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Hi all,
I recently received a replacement Desire for my 'faulty' one. I tested all basic functions before walking away and everything checked out.
After I rooted it and installed Modaco r17 ROM, My proximity sensor sensitivity dropped dramatically. When I make or receive a call, the screen blanks as it should, but when I move the phone away from my face, it stays blank. I can't end the call or use speakerphone or keypad. The only way to bring the screen back is to hold it under a very bright indoor light, or direct sunlight...or pull the battery, of course.
I loaded a sensor test tool (SensorList) and it confirms that the sensor is reacting only to very bright light. I've checked that my cover doesn't obscure the sensor and tested that the behavior is the same with or without the screen protector.
I tried a couple of other ROMs, Modaco r19 and Shadowfrost v13. I un-rooted my phone and dropped a stock HTC ROM back onto it...and the problem is still there!
I'm waiting on a reply from HTC service about it...but in the meantime...any advice? I've seen a few posts around the web with this problem, but no definitive solutions or answers.
Question Added to Developers
I've noticed a smattering of people in various forums, with various of the newer android phones having proximity sensor problems. Perhaps these are not quite as finely calibrated as the other sensors, or not as reliable. Have any of you developers seen a way calibrating or adjusting the sensitivity? Perhaps a value in a system file we can change?
Thanks in advance.
Added question and bumped
Apols if this is pushy. I added a question to you developers, so giving this a bump.
phantomfisho said:
Apols if this is pushy. I added a question to you developers, so giving this a bump.
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FYI:
Proximity and Light sensor does not work with Sensor List in a Froyo ROM. Tested it myself just now.
Daelyn said:
FYI:
Proximity and Light sensor does not work with Sensor List in a Froyo ROM. Tested it myself just now.
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Images:
1. Holding hand over phone screen
2. Clear view of the screen in dimly lit room (it's quite cloudy )
3. While running FroYo
This does seem like Sensor List correctly detects and measures the proximity/light sensors in FroYo on an HTC Desire, or am I mistaken?
Ditto Issue
I have the exact same issue as yourself and believe that the problem itself started after I rooted my device.
I am yet to take it back to a Telstra store however as there is no un-rooting method I can think of. (The Telstra ROM will not install on my rooted handset due to incompatabilities that arose from rooting the device.)
Your best bet is to get it replaced again because I've flashed every WWE and custom ROM known to man in order to fix this issue and have had no luck.
Some of the responses you'll receive here are just ridiculous (no offense, as that comment was not directed at any of the above parties).
Hope it all works out for you mate,
Cheers.
John.
nayajoeun said:
I have the exact same issue as yourself and believe that the problem itself started after I rooted my device.
I am yet to take it back to a Telstra store however as there is no un-rooting method I can think of. (The Telstra ROM will not install on my rooted handset due to incompatabilities that arose from rooting the device.)
Your best bet is to get it replaced again because I've flashed every WWE and custom ROM known to man in order to fix this issue and have had no luck.
Some of the responses you'll receive here are just ridiculous (no offense, as that comment was not directed at any of the above parties).
Hope it all works out for you mate,
Cheers.
John.
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Click to collapse
Thanks John. I tried the same thing with the same result.
I ended up taking it in to HTC. Luckily I came across a good service rep. He said they'd seen some quality problems with the first batches of Desires and mine was not the first faulty proximity sensor they'd seen. My guess is the timing with the rooting was coincidental.
They would have replaced it, but they didn't have any replacement stock at the time...more evidence of early quality issues. They gave me priority and repaired it in 24 hours. It's been running fine under a number of ROMs since.
BTW I had problems de-rooting and reloading the stock ROM. Then I realised I just had to have the original goldcard in the phone and presto! One day I'll learn to RTFM properly.
Cheers mate and good luck with yours.
I have also this problem. When I make a phone call screen goes black immediately and there's nothing you can do. After the call is over I can wake up screen by pressing power button. I'm not sure when it started because there's been so many variables. I even destroyed my invisibleshield thinking it caused the problem.
Sensor list and sensor dump says that max value for proximity sensor is 1. Screenshots above there was at least 9. Also light sensor doesn't work at all.
I tried to unroot and go back stock but the problem still exist.
Have anybody found a way to control these sensors or do I have to send my phone to HTC to get it repaired?
Thanks in advance!
