[Q] System Update Nag... - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

Every time I reboot I get a system update nag. I've tried every thing I can think of including clearing cache and data from the 2 software update entries in application manager but it keeps happening. Any ideas?
Thx

It comes after being rooted. Use titanium to freeze system update and Samsung DM.

dschachm said:
It comes after being rooted. Use titanium to freeze system update and Samsung DM.
Click to expand...
Click to collapse
Thanks, much appreciated. Didn't know about Samsung DM. :good:

I rooted with C-F autoroot.. and i dont get a nag..
???? Hmmmmmm

jimmbomb said:
I rooted with C-F autoroot.. and i dont get a nag..
???? Hmmmmmm
Click to expand...
Click to collapse
Well, I didn't either until I flashed back to stock. The phone started throwing the nag before I re roooted. I dunno but the above solution worked.

The system update notification pops up on regularly on stock unrooted phones too. When me & my wife bought our Note 2's they both did this on every boot. My wife's phone is factory untouched and it does it on each boot. My phone is rooted and it also does it on each boot. It doesn't really bother me.

Mine only does it on boot. Which isn't too bad.

search xda for the fotakill apk. push it to system set permissions reboot enjoy.. I've tried freezing things to get rid of it but it caused more problems than it cured.. of course you have to be rooted to push to system

That is not a nag, it is a notification for Sprint users that the phone is downloading the updated PRL from the server. It will do this on every reboot or reset. The PRL is the Preferred Roaming List. It updates the PRL each time the phone boots or resets based on it's current location. The popup is just telling you that it is doing it.

Solarenemy68 said:
That is not a nag, it is a notification for Sprint users that the phone is downloading the updated PRL from the server. It will do this on every reboot or reset. The PRL is the Preferred Roaming List. It updates the PRL each time the phone boots or resets based on it's current location. The popup is just telling you that it is doing it.
Click to expand...
Click to collapse
Hence... the nag

xxSTARBUCKSxx said:
Hence... the nag
Click to expand...
Click to collapse
If that nags you might I suggest stress management classes?? Seriously though how often do you reboot/reset your phone that it could be a nag? I mean my N4 has been running for about three weeks now with no reset or reboot.

Can't you just turn of notifications for the system update app?

Solarenemy68 said:
If that nags you might I suggest stress management classes?? Seriously though how often do you reboot/reset your phone that it could be a nag? I mean my N4 has been running for about three weeks now with no reset or reboot.
Click to expand...
Click to collapse
I was referring to the nag that was mentioned. To him, it was a nag. Your explanation of why it does it everytime, ressurecting this old thread, has no merit towards the problem thats already been solved. If it was a nag to him, it was a nag. Everyone knew why and the purpose of it 'updating'.

First my mother now Sprint!
Sent from my SM-N910P

xxSTARBUCKSxx said:
I was referring to the nag that was mentioned. To him, it was a nag. Your explanation of why it does it everytime, ressurecting this old thread, has no merit towards the problem thats already been solved. If it was a nag to him, it was a nag. Everyone knew why and the purpose of it 'updating'.
Click to expand...
Click to collapse
Thanks for your one cent, but I was not he one whom resurrected this thread. The poster I quoted resurrected it or maybe the one before him, but not me. I clear all post as read hourly and the next time I came on this one showed as unread. So I simply responded. If that was too much for you to handle and you felt you had to accuse me of necromancy which is awesome by the way then I feel sorry for you and your limited daily activities.

Solarenemy68 said:
Thanks for your one cent, but I was not he one whom resurrected this thread. The poster I quoted resurrected it or maybe the one before him, but not me. I clear all post as read hourly and the next time I came on this one showed as unread. So I simply responded. If that was too much for you to handle and you felt you had to accuse me of necromancy which is awesome by the way then I feel sorry for you and your limited daily activities.
Click to expand...
Click to collapse
I dont believe you comment for the right reason. Maybe it is you who needs classes on self control. You seem to be taking this thread to heart. Pure sympathy and pity i have for you. Have a good day and PM me the next time you feel the need to respond and/or communicate on such trivial matters.

