Develop Bugs

Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A

Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A.3.8
Hello,
Today Morning my watch updated on it's own I presume to New firmware version (1.0.B.3.46/1.0.A.3.8. ( flashing and the wavy display) after update it felt quite sliugissh so I decided to update using the utility .
The utility indicated new update available but when I tried to update it said failed . After that the watch refuses to turn on .
I have tried following
1. USe the 15-20 sec reset using power button - NO use
2. Tried to update again using the Sony Update utility ( The watch is recognized - it tries to update and then quickly says failed)
3. Charged it for almost 3 hours and tried again - Same result .
Now going by the other messages I have to try following
1. Charge overnight and try again
2. Leave it without power for few days and try again.
Does anybody know some other trick.
I cannot easily return it to Sony as at the moment travelling in Africa
Anil

What kind of charger you use? Try to turn on with wallcharger in it!
Sent from my LT29i using xda app-developers app

It could be that the power button is somewhat stuck, try and push in the face of the watch, that happened to me some days ago, watch turned off itself and I couldn't turn it back on.
So I remembered someone saying that they had the power button stuck and shortly after the watch became loose; mine seemed fine but (not sure if it was that) I pushed a little on the face as to fit it better and there you go, it powered on again.
It's a long shot, but hey, doesn't hurt to try...
Sent from my C6833 using Tapatalk 2

I had the same exact issue
Just try to install the software with another computer with update service
Sent from Sony Tablet Z

I have the exact same problem.
I cannot reinstall the software because it fails every time.
Is there a way to hard reset or return to the previous firmware?

GeorgeCm said:
I have the exact same problem.
I cannot re install the software because it fails every time.
Is there a way to hard reset or return to the previous firmware?
Click to expand...
Click to collapse
Till now Not found a solution or alternatives ways
@ BLK900 ->> BTW I have tried on three different machines with Firewalls off /AV switched of to rule out any outside interference .
@ fastest83 ->> The power button is working fine as after pressing it it detects the watch in update service .
I think something is botched up in sony update service .
I found a thread on http://talk.sonymobile.com/t5/Wireless-accessories/bd-p/accessories/page/2 - where one user had excatly same problem after running update on SBH52 ( bluetooth headset launched at the same time). He allowed the battery to fully run down before running the update . I am going to try that
Anybody has a idea when the battery will run out in off state ( while running mine used to last 2-3 days)
Sony must fix the update service or provide us a manul way to flash older firmware . so far my emails to service have not yeilded any results . getting the same boilerplate message run the update service or return it back for repair .
Anil

pranil said:
Till now Not found a solution or alternatives ways
Anybody has a idea when the battery will run out in off state ( while running mine used to last 2-3 days)
Sony must fix the update service or provide us a manul way to flash older firmware . so far my emails to service have not yeilded any results . getting the same boilerplate message run the update service or return it back for repair .
Anil
Click to expand...
Click to collapse
As for the battery, I'd expect at least 2 weeks while off, maybe even more...
I would try to run the update service several times (if it recognise the watch, that means the watch is somewhat on) to see if the battery runs out faster...
Sent from my C6833 using Tapatalk 2

does it show a number at the top left when switching on before the sony logo? i had the same issue today but fixed it.

derkie said:
does it show a number at the top left when switching on before the sony logo? i had the same issue today but fixed it.
Click to expand...
Click to collapse
i have the number .3 25 11.
i can't pair the sw2 with my nexus 5. i don't know why!
someone can help me? what can i do?

danymexi said:
i have the number .3 25 11.
i can't pair the sw2 with my nexus 5. i don't know why!
someone can help me? what can i do?
Click to expand...
Click to collapse
Mine after showing that error code, it vibrates 3 times... All I did is charge it until the pairing animation shows up then I paired it manually via Bluetooth - it paired and it booted twice and that's it.

derkie said:
Mine after showing that error code, it vibrates 3 times... All I did is charge it until the pairing animation shows up then I paired it manually via Bluetooth - it paired and it booted twice and that's it.
Click to expand...
Click to collapse
when the sony battery is 100% my sw2 didn't reboot in pairing animation. and if i press the power button, it vibrates 3 time and i can't pairing the phone. it said i can't piar because the pin or the passwork are wrong. but i didn't put any password or pin.
Can someone help me?

danymexi said:
Can someone help me?
Click to expand...
Click to collapse
Try the pairing with another smartphone, then when paired use the icon Settings on the SW2 to reset it, and then try the pairing again with your smartphone.

