[Q] Stopped making calls - One (M8) Q&A, Help & Troubleshooting

Hi,
Can anyone help. My M8 has stopped making and taking calls and texts. Other sim functions, using data for web apps, using gps, work fine and no other function is affected.
I'm using viper, but have tried flashing other roms like hd revolution and nothing works. I'm about to send it for repairs, any advice welcome. Thanks.

peterphillips said:
Hi,
Can anyone help. My M8 has stopped making and taking calls and texts. Other sim functions, using data for web apps, using gps, work fine and no other function is affected.
I'm using viper, but have tried flashing other roms like hd revolution and nothing works. I'm about to send it for repairs, any advice welcome. Thanks.
Click to expand...
Click to collapse
Did you go back to Stock to make sure the problem is the same there as well? Well...You'll probably have to go back to stock anyways if you want to send it back for warranty so you might as well have a look then.
If it works fine when on stock and the problem remains on custom ROMs then I can't help with that. Maybe ask in the custom ROMs threads. Maybe Radio issue? Have you tried flashing another Radio, tried updating? Then again you say that you can use web apps so...
Try restoring Stock backup and check what it does, if it still remains then it's already stock and you can have a warranty exchange.

BerndM14 said:
Did you go back to Stock to make sure the problem is the same there as well? Well...You'll probably have to go back to stock anyways if you want to send it back for warranty so you might as well have a look then.
If it works fine when on stock and the problem remains on custom ROMs then I can't help with that. Maybe ask in the custom ROMs threads. Maybe Radio issue? Have you tried flashing another Radio, tried updating? Then again you say that you can use web apps so...
Try restoring Stock backup and check what it does, if it still remains then it's already stock and you can have a warranty exchange.
Click to expand...
Click to collapse
Thanks for your reply. Am in the process of returning to stock and removing tampered etc, seems like I'm sending it back...

Related

[Q] Flashed Incredible, lost all location services

Hello everyone,
I've been a lurker here for a bit. Some time ago I used Unrevoked, did something wrong installing the original FroYo update and screwed up my phone. I migrated to the DX in the meantime, but this weekend I wanted to return to the Inc. I successfully revived it after a lot of trial and error.
Now my issue: I have tried several ROMs including SkyRaider and Cyanogen, but my location service is not working. Not in Google maps, search, not for weather widgets, nothing.
I'm not sure if this is related, but I have tried a few different radios thinking that could be the issue, but its not. Also, I can only seem to get a working earpiece with the V1 radios.
Any ideas on how to get my Inc fully functional again?
Thanks.
Try the latest RUU. Short of a brick or hardware problem, that will fix anything.
Search for Bezerker7 and Ultimate get back to stock thread, that'll explain how to flash the RUU and get back to stock, see if location services work on stock 2.2 unrooted, and then you can re-root and flash ROMs.
EDIT: Here's the link.
I'm assuming that this phone is not activated as you have the DX? If its not activated and on the Verizon network then it can only get a location through GPS which may or may not be turned on. I would check to make sure your GPS is turned on in the settings, or use a toggle widget, and then try Google Maps again. I also think the weather widgets don't use GPS as the default and that may have to be set in their settings too. They get their location information from the carrier.
pianoplayer said:
Try the latest RUU. Short of a brick or hardware problem, that will fix anything.
Click to expand...
Click to collapse
RMarkwald said:
Search for Bezerker7 and Ultimate get back to stock thread, that'll explain how to flash the RUU and get back to stock, see if location services work on stock 2.2 unrooted, and then you can re-root and flash ROMs.
EDIT: Here's the link.
Click to expand...
Click to collapse
Thanks guys, this worked! Any clue why it happened in the first place?
If you didn't wipe data, then all sorts of crap will happen. You're lucky if you don't bootloop. I bootlooped even when I flashed the same rom and same version over again and didn't wipe data. So maybe it wasn't that.
Maybe it was just something left over, CWM not wiping or something like that.
I really hope it wasn't a hardware defect that subsided for a while

[Q] Bluetooth not turning on

Hi,
my bluetooth doesn't turn on, I've tried a couple of different roms, MIUI and CM7same problem.
Would flashing a new radio fix it? Any ideas what the correct way to go about fixing this would be?
Thanks.
hatski said:
Hi,
my bluetooth doesn't turn on, I've tried a couple of different roms, MIUI and CM7same problem.
Would flashing a new radio fix it? Any ideas what the correct way to go about fixing this would be?
Thanks.
Click to expand...
Click to collapse
Does it work on a Stock ROM? If not, return the phone.
That's a good point.
But it's going to be a lot of hard work getting it back to stock. It was working before MIUI.
I want to know if there's another way to fix before going that route?
But for a sec let's talk about your suggestion.... If I find a stock rom do I just flash that (after a nandroid obviously)?