Solarenemy68 said:
That is not a nag, it is a notification for Sprint users that the phone is downloading the updated PRL from the server. It will do this on every reboot or reset. The PRL is the Preferred Roaming List. It updates the PRL each time the phone boots or resets based on it's current location. The popup is just telling you that it is doing it.
Click to expand...
Click to collapse
It's not updating the PRL. I've had a custom PRL installed and it sticks after multiple reboots. Yet, I can manually update PRL and it will install the Sprint default. Me thinks it's just checking for a software update from Sammy.

Related

Prl

I just was wondering. I am trying to update my prl and it keeps failing. Now do I really need it? And if so how do I go about doing it manually if I can
Sent from my SPH-D700 using XDA App
Search is a wonderful thing.
http://forum.xda-developers.com/showthread.php?t=898628
tcooper85 said:
I just was wondering. I am trying to update my prl and it keeps failing. Now do I really need it? And if so how do I go about doing it manually if I can
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Current PRL has been rolled back to 60676. Error is Sprint originated. If in settings, phone info, status that is your prl then you are fine.
kennyglass123 said:
Current PRL has been rolled back to 60676. Error is Sprint originated. If in settings, phone info, status that is your prl then you are fine.
Click to expand...
Click to collapse
Thank you
Sent from my SPH-D700 using XDA App
I am on 677 so how do I go back.
Sent from my SPH-D700 using XDA App
dito33 said:
I am on 677 so how do I go back.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Like most others you will wake up one morning and it will be on 76, there is a way to do it manually but you need to get your msl. Google update prl manually if you are concerned about. It won't make that much difference unless you travel alot, roam a lot, or you are in one of the areas that had a roaming tower switch.
Rethinking this prl error thing. I Odin'd back to DI18 and tried the PRL update and still no go. Let the OTA update to EC05, no go. Called Sprint and he (of course) had me go through a few different resets and still no go, even got me locked in an activation loop. So somewhere along the way my update ability was broken. Was it something in DK28? Since it broke GPS's and some USB connections. Not sure but luckily with insurance I will be getting a new phone next week to see what works. My g/f's phone has gone mostly the same path as mine but prl updates fine. All phones are not created equal.
It's Sprint's problem. I wish they just would know and admit that. We're stuck at 60676 for now anyway. Manual updates are the way to go if you must. I think folks have been using QPST.
Sprint has basically acknowledged the issue on their support forum. I tried to post the URL but this site wouldn't let me.
Of course, acknowledgement and fixing it are 2 very different things. I don't think they know the root cause particularly at the technician level. They just send you through some resets and then offer to swap your phone.
I wonder if this will be fixed in the next OTA update?
mreed112 said:
Sprint has basically acknowledged the issue on their support forum. I tried to post the URL but this site wouldn't let me.
Of course, acknowledgement and fixing it are 2 very different things. I don't think they know the root cause particularly at the technician level. They just send you through some resets and then offer to swap your phone.
I wonder if this will be fixed in the next OTA update?
Click to expand...
Click to collapse
Hmm...maybe. But why do the new phones work, unless it is something in the first batch of Epics that went out, if so then why does the 2nd phone on my account update fine? If both phones purchased at the same time were not updating then I wouldn't question it, but the fact that 1 does and 1 don't bothers me and makes me feel like something in the rooting process or ROM flashing knocked it out. I have seen the posts on Sprint, but I think it is due to the amount of reports that they have gotten and have no idea what is wrong. Once they get my phone back, they will have another one to work with.
kennyglass123 said:
... something in the rooting process or ROM flashing knocked it out. ...
Click to expand...
Click to collapse
My phone updated fine when I got it in mid Jan 2011. I started getting update errors about a week BEFORE the 2.2 OTA update. I have never rooted and am completely stock. My guess is there is a software glitch on some phones or the servers that is preventing the handshake between the phone and the servers for updating. It could be that Sprint has unknowingly programed their servers for some ESN's not to update. I just hope they find the root cause and fix it.
mreed112 said:
My phone updated fine when I got it in mid Jan 2011. I started getting update errors about a week BEFORE the 2.2 OTA update. I have never rooted and am completely stock. My guess is there is a software glitch on some phones or the servers that is preventing the handshake between the phone and the servers for updating. It could be that Sprint has unknowingly programed their servers for some ESN's not to update. I just hope they find the root cause and fix it.
Click to expand...
Click to collapse
Maybe...certain ESNs? Trying to lock out first Gen Epics? Every theory I come up with gets blown. I imagine both phones on my account are the same gen purchased a week after they came out. I guess I have to let it go and be happy with a new phone next week.
Do you BONSAI?

