Develop Bugs

[Q] Weird speed problems on galaxy Gio

Hello all!
I have a problem with the galaxy Gio of my wife. I discussed this issue on a dutch android forum but we didn't find the solution, so I want to try it on xda.
The problem:
The phone is extremely slow after unlocking (not all the time but randomly). It costs about 30(?) seconds to call someone, when typing a message the letters from the first word appear when she is typing the 4th word etc.
When I wait for a while then everything works fine. Its only the first minute (?) after unlocking.
The phone:
Everything is original (launcher, Rom etc) except the simlock, that is removed. Android version is 2.2.6, phone is 3months old.
What did I already tried:
Factory reset
Place all apps (there are just a few apps, I think 10) on internal memory
Formatted sdcard
Install fast reboot to reboot on every unlock, but that was really bad.
Kill all tasks every half hour by advanced taskkiller
Now before using the phone my wife clicks on "kill al apps" from "advanced task killer" and then it works fine.
I have a Gio myself also and works much faster then my wife's Gio. But I rooted, have no space left on internal memory , have a costum launcher and also simlock removed. So it would be more logical when my Gio is slower...
Who can help us please? Cause my wife wants to throw the phone through the window

It exists always, but not as long. All you can do is overclock wife's phone and change rom. Then it should exist shorter and rarely

I don't think overclocking will help.that much. If I overclock the cpu with 10% (that will be the maximum I think) then will it take 27seconds to call someone instead of 30seconds.... If you need the emergency number it will be far to late
I have never had that problem on my Gio, it's much faster then my wife's.
It is absolute not normal, is there something I can check?

You should try and take it to service. They might fix it for free.
Sent from my GT-S5660 using xda app-developers app

Jyrx said:
You should try and take it to service. They might fix it for free.
Sent from my GT-S5660 using xda app-developers app
Click to expand...
Click to collapse
It's software problem. They would just change the rom from stock to stock... In my opinion, change her rom to CM7 for expample, and overclock CPU. It might help

I don't think they will repair it for free, because I removed the simlock. And it will costs weeks before I receive the phone back
Why is it a softwareproblem when I go back to factorysettings? When everthing is original everyone should have the problem I think?

No...
Believe me, you cant fix this yourself
Sent from my GT-S5660 using xda premium

But you think there would be no problem for service because of removing simlock?
Is there no other Gio known with the same problem?

They might not even see that..
Just dont tell them
Sent from my GT-S5660 using xda premium

But what WHEN they see? I have to pay?

[email protected] said:
But what WHEN they see? I have to pay?
Click to expand...
Click to collapse
you shouldn't tell them you did this yourself, cuz then they will think thats the reason..
just dont tell anything about it.
if they need to repair the motherboard they wont see a sim unlock

Oké, thanks remco. I bought it online @kijkshop so I need to figure out how to give it for service. Direct to Samsung or to kijkshop.
Has anyone experience what time they need to repair? (because my wife needs her phone)

Hmm..
You can go to the "kijkshop" but they arent really specialists on this, so they might even give your bricked phone back without sending it to samsung..
But its the shop were you bought it, so...
Cant you see samsung service centers on samsung.com ?
Sent from my GT-S5660 using xda premium

I'll have to look. But I think I must bring it to kijkshop because I bought it there

[email protected] said:
I'll have to look. But I think I must bring it to kijkshop because I bought it there
Click to expand...
Click to collapse
I would agree that this is a hardware issue and the phone needs to be replaced or serviced.
did you buy the phone outright, or was it with a phone plan?
if bought with a phone plan (never heard of the shop your talking about) then it should be replaced no problem...
just don't mention the sim unlock....will most likely not ever be noticed.

