Develop Bugs

[Q] Rebooting.

Tablet has had quite a few random reboots in the last few days.
It's happened when I closed all tabs in chrome. It has happened after uninstalling an app. It's happened after selecting to greenify google play services - and wiped all the greenify settings. It's happened at, as far as I can tell, random times and circumstances.
It is probably kernel related but this is a new tablet for me and I'm not too familiar with any custom roms or kernels on this device. Currently running xKat v4 with the included kernel.
Anyone else experiencing this? Anyone have a fix recommendation or suggestions?
Thanks.

I got random reboots in the first couple of weeks when I first got the tablet ... Mainly when I unplugged off charge. I think I drained battery to 5% switched it off and charged it to 100% and never had any issues after that.
P.s this happened like a year ago so can't really remember much tbh - but I do know I didnt have to factory reset or anything drastic, it just fixed itself also bare in mind back then I was on stock JellyBean. Soz I can't help more.

Never had a reboot ever. Had tablet a year....still on jb rooted stock Rom.....
Sent from my SM-P600 using XDA Premium HD app

I'm also experiencing frequent and random reboots with my SM-P600 since the update to 4.4.2 (never had any reboots before):
First the screen starts flickering (this happens quite often using Google Chrome or playing youtube videos, but it occurs with other apps as well), then after a while the tablet suddenly gets unresponsive and reboots (sometime it reboots several times in a row).
I've already tried multiple factory resets and cache/davlik wipes, re-installed the 4.4.2 firmware using kies, but nothing helped so far.
Anyone any suggestions what else I can try?

Wall-E said:
I'm also experiencing frequent and random reboots with my SM-P600 since the update to 4.4.2 (never had any reboots before):
First the screen starts flickering (this happens quite often using Google Chrome or playing youtube videos, but it occurs with other apps as well), then after a while the tablet suddenly gets unresponsive and reboots (sometime it reboots several times in a row).
I've already tried multiple factory resets and cache/davlik wipes, re-installed the 4.4.2 firmware using kies, but nothing helped so far.
Anyone any suggestions what else I can try?
Click to expand...
Click to collapse
Did you check the temperture?? download a cpu temp check and see if it's overheating. Also, is your tablet rooted??

After upgrading to Marshmallow phone freeze after watching video in Whatsapp

Hi
after I upgraded to Marshmallow, my phone always freeze for 10 secs after watching a video file using Whatsapp.
here are the facts:
1- the video starts normally and fast without problems, the phone only freeze once the video ends.
2- if I run the video through a media player it will run smoothly and it will end normally without freezing (only freeze if I run it thought Whatsapp)
I tried the following:
reinstall Whatsapp.
reinstall the Media player (Quickpic)
clearing cache and then rebooting.
please help.
Thanks

I think it's an optimization problem, i have the same issue with Whatsapp. They need to update it!

Vipery said:
I think it's an optimization problem, i have the same issue with Whatsapp. They need to update it!
Click to expand...
Click to collapse
I have this issue for over a month now, are you saying that everyone who own LG G4 and upgraded to Marshmallow are experiencing this problem?

Amajed said:
I have this issue for over a month now, are you saying that everyone who own LG G4 and upgraded to Marshmallow are experiencing this problem?
Click to expand...
Click to collapse
I think yes. Maybe not all, but the most are experiencing same problem. For me it happens on chat that have a lot of message, I have deleted lots of media but message remains and it's buggy.

It's happening on my brand new HTC 10 as well, build 1.3 marshmallow

I think it's just optimization problem. I have rated bad WhatsApp maybe they moves their as**es and start to make serious updates instead of non-useful features.
Sent from my LG-H815 using XDA-Developers mobile app

razer freezing

2-3 times the phone has totally freezed for me so I had to restart it, same on my brother's razer. Anyone else having this problem.

I've had a few random freezes too. Mostly while in the Facebook app. Although all buttons became unresponsive.

kickassdave said:
I've had a few random freezes too. Mostly while in the Facebook app. Although all buttons became unresponsive.
Click to expand...
Click to collapse
Facebook isn't exactly the most stable right now. If I try to use the market page, guaranteed to freeze up and crash.

