean.
I'm not, and it's clean. It works until I put it in my pocket, then it gets stuck.
Today I realized one thing, if I touch the screen where the sensor is for more than 2 seconds, it hangs. If I stay near, it works ?
Lord_Maumad said:
Today I realized one thing, if I touch the screen where the sensor is for more than 2 seconds, it hangs. If I stay near, it works ?
Click to expand...
Click to collapse
My friend just sold his mate 20x with proximity sensor error and bought a new one with the same firmware version 9.0.0.184. The new one worked functionally with its proximity sensor. I think that his previous mate 20x had proximity sensor hardware's problem, not dead but not functional.
Ich have the same issue with a P30 Pro New Edition. I hope it's a hardware issue and the replacement unit will be fine.

screen turns black on incoming call

Hello good day. When I receive a call to my redmi note 8 device, the screen turns black before I bring the phone to my ear. I wake up the device with the help of a button or fingerprint. I am getting information about the sensor setting. but it didn't work. I get a calibrated error message. previously i was using india original update now i am using xiaom.eu stabil 12. i am getting the same error. please help. thanks
I have the same problem. Try installing the latest firmware. It didn't work for me. A quick work around is to quickly cover and uncover the top portion of the phone where the proximity sensor is located (near the selfie camera). The phone screen should come back on. I really wish this would get fixed for the numerous people that have this issue.
tripper22 said:
I have the same problem. Try installing the latest firmware. It didn't work for me. A quick work around is to quickly cover and uncover the top portion of the phone where the proximity sensor is located (near the selfie camera). The phone screen should come back on. I really wish this would get fixed for the numerous people that have this issue.
Click to expand...
Click to collapse
Thank you for your answer. i'm loading other roms. In a few days the problem starts again. So I wonder if there is the same problem with other xiaomi models?
mesut0114 said:
Thank you for your answer. i'm loading other roms. In a few days the problem starts again. So I wonder if there is the same problem with other xiaomi models?
Click to expand...
Click to collapse
I forgot to mention that you shouldn't have any kind of screen protector on your phone when you are trying to figure this out. I don't know about other models. I've had the exact same problem with two different RN8's. It's either a bad batch of proximity / light sensors or it's a firmware / software problem that is yet to be resolved. I have done a full search of this forum and numerous users have the same issue we do. Nobody has a fix as far as I know. Please let me know if you learn anything new.

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