Note 3 Neo N7507, Connection Issues - Galaxy Note 3 Neo Q&A, Help & Troubleshooting

Samsung Note 3 Neo SM-N7507
Got this phone 2 months ago, having issues with connectivity, Using it on AT&T in the US. Trying to get it to connect to 4G lte having no luck, All the phone shows is H+ for connection at most

Factory reset
Do a factory reset! Then make sure that phone's mobile network setting is in auto!

ersink said:
Do a factory reset! Then make sure that phone's mobile network setting is in auto!
Click to expand...
Click to collapse
Yeah tried that, even matched my apn settings to my Galaxy S2 Skyrocket

Relevant Wing said:
Yeah tried that, even matched my apn settings to my Galaxy S2 Skyrocket
Click to expand...
Click to collapse
Bumperty bump bump done the exact same in the uk

Is there any solution found for network issues when i attempt to make a call its showing not registered on network.

yip, really annoyed with Samsung. bought a Note 3 NEO SM-N7507 expecting 4g capability and cant select. only get the option of WCDMA or GSM. not happy Samsung! is there anything I can do to fix this other than buying a new phone?

Related

No Data on AT&T for unlocked T-Mobile N2

Hey all, been lurking for a while and found that many of you have unlocked Note 2's running on AT&T. I bought my unlock code and all is well on the voice front, I just can't seem to get data working (not edge, not 3G, not HSPA+, nothing). I've tried the various APN's floating around, I've tried selecting CDMA ALL for the frequency band, and I've selected AT&T and "registered on the network" using the automated feature of the phone itself. Still nothing.
When the AT&T version is released, will I be able to flash the ROM and make it work as if I bought it from them?
Thanks in advance for your help.
Thats weird. I unlocked mine and got tge cingular apn automatically .
Sent from my SGH-T889 using xda app-developers app
Do you have the right sim and have you got at&t to update their system so it can work? Tell them you have a Note 1.
That's what Indie. I have data (but not LTE)
Sent from my SGH-T889 using xda app-developers app
apn's?
ekerbuddyeker said:
Do you have the right sim and have you got at&t to update their system so it can work? Tell them you have a Note 1.
That's what Indie. I have data (but not LTE)
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
what are these apn's you speek of fellas?
i am planing on unlocking my note ii and getting it on straight talk att or straight talk hybrid.
so taking sujestions, ideas, would like to get lte working but at least data
ekerbuddyeker said:
Do you have the right sim and have you got at&t to update their system so it can work? Tell them you have a Note 1.
That's what Indie. I have data (but not LTE)
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
This is the answer I needed. Thank you! I ended up going to the AT&T store today. They said that for some reason I didn't have a data plan anymore (weird because I traded my iPhone 5 for this phone! They subsidized it.) They couldn't get my IMEI to work in their system so the saleswoman used her own IMEI to get me going.
I had been to the AT&T Store once before to trade my nanosim for a microsim, but the phone wasn't unlocked at the time so I couldn't test it out. They scanned in my phone but I guess it didn't take. All is well now, I have 4G (but not LTE, but it doesn't matter because I'm moving to a non-LTE city in less than a month).
It works perfectly, I put in the APNs from the Galaxy S3 on display that the AT&T Store. Decent speeds, awesome phone. Thanks everyone!
intopieces said:
This is the answer I needed. Thank you! I ended up going to the AT&T store today. They said that for some reason I didn't have a data plan anymore (weird because I traded my iPhone 5 for this phone! They subsidized it.) They couldn't get my IMEI to work in their system so the saleswoman used her own IMEI to get me going.
I had been to the AT&T Store once before to trade my nanosim for a microsim, but the phone wasn't unlocked at the time so I couldn't test it out. They scanned in my phone but I guess it didn't take. All is well now, I have 4G (but not LTE, but it doesn't matter because I'm moving to a non-LTE city in less than a month).
It works perfectly, I put in the APNs from the Galaxy S3 on display that the AT&T Store. Decent speeds, awesome phone. Thanks everyone!
Click to expand...
Click to collapse
I wonder what speed you can get on att 4G network with TMO phone if you have tested, one of my buddy has a international version he gets 3 - 6 when did a speed test
Geet said:
I wonder what speed you can get on att 4G network with TMO phone if you have tested, one of my buddy has a international version he gets 3 - 6 when did a speed test
Click to expand...
Click to collapse
That's what I get. And honestly, 3-6Mb/s is perfectly fine for me. I'd like to get LTE for the time I'm here but it doesn't bother me that I don't. At some point one has to question that value of 100Mb internet on a 3GB data plan.
LTE is locked as of right now on the tmobile GN2
intopieces said:
Hey all, been lurking for a while and found that many of you have unlocked Note 2's running on AT&T. I bought my unlock code and all is well on the voice front, I just can't seem to get data working (not edge, not 3G, not HSPA+, nothing). I've tried the various APN's floating around, I've tried selecting CDMA ALL for the frequency band, and I've selected AT&T and "registered on the network" using the automated feature of the phone itself. Still nothing.
When the AT&T version is released, will I be able to flash the ROM and make it work as if I bought it from them?
Thanks in advance for your help.
Click to expand...
Click to collapse
I know it isn't AT&T but it took a while to get Solavei APN working on my phone. I played with the settings forever with a customer service rep before I finally got it to work. MMS & internet work great now! Can't wait for LTE to launch!
i got my tmo verion unlocked. I purchased a 50/mo at&t go prepaid, and I can see 4G in the status bar.
Hope this helps
Just started a new thread about this...http://forum.xda-developers.com/showthread.php?t=1971879...then I found this one.

