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Hello everybody!
I just got a Galaxy Nexus today, and found out the WiFi on it doesn't work.
Every time I try to turn it on, it just hangs at the "Turning WiFi on" screen, and no networks ever come up.
The phone came with CM9, and flashing back to stock 4.0.1 ITL41D didn't help either.
I also tried doing a battery pull, and draining the battery all the way. I also tried clearing the cache and flashing a UG North American radio, since I have the Canadian GT-I9250M. The wifi FXR app on the market didn't work either, which wasn't surprising, but I thought it was worth a try.
I bought this phone off of craigslist, so there's no warranty on it
Any ideas out there? All help is appreciated.
EDIT: I will try flashing to stock 4.0.2 ICL53F and post if that fixes it.
Definitely try completely re-flashing everything to stock...
And this is a warning to people to not buy phones on craigslist without a serious inspection. I'd be especially weary of phones that come rooted and ROMed too...
Yeah, lesson learned lol.
And yes, I completely flashed to stock and it still didn't help.
TwinkyOfHope said:
Yeah, lesson learned lol.
And yes, I completely flashed to stock and it still didn't help.
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look through the general section, I've seen a couple threads on this issue before. Can't find them this instant.
Bump
10char
Sent from my SGH-I897 using XDA
No matter what third party seller sells the phone there should still be a manufacturer warranty through the manufacturer. There should still be a 1 year manufacturer warranty through Samsung for that phone and since that phone hasn't been out yet you should be able to send it to them to fix it. Just call customer service, tell them what the problem is and give them the serial number so that they can arrange for you to send the phone to a samsung repair center. I had the same thing happen with my nexus s 4g that i bought from a guy on ebay. The sound board started acting up a month after i got it so i sent it to sansung.
Sent from my Galaxy Nexus using xda premium
Jerol7190 said:
No matter what third party seller sells the phone there should still be a manufacturer warranty through the manufacturer. There should still be a 1 year manufacturer warranty through Samsung for that phone and since that phone hasn't been out yet you should be able to send it to them to fix it. Just call customer service, tell them what the problem is and give them the serial number so that they can arrange for you to send the phone to a samsung repair center. I had the same thing happen with my nexus s 4g that i bought from a guy on ebay. The sound board started acting up a month after i got it so i sent it to sansung.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Thank you very much, I will give them a call tomorrow and post how it goes. Hopefully it might help some others as well
Sent from my SGH-I897 using XDA
Jerol7190 said:
No matter what third party seller sells the phone there should still be a manufacturer warranty through the manufacturer. There should still be a 1 year manufacturer warranty through Samsung for that phone and since that phone hasn't been out yet you should be able to send it to them to fix it. Just call customer service, tell them what the problem is and give them the serial number so that they can arrange for you to send the phone to a samsung repair center. I had the same thing happen with my nexus s 4g that i bought from a guy on ebay. The sound board started acting up a month after i got it so i sent it to sansung.
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If its a GSM model, Samsung won't take a warranty claim from the US unless you're extremely lucky. They don't sell it in the US, you'd need to use an importer to handle the warranty.
martonikaj said:
If its a GSM model, Samsung won't take a warranty claim from the US unless you're extremely lucky. They don't sell it in the US, you'd need to use an importer to handle the warranty.
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They will direct you to where you do need to sell. There has to be a way to use that manufacturer warranty.
Sent from my Galaxy Nexus using xda premium
Jerol7190 said:
They will direct you to where you do need to sell. There has to be a way to use that manufacturer warranty.
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Click to collapse
Sorry but there isn't. Samsung doesn't support the GSM model in the US. If you have a i9250 in the US, you didn't buy it through an official channel and they have no obligation to support it with a warranty. This is why using a reputable importer is so important.
Like I said, there's a chance, but there is no guarantee at all on their part.
I got an international unlocked samsung note 2 . It only worked for about 40 days and turned its belly up. It can not make phone call anymore. It has a white crossed circle on top and can not detect sim card. Samsung service said I need ship it to UK for repair. I shipped that junk via EMS costing me 45 bucks. Now it got stuck in UK custom and they need me to pay the custom fee. The repair company won't accept this item untill some one pay the custom fee. What is the hell!
I just want to smash that junk into Samsung's fat face
Sounds just about right for UK as this is the reason uk repair centre refuses to accept international parcel due to the customs issue and the hassle. Your best bet is somehow asking a forum member from uk to help you out and so on. I would help you out but currently out of UK. Or prepay the customs or call their customer helpline and try explaining it to say its going in for repairs etc... good luck.
