Develop Bugs

[Q] Urgent Need to revert back to stock for warranty service

Ok so I have installed arhd and want to revert back to stock for warranty service
I made a Nandroid backup before unlocking the bootloader
Please guide me through the process
specs:-
cid-11111111
hboot-1.36
s-off

U can't get completely to stock. You have to install your main version RUU after locking the bootloader, but u will face the problem where the bootloader says 'relocked' instead of 'locked'
Sent from my HTC One X using xda premium

So will I be able to get warranty service or not

I don't think so dude.
Sent from my HTC One X using xda premium

Can anyone else confirm this fact?

You can easily return to stock and run any ruu because you have s-off
with s-off you can also LOCK the bootloader instead of relocked, so lock it and send it for warranty

Depends on what is the problem with Your HOX. If they need to replace Your motherboard then You gonna pay for it. HTC official policy... I'm from Poland and I sent it for repair 3 times. Everytime they needed to replace motherboard. And they did it two times even with relocked bootloader (don't know why, maybe they always repair phones with broken autorotation? common issue with hox. coz it was the case with first and second repair). 3rd time I got problem with screen backlight and bang - ~$300 . I tried contacting with HTC Poland and HTC Taiwan but same answer. If bootloader was unlocked and motherboard needs to be replaced You need to pay for it. Any other issue with any other part and they fix it for free. So hard to tell really. You may be lucky What is Your issue with HOX? You may also consider burning down the motherboard... They will not be able to tell if You had bootloader unlocked... But it's kinda cheating... I just read somewhere that some dude did it and they replaced his motherboard for free

Stefan0vic said:
You can easily return to stock and run any ruu because you have s-off
with s-off you can also LOCK the bootloader instead of relocked, so lock it and send it for warranty
Click to expand...
Click to collapse
These are good news, am thinking of selling my phone and getting s-off HOX.
Sent from my HTC One X using xda premium

Stefan0vic said:
You can easily return to stock and run any ruu because you have s-off
with s-off you can also LOCK the bootloader instead of relocked, so lock it and send it for warranty
Click to expand...
Click to collapse
Can you explain how to lock bootloader
I have a nandroid backup can I use that for restoring my phone
Please explain
Thanks for everyone that helped really appreciate all replies
And I just realized that putting "urgent" in my title of the thread does not mean that my question is more important than others

Any help will be appreciated

An s-off hox also can show relocked only.

[Q] S On (and S Off) & "Tampered"

I need to send my HTC One M8 back to HTC because the "vibration" function works intermittently (boo!).
I restored my phone with my backup. Then I turned my attention to getting "Tampered" removed. I followed a tutorial through but only to realize that I'm S On (and not the required S Off).
Can I remove the "Tampered" if I'm S On?
Last question, should I mess with the "Unlocked", i.e., try to "Relock" it.
I just want the HTC Warranty folks to: 1) see that my "vibration" function is not working and 2) send me a new phone or fix it.
Please help and thanks much!!! 

Check this it should help
http://forum.xda-developers.com/showthread.php?t=2708565
Sent from my LG-V500 using XDA Free mobile app

majorcedar said:
I need to send my HTC One M8 back to HTC because the "vibration" function works intermittently (boo!).
I restored my phone with my backup. Then I turned my attention to getting "Tampered" removed. I followed a tutorial through but only to realize that I'm S On (and not the required S Off).
Can I remove the "Tampered" if I'm S On?
Last question, should I mess with the "Unlocked", i.e., try to "Relock" it.
I just want the HTC Warranty folks to: 1) see that my "vibration" function is not working and 2) send me a new phone or fix it.
Please help and thanks much!!! 
Click to expand...
Click to collapse
I just got my phone back from HTC last week, I sent it to them, rooted, unlocked, s-off and having ViperOneM8 rom installed. I figured all they was going to do was replace the camera lens, why would they even start it. It came back unrooted, s-on and stock installed. As a matter of fact, I couldn't use firewater this time to get s-off, I had to pay sunshine. So here is what I figured they did.
1) Unbox phone
2) Plug phone into computer
3) Run a program that installs the latest stock OS in it.
4) Fix problem
5) Ship back...
It has the same EMIE number, and my tempered glass protector was still installed, so I know it was the same phone. I think they do that to just about all phones, I have yet to hear that they rejected a phone because of it being rooted, etc....

Mine was the same, but I did revert everything to stock but left s off, come back with s on ?

