Galaxy Tab S deleted my SD card files - Galaxy Tab S Q&A, Help & Troubleshooting

Hello all; I just got the T-mobile Tab S LTE variant, SM-T807T, and I am/was absolutely loving it.
then 30 minutes ago...
I inserted my SD card from my nook, a 64GB card with about 55GB worth of comics, music, ebooks and photos. At first no app could see anything on the card (although the Storage menu in the Tab's settings showed the correct space and how much was full).
Rebooted and I could see all my pictures using my favorite galary app, QuickPic.
However, some files wouldn't open so I unmounted the card through the menu, took it out, inserted it back in and no files show up at all.... OK
Rebooted the tablet and now it looks like I lost about 30GB of files! the "comics" "ebooks" "music" folders are all completely gone. and almost all folders are gone from my "photos" folder. I unmounted the card and put it into the PC and same thing.
Some folders are still there with a few files here and there.
I'm pretty devastated. The SD card worked this morning in my nook and I have been organizing comics on it for months.
I will try recovery software when I get home but this is awful and so much time is lost on the organization of the folders. That's assuming I can even recover the files. Anyone have any suggestions?
My tab is unrooted (couldn't find T807T root anywhere) and 2 days old. Should I return it or could it be my card or stock KitKat or what?
Any help is greatly appreciated.

Update:
While I'm not sure what exactly went wrong, my LOST.dir folder had over 20GB worth of files in it so I used "MiniTool Power Data Recovery" to scan the card and was able to find all the files and restore them to my desktop in proper directory hierarchy and file names (which if you've ever used data recovery software you'll know is quite rare). I had the software from before when I had some SD failure in my dSLR (I'm sensing a pattern here, and I actually invest in good branded cards!) and the program worked perfectly.

postulio said:
Update:
While I'm not sure what exactly went wrong, my LOST.dir folder had over 20GB worth of files in it so I used "MiniTool Power Data Recovery" to scan the card and was able to find all the files and restore them to my desktop in proper directory hierarchy and file names (which if you've ever used data recovery software you'll know is quite rare). I had the software from before when I had some SD failure in my dSLR (I'm sensing a pattern here, and I actually invest in good branded cards!) and the program worked perfectly.
Click to expand...
Click to collapse
Exactly don't use them cheap cards they are crap

I did use a branded card, Team 64GB SDXC from newegg. I always get cards with reviews form reliable sources.
update:
After reformatting the card in the tablet, and moving all the files back to it and trying to use it in the Tab S it still wouldn't work. It wouldn't delete my files anymore but it had a very strange behavior whereas I could see the card's contents for about 20 seconds after mounting it but then everything would disappear completely. The used/free capacity would still show accurately in the Storage settings tab but I could not access any of the data through any programs (including Samsung's My Files).
Funny enough, I had the same sd card in my phone (same brand/model/capacity) and that one works fine in the tab. My phone (galaxy note 2) reads both so i swapped them.
Everything running smoothly now, except of course for Google's douche move to disable write to sd card in 4.4.2. I hope root for the SM-T807T comes soon...

Related

Upgrading to a bigger MicroSD card

Sorry if this has been asked/discussed before but I couldn't find it or maybe I didn't know how to phrase the question.
With the exception of Garmin Mobile XT, when upgrading to a bigger MicroSDHC card, can you just copy and paste everything on the old memory card to the new memory card and just plug and play? As in, insert both cards to a PC and just select all (folders created for mail attachments, program files, videos, music, folders, etc) from say a 4gb card and just drag them to the new 16gb card. Will everything work ok in so far as programs that were previously installed on the old memory card, or folders created from apps in internal storage?
Thanks in advance to any help or if anyone can point me in the right direction.
Yeah, that should work just fine. Unless you have a program like Nav N Go iGO 8, which will only work on the SD card it came shipped on, you should be just fine. Though you should make sure that you have File Explorer set to show hidden files, and not to hide protected operating system files. That ensures that hidden files are also copied, some of which might be important to the programs on your SD.
garmin lets you copy over to a new card too.
thanks for information. much obliged
Yeah worked for me...I just upgraded from a 4GB to 8GB and copied everything over. No problems...
just as a small note about this thing. I made a copy of my card onto my computer when I changed cards from 4-8gig. Man I am glad I did as my 8 gig card stopped working in my Kaiser and was basically useless.
I got a new card and copied all the saved stuff over to new card and voila it all works again. This little step saved my a$$ as I had backups, tons of apps and cabs ect on the card. I am sure I could have got them all again, but I did not have to and I am so glad.
We all, or should, back up our phones but I will venture to say not many back up the cards. Now once a month I copy card to pc so its current, just in case. Old computing axiom: Its not if it will fail but rather when it will fail.