Need help on Tmobile

Got my zl today excited then let down by problems with internet, so i insert sim and it picks up tmobile and auto download settings then when it start downloading google play apps it hangs. I go to chrome loop up a page get "error 502 bad request the server could not resolve your request", i have full bars and H+ but wont connect. I also notice that when i insert the sim i can just pull it out with out pressing down on it. Any help...
UPDATE: Got it working just need to tweak the APN settings, for future tmobile user the automatic download setting are not correct here is the link for Tmobile settings http://support.t-mobile.com/docs/DOC-1979
Cool. I was using tue ones from the Somy app...
Skickat från min Nexus 4
T-Mobile
I know the ZL (6506) is capable of working with T-Mobile's new LTE network, but my question concerns the IMEI number and your account with T-Mobile. On AT&T, your account has to have an IMEI number that is known and recognized by AT&T so as to enable LTE connectivity. Is this also the case with T-Mobile??
dunnsantee said:
I know the ZL (6506) is capable of working with T-Mobile's new LTE network, but my question concerns the IMEI number and your account with T-Mobile. On AT&T, your account has to have an IMEI number that is known and recognized by AT&T so as to enable LTE connectivity. Is this also the case with T-Mobile??
Click to expand...
Click to collapse
The info or where you got your info is incorrect. you DONT have to have a IMEI number that is known to AT&T to have LTE. I have changed phones prob 20 times since I got my first LTE phone and NEVER had to change it again.
You can be on the LTE data plan and everything work fine on a old dumb edge phone then put the sim card back in an LTE device and it still work fine...
LTE worked fine on a Canda Note 2 and One X
Same here. TMo does not care. I just started using my ZL teo days ago, before that was Nexus 4. Just took the SIM from the N4 and inserted in the ZL. All works!
Skickat från min Nexus 4
Hey people, I'm seriously considering picking up a Sony Xperia ZL C6502 Black. I'm aware that it doesnt support LTE on either network, but the price is insanely lowwww! My question is, does anyone know what kind of speeds I can expect to see on TMO and ATT respectively? I'm currently using an ATT Gnote 2 on ST/ATT and I have a Nexus 4 as a backup which I use on the TMO $30/"unlimited" data plan. I only point this out to indicate that I don't get LTE speeds now, which sorta makes it a "You can't miss what you never had" type of deal. I roughly get about 14-17mbs down on either device. Is there any chance I'd enjoy the same with the 6502 on either of these plans??? Any help/insight or even opinions, would be greatly appreciated.
The speeds to expect will be the same as you have now.......
Sent from my C6502 using xda premium
cheapshot789 said:
Got my zl today excited then let down by problems with internet, so i insert sim and it picks up tmobile and auto download settings then when it start downloading google play apps it hangs. I go to chrome loop up a page get "error 502 bad request the server could not resolve your request", i have full bars and H+ but wont connect. I also notice that when i insert the sim i can just pull it out with out pressing down on it. Any help...
UPDATE: Got it working just need to tweak the APN settings, for future tmobile user the automatic download setting are not correct here is the link for Tmobile settings
Click to expand...
Click to collapse