If indeed you have a 2.2.x. You might want to update.
Install the PC software Kies and update to the latest
Do not lose your warranty

I bought the phone without a plan.
Kijkshop is a dutch company of stores and can be translated as "lookshop". All products in the store are behind windows. You can look at the products and write down the productnumber on a card and give it to the man behind the desk. He will pick it up from behind the store. They sell almost everything you want. But there are working only 1or 2 people behind the desk (but don't ask them for product information )
The phone is updated by kies.
Now my wife don't wants to bring it back to service because she can't mis her phone (or exactly facebook on her phone )

Does the unlocked Bootloader help unbrick the Pixel C with corrupted hard drive?

So the issue can be referred to :http://forum.xda-developers.com/pixel-c/help/corrupted-hard-drive-dead-pixel-c-t3290331
https://productforums.google.com/forum/#!topic/nexus/xoaMSAa8yC8
I bought the Pixel C few days ago. I'm in China , I haven't got it yet. It's till in transit. I have read some people have this issue. It really worries me because I don't get to RAM it since I'm in China. If anything like this happens then I will have a bricked device.
My question is if I unlock the bootloader as soon as I get it. If this issue occurs, am I able to sideload the factory image to unbrick it?
Also , I would like to know if the latest batch(the ones you can get with the developer discount) have the wifi issue or are they of the same batch as the previous ones?

randy6644 said:
So the issue can be referred to :http://forum.xda-developers.com/pixel-c/help/corrupted-hard-drive-dead-pixel-c-t3290331
https://productforums.google.com/forum/#!topic/nexus/xoaMSAa8yC8
I bought the Pixel C few days ago. I'm in China , I haven't got it yet. It's till in transit. I have read some people have this issue. It really worries me because I don't get to RAM it since I'm in China. If anything like this happens then I will have a bricked device.
My question is if I unlock the bootloader as soon as I get it. If this issue occurs, am I able to sideload the factory image to unbrick it?
Also , I would like to know if the latest batch(the ones you can get with the developer discount) have the wifi issue or are they of the same batch as the previous ones?
Click to expand...
Click to collapse
For every Nexus device I purchase, it's standard practice to unlock it before completely setting everything up. So right after opening it, I'll do a quick setup and use a couple apps to check for things like dead pixels or lightbleed. Then, if everything checks out, I'll unlock the bootloader and flash the latest factory image to make sure I'm getting a fresh start from scratch. I've never seen a reason NOT to unlock the bootloader first. It helps get you out of trouble if something were to go awry on the software side. I've never encountered an issue that flashing a factory image couldn't fix.
While I can't attest to anything regarding the original batches, I can tell you the device I received with the dev discount has been perfect. No issues so far after using it for 2 weeks. I believe it was manufactured in January 2016 if the serial number naming scheme is the same as other Nexus devices.

If you have a dead HDD, nothing can fix it other than replacing it. I'm not sure if that's a software or hardware error, if it's software, reformatting the drive may help, if it's hardware, you're obviously screwed.

charesa39 said:
For every Nexus device I purchase, it's standard practice to unlock it before completely setting everything up. So right after opening it, I'll do a quick setup and use a couple apps to check for things like dead pixels or lightbleed. Then, if everything checks out, I'll unlock the bootloader and flash the latest factory image to make sure I'm getting a fresh start from scratch. I've never seen a reason NOT to unlock the bootloader first. It helps get you out of trouble if something were to go awry on the software side. I've never encountered an issue that flashing a factory image couldn't fix.
While I can't attest to anything regarding the original batches, I can tell you the device I received with the dev discount has been perfect. No issues so far after using it for 2 weeks. I believe it was manufactured in January 2016 if the serial number naming scheme is the same as other Nexus devices.
Click to expand...
Click to collapse
I've bought lots of nexii devices ,say, Gnex, nexus 7 , nexus 6 and 6P. I used to do a lot of flashing just like you do, the first thing I did was unlocked the BL and flashed a new ROM, kernel and maybe did some tweaking. But I haven't messed with my 6P cause I don't wanna unlock the BL for security reason. With an unlocked bootloader, just think about it, if you lose your phone, anyone can do whatever they want. with it That's not cool at all. So I'd rather keep it the way it is.
Glad to know that you don't have any issue with your device. I hope it's the same in my case. Thanks for the information.