Happened to me today as well. Google framework supposedly crashed which caused a system wide freeze. Had to reboot the phone.

I couldn't say I've seen it freezing on me however it has randomly rebooted a few time so maybe have not seen it freeze up but when I went back to it the phone had restarted itself.

My Razer phone freezes 1-2 times a day. Sometimes I'm using the phone, and it gets unresponsive except for the lock-button, but I can never unlock the phone after that. Sometimes it just wont unlock.
Every time this happens I have to restart the phone.

I've had a couple random restarts as well..

After getting such a freeze it would be cool if you could go to Settings->Developer Settings->get bug report->Full bug report.
That will generate a zip which can be used for debugging. If someone uploads it, I can take a look.

After the latest update my phone will randomly lock up. The screen will go blank and the phone will just turn off. Yeah..

I have 2 issues I can't pin down that might be related:
1. Roughly 1 in 4 times I launch anything on Netflix (I only watch downloaded offline stuff), the phone will freeze and then instantly reboot. I'm not sure what causes it to make it reproducible, but after the reboot it's always fine. Haven't had issue with vlc.
2. So today I noticed more than usual the sound in the headphones (attached via the jack dongle) cutting out. Previous fix was to pull out dongle and reinsert and it was fine. This time no joy, in fact moving the dongle while the sound was working resulted in crazy distortion and when I tried to reboot I got a freeze.
In both cases the dongle might have been the culprit. Would be interested to see if others are freezing while using a dongle or not.

I have issues with IG freezing up pretty hard.

I have the same Netflix issue than you and it's very frustrating. The only thing that seems to slow this phone down is the thing it specialises in.. Netflix hdr hmmmm

TheCrazyLex said:
After getting such a freeze it would be cool if you could go to Settings->Developer Settings->get bug report->Full bug report.
That will generate a zip which can be used for debugging. If someone uploads it, I can take a look.
Click to expand...
Click to collapse
Hi my razer phone keeps randomly rebooting I have a bug report u could look at if that ok thanks

Siliconred22 said:
Hi my razer phone keeps randomly rebooting I have a bug report u could look at if that ok thanks
Click to expand...
Click to collapse
Sure I can.

TheCrazyLex said:
Sure I can.
Click to expand...
Click to collapse
https://drive.google.com/file/d/1Xk4y4rsEZPpbO5rt7HjPp7pGEWIzmCVa/view?usp=drivesdk
Thanks

kickassdave said:
I've had a few random freezes too. Mostly while in the Facebook app. Although all buttons became unresponsive.
Click to expand...
Click to collapse
For me snapchat freezez my phone temporary

Has anyone experiencing the unresponsive screen / freezing problems with the Razer phone (first phone) found a solution that prevents the freezing from recurring?
Rebooting the phone via the Volume up + Power buttons will restart the phone, but that is not a fix of the core issue.

Random Freezing and Crashing

Hey guys, i love my pixel 3 XL its been great but it has been randomly freezing and locking up, somtimes requiring a restart.
Other time i get the system UI crashed message and then i close it and it works again. Sometimes Chrome or the camera app locks up and crashes too.
Anybody experiencing this? Any ideas on a fix, maybe the next December OTA will fix it hopefully.
Thanks

Demolition49 said:
Hey guys, i love my pixel 3 XL its been great but it has been randomly freezing and locking up, somtimes requiring a restart.
Other time i get the system UI crashed message and then i close it and it works again. Sometimes Chrome or the camera app locks up and crashes too.
Anybody experiencing this? Any ideas on a fix, maybe the next December OTA will fix it hopefully.
Thanks
Click to expand...
Click to collapse
Have you tried a factory reset?

airmaxx23 said:
Have you tried a factory reset?
Click to expand...
Click to collapse
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?

Demolition49 said:
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Click to expand...
Click to collapse
I absolutely would try a factory reset if things are acting strange for no apparent reason.