i just received my ZL C6502 today and noticed that the data connection does not work at all. i followed the APN settings on the t-mobile link you gave and still no dice (it does show full bars and H+ as you mentioned and when i switch the SIM to my old G2X its on full HSPA+ speed). i left the house and it was running ok suddenly and streamed netflix, etc. but when i went home it lost the connection again. I'm suspecting that this phone does not really work on t-mo's 1700 AWS even though the box says so and that i only got online outside the house because that area is on the 1900mhz refarm. is there any difference to t-mo's AWS 1700 and regular HSPA 1700mhz?! any insight or help is appreciated!!
I have a 6506 on TMo so I am limited in help. However, someone in my office has a 6502 on TMo and it is working fine. He had trouble until he manually set it. Same case as mine.
Perhaps you have a defective unit? Try removing and reinserting the SIM card. Perhaps a factory reset.
I had mine for almost a month and has been flawless in LTE when in DC and HSPA in Dallas.
Sendt fra min ZL 6506
The 6502 is the same as 6506 but without lte it should work I don't have 1900 coverage and I'm always on hspa and there's no lte were I'm at either. U need to make sure the apn is set exactly there should not be any values under proxy and port also under apn type have it blank that was the issue with mine those three things had values and was messing up internet. Also there's three different apn you have use. 1. Fast.tmobile.com (Lte), 2. Epc.tmobile.com, 3. Internet2.voicestream.com. Give it a try.
Sent from my C6506 using xda app-developers app
thanks for the help guys. ive gathered all that info earlier and did try the three APNs different combinations / proxy - no proxy, etc to no avail. i'm leaning on faulty hardware or messed up radio. i'll just sleep over it but so far its been disappointing :crying: great phone though...
As a quick update I did literally sleep over it and I'm happily up and running with hspa.. I literally left the phone alone overnight lol. Rooted the fone and all I need is to figure out how to get to recovery to put CWM since pressing vol up at boot is not working and flashboot isnt going either (that's for another post). Moody bastard this ZL is.. Anyway Thanks again!
Sent from my C6502 using xda premium
I have a 6506 on TMo without any issues. I live in LA without TMo LTE, but speeds have been as high as 18Mbps in West LA. I only have the issues of bad coverage at my house, but that's just TMo and not the phone.
hyelton said:
The info or where you got your info is incorrect. you DONT have to have a IMEI number that is known to AT&T to have LTE. I have changed phones prob 20 times since I got my first LTE phone and NEVER had to change it again.
You can be on the LTE data plan and everything work fine on a old dumb edge phone then put the sim card back in an LTE device and it still work fine...
LTE worked fine on a Canda Note 2 and One X
Click to expand...
Click to collapse
That's the thing you had an LTE phone AT&T had in their system when your account was provisioned for LTE so you never had a problem after that. For those people that have the ZL as their first LTE phone on AT&T they will have to first get the account setup for LTE using a phone AT&T recognizes on their network.
So basically put the SIM in an AT&T LTE phone, have AT&T provision it for LTE then once that's done you can put it in any other LTE phone and it will work fine
Sent from my Sony Xperia™ Z