brando56894 said:
If you have a dead HDD, nothing can fix it other than replacing it. I'm not sure if that's a software or hardware error, if it's software, reformatting the drive may help, if it's hardware, you're obviously screwed.
Click to expand...
Click to collapse
I think the problem mentioned should be a software issue. As in those two threads , they are not able to boot up the device simply by factory resetting it. And they failed to flash the factory image to the bricked device since it's locked.

randy6644 said:
I've bought lots of nexii devices ,say, Gnex, nexus 7 , nexus 6 and 6P. I used to do a lot of flashing just like you do, the first thing I did was unlocked the BL and flashed a new ROM, kernel and maybe did some tweaking. But I haven't messed with my 6P cause I don't wanna unlock the BL for security reason. With an unlocked bootloader, just think about it, if you lose your phone, anyone can do whatever they want. with it That's not cool at all. So I'd rather keep it the way it is.
Glad to know that you don't have any issue with your device. I hope it's the same in my case. Thanks for the information.
Click to expand...
Click to collapse
While this is definitely true, your average cellphone thief is about as tech savvy as a wet piece of leather hahaha I've had this concern myself but then realized that maybe 2% of Android owners know how to get to the recovery, hell most reps at cell phone stores don't even know how to do it, even the ones that are "techs"!. When I had my S4 rooted and stupidly let it slip that the phone was rooted, next time I came in the rep looked over the phone and called out a tech who looked at the phone for 30 seconds then said "do you know how to get to the recovery on this???". A simple pin/password/pattern lock will thwart about 90% of phone thieves out there from getting access to your data, they're most likely just going to wipe it anyway. They couldn't care less about your data, they can't sell or use that as easily as they can the device itself.
Sent from my Pixel C using Tapatalk

brando56894 said:
While this is definitely true, your average cellphone thief is about as tech savvy as a wet piece of leather hahaha I've had this concern myself but then realized that maybe 2% of Android owners know how to get to the recovery, hell most reps at cell phone stores don't even know how to do it, even the ones that are "techs"!. When I had my S4 rooted and stupidly let it slip that the phone was rooted, next time I came in the rep looked over the phone and called out a tech who looked at the phone for 30 seconds then said "do you know how to get to the recovery on this???". A simple pin/password/pattern lock will thwart about 90% of phone thieves out there from getting access to your data, they're most likely just going to wipe it anyway. They couldn't care less about your data, they can't sell or use that as easily as they can the device itself.
Sent from my Pixel C using Tapatalk
Click to expand...
Click to collapse
Well, usually thieves might just wipe everything. But still, there are risks. There are certain ways to go around the locked screen if you got a unlcoked BL and rooted phone. I've got all my photos( No nude pics ) stored on Google, and also all my contacts, whom wouldn't be happy to share their information with a thief, and some notes, payment apps as well as some important emails. There's too much going on and I don't wanna take risks. Also, if my phone got stolen, I'll have make sure the SOB got a brick ,nothing more. Sure they can tear it apart and sell some parts of it, but they don't get a phone.
I still flash roms and stuff on my oneplux which i got few days ago since my nexus 6 went dead, I do that because it's not my main phone and I don't have a lot of personal information stored there unlike on my 6P. For a tablet, maybe I would do that since I'll put it home usually .

randy6644 said:
Well, usually thieves might just wipe everything. But still, there are risks. There are certain ways to go around the locked screen if you got a unlcoked BL and rooted phone. I've got all my photos( No nude pics ) stored on Google, and also all my contacts, whom wouldn't be happy to share their information with a thief, and some notes, payment apps as well as some important emails. There's too much going on and I don't wanna take risks. Also, if my phone got stolen, I'll have make sure the SOB got a brick ,nothing more. Sure they can tear it apart and sell some parts of it, but they don't get a phone.
I still flash roms and stuff on my oneplux which i got few days ago since my nexus 6 went dead, I do that because it's not my main phone and I don't have a lot of personal information stored there unlike on my 6P. For a tablet, maybe I would do that since I'll put it home usually .
Click to expand...
Click to collapse
In that case, Android Device Manager comes into play and allows you to beef up your security.
Sent from my Pixel C using Tapatalk

