can't setup charter email with the default email app - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

I can set it up with extended email, but wanted to try the stock email app. I'm using exactly the same settings as on my s3 and nexus 7, and the stock app is asking for and email address and a name, and any combo I can come up with doesn't work and fails.
Is there a trick to setting up imap incoming?

Gareee said:
I can set it up with extended email, but wanted to try the stock email app. I'm using exactly the same settings as on my s3 and nexus 7, and the stock app is asking for and email address and a name, and any combo I can come up with doesn't work and fails.
Is there a trick to setting up imap incoming?
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You are using an imap setup on a home email account? Usually they are a pop account, but I could be wrong.
UPDATED: Just saw this so I stand corrected

Yeah, I was following their directions to the letter, but I still can't set it up in the default app. I might call charter and see if they have the solution.

Looks like I might have found a Verizon specific bug. You can't setup a charter email account either under accounts or under the provided email client.
My charter rep attacking got a sprint version last week, and had no issues at all, using the same settings.
Samsung has filed a bug report about the issue, and it looks Verizon specific.
I can use a different email app, and set that up fine, but the stock one is busted for us.

charter email works fine on stock email note4

While on the phone with charter, they did something to my email account that fixed the issue. I forgot to reply at the time, and am not sure what they did now.

Related

Email app only downloading old messages?

I have set up my email account with the Samsung built-in email app, but it seems to only download old messages. Right now I'm seeing emails from 2006. Is there any way to make it download the newest messages on the server, instead of the oldest ones? As it is now, it is totally useless.
On a related issue, if I want to use the built-in email app with my Gmail account (I would rather use a single email program for both Gmail and my work email without having to switch between apps), is there any way to get the "recent:" functionality working? When I try to set my username with recent: before my email address, as Gmail has you do to only get the last month of email, the Samsung mail app says my login is wrong.
Both of these worked fine with the HTC mail app on my old Hero, so I'm kind of surprised if Samsung's mail app can't do it.
Eric
What type of email do ypu have?
I've only tried it connecting to Gmail, with the Gmail POP3/SMTP servers. I know that Google encourages us to use the Gmail app for that, but it seems so strange that Samsung can't get their mail app to work properly with Gmail.
I've been using K-9 mail for the last few weeks, but it seems to have its own problems, but unlike the Samsung app it actually works reasonably well enough. Unfortunately I have yet to find a mail client that works as well as HTC's, though. Maybe I just need to learn how to program this thing and fix K-9 myself.
Eric

Galaxy Nexus and PUSH EMAIL.