[Q] ES screwed up a simple file operation, now my Note says my SD's blank (it isn't).

*deep breath*
I noticed that my Note II had bounced a rather small app update for lack of space on the phone. Okay, fine. I have a bunch of games on there (GTA is huge) and I guess I have to move/delete some stuff. Then I realize that my camera app has been storing stuff on the phone instead of the 64gb Class 10 Kingston SD card (in b4 "Kingston is crap!"). So I make that change and tell the phone to start saving photos to the SD card. Fine. There are already some photo files on the SD card, so I decide to use ES File Explorer to move the existing photos from my DCIM folder to the one on the SD card. ES tells me everything went fine, and a subsequent check confirmed this. All good so far.
Then I went for a drive and decided to play tracks off my phone. What? Nobody home. No music for some reason. Everything's gone. Fine, I'll look into it when I get home.
This morning: "Oh, I have a photo of that! Let me just get it..."
Nobody home.
Go to ES File Explorer, and all the files and folders on the stupid SD card are 404.
Go to my computer. Connect my Note II and look at the drives on the phone. Windows shows the phone's storage, and shows the card storage, which says there's stuff on there (as in, space is taken up). Click into the drive and... Nothing's there.
Unmount the SD in Settings and put it into a card reader. Maybe the phone's goofing up, right? Windows says that the card needs to be formatted (because it's using an unfamiliar filesystem).
Nuts.
Put the card back into the phone. The phone will recognize the filesystem, so it should be-- What?
Phone says the card is now blank or using an unsupported filesystem.
So there's my problem. How do I proceed? I know that stuff's on there. I just know there's something stupid going on that's preventing me from getting at it.
As long as I can yank my latest photos off there, I don't mind wiping the card and starting over, since it's just media stuff I was keeping on there anyway. What do I use to crack into it?
Thanks in advance for any help you can offer.
UPDATE: Various file recovery apps (in both Windows and the phone) are telling me that the card now has truly nothing on it. There are many, many really great swear words I want to share with you right now, but am prohibited from using on this forum. It actually HURTS not to use them right now.
Why do people seem to have so many problems with 64gb Class 10 cards on the Note II?
I had similar problem, I was trying to use software for SGSII to map SD card as usb flash disk to a PC and it didn't work and when I disconnected I had same symptoms as you. I put the card in reader and connected to PC and repaired with Minitool (just search for "MiniTool Partition Wizard Home Edition"). I lost couple of folders but most of it was ok.
Good luck!
Sounds like You have a Corrupted Boot sector.
Put the SD card in a Card Reader on Your Windows PC.
Open a Command Prompt and Type This - chkdsk /X /F <SD card drive letter>:
If Your SD card is Drive G, It would Look Like This - chkdsk /X /F G:
This will repair the Boot Sector if that is the Problem.
Put the SD card back in Your Phone and You should be Good To Go.

