I've been Google searching for any info on a D850 software update every now and then for a month and haven't see any mention of a d850 update. You'd figure LG would want to get updates out to fix the few bugs we have. Like the aux and headphone detection bug. Has anyone heard anything?
I called around about this. G3 Customer Service reps claim an update is due for AT&T by the end of the month... but we'll have to see :/
Related
There is a "new" software update on the LG website. It is "D85120e" and is dated 6/11/2015. I just got off of their live chat (see below) and also called our very reliable local Verizon Wireless store regarding the use of this update on a Verizon phone. The tech at the store was not aware of the 6/11 release by LG and suggested holding off a week to see if Verizon offers an OTA patch. He then went on to state that if the phone accepted the download from LG then it should work without causing any Verizon related issues. He was also surprised when I told him that the Lollipop update for my LG gPad 8.3 skipped Android 5.01 altogether and went directly to 5.02 and has never exhibited the wifi syncing issue that the G3 now does. Have chosen this time around to keep both units stock and the G3 syncing issue has been my only issue with either unit to date. Would appreciate any thoughts or suggestions. Currently syncing with a neighbor's xfinity wifi with the G3 and that works just fine! It connects but stalls on our own.
Chat:
Grace: Hello Harry. Welcome to LG Electronics U.S.A. Support only. How may I provide you with excellent service today?
Harry: Need some updating info for my G3
Grace: Okay
Harry : I have a Verizon G3 with the latest software update installed correctly to version VS98523C dated 4/11/2015. It has a serious flaw in that I can no longer synch with my home wifi yet I can synch with another wifi (both Comcast) in my condo building. Can I use your D85120e (6/11/2015) version to update and correct this known flaw?
Grace: Yes you try
Grace: But I cannot guarantee that it will work
Grace: Unfortunately, although we are the manufacturer of this phone, we do not choose the features and or software the phone is equipped with. The service provider makes those decisions and LG issues the phone per their specifications. We do not manufacture the software.
Harry: Grace, I need a more expansive response. Please verify that you understand I am using the OTA from Verizon that updated to Android V. 5.01 and that I am now asking if I can safely use the LG update dated 6/11 in place of that. Thank you.
Grace: Yes you can use that Harry
Harry: ...and my phone will continue to function normally with the Verizon system?
Grace: Yes
Harry: Okay...thank you very much.
Harry: Bye.
Grace: You're most welcome!
Grace: Again this is Grace. It has been a pleasure to assist you today. Thank you for choosing LG Mobile Communication Live Chat. We appreciate your business. Have a wonderful weekend ahead!
Can u provide a link to the update? I only see the old 12b update. I think that may be an update for TMobile, not Verizon.
Sent from my VS985 4G using Tapatalk
---------- Post added at 02:39 PM ---------- Previous post was at 02:23 PM ----------
Yeah, that is for the TMobile version of the G3. Not Verizon.
Sent from my VS985 4G using Tapatalk
I think that update is for T-mobile phones.
Here you go...
http://www.lg.com/us/support/product-help/CT10000003-CT10000027-1412198655480
It is definitely dated 6/11/2015.
Just doublechecked and see no "carrier" references whatsoever!
It is clearly for the D851 t-mobile, not us
Thanks for the clarification as the site and LG's chat person certainly are not up-to-speed in clarifying who gets what!
My apologies to all for an unintentional and disappointing false alarm.
agh1701 said:
It is clearly for the D851 t-mobile, not us
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Click to collapse
My thoughts exactly! Interesting find though!
I got a G4 a month or so ago through Craigslist. The guy I met up with got the phone early through some kind of LG early adopter program. The phone is in perfect shape and everything works great.
I'm noticing that I still don't have a stagefright patch though. This is an unbranded, unlocked phone. I'm not sure why LG Bridge doesn't have an update for me, but people with carrier branded G4s have stagefright fixes.
Is there a firmware update I should manually apply or am I just being impatient?
Doing the check here: http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=
It says I'm LG H815 AUSAVKS if it helps. Anyone else with this same model?
Thank you in advance!
Here's a screenshot of software info... figure I should probably include this.
I'm using a carrier branded G4, from Sprint, and there is no stagefright patch available yet (to my knowledge). That T-mobile fix you posted was just a matter of hours ago right? Maybe the carriers are starting to roll out the updates shortly, and maybe LG will include an update for unbranded?
May be the case. It seems unusual for carrier branded phones to get an update before unbranded... even if it's only a matter of hours. Generally carrier branded means more QA testing and therefore delayed availability.
I just dont get it. The device manufacturers always want to blame the carriers for patch delays. So here I am sitting on my international H815(eu) figuring since this is a broad scope device it will get the update before the carriers specific devices. Then today I see T-Mobile's model is getting a stagefright update. WTH?!!? Anyone got any good insight on whats going on here?
No idea, but I'm a little irritated too. Seems like it would make MORE sense to push the update to unlocked, unbranded US devices before T-Mobile for testing simply because there are presumably less of us.
My guess (and probably wrong) is that TMo was picked to do the roll out, in batches, so that if there are any issues, it can be stopped & rectified quickly. The patch would be tested on one phone variant & one carrier.
Also, the risk of this affecting someone is very low.
I just flashed the KDZ...
Can't you guys do the same?
Okay this is kind of weird because I know T-Mobile has not rolled out the update. In fact I believe they are completely refusing to do it to force people to resort to upgrading phones. But I got this system update on my phone this morning and I am wondering if anybody has gotten it as well or has any explanation. I haven't downloaded it yet.
