I bought this phone used and didn't find out until later that the headphone jack plays distorted music.
Here's an example. Everything else with the phone is fine. In this video I taped the headphones to the mics on my laptop.
[edit] crap, i'm a noob and can't post my youtube vid. This is the title of it if you want to hear an example:
Samsung Galaxy Note 2. Distorted audio via headphone jack.
Here's what I've done so far to try and solve it.
1. tried 5 different sets of headphones.
2. made sure they were properly seated in the jack.
3. cleaned out the jack for possible debris.
4. disassembled phone and replaced jack with a new part.
5. disassembled phone and cleaned the motherboard and all connections with Electronic cleaner and a toothbrush.
6. Reset phone
7. tried several different music players.
8. turned off WiFi, BT, put phone in Airplane mode.
9. altered all the sound settings I could find, surround, balance, boost, etc.
The water mark on the battery shows it got wet.
The water mark on the frame and speaker is missing.
The water mark on the motherboard is dry.
Also, I've used the iPhone for the last 5 years, so Android is new to me. BTW, except for this, I love the phone. I have thought this was a hardware problem, but before I give up I'd like to make sure this is not a software issue.
I finally resorted to the Reset, and I'm dealing with that right now. I also ordered a BT adapter so I can re-route everything through that. So I can play music in my truck.
Any advice or idea of where to go now would be welcome.
Thanks,
Kevin
I think the water indicator is your best clue that it's a hardware issue. I dunno how to test to isolate the component so you can try to fix it yourself though.
Out of curiosity, did the seller dispose that it was water damaged?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
LittleRedDot said:
I think the water indicator is your best clue that it's a hardware issue. I dunno how to test to isolate the component so you can try to fix it yourself though.
Out of curiosity, did the seller dispose that it was water damaged?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
No, he did not disclose that it was water damaged. He also said that the headphones worked perfectly the last time he used it.
I find it funny that one of the screws was missing and the watermark was missing. Obviously someone had been in there and tried to fix it?
It doesn't matter, because I bought the phone and he's not going to take it back. Caveat Emptor. I didn't buy it at Best Buy, I bought it from some dude on Craigslist. I just got a $23 iKross device that will do both music and phone via a bluetooth adapter. I'm going to give up fighting it.
I thought I was going to be in the clear swapping out the headphone jack for $9. It was kind of fun taking apart the phone and checking out all the parts of it. This was kind of a forbidden activity with my iPhones, so it was interesting.
Thanks for your help, and Happy 4th of July!
-Kevin
Wow, that is quite impressive work....You deserve to have it work after you did all that.
It does sound like a hardware issue, but just out of curiosity, have you tried a different ROM?
Also if you have att, you could possibly do an insurance claim if it comes down to it.
I have the same prob. I took it to the Samsung repair center the guy quickly opened it , cleaned the audio jack... dint work, replaced the audio jack.. didnt work...
He mentioned sometimes connecting the jack to some other output devices like some amplifier or some sound system may have damaged the component/IC/Diode/resister/or whatever is responsible as the place where im am.. they have poor electrical earthing as the electricity standards are very poor and may have short circuited / excess electric current reached the phone and spoilt it
The solution >> Get a new motherboard !!! according to the Samsung engineer..if anyone has found a solution please share ! apart from changing a costly motherboard !
---------- Post added at 07:09 PM ---------- Previous post was at 06:45 PM ----------
some other things people have tried see link below
http://forums.androidcentral.com/droid-razr/135390-headphone-jack-broken.html
Men I had the same problem and tryind to find a solution I found this tread
but keep searching and I found something that at the beginning made me laugh,
then tryed and work, hit the back of the phone with your knee or yor hand
it work for me, maybe work for you too. Good luck!
C13A78 said:
Men I had the same problem and tryind to find a solution I found this tread
but keep searching and I found something that at the beginning made me laugh,
then tryed and work, hit the back of the phone with your knee or yor hand
it work for me, maybe work for you too. Good luck!
Click to expand...
Click to collapse
lol how hard hahaha did u nod it??