[Q] SD card not letting me add or delete files

I've been spending waaay to much time trying to get this phone to work as I had expected with previous phones (even my LG G2x) giving me less problems. I recently bought a Sandisk 32gb, class 10 micro sd card and after transferring old music, pictures and videos from my old LG G2x with a 16gb card, placing files from my computer back onto my S4 with the 32gb card is a nightmare! Photos are transferred but too out of order to try and deal with although it's more the music problem that has me bugging. I have some success after putting about 3gb or so onto the new*32gb sd card but after that, the sd card flips out and starts using special characters for file names. Below I attached a screenshot of what I'm going through with another app called V1 Golf for Android. I'm stuck and any help is much appreciated. I can't delete anything on my sd card nor can I add. I've reformatted this card about 4 times now without success. Some say that a Sandisk have been nothing but problems for them, you think a Samsung card could be the fix?
I'm also running windows 7 on my computer as some people have said that could interfere with the transfer but it seems like that's not the problem being that downloading apps from google play shows corrupted files depicted below.
jakesteed808 said:
I've been spending waaay to much time trying to get this phone to work as I had expected with previous phones (even my LG G2x) giving me less problems. I recently bought a Sandisk 32gb, class 10 micro sd card and after transferring old music, pictures and videos from my old LG G2x with a 16gb card, placing files from my computer back onto my S4 with the 32gb card is a nightmare! Photos are transferred but too out of order to try and deal with although it's more the music problem that has me bugging. I have some success after putting about 3gb or so onto the new*32gb sd card but after that, the sd card flips out and starts using special characters for file names. Below I attached a screenshot of what I'm going through with another app called V1 Golf for Android. I'm stuck and any help is much appreciated. I can't delete anything on my sd card nor can I add. I've reformatted this card about 4 times now without success. Some say that a Sandisk have been nothing but problems for them, you think a Samsung card could be the fix?
I'm also running windows 7 on my computer as some people have said that could interfere with the transfer but it seems like that's not the problem being that downloading apps from google play shows corrupted files depicted below.
Click to expand...
Click to collapse
First, did you format this 32gb sdcard using fat32, exFAT or NTFS or ?
If you did not format it with fat32 then that could have caused the problem.
First you need to remove the card from the phone and plug it into your
computer using the adaptor which came with the microsd card so it can be
tested and repaired in windows.
Once the card is plugged into the computer and it's recognized by windows make note of the drive letter.
Then open a cmd prompt in windows by going to the start menu clicking on RUN then type "CMD" and click OK to open the DOS prompt.
Then in the black DOS window type: chkdsk E: /F then press "enter" to scan and fix errors on your microsd card.
NOTE: The E: is just an example, check the actual drive letter of the sdcard which is plugged into the computer.
Please note, doing the above will not delete any files or folders unless they are deemed unusable and cannot be fixed.
The chkdsk will NOT not format your microsd card.
Good luck!
jakesteed808 said:
I've been spending waaay to much time trying to get this phone to work as I had expected with previous phones (even my LG G2x) giving me less problems. I recently bought a Sandisk 32gb, class 10 micro sd card and after transferring old music, pictures and videos from my old LG G2x with a 16gb card, placing files from my computer back onto my S4 with the 32gb card is a nightmare! Photos are transferred but too out of order to try and deal with although it's more the music problem that has me bugging. I have some success after putting about 3gb or so onto the new*32gb sd card but after that, the sd card flips out and starts using special characters for file names. Below I attached a screenshot of what I'm going through with another app called V1 Golf for Android. I'm stuck and any help is much appreciated. I can't delete anything on my sd card nor can I add. I've reformatted this card about 4 times now without success. Some say that a Sandisk have been nothing but problems for them, you think a Samsung card could be the fix?
I'm also running windows 7 on my computer as some people have said that could interfere with the transfer but it seems like that's not the problem being that downloading apps from google play shows corrupted files depicted below.
Click to expand...
Click to collapse
Unfortunately I ran into a very similar situation with a 64gb SanDisk card. After several months of using it successfully without issue, out of nowhere some 20 gigs of data were stuck. It seems that 1 file in a nandroid was corrupt. After formatting, re-partitioning, deleting etc, etc. with Windows 7 as well as MiniTool Partition Wizard I was unable to ever get the corrupt file to delete. Thus leaving the $60+ card useless and a prime candidate for the trash. I chalked it up too a "bizarre" instance. I have since purchased 2 64gb cards, one to replace and one for my new S4. Haven't had the issue since (knock on wood). Not sure what the exact culprit was, the recovery? (TWRP), a freak occurrance? or Just a defective card? If you have any luck saving your card please post how you did. Although I realize this probably isn't helpful except to know your not the only one.
My sd card seems to be stuck.
About 20 of 64 gb being used.
Now I can't delete anything. Or add anything.
It appears to delete and then it just comes back.
Does that mean my sd card is dead.
scandisk 64gb
Had the same thing just happen to me. Transferred a few kernel files yesterday and today couldn't delete, add or format anything. I was able to copy all files to computer but that's it.
same thing happen to my sandisk 64gb class 10 microsdcard as well
is it a virus?
I had the exact same issue with a San-disk 64gb micro sdcard, I contacted San-disk, they offered me a replacement card.I suggest you do the same, hopefully they will exchange it for you.
MSK1 said:
My sd card seems to be stuck.
About 20 of 64 gb being used.
Now I can't delete anything. Or add anything.
It appears to delete and then it just comes back.
Does that mean my sd card is dead.
Click to expand...
Click to collapse
You can use another SD card to try whether this sd card is dead.
If anothe SD card can delete files, it proves that this sd card is dead, vice versa.
Did your problem solve? I'm experiencing now like with your problem. And I'm looking for an answer.