Dead
My smartwatch 2 stopped responding the 2nd day I bought it. It was showing the Sony logo and that was all. Tried updating with SUS, went ok and when restarted phone it shows logo and. 3 25 11 code. The phone is detected in SUS but update atempt fails. Tried charging, it appears that is charging but the percentage doesn't rise until restart. I think is dead.

pranil said:
Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A.3.8
Hello,
Today Morning my watch updated on it's own I presume to New firmware version (1.0.B.3.46/1.0.A.3.8. ( flashing and the wavy display) after update it felt quite sliugissh so I decided to update using the utility .
The utility indicated new update available but when I tried to update it said failed . After that the watch refuses to turn on .
I have tried following
1. USe the 15-20 sec reset using power button - NO use
2. Tried to update again using the Sony Update utility ( The watch is recognized - it tries to update and then quickly says failed)
3. Charged it for almost 3 hours and tried again - Same result .
Now going by the other messages I have to try following
1. Charge overnight and try again
2. Leave it without power for few days and try again.
Does anybody know some other trick.
I cannot easily return it to Sony as at the moment travelling in Africa
Anil
does anyone found the answer for this issue?
my phone is dead too after the update.
i cant turn it on at all and i did connect with the wallcharger all the night.
Click to expand...
Click to collapse

I sent my watch back to Sony. No answer yet. I will post the results when it will arrive.
Sent from my Nexus 5 using Tapatalk

so severoprisan, how is your sw2? is it repaired? what did they say?

Not yet. It takes 1-3 weeks from January 10th. So I'll wait.
Sent from my GT-N5100 using Tapatalk

Same here
I had the same issue. Called Sony and went through some troubleshooting before they decided it needed to be returned. The support people do not seem to have any idea why this is happening.
Not a great experience with their support people. They promised an RMA and then "forgot" to issue it. It took three calls, but the watch has finally been sent to them. I'm awaiting the refurb now.
update: Got a call from Sony. During the conversation, they mentioned that they do not send out refurbs and that the replacement watch I will receive should be brand new.
update 02/29/14: Received the replacement watch today. Pretty fast turnaround. Now I just hope this one doesn't brick, too.

I had same problem, got this watch on Christmas and after update sth gone wrong and only Flash FS message on screen. Tried everything and no luck. Finally contact Sony and send to SBE (in UK that company services most of mobile phones as manufacture service) and got replacement watch after only... 3 weeks
Sent from my C5303 using Tapatalk 2

Talked to service, they told me that they have 2 SW2's and there is no way to repair them if bricked. So i'm waiting for the replacement watch.
Sent from my Nexus 5 using Tapatalk

[HELP]SW2 Bricked after update using PCC

Hi everyone who owns Sony Smartwatch 2 like me.
My sw2 bricked after i updated using PCC. Because of there is no sw2 option on the accessory devices update, i chose MN2 to update my sw2 instead.
After updating my smartwatch, my sw2 turned off and when i turn it on, there is only a bit second of vibrate and a backlight and nothing else happen after that.
I hope someone knows a way to bring my sw2 to life as because i don't have the warranty anymore and i don't have enough money for repair. :crying:
I already tried the ff:
1. Update using PCC and chose MN2 option again.
2. Update using PCC and chose SW3.
3. Installed sw2 application and connect sw2 via NFC or BT but nothing happened.

Try this: http://forum.xda-developers.com/showpost.php?p=58321343&postcount=7
Didn´t work for me...mine is dead!

bluetooth won't connect (not your typical won't connect)

I purchased a sont smartwatch 3 about a month ago and when I first got it and charged it up, it paired right away to my phone. Over the course of a few weeks I would notice there would be times when it would not connect to my phone. Turning bluetooth off and back on would fix this. I got tired of doing that so I unpaired the watch and deleted all android wear from my phone to start fresh. The watch would not connect. I have now been trying for a few weeks to get it working again. I'll list everything I have tried below ( not in order but as I think of them).Hoping for a new idea on this I haven't found:
- clear play services and play services framework cache
- in adb shell :adb shell am start -a android.bluetooth.adapter.action.REQUEST_ENABLE
- factory reset on watch
- forget all bluetooth devices on phone
- rooted watch and tried 6.0.1 rom
- hold power button till watch restarts 3 times
- locked and unlocked bootloader
- xperia connect software repair
Is there a bluetooth testing method anyone is aware of or a way to check my bluetooth integrity ? Maybe flash a bluetooth module ?