Sent from my Samsung Note II N7105 LTE using Tapatalk 4
tighten all the screws!!
I had the same problem, i tried everything. Wiping, different rom, viper audio drivers...
Then i read in a comment on youtube to tighten the screws (especially the one between the camera en the led). Everything works now!
here another solution I found. I know this is a year old thread but it might help other people
I tried testing the earphone jack while the back housing is removed and while trying to figure out what causing it I found out that the ribbon is losing the connection to motherboard so I added another layer to the top of the ribbon connector to keep it in place and the sound distortion never happened again.
JoggerFogger said:
I bought this phone used and didn't find out until later that the headphone jack plays distorted music.
Here's an example. Everything else with the phone is fine. In this video I taped the headphones to the mics on my laptop.
[edit] crap, i'm a noob and can't post my youtube vid. This is the title of it if you want to hear an example:
Samsung Galaxy Note 2. Distorted audio via headphone jack.
Here's what I've done so far to try and solve it.
1. tried 5 different sets of headphones.
2. made sure they were properly seated in the jack.
3. cleaned out the jack for possible debris.
4. disassembled phone and replaced jack with a new part.
5. disassembled phone and cleaned the motherboard and all connections with Electronic cleaner and a toothbrush.
6. Reset phone
7. tried several different music players.
8. turned off WiFi, BT, put phone in Airplane mode.
9. altered all the sound settings I could find, surround, balance, boost, etc.
The water mark on the battery shows it got wet.
The water mark on the frame and speaker is missing.
The water mark on the motherboard is dry.
Also, I've used the iPhone for the last 5 years, so Android is new to me. BTW, except for this, I love the phone. I have thought this was a hardware problem, but before I give up I'd like to make sure this is not a software issue.
I finally resorted to the Reset, and I'm dealing with that right now. I also ordered a BT adapter so I can re-route everything through that. So I can play music in my truck.
Any advice or idea of where to go now would be welcome.
Thanks,
Kevin
Click to expand...
Click to collapse
I have same problem and i reset my phone and problem is finish thanks to tell:good:
Yeah me too. Thats what I do. So annoying
Related
Well I have been using skullcandy earphones for the past 2-3 months.. a couple of days back I noticed that when I pit in the headset, I noticed that it was not being recognised by device... At first I thought it was a problem with my earphones so tested them with a bunch of other devices including my old galaxy ace, laptop and a blackberry (my fends)
Then I thought maybe it was a jack problem and tried using the default earphones that I got along with the device... And they seemed to be recognised perfectly...
Upon multiple tries it did recognise my skullcandy but I had to like restart my phone each time or try smtn like locking and unlocking my phone...
Again I though maybe my headset has smtn broken and dipped the pointy end in a lil bit of saltwater... I know the idea sounds stupid but since salt water is a conductor of electricity, I thought I wild find out if it was because the suppuration wasn't being passed on to the headphones... So when I did this and connected the headphones, they worked absolutely perfectly and were recognised by the device...
Also I installed toggleheadphones that I am using as a temporary solution but I cannot use beats audio mode while using the toggle
Also I am running jb and it is an relocked device which I rooted aat a point but then decided to remove root access... It has never been custom rimmed and I reflashed stock rom after removing clockworkmod..
So my question is shuld I try to reach out to HTC and ask for repair or is it a headphone issue or if it is an os problem and mainly if there is a permanent fix....
Any help is appreciated =)
Bump!! Anybody?
try to take it back to the shop. or better yet, service center
there must be a problem with the jack, cos' my HOX combined with my AKG delivers amazing music..
or maybe you haven't update the software yet?
Briztama said:
try to take it back to the shop. or better yet, service center
there must be a problem with the jack, cos' my HOX combined with my AKG delivers amazing music..
or maybe you haven't update the software yet?
Click to expand...
Click to collapse
I did upgrade the software... Anyother pair works just fine =|… So yeah... Will take it to a service center this week sometime...
