Restore from HTC Backup not working - One (M8) Q&A, Help & Troubleshooting

Hi,
I am unable to restore my data from HTC backup (google drive).
I can start the restore, but it stalls at around 35% sometimes 35, 36 or 38%
I believe I have triet everything
- force close facebook apps (read it online)
- clear HTC backup data
- remove/add HTC account
- disable google recover
- Tried different ROMS, stock, ARHD 22.1, ARHD 11.2
I just chatted with HTC and they says that there's a general problem with restoring - I was kind of hoping someone here would be willing to test if they are able to restore?

Doesn't work past few weeks. It doesn't event work on my wife's HTC desire 610 and she's fully stock with locked boot loader. So yes its a general HTC problem.[emoji4]

I was having the same issue and just gave up on it. Used to work fine. I'm on lollipop now, but I think it was still stalling out when using 4.4.4 as well.

OK, Thanks for your input.
I just regret that I did not make a backup with MyBackup Pro instead of HTC Backup, it have just worked great the last few times I have used it

hypetaxx said:
OK, Thanks for your input.
I just regret that I did not make a backup with MyBackup Pro instead of HTC Backup, it have just worked great the last few times I have used it
Click to expand...
Click to collapse
I just did a RUU back to stock and htc backup restored my stuff fine .. this was on Tuesday 11/18/14. It worked the same as it always has.

Interesting, do you use Google Drive or Dropbox as backup "server"?

Related

Restore MyBackup Pro backups

Hi.
I come from an HTC Desire and I have some backups that I made with MyBackup Pro of some app's data. Relevant data like some games progresses, Libra's database, etc. MyBackupPro has an online backup and I backed the data online on the HTC Desire and tried to restore it in the Galaxy Nexus. The Galaxy Nexus recognizes the backup, shows the apps that are backed up, but when I press Restore it says that I should reboot the device and that the restore was OK almost instantaneously. Nothing is restored, no data is transferred to the phone..
Is there any other way to migrate this kind of data? Shouldn't MyBackup Pro be working on the Galaxy Nexus?
Thanks in advance
Anyone?
Maybe the app needs an update for ICS? Try to check their site to see if there's a reported problem, that's most likely the case.
Should have gone with Titanium Backup. I never had much luck with MyBackup anyway. Titanium is rock star on ICS.
The only problem Ive had so far has been restoring SMS with Pro.
Even with busy box installed its suuuper slow at the moment.
I sent them an email, I'll wait for an answer.. But I guess it is due to incompatibilities with ICS too..
AmesCell, I have always used MyBackup while using the Desire, never had a problem. Anyway, I still have the Desire and can use Titanium, but my Galaxy Nexus isn't rooted, and Titanium needs root.
eddie_gordo said:
I sent them an email, I'll wait for an answer.. But I guess it is due to incompatibilities with ICS too..
AmesCell, I have always used MyBackup while using the Desire, never had a problem. Anyway, I still have the Desire and can use Titanium, but my Galaxy Nexus isn't rooted, and Titanium needs root.
Click to expand...
Click to collapse
Your signature says your Desire is rooted. Rooting the GN is easy. I go through 4 phones a year. I couldn't imagine doing that without Titanium.
Yes, the Desire is rooted, but I wasn't planning on rooting the GN so soon. I just got it 2 days ago and I want to see how this goes without any "hacks"..
I wouldn't have rooted the Desire in the first place if it wasn't for the lack of updates, etc... That's the main reason I bought the GN, having a more official support. Let's see, I'm almost sure that I'll root it in the future, but I don't want to do it right now.. I'll just wait for the Rerware answer to my email and see how it goes.
Thanks
Any update?
Rerware already answered, but no updates. Although I think I know what the problem is. I am only backup up app's Data, because they are already installed in the GN. But this is a "root only" feature and, for what I understood, non-rooted devices cannot restore this kind of backup, only APK backups. I asked this to the guys at Rerware to see if there is a workaround.
When I have news I'll post them here.
eddie_gordo said:
Yes, the Desire is rooted, but I wasn't planning on rooting the GN so soon. I just got it 2 days ago and I want to see how this goes without any "hacks"..
Click to expand...
Click to collapse
restoring your data/sms/backups is a "hack"
Hi,
Did you manage to find a solution to this problem? My phone is rooted and it still doesnt restore anything. Just like you said it finds the backup but then when you select the arrow next to apps to tick which ones you want to restore nothing is shown..
I need this to restore my game saves, spotify offline music etc
This happened to me with my sensation before. Somehow the backup got corrupted to I deleted it and started from scratch. Sorry to hear this happened to you it seriously sucks losing akk that stuff. What I've been doing is using from manager to restore my data partition and I've never had any issues SO FAR.
Enable advanced options, click restore and restore backup and only select the data.
Sent from my Galaxy Nexus using Tapatalk 2
I managed to solve the problem......
First my story:
I decided to install new ROM on my phone....i backed up apps and data with My Backup Pro (i bought the app)
My phone is rooted of course.
So i installed the new ROM and then i installed the My Backup Pro and started to restoring apps but i didn't get the app/data/app+data popup
and of course i couldn't restore my data from apps. i got really frustrated and browsed the web and couldn't find anything.
I started everything from the begining uninstalled all apps and figured it out that i did something wrong....and that is this that My Backup Pro doesn't work as it should without busy box...u have to install Busy Box before installing the My Backup Pro!
Follow this tutorial in order to restore your apps + data
Backing up apps on android (rooted) after installing new ROM
With My backup pro application
1. Backup apps + data
2. Backup dictionary
3. Backup all other data you want to
Install new ROM and then start restoring by this order
1. first install busy boxes i found there are two (BusyBox and BusyBox installer on the google store. install both)
2. install My backup pro and when asked to install additional options for rooted phone choose yes (now you should be able to choose between app/data/app+data to restore)
3. restore apps + data
4. thats it...enjoy!
It worked for me!! :good:

