Develop Bugs

[Q] Phone Keeps Crashing

My xperia play keeps crashing unexpectedly. It locks ups showing what I was looking at for about five seconds then reboots itself. It usually happens when I'm touching the screen whether its typing or scrolling the screen it does seem to matter. I've tried using factory restore but with no other apps than the stock ones it still will crash. The phone crashes about six times a day average. What could be causing this?

594rk said:
My xperia play keeps crashing unexpectedly. It locks ups showing what I was looking at for about five seconds then reboots itself. It usually happens when I'm touching the screen whether its typing or scrolling the screen it does seem to matter. I've tried using factory restore but with no other apps than the stock ones it still will crash. The phone crashes about six times a day average. What could be causing this?
Click to expand...
Click to collapse
Are you overclocking?

AndroHero said:
Are you overclocking?
Click to expand...
Click to collapse
No, my bootloader is locked and I am also not rooted.

We're currently rolling out a new software 4.0.2.A.0.62 which will improve the memory management to avoid reboots. Check with PC Companion if you can get it. It not, wait for it. I believe this is what you need. A lot of users have already got it and we're rolling it out for more kits every day. I'm however not able to tell when certain markets or kits will get it.
-Markus
Sony Ericsson Answers Team

[Q] Youtube, Camera, Alarm, and Gallery Not Responding.

Sometime after upgrading to 4.1.1 my Galaxy Nexus began to have trouble viewing Youtube. At first I blamed the network, but trying to view a video in the gallery has begun to produce the same result, causing the app to hang and crash, as well as causing Face Unlock to stop working, requiring a restart. Clearing the app's Data and Cache have no effect. This was only a minor inconvenience until I installed 4.1.2; Since the update having a Youtube or Gallery video fail causes the Clock app to stop working when my alarm is supposed to be triggered in the morning. Google Play Music still works fine.
The problem occurs at totally random intervals after startup, usually after a full day of being turned on, and I'm not entirely sure if it was initially caused by the JB update. I have enabled "Show all ANRs" in the developers options to no avail. When upgrading to 4.1.2 the OTA failed, as did trying to install the OTA files through CWM. I was forced to re-flash the device without wiping. I have a GSM Nexus running Stock 4.1.2 takju JB, rooted and unlocked with Clockwork Mod Touch custom recovery. I've tried searching the internet for people in the same situation as me, and although I've found several similar, I haven't been able to find the same problem, or a way to fix it. I have already tried using Fix Permissions in CWM, closing and uninstalling other unrelated apps, and Clearing the Data and Cache for all the affected apps.
Any help you could offer would be greatly appreciated.
Thank you in advance.

Danielk34 said:
Sometime after upgrading to 4.1.1 my Galaxy Nexus began to have trouble viewing Youtube. At first I blamed the network, but trying to view a video in the gallery has begun to produce the same result, causing the app to hang and crash, as well as causing Face Unlock to stop working, requiring a restart. Clearing the app's Data and Cache have no effect. This was only a minor inconvenience until I installed 4.1.2; Since the update having a Youtube or Gallery video fail causes the Clock app to stop working when my alarm is supposed to be triggered in the morning. Google Play Music still works fine.
The problem occurs at totally random intervals after startup, usually after a full day of being turned on, and I'm not entirely sure if it was initially caused by the JB update. I have enabled "Show all ANRs" in the developers options to no avail. When upgrading to 4.1.2 the OTA failed, as did trying to install the OTA files through CWM. I was forced to re-flash the device without wiping. I have a GSM Nexus running Stock 4.1.2 takju JB, rooted and unlocked with Clockwork Mod Touch custom recovery. I've tried searching the internet for people in the same situation as me, and although I've found several similar, I haven't been able to find the same problem, or a way to fix it. I have already tried using Fix Permissions in CWM, closing and uninstalling other unrelated apps, and Clearing the Data and Cache for all the affected apps.
Any help you could offer would be greatly appreciated.
Thank you in advance.
Click to expand...
Click to collapse
wipe data/factory reset

I realize that will almost definitely fix the problem, but I'm wondering if anyone has an idea of what could be done short of wiping or re-flashing the device. I'd like to keep a factory reset as a last resort, but thanks for the quick reply.
Sent from my Galaxy Nexus using xda app-developers app