I had the same issue with my Beats Tours. No problem with my 20$ headphones though. Use a flashlight to look inside your jack. Things you wanna look for us cracks dust and dirt. Also there is a spring loaded connector near the top-ish on the same side as the mic hole by the jack hole. Make sure that connector isn't over compressed and try to use tweasers to pull it back out. If you need to clean inside use methanol hydrate or isopropyl alcohol on a cotton tip.
Sent from my HTC One X using xda app-developers app
I am facing headphone jack issues of late with my Note 2. I have tried many headphones and earphones in my Note 2 and only the left audio works. If I wriggle around the audio jack and if I put the wire in a certain position, then the right audio comes and again stops even if the wire moves slightly. Its very annoying that I have to adjust the cable all the time. It is most likely a hardware problem with the jack. Should I give it in the service center or is there anything that I can do ? I am rooted and using a custom ROM. Will they repair it under warranty, if I flash back to stock ROM and reset the counter ?
Thanks
I had this problem with my mp3 player. It's very frustrating.
This picture is from a mp3 player, but it's the same in our phones. I think something is broken inside the yellow cirkle.
I have the exact same problem. Its a shame bcuz Note 2 has been the best phone Ive ever hsd.
Try cleaning out the port with a Q Tip and compressed air. No liquids if it continues then I would have services. Before sending it in have the stock firmware with kernel and recovery. And test it after that before sending it in.
Sent from my GT-N7105 using Tapatalk 4
slicingtaco said:
Try cleaning out the port with a Q Tip and compressed air. No liquids if it continues then I would have services. Before sending it in have the stock firmware with kernel and recovery. And test it after that before sending it in.
Sent from my GT-N7105 using Tapatalk 4
Click to expand...
Click to collapse
Agreed, a can of compressed air may end up costing you significantly less time and money!
Sent from my GT-N7100 using Tapatalk 2
Mine is doing this too, but only with certain cables plugged in. Those with a wider flat plug have the issue, where those with a smaller rounded plug do not. I am attempting to just get a cable for my headphones that have a smaller rounded plug, instead of getting the phone fixed, since it works with some. I think it is more an issue with not being able to push the plug entirely flush as the phone is curved, than with a defect in the contacts (though nothing would suprise me).
I've just sent my note 2 to Samsung (via Vodafone) to have the headphone socket fixed.
They refused because it was rooted It was still on stock Vodafone firmware and I forgot to unroot it lol
fz9999 said:
I've just sent my note 2 to Samsung (via Vodafone) to have the headphone socket fixed.
They refused because it was rooted It was still on stock Vodafone firmware and I forgot to unroot it lol
Click to expand...
Click to collapse
Are you in the EU? If so, they can't refuse on those grounds..
Sent from my GT-N7100 using Tapatalk 2
Note 2 Headphone jack fix for me
I too had this same issue. I have figured it out. I could not get the headphone jack to work, cleaned it and everything. I thought my phone was done. Then I was changing out my sd card I noticed a screw loose. The one right between the camera and the flash. I tightened it up and sure enough the headphone jack works now!! Not sure if this will fix all of your issues but just thought I would throw that out there.
Mine eventually went out completely, so i ordered a new one on eBay for $6 US. It literally took 5 minutes to fix.
Sent from my SPH-L900 using xda app-developers app
toofank said:
I have the exact same problem. Its a shame bcuz Note 2 has been the best phone Ive ever hsd.
Click to expand...
Click to collapse
I agree with you mate. The Note 2 is the best phone i have owned till date, and I don't want to send it to the service center just because of a small issue
slicingtaco said:
Try cleaning out the port with a Q Tip and compressed air. No liquids if it continues then I would have services. Before sending it in have the stock firmware with kernel and recovery. And test it after that before sending it in.
Sent from my GT-N7105 using Tapatalk 4
Click to expand...
Click to collapse
Thanks for the suggestion. Will try it out and if not, I have no option but to send it to the service center
djaudicy said:
I too had this same issue. I have figured it out. I could not get the headphone jack to work, cleaned it and everything. I thought my phone was done. Then I was changing out my sd card I noticed a screw loose. The one right between the camera and the flash. I tightened it up and sure enough the headphone jack works now!! Not sure if this will fix all of your issues but just thought I would throw that out there.