T-Mobile SGH-M919. Weird because it says the GPE
it has been said before if you would have searched, but it is a patch for the stagefright vulnerability and that is about it.
ogkillergreen said:
Okay this is kind of weird because I know T-Mobile has not rolled out the update. In fact I believe they are completely refusing to do it to force people to resort to upgrading phones. But I got this system update on my phone this morning and I am wondering if anybody has gotten it as well or has any explanation. I haven't downloaded it yet.
T-Mobile SGH-M919. Weird because it says the GPE
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Click to collapse
GPe? That's odd, unless you're running a custom ROM
Sent from my SGH-M919 using XDA Free mobile app
ogkillergreen said:
Okay this is kind of weird because I know T-Mobile has not rolled out the update. In fact I believe they are completely refusing to do it to force people to resort to upgrading phones. But I got this system update on my phone this morning and I am wondering if anybody has gotten it as well or has any explanation. I haven't downloaded it yet.
T-Mobile SGH-M919. Weird because it says the GPE
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Click to collapse
Which rom where you using when you get this message?
GPE has already been updated to 5.1, so even if that is LP it's still older than current.
I have been calling TMOBILE (US) every week since May to find out where the LOLLIPOP UPGRADE is for my SGH-M919 ((Galaxy S4) and finally about 3 weeks ago I got them to confess that SAMSUNG HAD GIVEN THEM TO UPDATE FOR THIS PHONE - BUT, THEY WERE NOT GOING TO RELEASE IT.
When I asked why, I was given the B***S*** answer that there were known bugs and all other providers had problems with it - I said they were corrected in the 5.01, and 5.1 versions - he then basically (without saying it) stated they want people to buy newer devices.
I told him I OWN MY DEVICE, THERE IS NOTHING WRONG WITH IT, and I WILL ROOT IT AND PUT A CUSTOM ROM ON IT.
I was told, you will void your warranty.....I rolled with laughter and said...it is over 2 years old - THERE IS NO F***ING WARRANTY anymore...and I hung up.
*BH*
Yet another great example of why I jumped ship for Cricket. Tmo does all this uncarrier crap because they say they care about the consumer, but when it's all on the table they're just like Verizon or Sprint or AT&T. If you're on older hardware, then they don't care about you. You're a number that they added years ago, and all that matters are the numbers they'll add today and tomorrow.
I'm still rockin' my S4 after all this time. When I'm ready to upgrade, I'll be buying my phone unlocked and ready to go with Cricket. Now that the new Nexus devices are on their way, I'm just going to save up and splurge on the Nexus 6P and not have to worry about bull**** carriers screwing me on updates and security fixes.
I buy T-Mo phones because they traditionally have unlocked bootloaders, so I can flash whatever ROM I like. ATT, and I believe Cricket, tends to use phones where the bootloader is locked down tightly. I like the open Nexus platform and am also considering one in the future...
I've been browsing around on this forum for the better part of a month (along with a good amount of google searches) to figure out why my S9 hasn't received an OTA update since July 2018.
Background info just so I don't receive the same old "did ya check if there was a firmware update available??":
I am using an S9 SM-G960U
I have been on AT&T for about 8 years now, always receiving updates until now
I have checked a multitude of times for an update in the settings menu. I am in the US, and have good connection to AT&T towers and using an AT&T sim.
I have tried a factory reset, it didn't work
current version i'm on is G960USQU3ARG2, July 1, 2018 security version
Not interested in flashing with Odin yet until this gets figured out or I have no options left
tried updating though smartswitch (just for the sake of it, knew it wouldn't work anyway- AT&T doesn't provide updates through it)
even tried using a my roommate's active Verizon SIM card just in case - confirmed phone is locked to AT&T
I haven't come up with much, but have seen at least a few other people that have the same problem and decided to bite my tongue and call AT&T device support...results surprised me- The AT&T rep actually flat out told me "this is a known issue" with the S9 and Note 8, and that he'd escalate the issue and blah blah blah...seemed like good news for me until I decided to ask "is there a known fix?", which received a much less straight forward answer: something along the lines of "well we are working on it and you'll hear back in about 24 hrs. Fingers crossed.
I'll post an update when I hear back from AT&T, hopefully with something more than just "your issue has been escalated"....
Anyone else have this issue? Or have dealt with AT&T already regarding this?
I'm in the same boat, though a month behind with June being my latest update. I've done a factory reset and tried (several times) clearing the Google Services Framework data and cache, restarting the phone each time. I spent almost an hour on a call with AT&T...they acknowledged the problem and tried to force an update, then waffled and told me that the Pie update is rolling out slow and to be patient. Sammobile doesn't have the AT&T-specific firmware, otherwise I might be tempted to go that route.
sepdx said:
I'm in the same boat, though a month behind with June being my latest update. I've done a factory reset and tried (several times) clearing the Google Services Framework data and cache, restarting the phone each time. I spent almost an hour on a call with AT&T...they acknowledged the problem and tried to force an update, then waffled and told me that the Pie update is rolling out slow and to be patient. Sammobile doesn't have the AT&T-specific firmware, otherwise I might be tempted to go that route.
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Click to collapse
at&t has always been kinda weird about its specific firmware vs the rest of the big players. You could flash any carriers firmware if youre not remiss in losing the at&t specific stuff. I find the vast majority of carrier firmware to be garbage personally, but it might be useful for some folks.
youdoofus said:
at&t has always been kinda weird about its specific firmware vs the rest of the big players. You could flash any carriers firmware if youre not remiss in losing the at&t specific stuff. I find the vast majority of carrier firmware to be garbage personally, but it might be useful for some folks.
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Click to collapse
Thanks for confirming that, and I won't miss the AT&T bloatware one bit!
sepdx said:
Thanks for confirming that, and I won't miss the AT&T bloatware one bit!
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Click to collapse
you bet man