Finger Works, S-Pen Doesn't - Galaxy Note II Q&A, Help & Troubleshooting

I got my digitizer replaced by a technician and everything works except S-Pen. The phone still detects when the S-Pen detaches but it does not respond to taps on the screen. I've checked every setting and it worked prior to repair. Is it possible the part the technician used did not have an S-Pen (active stylus) reader?
Any tips?

changstalicious said:
I got my digitizer replaced by a technician and everything works except S-Pen. The phone still detects when the S-Pen detaches but it does not respond to taps on the screen. I've checked every setting and it worked prior to repair. Is it possible the part the technician used did not have an S-Pen (active stylus) reader?
Any tips?
Click to expand...
Click to collapse
Obviously wrong hardware. I think that the "inside" of S-Pen is not original Samsung. Either the tecnician or you got to look for it and replace.

Is it possible that the part did not come with the active S-Pen reader OR did the technician break it OR was the active S-Pen reader broken?

Related

S pen sensitivity...

Hey guys I just got my note 2 today and have been messing around with the S pen. Does anyone else notice that when pressing buttons on the screen to open apps or things in apps etc that it is not always responsive unless you hit it at the perfect angle? Also when I write normally i kind of write more at a sideways angle towards the screen but it seems to not register very well like this so I have to write more vertical towards the screen. Is there any way to fix these issues or is that just how it is at this time? Also i feel like if I write too lightly it doesn't register very well when writing. Is there a way to adjust the sensitivity or am I the only one who thinks this? Lastly, if i touch the screen with my palm it makes a mark in s note i thought it was not supposed to do this or let your finger write when the s pen is out. How do I set this?
jakebake said:
Hey guys I just got my note 2 today and have been messing around with the S pen. Does anyone else notice that when pressing buttons on the screen to open apps or things in apps etc that it is not always responsive unless you hit it at the perfect angle? Also when I write normally i kind of write more at a sideways angle towards the screen but it seems to not register very well like this so I have to write more vertical towards the screen. Is there any way to fix these issues or is that just how it is at this time? Also i feel like if I write too lightly it doesn't register very well when writing. Is there a way to adjust the sensitivity or am I the only one who thinks this? Lastly, if i touch the screen with my palm it makes a mark in s note i thought it was not supposed to do this or let your finger write when the s pen is out. How do I set this?
Click to expand...
Click to collapse
I have a similar issue where i seem to have to press hard to get a reaction, especially the app drawer icon.
I notice you have to hit dead on which makes sense. This isn't a pencil or pen where you can write slanted and the ink still touch the paper or what not. But rather the "ball" of the s pen is where your main contact should be. Takes getting used to but what doesn't? Pen works great once you learn how it works
Sent from my SGH-T889 using Tapatalk 2
I had to exchange my S-pen 3 times due to sensitivity issue! One of them was way too sensitivity, I wasn't even touching the screen and I could write on S-note... Store manager thought that was part of the Note 2's new feature... lol
Even after the exchange of S-pen I was still having little issues with it, and I ran across a thread about slamming the S-pen on the ground. I know it sounds bizarre but it actually worked! I didn't believe it at first but now my s-pen works flawless... so weird. :silly:
zen0s said:
I had to exchange my S-pen 3 times due to sensitivity issue! One of them was way too sensitivity, I wasn't even touching the screen and I could write on S-note... Store manager thought that was part of the Note 2's new feature... lol
Even after the exchange of S-pen I was still having little issues with it, and I ran across a thread about slamming the S-pen on the ground. I know it sounds bizarre but it actually worked! I didn't believe it at first but now my s-pen works flawless... so weird. :silly:
Click to expand...
Click to collapse
lol like throwing it or just slamming it? and yeah i figured it would just take getting used to I just wanted to make sure it wasn't just my pen. So is there really no settings to change for it though??
Also funny question... does it matter which way it is held? Like when I was first holding it you would press the button with your thumb however you could also hold it so you would press it with your index finger. Does it matter? Is it made to work better one way?
bipoler said:
I notice you have to hit dead on which makes sense. This isn't a pencil or pen where you can write slanted and the ink still touch the paper or what not. But rather the "ball" of the s pen is where your main contact should be. Takes getting used to but what doesn't? Pen works great once you learn how it works
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Take a closer look at the tip of the S-pen. It's actually slightly spring loaded! I discovered this from an early review video I watched before I purchased mine. I believe that the tip has to be pressed hard enough to slightly retract in order to produce a mark. Writing with the pen at an angle may not be doing that.
Doug
Mom said don't smack
But I just tried it and the pen is working 95% better. I don't know if it will stay this way but it's working pretty well (for now at least).
stupid but it works for me.
jakebake said:
Hey guys I just got my note 2 today and have been messing around with the S pen. Does anyone else notice that when pressing buttons on the screen to open apps or things in apps etc that it is not always responsive unless you hit it at the perfect angle? Also when I write normally i kind of write more at a sideways angle towards the screen but it seems to not register very well like this so I have to write more vertical towards the screen. Is there any way to fix these issues or is that just how it is at this time? Also i feel like if I write too lightly it doesn't register very well when writing. Is there a way to adjust the sensitivity or am I the only one who thinks this? Lastly, if i touch the screen with my palm it makes a mark in s note i thought it was not supposed to do this or let your finger write when the s pen is out. How do I set this?
Click to expand...
Click to collapse
Hey I have the same problem with you but I have solved it in a stupid but effective way. I open the back case and press it, that's it the pen sensitivity back to normal.... lol try it easy and effective....
The S pen can be too sensitive, so you have to adjust its potentiometer. Yes, you heard that right.Just pop the button cover off by simply using a razor blade or something really thin, the cover should pop immediately. Then, you have to use a small flat head screwdriver and turn the screw clockwise. This will adjust the S Pen sensitivity. If you want to make it more sensible, then you have to screw counterclockwise. You should adjust it until it no longer has a problem. This fix has worked for a lot of people, so it should work as a general fix. If you still have problems with the S pen, then you should get in touch with the dealer that gave the phone to you and get the S pen switched because it is faulty.
Vaderg82 said:
The S pen can be too sensitive, so you have to adjust its potentiometer. Yes, you heard that right.Just pop the button cover off by simply using a razor blade or something really thin, the cover should pop immediately. Then, you have to use a small flat head screwdriver and turn the screw clockwise. This will adjust the S Pen sensitivity. If you want to make it more sensible, then you have to screw counterclockwise. You should adjust it until it no longer has a problem. This fix has worked for a lot of people, so it should work as a general fix. If you still have problems with the S pen, then you should get in touch with the dealer that gave the phone to you and get the S pen switched because it is faulty.
Click to expand...
Click to collapse
Wish I had known this a last week before I broke my last S Pen. lol Worked great and I even adjusted my full size S Pen as well! Kudos!