Hi, I have the same problem here with my proximity sensor since I have used a custom ROM (I don't remember wich one because I have tried so many Froyo ROM before the OTA).
I can't send my desire to HTC because my phone is out of waranty since I have installed all these ROMs.
Does anybody's got an idea, some help from devs ?
OK,
Maybe I'have found a solution to the proximity sensor's problem... At least my proximity sensor is working normaly now.
What I have done (you can found all in the xda posts) :
1. Going back to Hboot 0.80 => forum.xda-developers.com/showthread.php?t=741672
2. Rooting the desire and install the new recovery using unrevoked
3. Installing the OTA 2.2 without the Radio 5.09 (not a leedroid or djdroid or any other ROM, just a 2.2 rooted)
4. Configuring my phone
5. Installing the 5.09 Radio
I don't think that I have doing anything else, but now I can call someone even in the dark and my screen doesn't stay blank anymore !
Hope this could help someone.
my device is LG-G3-D855.
after upgrading the software to android 5.0 from LG PC Suit, and after a day passed, I noticed that my auto-rotation is not working, and the proximity sensor is not responding during a call and the screen remains active.
I tested the sensors through hidden menu and saw that they are actually working and they are not stocked.
what is the solution? is it a software problem?
I also did downgrade the OS to the stock one and the problem still remains.
I'm sorry I am not able to help, but I am able to tell you I came to the forums today to post the exact same issue.
I had been using Liquid and CM12 for a while and my proximity sensors and brightness sensors (as well as screen turning off when I bring phone to my ear) were not working. I simply assumed it was an AOSP problem.
I just recently flashed the new stock lollipop rom that's on the development forum and I am having the same problem still. I do not know how to fix it and I'm hoping someone out there can help us!
edit: everytime I try to recalibrate the proximity sensor in settings, settings 'unexpectantly closes'
theraker007 said:
I'm sorry I am not able to help, but I am able to tell you I came to the forums today to post the exact same issue.
I had been using Liquid and CM12 for a while and my proximity sensors and brightness sensors (as well as screen turning off when I bring phone to my ear) were not working. I simply assumed it was an AOSP problem.
I just recently flashed the new stock lollipop rom that's on the development forum and I am having the same problem still. I do not know how to fix it and I'm hoping someone out there can help us!
edit: everytime I try to recalibrate the proximity sensor in settings, settings 'unexpectantly closes'
Click to expand...
Click to collapse
Have you had any luck on finding a solution to this? I've been in the same boat for a couple months now.
cotes10 said:
Have you had any luck on finding a solution to this? I've been in the same boat for a couple months now.
Click to expand...
Click to collapse
No, I'm afraid have found nothing to solve the problem.
ansari.srm said:
No, I'm afraid have found nothing to solve the problem.
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Click to collapse
Dang, same thing on my end. I've tried several different Roms/Kernels and still nothing. If I find a solution, I'll be sure to let you know!
Bump
Im having this issue as well. Anyone?
I've just resolved the same issue. No matter ROM I flashed to my LG G3 all the sensors were gone. The only thing it fixed that was flashing TOT using lg flash. More details on : htt ps: //forum.xda-developers. com/showthread .php?t= 2785089
ADD: The updated method worked for me NOT the original one.
Fingers crossed.
Maybe it is just me and my device, but since the MM update (the real one, not the beta) my notification LED doesn't work. I have tested it with text messages, emails, missed calls, charger plugged into my computer, charging plugged into a standard charger, and charging plugged into the fast charger... nada on any of them.
Anyone having this issue? If so how have you rectified it? It has been a minute since I first got this thing (got it at launch) and the MM update reset all my settings so maybe there is a setting to turn it back on I am missing?
Help out a brother if you can. Thanks.
OK, so does anyone have any suggestions for an app that might help by letting me manually setup the notification LED?
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
madman604 said:
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
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Thanks for the reply. It is not in DND as far as I can tell (not on).
If you haven't already, try a factory reset first
Trotter516 said:
Thanks for the reply. It is not in DND as far as I can tell (not on).
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Have you found a fix for that? Facing the same issue and so far no luck.
godzin said:
Have you found a fix for that? Facing the same issue and so far no luck.
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Click to collapse
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Trotter516 said:
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Click to expand...
Click to collapse
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
godzin said:
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
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Click to collapse
Sorry, I just realized that you had replied.
