I was able to submit 1 of my 2 Note 4 purchases successfully but I received the dreaded "Invalid IMEI" error on the second one. Anyone else have luck?
I sent in my trade-in phone last week, do we get some official credit receipt that must be submitted? I obviously have the phone receipt.
haupman said:
I was able to submit 1 of my 2 Note 4 purchases successfully but I received the dreaded "Invalid IMEI" error on the second one. Anyone else have luck?
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Click to collapse
In your case you need to submit through regular mail with the photo of your IMEI number.
buhohitr said:
In your case you need to submit through regular mail with the photo of your IMEI number.
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Click to collapse
You don't think there is anyway they will fix it like they did for all the issues with the TMobile submissions?
haupman said:
You don't think there is anyway they will fix it like they did for all the issues with the TMobile submissions?
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Click to collapse
Did you try remove the ‘0x’ from the “HEX MEID” at the beginning of the number before entering??
buhohitr said:
Did you try remove the ‘0x’ from the “HEX MEID” at the beginning of the number before entering??
Click to expand...
Click to collapse
I only see an IMEI that begins with a 9. Should I have a HEX MEID and can you point me in the right direction?
haupman said:
I only see an IMEI that begins with a 9. Should I have a HEX MEID and can you point me in the right direction?
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Click to collapse
Check Settings > About phone > Status, should have 2 format, one is IMEI and the other is HEX MEID. Also pull the battery and you should see in side the back cover. If no good then you need to use mail in instead of using the web portal.
buhohitr said:
Check Settings > About phone > Status, should have 2 format, one is IMEI and the other is HEX MEID. If no good then you need to use mail in instead of using the web portal.
Click to expand...
Click to collapse
There is no HEX MEID on mine but I did receive an email from Prizelogic indicating that to wait a few days because they receive an updated list from Samsung every few days. This makes sense and it's consistent with what others have reported as well as my 2 phones (the first one shipped from Verizon is in their system).
Related
Hi, i think i have been hacked by using a pirate app lmao...I've gotten random text messages to buy stuff and on my online sprint account, i have used an international text. I want to see my text message history of where my texts are going and how do i check if something else might have happened to my phone??
locoboi187 said:
Hi, i think i have been hacked by using a pirate app lmao...I've gotten random text messages to buy stuff and on my online sprint account, i have used an international text. I want to see my text message history of where my texts are going and how do i check if something else might have happened to my phone??
Click to expand...
Click to collapse
As far as on the phone, I don't think you can. If you want to see where your texts have been doing/sent to whom, call up sprint, and request a sopena [can't spell the word for my life], but its a log of your texts, and they'll mail it to you.
teh roxxorz said:
As far as on the phone, I don't think you can. If you want to see where your texts have been doing/sent to whom, call up sprint, and request a sopena [can't spell the word for my life], but its a log of your texts, and they'll mail it to you.
Click to expand...
Click to collapse
I remember a long time ago i read something about retrieving messages on rooted evos?
locoboi187 said:
I remember a long time ago i read something about retrieving messages on rooted evos?
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Click to collapse
It may have been from like a backup app.
As far as I know, I don't know a way to double back to see where it was actually sent to.
You can install handcent, open the app, click menu, then try delivery report; it shows the message, and if you tap it, it'll show you the time and to the person/number.
teh roxxorz said:
It may have been from like a backup app.
As far as I know, I don't know a way to double back to see where it was actually sent to.
You can install handcent, open the app, click menu, then try delivery report; it shows the message, and if you tap it, it'll show you the time and to the person/number.
Click to expand...
Click to collapse
Thanks for the help!
Hello,
I'm using my desire HD for quite some time now, but i've never had this problem before. When i'm opening the contacts app (if i can call it that way) and then press on the picture of someone and press call or send text message it uses the wrong number and it never did this wrong before does anyone know how to change this?
Thanks in advance!
Bob
SSJVegetto said:
Hello,
I'm using my desire HD for quite some time now, but i've never had this problem before. When i'm opening the contacts app (if i can call it that way) and then press on the picture of someone and press call or send text message it uses the wrong number and it never did this wrong before does anyone know how to change this?
Thanks in advance!
Bob
Click to expand...