Possible WACOM Issue or Digitizer?

Hi Guys, first post on these forums. I bought a Note 2 from someone who sold it to me as an unwanted gift. Anyways its still under warranty, everything worked great until i took out the s-pen. Now the S-Pen does work but it misses the sides of the screen. Its a little hard to explain, its like:
If i draw lines on the Snote, the lines will break at specific areas on the left and right sides of the screen. If i press really hard, then the S-Pen will write in those areas but not accurately.
Is my Note II Defective, or is it the S-Pen or am I doing something wrong here.
Screenshots are attached. One with simple press and one with hard press.
Hope someone can help me.
Regards,
Solid Monki
View attachment 1595768
View attachment 1595769
Type *#0*# and select Touch
Try completing the lines with your finger/ If all the lines are green , then it must be an issue with spen(unlikely).
zeeshanonlyme said:
Type *#0*# and select Touch
Try completing the lines with your finger/ If all the lines are green , then it must be an issue with spen(unlikely).
Click to expand...
Click to collapse
Already did that. thing is finger touch system is all fine, its just a problem while using a pen.
https://www.youtube.com/watch?v=ulaQV5e3QkM
This video explains my problem
Strange. From the video it looks as if the problem is because of a defective digitizer.
There isnt much you can do other than flashing another rom. If that doesn't fix , then youll have to go to the Service Center. Im sure they would test your note with another spen.
Or do one thing, go to some mall where a Note 2 is on display,take the spen out from that note and use it on your device.
Good Luck mate.
I gave the phone in for warranty, the warranty was refused as apparently the phone's lcd was replaced at the same place coz of breakage, i guess i have been a victim of a fraud lol. Trying to save $50 now i have a phone with a broken s-pen function and no warranty. Oh well, lesson learned: Always buy NEW.
I would like to know if i can buy a digitizer from ebay will it solve the problem or does the s-pen work on some other part.
All i can find on ebay is the whole LCD+Digitizer package selling for over $300. :S
Any recommendaiton will be greatly appreciated.
try this first
http://www.ebay.com/itm/Digitizer-T...e_Replacement_Parts_Tools&hash=item3cd6f0d890

S-Pen loose in silo - "S-pen detached" even though it isnt.