Click to expand...
Click to collapse
Someone else mentioned this fix and have to try it out. Have to find the right screw driver
anahataray said:
Mine eventually went out completely, so i ordered a new one on eBay for $6 US. It literally took 5 minutes to fix.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Can you kindly send me a link ?
adytum said:
Are you in the EU? If so, they can't refuse on those grounds..
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Sorry for the thread hijack and thanks for the reply
I am in the UK and Vodafone were adamant that they (or Samsung?) wouldn't fix it because it was rooted. He then agreed with me that rooting my phone would in 'no way break the headphone socket' lol, still wouldn't repair it though
Do you have a link or anything that says EU phones must be fixed if they are rooted? I'm going to send Samsung a snotty email and it would be useful.
fz9999 said:
Sorry for the thread hijack and thanks for the reply
I am in the UK and Vodafone were adamant that they (or Samsung?) wouldn't fix it because it was rooted. He then agreed with me that rooting my phone would in 'no way break the headphone socket' lol, still wouldn't repair it though
Do you have a link or anything that says EU phones must be fixed if they are rooted? I'm going to send Samsung a snotty email and it would be useful.
Click to expand...
Click to collapse
One of many authoritative sources: http://matija.suklje.name/rooting-and-flashing-your-device-does-not-void-the-warranty-in-eu
It boils down to that the repair centre has to maintain warranty as long as they cannot prove that rooting is the direct cause to whatever problem you have.
Sent from my GT-N7100 using Tapatalk 2
krishelnino said:
I agree with you mate. The Note 2 is the best phone i have owned till date, and I don't want to send it to the service center just because of a small issue
Thanks for the suggestion. Will try it out and if not, I have no option but to send it to the service center
Someone else mentioned this fix and have to try it out. Have to find the right screw driver
Can you kindly send me a link ?
Click to expand...
Click to collapse
Here you go:thumbup:
Sent from my SPH-L900 using xda app-developers app
Cheers
djaudicy said:
I too had this same issue. I have figured it out. I could not get the headphone jack to work, cleaned it and everything. I thought my phone was done. Then I was changing out my sd card I noticed a screw loose. The one right between the camera and the flash. I tightened it up and sure enough the headphone jack works now!! Not sure if this will fix all of your issues but just thought I would throw that out there.
Click to expand...
Click to collapse
Exactly this. I was going to have to unroot , until I saw this. There is also another little screw to the right of the jack when looking at the back of the phone with the cover off. Check this one too. They were both loose on mine.
LOL I had a flat bladed jeweller's screwdriver I had pocketed at home for no reason. Saw this at the office, and VOILA. Fixed. Fate.:laugh:
/edit
This also seems to have cured the hissing audio problem when using the audio while charging with a USB, which according to Samsung "is normal".
headphone jack issues.
II bought my note 2 used. The headphone jack was broken when I bought it. I've had the jack replaced twice in the past month. It keeps going out. The sound turns to static but if I move the plug, it will work a little while. Is this a note 2 defect or did I just buy a bad phone?
nastyboy2 said:
II bought my note 2 used. The headphone jack was broken when I bought it. I've had the jack replaced twice in the past month. It keeps going out. The sound turns to static but if I move the plug, it will work a little while. Is this a note 2 defect or did I just buy a bad phone?
Click to expand...
Click to collapse
I got this issue just few weeks ago. I purchased a replacement audio jack, and installed it today. Not working. Then I tightened the screws a bit, and it worked! For a good ten seconds... and the issue remains.
Does anyone know the inner workings on this device? It seems to be a connecting issue. I tried adding some pressure around the audio jack area on top of the plastic cover, but it didn't help... The phone works just fine otherwise, and I happened to notice that the original headset volume rocker and microphone works but I can't hear anything!
i have this problem. nothing works
Having an interesting/annoying time with my n7105.
Dropped it one too many times, and the headhphones audio turned into a static hissing mess!
I found that by just smaching the phone against my knee or something solid, the audio would return for about an hour.