[Q] Major problem!!!

not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
i rooted the phone about a week ago and until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. i thought it was just somethin with the phone, and after rebooting and rebooting to see if it would correct, it did not. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then just today, i totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
yes im a noob said:
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then, totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
Click to expand...
Click to collapse
Why not nandroid a backup of your current setup and then do a full factory reset wipe and ODIN over a stock rom and see if that fixes it...if it does then there is no reason to bring a perfectly good phone back.
Diagnostic process bro, get on it.
However if that doesn't yield any results? Might be bad hardware (which I doubt) and probably not your fault.
EDIT: You haven't changed your PRL by chance, have you? Sometimes on 11115 or 00001 I get intermittent MMS function...and a few times, legit PRL or not, my wifi/4g have just stopped working. A wipe and stock-restore took care of that every time...though that was a week or two after the phone came out and we didn't have nearly as many tools and options as we do now.
Also, are you sure that you haven't somehow disabled 3G or put it into airplane mode? As insulting as that sounds I have to ask....
...sometimes even the brightest of us forget to plug things in.
Odin restore would be the first step.
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
The mms issues are likely a limitation of the ROM you are running (I haven't run Starburst in a couple of months so you'll have to ask about that in the ROM thread.) Easily resolved by using a third party app for mms if it is an important feature for you.
As far as the rest, the code provided by beejis is the reprovisioning code, also called a hands free reset and there is a bit more to the process than he stated (at least for a noob.) Hit the toolkit link in my signature and you'll find step by step instructions.
If that doesn't work, starting fresh is an incredibly simple process.
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
yes i tried that, after the phone reboots, it says uptop "device not activated" and nothiing....i have to manually go into settings/about phone/system update and do it from there and even then, after a few secs, i get an error message saying unable to complete...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
yes, tried that to.....get nothing but "error cannot complete" messages. all i can do now is make calls
If you have titanium backup, go into that app then click backup/restore at the top. Find system updates and click on it to see if it's frozen, if it is defrost it. Then try my steps again. Other than that I'd try to Odin a stock ROM.
It burns when I tapatalk...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
ok thanks, i went back to odin stock rom, did it from qbking77's post and the phone is back on stock...however............still no internet/data!!
i did do the ##number thing, the phone rebooted but notihng happened--i thought it was supposed to auto activate or something. so i went into settings/about phone/update profile....it scanned and after a few mins, i still get the error message "update could not be completed, if problem persists contact sprint customer support"
so im back on factory rom, but nothings changed---im where i was before--no data/internet....
before installing a different rom and such, i figure ill stop here and see what other suggestions may come about....sooooo, what next?
Take your phone in to a sprint store, an exchange may be in your future.
Just_s said:
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
yes indeed, sorry about that. when i made the post here, i originally couldnt find it and thought it was auto deleted somehow because i had checked "is this a question" button at the bottom, so i went into the q/a section and made the post there...
didnt mean to do it twice
phatmanxxl said:
Take your phone in to a sprint store, an exchange may be in your future.
Click to expand...
Click to collapse
gee i hope not... i got the phone dec 14th, cant imagine having probs this early....
what if i did a total wipe, factory reset? i know ill loose everything on the phone, and now that its not rooted any longer, i have no way to back up anything (or at least not that i know of)
just hoping theres a better fix than a return/ factory reset
Now that you are stock, call sprint tell them your issue (only tell then internet doesn't work) and they'll do stuff on their end to trouble shoot it. Hopefully that will fix it.
It burns when I tapatalk...
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
cds0699 said:
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
Click to expand...
Click to collapse
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
yes im a noob said:
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
Click to expand...
Click to collapse
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
cds0699 said:
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
Click to expand...
Click to collapse
yea, dunno...
i did call sprint per Beejis reply here just above yours. after going through a ton of crap that i did yesterday and all today, the ## number crap, they tell me there's a nationwide outage. now i find that hard to believe since both my other phones in the house, wife/kid work just fine and they have data/internet and other ppl i know have no problems....i told the tech person that it just must be my phone only cuz everyone else's seems to work.
she did give me an outage number, maybe someone on here can verify it -- 8622911 so who the heck knows. what i do know is, i sure spent a heck of alota time on here, resetting my phone, unrooting, blahh blahh just to find out there's an outage which i doubt in the first place ...
we'll see,,,,,
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
DataHawg said:
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
Click to expand...
Click to collapse
its just stock odin at this point, as if it came from the store.
also, still no data/internet as of this morning. dont know why sprint
is telling me this bs story of an outage, and even if so, i find it way hard to beleive its a 4 day outage
but yes, looks like im headed back to the store-- i got it at best buy, have insurance and all that, but ill wait till tomorrow or something just in case this phantom outage corrects itself
by the way, where do i find this sfhubs root your talking about?
oh one other thing i discovered today also, now gps dont work either, no location, no search no nothing and it is turned on......... sigh

