Develop Bugs

Desire HD Volume Button Broken

Not sure if this happened before I dropped it at Christmas or not... BUT...
My volume button is sticking out at the bottom. So the end that lowers the volume. It's all good up the top. Any ideas how I can, or where to get this, fixed. I'm in Sydney.
I opened the battery compartment to have a look, but there is a void sticker over one of the screws. So don't wanna go there unless its a guarantee fix.
Sent from my Desire HD using XDA App

Same problem here.. I can't find replacement part so I have ordered from ebay for shocking price for smallest piece is 19$ :S

thr r apps to control the volume in internal like mini info
Sent from my Desire HD using XDA App

kudoboi said:
thr r apps to control the volume in internal like mini info
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
i think you're totally missing the point. lol
anyway, can't you just push it in? give it a lil force until it snaps back into place. let me know what happens.

just noticed that I can increase volume on my DHD, but can't lower the volume. restarted it, thinking that it might be a sw bug, but it still doesn't work.
is this the issue you guys are experiencing?
hope it's easy to solve, since I'm in Brazil and bought the phone in Germany.
best regards
André

o reverendo said:
just noticed that I can increase volume on my DHD, but can't lower the volume. restarted it, thinking that it might be a sw bug, but it still doesn't work.
is this the issue you guys are experiencing?
hope it's easy to solve, since I'm in Brazil and bought the phone in Germany.
best regards
André
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Click to collapse
André, i really don't think so...
I'm getting same trouble, the button works fine, but the down side (to decrease volume) is a little out, if compared with up side that stays closer to the frame, looks like a "seesaw"... i believe you got a hardware issue...
Sent from my Desire HD using XDA App

I have same design issue. Upper part of button (volume up) is more inside the phone and volume down part sticks a bit out.
Still buttons work as they should.
Sent from my Desire HD using XDA App

I don't exactly have same issue but close.
My volume rockers work, it's just they both are sunken to bottom and haven't that normal touch i've seen on other DHDs
Kindda nasty. Has anybody went to HTC to fix that? I'd love to know before sending... or not

yeah it seemed so for mine too.. but then i dotn have much problem with mine ..

Had a similar problem for me within first 14 days of my contract, just sent it back and got a replacement under warranty with orange. Maybe HTC or your carrier can do the same thing.

arielc said:
Had a similar problem for me within first 14 days of my contract, just sent it back and got a replacement under warranty with orange. Maybe HTC or your carrier can do the same thing.
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Click to collapse
Thanks a lot, this is what I was looking for. I may send it sometime during exams (where I'll miss it less )

Got kind of the same problem, my volume down button is not nearly as responsive as my volume up button.

Got the same problem, my volume down button is not nearly as responsive as my volume up button.

OMG the bottom voice button is so weak..I am afraid of mine now...

my volume button popped out, doesn't sit flush and keep catching.
Added some glue to keep it held down, need to fit a replacement! Anyone know how to?

+1
I have same issue with volume key, seems quite a common problem, surely covered by factory warranty?

Fixed my volume button
I had the exact same problem with my volume rocker, the bottom part was sticking out but the top seemed all right.
I've just fixed it with a bit of glue and by only removing the battery lid.
For what it's worth, here's how I did it.
If you remove the battery lid you can gently pry out the loose end of the volume rocker, just a little so you can see what's supposed to hold it back.
There's a piece of plastic glued to the bottom of the volume rocker that's come partly undone.
I just put a toothpick between the case and the volume button, so it's sticking out.
Then I used another toothpick to get some superglue on the loose piece of plastic.
After that I removed the first toothpick and pressed down on the volume button for a bit.
Now it's all tight and snug like it used to be.
Be careful with the glue so you don't glue the rocker to the case or something.

Hey thanks if my breaks its gonna be useful!

Had this problem, bottom volume became almost completely unresponsive and has really been bugging me for a few months now, so today I took the whole aluminium volume rocker off, slightly different experience to the post above.
Basically it's constructed pretty poorly, the aluminium rocker forms a latch at the top which holds onto the body of the device above where the button is seated.
The bottom of the rocker then has a plastic flap which is glued into a hole to hold the rocker on, this flap had more or less come off for me, seems very poorly manufactured, so I pulled up more and the whole button came off.
The actual volume buttons themselves are very small and these are seated in the housing of the device between this latch at the top and the plastic flap at the bottom. The rocker has two pieces which push down on the buttons to operate them.
Some dirt and grime had built up in there so I scraped that all off first with the head of a Phillips size 00 screwdriver.
I put a very small balled piece of paper on top of the volume down button and it's now working fine again, I just need to glue that flap back down so the rocker doesn't come loose. If the piece of paper is too big the volume rocker won't go down at all so you have to get the size right, relieved to have a working volume button again though.

