[Q] Charging/battery and bootlooping issues on my 8.4 - Galaxy Tab Pro 12.2, 10.1, 8.4 Q&A, Help & Trouble

I've had my TAB PRO 8.4 since about half a year now, and it's been a really good experience. But then suddenly one day I was just using it for my daily tasks and it suddenly restarted and then it did it again and again, it got stuck in a bootloop. Then it drained the battery and stopped, when I came back home I tried charging it normally, but noticed it wasn't charging past a certain percentage, and since I was also playing with it while it was plugged in then I just thought it was just because of that.
After that, I left it plugged in all night as I've always done but when I woke up, it was STILL STUCK at that percentage (around 25%). It was like that for a couple days with the battery, I restarted the device (longpressing the power/lock key), when I it came back ON then suddenly the battery percentage jumped to around 51% and I thought it was solved but it wasn't, then it didn't want to go past that percentage, and the worst came when I unplugged the device and the battery drained incredibly quickly, like in a matter of seconds it was down more than 10% of the battery.
It's been like this since about a week now, the charging process gets stuck at some random percentage, and when I use it while unplugged then the battery just drains in such a crazy and quick manner. And also, the bootloops come back every once in a while and I have to go into safe mode or odin mode and then restart so that it stops, but the battery/charging issue never stops, it just behaves randomly crazy. I really don't know if it's software or hardware, whether I should try rooting or something like that, or whether I should try to send it to Samsung under the 1year warranty (it's just that I bought it in USA, and I dont live there and it would be just a great pain in the ass in time and money) or just try to live with it like this.
What do yo guys think I should about this?

diegorosemary said:
I've had my TAB PRO 8.4 since about half a year now, and it's been a really good experience. But then suddenly one day I was just using it for my daily tasks and it suddenly restarted and then it did it again and again, it got stuck in a bootloop. Then it drained the battery and stopped, when I came back home I tried charging it normally, but noticed it wasn't charging past a certain percentage, and since I was also playing with it while it was plugged in then I just thought it was just because of that.
After that, I left it plugged in all night as I've always done but when I woke up, it was STILL STUCK at that percentage (around 25%). It was like that for a couple days with the battery, I restarted the device (longpressing the power/lock key), when I it came back ON then suddenly the battery percentage jumped to around 51% and I thought it was solved but it wasn't, then it didn't want to go past that percentage, and the worst came when I unplugged the device and the battery drained incredibly quickly, like in a matter of seconds it was down more than 10% of the battery.
It's been like this since about a week now, the charging process gets stuck at some random percentage, and when I use it while unplugged then the battery just drains in such a crazy and quick manner. And also, the bootloops come back every once in a while and I have to go into safe mode or odin mode and then restart so that it stops, but the battery/charging issue never stops, it just behaves randomly crazy. I really don't know if it's software or hardware, whether I should try rooting or something like that, or whether I should try to send it to Samsung under the 1year warranty (it's just that I bought it in USA, and I dont live there and it would be just a great pain in the ass in time and money) or just try to live with it like this.
What do yo guys think I should about this?
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Click to collapse
Did you ever resolve this? I'm having similar charging issues.

Kinda
martinroman said:
Did you ever resolve this? I'm having similar charging issues.
Click to expand...
Click to collapse
Well, I kinda resolved it, at least the charging one. I had to drain all the battery down to 0% until it shut itself down, and then I turn it back on and for some crazy reason there was about 50% left but it quickly got drained and went off on 0%, then I turned it back on once more and it was 0% but still it lasted a couple minutes on and again it went off, did that process so many times until it couldn't go back on anymore. At that point, I put it on the charger and it got well charged to 100% at last, and the battery now is working kinda normal, even though the random reboot loops come back every once in a while, specially when on low battery, but that's about it.
If you ever find any definite solution for your charging issue, please contact me.

Related

Battery replacement? or worse?

