No lte on my galaxy s4 - T-Mobile Samsung Galaxy S 4

I have a completely stock galaxy s4. I never get LTE though. My girlfriends s4 gets it just fine and in the same exact location I still only have hsps+. What's the deal? I have the settings configured correctly and everything. There's zones where my phone just drops all data, before it reconnects. My first s4 had this problem, so I got it replaced at T-Mobile, and it still has the same problem. Customer service says everything on their end is working fine. I even had them boot my phone off the network and Put my phone back on and still. What's going on? Faulty LTE radio?

Could be a faulty micro sim card as well.
Galaxy S4 running DarthStalker Rom v.3

acesofbelkan said:
I have a completely stock galaxy s4. I never get LTE though. My girlfriends s4 gets it just fine and in the same exact location I still only have hsps+. What's the deal? I have the settings configured correctly and everything. There's zones where my phone just drops all data, before it reconnects. My first s4 had this problem, so I got it replaced at T-Mobile, and it still has the same problem. Customer service says everything on their end is working fine. I even had them boot my phone off the network and Put my phone back on and still. What's going on? Faulty LTE radio?
Click to expand...
Click to collapse
Do you get lte using wifi?

Utorrent76 said:
Could be a faulty micro sim card as well.
Galaxy S4 running DarthStalker Rom v.3
Click to expand...
Click to collapse
I had the sim card swapped out for a new one as well at T-Mobile and it didn't fix anything. I'll try using my gfs sim later tonight.

richardlibeau said:
Do you get lte using wifi?
Click to expand...
Click to collapse
Nope, says hspa: 11. I turned the call over WiFi feature and still the same.

Are you on the correct apn? The fast.tmobile.com apn?
Sent from Flip's Galaxy S4

elflip88 said:
Are you on the correct apn? The fast.tmobile.com apn?
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
That's right. Although, when I try to edit the APN everything is greyed out. It doesn't let me edit anything. Probably a safety feature so people don't ruin the stock APN. But yes, its the correct apn

elflip88 said:
Are you on the correct apn? The fast.tmobile.com apn?
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Not to hijack the OP's thread...but should users be modifying the APN or is that pushed from tmo automatically? I'm sitting on epc.tmobile.com, and getting LTE (LTE:14, guessing 13/14 is the band?) Is it worth manually modifying the APN?

Toleraen said:
Not to hijack the OP's thread...but should users be modifying the APN or is that pushed from tmo automatically? I'm sitting on epc.tmobile.com, and getting LTE (LTE:14, guessing 13/14 is the band?) Is it worth manually modifying the APN?
Click to expand...
Click to collapse
I tried both. For some reason, I get faster speeds with epc then fast.
Sent from my SGH-M919 using xda app-developers app

Toleraen said:
Not to hijack the OP's thread...but should users be modifying the APN or is that pushed from tmo automatically? I'm sitting on epc.tmobile.com, and getting LTE (LTE:14, guessing 13/14 is the band?) Is it worth manually modifying the APN?
Click to expand...
Click to collapse
The band is 4/2100mHz I believe. Or 1700mHz. Fotlr the same reason that hspap:15 and hspa:11 I have n9 idea why lte:14
Sent from my SGH-M919 using xda premium

So I tried my gfs sim and LTE worked. So its not the phone. Called tmobile tech and they said everything was good on their end. I got my sim card replaced again. A ttmoile worker said it could just be my line. That shell have to close my line and start a new one. For feee of course