Sent from my GT-N7100 using xda app-developers app
A bit of caveat emptor --- but you should have purchased it online with someone like Amazon or Mobile City Online. That way you have some sort of exchange recourse. Those places also offer "insurance" or extended warranties that cost about the same as what you paid for shipping that would enable a simple swap for a new equivalent.
I know it's hindsight - but for all of us early adopters, we always run that risk. The Note 2 is the third "get it before anyone else in the USA" phone that I have purchased from a company out of Singapore. The Galaxy S2 was the only phone I had an issue with and it was a simple self-repair of a bad home button.
Best of luck.
The thread should be don't buy phones from another country.
Sent from my GT-N7100 using xda app-developers app
Ynt: do NOT buy samsung galaxy note 2
That's normal. You ought to buy from right country.
GT-N7100 cihazımdan Tapatalk 2 ile gönderildi
Nice inflammatory title.
Accept the risk of buying a phone out of country or wait for the release.
Defects happen. No need to cry fowl on the model line.
This isnt about that. Regardless where yiu buy the phone it should be covered for warranty in any country. World is not as nig as it used to be. People travelling more and fast. It shoukd ne unified warranty supplied with considering how Huge samsung as a brand
Sent from my GT-N7100 using xda app-developers app
koalauk said:
This isnt about that. Regardless where yiu buy the phone it should be covered for warranty in any country. World is not as nig as it used to be. People travelling more and fast. It shoukd ne unified warranty supplied with considering how Huge samsung as a brand
Sent from my GT-N7100 using xda app-developers app
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Click to collapse
This is the only thing that samsung lost out to Apple. Apple has world coverage...
You can go back tk icrowd if you want.
Sent from my GT-N7100 using xda app-developers app
Any product will have a certain amount of failures - it's bad luck this time. The real risk is (was) buying from overseas without an international warranty.
You could've just used that money to get it repaired at a local phone shop, it probably would've been less hassle and taken less time.
Sent from the rabbit hole.
so 1 bad experience is the reason why we shouldn't buy a note 2? I honestly have had 0 issues with Samsung ATM. I'll get a defective unit sooner or later. I had 4 iphone4 in the course of a year and every one had a damn bad problem (battery, screen, home button, and sold the last one when they exchanged it brand new). You're bound to get a bad one if you buy enough devices, but saying that you shouldn't buy a device because you got a bad one, and can't it through customs is a little exaggerated, don't u think? Regardless, best of luck! I hope it all works out for you.
Regards.
This thread needs to be reported....
Sent from my GT-N7100 using xda premium
koalauk said:
This isnt about that. Regardless where yiu buy the phone it should be covered for warranty in any country. World is not as nig as it used to be. People travelling more and fast. It shoukd ne unified warranty supplied with considering how Huge samsung as a brand
Sent from my GT-N7100 using xda app-developers app
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The world is exactly as big as it always has been... lol
Just because people travel more doesn't mean that companies should honor warranties for purchases made internationally. Especially since all countries handle/regulate warranties differently.
Sv: do NOT buy samsung galaxy note 2
I think the OP is an apple fan that can't convince himself how much better the note 2 is than any apple product
Sendt fra min GT-N7100 med Tapatalk2
An interesting yopic re buying samsung phones from different countries
I saw on a news story that samsung will not provide updates for the galaxy s4 unless you are in the country its bought from
Im trying to find the link but seems an interesting turn of events from sammy
Will stop us getting our hamds on cheaper handsets from foreign websites or even amazon
Ill post the link when u can find it
Sent from my GT-N7100 using xda premium
koalauk said:
This isnt about that. Regardless where yiu buy the phone it should be covered for warranty in any country. World is not as nig as it used to be. People travelling more and fast. It shoukd ne unified warranty supplied with considering how Huge samsung as a brand
Sent from my GT-N7100 using xda app-developers app
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Click to collapse
You are reading my mind.
I contact the samsung support. Samsung pointed me to repair company and repair company pointed me to post office. No body really cares about it. Lot of finger pointing.
I will never buy a samsung product unless they have better customer support.
Haters gonna hate
nabilsweet007 said:
Haters gonna hate
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This isn't about hating nor its no where near hating. It's all about spending money on a device costs as much as decent laptop and having no support or care company who manufactures and makes billions out of people like you as you choose to ignore or have no reason to feel in such way till it happens to you. I couldn't care less if it's HTC Nokia Sony or samsung who chooses this way to treat such a small global market. I like to point at the reason I say small as the world we live in Is a small place now a days. At the end of the day you should get a decent customer care from such companies.