My phone has been randomly shutting off, and by random, I do mean just that. It will tell me I have a full charge and then shut off, and then every attempt to restart it, will cause it to immediately shut off again. Sometimes I wait half an hour, and then turn it on, and it will last me the rest of the day on standby. Sometimes it lasts me several hours playing music, other times (most notably when using wifi or gprs, it will only last minutes).
I have seen on occasion the battery indicator will give me a warning saying its almost dead when I reboot it, before it shuts itself off again. This is going from 80+ % full to suppposedly nearly drained in an instant.
So yeah ok, maybe I need a new battery? Thats what I figured, until I bought a car charger. The charger was from the T-mobile store, it was marked for the Dash and Wing.
When I plug it in, i get the charging icon, the little orange LED, but it gets incredibly hot. Almost too hot to hold in about 10 minutes. It doesn't seem to charge it at all, even though it gives me the icon.
I should mention, the phone NEVER dies in use when plugged into the wall or USB, nor does it heat up, but it will act up randomly like previously described when using the car charger.
What do you guys think? Should i get a new battery or do you think something else is wrong? I do enjoy the things I can do with this phone, but its starting to become more trouble than it is worth I think (was always bothered by the memory leak to begin with...).

I might have killed my Battery (FIXED...for now)

Hey Guys,
I am running the Cell Pro 9.5 ROM and since yesterday my phone doesnt turn on.
So this is what happened, I never got a chance to recharge my phone yesterday and so I used it to the very last bit of juice. The phone kept switching itself off with the critical level battery warning and I kept turning it back on. So it got to a point where it wasn't switching on at all. So I pluged in the phone to the computer to charge and left it there for approximately an hour (the orange charging light was on), came back and tried to switch the phone back on and it didnt respond at all. Took out the battery, tried the soft reset button etc and everything else I thought of with no luck. So I plugged it back on and suddently it turned back on, did the boot up, loaded the touchflo and I saw the battery level was at "0" and then suddenly it turned of with a "tuck" sound (similar to a PC when you hold down the power button or turn the power off without shutting down). This has been repeating since then, I have left it plugged in and every 5-10 minutes or so the phone switches on by itself and shows the boot screen, go all the way till HTC animation and powers off suddenly. I have had no luck in turning the phone back on, I dont what is causing the issue - wether its the battery or the phone.
Please give me your thoughts....I am completely lost without my phone...
- issue was that the phone kept restarting as soon as the battery stored enough charge for a reboot. I pulled out the battery at one of the restart cycle as advised below and stopped it from repeating it. After that the phone let the battery charge without a restart, did not mess with it for a long while.
Never let the battery drain all the way down to 0%. Not sure if it affects the battery, but it sure will give you enough hassle that you wont repeat it.
DesperateScorpion151 said:
Hey Guys,
I am running the Cell Pro 9.5 ROM and since yesterday my phone doesnt turn on.
So this is what happened, I never got a chance to recharge my phone yesterday and so I used it to the very last bit of juice. The phone kept switching itself off with the critical level battery warning and I kept turning it back on. So it got to a point where it wasn't switching on at all. So I pluged in the phone to the computer to charge and left it there for approximately an hour (the orange charging light was on), came back and tried to switch the phone back on and it didnt respond at all. Took out the battery, tried the soft reset button etc and everything else I thought of with no luck. So I plugged it back on and suddently it turned back on, did the boot up, loaded the touchflo and I saw the battery level was at "0" and then suddenly it turned of with a "tuck" sound (similar to a PC when you hold down the power button or turn the power off without shutting down). This has been repeating since then, I have left it plugged in and every 5-10 minutes or so the phone switches on by itself and shows the boot screen, go all the way till HTC animation and powers off suddenly. I have had no luck in turning the phone back on, I dont what is causing the issue - wether its the battery or the phone.
Please give me your thoughts....I am completely lost without my phone...
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Click to collapse
The same thing happened to me last night... but mine works now. what I thought it was is that it kept turning on as soon as it had enough battery to do so then it would die and repeat... So every time it would turn on
I would take the battery out and let it charge some more and then when it quit turning back on I left it overnight and now its on...
msn.debord said:
The same thing happened to me last night... but mine works now. what I thought it was is that it kept turning on as soon as it had enough battery to do so then it would die and repeat... So every time it would turn on
I would take the battery out and let it charge some more and then when it quit turning back on I left it overnight and now its on...
Click to expand...
Click to collapse
Ok....I will try that and report back....
Sorry you pull the battery then the cord then put the battery back in then cord. Also it will take a lot longer if you charge it on the computer.
Never mind mine quit working again...
msn.debord said:
Never mind mine quit working again...
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Click to collapse
I managed to get it charging after pulling out the battery and putting it back again. Charged it through a computer cause i dont have my charger with me.
I turned it on and the battery said 40% and now every second or so it is dropping by 1%. I can literally watch it dropping down sitting here. The phone doesnt want to charge when it is on. I plug in the usb and the LED turns orange and then turns off. Now the battery is at 25%, This is litterally in about a minute or less. I dont know whats wrong, is it the Battery?
I had this exact same thing happen to me twice on previous HTC hardware (wizard). The first time I couldn't save it and just had to buy a new battery. However, the second time it happened I was able to resurrect it once I got it plugged into a higher-current charging source, like the wall charger it came with, or even most car chargers (that's how I saved it when I couldn't get to my wall charger). I had to let it sit on there for about an hour before it held enough charge to stay on, and another 2 hours before it was fully charged, but it worked just fine after that.
You battery may indeed be toast from what you describe. I have had the experience of totally discharging the battery and the device not coming on at all. I recommend that if you do this, you should fully charge it using the wall charger NOT the computer (if the computer works at all. it didnt in my case). I have done this a few times now and the battery turned out fine each time.
jmmmmm said:
You battery may indeed be toast from what you describe. I have had the experience of totally discharging the battery and the device not coming on at all. I recommend that if you do this, you should fully charge it using the wall charger NOT the computer (if the computer works at all. it didnt in my case). I have done this a few times now and the battery turned out fine each time.
Click to expand...
Click to collapse
Thanks.....
My issue seamed to be fixed. I had to rely on a computer as I didnt have access to my charger and by the time I did my phone was at approximately 65% charge. I plugged it in and charged it all the way to 100%. Replugged it and left it for a little more while to make sure it got charged completely. I have been using it since today morning 9am and now it is 2pm at 73% after couple of calls, messages and emails.
Few more charging cycles with the wall charger and I am hoping it will be back to normal.