As title.
Where is the push email support for non gmail account?
There was never support for IMAP push and still isn't. Seems Google isn't particularly interested in changing that.
gokpog said:
There was never support for IMAP push and still isn't. Seems Google isn't particularly interested in changing that.
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really disappointed from this "revolutionary" ICS.
That's what gmail is for.
Sent from my DROID RAZR using XDA App
kangxi said:
That's what gmail is for.
Sent from my DROID RAZR using XDA App
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gmail is for personal use, I have other emails with PUSH support but
my phone doesn't support it.
Set up you gmail account through exchange
falconeight said:
Set up you gmail account through exchange
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please understand what we are talking about.
Set your other account to forward to a gmail account. You can even set the Gmail account to reply from the "professional" account. Or set up a Google Apps account with your business domain.
Sent from my DROID RAZR using XDA App
If it's exchange you're looking for, touchdown supports push. I've been using it for years it works well.
What type of account is this?
Sent from my Galaxy Nexus using Tapatalk
i love Touchdown exchange for my work email. Probably the best part is the pin required by my company's security isnt applied to the whole device, I only have to enter the PIN to open the email application. Id hate to have to enter PIN just to send a text message.
I'm disappointed that Gmail doesn't have push using the email app. There's push support on the iPhone, so why not on a native Google device?
The AOSP email app has support for exchange.
JCopernicus said:
The AOSP email app has support for exchange.
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Thank you for clarifying. This whole thread just freaked me out. IMAP? Who cares! But, Exchange? Yes please!
cpcrazyfly said:
i love Touchdown exchange for my work email. Probably the best part is the pin required by my company's security isnt applied to the whole device, I only have to enter the PIN to open the email application. Id hate to have to enter PIN just to send a text message.
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I just got my Galaxy Nexus and was hoping that this would be something that ICS would resolve. My single biggest gripe with Android is lack of native PUSH email notifications for non-Gmail email accounts.
I shouldn't have to forward emails to my gmail account for this to work. That is not a solution, but merely a half-crack workaround.
I don't have the ability to use Google apps with my work email account.
I don't have an Exchange account, just an IMAP account. So it sounds like my only options are to get one of the shotty email clients in the app market or move to iPhone that supports this natively. I love android, this is just one of those things that's a priority for me. :-/
Kaiten Mail
Check out Kaiten Mail. Based off K9 email, but I think it works better, and works great on tablets too.
https://market.android.com/details?...lt#?t=W251bGwsMSwyLDEsImNvbS5rYWl0ZW5tYWlsIl0.
mfive said:
I just got my Galaxy Nexus and was hoping that this would be something that ICS would resolve. My single biggest gripe with Android is lack of native PUSH email notifications for non-Gmail email accounts.
I shouldn't have to forward emails to my gmail account for this to work. That is not a solution, but merely a half-crack workaround.
I don't have the ability to use Google apps with my work email account.
I don't have an Exchange account, just an IMAP account. So it sounds like my only options are to get one of the shotty email clients in the app market or move to iPhone that supports this natively. I love android, this is just one of those things that's a priority for me. :-/
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You can't just add "push", the email service needs to support it.
"Push" email is just a descriptor, it's not an actual implementation of anything specific.
mfive said:
I don't have an Exchange account, just an IMAP account. So it sounds like my only options are to get one of the shotty email clients in the app market or move to iPhone that supports this natively. I love android, this is just one of those things that's a priority for me. :-/
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Click to collapse
The iPhone doesn't support PUSH (aka IMAP IDLE) for IMAP email servers. I'm positive it doesn't do it for the native email (my wife has an iPhone), can't say if there's an email client app that supports, but I want to say no since iOS will kill any background running app like that.
Get K9 mail for Android, I used it a lot a couple years ago via IMAP (before switching to Gmail full time), worked great for instant notifications.
JCopernicus said:
You can't just add "push", the email service needs to support it.
"Push" email is just a descriptor, it's not an actual implementation of anything specific.
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Click to collapse
the email must support push email (IMAP idle) but the client must support that too.
my own server supports IMAP idle, I use the push service on every phone but it does not work on my galaxy nexus.
I must admit that android is only a soap bubble, you can't say that android is an advanced OS when it lacks the basic feature of feature phones.
I could've sworn I had a stock Email app on my Droid Charge at one point that was push. It was awesome. There has to be a stock or AOSP Email app apk out there somewhere that we can use.
Galaxy Sll email app has it...maybe someone can port it.
Sent from my Galaxy Nexus using xda premium

Email issue

Ok using the default email app that comes on the phone ( I like it better than my gmail account ). I have 3 email account work, personal, and professional personal. When I respond to a email from work it uses my personal email to do it. I want it so it different email uses its own account to respond.
Anyone else with this problem? I kinda need it solved quickly of course because of being on the road and responding to work email.
Thanks guys.
There is no option like that. It's not the email application problem but it's the general email client issue.
If you set up multiple email account on one email client, email client is only available to use one account when you reply.
Dirty but working method is, you need to go account settings and check the 'send email from this accounts by default'.
One of your accounts is set up as the default account. I believe if you unchecked that option it will fix your issue. the next time you compose a email it will ask what account you wold like to use.