Sent from my GT-N7100 using xda app-developers app
koalauk said:
This isn't about hating nor its no where near hating. It's all about spending money on a device costs as much as decent laptop and having no support or care company who manufactures and makes billions out of people like you as you choose to ignore or have no reason to feel in such way till it happens to you. I couldn't care less if it's HTC Nokia Sony or samsung at the end of day you should get a decent customer care from such companies.
Sent from my GT-N7100 using xda app-developers app
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Get insurance. Poblem solved.
I bought a new Note 2 from an Authorised T-Mobile store for a price which was about 100 dollars less than what most T-mobile stores sell. It came in a non T-mobile box and didn't have t-Mobile branding on the back which I never noticed until I got home. It had the normal sticker on the side of the box with the IMEI, SGH-T889 model number and SKU etc etc. I put my sim in fired it up and went to phone info. It showed T-Moble and showed there was software update which it did. Phone starts up with usual T-mobile startup movie thing and seems to work ok. in my apartment I was only getting edge but out and about it shows LTE and 4G. The edge thing bugged me (my Nexus 4 gets 3G and H in the same place) and I went to a T-Mobile Chat with a rep and they checked the IMEI and guess what... they say ....."Based on our records, the phone is not verified as a T-Mobile phone". WTF!!!!!!
Obviously I'm heading back to the store tomorrow, but anyone know what is going on? Anyone heard of this before. Is it a "gray market" phone if such things exist. The store looks like it is authorised. T-Mobile sign on outside wall and all t-Mobile branding and handsets inside.
Totally new one on me.
Probably the tmobile rom loaded onto a n7100, that's the only thing I can think of. That still doesn't explain the, label "t889" you said...strange
Sent from my SGH-T889 using xda app-developers app
salmanaman said:
Probably the tmobile rom loaded onto a n7100, that's the only thing I can think of. That still doesn't explain the, label "t889" you said...strange
Sent from my SGH-T889 using xda app-developers app
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It gets better. the battery doesn't have any Samsung marking on it and when I looked at the label under the battery it does show the little Samsung Logo, gives the FCC ID and says rated 3.8V ------- 1,300mA
I'm not much with electrical stuff but the battery says 3100mAh. does 1,300mA equate to 3100mAh. I guess mA = miliamps and mAh is miliamp hours. My first though was that the label in the phone was misprinted and it should say 3100mA and not 1300mA.
Definitely interesting stuff for me
Can you post some screen shots man?
needabottle said:
It gets better. the battery doesn't have any Samsung marking on it and when I looked at the label under the battery it does show the little Samsung Logo, gives the FCC ID and says rated 3.8V ------- 1,300mA
I'm not much with electrical stuff but the battery says 3100mAh. does 1,300mA equate to 3100mAh. I guess mA = miliamps and mAh is miliamp hours. My first though was that the label in the phone was misprinted and it should say 3100mA and not 1300mA.
Definitely interesting stuff for me
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Click to collapse
Thats normal. I cant explain it, but based off about 5 legit direct from tmo sght889's, they all said that.
First thing coming to my mind is that someone got a bootleg phone, purchased a real one aswell, said it messed up, and returned the bootleg one to the tmo store. Then somehow they got it to u.
Sent from my SGH-T889 using XDA Premium HD app
You just better hope they let you exchange it. You dont want them to tell you that they cant because its a phony phone and blaming you that you swaped the legit one to that one.
Sent from my SGH-T889 using xda app-developers app
moabizzi said:
First thing coming to my mind is that someone got a bootleg phone, purchased a real one aswell, said it messed up, and returned the bootleg one to the tmo store. Then somehow they got it to u.
Sent from my SGH-T889 using XDA Premium HD app
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If it was an official T-Mobile store, they would've checked the phone's IMEI to verify.
If anything, OP said the store looked like it was authorized. Just because they have T-Mobile stickers on the window pane and sell t-mobile phones doesn't make it a T-Mobile phone. They're just a dependent authorized reseller and to be honest, t-mobile has little to no business as to how the operate.
Pictures please so we know what exactly what you are seeing.
Guys thanks for your thoughts. Went back to the store, they basically said "tough doodoos". $70 restocking fee...... We tested the phone and it would get LTE/4G and 1 bar. It was therefore working fine according to them. His note 2 was pulling down some insane speed of over 20 megawoopdeedoos on speedtest. Mine was lucky to connect. If I set the network to 4G/3G/2G it wouldn't get any signal at all. Just a circle with a line through it. Called the T-Mobile tech line. This guy said yes it was a verifiable T-Mobile phone. What.... but your colleague last night said it wasn't............ Seller refused to swop or refund so I left. Went to T-Mobile store. They said it was probably a refurb phone and that basically it was a crapshoot with them and that they couldn't help. They gave me a new sim card in case it was the problem but no change. Phone seems to cycle from no signal to 3 bars on E to 1 bar on LTE/4G to no signal at all just sitting on my desk.