Related

No Data on AT&T for unlocked T-Mobile N2

Hey all, been lurking for a while and found that many of you have unlocked Note 2's running on AT&T. I bought my unlock code and all is well on the voice front, I just can't seem to get data working (not edge, not 3G, not HSPA+, nothing). I've tried the various APN's floating around, I've tried selecting CDMA ALL for the frequency band, and I've selected AT&T and "registered on the network" using the automated feature of the phone itself. Still nothing.
When the AT&T version is released, will I be able to flash the ROM and make it work as if I bought it from them?
Thanks in advance for your help.
Thats weird. I unlocked mine and got tge cingular apn automatically .
Sent from my SGH-T889 using xda app-developers app
Do you have the right sim and have you got at&t to update their system so it can work? Tell them you have a Note 1.
That's what Indie. I have data (but not LTE)
Sent from my SGH-T889 using xda app-developers app
apn's?
ekerbuddyeker said:
Do you have the right sim and have you got at&t to update their system so it can work? Tell them you have a Note 1.
That's what Indie. I have data (but not LTE)
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
what are these apn's you speek of fellas?
i am planing on unlocking my note ii and getting it on straight talk att or straight talk hybrid.
so taking sujestions, ideas, would like to get lte working but at least data
ekerbuddyeker said:
Do you have the right sim and have you got at&t to update their system so it can work? Tell them you have a Note 1.
That's what Indie. I have data (but not LTE)
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
This is the answer I needed. Thank you! I ended up going to the AT&T store today. They said that for some reason I didn't have a data plan anymore (weird because I traded my iPhone 5 for this phone! They subsidized it.) They couldn't get my IMEI to work in their system so the saleswoman used her own IMEI to get me going.
I had been to the AT&T Store once before to trade my nanosim for a microsim, but the phone wasn't unlocked at the time so I couldn't test it out. They scanned in my phone but I guess it didn't take. All is well now, I have 4G (but not LTE, but it doesn't matter because I'm moving to a non-LTE city in less than a month).
It works perfectly, I put in the APNs from the Galaxy S3 on display that the AT&T Store. Decent speeds, awesome phone. Thanks everyone!
intopieces said:
This is the answer I needed. Thank you! I ended up going to the AT&T store today. They said that for some reason I didn't have a data plan anymore (weird because I traded my iPhone 5 for this phone! They subsidized it.) They couldn't get my IMEI to work in their system so the saleswoman used her own IMEI to get me going.
I had been to the AT&T Store once before to trade my nanosim for a microsim, but the phone wasn't unlocked at the time so I couldn't test it out. They scanned in my phone but I guess it didn't take. All is well now, I have 4G (but not LTE, but it doesn't matter because I'm moving to a non-LTE city in less than a month).
It works perfectly, I put in the APNs from the Galaxy S3 on display that the AT&T Store. Decent speeds, awesome phone. Thanks everyone!
Click to expand...
Click to collapse
I wonder what speed you can get on att 4G network with TMO phone if you have tested, one of my buddy has a international version he gets 3 - 6 when did a speed test
Geet said:
I wonder what speed you can get on att 4G network with TMO phone if you have tested, one of my buddy has a international version he gets 3 - 6 when did a speed test
Click to expand...
Click to collapse
That's what I get. And honestly, 3-6Mb/s is perfectly fine for me. I'd like to get LTE for the time I'm here but it doesn't bother me that I don't. At some point one has to question that value of 100Mb internet on a 3GB data plan.
LTE is locked as of right now on the tmobile GN2
intopieces said:
Hey all, been lurking for a while and found that many of you have unlocked Note 2's running on AT&T. I bought my unlock code and all is well on the voice front, I just can't seem to get data working (not edge, not 3G, not HSPA+, nothing). I've tried the various APN's floating around, I've tried selecting CDMA ALL for the frequency band, and I've selected AT&T and "registered on the network" using the automated feature of the phone itself. Still nothing.
When the AT&T version is released, will I be able to flash the ROM and make it work as if I bought it from them?
Thanks in advance for your help.
Click to expand...
Click to collapse
I know it isn't AT&T but it took a while to get Solavei APN working on my phone. I played with the settings forever with a customer service rep before I finally got it to work. MMS & internet work great now! Can't wait for LTE to launch!
i got my tmo verion unlocked. I purchased a 50/mo at&t go prepaid, and I can see 4G in the status bar.
Hope this helps
Just started a new thread about this...http://forum.xda-developers.com/showthread.php?t=1971879...then I found this one.

Bell i317 LTE APN help?