T-mobile M8 best method to prepare for warranty exchange

I posted this over in the T-Mobile M8 forums but didn't get any answers. Since the T-Mobile forums don't get much attention, I figured I would try over here in the M8 general forums...
I've got the fuzzy lens problem and I want to get the phone replaced (preferably via T-Mobile but I'll go directly to HTC if I have to). I know you can scratch off the coating on the lens and get some camera improvement but I'm not interested in that solution.
My goal: Return the phone to completely stock condition. No root, locked bootloader and preferably S-ON. I've read a few stories where HTC insisted on replacing the motherboard (with an additional full price fee) because the device was S-OFF and I don't want to go there.
Background: I used firewater to S-off the phone as soon as I got it (it was running 1.12 at the time). I have flashed the Harmon Kardon audio stuff (http://forum.xda-developers.com/showthread.php?t=2737498). I have turned off the tamper flag (http://forum.xda-developers.com/showthread.php?t=2708565). I am running the Stock+ rom which is based on 1.57 (http://forum.xda-developers.com/showthread.php?t=2716843).
My plan:
1) Reset my bootloader to locked (http://forum.xda-developers.com/showthread.php?t=2708571)
2) Wipe the phone and restore my very first nandroid backup I made with TWRP. That will get me back to unrooted 1.12 firmware but without the stock bootloader and still S-OFF. Staying with 1.12 will allow me to S-OFF again with firewater if it comes to that. If some kind of emergency came up, I'd hate to spend $25 on sunshine for a one time use on a phone that is going back to HTC forever.
3) Install the stock bootloader that matches 1.12 firmware. Not sure how to do this yet. I'm afraid I won't be able to achieve this with a locked bootloader and no root.
4) Verify everything is back to stock.
5) Set the phone back to S-ON (http://forum.xda-developers.com/showthread.php?t=2758818)
6) Run the 1.57 RUU (http://forum.xda-developers.com/showthread.php?t=2714456)
7) Proceed with the warranty exchange.
I'm not sure running the RUU is 100% necessary, but I figure it's the best bet I have to make the phone completely stock.
Questions: Is this a sane plan? Am I doing anything in the wrong order? Are there any steps that won't work because I've lost root or unlocked bootloader? Am I setting myself up for a brick anywhere?
There is a thread about doing this on a EU M8 (http://forum.xda-developers.com/showthread.php?t=2735235) but I can't tell what, if any, modifications need to be done for the USA T-Mobile version of the M8. There is talk about having to flash a firmware file twice or risk a hard brick when setting S-ON. Do I need to be worried about any of that?

Generally, when you lock bootloader, it says relocked, so they can tell. Maybe reflashing bootloader will work
Sent from my HTC One V using XDA Free mobile app

tzzeri said:
Generally, when you lock bootloader, it says relocked, so they can tell. Maybe reflashing bootloader will work
Click to expand...
Click to collapse
Thanks for the reply. This thread (http://forum.xda-developers.com/showthread.php?t=2708571) appears to give a way to avoid the relocked indicator and shows the proper "locked" text in the screenshot, so I think I am good there.
Any other advice?

I had a similar problem, only I did remove the coating. I wasn't rooted though, haven't seen the need to do so YET. I went into the store and showed the rep there what the problem was, mine wouldn't focus at all anymore. And they sent me a "new" (read refurbished) device, while I held on to mine. I was at the 4 month mark of having the phone and I didn't have insurance on it. No hoop jumping for me at all. If this happens again anytime soon I might have to fight to switch to a different phone. This is just ridiculous. I love the phone but the camera problems are insane for the price of this device. I also told them the problems popped up after I upgraded to 4.4.3 which they did but that's probably just a coincidence.
Sent from my HTC One_M8 using XDA Free mobile app

Gargamel1 said:
I had a similar problem, only I did remove the coating. I wasn't rooted though, haven't seen the need to do so YET. I went into the store and showed the rep there what the problem was, mine wouldn't focus at all anymore. And they sent me a "new" (read refurbished) device, while I held on to mine. I was at the 4 month mark of having the phone and I didn't have insurance on it. No hoop jumping for me at all. If this happens again anytime soon I might have to fight to switch to a different phone. This is just ridiculous. I love the phone but the camera problems are insane for the price of this device. I also told them the problems popped up after I upgraded to 4.4.3 which they did but that's probably just a coincidence.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Wait, you removed the coating and then went into t-mobile? I would think they would say no to a warranty exchange since you tried to do it yourself first. Get rid of the coating that is.
Sent from my HTC One_M8 using Tapatalk

I thought so also but figured it was worth a try. I did a pretty decent job removing it, and unless the person is fully aware of the issue and some of the diy fixes they won't notice.
Sent from my HTC One_M8 using XDA Free mobile app