[Q] Can't hear anything when making calls!! HELP!

I probably messed up my phone right when i flashed a radio.img
I honeslty didn't know what I was doing and need major help. I can place calls and calls will go through but i am not hearing anything through the speakers nor can they hear me.
I went back to the toolkit and just flashed everything back to stock but still has the same problems at the moment =(
need help please!
okay, after couple flashes... i can at least hear the others voice but my mic is not working at all. what can fix this issue?
What kind of radio did you flash? One that was for your device, i.e. a gsm radio on a gsm device, or a cdma radio on a verizon device? Maybe it's something simple like lint in the microphone hole. You phone's status connects to your mobile network? Try a recording program to see if its limited to the phone.apk, or if its all microphone input. If not, did you try wiping caches and even a factory reset? Maybe you'd need a reflash of the system.img, if you have not reset it since flashing an (assumed) incorrect radio.
bodh said:
What kind of radio did you flash? One that was for your device, i.e. a gsm radio on a gsm device, or a cdma radio on a verizon device? Maybe it's something simple like lint in the microphone hole. You phone's status connects to your mobile network? Try a recording program to see if its limited to the phone.apk, or if its all microphone input. If not, did you try wiping caches and even a factory reset? Maybe you'd need a reflash of the system.img, if you have not reset it since flashing an (assumed) incorrect radio.
Click to expand...
Click to collapse
I flashed the one specifically for my phone. The verizon Gnex and the radio was for the LTE. I took the radio.img from the verizon samsung galaxy nexus development section as well.
After that I booted it to recovery, did all the steps like wipe cache and dalvik and installed the custom rom, gapps, kernel, and then the radio.
Would that have triggered it?
Are both the custom ROM and radio 4.2.2and for Toro?
Did you clean flash the ROM?
Did you restore apps via titanium?
Does the error happen is you don't have any apps installed?
mrxtokki said:
I probably messed up my phone right when i flashed a radio.img
I honeslty didn't know what I was doing and need major help. I can place calls and calls will go through but i am not hearing anything through the speakers nor can they hear me.
I went back to the toolkit and just flashed everything back to stock but still has the same problems at the moment =(
need help please!
Click to expand...
Click to collapse
I am having intermittent issues where I can't hear anyone nor can I play back videos or music either. It sounds like our issues are similiar. I am on a VZW gnex and I went from stock, unrooted, locked, 4.1.1 to the OTA leaked 4.2.2 and my phone has been crazy ever since. My keyboard will go up and down and up and down randomly, my speakers won't work randomly, and my phone freezes up occasionally. Have you tried flashing the 4.1.1 radios back? So far I haven't went back to 4.1.1, because I don't want to wipe my phone.
grandzu said:
Are both the custom ROM and radio 4.2.2and for Toro?
Did you clean flash the ROM?
Did you restore apps via titanium?
Does the error happen is you don't have any apps installed?
Click to expand...
Click to collapse
The rom and radio was for the 4.2.2 and specifically for the Toro.
I did a clean flash, making sure everything was wiped and formatted before flashing any roms
I did not restore any apps via titanium as i just wanted to have a feel of the custom rom before adding any extra apps.
i believe it may just be the device's problem... i got a re-manufactured GNex from asurion since my original had a huge crack =(
Just to make sure if anything was wrong, i did a Nandroid back up from my original working gnex and transferred everything over to the new GNex asurion sent me. But nothing seemed to fix the problem
dkoon1987 said:
I am having intermittent issues where I can't hear anyone nor can I play back videos or music either. It sounds like our issues are similiar. I am on a VZW gnex and I went from stock, unrooted, locked, 4.1.1 to the OTA leaked 4.2.2 and my phone has been crazy ever since. My keyboard will go up and down and up and down randomly, my speakers won't work randomly, and my phone freezes up occasionally. Have you tried flashing the 4.1.1 radios back? So far I haven't went back to 4.1.1, because I don't want to wipe my phone.
Click to expand...
Click to collapse
I unlocked and rooted my phone first thing I got it from Asurion. When i had received the GNex, it was on 4.1.1 and i was able to make calls and everything was fine until I tried to flash 4.2.2 . I reflashed it back to stock settings of 4.1.1 and that should have fixed and flashed the 4.1.1 radio back. I even went to the length of making a Nandroid back up from my original cracked GNex and flash it over to the new device and that sure did not help the problem as well.
All in all, I called Asurion that my microphone is broken and expected to receive another device by Tuesday. I even asked if they can send me a brand new one since the refurbished was not working as "new". Hopefully I get a brand new one.
Even though I will be getting a new one, i was wondering why or how this could have happened. Software related or was it just the phone itself that just crapped on me
mrxtokki said:
I unlocked and rooted my phone first thing I got it from Asurion. When i had received the GNex, it was on 4.1.1 and i was able to make calls and everything was fine until I tried to flash 4.2.2 . I reflashed it back to stock settings of 4.1.1 and that should have fixed and flashed the 4.1.1 radio back. I even went to the length of making a Nandroid back up from my original cracked GNex and flash it over to the new device and that sure did not help the problem as well.
All in all, I called Asurion that my microphone is broken and expected to receive another device by Tuesday. I even asked if they can send me a brand new one since the refurbished was not working as "new". Hopefully I get a brand new one.
Even though I will be getting a new one, i was wondering why or how this could have happened. Software related or was it just the phone itself that just crapped on me
Click to expand...
Click to collapse
@mrxtokki - Well, in your case it sounds like you are fortunate and have insurance so you're getting a new device, or at least a replacement. However, in case you were wondering, I think I may have found the solution. It appears as though your phone might have a faulty headset jack which causes the speaker and earpiece not to work. There is an app in the PlayStore called SoundAbout, that can disable wiredheadset detection and keeps the phone strictly on speaker and earpiece. This fixed my problem. Here is the thread that I found the solution from:
Here is the thread:
https://community.verizonwireless.com/thread/786886
Hope this helps some other soul like me!

