Develop Bugs

Water damage, repairable?

My phone took a quick swim the other day. Everything works except when I make calls it causes tons of static and I can hear the other person but they can't hear me. The weird thing is with headphones in or on speaker phone the phone works perfectly.
I thought maybe the ear piece speaker was to blame, but I bought a new one and replaced it, and still no luck. Any other thoughts on what may be the issue?
Thanks!

One of the connections came loose to the mic probably.
Happened to me on a old school PS2 headset, I could hear other people and they were all yelling saying I was hurting their ears.
Took the headset apart and sure enough found the unattached connection.

them not being able to hear you when normal call tells me the main mic has failed.
Normal calls use the second mic for noise cancelling only. Speakerphone use either, or just have them swap roles. I can't really tell. The main mic is part of the usb connector assembly. try reseating it first.

I just reseated it i believe. I took the screw out at the bottom of and removed the bottom block (of course after taking the phone apart). Still same staticy noise.
How do I have the speaker phone switch which mic it uses? Maybe I can pinpoint the issue and then order a replacement part?

I know this is an old post, but any progress on this? My nexus is having the exact same problem. I've already replaced the charging port/mic cable and the problem is still there. Thanks

That is all I had to do to get it fixed (replace port/charging + mic cable/ribbon at the bottom of the phone).

Alright, I ordered 2 replacement cables so I'll try another one when I get home later. Thanks for responding

[Q] 3.5 mm broken, any way for audio?

My 3.5 mm input is broken. The plug is broken inside it and I tried everything but I can't get it out. Is there any other way for me to listen to music (without the speaker)? I'm asking what the alternatives are. Can I use bluetooth or will this give me problems since the phone still thinks there is a headphone plugged in it? Can somebody try that out that has a bluetooth headset? I also ordered this thing:
MicroUSB to 3.5mm Adapter from SpecialPhones.nl (I can't post links yet)
Is that possible? Or do I also have the problem that the device still thinks something is still plugged in it?
Thanks!

You can use Bluetooth earphones/headphones..
I have used 5 years old Nokia's Bluetooth headphones with my Nexus, works well!

manumanfred said:
You can use Bluetooth earphones/headphones..
I have used 5 years old Nokia's Bluetooth headphones with my Nexus, works well!
Click to expand...
Click to collapse
If you have time, could you check if it is possible to get music out of the bluetooth headphones while a 3.5mm is plugged in it?
This seems like a good option, but I want to be sure it works:
Jabra Clipper Bluetooth Headset
I hope there is an option, commuting without music has been really torture for me

I actually prefer bt to the 3.5 jack, it's all I use. And I don't think the quality suffers at all, I found it to be louder. Although the InChargeAudioBT thing I use in the car may be amplified - I dunno.

I think it chooses jack sound over Bluetooth, haven't tried though (Bluetooth headset is at work).
Sent from my Nexus 10 using Tapatalk HD

Herman76 said:
I think it chooses jack sound over Bluetooth, haven't tried though (Bluetooth headset is at work).
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Hi, can anyone checkn the bluetooth/3.5mm combo? I really need to know this before I going to purchase that Jabra? Thanks!

man, this is the simplest part of the phone you can change.
when you put off the cover housing, (6 screws), at the bottom, you have 1 screw , unscrew it, detach the flex on the left, and put out the jack part (everything is fixed on a plastic attachment)
put the new one, connect the flex again, screw, put cover housing, 6 screws and you are done.
cheap piece more over.. 7 min to do the whole stuff , guaranteed

fabulous69 said:
man, this is the simplest part of the phone you can change.
when you put off the cover housing, (6 screws), at the bottom, you have 1 screw , unscrew it, detach the flex on the left, and put out the jack part (everything is fixed on a plastic attachment)
put the new one, connect the flex again, screw, put cover housing, 6 screws and you are done.
cheap piece more over.. 7 min to do the whole stuff , guaranteed
Click to expand...
Click to collapse
Hmm, thought it would be hard. Is it easy to get that cover off? And do you know where I can buy a replacement for this model?
I want both option open, so if anyone has time to check that Bluetooth thingy that would be great

brn800 said:
If you have time, could you check if it is possible to get music out of the bluetooth headphones while a 3.5mm is plugged in it?
This seems like a good option, but I want to be sure it works:
Jabra Clipper Bluetooth Headset
I hope there is an option, commuting without music has been really torture for me
Click to expand...
Click to collapse
If you have the 3.5 mm jack plugged in to the Jack hole and you have enabled Bluetooth headphones, you will only hear from BT headphones!
At least it works for me on my modified stock Jelly Bean 4.2.1 with CyanogenMod 9 Music Player!

