So I know many people have experienced this problem but haven't found an answer to mine just yet.
My touchscreen on the HTC one x is not responding to any touch at all. I am on my second HOX in a month now and the problem has jsut come back to me again. I changed the LCD and digitizer twice, on both phones, to no avail. Have take everything to pieces to see if it was a loose cable and still nothing. It cant be my bad luck that the same hardware failure has happened to me with 2 phones this close together. The problem began intermittently on my first HOX, took about 2 months for it to fully stop responding but with my newer HOX it was over night, woke up the next day and it had stopped responding.
I have never flashed this phone, nor rooted it or put on any malicious software and am completely in need of some advice on what to do.
The background button lights come on, the power button works just fine as does the volume buttons just no response from the touch/
Have no warrant left so cant send it back to HTC either.
Any advice would be sweet as
Cheers
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The touchscreen just stopped working on my Tilt 2 today (stock ROM), for no reason. The phone wasn't dropped or mishandled and I hadn't added any software or changed anything in the last few weeks. When I picked it up, it was on the WinMo Start screen and I couldn't press any icons on the screen. I soft reset it using the stylus and the reset button, but the same thing happened. I did a hard reset as well, but the screen wouldn't respond.
Does anyone have any ideas? Hardware failure? AT&T is sending me a warranty replacement so I'm stuck using an old unlocked RAZR for a few days. It's pretty disappointing that such an expensive phone would just stop working.
Same thing has happened to me. It has been happening a few times lately and a reboot fixes it.
Now it seems it is permananent. I'm going to try to flash a new ROM and see if it's software related.
I had a similar problem.. although the touchscreen wasn't unresponsive, it just responded/registered touches in the wrong places!!
Sometimes after about 3-4 hours (from a reboot) it starts working normally, other times now. Tried hard reset but that didn't improve anything.
There's a slight possibility I used it in the rain a couple of times too much, so possible water damage?
The moisture detector has gone pink on the phone (a small sticker on the inside that turns from white to pink whenever detects moisure, which HTC use to refuse warranty replacements from what I've read) but that was probably pink from a long time ago anyway.
I recently ( Monday, October 25) received a HTC Evo 4g. I rooted it on Tuesday, and installed the latest Cyanogenmod. It was not dropped or hit with anything, and has had a stealth guard on it since day one. My problem is, on Friday morning the touch screen and capacitive buttons would not respond to touch. The OS was not frozen, as the phone would respond to the volume and power buttons. I ended up having to pull the battery in order to reboot the phone. I did so, and the phone worked properly for an entire day. The next morning, after a night of charging, I picked it up again only to be met with a non responsive touchscreen. I restarted the device, but within the next thirty minutes the screen and buttons stopped responding again. I restarted it, and it worked for a few hours. The rest of the day it would randomly stop responding to touch an I would have to pull the battery. At first I thought charging was the trigger, but the screen has stopped working while in use and while sitting not charging on my desk. Hoping it was just a problem with the ROM, I switched to damage control and finally back to the stock (with root) rom. The problem persisted. As I said, I cannot find any kind of trigger, like pressure in a certain place, running a certain app, or doing something. Any suggestions, or should I return the phone under the 60 day warranty?
Also, I have tried searching for answers, but I have found only posts about the improperly grounded touchscreen, nothing like what I am experiencing here.
Factory defect? Unroot, put the stock rom back on at Shipped-Roms and bring it back to the Sprint store. You have a 30 time frame to return the phone and a 1 year factory warranty from HTC. Sprint WILL swap out the phone for free and give you a new one if under the 1 year warranty.
Seriously, this sounds like a factory defect and not a ROM issue.
Hello everyone,
Basically went to unlock my phone today and touch screen is not responding, however the hardware buttons work fine. Now i've done some research and found other posts of people with the same problem, however their touchscreen problems seem to be fixed(temporarily, at least) with a battery pull.. mine however is still unresponsive after half a day and multiple battery pulls.
Id rather not have to send in for certified to replace an otherwise perfectly working phone.
Any ideas/suggestions would be greatly appreciated!
bigdeezer20 said:
Hello everyone,
Basically went to unlock my phone today and touch screen is not responding, however the hardware buttons work fine. Now i've done some research and found other posts of people with the same problem, however their touchscreen problems seem to be fixed(temporarily, at least) with a battery pull.. mine however is still unresponsive after half a day and multiple battery pulls.
Id rather not have to send in for certified to replace an otherwise perfectly working phone.
Any ideas/suggestions would be greatly appreciated!
Click to expand...