[Q] HTC Back-up service dont works on wifi after update android 4.4.3

After the update to Android 4.4.3 my M8 cannot make backups with the HTC Back-up service on Wi-Fi. On LTE it works well.
I become the following message:The HTC backup service is unavailable at this time. Please try again later. (Translated with Google)
Not sure which carrier you have but im on TMO stock M8 with the new 4.4.3 update and i just performed a back up on WiFi using the HTC Backup.
Justin2003 said:
After the update to Android 4.4.3 my M8 cannot make backups with the HTC Back-up service on Wi-Fi. On LTE it works well.
I become the following message:The HTC backup service is unavailable at this time. Please try again later. (Translated with Google)
Click to expand...
Click to collapse
Stock ROM?
I haven't had any luck with the HTC backup lately. It seems to get part way and fail. It I run it manually it gives me a generic could not reach HTC backup service error.
I am complete stock rom with S-Off and Super CID. The problem is not the WiFi because it dont works now with LTE.
Aukutsutsu said:
I haven't had any luck with the HTC backup lately. It seems to get part way and fail. It I run it manually it gives me a generic could not reach HTC backup service error.
Click to expand...
Click to collapse
Thats the same error.
Justin2003 said:
Thats the same error.
Click to expand...
Click to collapse
I never encountert the error but read of it on a German forum. They went through the following for a solution:
1) clear htc backup data under settings APPs
2) clear play services data under settings APPs for those who use Google account to backup (maybe also dropbox for those on dropbox)
3) rename phone
After those steps they set up HTC backup again and it worked.
Some of them wiped cache as well prior to setting up backup again, but doesn't make sense for me in this case.
Sent from my HTC One_M8 using XDA Free mobile app
HTCNerdYoda said:
I never encountert the error but read of it on a German forum. They went through the following for a solution:
1) clear htc backup data under settings APPs
2) clear play services data under settings APPs for those who use Google account to backup (maybe also dropbox for those on dropbox)
3) rename phone
After those steps they set up HTC backup again and it worked.
Some of them wiped cache as well prior to setting up backup again, but doesn't make sense for me in this case.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
It do not work for me. My wife's M7 have the same problem after update Android 4.4.3