manumanfred said:
If you have the 3.5 mm jack plugged in to the Jack hole and you have enabled Bluetooth headphones, you will only hear from BT headphones!
At least it works for me on my modified stock Jelly Bean 4.2.1 with CyanogenMod 9 Music Player!
Click to expand...
Click to collapse
Ah, good to hear. Thanks!
I'm looking into buy the bluetooth if I get it repaired or not. The phone (not only this phone) keeps raping my earphones plugs (and vice versa the jack now) because it is so big and keeps pushing against my body when I walk or when I am on a bike.

this is what you are searching for
http://cgi.ebay.fr/MODULE-HAUT-PARL...pt=FR_Mobiles_PDAs_Autres&hash=item1e73fcc296
yes it is easy, i told you things about how to open it. And a bit of search on google will bring you plenty of informations, and there are a lot of videos on youtube.
i gave you the method, now try to find the replacement part on ebay
not that hard.

fabulous69 said:
this is what you are searching for
http://cgi.ebay.fr/MODULE-HAUT-PARL...pt=FR_Mobiles_PDAs_Autres&hash=item1e73fcc296
yes it is easy, i told you things about how to open it. And a bit of search on google will bring you plenty of informations, and there are a lot of videos on youtube.
i gave you the method, now try to find the replacement part on ebay
not that hard.
Click to expand...
Click to collapse
I order the audio jack and a set of opening tools for around 16 euro. Seems a lot cheaper than the 60 euro the repair guy was asking
Thanks for the help everyone! Can't wait to hear some music again, don't know if I'm going the survive the two weeks (shipping)..

fabulous69 said:
this is what you are searching for
http://cgi.ebay.fr/MODULE-HAUT-PARL...pt=FR_Mobiles_PDAs_Autres&hash=item1e73fcc296
yes it is easy, i told you things about how to open it. And a bit of search on google will bring you plenty of informations, and there are a lot of videos on youtube.
i gave you the method, now try to find the replacement part on ebay
not that hard.
Click to expand...
Click to collapse
Got it today and installed it and works like a charm Thanks!

[Q] Distorted Audio via headphones

I bought this phone used and didn't find out until later that the headphone jack plays distorted music.
Here's an example. Everything else with the phone is fine. In this video I taped the headphones to the mics on my laptop.
[edit] crap, i'm a noob and can't post my youtube vid. This is the title of it if you want to hear an example:
Samsung Galaxy Note 2. Distorted audio via headphone jack.
Here's what I've done so far to try and solve it.
1. tried 5 different sets of headphones.
2. made sure they were properly seated in the jack.
3. cleaned out the jack for possible debris.
4. disassembled phone and replaced jack with a new part.
5. disassembled phone and cleaned the motherboard and all connections with Electronic cleaner and a toothbrush.
6. Reset phone
7. tried several different music players.
8. turned off WiFi, BT, put phone in Airplane mode.
9. altered all the sound settings I could find, surround, balance, boost, etc.
The water mark on the battery shows it got wet.
The water mark on the frame and speaker is missing.
The water mark on the motherboard is dry.
Also, I've used the iPhone for the last 5 years, so Android is new to me. BTW, except for this, I love the phone. I have thought this was a hardware problem, but before I give up I'd like to make sure this is not a software issue.
I finally resorted to the Reset, and I'm dealing with that right now. I also ordered a BT adapter so I can re-route everything through that. So I can play music in my truck.
Any advice or idea of where to go now would be welcome.
Thanks,
Kevin

I think the water indicator is your best clue that it's a hardware issue. I dunno how to test to isolate the component so you can try to fix it yourself though.
Out of curiosity, did the seller dispose that it was water damaged?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta

LittleRedDot said:
I think the water indicator is your best clue that it's a hardware issue. I dunno how to test to isolate the component so you can try to fix it yourself though.
Out of curiosity, did the seller dispose that it was water damaged?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
No, he did not disclose that it was water damaged. He also said that the headphones worked perfectly the last time he used it.
I find it funny that one of the screws was missing and the watermark was missing. Obviously someone had been in there and tried to fix it?
It doesn't matter, because I bought the phone and he's not going to take it back. Caveat Emptor. I didn't buy it at Best Buy, I bought it from some dude on Craigslist. I just got a $23 iKross device that will do both music and phone via a bluetooth adapter. I'm going to give up fighting it.
I thought I was going to be in the clear swapping out the headphone jack for $9. It was kind of fun taking apart the phone and checking out all the parts of it. This was kind of a forbidden activity with my iPhones, so it was interesting.
Thanks for your help, and Happy 4th of July!
-Kevin

Wow, that is quite impressive work....You deserve to have it work after you did all that.
It does sound like a hardware issue, but just out of curiosity, have you tried a different ROM?
Also if you have att, you could possibly do an insurance claim if it comes down to it.