wich phone ? I have BT issue with my xperia Z5C : SW2, SW3, Zenwatch2....

non rooted nexus 5

It's working ! This makes no sense how though. I let the watch sit for days after my last attempt to pair it. Used Sony companion to return it to stock. Today I decided to try again. It was dead and had been for a week or so. I connected it to my computer via usb and I turned it on after letting it charge for about 5 mins. On my laptop I decided to check what bluetooth devices my computer could see. My smartwacth shows up in this list. I wish there was a camera on my face, it would've been priceless. I grab my phone and reinstall android wear. It finally shows in the app. I have been trying to fix this for weeks now and it just randomly works now. Maybe this may give something new steps to try for those that run into this issue.

2gttalon said:
It's working ! This makes no sense how though. I let the watch sit for days after my last attempt to pair it. Used Sony companion to return it to stock. Today I decided to try again. It was dead and had been for a week or so. I connected it to my computer via usb and I turned it on after letting it charge for about 5 mins. On my laptop I decided to check what bluetooth devices my computer could see. My smartwacth shows up in this list. I wish there was a camera on my face, it would've been priceless. I grab my phone and reinstall android wear. It finally shows in the app. I have been trying to fix this for weeks now and it just randomly works now. Maybe this may give something new steps to try for those that run into this issue.
Click to expand...
Click to collapse
my sony smart watch 3 5.1.1 dont pair with my galaxy A8 6.0.1 via bluetooth i tried every way please help me... thanx

Same Issue
2gttalon said:
It's working ! This makes no sense how though. I let the watch sit for days after my last attempt to pair it. Used Sony companion to return it to stock. Today I decided to try again. It was dead and had been for a week or so. I connected it to my computer via usb and I turned it on after letting it charge for about 5 mins. On my laptop I decided to check what bluetooth devices my computer could see. My smartwacth shows up in this list. I wish there was a camera on my face, it would've been priceless. I grab my phone and reinstall android wear. It finally shows in the app. I have been trying to fix this for weeks now and it just randomly works now. Maybe this may give something new steps to try for those that run into this issue.
Click to expand...
Click to collapse
My SW3 won't pair with my phone (OP2), i try all the optiosn you say
I try other phones too

BeStMaker said:
My SW3 won't pair with my phone (OP2), i try all the optiosn you say
I try other phones too
Click to expand...
Click to collapse
I dont think the fault lies with the watch and phone but more so with Google play services as this is needed to run and connect android wear as far as I know. Try uninstalling play services and reinstalling on the phone. If that doesnt help then try resetting the watch in pc companion. If this doesbt help then im unsure but I could only blame gplay services as all my android wear issues have been with this such as apps like watchmaker deleting itself off the watch after rebooting my phone (xperia Z2 rooted custom rom). I even tried factory resetting both but the issue still persisted so I gave up with it and decided to manually resync apps after every reboot.
You can try resetting your devices but I cant garentee this will solve your issues.

RJASSI21 said:
I dont think the fault lies with the watch and phone but more so with Google play services as this is needed to run and connect android wear as far as I know. Try uninstalling play services and reinstalling on the phone. If that doesnt help then try resetting the watch in pc companion. If this doesbt help then im unsure but I could only blame gplay services as all my android wear issues have been with this such as apps like watchmaker deleting itself off the watch after rebooting my phone (xperia Z2 rooted custom rom). I even tried factory resetting both but the issue still persisted so I gave up with it and decided to manually resync apps after every reboot.
You can try resetting your devices but I cant garentee this will solve your issues.
Click to expand...
Click to collapse
RJASSI21 Many thanks! i clear the google play services data and now all is working fine.
Thanks!

I have this problem occasionally with my LG G4. It works fine then all of a sudden it won't connect to the phone. Shows up in Bluetooth devices, but not in Android wear. Only way I find to sort the problem out is to unpair the watch from the phone which then activates a factory reset. Once done all is good again........well for a few weeks or so.

I let the clock DIE (battery) and then work for 2 weeks, now the same problem.

Phone not charging or connecting to computer with usb cable!