Not entirely sure if this is the same but my camera, gallery, music and a few others wouldn't work, giving a no storage error. I flashed a different kernel and now all is good, maybe worth a try before a full reset!
Sent from my Galaxy Nexus using xda app-developers app

I've heard of a few problems like that, but my phone gives me no error dialogs at all, it just stops working. All the apps are fine until I try to view a video. Sometimes it works, other times it doesn't, but if the video does fail and I have to mash home to to get out of the app then anything media related stops working with the exception of Play Music. Sometimes I don't even get an ANR.
I might try to flash a new kernel. Could you tell me which on you used?
Sent from my Galaxy Nexus using xda app-developers app

Have you tried reflashing the gapps?
Sent from my Galaxy Nexus

I haven't tried Reflashing Gapps yet. I've attached a logcat file from when Youtube, Gallery and Camera stopped working. Only Face Unlock displayed an ANR. I haven't been able to pinpoint exactly when the services stop working, but it doesn't seem to be when I do something specific to the phone.

Backing up, reflashing the phone and the restoring all my apps and data fixed the problem. Thank you all for the sugestions.
Sent from my Galaxy Nexus using xda app-developers app

Horrible lag after running Super Hexagon

Sometimes when I launch Super Hexagon, the game runs terribly slow. It feels like it's running at 15-20 FPS instead of 60 FPS. The weird part is that this lag persists after I exit the game. The whole system becomes super slow with choppy animations.
I've tried killing the app and even clearing the data, but the only thing that seems to fix this is a reboot. I can reproduce this behavior after rebooting again. It usually happens on the 2nd or 3rd time I launch the app, but sometimes it can take up to 10 times of closing and launching. Holding the tablet vertically seems to trigger it faster (although I'm not completely sure if it's related yet).
I'm running completely stock KOT49H and version 1.0.5 of Super Hexagon.
I haven't been able to reproduce this on my Nexus 4 or my old Nexus 7 (2012).
Can anyone else confirm that this happens on their Nexus 7 (2013)? I'm just wondering if it's a bug/compatibility issue or if it's a problem with my device

Just a quick update: Tried changing to ART with and flashing the latest franco kernel (just to experiment), and it still happens in the exact same way

Eregoth said:
Just a quick update: Tried changing to ART with and flashing the latest franco kernel (just to experiment), and it still happens in the exact same way
Click to expand...
Click to collapse
I know this is a late response but I had the same thing happen to me twice tonight and I found your thread while googling for the issue myself.
Force closing the app doesn't help. It seems I have to reboot to fix it.
Have you by any chance figured out a fix? I'm running a 2013 n7 completely stock

chiefz0r said:
I know this is a late response but I had the same thing happen to me twice tonight and I found your thread while googling for the issue myself.
Force closing the app doesn't help. It seems I have to reboot to fix it.
Have you by any chance figured out a fix? I'm running a 2013 n7 completely stock
Click to expand...
Click to collapse
Haven't found a fix yet
It's clearly a software issue though, either with the game or the latest N7 2013 build. Maybe someone who's more skilled could check the debug log (or something) to figure out the cause.

Hey
EDIT:
to fix this problem, open your favorite file explorer..
navigate through android/data/(superhexagon package file name)
go to settings.dat
change vsync from 1 to 0

NsZebra said:
EDIT:
to fix this problem, open your favorite file explorer..
navigate through android/data/(superhexagon package file name)
go to settings.dat
change vsync from 1 to 0
Click to expand...
Click to collapse
Just tried this and it happend again (on the first try). Rebooted and triggered it again after launching the app 3 times.