Success
UPDATE: T-Mobile gave me a warranty replacement to fix the camera lens problem. I did get the old phone back to completely stock with locked bootloader and S-on before sending it back.
I found it was easiest to use the sunshine installer to gain temp root. You don't need to pay anything since you stop before it goes through the whole S-Off process. Just run the APK and select temp root. When sunshine shows you the next screen, you can exit out and still have root. (http://theroot.ninja/)
In the end I didn't bother with the old nandroid and keeping the exploitable version. I also had the order messed up in my initial post. Here is what worked for me:
1) factory reset the phone (in TWRP I did advanced wipe and also wiped internal storage). This step kills root. Rebooted the phone and verified it was back to factory defaults. Go through the setup wizard and skip all the steps. I couldn't find a way to bail out without going through every step in the wizard.
2) flashed stock recovery (the bootloader was unlocked and the phone was S-Off). Root is not necessary for this since it is done in fastboot. (http://forum.xda-developers.com/tmo...l/ota-recovery-ruus-firmware-dumps-t-t2852107). Rebooted the phone.
3) achieved temp root using sunshine APK
4) locked the bootloader (required before running the RUU). You must have root since you need a SU # prompt in the shell. (http://forum.xda-developers.com/showthread.php?t=2708571). I rebooted again for good measure but it's probably not necessary.
5) reset the phone back to completely stock using the latest 2.22.531.5 RUU. This step does not require root. I found it was easiest to put the phone into fastboot mode before running the RUU. (http://www.htcdev.com/devcenter/downloads)
6) Once the phone booted back up, I looked over everything and made sure it is all completely stock. Checked HBOOT said locked (not relocked) and dis not say tampered.
7) OPTIONAL - set S-On. Again root is not required since this is a fastboot command. (http://forum.xda-developers.com/showpost.php?p=52823014&postcount=2)
My actual process wasn't this streamlined. I ended up doing the RUU a couple of times because I didn't flash the stock recovery first and I didn't think the RUU installed the stock recovery right. Turned out I just didn't know what the stock recovery looked like (it was very confusing since I had never actually used a HTC stock recovery).
Thanks to the authors of the various threads I pulled info from. They are the real MVP's.

Sending in my ATT HTC m8 for warranty

Ok, So im sending my phone in for getting the camera lens fixed, im currently unlocked bootloader on 5.0.1 GPE RUU should I RUU the phone back to stock att 4.4.4? or leave it alone? HTC told me they will evaluate the phone and I will need to call them not to touch the software part of the phone. THIS IS ONLY TO REPLACE THE BACK OF THE PHONE WITH NEW CAMERA LENS

I'm planning on doing the same but am afraid that they will send me a bill for the full phone if they see its rooted and running custom software.

Thorin_Stone said:
I'm planning on doing the same but am afraid that they will send me a bill for the full phone if they see its rooted and running custom software.
Click to expand...
Click to collapse
They told me that would not be the case, but they couldn't promise this.

Andrew149 said:
They told me that would not be the case, but they couldn't promise this.
Click to expand...
Click to collapse
Just set your bootloader flag to locked, run the RUU, and go back to s-on (only if sunshine works for you on 4.4.4). Otherwise, do the above, but stay s-off

S-On, Relock, and unroot.

Back on the M7, there was this incredible software that not only returned the phone to S-On, but also lock the bootloader in such a way that it doesn't say "Relocked" but Actually just "Locked". Is there such a method for the M9?

shark0807 said:
Back on the M7, there was this incredible software that not only returned the phone to S-On, but also lock the bootloader in such a way that it doesn't say "Relocked" but Actually just "Locked". Is there such a method for the M9?
Click to expand...
Click to collapse
Yes, there are methods to return to "locked" instead of "relocked" and to change your software status back to "Original" but if you have made modifications to your phone, going back to s-on is a bad idea, potentially dangerous, and not necessary. Doing it is easy, but why would you want to?

What if someone wants to make use of a warranty repair, and it is important for him to make sure that the phone does not appeared to be "tampered"?

shark0807 said:
What if someone wants to make use of a warranty repair, and it is important for him to make sure that the phone does not appeared to be "tampered"?
Click to expand...
Click to collapse
I have sent HTC phones back for repair s-off and had no issues. HTC has explicitly stated that modded phones are eligible for Uh-Oh and similar protection, though not all CSRs got that memo.
If you feel you must go back to s-on for warranty repair, you need to follow the return-to-stock guides exactly or you risk brickage. You will have to do this manually; I am not aware of a toolkit that could do this and would never use it if there were. Too many variables on going back to full stock (different bases, etc.).