I just recently bought a locked Rogers Galaxy Note II i317M and unlocked it using cellunlocker(dot)net; however, I am not getting a LTE signal on Bell for some reason — it's always just "4G".
I talked to a rep and he said that it should work since im in a LTE covered area. He also said that he can't help me further since I didn't buy the phone from Bell .
Anyone know what's happening here? Did the unlocking mess it up? Is that even possible?
I'd really appreciate any help. Thanks.
saffant said:
I just recently bought a locked Rogers Galaxy Note II i317M and unlocked it using cellunlocker(dot)net; however, I am not getting a LTE signal on Bell for some reason — it's always just "4G".
I talked to a rep and he said that it should work since im in a LTE covered area. He also said that he can't help me further since I didn't buy the phone from Bell .
Anyone know what's happening here? Did the unlocking mess it up? Is that even possible?
I'd really appreciate any help. Thanks.
Click to expand...
Click to collapse
What are your APN settings?
Bell does not have a different apn for lte and hspa. After flashing some at&t roms, I am not getting lte at all. But the stock room is okay .
I'm on Rogers and couldn't get on LTE. It turned out to be my old SIM. Rogers replaced it and voila, LTE. Not sure if Bell has a similar issue with older SIMs or not, but maybe it's worth a try.
i flashed the Rogers modem. Works now.
Yeah check your apn settings and post them here
Sent from my SGH-I317M using xda premium
lbloo said:
I'm on Rogers and couldn't get on LTE. It turned out to be my old SIM. Rogers replaced it and voila, LTE. Not sure if Bell has a similar issue with older SIMs or not, but maybe it's worth a try.
Click to expand...
Click to collapse
Ya. Its the same with Bell. You need to get an LTE sim card otherwise you'll be stuck with H+
Sent from my SGH-I317M using xda premium
I have a corporate unlimited data plan from a while ago I get hspda+ all the time but never got lte. Im just curious do you need like a specific lte plan or you just receive lte in the coverage area?
Sent from my SGH-I317M using xda premium
iniquity0411 said:
I have a corporate unlimited data plan from a while ago I get hspda+ all the time but never got lte. Im just curious do you need like a specific lte plan or you just receive lte in the coverage area?
Sent from my SGH-I317M using xda premium
Click to expand...
Click to collapse
You don't need an LTE plan on Bell.
Sent from my SGH-I317M using xda premium
Sometimes changing the apn to proxy.bell.ca instead of pda.bell.ca would fix the issue. . Although tried both ways on my SGN2 - both worked out well..
Sent from my SGH-I317M using xda app-developers app
Just called they said I need a compatable data plan and mine currently isnt able to get lte.
How do you change the apn? I found it but its all greyed out
Sent from my SGH-I317M using xda premium
Iniquity0411: all the older UMB, UNPDA and any other unlimited data plans are not eligible for LTE. If you want all the nitty gritty details, you should be able to find relevant posts on HowardForums.
lte not working for me
hi guys i recently flashed miui for my note 2 and noticed im only getting 3g, my APN settings look the same and ive also played around with them but always end up with either no internet or only 3g. any suggestions?
As a canadian multi-carrier cell phone salesman you do need a data plan, sim, and phone all to be lte enabled for lte service. If you are on a plan roughly two years or older you most likely did not get upgraded to lte data. This sounds like your issue here, and you would have to go talk to your corporate to have the plan changed over. I'm not sure if its a personal under a corporate (this case changing should be easy) or a giant bucket plan, in which case good luck.
Rogers is the only canadian carrier to have an lte APN.
and lastly your bell micro sim should clearly be labeled LTE, and for others FYI Telus sim cards should be V31, and rogers I believe its B010 if memory serves me right.
On the note 2 lte is already a default setting if already enabled.
well i guess then miui for the note 2 is not an lte rom because ive checked and rechecked my apn settings, and i have all the above that u mentioned, the stock rom (4.1.1) had lte but when i flashed miui all im getting is 3g.
apn settings all blank i317m
I did something in odin.
I am on 4.3 official firmware but I have no mobile data. I checked my apn settings and virtually all settings are blank. Not set.
Help please
Thanks