Google Backup

Dear,
i have setup the backup & reset
Backup my data is on
backup account is my gmail account
Automatic restore is on
but when i try to restore from htc backup , it's shown None !!
would you please help
BR
Bikoo
any help?
any help?
Thing the issue is HTC backup, don't believe that it directly uses Google Backup. So when you do a Google Backup, you are backing up your apps list, WIFI passwords, etc. When you do a restore, you don't get personalization like you did with HTC backup. Think that HTC is getting away from the backup, and using the HTC transfer wizard.
OMG means no more full backup !!! as my M7 use to be !!
bikoo106 said:
OMG means no more full backup !!! as my M7 use to be !!
Click to expand...
Click to collapse
HTC Backup was retired with MM Android.
If you don't think your backup is working turn it off and turn it back on wait 24h as it seems to like to backup when the phone is idle during the night.
To check the status of your backup go to you Google Drive or use the App on the phone - click on settings then Manage backup and it will show when your apps was backed up. If you have no backups again go back to turn it off and back on and it should kick back into life.
I had to do it on my 10 as it had kept my old M8 backups after I lost all data when i S-offed lol it was only a few days out so didnt lose much.
Google backup is actually quite good these days it just works....when it works
Jump1ng said:
HTC Backup was retired with MM Android.
If you don't think your backup is working turn it off and turn it back on wait 24h as it seems to like to backup when the phone is idle during the night.
To check the status of your backup go to you Google Drive or use the App on the phone - click on settings then Manage backup and it will show when your apps was backed up. If you have no backups again go back to turn it off and back on and it should kick back into life.
I had to do it on my 10 as it had kept my old M8 backups after I lost all data when i S-offed lol it was only a few days out so didnt lose much.
Google backup is actually quite good these days it just works....when it works
Click to expand...
Click to collapse
Thanks , i follow ur instruction and lets see after 24 as it was on already but no backup so i make refresh .. lets see
Thank you
If I am not mistaken, with MM backup, you can only restore when you are first setting up the phone as new or after a reset. It will ask you to restore after you enter your Google account.
The restore option you see in your HTC 10 is to restore from an HTC Back up, which you might have made from another phone. When using the back up in HTC 10 it will go to Google back up, not HTC backup.
omar302 said:
If I am not mistaken, with MM backup, you can only restore when you are first setting up the phone as new or after a reset. It will ask you to restore after you enter your Google account.
The restore option you see in your HTC 10 is to restore from an HTC Back up, which you might have made from another phone. When using the back up in HTC 10 it will go to Google back up, not HTC backup.
Click to expand...
Click to collapse
You are right as when i setup my new HTC 10 i found the old HTC backup from my previous HTC ONE M7, but now i didn't see any restore point. i want to make factory reset but i'm not sure if i'll be able to recover all my data or no !!!
bikoo106 said:
You are right as when i setup my new HTC 10 i found the old HTC backup from my previous HTC ONE M7, but now i didn't see any restore point. i want to make factory reset but i'm not sure if i'll be able to recover all my data or no !!!
Click to expand...
Click to collapse
You will not be able back up all your data, but you will get all apps downloaded from Play Store to download again. As for the backup data, you can check what you have backed up by going to the "Drive" app, settings & "Manage backup". You will find a list of all backed up apps on Google.
omar302 said:
You will not be able back up all your data, but you will get all apps downloaded from Play Store to download again. As for the backup data, you can check what you have backed up by going to the "Drive" app, settings & "Manage backup". You will find a list of all backed up apps on Google.
Click to expand...
Click to collapse
Manage backup from Drive app is empty !
Can't say why, but that probably means you don't have a Google backup. See the accounts settings, is Google syncing OK in accounts & sync?
omar302 said:
Can't say why, but that probably means you don't have a Google backup. See the accounts settings, is Google syncing OK in accounts & sync?
Click to expand...
Click to collapse
it's already there and ok !! should i attache some snaps ?
Unfortunately I cant assist. I don't know why it would be empty if it already turned on!
bikoo106 said:
Manage backup from Drive app is empty !
Click to expand...
Click to collapse
I had that problem on both my old M8 and the 10, i had to turn the backup off and back on wait 24h and it seems to kick it back into life. Once it start working it seems to work perfectly keeping the backups fresh and up to date..
As there isn't a manual switch its a bit of a pain as you have to wait so long before you can see if it helped or not.
Jump1ng said:
I had that problem on both my old M8 and the 10, i had to turn the backup off and back on wait 24h and it seems to kick it back into life. Once it start working it seems to work perfectly keeping the backups fresh and up to date..
As there isn't a manual switch its a bit of a pain as you have to wait so long before you can see if it helped or not.
Click to expand...
Click to collapse
but it's not working with me !!! i tried many times !