Not Receiving Calls or Texts

Hello all,
Recently, I flashed Calkulin's E4GT 2 rom from his E4GT 3.0 one, and things had been working well for a day until it began to randomly crash and stopped notifying me/receiving any missed called/texts. I flashed back to 3.0, saw the same issues reoccur (calls/texts not coming through); reflashed 3.0 and wiped everything and still to no avail.
Data works perfectly, and I am able to send texts as well as call.
Any advice on what to do?
Try this go to settings, about phone, system updates then update profile and PRL then reboot phone and see if that helps.
call sprint (*2), tell them you want to do a DATA REFRESH, works everytime, just make sure you have your ESN ready.
tylerjames09 said:
call sprint (*2), tell them you want to do a DATA REFRESH, works everytime, just make sure you have your ESN ready.
Click to expand...
Click to collapse
Doesnt what I told em to do, do the same thing?
rbtrucking said:
Try this go to settings, about phone, system updates then update profile and PRL then reboot phone and see if that helps.
Click to expand...
Click to collapse
Thanks; tried this earlier and it didn't seem as if it works, but I pulled the battery out for 10-30 seconds and things seem to have returned to normal...somewhat.
tylerjames09 said:
call sprint (*2), tell them you want to do a DATA REFRESH, works everytime, just make sure you have your ESN ready.
Click to expand...
Click to collapse
I'll do this if things seems to falter again; thanks a lot! ill they inquire about whether I've rooted or not?
rbtrucking said:
Doesnt what I told em to do, do the same thing?
Click to expand...
Click to collapse
sort of, when people come into my store with this issue i usually do an update of the profile but if that doesn't fix it, i do a data refresh....update profile is like a "soft reset" and data refresh is like a "hard reset", both essentially do the same thing just one is more extreme and complete reprograms the phone.
Okay, so I called Spring and asked them to do a data refresh and also updated the PRL and Profile but to no avail.
Any other ideas? Or should I just unroot and go to Sprint and see if they'll be able to help me?
mattneedshelp said:
Thanks; tried this earlier and it didn't seem as if it works, but I pulled the battery out for 10-30 seconds and things seem to have returned to normal...somewhat.
I'll do this if things seems to falter again; thanks a lot! ill they inquire about whether I've rooted or not?
Click to expand...
Click to collapse
they wont ask about rooting or anything like that...it wouldnt make a difference anyway because rooting shouldnt have an affect on your programming codes.
tylerjames09 said:
they wont ask about rooting or anything like that...it wouldnt make a difference anyway because rooting shouldnt have an affect on your programming codes.
Click to expand...
Click to collapse
I would definitely return it back to stock before bringing it into sprint. I had a problem with my phone a couple months back and had to bring it in. First thing they did was check to see if it was rooted.
rbtrucking said:
I would definitely return it back to stock before bringing it into sprint. I had a problem with my phone a couple months back and had to bring it in. First thing they did was check to see if it was rooted.
Click to expand...
Click to collapse
yeah def. don't bring the phone into a sprint store with it rooted haha. I've had a couple of those come in and we turn them right out the door because the phone was tampered with and it wont be fixed.
good point rbtrucking
tylerjames09 said:
yeah def. don't bring the phone into a sprint store with it rooted haha. I've had a couple of those come in and we turn them right out the door because the phone was tampered with and it wont be fixed.
good point rbtrucking
Click to expand...
Click to collapse
Lol I am pretty sure the guy that looked at my phone knew i had rooted it before though because when I odin'd back to stock I did the full wipe and he kept asking me why is there nothing on this phone and lookin at me with a grin I just told em it was acting funny so I thought maybe a factory data reset would fix it.
rbtrucking said:
Lol I am pretty sure the guy that looked at my phone knew i had rooted it before though because when I odin'd back to stock I did the full wipe and he kept asking me why is there nothing on this phone and lookin at me with a grin I just told em it was acting funny so I thought maybe a factory data reset would fix it.
Click to expand...
Click to collapse
yeah but on a side note...sprint can truly work on rooted phones, even with custom ROMS. It is just up the store if they want to or not. So next time you take it in and they say they cant work on rooted phones, its law that they have to...(unless your ROM is the reason for the issue) ha
Results
Thanks to everyone for their help; ended up going to the store today and they ran a diagnostics test and reset everything. They said they had some towers down as well, so that may have added onto the problems.
Once again, thanks to all!