search the forum, someone wrote how he fixed his button using a bit of superglue. it works like a charm. basically the volume rocker is held onto the phone with a rubber base. with time the rocker comes unglued from the rubber base. if you use something thin, like a toothpick or a small cutting knife you can insert a very small amount of glue between the 2 and glue them back together. just don't overdo it with the glue or you'll end up gluing the rocker to the body! i did it on mine and now it's as good as new

Volume Rocker or Power button WOBBLY

I have the white one
My volume rocker is wobbly and whenever my phone vibrates it has that sharp sound vibrating as well
As if theres a piece of plastic that is bouncing around inside the phone
But of course its just the volume rocker that is wobbling like mad whenever the phone vibrates
Anyone have this?
If I hold my finger to the volume rocker it doesnt make that nasty sound
I go into settings and I tap "vibration intensity option" and I tried selecting different vibration levels and I can definitely hear the difference
With the wobbly volume rocker
Anyone else?

The fascinate had this as well. It caused allot of concern when it was first released. They all held up like champs though. I think they are actually designed this way for longevity. I've had many Samsung phones, and never had any problems with their buttons. Try not to worry about it unless it starts to cause problems. Mine feel lose just like how you describe yours.

I would take it back for exchange if you still can. I just bought a tablet with the same problem and I am going to exchange it. For the money, that's not something you should have to deal with. My s3 definitely does not have the same problem.

Weirdly my S2 and S3 both have the sane issue. It has stopped bugging me though.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

My button keeps getin pressed and turning my phone off i wish it was on the top! The casemate tough makes it stick out even more thats the only issue for me.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

1sagain said:
I have the white one
My volume rocker is wobbly and whenever my phone vibrates it has that sharp sound vibrating as well
As if theres a piece of plastic that is bouncing around inside the phone
But of course its just the volume rocker that is wobbling like mad whenever the phone vibrates
Anyone have this?
If I hold my finger to the volume rocker it doesnt make that nasty sound
I go into settings and I tap "vibration intensity option" and I tried selecting different vibration levels and I can definitely hear the difference
With the wobbly volume rocker
Anyone else?
Click to expand...
Click to collapse
I have the exact same problem, went back to the store the day after, the rep said it isn't wobbly... and told me to test the demo ones and the demo devices also had the same volume rocker problem.
Now that I have it in a case, the weird sharp plastic moving up and down during vibrate is gone but it still bothers me to know that it's wobbly.
I tried returning it the guy said it's fine so I just lived with it.. my powerbutton isn't like this at all tho, very sturdy.

I've had three Galaxy S IIIs so far...
The power button was very loose/wobbly. AT&T replaced it for me.
The screen was separated from the bezel. They gave me a hard time about replacing this, saying that it's against policy to replace a phone multiple times unless it has a serious issue, but eventually replaced it. The power button was solid on this one.
This one has a looser power button than the first. It does not stick out as far as it did on either of the other two, and does not click when pressed. I also have to press it in just the right spot in order to get it to register. The AT&T store said that the button seemed to be working and they can't keep replacing it for "cosmetic issues."
On the one hand the button does work 90% of the time, it's just a little finicky. On the other hand, I don't expect this poor quality out of a premium device. I'm a little conflicted as to whether I should live with it our escalate to AT&T customer service.

raptir said:
I've had three Galaxy S IIIs so far...
The power button was very loose/wobbly. AT&T replaced it for me.
The screen was separated from the bezel. They gave me a hard time about replacing this, saying that it's against policy to replace a phone multiple times unless it has a serious issue, but eventually replaced it. The power button was solid on this one.
This one has a looser power button than the first. It does not stick out as far as it did on either of the other two, and does not click when pressed. I also have to press it in just the right spot in order to get it to register. The AT&T store said that the button seemed to be working and they can't keep replacing it for "cosmetic issues."
On the one hand the button does work 90% of the time, it's just a little finicky. On the other hand, I don't expect this poor quality out of a premium device. I'm a little conflicted as to whether I should live with it our escalate to AT&T customer service.
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Click to collapse
I had a similar issue with Apple recently. My iPad 3's buttons were scratched and looked like someone tried to chew on it (mind you this is a replacement for a faulty iOS iPad 3 I had). Fortunately, Apple replaced it right away for its cosmetic issues.
My power button seems to have a similar issue to yours, in terms of not being as sturdy as the volume rockers, however it's bearable and hardly noticeable.
Given that I've heard so few horror stories about Android phones as opposed to iPhones, a not-so-sturdy power button isn't the end of the world!
However your provider or Samsung at the very least shouldn't be refusing to give out replacements for such issues...