[Q] POP3 email sending issue

Tried searching but could not find anything useful.
I've set up my POP3 email many times on all of my HTC phones. Today i got myself the Note 2 and did my usual email set up but am having issues trying to send emails out. It just keep failing. Anybody else came across this issue?
What other email app would you recommend similar to the stock email app? K9 email is way too complicated for me
Im new to android but after reading people suggest me to use maildroid from the google store and works very well for me
Sent from my GT-N7100 using xda premium
Thanks. Really wish the damn default email client works Am using AquaMail. Seems ok so far.
Hey Buddy,
It probably isn't your email client, more than likely your settings. If your network is o2, go into your settings and change your SMTP settings to smtp.o2.co.uk and port 25. This should enable you to send email whilst on 3G at least. Ideally you can just add your network's smtp setting and have that as well as your email provider's too.
naysharma said:
Hey Buddy,
It probably isn't your email client, more than likely your settings. If your network is o2, go into your settings and change your SMTP settings to smtp.o2.co.uk and port 25. This should enable you to send email whilst on 3G at least. Ideally you can just add your network's smtp setting and have that as well as your email provider's too.
Click to expand...
Click to collapse
Thanks for your reply but it's weird that i can get go email, aqua mail and a couple more other email clients to work but not the stock mail. I've had a string of HTC phones and never had settings issues until now. I've tried port 25, 26 and 587. Tried with different security settings like SSL and stuff but still no go.
I'm guessing i'm the only one facing this problem

[Q] I747M can't send email when on wi-fi

Hi everyone,
My mother-in-law has the I747M with Telus, completely stock, and cannot send any emails through her third-party email provider when connected on wi-fi. Tried POP3 as well as IMAP settings, as well as SSL on and SSL off. Followed instructions from that email provider's set up doc as well.
This issue ONLY happens with this device, no matter on wi-fi at her home or wi-fi at my home. She has an iPad2 which is set up on same wi-fi networks and uses the same third-party email provider settings, but can send emails fine when on either wi-fi network (wtf, iOS doing something that Android can't???)
Incoming emails are coming through fine either way. Outgoing email will only send when she turns off wi-fi and the phone connects back onto the wireless network. Otherwise they just sit in Outgoing folder.
I've exhausted my searches both on Google and here.
Hoping NOT to have to set up a web email account to redirect emails, and hoping NOT to have to install a third-party email app if possible (aware of MailDroid or K9Mail).
Thanks in advance!
bo8 said:
Hi everyone,
My mother-in-law has the I747M with Telus, completely stock, and cannot send any emails through her third-party email provider when connected on wi-fi. Tried POP3 as well as IMAP settings, as well as SSL on and SSL off. Followed instructions from that email provider's set up doc as well.
This issue ONLY happens with this device, no matter on wi-fi at her home or wi-fi at my home. She has an iPad2 which is set up on same wi-fi networks and uses the same third-party email provider settings, but can send emails fine when on either wi-fi network (wtf, iOS doing something that Android can't???)
Incoming emails are coming through fine either way. Outgoing email will only send when she turns off wi-fi and the phone connects back onto the wireless network. Otherwise they just sit in Outgoing folder.
I've exhausted my searches both on Google and here.
Hoping NOT to have to set up a web email account to redirect emails, and hoping NOT to have to install a third-party email app if possible (aware of MailDroid or K9Mail).
Thanks in advance!
Click to expand...
Click to collapse
Try with the stock email client. Recreate the account on the device.
m82a1 said:
Try with the stock email client. Recreate the account on the device.
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Click to collapse
Most basic thing to do and it worked!
bo8 said:
Most basic thing to do and it worked!
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Click to collapse
What was she using as an email client before (when this issue popped up)?
saj222 said:
What was she using as an email client before (when this issue popped up)?
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Click to collapse
T'was all stock, including email client app on her S3... by stock I mean Samsung email app
Using same app now and it was successfully sending emails over wifi after removing her email account and re-adding it.
bo8 said:
T'was all stock, including email client app on her S3... by stock I mean Samsung email app
Using same app now and it was successfully sending emails over wifi after removing her email account and re-adding it.
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Thanks, that's what I thought. Glad you solved the problem.

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