It got worse and worse and eventually I decided to fix it. I purchased a replacement audio receiver jack and installed it, but the problem still remains, so I'm unsure where the actual issue is occurring.
I found that by tightening a screw just below the audio jack, that it fixed the problem. I have to tension it just right... Too tight and the issue returns.
I think the issue must be with the connector on the motherboard, where the ribbon cable connects. I say this because the screw I'm tensioning to fix the issue sits pretty close to this, and would be pressuring this down and around.
So I'm not sure how I'd fix this without replacing the entire motherboard.
I'll crack it open again soon and have another dig at it.
---------- Post added at 10:33 AM ---------- Previous post was at 10:01 AM ----------
I've been doing a bit more research and found that someone may have already done the work for me.
I'll attempt this and report back with the result.
Post from Android Central forums
After my earlier rant I opened my phone and have managed to fixed my knee smacking problem. The problem was a bad ground between the screen and motherboard. I have added a picture of the two metal surfaces I cleaned (circled in yellow) to get the good connection back. These are not pics of my phone because it was apart obviously but it is the same phone. My sound is 100% crystal clear I believe the problem comes with dropping the phone and the connection going bad due to lack of enough screws in the area of the connection. I also ran the screw directly into the motherboard instead of through the plastic backing in the same area I circled. Stop smacking you're phones!!
Click to expand...
Click to collapse
Well I attempted half of this. I opened the phone up again and cleaned up the connections with some 100% Isopropyl rubbing alcohol (they had a bit of gunk on them).
Started putting the phone back together and cracked my screen. Hurray!
finished putting it back together and there's no improvement.
I'll pull it apart and place the above screw directly into the motherboard as instructed and see if that helps.
Will update upon completion.
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
It's a common issue with these phones. I went through the same thing you did, ended up replacing the jack multiple times to no avail. Eventually just cashed in on my phone insurance and had them send me a new one. As far as I could find, no one was able to resolve the issue once it began happening, but it would gradually get worse.
Sorry to be the bearer of bad news, but I'd hate for you to chase your tail around as I did. Temporary fix is putting pressure from the front of the phone to the back in a pinch fashion about where the headphone jack is. Goodluck!
Try using a hair dryer on it for a few minutes (medium to no heat with a fast sweeping motion... not concentrating the air on it 100% of the time). There may be some moisture in the connection that might be messing with it (happened a few times with my portable devices and it helped all the time).
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
nidnarb said:
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
Click to expand...
Click to collapse
What is the part you are referring too? I have already replaced The headphone jack and it did not fix it.
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
nidnarb said:
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I ordered it from a US seller. And yes the headphones were the first thing I replaced. The headphone circuitry must be fried. Oh well. Thanks for the help guys.
Did you clean the area with 99% alcohol?
Sent from my SGH-I317 using Tapatalk
Hi guys this is my first post here [excuse my bad English]
So i gave my phone to a repair guy because of the device have been broken. After repair the small microphone for calling is not working. Also the main speakers is not working when i play music or videos. But it WORKS when i receive an incoming call or a notification sound.
I formatted the phone but nothing happened. If you know the solution i would really appreciate if you leave a comment.
Anybody ???
I have had the same situation b4, but it was bc I WAS using an audio mod, and it somehow is malfunctioning with the speakers, causing it not being able to play musics/videos, while the notification and alarm sounds still works.
So, having said that, were u using an audio mod? If you were, removing it could be a solution.
Zerelth said:
I have had the same situation b4, but it was bc I WAS using an audio mod, and it somehow is malfunctioning with the speakers, causing it not being able to play musics/videos, while the notification and alarm sounds still works.
So, having said that, were u using an audio mod? If you were, removing it could be a solution.
Click to expand...
Click to collapse
No man i just repaired the phone its like brand new
AhmeD98HF said:
No man i just repaired the phone its like brand new
Click to expand...
Click to collapse
Yeah well, then this situation is kinda...weird. Did you try plugging a headphone, play a song, then pull it out and press the play button? Somehow this will make the phone's speaker work. But it's just a makeshift solution, you can't just rely on it for, like ever.