The power button and the home button? Were really wobbly on my first gs3 (white) I exchanged it when the red one came out, this one I might say is perfect from cosmetic issues.
Sent from my SAMSUNG-SGH-I747 using xda premium

Jcbzr said:
I had a similar issue with Apple recently. My iPad 3's buttons were scratched and looked like someone tried to chew on it (mind you this is a replacement for a faulty iOS iPad 3 I had). Fortunately, Apple replaced it right away for its cosmetic issues.
My power button seems to have a similar issue to yours, in terms of not being as sturdy as the volume rockers, however it's bearable and hardly noticeable.
Given that I've heard so few horror stories about Android phones as opposed to iPhones, a not-so-sturdy power button isn't the end of the world!
However your provider or Samsung at the very least shouldn't be refusing to give out replacements for such issues...
Click to expand...
Click to collapse
Well, the rep at the AT&T store said that her GS3 was like that as well, and even though I showed her that it was not like that on the floor model she insisted it was normal variation. She did offer to waive the restocking fee on a different phone if I was unhappy with it. I considered taking her up on it and going with the One X but the smaller, built-in battery and no removable storage just kills it. I'd say as long as the button keeps working I'm fine with it as-is. It actually makes it harder to accidentally turn on the phone, to be fair.

raptir said:
Well, the rep at the AT&T store said that her GS3 was like that as well, and even though I showed her that it was not like that on the floor model she insisted it was normal variation. She did offer to waive the restocking fee on a different phone if I was unhappy with it. I considered taking her up on it and going with the One X but the smaller, built-in battery and no removable storage just kills it. I'd say as long as the button keeps working I'm fine with it as-is. It actually makes it harder to accidentally turn on the phone, to be fair.
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Click to collapse
Return it then buy it from Best buy. I went through 3 models before I found one with no loose buttons. If you do a search you will see that I made the first thread about this.
Sent From My Samsung Galaxy SIII

yup got the same prob on the i747M

Rattling Volume Rocker

I am wondering how common the loose/rattling volume rocker issue is. It wouldn't bother me except for when the phone vibrates the volume rocker makes a sharp rattling noise. I am still in the 30 day return period but I don't want to go that route if I am just going to get another phone with the same issue.
Any feedback is great, yes rattling rocker, no its perfect, any response helps.

gte460z said:
I am wondering how common the loose/rattling volume rocker issue is. It wouldn't bother me except for when the phone vibrates the volume rocker makes a sharp rattling noise. I am still in the 30 day return period but I don't want to go that route if I am just going to get another phone with the same issue.
Any feedback is great, yes rattling rocker, no its perfect, any response helps.
Click to expand...
Click to collapse
I can wiggle it back and forth a bit. But not so much that it is affecting the phone vibration
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

ForcedZucchini said:
I can wiggle it back and forth a bit. But not so much that it is affecting the phone vibration
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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Click to collapse
^same with me. i can wiggle back and forth and get a slight 'sqeaking' noise, but no rattling.

Thanks for the responses guys. AT&T decided it was defective and the rattling noise is gone with the new phone. The button can wiggle but no sharp rattling noise so I am all set now.

gte460z said:
Thanks for the responses guys. AT&T decided it was defective and the rattling noise is gone with the new phone. The button can wiggle but no sharp rattling noise so I am all set now.
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Click to collapse
I kept having volume keys fall off of my inspire 4g, and finally got sick of getting replacements so I moved on. On the next phone I got the $50 Otter box which does a lot to hold the keys in place. Since everyone is making these super lightweight phone (because apparently we're all too fat and lazy to lift more than 150grams) I would recommend case-ing up your keys.

Woobly / Rattling Power and Volume Buttons

As the title said,
Anybody experience the same thing? My buttons quite woobly / rattling when I move it around, is this common? If not, should I return it?
Thank you.

Xtrader said:
As the title said,
Anybody experience the same thing? My buttons quite woobly / rattling when I move it around, is this common? If not, should I return it?
Thank you.
Click to expand...
Click to collapse
My volume rocker is a bit loose but is very tactile. My power button is tight and tactile too.

Only my power button interesting enough. My volume rocket doesn't wiggle at all.

Since everyone got different problems does this mean it's a faulty unit? Or it is by design?
Desptite the woobly, my buttons seems to work normally, just rattle when you moved it arround quick enough and I can hear the rattling sound even when the phone covered in a case.

My volume rocker is loose. Not as loose as it was on my m8. Kind of annoying but most likely common. Power button isn't loose at all.