[Q] Storage card erased!

So I have a message that the storage card is empty or there is an unsupported file, and it asks if I want to format.
When I go into the gallery, the "camera" album no longer exists.
If I use Astro file manager, I can browse to several folders with files (but not my camera album). My camera was set save on the sd card and I previously had a bunch of pictures on there.
Now the camera does not even give me an option to save to storage card. It's just set to internal with no option to change that. It's like the camera doesn't recognize the sd card, even though Astro sees it (doesn't find any of the pictures taken with this device, but shows everything else).
This is the T-Mobile GS4 with the stock ROM.
I did recently reset the camera permissions (and all other permissions) in Opera Classic, do you think that might have something to do with it?
Anyone have any experience with this?
This might be my excuse to go get the note 3.
Don't format it. Try unmounting and re-mounting it. I got that message a few times on my s4 and there was never a problem with the card. Every time I removed it from my phone and put it into my computer, the files were still there safe and sound. The S4 is very touchy with certain SD card brands, but then again I even have SD problems with samsung cards when i was on the stock ROM. Ever since I went to CM, I've never had external storage issues.
Agreed, I had a Samsung card and a sandisk and have had a few scares. Take it out and put it back in, its all still there. Unless you really do have a bad sd card.. Its possible.

All files on external SD card corrupt after unexpected shutdown

Hey guys and girls!
This morning my phone turned off by itself (13% battery left) and needed somewhat longer than usual to reboot (in the meantime I plugged it back in to the charger). First thing I noticed was that my whole theme got reset as well as it started showing me introductional tips ("long press here to move your apps to the homescreen, ecc.). It also started to update apps in the Play Store even though I set it to manual ... so basically a LOT of things were reset.
The biggest problem I'm having now is though that all my files (pictures, videos, music) that are stored on an external micro SD card are corrupt. It's not possible anymore to open anything. I already removed the micro SD card and put it into an adapter to have a look at the files via the laptop. But nothing, even though the sizes of the files seem OK, I can't open them.
Does anyone have a clue as to what exactly happened here? Are those files lost (at least of some I have a backup) or is there anything I can do to "repair" them? Help is really appreciated, thanks!
PS: Things like the card unmounting and re-mounting never occurred. So I can't tell if the card was dying or if actually the phone ruined my files.
Did you happen to be using a SanDisk SD Card? I've had my 10 brick 2 of those until I switched to Samsung SD Cards about a year ago and haven't had issues since.
I never could manage to recover files from the damaged SD cards.
I have a Samsung SD card and had something similar.
I guess I was on Viper Rom and basically my phone restarted around 15-20% of battery. After a long wait for booting back again, all my settings were gone.
Files and others in the SD card was okay but basically until I formatted the card, I wasn't able to boot into the Download Mode to install a new rom...
I fixed the restart issue by installing the official HTC Rom.
Thanks for your replies.
It is indeed a SanDisk 16GB card. It seems though that the card is still working (no problems accessing it via phone or laptop), just the files appear to be broken. In the meantime I also tried apps like PC Inspector File Recovery, but to no success
I'm still on stock HTC Sense by the way, no root, nothing.
Anyone know though why that happened (resetting everything, etc.)?
Hit me with a PM I'll give you a SanDisk restore tool which works quite ok. there is a huge chance some files can be recovered, some will be damaged though. Don't push any new files on the card after you tried to restore the files
HTC 10-Corrupted microSD card
I know this is an older thread, but I was wondering if there is a solution. I have an HTC 10 which has an micro SD card in it, that is "married" to the phone. When connected to a computer, the computer recognizes the phone, and the microSD card, and begins to load the folders/files. Eventually this process stalls, and the phone/drive is no longer readable by the computer. To get the computer to recognize the phone/card again, I need to restart the phone, but the same thing happens again.
I have like 20gigs of data on the card, and cannot just put the card in a reader, because it's encrypted to the phone. Any possible solutions? It's frustrating to see the files/pictures for a minute or two, and then have them disappear. I have tried copying/pasting the files while they're visible, but this often triggers the computer to no longer recognize the phone/memory card. I've tried to un-encrypt the microSD card, but the phone can't recognize/access the microSD card long enough to complete that process.
Please help if you can.
Glenn

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