No lte on my galaxy s4

I have a completely stock galaxy s4. I never get LTE though. My girlfriends s4 gets it just fine and in the same exact location I still only have hsps+. What's the deal? I have the settings configured correctly and everything. There's zones where my phone just drops all data, before it reconnects. My first s4 had this problem, so I got it replaced at T-Mobile, and it still has the same problem. Customer service says everything on their end is working fine. I even had them boot my phone off the network and Put my phone back on and still. What's going on? Faulty LTE radio?
Could be a faulty micro sim card as well.
Galaxy S4 running DarthStalker Rom v.3
acesofbelkan said:
I have a completely stock galaxy s4. I never get LTE though. My girlfriends s4 gets it just fine and in the same exact location I still only have hsps+. What's the deal? I have the settings configured correctly and everything. There's zones where my phone just drops all data, before it reconnects. My first s4 had this problem, so I got it replaced at T-Mobile, and it still has the same problem. Customer service says everything on their end is working fine. I even had them boot my phone off the network and Put my phone back on and still. What's going on? Faulty LTE radio?
Click to expand...
Click to collapse
Do you get lte using wifi?
Utorrent76 said:
Could be a faulty micro sim card as well.
Galaxy S4 running DarthStalker Rom v.3
Click to expand...
Click to collapse
I had the sim card swapped out for a new one as well at T-Mobile and it didn't fix anything. I'll try using my gfs sim later tonight.
richardlibeau said:
Do you get lte using wifi?
Click to expand...
Click to collapse
Nope, says hspa: 11. I turned the call over WiFi feature and still the same.
Are you on the correct apn? The fast.tmobile.com apn?
Sent from Flip's Galaxy S4
elflip88 said:
Are you on the correct apn? The fast.tmobile.com apn?
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
That's right. Although, when I try to edit the APN everything is greyed out. It doesn't let me edit anything. Probably a safety feature so people don't ruin the stock APN. But yes, its the correct apn
elflip88 said:
Are you on the correct apn? The fast.tmobile.com apn?
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Not to hijack the OP's thread...but should users be modifying the APN or is that pushed from tmo automatically? I'm sitting on epc.tmobile.com, and getting LTE (LTE:14, guessing 13/14 is the band?) Is it worth manually modifying the APN?
Toleraen said:
Not to hijack the OP's thread...but should users be modifying the APN or is that pushed from tmo automatically? I'm sitting on epc.tmobile.com, and getting LTE (LTE:14, guessing 13/14 is the band?) Is it worth manually modifying the APN?
Click to expand...
Click to collapse
I tried both. For some reason, I get faster speeds with epc then fast.
Sent from my SGH-M919 using xda app-developers app
Toleraen said:
Not to hijack the OP's thread...but should users be modifying the APN or is that pushed from tmo automatically? I'm sitting on epc.tmobile.com, and getting LTE (LTE:14, guessing 13/14 is the band?) Is it worth manually modifying the APN?
Click to expand...
Click to collapse
The band is 4/2100mHz I believe. Or 1700mHz. Fotlr the same reason that hspap:15 and hspa:11 I have n9 idea why lte:14
Sent from my SGH-M919 using xda premium
So I tried my gfs sim and LTE worked. So its not the phone. Called tmobile tech and they said everything was good on their end. I got my sim card replaced again. A ttmoile worker said it could just be my line. That shell have to close my line and start a new one. For feee of course