Zerelth said:
Yeah well, then this situation is kinda...weird. Did you try plugging a headphone, play a song, then pull it out and press the play button? Somehow this will make the phone's speaker work. But it's just a makeshift solution, you can't just rely on it for, like ever.
Click to expand...
Click to collapse
Unfortunately it did not work
AhmeD98HF said:
Unfortunately it did not work
Click to expand...
Click to collapse
Then I have no idea what's the problem =.="
AhmeD98HF said:
Hi guys this is my first post here [excuse my bad English]
So i gave my phone to a repair guy because of the device have been broken. After repair the small microphone for calling is not working. Also the main speakers is not working when i play music or videos. But it WORKS when i receive an incoming call or a notification sound.
I formatted the phone but nothing happened. If you know the solution i would really appreciate if you leave a comment.
Click to expand...
Click to collapse
Don't worry bro. I have experience of disassembling my phone and reassembling it. I quess the problem is because that the repair guy did not fix the speaker module correctly .Everything in our phone is just press and lock system. If it is not correctly fixed / if lose contact is there.,Secondary microphone and speaker issue will arise. If you are brave enough to do it by yourself go ahead like i did it for myself. But i should warn you opening your phone might void your warranty. Use below videos to disassemble and understand where is speaker module located. You can easily identify the speaker module as , headphone jack, speaker, primary camera comes in a single plastic unit.
https://www.youtube.com/watch?v=TphuokWueAI
https://www.youtube.com/watch?v=7yADs4OsAXg
gokukaushik said:
Use below videos to disassemble and understand where is speaker module located. You can easily identify the speaker module as , headphone jack, speaker, primary camera comes in a single plastic unit.
Click to expand...
Click to collapse
The only thing I would add is to take care of replacing the double-sided sticky gasket before putting the back cover on when reassembling the phone. Without it, there is no seal around the back cover (the fit is quite loose, even with latches and all), and all the dust and dirt that is supposed to be kept out of your phone will get in. Use either a proper seal made specifically for your phone (can be ordered online), or some quality tape from 3M or similar. When I was replacing a battery in my ZL, I took an unused gasket that was left over from one of my previous repairs (Xperia Z1), and cut pieces from it to size. Worked perfectly.
gokukaushik said:
Don't worry bro. I have experience of disassembling my phone and reassembling it. I quess the problem is because that the repair guy did not fix the speaker module correctly .Everything in our phone is just press and lock system. If it is not correctly fixed / if lose contact is there.,Secondary microphone and speaker issue will arise. If you are brave enough to do it by yourself go ahead like i did it for myself. But i should warn you opening your phone might void your warranty. Use below videos to disassemble and understand where is speaker module located. You can easily identify the speaker module as , headphone jack, speaker, primary camera comes in a single plastic unit.
https://www.youtube.com/watch?v=TphuokWueAI
https://www.youtube.com/watch?v=7yADs4OsAXg
Click to expand...
Click to collapse
Thanks for the replay i will try to do it
AhmeD98HF said:
Thanks for the replay i will try to do it
Click to expand...
Click to collapse
Welcome. If you want to thank someone in XDA please use the 'Thanks' button on the right lower corner of each post instead of replying back as thanks
Hey people, I was wondering if anyone has had the faulty headphones issue. After a few days, my headphones stopped working properly, there was a lot of static and they need to be pushed and held towards the screen to function again. This is going on with 3 pairs so it's a phone fault.Maybe all the tech savvy experts here can chime in and propose something.
Thanks!
I have the exact same issue since yesterday... I already tried to clean the headphone jack with no effect so far.
I will unscrew the device and have a closer look at the headphone jack when I find time. Probably not today.
shadowseed said:
I have the exact same issue since yesterday... I already tried to clean the headphone jack with no effect so far.
I will unscrew the device and have a closer look at the headphone jack when I find time. Probably not today.
Click to expand...