[Q] Need Help with OTA on a stock unrooted please

Hello all, This is my situation...I recently got a message from t-mob saying they have a new update..I don't trust any t-mob updates and as such, I clicked on postpone for 1 day. I then updated the phones firmware using kies. Problem is that after I updated through kies I still get that annoying message stating update postponed. I tried going to about phone in settings to uncheck the marks and all it does is say "congratulations t-mobile has sent you a new software update for your device" nothing else can be accessed when I click on software update. My phone is not rooted and is stock. How do I get rid of this annoyance and how do I stop device management from sending me these ota udates?
53 people have viewed this, isn't there anyone with knowledge on this that can help please?
unfortunately the best advice I can give you is to try a factory data reset or just wait...usually tmobile will push updates for a certain amount of time and then stop, from then on only manual updates so you can try and ride it out
Also I'm not sure if this will work as I have never tried it but you can go into settings and applications and disable device management
Root and install Tb and delete the annoying app like I did. That thing kept reminding me left and right...
Sent from my SGH-T989 using xda app-developers app
Root and install Tb and delete the annoying app like I did. That thing kept reminding me left and right...
Click to expand...
Click to collapse
Yes it is completely annoying, now after I postpone it sends a new reminder, and I now have TWO icons showing that I have to keep postponing. Can you explain for me what is Tb and perhaps guide me with a link on how to root if it's not too much to ask that is?
fearbasel04 said:
Root and install Tb and delete the annoying app like I did. That thing kept reminding me left and right...
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
how would I root my phone?