Lte on m919v 4.4.2

OK i have tried to find the answer to this question i have a S4 M919V ( Videotron/Wind) on 4.4.2 (M919VVLUFNB5) And I'm currently with virgin mobile (Bell) i have evething set up to receive LTE on the phone. the sim card is LTE ready but i have no way of getting the phone to receive it.
I've tried to go into setting ( phone dial *#2263#) of that but nothing worked.
I don't mind rooting my phone but would love to get LTE without having to sell my phone and buying another one
humonculi said:
OK i have tried to find the answer to this question i have a S4 M919V ( Videotron/Wind) on 4.4.2 (M919VVLUFNB5) And I'm currently with virgin mobile (Bell) i have evething set up to receive LTE on the phone. the sim card is LTE ready but i have no way of getting the phone to receive it.
I've tried to go into setting ( phone dial *#2263#) of that but nothing worked.
I don't mind rooting my phone but would love to get LTE without having to sell my phone and buying another one
Click to expand...
Click to collapse
have you tried the settings here?
Settings/More networks/mobile networks
Your Network mode should show LTE,WCDMA (auto connect)
if not, tap on the network mode and select the LTE/WCDMA (auto connect) option and back all the way out.
Turn on airplane mode for about 30 seconds and then turn it back off and see what your results are.
You need to be SURE that LTE reception is possible where you are trying this. After all, no matter how good your hearing is, you won't hear me talking if you're out of earshot, right? LOL
Good luck!
Yeah I've tried it and for some reason I don't have this option but your right about checking if the lte is available before doing anything
humonculi said:
Yeah I've tried it and for some reason I don't have this option but your right about checking if the lte is available before doing anything
Click to expand...
Click to collapse
Do you have any S5 apps installed?
If using a build prop mod you can lose your LTE settings in "networks".
Pp.
sent from my bluetooth controlled toaster that also takes pictures.
I have an unrooted galaxy s4 running on stock 4.4.2
humonculi said:
I have an unrooted galaxy s4 running on stock 4.4.2
Click to expand...
Click to collapse
Thats strange, this issue has been encountered with rooted phones running stock/custom roms while running some mods.
You may have to do a factory reset, or stop by a TMOBILE store and let them check it out.
Pp.
sent from my bluetooth controlled toaster that also takes pictures.
humonculi said:
OK i have tried to find the answer to this question i have a S4 M919V ( Videotron/Wind) on 4.4.2 (M919VVLUFNB5) And I'm currently with virgin mobile (Bell) i have evething set up to receive LTE on the phone. the sim card is LTE ready but i have no way of getting the phone to receive it.
I've tried to go into setting ( phone dial *#2263#) of that but nothing worked.
I don't mind rooting my phone but would love to get LTE without having to sell my phone and buying another one
Click to expand...
Click to collapse
Does that phone even support LTE?
PanchoPlanet said:
Thats strange, this issue has been encountered with rooted phones running stock/custom roms while running some mods.
You may have to do a factory reset, or stop by a TMOBILE store and let them check it out.
Pp.
sent from my bluetooth controlled toaster that also takes pictures.
Click to expand...
Click to collapse
They don't have T-Mobile, and its not a T-Mobile device
Sent from my SGH-M919 using Tapatalk
On 4.2, my friend, with the exact same phone was able to force lte. But cutting any phone line
humonculi said:
On 4.2, my friend, with the exact same phone was able to force lte. But cutting any phone line
Click to expand...
Click to collapse
Were they on the same network as you?
Sent from my SGH-M919 using Tapatalk
I don't know to be honest.
I got a legit lte sim car from virgin mobile because they offer lte and i've read that the t-mobile phone (m919) supports bell 's LTE frequencies
humonculi said:
I don't know to be honest.
I got a legit lte sim car from virgin mobile because the offer lte
Click to expand...
Click to collapse
Could be that it doesn't support LTE from your carrier.. I think it may be capable to support LTE but its disabled on that model.. I've seen people flash M919 modems and gotten LTE to work. Just make sure you do some research, and more research if you device to do this
Sent from my SGH-M919 using Tapatalk
I've been rooting my phone as if it was a normal t-mobile m919 but I tried searching for into to see it there was a way to simply make my V (m919V) disappear and solve all my problems but nothing yet I know you can but as far as warranty, brick and risks go I have not found much information regarding this issue and that why I started this post
I wanted to say thank you to everyone for your help and suggestions
OK I've done some research and it seem that the m919v has the lte hardware to run the frequency 700
( http://www.morecellphone.com/compar...vs-samsung-galaxy-s4-lte-gt-i9505-64gb/340724)
And that virgin mobile (bell's network)
(bell is one of the biggest telecommunications companies in canada)
has this frequency on their network
(http://en.m.wikipedia.org/wiki/List_of_LTE_networks)
The only thing is that the lte frequency off 700 was lunched in Ontario last month and I'm in Montreal
But the fact that t-mobile only has 1700 and that virgin uses this here means that the phone isn't the problem and with this information, i've concluded that it a software issue
serio22 said:
Were they on the same network as you?
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
So the question would be is There a way I can flash radio (baseband) without having everything getting messed up
And will i lose my data.
ive done a nandroid backup just in case. The phone is also rooted used T-Mobile files

Verizon Note 8 on Cricket - Has anyone done this?