Another attempt to bring Note 4 Back to life (ATT - Unlocked after contract was over)

So experts,
Currently I am on S7 but I do miss my Note 4.
After Marshmallow update it started lagging, shutting off etc.. all known problems. To fix it I downloaded wake lock app and it worked fine but drained battery a lot.
I tried to flash it through odin etc... (not a technical guy I am, followed instruction from one of the threads on this forum).. took all the files on SD Card and after that phone never turned on.
It does not charge, no LED lights when plugged in, none of the buttons are responsive. I have tried everything like new charger, usb cable, PC, new batteries etc...
1) Do you guys think It's hardware problem?
If No then,
2) Is it possible to fix it and how?
Please note: Phone does not turn on or recognized by PC. If it is just software problem then I am determined to fix it. I may need instruction for even very simple steps.
Thanks in advance to all!

Bump....
Anyone?

Sounds VERY similar to the problems I and others have had with hardware. I sent mine into repair, and for a flat $74 fee, Samsung reported errors with the charging circuit, main board, camera, etc. They replaced darn near everything on that phone, all for $74... Well worth it, in my estimation. Phone still performs better than today's $400 phones... Call samsung and they'll set you up. Had the phone back in under 10 days.

Shanghai.Knight said:
Sounds VERY similar to the problems I and others have had with hardware. I sent mine into repair, and for a flat $74 fee, Samsung reported errors with the charging circuit, main board, camera, etc. They replaced darn near everything on that phone, all for $74... Well worth it, in my estimation. Phone still performs better than today's $400 phones... Call samsung and they'll set you up. Had the phone back in under 10 days.
Click to expand...
Click to collapse
Oh ok. I better do that if it is getting resolved in $74. For some reason I am not able to adjust to Galaxy s7, been on it for 6 months now I guess.

I switched to cricket several months back, and have had relatively few issues until I downloaded an ad blocker. then I started having the freezing rebooting stuttering ect.
I tried to do a factory reset, and It got into a boot loop. Somehow I managed to get it booted properly clearing the cache.
I don't know why But it is almost like I somehow got new features after wiping. With s note, and a popup hitting the home button.
However
the freezing and reboot issues are still occurring. I had none of this till I downloaded the ad blocker.
Its currently on 6.0.1 baseband n910aucs2epk2 kernel 3.10.40-8932341 Build no mmb29m.n910aucs2epk2
can I try reinstalling the update, I haven't had one since switching to cricket. I assume I would have to instal it through sd card.
And When the second poster said to contact samsung for repair. Will they fix it if you aren't the original owner?
And specifically who am I looking to contact within samsung?
thanks

q_werty said:
I switched to cricket several months back, and have had relatively few issues until I downloaded an ad blocker. then I started having the freezing rebooting stuttering ect.
I tried to do a factory reset, and It got into a boot loop. Somehow I managed to get it booted properly clearing the cache.
I don't know why But it is almost like I somehow got new features after wiping. With s note, and a popup hitting the home button.
However
the freezing and reboot issues are still occurring. I had none of this till I downloaded the ad blocker.
Its currently on 6.0.1 baseband n910aucs2epk2 kernel 3.10.40-8932341 Build no mmb29m.n910aucs2epk2
can I try reinstalling the update, I haven't had one since switching to cricket. I assume I would have to instal it through sd card.
And When the second poster said to contact samsung for repair. Will they fix it if you aren't the original owner?
And specifically who am I looking to contact within samsung?
thanks
Click to expand...
Click to collapse
Don't know all the answers but I did contact Samsung. They have walk - in centers, just google it, contact the one which is near to you. You can either ship the phone to them or just walk in. I have not confirmed about the cost of repair yet!