Rooted, flashed CM11, not receiving texts

Hi all,
I recently rooted my SPH-l710 that was updated to 4.3 using this method: http://honai-android.blogspot.com/2013/11/how-to-root-galaxy-s3-sprint-sph-l710.html
Everything worked well and then I flashed the CM11 ROM (snapshot) and again, everything was working well, I could make calls, send and receive text messages and had mobile data. This afternoon, I found out that I had not been receiving text messages, I could send them and people received them, but when they replied, they never came) through on my end. I rebooted, nothing changed, then I did a factory data reset, again, same issue. Then I flashed this stock ROM (deodexed): http://forum.xda-developers.com/showthread.php?t=2541900 and still had the issue. After installing the stock ROM, I updated the PRL profile and I'm still having the issue. At this point, I have no idea what else I can do the fix this issue and I'm hoping someone here can help me.
Thanks in advance.
Did u try reflashing the modem? If that doesn't work its something on sprints end.
Sent from my SPH-L710 using Tapatalk
I'm shocked that root method even worked for you...did you update your profile as well and then reboot the phone when on stock rom? might wanna get back on the stock rom and try...other things you may wanna try when all else fails, reflash back to completely stock 4.3 which you can do by using my guide in my sig for bricked phones, which you're gonna need to do if you have to go to sprint for it, they won't touch it rooted
I did not try flashing modem, I was under the impression that the modem deals with data and since I had no problems there I didn't bother with it. I did try rebooting after going back to stock rom, but that didn't help. When I first installed cm11 I was having problems with getting Google Voice to work, but I restored the back up a CM 11 when I first installed it and tried google voice again. This time it works and I'm able to send and receive text messages and access voicemail through the app so as long as I don't come across any more issues I'm happy with how it is now. I appreciate all the pointers and if I ever have to go back to stock, I'll refer to this post, thanks.

[Q] Help please

Hi, guys im having some issues and would like some expertise. Okay so i have an s4 the model is m919v but the model is unrelated to the problem. I was running custom roms and have been for a few months and i have a phone that has a locked sim. I heard from someone that i can flash an older version of my modem and get the service menu to unlock... point is i did it and it didnt unlock BUT THATS NOT MY ISSUE. I decided to then revert to stock because my phone was being really glitchy after i tried the unlock. Now i restored my phone and got a custom recovery installed a custom rom that was working flawlessly before is now also being glitchy the same way after i tried to unlock it,
These are some glitches im experiencing:
1) phone app is taking a long time to load and it doesnt type in numbers fast
2) when i call someone it just freezes and i cant go to the call screen
3) no notification sounds coming from my phone it just vibrates but doesnt ring
and im sure a few more
IM SURE THESE HAPPENED AFTER I WENT INTO THE SERVICE MENU AND TRIED TO UNLOCK MY DEVICE.
Someone please tell me what i can do to fix this because ive already reverted to stock once.
zee24 said:
Someone please tell me what i can do to fix this because ive already reverted to stock once.
Click to expand...
Click to collapse
You just might want to re-flash the stock rom and before rebooting, clean all the cash and do a factory restore. That should restore the operation to your device.
Only your Pure stock roms will contain any of the modem/boot stuff, if my information is correct.
Aloha and Good Luck!

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