I bought a Verizon Note 8 which are factory unlocked and simply put my cricket sim inside and changed the APN settings to what the Cricket website recommends. However I'm have issues getting LTE Service and voice quality in general.
Has anyone every encountered this with the new galaxy devices on cricket? Should I look to flash the unlocked or ATT firmware to fix this?
Thanks in advance!
furrry said:
I bought a Verizon Note 8 which are factory unlocked and simply put my cricket sim inside and changed the APN settings to what the Cricket website recommends. However I'm have issues getting LTE Service and voice quality in general.
Has anyone every encountered this with the new galaxy devices on cricket? Should I look to flash the unlocked or ATT firmware to fix this?
Thanks in advance!
Click to expand...
Click to collapse
I would try the unlocked firmware and do a factory reset.
Sent from my SM-N950U1 using Tapatalk
It works amazingly better service than Verizon but Verizon's support is on point I give them that
Ryan.Feezel said:
It works amazingly better service than Verizon but Verizon's support is on point I give them that
Click to expand...
Click to collapse
Oh really? Can you share your settings on the phone and APN? Thx
furrry said:
Oh really? Can you share your settings on the phone and APN? Thx
Click to expand...
Click to collapse
Ya it runs off cricket itself but if u keep it on global or lte/cdma it runs on att network but literally 4g everywhere and amazing data deals
The first set is cticket
Ryan.Feezel said:
Ya it runs off cricket itself but if u keep it on global or lte/cdma it runs on att network but literally 4g everywhere and amazing data deals
The first set is cticket
Click to expand...
Click to collapse
Ok thanks, it may just be my current location but I cant seem to get higher than H+ data
Yep i just use the hidden settings app to get 49
thecarp1975 said:
I would try the unlocked firmware and do a factory reset.
Sent from my SM-N950U1 using Tapatalk
Click to expand...
Click to collapse
I just bought a Verizon Note 8 off craigslist. Works fine w/ my Cricket service. Didn't have to fiddle w/ APN settings either. I got LTE. I don't like the stock Verizon ROM however, I'm gonna put either the SM-N950U1 stock rom or a custom ROM.
furrry said:
I bought a Verizon Note 8 which are factory unlocked and simply put my cricket sim inside and changed the APN settings to what the Cricket website recommends. However I'm have issues getting LTE Service and voice quality in general.
Has anyone every encountered this with the new galaxy devices on cricket? Should I look to flash the unlocked or ATT firmware to fix this?
Thanks in advance!
Click to expand...
Click to collapse
Will a Verizon Note 8 work if you put a SIM card from cricket in?
I used a Verizon s8 plus on at&t for months. Flashed the unlocked firmware and had zero problems
I realize this is an old thread, but I also have a VZW Note8 being used on the Cricket network. I flashed the U1 firmware, which workds great, but calls are handled over H+, data over LTE. Cricket/AT&T is sunsetting their 3G network beginning 2020, so this will cause issues with my calls. Does anyone know, is there a firmware I can flash to enable VoLTE over the Cricket network?
Verizon Note 8 running on Cricket
Cricket wireless ran smoothly and fast, but I don't like Verizon bloatware. Flashed it with a SM-N950U1 bloatware free and reinstalled Cricket sim card and no problems, but one a cracked screen that still works.:good:
Yup it works
only problem is update to pie made free wifi tethering go away. Haven't figured out how to get it back yet. My LTE and voice work fine, also my APN settings happened automatically. Maybe delete the APN you created and let it do what it does. I'm so not an expert, but mine works fine.
furrry said:
I bought a Verizon Note 8 which are factory unlocked and simply put my cricket sim inside and changed the APN settings to what the Cricket website recommends. However I'm have issues getting LTE Service and voice quality in general.
Has anyone every encountered this with the new galaxy devices on cricket? Should I look to flash the unlocked or ATT firmware to fix this?
Thanks in advance!
Click to expand...
Click to collapse
aaarggghhhateusernames said:
only problem is update to pie made free wifi tethering go away. Haven't figured out how to get it back yet. My LTE and voice work fine, also my APN settings happened automatically. Maybe delete the APN you created and let it do what it does. I'm so not an expert, but mine works fine.
Click to expand...
Click to collapse
I had Verizon Nougat on my Note8 originally... Using it on Cricket. I switched it to the unlocked carrier Oreo ROM several months ago. Wifi tethering worked. I upgraded to Pie last night using Smart Switch on my PC. It upgraded my Note8 to the unlocked carrier Pie ROM. Wifi tethering still working for me.
Sent from my Motorola DynaTAC 8000X using Tapatalk

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