Click to collapse
The number that it puts do you recognize it? Can it be the number of search of the contact? Or is it a random number?
Have you you checked your contacts list in your google account?
Entering from to PC into gmail account
Do click in the paragraph "contacts" above at the left of the mail page
SERGI.3210 said:
The number that it puts do you recognize it? Can it be the number of search of the contact? Or is it a random number?
Have you you checked your contacts list in your google account?
Entering from to PC into gmail account
Do click in the paragraph "contacts" above at the left of the mail page
Click to expand...
Click to collapse
Yes it is not some weird number it is just not the number i want to textmessage for instance when i have their mobile and home phone number it will sometimes pick the home phone number to send a text message well that is wrong and i never even changed anything so do you know how to change it?
Thnx for your reply!
SSJVegetto said:
Yes it is not some weird number it is just not the number i want to textmessage for instance when i have their mobile and home phone number it will sometimes pick the home phone number to send a text message well that is wrong and i never even changed anything so do you know how to change it?
Thnx for your reply!
Click to expand...
Click to collapse
if you´ve checked your google account &
are you sure about you don´t have various numbers in one contact i don´t know what´s the problem
Check on the gmail website and double check a few of the numbers.....make sure there aren't duplicates from a bad sync (i.e. same numbers appearing under home and mobile for instance)
If it all looks fine, I would wipe and let it re-sync.....
I have worked with contact sync apps in an enterprise environment and always found them to be "a bit dodgy" at best.
SERGI.3210 said:
if you´ve checked your google account &
are you sure about you don´t have various numbers in one contact i don´t know what´s the problem
Click to expand...
Click to collapse
Well i've checked it yes. The phone numbers are correct. I'm using HTC Sense btw. And what do you not get about my problem? When i click on someones picture in the contacts app i can choose different stuff to do like call or send text message. I do send text message it goes to the wrong number how do i change that.
SSJVegetto said:
Well i've checked it yes. The phone numbers are correct. I'm using HTC Sense btw. And what do you not get about my problem? When i click on someones picture in the contacts app i can choose different stuff to do like call or send text message. I do send text message it goes to the wrong number how do i change that.
Click to expand...
Click to collapse
mmm... you are perfectly understandable (since the first post) AND I´M GETTING THAT YOU ARE SAYING...but i sent to you 3 possible things that can provoke your problem... if anything works THEN I DO NOT KNOW THAT IT CAN GO BADLY...
Have you tried going on the contact details page, holding down on the number you want to text or call, then choose Set as primary number?
Hi, I'm having big issues sending text messages from my Arc. After using the *#*#4636#*#* code, I was also unable to change the SMSC details as kept getting an Update-Error and a Refresh-Error. I was hoping someone would able to give me some advice on how to get around this.
Thanks.
Stave_wants_2_kno said:
Hi, I'm having big issues sending text messages from my Arc. After using the *#*#4636#*#* code, I was also unable to change the SMSC details as kept getting an Update-Error and a Refresh-Error. I was hoping someone would able to give me some advice on how to get around this.
Thanks.
Click to expand...
Click to collapse
Your SIM is not Android-ready! You should contact your mobile provider and ask them for a new SIM. Should be free and instant in one of the shops you provider probably has
I would like to use this thread for similar question.
How the hell can we change SMS settings, like sms center number, validity period and so on?
Thanks.
Mercano said:
I would like to use this thread for similar question.
How the hell can we change SMS settings, like sms center number, validity period and so on?
Thanks.
Click to expand...
Click to collapse
SMS Center can be changed in *#*#4636#*#* (update = save settings, refresh = pull settings from sim)
Not sure about validity period. I think Android just keeps it on 'maximum possible'. Don't almost all phones do that nowadays?
Delivery report can be changed in the messaging options.
Since this morning I am unable to send SMS on my UK GSM Orange Samsung Galaxy Nexus.
I am able to make and recieve calls, make and recieve MMS and recieve SMS but cannot send SMS.
Where in ICS can you check the SMS Message centre? Ive tried to view it in the *#*#info#*#* and there is a bit which says SMSC, but if I put in the orange message centre number which I believe is +44 797 3100973 and click update, the update fails. There no other settings I can find in Messager app, and the APN's are correct as I can send/recieve MMS and browse the internet etc.