Unfortunately I paid with a debit card. the store wouldn't accept credit cards. The charge is still pending but Chase said they couldn't stop it. However as the phone is defective / suspect, advertised as new but probably a refurb they said to contact claims once the charge has gone through and they will see about reversing it. No idea if that will be successful. So ultimately, I might get a refund. If not I guess I could try Samsung and see if it can be looked at / repaired. I could start flashing Roms and play with it or I could throw it through the shops window :laugh:
I have to say that this has turned out like a twilight zone episode...hmmmm, what's that music...dee,dee,dee dee, dee, dee, dee dee.......
Oh and just for clarification. The area I am in has great coverage. Spent about 30 mins on the chat with a T-mobile guy today trying to troubleshoot the connection problems.
You can try this app out to see if it is a genuine note 2 t889. Otherwise it might just be a modem or rom issue if it is a genuine unless theres broken internal parts.
https://play.google.com/store/apps/details?id=com.hotdog.truth
Sent from my SGH-T889 using xda app-developers app
That is unreal man. I would be so upset at them not exchanging it, but unfortunately for you it tested out fine.
Crazy how two different reps said two different things.
Feel for you man. Hope you get refunded and things work out.
Sent from my SGH-T889 using Tapatalk 2
Thanks. Downloaded it and it says its genuine SGH-T889 which is what the 2nd T-Mobile guys con firmed.
OK, here the question to the knowledgeable guys out there.....
I immediately updated the phone as soon as I got it. Could the update have been bad and shagged the radio or maybe the initial ROM flash have been bad? I guess I could go do a complete restore using Odin and see what happens. Is there anyway of doing it so it doesn't trip the flash counter? I'd hate to end up taking it to Samsung if that's my only option and they say I did the dirty deed and they won't touch it.
e46tuning said:
You can try this app out to see if it is a genuine note 2 t889. Otherwise it might just be a modem or rom issue if it is a genuine unless theres broken internal parts.
https://play.google.com/store/apps/details?id=com.hotdog.truth
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
It could possibly be a bad download.
Sent from my SGH-T889 using xda app-developers app
Im not expert but possibly you could turn off lte and switch apn to old one and try speed test again. It helped me with my slow speeds after update.
Sent from my SGH-T889 using xda app-developers app
needabottle said:
Guys thanks for your thoughts. Went back to the store, they basically said "tough doodoos". $70 restocking fee...... We tested the phone and it would get LTE/4G and 1 bar. It was therefore working fine according to them. His note 2 was pulling down some insane speed of over 20 megawoopdeedoos on speedtest. Mine was lucky to connect. If I set the network to 4G/3G/2G it wouldn't get any signal at all. Just a circle with a line through it. Called the T-Mobile tech line. This guy said yes it was a verifiable T-Mobile phone. What.... but your colleague last night said it wasn't............ Seller refused to swop or refund so I left. Went to T-Mobile store. They said it was probably a refurb phone and that basically it was a crapshoot with them and that they couldn't help. They gave me a new sim card in case it was the problem but no change. Phone seems to cycle from no signal to 3 bars on E to 1 bar on LTE/4G to no signal at all just sitting on my desk.
Unfortunately I paid with a debit card. the store wouldn't accept credit cards. The charge is still pending but Chase said they couldn't stop it. However as the phone is defective / suspect, advertised as new but probably a refurb they said to contact claims once the charge has gone through and they will see about reversing it. No idea if that will be successful. So ultimately, I might get a refund. If not I guess I could try Samsung and see if it can be looked at / repaired. I could start flashing Roms and play with it or I could throw it through the shops window :laugh:
I have to say that this has turned out like a twilight zone episode...hmmmm, what's that music...dee,dee,dee dee, dee, dee, dee dee.......
Oh and just for clarification. The area I am in has great coverage. Spent about 30 mins on the chat with a T-mobile guy today trying to troubleshoot the connection problems.