q_werty said:
I switched to cricket several months back, and have had relatively few issues until I downloaded an ad blocker. then I started having the freezing rebooting stuttering ect.
I tried to do a factory reset, and It got into a boot loop. Somehow I managed to get it booted properly clearing the cache.
I don't know why But it is almost like I somehow got new features after wiping. With s note, and a popup hitting the home button.
However
the freezing and reboot issues are still occurring. I had none of this till I downloaded the ad blocker.
Its currently on 6.0.1 baseband n910aucs2epk2 kernel 3.10.40-8932341 Build no mmb29m.n910aucs2epk2
can I try reinstalling the update, I haven't had one since switching to cricket. I assume I would have to instal it through sd card.
And When the second poster said to contact samsung for repair. Will they fix it if you aren't the original owner?
And specifically who am I looking to contact within samsung?
thanks
Click to expand...
Click to collapse
Had word with Samsung repair and they said the max they charge is $199. Anything more than that is beyond economical value so they don't suggest to do it. visitng them this Saturday. Will update.

Shanghai.Knight said:
Sounds VERY similar to the problems I and others have had with hardware. I sent mine into repair, and for a flat $74 fee, Samsung reported errors with the charging circuit, main board, camera, etc. They replaced darn near everything on that phone, all for $74... Well worth it, in my estimation. Phone still performs better than today's $400 phones... Call samsung and they'll set you up. Had the phone back in under 10 days.
Click to expand...
Click to collapse
I visited Samsung walk in center today. In my case they refused to repair it saying that the issue is Motherboard (without even checking, but he seemed vary confident) and the repair cost is more than the price of new phone as of now. I tried to convince him to check at least. Disappointed I am, honestly! but this visit was like final nail in the coffin.
How did you convince them to do it all for just $74?

Call Samsung customer service, they've been great to me.
+1 800-726-7864

Shanghai.Knight said:
Sounds VERY similar to the problems I and others have had with hardware. I sent mine into repair, and for a flat $74 fee, Samsung reported errors with the charging circuit, main board, camera, etc. They replaced darn near everything on that phone, all for $74... Well worth it, in my estimation. Phone still performs better than today's $400 phones... Call samsung and they'll set you up. Had the phone back in under 10 days.
Click to expand...
Click to collapse
Samsung did fix it for $70. Phone looks fresh and new now! Great service. Thanks for your suggestion!!
Now I am confused between s7 and note 4. S7 has good features like finger print (very accurate) and samsung pay (brilliant) which is missing from Note4. But I may still switch to Note 4.

q_werty said:
I switched to cricket several months back, and have had relatively few issues until I downloaded an ad blocker. then I started having the freezing rebooting stuttering ect.
I tried to do a factory reset, and It got into a boot loop. Somehow I managed to get it booted properly clearing the cache.
I don't know why But it is almost like I somehow got new features after wiping. With s note, and a popup hitting the home button.
However
the freezing and reboot issues are still occurring. I had none of this till I downloaded the ad blocker.
Its currently on 6.0.1 baseband n910aucs2epk2 kernel 3.10.40-8932341 Build no mmb29m.n910aucs2epk2
can I try reinstalling the update, I haven't had one since switching to cricket. I assume I would have to instal it through sd card.
And When the second poster said to contact samsung for repair. Will they fix it if you aren't the original owner?
And specifically who am I looking to contact within samsung?
thanks
Click to expand...
Click to collapse
Call Samsung customer care instead of visiting the walk in center.

Chinese seller messed up 7t flash to EU ROM?

So I got 7t off Aliexpress. I asked the seller not to flash Global Rom (whatever that means) but he said he can't do that. Well I ordered it anyways and it arrived clearly used (i.e. customized with apps like Netflix and some apps like Google Movies marked as used 2 weeks before I got it in Google Play Store) and with EU ROM installed. The biggest issue is troubles with installing anything via Google Play store. After I logged in with my gmail account, PlayStore got stuck updating apps like Google services and Chrome. Then I couldn't install ANYTHING, any app I add would get stuck downloading. I obviously set the proper date and time (btw, when the phone arrived, it was off by a few days on the clock, not sure why would that be the case), tried clearing cache/data on Play Store, Play Store Services, rebooting, anything I could think of I tried and still it doesn't work. Then by some miracle some apps got installed (after hours of idle) but an hour later the same story all over again! I'm wondering if the vendor messed up the EU ROM flash and it's acting up, or perhaps he installed some spyware/malware which is interfering with normal operation of the phone. I'm ready to apply MSM tool and flash international ROM but would like to hear any suggestions to avoid that, don't want to brick the phone, besides, I prolly should start a dispute with guy for messing up the phone so bad that I paid a lot of money for