I have the same prob. I took it to the Samsung repair center the guy quickly opened it , cleaned the audio jack... dint work, replaced the audio jack.. didnt work...
He mentioned sometimes connecting the jack to some other output devices like some amplifier or some sound system may have damaged the component/IC/Diode/resister/or whatever is responsible as the place where im am.. they have poor electrical earthing as the electricity standards are very poor and may have short circuited / excess electric current reached the phone and spoilt it
The solution >> Get a new motherboard !!! according to the Samsung engineer..if anyone has found a solution please share ! apart from changing a costly motherboard !
---------- Post added at 07:09 PM ---------- Previous post was at 06:45 PM ----------
some other things people have tried see link below
http://forums.androidcentral.com/droid-razr/135390-headphone-jack-broken.html

Men I had the same problem and tryind to find a solution I found this tread
but keep searching and I found something that at the beginning made me laugh,
then tryed and work, hit the back of the phone with your knee or yor hand
it work for me, maybe work for you too. Good luck!

C13A78 said:
Men I had the same problem and tryind to find a solution I found this tread
but keep searching and I found something that at the beginning made me laugh,
then tryed and work, hit the back of the phone with your knee or yor hand
it work for me, maybe work for you too. Good luck!
Click to expand...
Click to collapse
lol how hard hahaha did u nod it??
Sent from my Samsung Note II N7105 LTE using Tapatalk 4

tighten all the screws!!
I had the same problem, i tried everything. Wiping, different rom, viper audio drivers...
Then i read in a comment on youtube to tighten the screws (especially the one between the camera en the led). Everything works now!

here another solution I found. I know this is a year old thread but it might help other people
I tried testing the earphone jack while the back housing is removed and while trying to figure out what causing it I found out that the ribbon is losing the connection to motherboard so I added another layer to the top of the ribbon connector to keep it in place and the sound distortion never happened again.

JoggerFogger said:
I bought this phone used and didn't find out until later that the headphone jack plays distorted music.
Here's an example. Everything else with the phone is fine. In this video I taped the headphones to the mics on my laptop.
[edit] crap, i'm a noob and can't post my youtube vid. This is the title of it if you want to hear an example:
Samsung Galaxy Note 2. Distorted audio via headphone jack.
Here's what I've done so far to try and solve it.
1. tried 5 different sets of headphones.
2. made sure they were properly seated in the jack.
3. cleaned out the jack for possible debris.
4. disassembled phone and replaced jack with a new part.
5. disassembled phone and cleaned the motherboard and all connections with Electronic cleaner and a toothbrush.
6. Reset phone
7. tried several different music players.
8. turned off WiFi, BT, put phone in Airplane mode.
9. altered all the sound settings I could find, surround, balance, boost, etc.
The water mark on the battery shows it got wet.
The water mark on the frame and speaker is missing.
The water mark on the motherboard is dry.
Also, I've used the iPhone for the last 5 years, so Android is new to me. BTW, except for this, I love the phone. I have thought this was a hardware problem, but before I give up I'd like to make sure this is not a software issue.
I finally resorted to the Reset, and I'm dealing with that right now. I also ordered a BT adapter so I can re-route everything through that. So I can play music in my truck.
Any advice or idea of where to go now would be welcome.
Thanks,
Kevin
Click to expand...
Click to collapse
I have same problem and i reset my phone and problem is finish thanks to tell:good:

Yeah me too. Thats what I do. So annoying

Earphone Jack Module

I'm so sorry if I posted this in the wrong section, I will remove this ASAP.
Continuing:
I got into a serious problem, I wanted to ask, I got an earphone's small golden pin stuck into the jack (which accidentally got broken), no body can take it out, I tried every possible way to get it taken out. So I asked the technician about it, he said a new Earphone Module will be placed there which has a mic and earphone jack. My phone can't play a sound or I can't call anyone because the phone thinks there is an earphone inserted. Please help me and tell me where I can get a module(online), I live in India and want to know possible solutions.
Any mod is there using which I can play the sound via speakers? Like any app or so?
Thanks in advance.

Disassemble the phone yourself and simply remove the pin!

TechnoZombie said:
Disassemble the phone yourself and simply remove the pin!
Click to expand...
Click to collapse
I'm afraid a friend of mine used a tutorial on youube where you've to use super glue, so you know what happened there

Try a wooden skewer with a dab of super glue on the end. Or anything round just slightly smaller than the opening. Yes or just disassemble the phone.
Sent from my Galaxy Nexus using Tapatalk

Headphone jack issue

Hey people, I was wondering if anyone has had the faulty headphones issue. After a few days, my headphones stopped working properly, there was a lot of static and they need to be pushed and held towards the screen to function again. This is going on with 3 pairs so it's a phone fault.Maybe all the tech savvy experts here can chime in and propose something.
Thanks!