Anyone using this phone on ATT

I understand that this phone has the same hardware and supports the ATT LTE bands. I am done with locked bootloaders, I need confirmation someone is using this phone on ATT Network w LTE successfully without any hacks..
Any other feedback will be great (call quality, radio performance on ATT network)
Seriously pondering getting the T-MO version. I am hoping I can get one off contract.
TIA
I am currently using the phone on at&t. LTE works. Just make sure you set your APN right. I just disabled WiFi calling because it is not supported.
Sent from my SGH-M919 using xda app-developers app
Yes I am. I had to add the apn and then choose lte in the network section. Works great though.
Sent from my HTC One using Tapatalk 2
Same here. Rooted, unlocked and running very smoothly, no lag at all.
Just need to get a case for it.
Sent from my SGH-M919 using Tapatalk 2
what is the apn setting bc im looking to switch to t mobile with the s3 att
I am NOT able to get this to work at all on mine. I am unlocked, rooted and I am using a red pocket sim that uses AT&T towers.
Any suggestions?
Did you get an unlock code from tmo, a 3rd party, or some sort of debug method a la s3 and note 2?
muqali said:
Did you get an unlock code from tmo, a 3rd party, or some sort of debug method a la s3 and note 2?
Click to expand...
Click to collapse
I'm considering buying the TMO variant to use on AT&T as well and I have a few questions related to this topic:
Would service reception be restricted to just LTE or can the T-Mobile S4 still receive AT&T's E, 3G, etc as well when used on AT&T's network?
Also, and I'm sure this is dependent on the answer to my first question, would the T-Mobile S4 work with the AT&T 3G Microcell?
Whos Lte is faster tmobiles or att.
Sent from my SGH-M919 using xda app-developers app
rp56 said:
Whos Lte is faster tmobiles or att.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
hard to answer; it really depends on the area, but for the most part im pretty confident in saying t-mobiles LTE is faster.
see attached photo
I've been using the T-Mobile version on AT&T for a few days. I unlocked using the debug menu instructions in this forum, setup the AT&T LTE APN and set the preferred network to LTE. It works fine on LTE, hspa, etc.
Speed test results were 53Mb down, 19Mb up, 66ms ping in Raleigh, NC.
I gave away my microcell with my POS iPhone because the Samsung phones performed OK without it. So, I can't answer whether the T-Mobile version will work correctly with a microcell.
Sent from my SGH-M919 using Tapatalk 2
Help please...
Hi all,
I have a Galaxy S4 I9500, I keep my brightness at full all the time. When I finish playing games even "subway surfer" for 10 minutes, and exit to the desktop, I find that brightness is lowered alittle bit & increase gradually to the previous state which is full brightness (from 5 to 10 seconds). Could this be a result of that when playing games, the device uses the 1.6 quad core CPU and upon exit it takes alittle time (those 5 to 10 seconds) to shift to the 1.2 quad core CPU?
Really need your help.
Thanks alot.
So it seems this is the perfect phone to use on AT&T due to all that bootloader problems and crap on the AT&T version.
So folks still running fine without issues with this device on AT&T's network? I know LTE bands over lap so those are fine and the specs for the other frequencies all line up too but any problems with any data or voice stuff at this point after more time has passed? Including text and media messaging?
Screwbal said:
So folks still running fine without issues with this device on AT&T's network? I know LTE bands over lap so those are fine and the specs for the other frequencies all line up too but any problems with any data or voice stuff at this point after more time has passed? Including text and media messaging?
Click to expand...
Click to collapse
I had left an area with LTE coverage before I was able to network unlock, so I can't comment as to how LTE is working... but I've had no problems using it on Edge or 3G, texting/mms, etc. It even works flawlessly on my Microcell with no modifications other than the network unlock.
mohan_kr said:
I understand that this phone has the same hardware and supports the ATT LTE bands. I am done with locked bootloaders, I need confirmation someone is using this phone on ATT Network w LTE successfully without any hacks..
Any other feedback will be great (call quality, radio performance on ATT network)
Seriously pondering getting the T-MO version. I am hoping I can get one off contract.
TIA
Click to expand...
Click to collapse
Mohan,
Which phone are you getting? The T-mobile version or the Google S4? I read online that the Google version of S4 is the same as the T-mobile version. I'm a T-mobile customer but I want to follow you using the Embryo rom on your new phone selection and hopefully get wifi-calling feature. I'm currently using the Embryo rom on my T989. Thanks.
adding an APN ... issues
lemme ask what will undoubtedly be a noob question. i've unlocked my T-Mo S4. confirmed. i popped in my AT&T iPhone 5's SIM card and boot up. i see that i have a signal, am able to make and receive phone calls. but no data. when i look at the APN, i'm seeing Cingular APN. what gives? i thought the phone would auto-detect and attach to the correct APN and i'd be good-to-go. thoughts? do i need to manually add the APN? I have all of the info necessary. when i try to add the APN, i am able to get to the proper menu, add all of the info. however, when i try to "save" the info, it never shows up as an APN for me to select. so whatever info i've just entered was never saved.
help!