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Click to collapse
When a retailer doesn't accept credit cards, that should raise a red flag concerning the legitmacy. Debit cards are less secure since it's a direct line to your bank account. Besides that, there isn't any difference between debit and credit, provided they are the same (ie Visa, MasterCard, etc). I almost never use my debit card except to acess an ATM. Even if it was an international version, it shouldn't have issues connecting to T-Mobile's network.
jerm1027 said:
When a retailer doesn't accept credit cards, that should raise a red flag concerning the legitmacy. Debit cards are less secure since it's a direct line to your bank account. Besides that, there isn't any difference between debit and credit, provided they are the same (ie Visa, MasterCard, etc). I almost never use my debit card except to acess an ATM. Even if it was an international version, it shouldn't have issues connecting to T-Mobile's network.
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Click to collapse
Yea I feel like a bit of a donkey..... I never even thought about it...I'm a trusting sod....thou art too full of the milk of human kindness .. as lady Macbeth said.... and they looked like genuine T-Mobile extravaganza. Well I guess tomorrow the charge will go through and I'll see if Chase can do something. Believe me it would give me the greatest of pleasure to be able to walk into the shop and plonk the phone on the counter, smile and bid the guy good day
This story. .....Just doesn't add up. ....whether you paid full retail or not you have 14 days or 30 days for a full refund or exchange. ..how you buy a device , then the next day you accept being denied a refund or exchange -_- , and T-Mobile can tell if a device is refurbish or not. ......try again with this story, just doesn't add up
Sent from my SGH-T889 using Tapatalk 2
This is indeed an odd story...you mentioned you bought the phone from an authorized tmobile dealer so I dont understand why they cant exchange it or provide a refund? ??
Sent from my SGH-T889 using xda premium
Is this store listed on T_mobile's website?
Sent from my SGH-T889 using xda app-developers app
Individual results may vary. I am not responsible for the device you gain/lose
Believe it or not, you may actually be able to swap your current S3 for the LTE Variant Right Now.
Let me give you some backstory:
I called my salesrep and asked about coming in to swap my HSPA variant S3 for the LTE variant. I simply explained that when I originally switched to TMO from Sprint, I started with the S2 due to money issues, but later swapped to the S3. Upon swapping, I SPECIFICALLY asked about this device getting LTE once the towers launch. He told me yes, whether it's a firmware push or already there, he wasn't quite sure, but assured me I'd get it. The salesrep told me he understands my concern and talked to his manager, I was on hold for about 5 minutes being asked random questions about my device; How long I've been a customer, phone color, etc. When he finally returned, he told me that because I'm out of my 30 day trial period, he cannot swap my device. Even with a restocking fee, he sadly could not bypass the system to do it, otherwise he would right there on the spot.
He told me to try and call TMO customer support and get through to Loyalty. So after thanking him and discussing LTE things, I went on my way.
I got a hold of this woman whom I did not remember to take down her name, but I started off by saying how amazing TMO is compared to Sprint. Customer service, support, coverage, and speed; when she told me she actually came from Sprint herself as a Rep. We joked for a bit about how slow Sprint was at rolling out towers compared to TMO and how pitiful the speeds were, and she tried to discourage me about swapping since there are new phones out there, LTE may not be available in my area, speeds may be minimal, etc. But she did say she'd transfer me anyway if I desired. I said sure, I may not qualify, but couldn't hurt to try. Here's where it gets interesting.
I got pushed through to Loyalty, and spoke to a gentleman named AJ, but the system has him down as Andrew. I again expressed my concerns and issues, and he said he completely understood. He proceeded to tell me that at the time, the salesrep I originally asked about LTE was technically right, at the time. (You all know how reps know little to nothing until a week or two until it's released.... and he confirmed this.) But it turned out it wasn't the case as a separate device was released.
He continued to tell me that He would be glad to send me another device, ALTHOUGH NOT GUARANTEEING it would be the LTE variant, but most likely being the case. He said that there was a 6 day back order at the moment and said once it's available, he'd overnight ship for no extra charge; although there is a chance it might be a Refurb. There was a 5$ fee of swapping or something, but said he'd waive it, and if by chance the device I got wasn't the LTE variant, I might be able to get it waived again and send it back and start over. I had 7 days upon receiving the device to mail either one back or be charged around 500$, I'm assuming the rest of the money I owe on my current device. If I sent either back with water or other damage, be charge about 130$, which I assume is a slightly higher deductible for the protection plan. I was told that upon receiving the device, it would have instructions how to setup and activate, as well as how to ship either device back.
Bottom line, you may be able to have the same happen to you. as I said at the top, results may vary, and I cannot be held responsible for which device you get and/or not backing up data before switching. Give it a try, I got lucky on the first try, maybe it's because I'm a new customer, try what I did and let the rest of us know. Once I get my new device I will of course report back and tell my results.