It started yesterday with me trying to charge my phone in the car getting only 10% every hour. Eventually, My battery died that day and then again refused to charge with my normal sony charger or a friend's Samsung charger. It didn't connect to my laptop as well. I have done a factory reset. I've gone into safe mode. Still, hasn't charged. The only way I can charge my phone now is when I switch it off and then hold the volume up and power button till a blue notification light which I think is force charging it. I got it to 100% yesterday, everything works just fine it's just I'm not able to connect my phone to my laptop to reset or fix the software. I'm not able to charge the phone while its on.
I hope I don't need to take this to the service center to get fixed, cause service here where I stay is unbearable.
Hope one of you guys have a solution for me!

aar22on said:
It started yesterday with me trying to charge my phone in the car getting only 10% every hour. Eventually, My battery died that day and then again refused to charge with my normal sony charger or a friend's Samsung charger. It didn't connect to my laptop as well. I have done a factory reset. I've gone into safe mode. Still, hasn't charged. The only way I can charge my phone now is when I switch it off and then hold the volume up and power button till a blue notification light which I think is force charging it. I got it to 100% yesterday, everything works just fine it's just I'm not able to connect my phone to my laptop to reset or fix the software. I'm not able to charge the phone while its on.
I hope I don't need to take this to the service center to get fixed, cause service here where I stay is unbearable.
Hope one of you guys have a solution for me!
Click to expand...
Click to collapse
Hi, you really need to be a bit more descriptive if you want someone to help
What is your setup? Unlocked? Rooted? MM or LP? Stock or Customized, etc...

WildBit said:
Hi, you really need to be a bit more descriptive if you want someone to help
What is your setup? Unlocked? Rooted? MM or LP? Stock or Customized, etc...
Click to expand...
Click to collapse
Stock, mm, never bothered tinkering with it. Un rooted.

aar22on said:
Stock, mm, never bothered tinkering with it. Un rooted.
Click to expand...
Click to collapse
I dont think it's the battery or it wouldn't charge in any condition but anyway if you're pure stock try with PC Companion, it might not be charging but it's recognized right?

WildBit said:
I dont think it's the battery or it wouldn't charge in any condition but anyware if you're pure stock try with PC Companion, it might not be charging but is it recognized?
Click to expand...
Click to collapse
Doesn't get detected by my laptop as well. I can't use the companion app.

aar22on said:
Doesn't get detected by my laptop as well. I can't use the companion app.
Click to expand...
Click to collapse
Mmmh, that sonds more like a port issue... Something happened to the usb connector on the phone itself? It's certainly and odd behaviour. Not having a conncetion to your handset restricts your options unfortunately. Just to be sure you've tried on another PC so you may want to do a SW reset as the only possibility other than taking it in to Sony Service. Who knows, with a bit a luck a full reset will resolve your problem

Did you manage to find out how to fix. I'm having the exact same problem

Three months back i faced same problem. I pressed the back of my phone where the NFC sign N and then press the middle of the phone. After that insert the cable and my phone started scharging. Secondly insert charging cable with sony adpoter and start pressing back side of your mobile on different location. I hope it will work.

Thanks for the tip. I tried and it did not work tho

Maybe the slow charge setting is on? Try disabling all features (auto adjust brightness etc)
Just for giggles try to set to ultra power save mode and see if it fixes it.

Question Mi smart pen problem "K81 CS(DFU)"

Hey there everybody.
So I was using the stylus normally until the firmware update shows up, after a error on update the pen doesn't show up any more. I already tried to restore/restart the tablet and Bluetooth but without any success.
When I attech doesn't show anything, but when I remove pop a notification in red "charge your stylus now". BTW it already was in 100% b4 the update error.

Update: Apparently it's now showing as "K81 CS(DFU)" on Bluetooth and when I try to pair it says "couldn't pair with K81 CS (DFU) because of an incorrect PIN or pass key"

I have the exact same problem...any solution found yet?

Had this problem when i tried to update 1st time my gf Stylus on her tablet, first i tried with the (original) magnetic cover on and the stylus went onto DFU mode, i pressed on the button closer to the tip for about 10 seconds and the stylus went to normal mode(if i recall right). if this doesn't work try maybe the second button, or both at the same time.
Then i updated the stylus on my tablet without the magnetic cover.
Later received my own stylus and did the update procedure directly whitout the magnetic cover.
If the above doesn't work try to deplete the stylus battery, don`t connect the stylus to the tablet and leave it alone. i don't know the exact time it will last, maybe two days, or maybe a week or more, it has a tiny battery (25 mAh).
If succesfull reboot the table once, be sure to have the stylus linked but not attached to the tablet to be extra safe.
Good luck.