Ive done a reset also, still same problem.
Can anyone help?
Don't hit update. Just type the number in and exit.
Sent from my Galaxy Nexus using xda premium
@rbiter said:
Don't hit update. Just type the number in and exit.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Just tried that, unfortunately it still does not send SMS.
Ring Orange up?
Meaple said:
Ring Orange up?
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Click to collapse
Orange web help states that the following; http://help.orange.co.uk/orangeuk/support/personal/657975
Ill ring customer services to see if they can send me the message centre number or something. Seems like a bug to me in ICS as this message centre number should be acessible through the messenger app!
Make sure you have the right number. I had the same problem. Updating did not work. Typing it in did.
Sent from my Galaxy Nexus using xda premium
call orange and ask them to send you an ORANGE MESSAGE UPDATE (OMU)
Have fun getting it sorted. Will be surprised if they fix it within 3 attempts
Fixed it myself!
Since you cannot (currently) go into messages options and set the message centre number normally, you have to use the info screen and the smsc bit.
However you cannot just put in the orange message centre number ( +447973100973). You have to encode it using the following site http://www.twit88.com/home/utility/sms-pdu-encode-decode and at the bottom left box type: n the message centre number in smsc then press convert. It will then give you on the right a Hexadecimal PDU Message. Copy the number excluding the letters and do not include anything after the 11. Ie for orange on the Samsung galaxy nexus the smsc is
0791449737019037. Click update and wait a few seconds then exit and it should work!
What a faff. Ics really needs the message centre number option in the messaging app.
Hope this helps someone.
Sent from my Galaxy Nexus using Tapatalk
I had exactly the same problem which the above has helped me fix, so thanks very much Marcus. For info Vodafone converts to "0791447758100650".
I had the same issue as well on my nexus.
I had this issue but fixed it by inserting a SIM from another network(Orange), waiting for it to set up and then swapping back to my Three SIM.
Here's the one for Three UK(contract) just in case anyone needs it 0791447728008000
Rik.
Sent from my Galaxy Nexus using Tapatalk
Didn't work for me On Orange uk. Been having this problem for over a week it's really bugging me. Going to ring orange tomorrow. Probably won't be much help though. Last time i rang and they asked what phone i was using so i told them Galaxy Nexus and their system didn't recognise it
I have this problem and have not been able to find a solution. I'm in the US using SpotMobile. Their smsc is +16104680009, which converts to 07916101640800F911. When I enter this and press update, it gets saved (without the two ending 1s) and the messaging app doesn't give an error when sending a message (and I get charged for it -_-), but the recipient never receives the message.
I've also tried @rbiter's solution, but it doesn't work. The smsc doesn't get saved and I get an error when sending messages.
Any help on how to fix this would be greatly appreciated.
Take off the last "11". It should be 16 digits, not 18.
Sneaky Way of Fixing this
I too had the same problem. Out of curiosity, I went to check the Hidden phone settings on my Galaxy Nexus, I love looking at the temperature of the battery, network location and all that good stuff. But apparently ICS is glitchy regarding the SMSC settings. It apparently wipes the SMSC number as soon as you enter the hidden phone settings... To find this I went to a series of steps. The first thing I tried was popping in other SIM cards from my carrier (Telcel GSM in Mexico) All of them seemed to work fine.. And my primary SIM which didn't work on my Galaxy Nexus worked on an old Telcel-Locked phone I had.. so this sent me scrambling.. The next thing I tried was to update the SMSC through the process of encryption provided in an earlier post, and normally.. none of them which worked.. I then thought that the Phone must be keeping an erroneous configuration of my SIM card, so I resetted the phone, deleted my G-Account.. and still it would not work. I then popped another Telcel GSM SIM card in my old Blackberry 8520, went to the SMS settings and it had the SMSC number, which for Telcel Mexico is +5294100001410... I then popped in my primary SIM card which was giving me trouble in my Galaxy Nexus and when I went to the SMS settings in the Blackberry.. the SMSC value was gone.. empty.. So I just typed it in and hit save. Popped the SIM card Back in the Galaxy Nexus.. and It's all good again. Android ICS in the Galaxy Nexus just wipes the SMSC value as soon as you enter the hidden menu and is unable to rewrite it to the SIM card. I had to use the Blackberry to properly configure my SIM card again.. Funny, I thought I would never use the Blackberry for anything away.. I got to use some of the junk I keep around..
waylo said:
Take off the last "11". It should be 16 digits, not 18.