So basically a warranty exchange. You go to T-Mobile and tell them your "story" and for $5 they send you a refurbished (rarely new) phone and back cover, you send the back your phone and back cover.
So you haven't received the phone yet?
If you do get the LTE version, don't brick it, currently no way to unbrick it.
Sent from my SGH-T999 using xda premium
I rather keep my T-999 version.
Sent from my SAMSUNG-SGH-T999 using xda app-developers app
Da Kine said:
So basically a warranty exchange. You go to T-Mobile and tell them your "story" and for $5 they send you a refurbished (rarely new) phone and back cover, you send the back your phone and back cover.
So you haven't received the phone yet?
If you do get the LTE version, don't brick it, currently no way to unbrick it.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
How is a warranty exchange? I have no issue with my current device and I'm not paying any deductible. And a T999L Is basically new, refurb'd or not. It's been out what, a little over a month?
Naturesretard said:
How is a warranty exchange? I have no issue with my current device and I'm not paying any deductible. And a T999L Is basically new, refurb'd or not. It's been out what, a little over a month?
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Click to collapse
Sorry but this process is called a warranty exchange through Tmobile. Proof. I used to work for their call centers and processed a billion of these. Yes normally its 5$ if you have the insurance and anyone with the insurance gets the overnight shipping waived. . The chances of you getting a brand new t999l are lessthan 90% . proof: they'll send it to you in a white box where it will cone with instructions to return your "defective device" without battery and back cover. They told you that right. The "new device" will not come with a battery and back cover that's why they have you keep that stuff. Not to be rude but this is nothing special. There is a good chance you may get a t999l or just a regular t999 depending in their stock. Rarely do they send brand new units. You may get lucky though and they send you a new one but its rare. Good luck. Basically even if the t999l is new they use devices that people return or can be rwfurb to give back to those using warranty exchange.
Sent from my HTC One using xda app-developers app
Naturesretard said:
How is a warranty exchange? I have no issue with my current device and I'm not paying any deductible. And a T999L Is basically new, refurb'd or not. It's been out what, a little over a month?
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Click to collapse
My sister has done it through T-Mobile with her mytouch 4g slide the same way. They sent her the same thing T-Mobile said they would send you, Except she really had problems with her phone and wasnt trying to get a new or better phone out of T-Mobile.
Sent from my SGH-T999 using xda premium
---------- Post added at 06:19 PM ---------- Previous post was at 06:07 PM ----------
monkeypaws said:
Sorry but this process is called a warranty exchange through Tmobile. Proof. I used to work for their call centers and processed a billion of these. Yes normally its 5$ if you have the insurance and anyone with the insurance gets the overnight shipping waived. . The chances of you getting a brand new t999l are lessthan 90% . proof: they'll send it to you in a white box where it will cone with instructions to return your "defective device" without battery and back cover. They told you that right. The "new device" will not come with a battery and back cover that's why they have you keep that stuff. Not to be rude but this is nothing special. There is a good chance you may get a t999l or just a regular t999 depending in their stock. Rarely do they send brand new units. You may get lucky though and they send you a new one but its rare. Good luck. Basically even if the t999l is new they use devices that people return or can be rwfurb to give back to those using warranty exchange.
Sent from my HTC One using xda app-developers app
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Click to collapse
Monkeypaws is correct.
Also, the device you receive will most likely give you more problems than you had with your original S3, T-Mobile will only do so much to a device to mark it as "refurbished". Who knows how many exchanges you'll go through until you are happy with an S3 that is issue free or a t999l with few problems.
Personally, I wouldn't waste the time or money on trying to get the the t999l, when my phone works and looks as it should. But who knows, you might end up being one of those lucky SOBs who get a t999l that is issue free.
Sent from my SGH-T999 using xda premium
Come on guys, just because you get a refurb doesn't mean its gonna give you problems, I have a refurb t999 and I have never had any problems, the only reason I got the refurb was because I messed something up on my previous s3.. OP is just trying to help those that were fooled by tmo employees that guaranteed them their s3 would get lte once it was rolled out.. I don't wanna make a big deal about this, but if lte is up and running in your area I think its definitely worth a try.. If you don't think its worth it then just don't worry about it and carry on
Sent from my SGH-T999 using Tapatalk 4 Beta
serio22 said:
Come on guys, just because you get a refurb doesn't mean its gonna give you problems, I have a refurb t999 and I have never had any problems, the only reason I got the refurb was because I messed something up on my previous s3.. OP is just trying to help those that were fooled by tmo employees that guaranteed them their s3 would get lte once it was rolled out.. I don't wanna make a big deal about this, but if lte is up and running in your area I think its definitely worth a try.. If you don't think its worth it then just don't worry about it and carry on
Sent from my SGH-T999 using Tapatalk 4 Beta
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I agree with you. I went through 2 warranty exchanges with my sgs3. All awesome. Also the op was making it seem like this was a trick to get an LTE version when any rep can process this same exchange without going all the way to loyalty. I've also been lucky where loyalty actually sent me a new phone in sealed box but that was a special case where thru screwed up . I've also had it where they were out of stock on a certain color and sent me a new white sgs3 for my black.