Click to collapse
I was thinking of taking it to a local repair shop around here in the weekend. Whoever finds a solution first I guess. Also I have noticed this visi0nary. de/ ?p=30 (I can't post links yet). I think it looks similar
therealtry said:
I was thinking of taking it to a local repair shop around here in the weekend. Whoever finds a solution first I guess. Also I have noticed this visi0nary. de/ ?p=30 (I can't post links yet). I think it looks similar
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Click to collapse
Sadly it's not the same problem visi0nary describes on his blog. The Mass contact is fine.
I had the phone open for a few minutes and it seems like all contact wrap thight around the plug. I guess the problem is a broken soldered point at the back of the circuit board.
I had no time to remove the board completly and check the back.
Maybe you can ask your repair shop guy what he did to fix it? Thanks.
shadowseed said:
Sadly it's not the same problem visi0nary describes on his blog. The Mass contact is fine.
I had the phone open for a few minutes and it seems like all contact wrap thight around the plug. I guess the problem is a broken soldered point at the back of the circuit board.
I had no time to remove the board completly and check the back.
Maybe you can ask your repair shop guy what he did to fix it? Thanks.
Click to expand...
Click to collapse
Hey shadowseed,
I took it to a couple of guys in downtown Athens and none said they wanna take a look at an Elephone. And these were techie Asian guys lol. Let me know if you find anything via pm or through here. Thanks. I'll keep looking myself otherwise I'll buy bluetooth headphones.
the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.
Put some solder on every point now. That fixed the problems for me, looked like there was no solder there.
Same on my phone >.< seems that the headphone jack has been horribly designed/built then!
The design is excellent, but there are multiple points with no solder on top, just glued or something. That can obviously not work in the long term.. The fix is very easy if you have a soldering iron, you don't need precision tools.
Hello
I have the same problem. I've bought it a few days ago (it has not one month).
What can I do? This phone is warranted?
Thanks,
Diego
shadowseed said:
the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.
Click to expand...
Click to collapse
Could you please give us a detailed tutorial on how to open up the elephone?
I've tried it today (got the same problem) and failed on removing the white case from the fingerprint scanner.
You can see here: KlickKlack
I've tried soldering the points today and the connection seems more stable for now.
No more bzzing in idle when using headphones (Teufel Aureol), but the quality still sounds like some bad compressed mp3.
Pushing the plug (display frontfacing) to the back left seems to fix the problem.
I've tried putting cardboard between the 3.5mm port and the casing of the phone but no luck.
When using in-ears (some cheap philips) there is still a semi-loud bzzing in the backgroud and since the cable goes sideways there is no way of getting a stable connction.
Did I do faulty soldering or might I've broken the port with the soldering iron?
puu(.)sh/ltJDW/ea70467ca2.JPG - Image 1 (Note: I already resolded the point that seems unstable.)
puu(.)sh/ltJNx/08d0ead27a.JPG - Image 2
shadowseed said:
the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.
Click to expand...
Click to collapse
Thanks!!!
i'm in the business too, since two days, bought a bt dongle, with eragon rom no bad sound issue, but the asycronious in videos of sound and lips movement is bad, so i have to solder...i need an iron, tomorrow i will try, i hope i will fix it. what about warranty??
thanks for the solutions
I don't care much for warranty on a china phone...
I had the problem that the right in ear speaker didn't work but the left one was okay. But after some time even the left got worse and wasn't usable anymore.
Then I opened the Elephone and soldered the parts of the audio jack (like in the picture above).
It improved the audio quality but it still works only for the left speaker. How do I get both working?
schakalakka said:
I had the problem that the right in ear speaker didn't work but the left one was okay. But after some time even the left got worse and wasn't usable anymore.
Then I opened the Elephone and soldered the parts of the audio jack (like in the picture above).
It improved the audio quality but it still works only for the left speaker. How do I get both working?
Click to expand...
Click to collapse
I'm facing the same issue, soldered all the contacts and then only left is working.
Did you solve this?
Romeo76 said:
I'm facing the same issue, soldered all the contacts and then only left is working.
Did you solve this?
Click to expand...
Click to collapse
Unfortunately it is still the same.
Well looks like im sticking to bluetooth headphones, was hoping someone would confirm the soldering would fix it.