Click to expand...
Click to collapse
It gets saved without the last "11" anyway, so it doesn't make a difference.
It's looking like putting the SIM card in another phone and changing the SMSC might be the only way. Too bad I don't have any old phones that take SIM cards
Shoot, was hoping that would work for you!
wwfc said:
Didn't work for me On Orange uk. Been having this problem for over a week it's really bugging me. Going to ring orange tomorrow. Probably won't be much help though. Last time i rang and they asked what phone i was using so i told them Galaxy Nexus and their system didn't recognise it
Click to expand...
Click to collapse
MarcusVanSciver said:
Orange web help states that the following; http://help.orange.co.uk/orangeuk/support/personal/657975
Ill ring customer services to see if they can send me the message centre number or something. Seems like a bug to me in ICS as this message centre number should be acessible through the messenger app!
Click to expand...
Click to collapse
Did Orange send out any updates to you? They refused to for me for 24 hours as my number only just got transferred from Virgin.
Edit: Turns out it was just a coincidence that my smsc got deleted as the number porting actually failed (I can receive texts and make/receive calls which is a bit odd).
I also ended up ballsing this up when I was looking at the 4636 menus.
For those interested, the number/code for T-mobile UK is 0791449785788938
I have just installed stock 4.1.1 with stock kernel. I have a weird problem.
Problem: when going to SMS>new SMS> contact (numbers come in this format - 1-706-9919...first 3 digits of area code is missing) so I get error message not sent.
What's the fix?
hp13 said:
I have just installed stock 4.1.1 with stock kernel. I have a weird problem.
Problem: when going to SMS>new SMS> contact (numbers come in this format - 1-706-9919...first 3 digits of area code is missing) so I get error message not sent.
What's the fix?
Click to expand...
Click to collapse
Not sure, maybe it has something to do with this thread?
bk201doesntexist said:
Not sure, maybe it has something to do with this thread?
Click to expand...
Click to collapse
my issue is that when i text first 3 digits of a contact is missing and it only shows middle 3 digits and last 4 ..so message "sent fail" comes because its not a complete number.
Ever find a fix to this?
I just upgraded to 4.1.1 from 4.0.4 & am having the same problem.
My txting worx fine as I can receive sms and reply to them successfully, I can also send them fine if I select text from a contact card, the only time it doesn't work is when using the messaging app for a new msg & typing/selecting the contact from the list that comes up as you type, it shows the proper contact but omits the area code in the number & then doesn't send the msg
bk201doesntexist said:
Not sure, maybe it has something to do with this thread?
Click to expand...
Click to collapse
hp13 said:
I have just installed stock 4.1.1 with stock kernel. I have a weird problem.
Problem: when going to SMS>new SMS> contact (numbers come in this format - 1-706-9919...first 3 digits of area code is missing) so I get error message not sent.
What's the fix?
Click to expand...
Click to collapse
THe FIX is to go to your contacts.. and take off the 1 in front of all your numbers.
The problem is that your numbers are set up like this 1 (234) 567-8910.. it should be like this (234) 567-8910
Omit the 1 and everything will be fine.
Enjoy.
Well taking out the 1 works for the sms, but then if I take out the 1 & its a long distance number I get the message saying "please dial 1 before completing this long distance call" when I try to call that contact, so now it's either a problem with sms or with calling.
Isn't there an option to have it automatically dial 1 b4 a call? Or any other workarounds?
No fix yet... I went back to ICS. Someone on rootzwiki mentioned to add smsc number for your network provider pressing *#*#4636#*#* ... Or insert sim in non android phone which would fix it.
None worked for me
Sent from my Galaxy Nexus using xda premium
How about putting the full code, including the country code, in? So in the UK, it would be something like
+44 1234 567890
May be worth a try....
Sent from my GT-I9300 using xda premium
Is there a way to change the format of Google contacts? Is there an app that does it all?
Sent from my Galaxy Nexus using xda premium