Sent from my HTC One using xda app-developers app
I was unaware this is a common thing. But figures I'd offer my story anyway. Refurb or not, t999L is new, chances of having a serious issue on one is slim right?
Sent from my SGH-T999 using xda premium
Naturesretard said:
I was unaware this is a common thing. But figures I'd offer my story anyway. Refurb or not, t999L is new, chances of having a serious issue on one is slim right?
Sent from my SGH-T999 using xda premium
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If say slim. They do go through testing and making sure its working before they ship out. That is not to say there may be hardware issues that may happen but that is the same chance when buying a new device also. Samsung builds quality devices so I'd say not to worry. Check everything out as soon as you get it since you have seven days to return your older device out. My wife on the other hand went through more than 7 returns of a mytouch4g. Even loyalty couldn't help me there.
Sent from my HTC One using xda app-developers app
Not for nothing but im in nj and i have s3 without lte and my wife have s4 and about a month ago she begin getting lte and i dont see any diff with the speed actually i did a speedtest full bars on both n mine marked 25+mbps and hers 10mbps with her lte... Im happy with my s3 w/o lte , i can get the s4 anytime but s3 is working fine n my speed is great anywhere i go
Sent from my SGH-T999 using xda premium
If that's the average she sees when on lte, then something is very wrong. Lte should get an average of 30-40mbps as I'm aware. I've even seen people report over 50.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
If that's the average she sees when on lte, then something is very wrong. Lte should get an average of 30-40mbps as I'm aware. I've even seen people report over 50.
Sent from my SGH-T999 using xda premium
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Most I've ever seen from hspa + I've seen is 15mbs on a good day. But that was only once. LTE offers faster upload... That's mainly the big difference besides penetration
Sent from my SGH-T999 using xda premium
Lte is supposed to be blazing fast! The only place there may not be much difference is when you're comparing to HSPA+42. Its fast but still not as fast as lte.
On hspa I can generally get around 20mbps. But have seen peaks quite a bit higher.
Sent from my SGH-T999 using xda premium
I mostly get 23 down and 24 up with good signal strength on my Note 2. That is in the Seattle-Bellevue market.
I used to get 24 down and 3.5 up on HSPA+ (installing the LTE modem chopped my HSPA download performance down to 15 down typically). Where lte shines in my opinion is latency. Super low compared to HSPA+. My wife's S3 is still smoking fast on hspa, latency just sucks.
Hastily spouted for your befuddlement
I dont really care for the T999L. Im happy with what I have. Here in Dallas, My friend have a AT&T S3 with LTE and he wasnt near as fast as mine.
Sent from my SGH-T999 using Tapatalk 4 Beta
Just an FYI, T-Mobile is out of S3 refurbs and so is Asurion. If you go through T-Mobile warranty exchange you will get a refurb T999. If you pay your deductible and go through Asurion, because of Asurions contract with you to provide you with a "comparable" device the fact they currently have no refurbs to send out means you will get a new in box S3 LTE - why? Because unlike T-Mobile, Asurion is required to have a low turn around for customers because you are paying the deductible and you've been billed monthly for the privilege.
Here's a tip though - break the phone, call Asurion from a landline or someone else's phone, make the claim, and use an older phone only AFTER you have reported it broken - if you do it beforehand, as soon as the IMEI changes in the system, that phone becomes the covered phone and its a ***** to deal with them in that situation.
Finally, none of this is worth it. The T999L is the same old technology on the at&t version and if you're going to pay the deductible, you might as well upgrade.
Sent from my SGH-T999 using Tapatalk 4 Beta
I like that Remnant guy. He's always a glass half empty but usually fully correct.
:beer:
Sent while sleeping in chair.
tower_gilead said:
I like that Remnant guy. He's always a glass half empty but usually fully correct.
:beer:
Sent while sleeping in chair.
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That just made my day lol!