Yes, the one beside the camera. Many have had an issue where the screen goes black after you start or answer a call, especially after the update. It seems the update made the proximity sensor much more sensitive. Since all decent screen protectors have a small cutout for the proximity sensor it will tend to accumulate dirt and oil from your skin. Wiping it down doesn't seem to get it clean enough for the sensor so you have to get a little more aggressive to clear the problem up. I went months enduring the problem and even set my phone so I could disconnect from calls using the power button and then ended up stumbling over the solution when setting up the phone for my wife when I upgraded to my Axon 7.
No led indicator
Hi i've been experiencing the same issue. After I update my zenfone 2 ZE551ML 4gb/64gb version, I have noticed that the led incator is not working and it is not found in the settings. Also, another issue I have encountered is that quick charging feature is not working sometimes but sometimes it works. I don't know how to fix. I'd be glad if someone could help with a step by step process. Thanks in advance!
After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
Lord_Maumad said:
After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
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Click to collapse
Hey, you can use the APP that comes with your phone to check if the proximity sensor fails.
How to open it: HiCare-Service-Smart diagnosis-Auto
Good luck
Thanks, But everything's fine with the sensor as Hicare. I don't believe it's a hardware problem, but I don't know what I can do about the system.
Lord_Maumad said:
Thanks, But everything's fine with the sensor as Hicare. I don't believe it's a hardware problem, but I don't know what I can do about the system.
Click to expand...
Click to collapse
Do you have a black screen when you are talking?
When the sensor is locked, no. Sometimes the screen turns black immediately when I get the phone call. That is, the sensor is locked. Passing the finger over the sensor a few times, it unlocks and goes back to work.
Having the same issue. I thought it was because of Drupe (am using it instead of default dialer). Weirdly, proximity sensor activates even before attending the call sometimes and am not able to do anything. Just let the call ring it out and then have to call back as even locking/unlocking doesnt work.
have upgraded to version 184 and the problem continues. I don't know what to do. Disappointment with Huawei
cashif said:
Having the same issue. I thought it was because of Drupe (am using it instead of default dialer). Weirdly, proximity sensor activates even before attending the call sometimes and am not able to do anything. Just let the call ring it out and then have to call back as even locking/unlocking doesnt work.
Click to expand...
Click to collapse
Hi, did you solve the problem? I downgraded and it worked again, so I decided to upgrade and it stopped again
Lord_Maumad said:
Hi, did you solve the problem? I downgraded and it worked again, so I decided to upgrade and it stopped again
Click to expand...
Click to collapse
Problem stopped after updating to latest firmware 184 version
Lord_Maumad said:
After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
Click to expand...
Click to collapse
Are you using full cover tempered glass screen protector?
Unfortunately I'm not ?
I don't know if it is updated firmware bug or hardware failure. My friend's phone has this problem too, and even worse when dialing or listening to voice SMS in FB messenger, the screen was off until the voice finished. I thought it was full cover screen protector; however, it was not after I suggested him to take off the screen protector, and the problem still persisted. Anyway he told me there was not any problem before updating.
Lord_Maumad said:
Unfortunately I'm not
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Are you using full cover tempered glass screen protector?In addition, can you check whether the position of your sensor is clean.
I'm not, and it's clean. It works until I put it in my pocket, then it gets stuck.
Today I realized one thing, if I touch the screen where the sensor is for more than 2 seconds, it hangs. If I stay near, it works ?
Lord_Maumad said:
Today I realized one thing, if I touch the screen where the sensor is for more than 2 seconds, it hangs. If I stay near, it works ?
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My friend just sold his mate 20x with proximity sensor error and bought a new one with the same firmware version 9.0.0.184. The new one worked functionally with its proximity sensor. I think that his previous mate 20x had proximity sensor hardware's problem, not dead but not functional.
Ich have the same issue with a P30 Pro New Edition. I hope it's a hardware issue and the replacement unit will be fine.
I have seen some reviews about the issue of proximity sensor and turning on the screen during calls ,
Did Xiaomi solve it ?
or
I want to ask if this issue is severe .
sorry for my bad english
thanks in advance
I didn't have any issue with proximity sensor, others say they did... Sincerely i think that they're just holding phone against their head wrong while talking...
Issue exist. Wife and son have problems with screen turning on and off. I watch them while talking. Without any movement of cell phone or head, screen turns on. So, calinorg, you are wrong.
sudy said:
Issue exist. Wife and son have problems with screen turning on and off. I watch them while talking. Without any movement of cell phone or head, screen turns on. So, calinorg, you are wrong.