Mine is loose too just like it was on the m8. No biggie; the screen polarization is what gets me...

got my pixel xl (please read)

Volume rocker is loose. Rattles around. Works good though. Anyone else with a brand new pixel xl experiencing this?
Regards

Nope. Mine is solid.

fremont85 said:
Nope. Mine is solid.
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Click to collapse
Well if more people say the same I'm gonna return it. I would see they'll just give me a refund. I'm really not a massive fan of the device as it turns out. Which surprises me. Maybe the smaller one I'd like better idk

nope, mine is solid

I really like mine. I'm glad I got it.

So seriously guys. You're telling me that if you wave your pixel xl in like a fanning motion sort of rapidly you dont hear any rattle AT ALL.

No rattles here

Dammit. Last thing I want to deal with right now. Why couldn't it have just been solid like yours? All the anticipation and ugh. Not to go all emo but it makes me disappointed big time.

I guess in the am with my coffee I'll fire up this support feature and see how it goes. Subscribe to the thread as I'll be updating it late. Feel free to chime in with your experience. Need to know if anyone else has this issue.
Thank you all.

No rattle here.

No rattle here either
Sent from my Google Pixel XL using XDA Labs

I just received mine, I have 2 devices, a regular and an XL. If i shake them very fast in a top to bottom direction I get a tiny bit of rattling out of both of them from the buttons. Minor issue but solid would be nice.

So, at first I thought I had the same issue as you-- but the rattling persists even while holding the volume rocker and power button.
Are you 100% positive yours is the volume rocker?

michikuda said:
So, at first I thought I had the same issue as you-- but the rattling persists even while holding the volume rocker and power button.
Are you 100% positive yours is the volume rocker?
Click to expand...
Click to collapse
Since you mention it...yes. Power button loose too. Both of them in fact.
I already had a support chat and they insisted on sending me a new device. Now we'll see how long it takes to get here.
The device is great otherwise. I would've held onto it for a while because it's def not a deal breaker. I really just wanted to reach out to support and the issue documented on their end at the very least.

I have the same issue with my Pixel XL volume rocker, its quite loose and rattles when shaking phone.
But also can hear something is loose inside the phone, just tapping with finger on the upper side of the screen while holding the vol rocker clearly can hear rattling from inside.
Also the power button press click is quite loud same with vol rocker.
Also screen tapping feels wired a bit, like theres empty space under it (like tapping the empty box)

Frostbite79 said:
I have the same issue with my Pixel XL volume rocker, its quite loose and rattles when shaking phone.
But also can hear something is loose inside the phone, just tapping with finger on the upper side of the screen while holding the vol rocker clearly can hear rattling from inside.
Also the power button press click is quite loud same with vol rocker.
Also screen tapping feels wired a bit, like theres empty space under it (like tapping the empty box)
Click to expand...
Click to collapse
I know there is already a dedicated thread for issues and I post it in their. But also stay right here that I had a major freeze and had to reboot the phone this morning. That's a little frustrating.
Apparently the rmas are going out overnight so I should have a replacement device soon. Dying to see if my replacement has the same problem. Pretty interesting you have all these people waiting weeks for shipping but I could be on my second device by the weekend already.

ryanbmw51 said:
I know there is already a dedicated thread for issues and I post it in their. But also stay right here that I had a major freeze and had to reboot the phone this morning. That's a little frustrating.
Apparently the rmas are going out overnight so I should have a replacement device soon. Dying to see if my replacement has the same problem. Pretty interesting you have all these people waiting weeks for shipping but I could be on my second device by the weekend already.
Click to expand...
Click to collapse
Then wish you luck with the new one, I have to jump on support chat to rma mine.

tigercranestyle said:
no rattle here.
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Click to collapse
Thanks for chiming in. I must be out of my mind. I went to Verizon store that had a pixel XL in stock. Checked it out and it's the same as mine. Volume button loose. Rattles when I shake the phone ever-so-slightly. What are the odds that there was another device like that?

ryanbmw51 said:
So seriously guys. You're telling me that if you wave your pixel xl in like a fanning motion sort of rapidly you dont hear any rattle AT ALL.
Click to expand...
Click to collapse
Didn't notice a rattle or looseness, but if I take my Pixel XL and do a jerky fanning motion it does sound like the power button or volume buttons are rattling. In normal use I do not hear any rattling and they don't feel overly loose. This was not the case on my N5. Those buttons rattled with just normal use (gently turning the phone over). They did address the problem on the N5 on later builds ( http://www.droid-life.com/2013/12/13/slight-hardware-tweaks-already-being-made-to-the-nexus-5/ )

I have two Pixel XL's, the buttons are very slightly loose in an an up and down motion parallel to the phone's screen. Nothing of major concern. If I shake the phone vigorously, I hear a bit of a rattle. But I'm really shaking it. Not something you would hear on a day-to-day basis.
The buttons feel very steady and clicky when pressing.