Sent from my SGH-T999 using Tapatalk 4 Beta
I'd like LTE cuz it sound so cool but I get 1.3-2 megaBYTES regularly so I really don't see the need for more speed...
Plus after the things my phone has seen... I really wouldn't want to use a refurbished one that someone else used.. I'll be getting the S5 :silly:
Ok... So, I bought my note 7 in august from Dubai when I was on holidays. I've called up Samsung at least 20 times now telling them to give me a refund or a replacement for the phone. And each time all they do is take my info and say they'll call me back but they never ever do. I've also been in touch with them multiple times through email but they still tell me to wait for a reply from Samsung... But it's been two months now, and nothing.
Here's my problem, I have a flight from the UK to Ireland for Christmas. And I have no idea what to do with my phone... It's not allowed on the plane. And I can't leave it in the UK... And I'm not willing to throw away a £850 device in the trash... I simply can't afford that. What on earth do I do?
Sent from my SM-N930F using XDA-Developers mobile app
paper13579 said:
Ok... So, I bought my note 7 in august from Dubai when I was on holidays. I've called up Samsung at least 20 times now telling them to give me a refund or a replacement for the phone. And each time all they do is take my info and say they'll call me back but they never ever do. I've also been in touch with them multiple times through email but they still tell me to wait for a reply from Samsung... But it's been two months now, and nothing.
Here's my problem, I have a flight from the UK to Ireland for Christmas. And I have no idea what to do with my phone... It's not allowed on the plane. And I can't leave it in the UK... And I'm not willing to throw away a £850 device in the trash... I simply can't afford that. What on earth do I do?
Sent from my SM-N930F using XDA-Developers mobile app
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Who's the flight with? It may be allowed on the plane.
Also, why can't you leave it in the UK? I don't get the impression you are emigrating, so surely there is somewhere you can leave it and pick it up when you get back? A friend, a relative, a locker at the station?
Chippy_boy said:
Who's the flight with? It may be allowed on the plane.
Also, why can't you leave it in the UK? I don't get the impression you are emigrating, so surely there is somewhere you can leave it and pick it up when you get back? A friend, a relative, a locker at the station?
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My flight is with aer lingus who have banned the phone. I cant leave it in the UK because for the two weeks I'll be in ireland, I'll need a phone... Lol, I can't function properly without one. I can't do my job without one. It's just not suitable for me to leave it here in the uk
Sent from my SM-N930F using XDA-Developers mobile app
paper13579 said:
My flight is with aer lingus who have banned the phone. I cant leave it in the UK because for the two weeks I'll be in ireland, I'll need a phone... Lol, I can't function properly without one. I can't do my job without one. It's just not suitable for me to leave it here in the uk
Sent from my SM-N930F using XDA-Developers mobile app
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Are you sure about Aer Lingus? I did a quick google and found they've banned it for flights in and out of the US, but I didn't see anything about a total ban. Earlier on, they were saying hand luggage only and not to be stored in the hold.
And if you really can't take it, then get a cheap temporary phone. Buy something off ebay for £20 and if you are really desperate, ebay it off again for £20.
EDIT:
https://www.aerlingus.com/travel-information/baggage-information/restricted-items/
Note: Aer Lingus has been advised that the U.S. Department of Transportation has issued an emergency order banning all Samsung Galaxy Note7 smartphone devices from air transportation in the United States and Canada. Guests who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in carry-on baggage, or in checked baggage on flights to, from, or within the United States.
No airport exchange boots in your country?
Or take it with you. As I say, it doesn't look like they are banned on Aer Lingus flights from UK to Ireland.
Chippy_boy said:
Or take it with you. As I say, it doesn't look like they are banned on Aer Lingus flights from UK to Ireland.
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I understand what you're saying... I just don't wanna take the risk and then get caught with it. Probably get a hefty fine and have a criminal report on me for trying to bring an explosive onto an aircraft...
Sent from my SM-N930F using XDA-Developers mobile app
paper13579 said:
I understand what you're saying... I just don't wanna take the risk and then get caught with it. Probably get a hefty fine and have a criminal report on me for trying to bring an explosive onto an aircraft...
Sent from my SM-N930F using XDA-Developers mobile app
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Do you really understand what he is saying? He told you twice - the Note 7 phones are not banned by your airline. So you cannot possibly be caught, get a fine, or get a criminal report. Kapish?
nabbed said:
Do you really understand what he is saying? He told you twice - the Note 7 phones are not banned by your airline. So you cannot possibly be caught, get a fine, or get a criminal report. Kapish?
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Exactly.