[Q] 4.4.2 update question

Hello! every time I try to download the 4.4.2 update on my phone there just pops up a message that says that the download has been interrupted. When I connect it to Kies it tells me that my 4.3 version is up to date.
Does anybody have a I747UCUFNE4 file that is flashable through Odin? I'm not rooted, just running stock bootloader and rom.
Thanks!
'PD: I found that people had the same problem with the S4 but I don't know if the same solutions apply
I'm in the exact same boat as you. I can't quite figure out why OTA nor Kies will work. I've also got 4.3 on my phone. I was actually about to post this up because I waited several days in hopes that something would fix itself, but got nothing. I've changed the date out to July 4th (Trying every day prior), trying to get it to recognize that there is an update, and still can't get it to update. I've done everything that I can aside from resetting my phone, which I don't want to do. I even fresh installed Kies on two computers and both won't see KitKat and both won't let me "initialize and check for firmware update," saying that the SGH-i747 cannot initialize.
Prior to KitKat, it would just say my system firmware was up-to-date, not this interrupted junk. That right there tells me it is seeing it, but it won't even attempt to grab it.
My phone is also complete stock and not rooted.
I wanted to bump this. Anyone have any ideas what's going on with our phones?
Have you tried downloading the ota and manually flashing? Its in this thread: http://forum.xda-developers.com/showthread.php?t=2788012
maybe
DocHoliday77 said:
Have you tried downloading the ota and manually flashing? Its in this thread: http://forum.xda-developers.com/showthread.php?t=2788012
Click to expand...
Click to collapse
Is it that simple? I just flash it in through odin? Sorry but this is my main phone and I read people have had a lot of problems with the 4.3 version when they use Odin.
Tony90mr said:
Is it that simple? I just flash it in through odin? Sorry but this is my main phone and I read people have had a lot of problems with the 4.3 version when they use Odin.
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Click to collapse
I'm with Tony here. This is my main phone so I'm not looking to break anything, let alone completely wipe my phone with a manual install like that. Not at this time, anyway. I've thought about it, but am shying away from that for now.
data
NAiLs00 said:
I'm with Tony here. This is my main phone so I'm not looking to break anything, let alone completely wipe my phone with a manual install like that. Not at this time, anyway. I've thought about it, but am shying away from that for now.
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I dont mind losing data by manual installing, but ai need to know it is safex
Tony90mr said:
I dont mind losing data by manual installing, but ai need to know it is safex
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Click to collapse
If I get some free time today, I'm going to contact AT&T to see if something is whacked on my account or if I need a new SIM. I swear that my original Galaxy had this same problem and they fixed something. I'll let you know what they have to say.
Also, so long as you follow instructions to the T, it is safe. I am not one to jump on something immediately, so I like to read about people's problems for a couple days. This one seems to be going along well. I put Cyanogenmod 7 on my original Galaxy S without a hitch, and the process has since been simplified big time!
Well, I called and spoke with someone and AT&T has the ability to push updates manually if your phone isn't taking it. While she was waiting for the program to open, she was reading over the change log to see what all changed. She couldn't get her program to open, so she went to seek help. Unfortunately she came back and informed me that Kitkat isn't available yet, per a phone engineer. I let her know about many people receiving it already and pointed her to the S3 details on their website that says it's upgradeable to 4.4. I also showed her this:
http://www.samsung.com/us/support/S...?faq_id=FAQ00047464&fm_seq=51509&preview=true
She is going to speak with some other folks and call me back in an hour. Fingers crossed!
Tony90mr said:
I dont mind losing data by manual installing, but ai need to know it is safex
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Click to collapse
Youre best bet if you are unsure about any of it would be to use enewman17's thread in General for updating. Most have had success with it and you'll probably find it has the most detailed steps for how to do it.
NAiLs00 said:
Well, I called and spoke with someone and AT&T has the ability to push updates manually if your phone isn't taking it. While she was waiting for the program to open, she was reading over the change log to see what all changed. She couldn't get her program to open, so she went to seek help. Unfortunately she came back and informed me that Kitkat isn't available yet, per a phone engineer. I let her know about many people receiving it already and pointed her to the S3 details on their website that says it's upgradeable to 4.4. I also showed her this:
http://www.samsung.com/us/support/S...?faq_id=FAQ00047464&fm_seq=51509&preview=true
She is going to speak with some other folks and call me back in an hour. Fingers crossed!
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Click to collapse