For me it depends on how i insert the pen back into the silo.
Button facing down = no problem
Button facing up = S-pen is looser, and lightly tapping the exposed part of the pen when inserted causes detachment recognition.
the tablet shows the "S-pen detached" even with the slightest outward movement of the S-pen,
which is only a problem when i insert the pen with the button facing down
Anyone one else having the same issue? (Should i exchange mines...?)
Is the S-pen suppose to inserted in a certain orientation only?
I dont have any of that problems
Sent from my SM-P600 using Tapatalk
I have this problem. Very annoying. It shouldn't be loose
BooBoo_el_Locco said:
I dont have any of that problems
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
ahhh, guess i'll go exchange mine then, thanks for posting and letting me know !
I have the same problem and for me it's no difference if the butten is facing up or down :/
Every time I press or hold the tablet next to the camera the pen is not recognized anymore. Very annoying if using it horizontally or just carrying it
SAME ISSUE HERE, but i have a solution !
It is the problem with to short pencil drawpoint, if i remove it and place it without fully pressing/locking inside the pen, the pen dedection will no fail !!!, i dont know yet how to extend it ??? (i'm sure a 0,5 mm or even 0,01 mm - will do)
if anyone have any idea please help ? can i place a bit of paper inside pen or it will **** the whole thing up ?
@Asmodat
that doesn't help for me. as soon as i bend the note a tiny little bit i get the s pen removed message. even if the lead is very loose
x3202 said:
@Asmodat
that doesn't help for me. as soon as i bend the note a tiny little bit i get the s pen removed message. even if the lead is very loose
Click to expand...
Click to collapse
I know why it is not working for you (I forgotten to repost): That's because in my case extending the pen also stabilised it - thow it stopped going crazy.
Then i also noticed, that bending ... rather pressing the tablet in specific places fired the detatched message.
ANY WAY FOLLOWING SOLUTION IS 100% WORKING:
- The issue is to much loose in pen holder, so if the pen is not stabilized, even slightly move of pen or bend of tablet can detatch or reattach it.
TO FIX IT: Take the 2cm / 1inch piece of narrow transparent tape, then stick it below the silver head of pen.
I has to help, however it must be peace of tape of certain length not to long (you will not fit the pen in the holder), not to short.(it will not stabilise it).
Now I can do whatever I wont wyth my tablet, bent, press, etc - for me problem is solved, although i beleave some software code could easly fix it too, or disable the stupid feature.
Same problem.. The solution for me was to go to the service centre to get a new pen.
I'm having the same problem here. For me, it seems like this problem happened over time. I had this device for a month, and it's only the past week that I've had this problem. The slot for the pen seems to have loosened, and the pen slides out ever so slightly (still secure), but enough to be detected. It's very annoying, as I have a case with the sleep cover function, and the "pen detached" notification turns the screen on regardless of it being turned off from the cover. Battery drain while in bag FTL.
I'm wondering if there's a way to disable the feature altogether. I'm rooted, so I don't mind a rooted solution. I'd rather this than having to carry the pen separately, as the hole in the tablet will still be useful this way.
Had the tablet for 2 days and everything is perfect. There is 1 problem though, the S-Pen isn't loose, but when it's moved outwards like <1mm then the tablet will turn on because it thinks the S-Pen is detached. I compared this to my defective screen tablet that I have not yet returned and that one does not activate when moved even a millimeter outwards. I will be returning both these tablets because it will most likely get worse over time and get looser in the slot. I'm really disappointed at the moment and hoping the next replacement will be my last. If not I may just have to go with the iPad Air and get one of the expensive styluses for more precise input.
notebooko said:
Had the tablet for 2 days and everything is perfect. There is 1 problem though, the S-Pen isn't loose, but when it's moved outwards like <1mm then the tablet will turn on because it thinks the S-Pen is detached. I compared this to my defective screen tablet that I have not yet returned and that one does not activate when moved even a millimeter outwards. I will be returning both these tablets because it will most likely get worse over time and get looser in the slot. I'm really disappointed at the moment and hoping the next replacement will be my last. If not I may just have to go with the iPad Air and get one of the expensive styluses for more precise input.
Click to expand...
Click to collapse
Even those expensive iPad styli aren't even close to the s pen experience.
Sent from my SM-N9005 using Tapatalk
dr.m0x said:
Even those expensive iPad styli aren't even close to the s pen experience.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
I agree, and I probably will not end up getting an iPad. I'm just kind of angry at Samsung at the moment and just saying things that'll make me feel better. Meanwhile, let's see how many returns it takes for me to get a tablet with no big problems. :silly:
I had the same issue. So I went to service station. they proposed to change s pen and the whole s pen dock which is attached to the screen Pannel. Now will be getting the replacements in 3 days. screen Pannel. According to them the s pen dock is attached to the screen Pannel. Now will be getting the replacements in 3 days. Hoping for the best. my S pen is very loose. It wasant so it was just loose on one side but after they opened my Note it became too loose. So its better to get a replacement.
notebooko said:
Had the tablet for 2 days and everything is perfect. There is 1 problem though, the S-Pen isn't loose, but when it's moved outwards like <1mm then the tablet will turn on because it thinks the S-Pen is detached. I compared this to my defective screen tablet that I have not yet returned and that one does not activate when moved even a millimeter outwards. I will be returning both these tablets because it will most likely get worse over time and get looser in the slot. I'm really disappointed at the moment and hoping the next replacement will be my last. If not I may just have to go with the iPad Air and get one of the expensive styluses for more precise input.
Click to expand...
Click to collapse
Exactly the same thing with my P605. Went to Samsung service on Friday, January 10, and in less than one hour the problem was fixed, the s-pen's detection distance becoming ~2 mm. The s-pen position in silo doesn't matter (if it is introduced with the button toward the screen or to the back camera). I've tested also the s-pen with the sensitive tip removed, it keeps the same distance of 2 mm with or without tip. I've asked the lady from the desk for the technician that fixed my tablet to talk with him just 1 min to ask him what he did, she said that is forbidden. Than I asked her to tell me how the tablet was fixed, she said that it was opened and the sensor was repositioned in the right place. I looked carefully with a magnifier if there are traces on the case, it looks like the case wasn't touched. By the way, they didn't specify anything on my guarantee certificate, and they didn't release to me any written paper concerning this problem and how they fixed it. My feeling is that the s-pen sensor's position was recalibrated digitally, using a hidden menu. Testing my s-pen in the demo P605 tablet from the showroom (inside the same Samsung service building), the tolerance was ~1.5 mm. Hopefully this information will be useful to anybody experiencing this annoying thing.
nonukez said:
I'm having the same problem here. For me, it seems like this problem happened over time. I had this device for a month, and it's only the past week that I've had this problem. The slot for the pen seems to have loosened, and the pen slides out ever so slightly (still secure), but enough to be detected. It's very annoying, as I have a case with the sleep cover function, and the "pen detached" notification turns the screen on regardless of it being turned off from the cover. Battery drain while in bag FTL.
I'm wondering if there's a way to disable the feature altogether. I'm rooted, so I don't mind a rooted solution. I'd rather this than having to carry the pen separately, as the hole in the tablet will still be useful this way.
Click to expand...
Click to collapse
I would love to see this as well. Maybe there's something like turning off home button wake in /system/usr/keylayout/gpio-keys.kl ? Like OP, the issue is improved greatly when the S-Pen button is facing toward the back of the device.
BTW, where the hell is the ROM development on this device. I haven't seen a ghost town like this on a Samsung device since the Behold II.
warrantary worked
now i had to sent my device to the support for some reasons as well and they managed to fix the problem. they didn't replace the s pen and it still feels quite loose in the silo but there are no detached messages anymore!
they had to open the back because they changed the battery, so i can't say if they fixed the sensor or if it was a software fix
I have fixed it by myself (just because I had no warranty for some reasons)
It is hardware problem and can not be fixed by firmware, so, if you want, go to service.
http://forum.xda-developers.com/showthread.php?t=2619474