Strange really fast battery drain Oxygen v2.0-RC7

I tried the Oxygen v2.0-RC7 rom a few days ago. Has been working relatively well with some minor bugs (like not being able to move icons without them dissapoearing). But yesterday something really odd happened and got me kinda worried.
I turned the sound off on the phone via the lockscreen, then locked the phone in my locker when i worked out. The battery was at about 80% at the time. When i came back about two hours later my phone was _REALLY_ hot and the battery was totally drained and the phone dead (ofc).
Anyone else experienced this? New user here so can't post in the official thread for the rom. What got me worried was that the phone was getting extremely hot.
There is nothing wrong with the ROM as far as battery drain is concerned. I have been running RC7 since release and with my current configuration get almost 3 days of battery usage before I need to re-charge.
I would suggest that it is more likely to be a rogue application that is constantly running in the background eating the battery.
If the phone was getting hot, I would suggest that an application is hammering the CPU (such as navigation) which would drain the battery pretty fast.
Odd thing is, I had the phone in my pocket for maybe 3 hours prior to this incident. Then it was at about 80% (remember because I checked when i turned off the sound). Then only thing I did was turn off the sound via the lockscreen. Didn't even unlock the phone at all. Then this happened.
Seems really strange. But it has only happened this once, and it is a homebuilt rom so I don't really expect everything to be perfect. Just that I've had the phone run hot before, just not this hot.
Was actually worried it had broke before i got home and put the charger in It was completely dead. Couldn't even start to boot up that you sometimes can do when the phone has died and then rested for a few mins.
could be a faulty handset, i had issues with my phone running out of battery pretty fast and after a warrenty replacement seems to have sorted it.
phone shouldnt be over heating...
Kesio said:
I turned the sound off on the phone via the lockscreen, then locked the phone in my locker when i worked out. The battery was at about 80% at the time. When i came back about two hours later my phone was _REALLY_ hot and the battery was totally drained and the phone dead (ofc).
Click to expand...
Click to collapse
Wasn't a metal locker, by any chance ? A metal locker would function as a faraday cage, meaning your phone would get at best a very weak signal, and would be using maximum power to try and communicate with the base station. Would explain why the phone was hot, too.