You need to MSM the phone back to a global stock that is available..find that thread. Or, just dispute the charge and return the thing. Sound sketchy the entire situation.

Follow the instructions to factory reset the phone with MSM tool and everything will be fine don't worry.
By the way, Netflix is installed by default as a system app this is normal. As well as Google play movies.
You could try a simple factory reset from the settings first.

yeah, MSM is the last resort, that's why I asked. I was just wondering what the heck happened and why I can't install anything despite all the troubleshooting I tried. I'm also not sure if MSM will clear up everything the guy left behind on my phone.
The problem is not just the installed apps like netflix, it's the reported usage of the apps 2 weeks prior to delivery! I didn't even know it, just came across "my apps" screen in Play store and there it is, some apps report being used 2 weeks ago, and that's in the first few hours of me receiving it. I'm just not comfortable with the phone that's been in use by someone before I got it, not sure if I can trust with my financial data, passwords and so on. The seller took a whole week from the moment I placed the order to shipping it out, probably a bit more.

anzial said:
yeah, MSM is the last resort, that's why I asked. I was just wondering what the heck happened and why I can't install anything despite all the troubleshooting I tried. I'm also not sure if MSM will clear up everything the guy left behind on my phone.
The problem is not just the installed apps like netflix, it's the reported usage of the apps 2 weeks prior to delivery! I didn't even know it, just came across "my apps" screen in Play store and there it is, some apps report being used 2 weeks ago, and that's in the first few hours of me receiving it. I'm just not comfortable with the phone that's been in use by someone before I got it, not sure if I can trust with my financial data, passwords and so on.
Click to expand...
Click to collapse
I understand. You ordered it from China? How much time did it take to come?
Mine took 5 weeks. So usage 2 weeks ago would not be worrisome. Maybe they simply forget to reset the phone after flashing the ROM. I don't know the procedure but they maybe test the phone quickly before resetting it and this time.... They forgot to factory reset it. But the fact that you can't install apps is really strange I agree. Anyways MSM should format and re-encrypt everything so it should be good.

morback said:
I understand. You ordered it from China? How much time did it take to come?
Click to expand...
Click to collapse
Mine was about 3 weeks but that's as reported by Aliexpress. The postal service actually recorded receiving the package about 2 weeks before I got it, so it's possible that the guy simply printed out the shipping label but shipped it later.
Does MSM clear out any potential rooting or whatever else in the bootloader apart from firmware itself?

anzial said:
Mine was about 3 weeks but that's as reported by Aliexpress. The postal service actually recorded receiving the package about 2 weeks before I got it, so it's possible that the guy simply printed out the shipping label but shipped it later.
Does MSM clear out any potential rooting or whatever else in the bootloader apart from firmware itself?
Click to expand...
Click to collapse
As I understand, it completely resets the phone to stock so you should loose root and unlocked bootloader if it was unlocked.

I got a 7t pro McLaren edition from China, took 5 days to get to me buying from eBay. Arrived 2 hours ago sealed brand new with global rom/Google maps out the box. It's weird some have oxygen OS and playstore from factory and some don't

Mine arrived sealed as well, but it was sealed by the seller, not at the OnePlus factory. It was obvious from the addition of a plug adapter and misplaced SIM ejector in the box

anzial said:
Mine arrived sealed as well, but it was sealed by the seller, not at the OnePlus factory.
Click to expand...
Click to collapse
99% think thats factory sealed but it is from the seller.