Eregoth said:
Sometimes when I launch Super Hexagon, the game runs terribly slow. It feels like it's running at 15-20 FPS instead of 60 FPS. The weird part is that this lag persists after I exit the game. The whole system becomes super slow with choppy animations.
I've tried killing the app and even clearing the data, but the only thing that seems to fix this is a reboot. I can reproduce this behavior after rebooting again. It usually happens on the 2nd or 3rd time I launch the app, but sometimes it can take up to 10 times of closing and launching. Holding the tablet vertically seems to trigger it faster (although I'm not completely sure if it's related yet).
I'm running completely stock KOT49H and version 1.0.5 of Super Hexagon.
I haven't been able to reproduce this on my Nexus 4 or my old Nexus 7 (2012).
Can anyone else confirm that this happens on their Nexus 7 (2013)? I'm just wondering if it's a bug/compatibility issue or if it's a problem with my device
Click to expand...
Click to collapse
I confirm, the only solution is to reboot... Very annoying if it happens while you break a record

Wow, I am astonished by Google. It has been over a year now and this problem STILL exists, I am having the exact same problem as described in the OP with several apps. How come this problem gets so little attention? Should be well known by now.
All those fancy design changes but who cares about actual system stability.

^What apps? I've never had this problem and this is my first time reading about it.
It's up to the app developer to keep their **** updated to work well with new versions of android. Nothing to do with google.

yosmokinman said:
^What apps? I've never had this problem and this is my first time reading about it.
It's up to the app developer to keep their **** updated to work well with new versions of android. Nothing to do with google.
Click to expand...
Click to collapse
No way apps are supposed or even able to mess with the whole system like that and this bug doesn't happen on other devices like nexus 5 with the same apps so it's obviously just the device. I mean did you even read the thread you ignorant prick? The thread creator said too that he can't reproduce it with other devices such as Nexus 4 or Nexus 7 2012.

stability update

Has anyome else recieved a stability update on the 8.4?

yes for the US SM-T320 8.4 but I'm getting random reboots. it was fine on the earlier version, never had any random reboots. I tried to factory reset after the update but still the same. it seems to do a soft random reboot when you are doing something on the tablet and you leave it idle for a few seconds. It never rebooted while I'm actively using it even if the load is high..

zorbakun said:
yes for the US SM-T320 8.4 but I'm getting random reboots. it was fine on the earlier version, never had any random reboots. I tried to factory reset after the update but still the same. it seems to do a soft random reboot when you are doing something on the tablet and you leave it idle for a few seconds. It never rebooted while I'm actively using it even if the load is high..
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Click to collapse
And now the keyboard is stuck in split screen mode I no longer get a full screen keyboard

I just updated my 12". No issues so far.
Sent from my SM-T900 using Tapatalk

Mine says device modified, I am rooted - any workaround?

I'm currently uploading the new ND3 DeOdex ROM base now. (Tab Pro 8.4 Wi-Fi)
I will also upload the bootloader firmware (Odin flashable) too.

I managed to capture a logcat but I can't seem to identify the cause of reboots, can anyone assist with that pls...

zorbakun said:
I managed to capture a logcat but I can't seem to identify the cause of reboots, can anyone assist with that pls...
Click to expand...
Click to collapse
I had the exact same rebooting issue. Drove me crazy so i flashed cm11 and I'm loving it. No reboots and faster than stock.
Sent from my Nexus 5 using XDA Premium 4 mobile app

TabPro 8.4 random restarts
Hello guys
So, it appears i am not alone then.
The school i work in as an IT tech, has purchased us 2 TabPro 8.4 tablets and the one i have has given me hell so far with these random reboots.
It has the latest update and is also rooted. It has nothing to do with the root i believe as it did it before and also after applying the latest OTA update. I have now factory reset it and noticed a slight difference in the home screen where i now have 2 pages (1 home screen of course) wheres, as far as i remember, when i first turned it on it only had 1. I may be wrong though.
I didn't sign in to any accounts yet (google, samsung dropbox etc.) and left it with Google chrome and Samsung own browser open. I suppose only time will tell now. It's really bloody frustrating though because i spent hours loading all my apps again and restoring app data via Helium etc.
Another thing i noticed is that even i after wiping the tablet via recovery (Wipe device/factory reset option) it actually kept root.

New device, issues gone
Got my replacement unit from John Lewis today (i must say their service is the best i have seen) and spent hours on the device rooting it and installing all the apps i had on my other unit.
I have not encountered one single reboot so far , whereas my previous unit restarted on me pretty much 30 minutes after i first turned it on.
My advice to you is if you are having stability issues and random restarts with your TabPro 8.4, send it back for a replacement.