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Click to collapse
In settings there is an option to turn the proximity sensor on and off
nesoler said:
In settings there is an option to turn the proximity sensor on and off
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Click to collapse
Realy? And you think that I don't know that! C'mon!
sudy said:
Issue exist. Wife and son have problems with screen turning on and off. I watch them while talking. Without any movement of cell phone or head, screen turns on. So, calinorg, you are wrong.
Click to expand...
Click to collapse
You just might be right... I started having some issues with proximity sensor lately, so i believe it could be dirty sensor...
sudy said:
Realy? And you think that I don't know that! C'mon!
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Excuse me, I just wanted to help
nesoler said:
Excuse me, I just wanted to help
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how can i do that or where is this option , i don't know about it frankly
Mohamad Gahed said:
how can i do that or where is this option , i don't know about it frankly
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Click to collapse
Call settings/incoming calls
Hi, you can try to calibrate the sensor by tapping several times on kernel version in Settings and see if it works.
Good luck,
zaqm
zaqm said:
Hi, you can try to calibrate the sensor by tapping several times on kernel version in Settings and see if it works.
Good luck,
zaqm
Click to expand...
Click to collapse
It works
calinorg said:
I didn't have any issue with proximity sensor, others say they did... Sincerely i think that they're just holding phone against their head wrong while talking...
Click to expand...
Click to collapse
I think I've heard somewhere that there is a slight problem with the proximity sensor but that was due to it being ultrasonic rather than infrared. I'm not sure but may be that might be the reason.
hi all,
I have a Mi 10T, Indian version(MIUI Global 12.0.5.0 Stable). I have faced this issue from time to time too.
I did something that helped, I cleaned the LED indicator light hole and ear piece opening, using a bubble gum(please watch a few youtube videos on how to do that and do not get any residue of gum stuck in). Then as said above calibrated the sensor from kernel version settings.
Before the clean up, 6/10 calls I faced this nagging issue. Post clean up, its like 1/10 calls , and mostly that one call is usually whatsapp voice call this happens with and not the google phone app.
hope this helps you guys too.
EDIT : P.S. Are people with stock MIUI dailer/phone and messaging app facing this issue too? Kindly mention your phone's ROM version, I am planning to Install Indonesia version of stock MIUI Rom for my device, to get back Stock MIUI Dialer/Phone and messaging app.
Also, I kind of have a feeling that Google phone and messaging app are not optimised for MIUI ROM and/or this device.
yeeshanpocof1 said:
hi all,
I have a Mi 10T, Indian version(MIUI Global 12.0.5.0 Stable). I have faced this issue from time to time too.
I did something that helped, I cleaned the LED indicator light hole and ear piece opening, using a bubble gum(please watch a few youtube videos on how to do that and do not get any residue of gum stuck in). Then as said above calibrated the sensor from kernel version settings.
Before the clean up, 6/10 calls I faced this nagging issue. Post clean up, its like 1/10 calls , and mostly that one call is usually whatsapp voice call this happens with and not the google phone app.
hope this helps you guys too.
EDIT : P.S. Are people with stock MIUI dailer/phone and messaging app facing this issue too? Kindly mention your phone's ROM version, I am planning to Install Indonesia version of stock MIUI Rom for my device, to get back Stock MIUI Dialer/Phone and messaging app.
Also, I kind of have a feeling that Google phone and messaging app are not optimised for MIUI ROM and/or this device.
Click to expand...
Click to collapse
It has nothing to do with Google phone app, sensor is ultrasonic and it is a bit iffy from time to time...
Atasal said:
I have seen some reviews about the issue of proximity sensor and turning on the screen during calls ,
Did Xiaomi solve it ?
or
I want to ask if this issue is severe .
sorry for my bad english
thanks in advance
Click to expand...
Click to collapse
Him I have the very same issue.
Let's admit, Xiaomi note 8 pro is ****.
I've proximity issues and headphone connector issues.
The phone price is great, the quality is not there. Simply it's a big nightmare .
What a big disappoinment.
The issue exists for sure. What a piece of garbage is this phone. :-(
at home the problem appears when I switch the screen to 120hz and disappears at 60hz, it is the 120hz mode that causes concern the infrared sensor does not follow