stylus stuck

I think the tip of the stylus is stuck, even when the stylus is not touching the screen, it is still registered as input. When I tried it with my laptop Wacom stylus, it works fine.
has this happened to you before?
Time for a replacement stylus?

Couple of issues after replacing screen assembly

So my wife broke her screen on her Note 4 a few months ago from dropping it, and last week I decided to finally order a replacement. Ordered this from WitRigs: http://www.witrigs.com/oem-lcd-with-digitizer-for-samsung-galaxy-note-4-black
Went through with the replacement and turned it on to make sure the display worked (display, basic touches, and S-Pen). The screen itself works fine, however I am now having a few issues with the device after installation.
Firstly, the Back softkey button no longer functions (the Recents softkey and menu physical button both work fine). I've checked the cable, and I did not cut it or damage it during the procedure. I'm able to "sometimes" get it to work when prying the screen back up while checking the functionality of the Back softkey with a metal pry tool. It appears that the softkey panel somehow isn't making contact with the frame, thus the capacitive touch isn't functioning correctly. During re-assembly, I did peel off adhesive on the softkey - was I not supposed to do that? If that's the case, is it just a matter of re-applying adhesive onto the softkey so it makes contact with the frame? If so, would I need to get special conductive adhesive, or would there be something I could use to "complete" the circuit (such as a thin layer of tinfoil)?
For reference, here is an image of the softkeys - the right-side panel is the Back softkey:
https://d3nevzfk7ii3be.cloudfront.net/igi/ASvthOGvGFJwCWAS.huge
The second issue I'm having is that the S-Pen sensor (if there is one) seems to be not working correctly anymore. It no longer detects the S-Pen being removed or inserted in the slot (the actual use of the S-Pen on the screen itself works fine, however). I'm not sure what could have been damaged or anything from replacing the screen for this. I've looked at diagrams on iFixIt, and I didn't see any kind of actual sensor or lever (like the Note 5) that could be damaged. Yes I made sure to check the S-Pen settings are correct, and I've already factory reset the device through the stock recovery.

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