Lte on m919v 4.4.2

OK i have tried to find the answer to this question i have a S4 M919V ( Videotron/Wind) on 4.4.2 (M919VVLUFNB5) And I'm currently with virgin mobile (Bell) i have evething set up to receive LTE on the phone. the sim card is LTE ready but i have no way of getting the phone to receive it.
I've tried to go into setting ( phone dial *#2263#) of that but nothing worked.
I don't mind rooting my phone but would love to get LTE without having to sell my phone and buying another one
humonculi said:
OK i have tried to find the answer to this question i have a S4 M919V ( Videotron/Wind) on 4.4.2 (M919VVLUFNB5) And I'm currently with virgin mobile (Bell) i have evething set up to receive LTE on the phone. the sim card is LTE ready but i have no way of getting the phone to receive it.
I've tried to go into setting ( phone dial *#2263#) of that but nothing worked.
I don't mind rooting my phone but would love to get LTE without having to sell my phone and buying another one
Click to expand...
Click to collapse
have you tried the settings here?
Settings/More networks/mobile networks
Your Network mode should show LTE,WCDMA (auto connect)
if not, tap on the network mode and select the LTE/WCDMA (auto connect) option and back all the way out.
Turn on airplane mode for about 30 seconds and then turn it back off and see what your results are.
You need to be SURE that LTE reception is possible where you are trying this. After all, no matter how good your hearing is, you won't hear me talking if you're out of earshot, right? LOL
Good luck!
Yeah I've tried it and for some reason I don't have this option but your right about checking if the lte is available before doing anything
humonculi said:
Yeah I've tried it and for some reason I don't have this option but your right about checking if the lte is available before doing anything
Click to expand...
Click to collapse
Do you have any S5 apps installed?
If using a build prop mod you can lose your LTE settings in "networks".
Pp.
sent from my bluetooth controlled toaster that also takes pictures.
I have an unrooted galaxy s4 running on stock 4.4.2
humonculi said:
I have an unrooted galaxy s4 running on stock 4.4.2
Click to expand...
Click to collapse
Thats strange, this issue has been encountered with rooted phones running stock/custom roms while running some mods.
You may have to do a factory reset, or stop by a TMOBILE store and let them check it out.
Pp.
sent from my bluetooth controlled toaster that also takes pictures.
humonculi said:
OK i have tried to find the answer to this question i have a S4 M919V ( Videotron/Wind) on 4.4.2 (M919VVLUFNB5) And I'm currently with virgin mobile (Bell) i have evething set up to receive LTE on the phone. the sim card is LTE ready but i have no way of getting the phone to receive it.
I've tried to go into setting ( phone dial *#2263#) of that but nothing worked.
I don't mind rooting my phone but would love to get LTE without having to sell my phone and buying another one
Click to expand...
Click to collapse
Does that phone even support LTE?
PanchoPlanet said:
Thats strange, this issue has been encountered with rooted phones running stock/custom roms while running some mods.
You may have to do a factory reset, or stop by a TMOBILE store and let them check it out.
Pp.
sent from my bluetooth controlled toaster that also takes pictures.
Click to expand...
Click to collapse
They don't have T-Mobile, and its not a T-Mobile device
Sent from my SGH-M919 using Tapatalk
On 4.2, my friend, with the exact same phone was able to force lte. But cutting any phone line
humonculi said:
On 4.2, my friend, with the exact same phone was able to force lte. But cutting any phone line
Click to expand...
Click to collapse
Were they on the same network as you?
Sent from my SGH-M919 using Tapatalk
I don't know to be honest.
I got a legit lte sim car from virgin mobile because they offer lte and i've read that the t-mobile phone (m919) supports bell 's LTE frequencies
humonculi said:
I don't know to be honest.
I got a legit lte sim car from virgin mobile because the offer lte
Click to expand...
Click to collapse
Could be that it doesn't support LTE from your carrier.. I think it may be capable to support LTE but its disabled on that model.. I've seen people flash M919 modems and gotten LTE to work. Just make sure you do some research, and more research if you device to do this
Sent from my SGH-M919 using Tapatalk
I've been rooting my phone as if it was a normal t-mobile m919 but I tried searching for into to see it there was a way to simply make my V (m919V) disappear and solve all my problems but nothing yet I know you can but as far as warranty, brick and risks go I have not found much information regarding this issue and that why I started this post
I wanted to say thank you to everyone for your help and suggestions
OK I've done some research and it seem that the m919v has the lte hardware to run the frequency 700
( http://www.morecellphone.com/compar...vs-samsung-galaxy-s4-lte-gt-i9505-64gb/340724)
And that virgin mobile (bell's network)
(bell is one of the biggest telecommunications companies in canada)
has this frequency on their network
(http://en.m.wikipedia.org/wiki/List_of_LTE_networks)
The only thing is that the lte frequency off 700 was lunched in Ontario last month and I'm in Montreal
But the fact that t-mobile only has 1700 and that virgin uses this here means that the phone isn't the problem and with this information, i've concluded that it a software issue
serio22 said:
Were they on the same network as you?
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
So the question would be is There a way I can flash radio (baseband) without having everything getting messed up
And will i lose my data.
ive done a nandroid backup just in case. The phone is also rooted used T-Mobile files