I installed the update also and haven't had any issues or random reboots either. The screen sensitivity fixes are great. Huge difference.

I spoke too soon it seems. It did restart on me. Twice. Once whilst caching images on quickpic app and second time installing Samsung's own office suite of applications.
Sent from my SM-N9005 using XDA Premium 4 mobile app

What is this? Stability or Instability update? Sammy, why?

anyone who doesn't suffer from Random reboots, are you rooted?
also those who suffer from reboots, are you all rooted?
My the Theory: I think this reboots are related to being rooted or have knox void.

Mine restarted before root but after I installed the OTA update. I since rooted it but it didn't change a thing obviously. God knows how many times it reboots a day. I leave it in airplane mode with a few apps running and after a couple of hours I notice that the apps that ran on the background are not there anymore so I figured out it restarted. is there anyway to uninstall the OTA update???
Sent from my SM-N9005 using XDA Premium 4 mobile app

Stability update
Since reverting back to old version (and rooting the device again) i have suffered 0 random reboots. Looks like the latest update screws something up.

galijanach said:
Since reverting back to old version (and rooting the device again) i have suffered 0 random reboots. Looks like the latest update screws something up.
Click to expand...
Click to collapse
I have two 8.4's and they both boot when I wake them up. They are rooted with Xposed, but I uninstalled Xposed and tried one without it and it still boots at random. So IMO Xposed/root isn't causing the trouble.
See my other post... wonder if that'll fix this. I'd almost rather have the reboots over the screen sensitivity problem, but either way, the tabs aren't really usable.
Rich

I have used my tab pro 8.4 now for 5 days running on the old firmware rooted and with xposed running, without a single glitch. I'd strongly advise people to avoid updating the tablets to the latest ND3 firmware.
Sent from my SM-T320 using XDA Premium 4 mobile app

I purchased a tab pro 8.4 a few weeks ago and was noticing random reboots several times an hour. A couple of days later I got the update and didn't see any change in reboot behavior. Couldn't link it to anything at all as it happened before as well as after rooting and adding Xposed.
Changed to Average Joe's debloated (elsewhere in the forums) and have had zero random reboots since. Also running several exposed modules without any problems. Purely anecdotal, but it appears to have increased the overall responsiveness of the device while keeping most of the good things Samsung put on top of stock Android.

New update
Samsung released a new update to the TabPro 8.4 which is supposed to improve stability and add "Kids mode" (firmware version ending with NE3). I gave it a go and the random reboots got back! wiped my device clean and installed NAI firmware and all is well again!

Random Freezing and Crashing

Hey guys, i love my pixel 3 XL its been great but it has been randomly freezing and locking up, somtimes requiring a restart.
Other time i get the system UI crashed message and then i close it and it works again. Sometimes Chrome or the camera app locks up and crashes too.
Anybody experiencing this? Any ideas on a fix, maybe the next December OTA will fix it hopefully.
Thanks

Demolition49 said:
Hey guys, i love my pixel 3 XL its been great but it has been randomly freezing and locking up, somtimes requiring a restart.
Other time i get the system UI crashed message and then i close it and it works again. Sometimes Chrome or the camera app locks up and crashes too.
Anybody experiencing this? Any ideas on a fix, maybe the next December OTA will fix it hopefully.
Thanks
Click to expand...
Click to collapse
Have you tried a factory reset?

airmaxx23 said:
Have you tried a factory reset?
Click to expand...
Click to collapse
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?

Demolition49 said:
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Click to expand...
Click to collapse
I absolutely would try a factory reset if things are acting strange for no apparent reason.

Demolition49 said:
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Click to expand...
Click to collapse
If you flashed the factory image it's either a hardware or app issue. Have you tried using the phone for awhile with a minimum of apps? I'd give that a try I don't think a factory reset will do anything if you've already flashed the factory image.
Sent from my [device_name] using XDA-Developers Legacy app

try the flash-all.bat then when its complete go to stock recovery and format /data

are you using substratum?