Linuxkek said:
99% think thats factory sealed but it is from the seller.
Click to expand...
Click to collapse
Just received my second one last Thursday and it was sealed as well. Obviously done by the seller as it is a Chinese one (256GB) with global rom.

Ads in launcher

I just bought Red Magic 5g about a week ago, And I'm ****in sick of the ads. Ads after you unlock the phone everytime. Ads while you are playing. Wtf Nubia. This **** wasn't in any reviews. Nubia added it afterwards.
**** YOU NUBIA.
How do I remove it?
1. Will a new rom help?
2. Or do I have to sell, boycott Nubia and spread hate against them for the rest of my life.

GLOWRIOUS said:
I just bought Red Magic 5g about a week ago, And I'm ****in sick of the ads. Ads after you unlock the phone everytime. Ads while you are playing. Wtf Nubia. This **** wasn't in any reviews. Nubia added it afterwards.
**** YOU NUBIA.
How do I remove it?
1. Will a new rom help?
2. Or do I have to sell, boycott Nubia and spread hate against them for the rest of my life.
Click to expand...
Click to collapse
-_- nubia didn't do anything. Check your phone for adwares. Probably. Installed some modded cracked app and. Ad ware came. With it.
Sent from my NX659J using Tapatalk

GLOWRIOUS said:
I just bought Red Magic 5g about a week ago, And I'm ****in sick of the ads. Ads after you unlock the phone everytime. Ads while you are playing. Wtf Nubia. This **** wasn't in any reviews. Nubia added it afterwards.
**** YOU NUBIA.
How do I remove it?
1. Will a new rom help?
2. Or do I have to sell, boycott Nubia and spread hate against them for the rest of my life.
Click to expand...
Click to collapse
Where did you buy the phone from?
This isn't normal and the seller has probably infected your device with adware/malware.

samussamus1 said:
Where did you buy the phone from?
This isn't normal and the seller has probably infected your device with adware/malware.
Click to expand...
Click to collapse
I bought mine through Amazon. internal plastic packaging over the phone had some scratch. I didn't think anything of it. But now I see your point. Anyway I installed an antivirus and this problem is solved!! Thank you for your input.

GLOWRIOUS said:
I bought mine through Amazon. internal plastic packaging over the phone had some scratch. I didn't think anything of it. But now I see your point. Anyway I installed an antivirus and this problem is solved!! Thank you for your input.
Click to expand...
Click to collapse
you must have gotten it through some reseller that added ads and probably spyware to your phone, if it was not you through some cracked application.
your only way to fix it.
grab the NA or the EU rom depending on your location. flash that through settings / system update (three dots) local update, choose the rom you downloaded and flash. - you will lose all data and your phone will be reset.
NOTE :: disable your pin on the phone before you flash or it will ask foryour pin or get stuck waiting for a phantom pin input after you flash.
After you have a clean rom installed and you've setup your phone. Go and change EVERY SINGLE ONE OF YOUR PASSWORDS FOR THINGS YOU"VE USED ON THE PHONE. whoever added the adware and possbly spyware wil lhavea copy of your current data.
the Antivirus program may have cleared most of the ads you see. but if a spyware application was already on your system it means it already installed os level code that eill copy and transmit your data to someone else. antivirus software wont change that, as it would think its the correct process of the phone to "send analytical data" - even if that data is small parts of everything on your phone, including your encryption keys, passwords, and physical data like photos.
doing a full reset of the phone with a new rom flash will format all the user space and system partitions. after you can setup the phone again and reset all your pins and passwords to something else.

GLOWRIOUS said:
I bought mine through Amazon. internal plastic packaging over the phone had some scratch. I didn't think anything of it. But now I see your point. Anyway I installed an antivirus and this problem is solved!! Thank you for your input.
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Three words.
Antivirus is bad
Next few more words
You already had the correct answer flash with NA or EU rom and reset / factory reset the phone. Should solve the issue. I would suggest using edl flash to get guaranteed result, but I do believe it's risky for you.
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