[Q] T999l not connecting to LTE

I just purchased 2 T999l phones and had them activated on Metro PCS. My wifes phone has got LTE from the moment it was activated. Mine will connect HSPA+ but not LTE. All of our settings are the same except when I go to service mode mine doesn't show LTE. Is my phone damaged? Can I fix it? Am I over looking something?
Can you download this app https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo and post what it says about your bootloader and model number?
Could be you need a new sim card too. Swap Sims in both devices and see what happens.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
DocHoliday77 said:
Could be you need a new sim card too. Swap Sims in both devices and see what happens.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
Click to expand...
Click to collapse
I can't switch sims. They are activated on MetroPCS. Just downloaded the Phone Info app will post screen shot in a minute.
[/ATTACH][/ATTACH][/ATTACH]
Well the phone looks fine.. What about in network mode, what is selected?
meytchison said:
I can't switch sims. They are activated on MetroPCS. Just downloaded the Phone Info app will post screen shot in a minute.
Click to expand...
Click to collapse
Why not? You said you have 2 T999L's right? Take your Sim and put it in the other one, and put it's sim in yours and test it out.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
DocHoliday77 said:
Why not? You said you have 2 T999L's right? Take your Sim and put it in the other one, and put it's sim in yours and test it out.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
Click to expand...
Click to collapse
Metro sets the SIM to the IMEI so it wont work in the other phone.
Network mode is LTE/WCDMA/GSM(auto connect)
APN matches the working phone. Besides you can't change the T-mobile APN settings.
DocHoliday77 said:
Why not? You said you have 2 T999L's right? Take your Sim and put it in the other one, and put it's sim in yours and test it out.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
Click to expand...
Click to collapse
You can't do that with metro Doc, sim card is tied to imei like CDMA, weird but true, I worked with metro for a while and customers would not believe me when I told them this.. They found out I wasn't lying eventually lol
meytchison said:
Metro sets the SIM to the IMEI so it wont work in the other phone.
Network mode is LTE/WCDMA/GSM(auto connect)
APN matches the working phone. Besides you can't change the T-mobile APN settings.
Click to expand...
Click to collapse
So on dialer typing *#2263# there is no LTE option you say?
Edit: if you know know someone who has T-Mobile you can check with their sim and see if you pick up LTE with theirs.. No need to switch imei
Well that sucks! Didn't know that, sorry.
Are both devices used? It is possible one is defective or has been used/abused to the point of not working right. I'd take it to a Metro store and ask them to try it by registering it with one of their Sim cards and testing it out. Have you tried flashing stock firmware? If it was rooted/flashed in the past, maybe they just didn't take the time to go back to stock correctly.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
serio22 said:
You can't do that with metro Doc, sim card is tied to imei like CDMA, weird but true, I worked with metro for a while and customers would not believe me when I told them this.. They found out I wasn't lying eventually lol
So on dialer typing *#2263# there is no LTE option you say?
Edit: if you know know someone who has T-Mobile you can check with their sim and see if you pick up LTE with theirs.. No need to switch imei
Click to expand...
Click to collapse
When I *#2263# it does show LTE. It just doesn't ever connect to LTE.
serio22 said:
You can't do that with metro Doc, sim card is tied to imei like CDMA, weird but true, I worked with metro for a while and customers would not believe me when I told them this.. They found out I wasn't lying eventually lol
So on dialer typing *#2263# there is no LTE option you say?
Edit: if you know know someone who has T-Mobile you can check with their sim and see if you pick up LTE with theirs.. No need to switch imei
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meytchison said:
When I *#2263# it does show LTE. It just doesn't ever connect to LTE.
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Just tried a friends T-mobile sim and still no LTE. I guess the phone has to go back.
meytchison said:
Just tried a friends T-mobile sim and still no LTE. I guess the phone has to go back.
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On service mode try selecting LTE band 4 and see if it picks it up
serio22 said:
On service mode try selecting LTE band 4 and see if it picks it up
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It still didn't work. I'm exchanging it for another.

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