Demolition49 said:
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Click to expand...
Click to collapse
If you flashed the factory image it's either a hardware or app issue. Have you tried using the phone for awhile with a minimum of apps? I'd give that a try I don't think a factory reset will do anything if you've already flashed the factory image.
Sent from my [device_name] using XDA-Developers Legacy app

try the flash-all.bat then when its complete go to stock recovery and format /data

are you using substratum?

Pixel 3 XL crashing
I have had the same problem. My system UI crashes since new, along with other apps and the phone becomes non-responsive. I thought it was just a new phone glitch that would be fixed with an update, no such luck... I need to do a hard reboot by holding the power button until it reboots. I bought a Pixel 2 XL in August and never had any problems like this. I finally contacted Google about the problems and they RMA'd it. I never root my phones before making sure they work correctly, so this one is and has been stock, unrooted.

My wife and I have the 64GB models in Black (mine), White (hers). She's on her 3rd replacement phone for what seems to be a similar issue.
Symptoms:
When using the fingerprint reader to unlock the phone, it may not unlock for 10+ tries.
The phone's battery drains quickly, within a couple hours of barely any use, her phone might be down to 60-70%
System_UI crashes
Some apps don't seem to load quickly (Like going into messages, you see the app container, and a new chat button, but no messages load for a minute). Or she's had a straight up black screen, and the app wouldn't load.
Takes minutes to call or hang up a call and often takes rebooting to close out the phone app.
It almost seems like something is running in the background that is utilizing the CPU and causing the lag/app/battery issues.
Troubleshooting:
Factory Reset
Wiping Dalvik Cache
Replacing the phone twice through Verizon. The first replacement had the same issues immediately. The 2nd phone showed the same issues immediately, and then went away for 3 weeks since the Dec. 5th Security update, but in the past few days has returned.
Booted in Safe Mode (everything seems to be working fine however extremely limited).
We've also checked the processes and no apps seem to be running that would make any sort of impact.
Running out of ideas

shepscrook said:
My wife and I have the 64GB models in Black (mine), White (hers). She's on her 3rd replacement phone for what seems to be a similar issue.
Symptoms:
When using the fingerprint reader to unlock the phone, it may not unlock for 10+ tries.
The phone's battery drains quickly, within a couple hours of barely any use, her phone might be down to 60-70%
System_UI crashes
Some apps don't seem to load quickly (Like going into messages, you see the app container, and a new chat button, but no messages load for a minute). Or she's had a straight up black screen, and the app wouldn't load.
Takes minutes to call or hang up a call and often takes rebooting to close out the phone app.
It almost seems like something is running in the background that is utilizing the CPU and causing the lag/app/battery issues.
Troubleshooting:
Factory Reset
Wiping Dalvik Cache
Replacing the phone twice through Verizon. The first replacement had the same issues immediately. The 2nd phone showed the same issues immediately, and then went away for 3 weeks since the Dec. 5th Security update, but in the past few days has returned.
Booted in Safe Mode (everything seems to be working fine however extremely limited).
We've also checked the processes and no apps seem to be running that would make any sort of impact.
Running out of ideas
Click to expand...
Click to collapse
Since the December update, the freezing issues I was having have been significantly reduced, but it still freezes sometimes... I am hoping the January update coming in the next week will smooth out any remaining bugs.

Any of you using a different launcher?

I had this freezing and non-responsive issue. The google rep, replaced it, he determined it is some kind of hardware issue. My replacement didn't have this issue at all (November update). However, the lag/stuttering still persists though. I had replaced quiet a few pixel 3 XL, and i am just getting tired of it. For a $1K phone, we shouldn't get mediocre quality of phone.