[Q] Z1c issue

Hello everyone. newbie here.
My sony Z1c seems to have developed a bug/issue. 2 days ago my phone was on charge, green led at the top was on and my battery showed at 100%. I unplugged the device jumped into bed, set my alarms as usual. I then woke up 2 hours later then i should of to find my z1c was dead. Nothing was running in the background etc so instantly knew something was up. Tried charging my phone at work via usb>pc and it kept saying my phone is losing charge quicker then its charging (never seen this message before) . I could turn the phone on but the battery level stayed at 2%, as soon as it was unplugged from the pc it would instantly die.
When i got home i done a few "reset" searches and come across the hold volume up and power at the same time until phone vibrates method. This now seems to allow my phone to charge normally again and the battery goes past 2%. However again today my phone went dead overnight. So the issue is still there, im just able to charge the device again.
I dont appear to have anything running in the background
havent done any firmware,software,app updates in the last couple of days (again that im aware off, unless they forced any)
also noticed the phone gets extremely hot at periods for unknown reasons?
Anyone here able to help or advice? is this a faulty battery, software,firmware issue etc? any fixes
d5503
running 4.4.4
14.4.a.0.108
Thanks in advance
Have you tried a different charger? Charge it using wall charger with supplied cable. I don't think firmware is draining your battery. Possible that u r caught up with a faulty battery if u don't have any issues with charger.
My advice "Head to Sony Service Centre asap".
Have you 'ever' installed any custom ROM on this phone then reflashed/restored something later after accquired? It could be the underlying system's battery state is different than the current running OS' one. Try calibrating the battery a couple of times to see if that make any difference.
Hello. Thank you for the replies.
The phone charges correctly via mains and usb(laptop,ps4 etc) since i done that power+volume up reset. Pretty sure my leads and plug are fine. i could try different usb leads though. the charge level is certainly showing me 100% charge
I have never used any ROM's or Roots. i dont know fully what they are. I used to have a jailbroken iphone so it sounds similar. Id be prepared to do down any of them routes if it fixes my phone
Everything updated has been official releases. I dont appear to of updated anything recently though so i cant put it down to a system update or new app update. - something might have glitched somewhere i dunno
Charged the phone during my first post and again it says its gone to 100% after a couple of hours. unplugged the charger. restarted the phone and checked nothing that hasnt been on for the last 3 months hasnt turnt on and all seems fine there. So just left it in standby
checked it 10minutes later to see charge levels. am down to 87%
using gsm battery app it says 68.9% app usage, when i click that
android system 53%
kernel (andoid os) 19.5%
then i have a list of other stuff running all be 2%
them 2 shouldnt be that high should they?
then when i go default settings>power> batt usage
android system 37%
googleplay service 21% (doesnt appear to be updating/syncing anything. should all be off. never used syncing)
screen 14%
android OS 5%
cell standby 5%
the rest of the list are 2's and 1's
phone was cool when charging, since rebooting the device and unplugging it, its now getting hot??? would of expected it to be the other way around!!!
Might want to give it a go of this:
userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-z1-compact#!Resetting-your-device dot html
Sorry, newbie can't post URL yet:crying:
Hi again, Jcw i done a full factory result and everything now appears to be fine now. Phone has been on for 3hours standby and on 98% battery, It would have been dead by now and extremely hot at the back. Now running alot cooler. Thanks for the advice.
Have no idea what happened. Something was seriously draining the battery though. Glad its fixed. Thanks again

Assume it's a dead battery? Weird behavior.

Strange symptoms started a week or so ago. Phone works normally while plugged in to charger, and seems to get up to 100% as normal. When taken off of charge, it will slowly drain as normal...
But then, for example, it will be on 95%, and then just turn off (or maybe say the "Shutting down battery low" screen, then shut down). When I turn it back on, it might say 92% (dropping a couple percent points.
OR, when I turn it back on, it might say 3%, and be almost dead.
And then after a while obviously it will shut down again, as the battery is almost dead. It just did this from what it said was 3%, but when I restarted the phone... it now says 85%!!
So yeh, it seems like it can't decide if the battery is full or drained or both. I have tried full restarts, and this is a factory reset phone at the moment too so totally empty and on stock ROM. Not currently rooted either, as I restored everything to stock recently.
I'm assuming the battery has broken itself, somehow. It seemed to happen very suddenly though, as it was working a couple weeks ago. But before I sell it for spares/repairs, I thought I'd ask in case there was another possible cause!
edit: Also, once or twice when the phone has restarted, it has gone to the "Android is Starting Optimising application 1 out of 144" screen, where it configures all the apps? I thought it only did this on a factory reset, or after installing a new rom or something. Weird.
Yes, sounds like a dead battery:
http://forum.xda-developers.com/son...ttery-reporting-phone-dying-suddenly-t3095120
Quite a few of us have had something similar and replacing the battery fixed it for me.

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