I have the exact same issue since yesterday... I already tried to clean the headphone jack with no effect so far.
I will unscrew the device and have a closer look at the headphone jack when I find time. Probably not today.

shadowseed said:
I have the exact same issue since yesterday... I already tried to clean the headphone jack with no effect so far.
I will unscrew the device and have a closer look at the headphone jack when I find time. Probably not today.
Click to expand...
Click to collapse
I was thinking of taking it to a local repair shop around here in the weekend. Whoever finds a solution first I guess. Also I have noticed this visi0nary. de/ ?p=30 (I can't post links yet). I think it looks similar

therealtry said:
I was thinking of taking it to a local repair shop around here in the weekend. Whoever finds a solution first I guess. Also I have noticed this visi0nary. de/ ?p=30 (I can't post links yet). I think it looks similar
Click to expand...
Click to collapse
Sadly it's not the same problem visi0nary describes on his blog. The Mass contact is fine.
I had the phone open for a few minutes and it seems like all contact wrap thight around the plug. I guess the problem is a broken soldered point at the back of the circuit board.
I had no time to remove the board completly and check the back.
Maybe you can ask your repair shop guy what he did to fix it? Thanks.

shadowseed said:
Sadly it's not the same problem visi0nary describes on his blog. The Mass contact is fine.
I had the phone open for a few minutes and it seems like all contact wrap thight around the plug. I guess the problem is a broken soldered point at the back of the circuit board.
I had no time to remove the board completly and check the back.
Maybe you can ask your repair shop guy what he did to fix it? Thanks.
Click to expand...
Click to collapse
Hey shadowseed,
I took it to a couple of guys in downtown Athens and none said they wanna take a look at an Elephone. And these were techie Asian guys lol. Let me know if you find anything via pm or through here. Thanks. I'll keep looking myself otherwise I'll buy bluetooth headphones.

the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.

Put some solder on every point now. That fixed the problems for me, looked like there was no solder there.

Same on my phone >.< seems that the headphone jack has been horribly designed/built then!

The design is excellent, but there are multiple points with no solder on top, just glued or something. That can obviously not work in the long term.. The fix is very easy if you have a soldering iron, you don't need precision tools.

Hello
I have the same problem. I've bought it a few days ago (it has not one month).
What can I do? This phone is warranted?
Thanks,
Diego

shadowseed said:
the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.
Click to expand...
Click to collapse
Could you please give us a detailed tutorial on how to open up the elephone?
I've tried it today (got the same problem) and failed on removing the white case from the fingerprint scanner.

You can see here: KlickKlack

I've tried soldering the points today and the connection seems more stable for now.
No more bzzing in idle when using headphones (Teufel Aureol), but the quality still sounds like some bad compressed mp3.
Pushing the plug (display frontfacing) to the back left seems to fix the problem.
I've tried putting cardboard between the 3.5mm port and the casing of the phone but no luck.
When using in-ears (some cheap philips) there is still a semi-loud bzzing in the backgroud and since the cable goes sideways there is no way of getting a stable connction.
Did I do faulty soldering or might I've broken the port with the soldering iron?
puu(.)sh/ltJDW/ea70467ca2.JPG - Image 1 (Note: I already resolded the point that seems unstable.)
puu(.)sh/ltJNx/08d0ead27a.JPG - Image 2

shadowseed said:
the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.
Click to expand...
Click to collapse
Thanks!!!

i'm in the business too, since two days, bought a bt dongle, with eragon rom no bad sound issue, but the asycronious in videos of sound and lips movement is bad, so i have to solder...i need an iron, tomorrow i will try, i hope i will fix it. what about warranty??
thanks for the solutions

I don't care much for warranty on a china phone...

I had the problem that the right in ear speaker didn't work but the left one was okay. But after some time even the left got worse and wasn't usable anymore.
Then I opened the Elephone and soldered the parts of the audio jack (like in the picture above).
It improved the audio quality but it still works only for the left speaker. How do I get both working?

schakalakka said:
I had the problem that the right in ear speaker didn't work but the left one was okay. But after some time even the left got worse and wasn't usable anymore.
Then I opened the Elephone and soldered the parts of the audio jack (like in the picture above).
It improved the audio quality but it still works only for the left speaker. How do I get both working?
Click to expand...
Click to collapse
I'm facing the same issue, soldered all the contacts and then only left is working.
Did you solve this?

Romeo76 said:
I'm facing the same issue, soldered all the contacts and then only left is working.
Did you solve this?
Click to expand...
Click to collapse
Unfortunately it is still the same.

Well looks like im sticking to bluetooth headphones, was hoping someone would confirm the soldering would fix it.