Click to collapse
are u undervolting?
Nope, sorry forgot to say. Completely stock never unlocked or rooted.
Also i tried getting into recovery to try and do a factory reset but when i select recovery i just get the android on his back with the red triangle..
so instead i just went through the steps and unlocked the bootloader and booted up (in order to give me the factory reset without having to touch the screen)
It unlocked and booted up fine but still no response..
No new recent app installed and never had this happen before.
Mine did this after a few days of owning it, and luckily the store took it back and swapped it out with a perfectly working unit. Is yours within a few weeks of purchase?
Figured this out randomly. Remove battery cover. With phone turned on, press on the area to the to the left of the camera lens until the screen is responsive. My screen becomes unresponsive when the phone is dropped and this fixes it.
dailong said:
Figured this out randomly. Remove battery cover. With phone turned on, press on the area to the to the left of the camera lens until the screen is responsive. My screen becomes unresponsive when the phone is dropped and this fixes it.
Click to expand...
Click to collapse
hrmm this does not seem to fix either. I also have never dropped my phone, although this seems to be worrisome if the issue is hardware related.
@ tmellen i purchased the phone from amazon and am a few days past my return date :-/
Guess ill just give them a call and hope for the best. Thanks for the ideas everyone.
(update) called amazon and they are sending me a brand new phone.
Knowing this i thought i'd try dailong's method again only this time i was quite a bit more "rough" with pressing down on that area, and it actually worked!
Ill still be taking the new phone once it gets here but for anyone who is having this problem there's a sweet spot on the left edge of the phone towards the top (looking at it with the back cover off) there should be a circle shape. press on that area really hard and it should fix.. weird
Experienced the same on my GSM version a few minutes ago. I had to call my mobile to get it to respond. After that it worked again as normal. I'll see if I get this issue again in the next few days. Hope it's just random
Had the same happen earlier to mine and I was on AOKP. I've had this happen to other phone before, shouldn't be a a cause for alarm unless it happens very frequently. Btw, next time it happens to me I'll give that left side of the camera trick a try.
mine got fixed by removing battery.
so, i had this motherboard problem about 8 months ago, where the phone thought i was docking it when i connected the charger, went to guarantee repairs, they changed the motherboard and it was ok for a while. then i got the problem with some parts of the touch screen not working on the bottom half, they changed the whole screen and the motherboard again, so why bother? why not give me a new phone? when i got it back last week, the volume up button was not working, i can change volume when i press volume down and slide it on my screen, but that's really annoying. i discovered this just today, because i didn't have a need to lower the volume since. what do you make of this? my concernes are, that when i take it back now, they're going to tell me that i broke it and i have to pay for the repairs, i'm really stuck with this :S, any suggestions?
I had your problem with vol button, it was a manufacturing defect and i've received a new hox.
However, I change it in the store the day after I bought it
yeah, but if i discovered it right away and took it back the same or the next day, i guess things would be different, any ideas on how should i approach the carrier with my problem?
Just take it back and cause a big scène in front of everybody about the crappy service & repair !!! Done this too many times already
So I got my "faulty" HTC One X 32gb, which I managed to get for $100 working yesterday with help from a person here.
Anyway, I've noticed a strange issue, the keypresses of the power button will be simulated occasionally with no actual pressure on the power button, sometimes this is left on long enough to both shut off and turn on the device.
I opened the device and there appears to be nothing physically wrong with it, this problem occurs regardless of ROM or hboot.
This is a truly strange issue and after placing the buttons back in correctly, it doesn't appear to be registering the power button at all, even if it has a satisfying click like on my other one X, I think the issue lies within the internal button, but how do I fix it?
Edit: After leaving it overnight in the same position (no movement) to copy files over, it did not continue with the issue, which leaves me to believe the angle of the phone/gravity has some effect, although there are no loose parts to highlight what the cause is.
Edit2: It appears this One X has been repaired before, I have a suspicion it's a new case, unless the white One X is supposed to have a different feel (smoother) to the black One X.
The screen may have also been repaired, as the copper tape that would normally cover the battery is gone, and the battery is loose, so the adhesive was loosened.
I got the same problem! At first this problem was just for 5-10 minutes. After that, it would act normal again. Can't remember when, but after some days or weeks it stopped and i thought it was fixed, Now, some months later the problem is back. But this time it locks like 2 times a second. So my phone is unuseable. I can't even backup my files because it reboots or power off. I also opened my HOX but cant find anything inside, looks good and no damage anywhere...
I will leave my phone for a day. Hopefully it will work after 24 hours...