Alright... The rep called me back to let me know what's up! Apparently AT&T is having problems pushing the update at this time and has no ETA when they'll have their end resolved. She suggested I go to Best Buy and have them update my phone through Samsung Experience. The store closest to me has Samsung Experience, so I'll stop there after work and update you. If you happen to try it out yourself before I reply, let me know how it goes!
Now whether AT&T is blowing smoke in my face on both the update problems and Best Buy thing... I have no clue.
NAiLs00 said:
Alright... The rep called me back to let me know what's up! Apparently AT&T is having problems pushing the update at this time and has no ETA when they'll have their end resolved. She suggested I go to Best Buy and have them update my phone through Samsung Experience. The store closest to me has Samsung Experience, so I'll stop there after work and update you. If you happen to try it out yourself before I reply, let me know how it goes!
Now whether AT&T is blowing smoke in my face on both the update problems and Best Buy thing... I have no clue.
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Click to collapse
Well, Best Buy does indeed have the Samsung Experience dude present at two locations by me. One location said they didn't know what I was talking about and to wait for AT&T to have the update available. The other location the dude immediately knew what I was talking about and proceeded to update my phone.
They use a software called Smart to do this and it said there was an update for my phone. It took about 5-8 minutes and I was done. Unfortunately the Smart software wasn't so smart, because it just reflashed 4.3 onto my phone. I also attempted to do a manual check and it said "Software Update Interrupted." He proceeded to check again to see if the update was available and this time Smart was saying my phone was up-to-date. Hmph! The Samsung rep said he'd give me a call tomorrow and let me know why their Smart software didn't have 4.4.2 available, even though it should. He wasn't sure if it would just take another week before they got it, but he would get some clarification.
So much for that one.
I have been having the same problem. Everyone else seems to have gotten the update on their SIII's, but me. I feel left out of the KitKat club. Hah! Even my boyfriend has gotten it and we're on the same plan. I tried going through Kies, but it keeps saying that it doesn't support my phone. I even tried manually putting in the model number and S/N through Kies, but that just wants me to update it back to 4.1, which doesn't even make sense. I also tried changing the date on my phone to a future one, but that just made the wait time longer. It keeps saying my phone is up to date and it even says so on Kies. I don't understand...
I hate kies. ....lol!
There are two threads in General which will help you to update manually.
DocHoliday77 said:
I hate kies. ....lol!
There are two threads in General which will help you to update manually.
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Click to collapse
It was the only suggestion I was given on the AT&T community forums, I thought to at least try it. More of a headache than anything else. Hah!
The only problem is that I don't want to root my phone, like I have done with some of my old phones in the past, since this one is still under contract.
Try this thread then.
http://forum.xda-developers.com/showthread.php?t=2788012
Well, I stopped at Best Buy again today to see if they had 4.4.2 available and sure enough, they do. He told me the update came in yesterday. I had him update my phone and I'm happy to say I have KitKat on my SGH-I747.
Everything seems MUCH smoother. Bluetooth actually works and connects on its own (instantly, too), WiFi actually seems to be working instead of saying my connection is unstable, and the phone is overall swifter at tasks like it was prior to 4.3. There is also no annoying lock screen delay like 4.3 introduced for me. So overall, I'm VERY happy with 4.4.2. :good:
:victory:
... now to see if my battery life improves!
NAiLs00 said:
Well, I stopped at Best Buy again today to see if they had 4.4.2 available and sure enough, they do. He told me the update came in yesterday. I had him update my phone and I'm happy to say I have KitKat on my SGH-I747.
Everything seems MUCH smoother. Bluetooth actually works and connects on its own (instantly, too), WiFi actually seems to be working instead of saying my connection is unstable, and the phone is overall swifter at tasks like it was prior to 4.3. There is also no annoying lock screen delay like 4.3 introduced for me. So overall, I'm VERY happy with 4.4.2. :good:
:victory:
... now to see if my battery life improves!
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Click to collapse
Hi,
I am now living outside US and I have an UNLOCKED S3 i747 and I wanted to update my 4.3 to Kitkat 4.4. Unfortunately, AT&T dont push 4.4 update if you dont have an active AT&T account. Is there a quick and safe way to update without going through AT&T servers?
icewebber said:
Hi,
I am now living outside US and I have an UNLOCKED S3 i747 and I wanted to update my 4.3 to Kitkat 4.4. Unfortunately, AT&T dont push 4.4 update if you dont have an active AT&T account. Is there a quick and safe way to update without going through AT&T servers?
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Click to collapse
Already answered this in a different thread. Check the General section.

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