NeoDaemon said:
Had this problem when i tried to update 1st time my gf Stylus on her tablet, first i tried with the (original) magnetic cover on and the stylus went onto DFU mode, i pressed on the button closer to the tip for about 10 seconds and the stylus went to normal mode(if i recall right). if this doesn't work try maybe the second button, or both at the same time.
Then i updated the stylus on my tablet without the magnetic cover.
Later received my own stylus and did the update procedure directly whitout the magnetic cover.
If the above doesn't work try to deplete the stylus battery, don`t connect the stylus to the tablet and leave it alone. i don't know the exact time it will last, maybe two days, or maybe a week or more, it has a tiny battery (25 mAh).
If succesfull reboot the table once, be sure to have the stylus linked but not attached to the tablet to be extra safe.
Good luck.
Click to expand...
Click to collapse
Hi there.
Unfortunately it doesn't work.
I left the battery dry and did all the rest, but when I try to connect to the pen in dfu mode it says "couldn't pair with K81 CS(DFU) because of an incorrect PIN or password".

Okay for some magical reason it worked today.
B4 I tried all the things again I opened the " service & feedback" app and started a "get Bluetooth log" and for some unknown reason it worked.

The LKS said:
Okay for some magical reason it worked today.
B4 I tried all the things again I opened the " service & feedback" app and started a "get Bluetooth log" and for some unknown reason it worked.
Click to expand...
Click to collapse
What is all the things ? Please let me know

hi, can someone explain me what to do? I tried the above but it didn't work

Hi! I'm having exactly the same problem. Firmware update error and then with "K81 CS(DFU)".
Did anyone manage to solve it?

joaojunior said:
Hi! I'm having exactly the same problem. Firmware update error and then with "K81 CS(DFU)".
Did anyone manage to solve it?
Click to expand...
Click to collapse
no, no one could answer me, xiaomi assistance is zero. in the end I made the return of the tablet and pen as I could not any way if it was a pen or tab problem. i took a s7 tab and i am noticing that there is a sea of difference between software and support. i will not touch xiaomi products anymore

joaojunior said:
Hi! I'm having exactly the same problem. Firmware update error and then with "K81 CS(DFU)".
Did anyone manage to solve it?
Click to expand...
Click to collapse
I found the solution for me here .. its about the contacts and location permissions.
Xiaomi Smart Pen firmware update error
Good evening all, From 2 days I'm trying to update my Smart Pen, but always I got an error. Also I was looking on xiaomi.cn but method with turning on and off WiFi and Bluetooth location doesn't work. Maybe somebody here met this problem too...
forum.xda-developers.com

kvanlier said:
I found the solution for me here .. its about the contacts and location permissions.
Xiaomi Smart Pen firmware update error
Good evening all, From 2 days I'm trying to update my Smart Pen, but always I got an error. Also I was looking on xiaomi.cn but method with turning on and off WiFi and Bluetooth location doesn't work. Maybe somebody here met this problem too...
forum.xda-developers.com
Click to expand...
Click to collapse
Thanks, but this solution is for those who can connect the pen but cannot update the firmware.
In my case, the pen doesn't even connect to the tablet anymore, so I can't change the contact sharing permissions.

Hey guys so I tried multiple message and I finally got it working.
I reseted the Bluetooth and Wi-Fi preferences.
I tried to hold the front button for 10 seconds.
I tried holding the back button for 10 seconds.
I called xiaomi support and they told me to reset the Bluetooth on Wi-Fi preferences and so I did that. Then I got a notification that my xiaomi pen update was complete and I noticed that now it was connected to my tablet.

Anyone else who didn't have luck by their side?

Still have the same problem. Showing k81 C's after update my miui to 13.1.3. any other suggestion what to do to fix it

how to solve this problem k81cs(dfu)

I got the same problem with the pen who appears as K81 CS(DFU), i'm trying a lot of things, but nothing works. If anyone got an other tip :/

I keep getting please chatge your stylus now eveen after 100% fix this so annoying

Same problem.
Mi Pad 5 global version 13.1.5
Mi Smart Pen was purchased from Amazon.de - and recently turned with "K81 CS(DFU)" issue.
There is no way to update the firmware as the firmware update is disabled. Attaching and detaching pen reports "Charge your stylus now" so there is some communication going on between both devices.
I've used the service and feedback to send the logs. Tried all workarounds described on XDA forums, nothing seems to help.

there is a lsposed module named maxmipad it removes bluetooth authentication so try it i dont have the pen