Pixel 3 XL crashing
I have had the same problem. My system UI crashes since new, along with other apps and the phone becomes non-responsive. I thought it was just a new phone glitch that would be fixed with an update, no such luck... I need to do a hard reboot by holding the power button until it reboots. I bought a Pixel 2 XL in August and never had any problems like this. I finally contacted Google about the problems and they RMA'd it. I never root my phones before making sure they work correctly, so this one is and has been stock, unrooted.

My wife and I have the 64GB models in Black (mine), White (hers). She's on her 3rd replacement phone for what seems to be a similar issue.
Symptoms:
When using the fingerprint reader to unlock the phone, it may not unlock for 10+ tries.
The phone's battery drains quickly, within a couple hours of barely any use, her phone might be down to 60-70%
System_UI crashes
Some apps don't seem to load quickly (Like going into messages, you see the app container, and a new chat button, but no messages load for a minute). Or she's had a straight up black screen, and the app wouldn't load.
Takes minutes to call or hang up a call and often takes rebooting to close out the phone app.
It almost seems like something is running in the background that is utilizing the CPU and causing the lag/app/battery issues.
Troubleshooting:
Factory Reset
Wiping Dalvik Cache
Replacing the phone twice through Verizon. The first replacement had the same issues immediately. The 2nd phone showed the same issues immediately, and then went away for 3 weeks since the Dec. 5th Security update, but in the past few days has returned.
Booted in Safe Mode (everything seems to be working fine however extremely limited).
We've also checked the processes and no apps seem to be running that would make any sort of impact.
Running out of ideas

shepscrook said:
My wife and I have the 64GB models in Black (mine), White (hers). She's on her 3rd replacement phone for what seems to be a similar issue.
Symptoms:
When using the fingerprint reader to unlock the phone, it may not unlock for 10+ tries.
The phone's battery drains quickly, within a couple hours of barely any use, her phone might be down to 60-70%
System_UI crashes
Some apps don't seem to load quickly (Like going into messages, you see the app container, and a new chat button, but no messages load for a minute). Or she's had a straight up black screen, and the app wouldn't load.
Takes minutes to call or hang up a call and often takes rebooting to close out the phone app.
It almost seems like something is running in the background that is utilizing the CPU and causing the lag/app/battery issues.
Troubleshooting:
Factory Reset
Wiping Dalvik Cache
Replacing the phone twice through Verizon. The first replacement had the same issues immediately. The 2nd phone showed the same issues immediately, and then went away for 3 weeks since the Dec. 5th Security update, but in the past few days has returned.
Booted in Safe Mode (everything seems to be working fine however extremely limited).
We've also checked the processes and no apps seem to be running that would make any sort of impact.
Running out of ideas
Click to expand...
Click to collapse
Since the December update, the freezing issues I was having have been significantly reduced, but it still freezes sometimes... I am hoping the January update coming in the next week will smooth out any remaining bugs.

Any of you using a different launcher?

I had this freezing and non-responsive issue. The google rep, replaced it, he determined it is some kind of hardware issue. My replacement didn't have this issue at all (November update). However, the lag/stuttering still persists though. I had replaced quiet a few pixel 3 XL, and i am just getting tired of it. For a $1K phone, we shouldn't get mediocre quality of phone.

So my wife had been removing applications in small groups to try to narrow it down. It seemed for a week or so that she was in the clear and everything was working. Then all of a sudden she got the January update and her phone is still having issues.
Slow responding finger print reader.
System UI crashes
Unable to answer phone calls despite numerous attempts.
It still seems like there is something that is running in the background that is just using the processing power.

shepscrook said:
So my wife had been removing applications in small groups to try to narrow it down. It seemed for a week or so that she was in the clear and everything was working. Then all of a sudden she got the January update and her phone is still having issues.
Slow responding finger print reader.
System UI crashes
Unable to answer phone calls despite numerous attempts.
It still seems like there is something that is running in the background that is just using the processing power.
Click to expand...
Click to collapse
Get gsam from the app store, if you don't have it. After awhile see what apps are using battery, app sucker in the app. Gsam is a battery monitor.
Sent from my [device_name] using XDA-Developers Legacy app

Sadly, gsam and accubattery don't show anything out of the norm app wise.