So my wife had been removing applications in small groups to try to narrow it down. It seemed for a week or so that she was in the clear and everything was working. Then all of a sudden she got the January update and her phone is still having issues.
Slow responding finger print reader.
System UI crashes
Unable to answer phone calls despite numerous attempts.
It still seems like there is something that is running in the background that is just using the processing power.

shepscrook said:
So my wife had been removing applications in small groups to try to narrow it down. It seemed for a week or so that she was in the clear and everything was working. Then all of a sudden she got the January update and her phone is still having issues.
Slow responding finger print reader.
System UI crashes
Unable to answer phone calls despite numerous attempts.
It still seems like there is something that is running in the background that is just using the processing power.
Click to expand...
Click to collapse
Get gsam from the app store, if you don't have it. After awhile see what apps are using battery, app sucker in the app. Gsam is a battery monitor.
Sent from my [device_name] using XDA-Developers Legacy app

Sadly, gsam and accubattery don't show anything out of the norm app wise.

Question Boot Loop on Z Fold 4

My phone is stuck in a boot loop!
I have found that the only "fix" is a factory reset... but that only delays the inevitable. The boot loop returns after about a week.
I've cleared cache multiple times, repaired apps multiple times, uninstalled many apps, put every app possible into deep sleep, made sure apps are all updated in both app stores, "repaired apps", and reflashed the firmware with Odin... only to be back where I started with the boot loops.
I have found some overheating and RAM errors in logs in Recovery, as well as the following error multiple times in groups of 3:
"unable to set property "ro.boottime.init.mount.cache" to "0": error code: 0xb, try count 1-3"
Is this the culprit?
Has anyone else experienced this phenomenon and fixed it?

pipd0ge said:
My phone is stuck in a boot loop!
I have found that the only "fix" is a factory reset... but that only delays the inevitable. The boot loop returns after about a week.
I've cleared cache multiple times, repaired apps multiple times, uninstalled many apps, put every app possible into deep sleep, made sure apps are all updated in both app stores, "repaired apps", and reflashed the firmware with Odin... only to be back where I started with the boot loops.
I have found some overheating and RAM errors in logs in Recovery, as well as the following error multiple times in groups of 3:
"unable to set property "ro.boottime.init.mount.cache" to "0": error code: 0xb, try count 1-3"
Is this the culprit?
Has anyone else experienced this phenomenon and fixed it?
Click to expand...
Click to collapse
Strange.
Is your phone rooted?
Did you try using it with minimal apps installed.
Check under battery what app uses the most battery (maybe an exotic app on top is heating your phone)?

bigchrizzieboy said:
Strange.
Is your phone rooted?
Did you try using it with minimal apps installed.
Check under battery what app uses the most battery (maybe an exotic app on top is heating your phone)?
Click to expand...
Click to collapse
Not rooted.
Also, the reboot sequence happens even when the phone is in Safe Mode as well.
Will remove a few more apps--VPN and a few others that don't seem rogue but may have sufficient permissions to break a device.
Few more errors were in the logs but I don't know javascript or similar to decode, just looking for keywords and the above mounting cache error seemed most problematic.

Z Fold 4 randomly crashing/resetting after Android 13 update
Z fold for randomly crashing/resetting after android 13 update Also my watch 5 pro just disappeared from my galaxy wear app yet it is still connected and receiving notifications Anyone else having these issues Opens in new window PDF Download Word Download Excel Download PowerPoint...
us.community.samsung.com
Maybe this steps can help you?

bigchrizzieboy said:
Z Fold 4 randomly crashing/resetting after Android 13 update
Z fold for randomly crashing/resetting after android 13 update Also my watch 5 pro just disappeared from my galaxy wear app yet it is still connected and receiving notifications Anyone else having these issues Opens in new window PDF Download Word Download Excel Download PowerPoint...
us.community.samsung.com
Maybe this steps can help you?
Click to expand...
Click to collapse
Tried those already. Thanks for linking though--glad to see it's more widespread so we might see an update soon.

Good news: I've isolated the issue to be caused by the One UI 5.1 update (security patch Feb 1). Funny enough, they claim that there is a south australian app causing the issue, but don't state the app name: link.
Bad news: Samsung is censoring me on their forum and not allowing posts--and deleting them when created.
Also, their factory warranty email, [email protected], is non-responsive for 2 weeks. I'm not able to call their support phone (833)690-0918 due to the reboot loops.
Losing all goodwill Samsung built with me through the years.