Titanium Backup

How do you get TB to work from another device?
I backed up to Google Drive from M8, then restored to HTC 10, but I can't get my backups to show up.
TIA
mcwups1 said:
How do you get TB to work from another device?
I backed up to Google Drive from M8, then restored to HTC 10, but I can't get my backups to show up.
TIA
Click to expand...
Click to collapse
Copied my back up folder, it's quite old some of the back ups are from apps I installed several phones ago.
Phone to computer to phone. Then locate it in the app.
Sent from my HTC 10 using XDA-Developers mobile app
Copy.
Couldn't get it to work, but was able to sync data from Google Drive to TB over WiFi.
All is good.
HTC10
I copied my backups from my old phone to my PC, hooked up my HTC 10, then copied them back to the same location on my phone (using expanded storage).
I downloaded Titanium Backup, checked that the backup directory was set properly in the general preferences, and my backups appeared as expected.
Has anyone having issue figured anything out. I'm in the same boat - HTC M8 TB Pro backup will not restore on the HTC 10. When I verify the backup on the M8 everything is good. TB recognizes the elements but will not allow a restore. when I verify the backup on the 10 it's all errors...
Where is the Settings Button?
...first Post was in wrong Thread (HTC Desire) - Sorry Mods!
So I write my problem here again!
Hey guys,
as you can see on the attached picture I don't have the "Settings Button" in the Titanium App??
Can somebody helb me out please - I have no idea why it is gone or why it isn't there anymore?
Maybe the additional information are needed to easier identify my problem:
HTC 10
S-OFF
BL: Locked
FW: 2.41.401.4
OS: Purefusion 8.0.0
Thx
Da_Hausa said:
...first Post was in wrong Thread (HTC Desire) - Sorry Mods!
So I write my problem here again!
Hey guys,
as you can see on the attached picture I don't have the "Settings Button" in the Titanium App??
Can somebody helb me out please - I have no idea why it is gone or why it isn't there anymore?
Maybe the additional information are needed to easier identify my problem:
HTC 10
S-OFF
BL: Locked
FW: 2.41.401.4
OS: Purefusion 8.0.0
Thx
Click to expand...
Click to collapse
Select Problems.
Sent from my HTC 10 using XDA Labs

Android ID Backup / Restore Pixel XL Oreo

Ok folks, I've been googling for a while now and can't get a straight simple answer. I have an app, MoviePass, that once installed links to your Android ID and won't allow you to change but once per month. I didn't know this until already changing it once, so now I can't flash anything for another 30 damn days or the app won't work. Here's my question: How do I backup and then restore my Android ID? And before you answer , it has apparently changed in Oreo. I found a ton of posts showing how to do it with titanium Backup, but that method apparently no longer works in Oreo because of the changes made in how the Android ID is stored per app now or something. So please does anyone have a PROVEN method that you know 100% works that I can try ? I don't wanna downgrade to Nougat just to be able to do this lol. This app is holding me up from flashing awesomeness!
Stuck in the same boat.. I have to do a backup, then restore my old rom to use movie pass and then restore my backup. It's super annoying but at least it works. Hope there is a way to fix this for us who flash often
unknown3rror said:
Stuck in the same boat.. I have to do a backup, then restore my old rom to use movie pass and then restore my backup. It's super annoying but at least it works. Hope there is a way to fix this for us who flash often
Click to expand...
Click to collapse
I actually managed to get it working. I have Titanium Backup Pro, not sure if you need that version or the free one, but I did a full backup of the app and then restored the app after flashing a new ROM and downloading Titanium Backup. The app restored, and MoviePass didn't give me any problems.
Phalanx7621 said:
I actually managed to get it working. I have Titanium Backup Pro, not sure if you need that version or the free one, but I did a full backup of the app and then restored the app after flashing a new ROM and downloading Titanium Backup. The app restored, and MoviePass didn't give me any problems.
Click to expand...
Click to collapse
I've tried with titanium backup but it didn't work. I went from andoid N to O and my phone says it's a pixel XL (I have axon 7) so that may have something to do with it..?
Edit: So I just tried again and it worked! Thanks
unknown3rror said:
I've tried with titanium backup but it didn't work. I went from andoid N to O and my phone says it's a pixel XL (I have axon 7) so that may have something to do with it..?
Edit: So I just tried again and it worked! Thanks
Click to expand...
Click to collapse
No problem! Yeah they changed the way Android ID worked and how it is associated with applications in O versus previous versions of Android. Glad it worked !
If you want to restore the Android id of a previous version on the same phone then you have to just Backup "Settings storage" and then restore it.

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