Hi Guys,
Really like this forum for many smartphones.
Here is my issue : I have a bad wifi chip(Definitely not a software issue, tried everything) and I asked the Samsung service center guy to go ahead and replace the motherboard.
I verified with him that would the IMEI number be changing with a new motherboard and he said that the IMEI number will not change for this phone even if the motherboard is replaced? How is this possible.
Is this guy trying to cheat me by charging me the full price for a new motherboard and ending up not replacing the board at all but instead doing some semi-satisfactory soldering work on the wifi chip to may be get it working temporarily?
Thanks in advance for answering
yep it wont change cuz the imei saved in the efs folder...so probably they have some tool to back it up from old main board and restore it to the new one ( if u are doing at samsung service center but im not sure about outside that )
Samsung Service Centre work is guaranteed...
They dont have tool to bakup efs, they write imei number using a tool on the new mother board. Same way it is done by z3x box.
Motherboards don't come with prebuilt imei from factory they are written on them using tools while packing the phone thats it is possible to write older imei to new/fresh motherboard .... I have worked in service centre they charge very much for their parts but don't do that kind of cheating stuff. You may get your phone's motherboard checked somehwere else to fine out if it's new or not
yahyoh said:
yep it wont change cuz the imei saved in the efs folder...so probably they have some tool to back it up from old main board and restore it to the new one ( if u are doing at samsung service center but im not sure about outside that )
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Click to collapse
So it is possible to spoof the IMEI?
@sachin-sharma
Am based in Bangalore and am looking for a new motherboard for my note2. Samsung service centre will not look at my phone once it is rooted. How can I buy a original mother board, unusedIf possible cheaper than Samsung ? Local repair guy is asking INR 7500
Thanks in advance
beeshyams said:
@sachin-sharma
Am based in Bangalore and am looking for a new motherboard for my note2. Samsung service centre will not look at my phone once it is rooted. How can I buy a original mother board, unusedIf possible cheaper than Samsung ? Local repair guy is asking INR 7500
Thanks in advance
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No. I messed with my phone and made IMEI null. went to them and they restored stock TW and still could not get IMEI back. hence said to replace motherboard. I later managed to bring it back without motherboard change. THe point here is that they will replace it happily.
P.S. I did this in bangalore.
Thanks and what was the cost and how long back was this, if you don't mind
My imei number is corrupted.
saurabh40629 said:
No. I messed with my phone and made IMEI null. went to them and they restored stock TW and still could not get IMEI back. hence said to replace motherboard. I later managed to bring it back without motherboard change. THe point here is that they will replace it happily.
P.S. I did this in bangalore.
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Hi
Even iam facing the same problem they restored the stock TW. And the problem persists samsung service centre guys told to replace the mother board. So is it possible to restore the imei number . If yes how. Even iam from bangalore. I use Note2. Please help me out.
[email protected]. 9008416479.
Jayaprakash.v said:
Hi
Even iam facing the same problem they restored the stock TW. And the problem persists samsung service centre guys told to replace the mother board. So is it possible to restore the imei number . If yes how. Even iam from bangalore. I use Note2. Please help me out.
[email protected]. 9008416479.
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Click to collapse
Here is my another post in different thread.
http://forum.xda-developers.com/showpost.php?p=57991998&postcount=85
I managed to restore my IMEI. and till now I have done it several times. Go through posts after my post.
btw can you explain , how did u lose IMEI? Which ROM did u flash?
My old mother board imei no copied to new mother board. How do I check date of written on new mother board
If I have a new mother board replaced in my Samsung Galaxy Note 2 that won't power on, is there a chance I can get my pictures retrieved from that phone (that won't power on)?
The only easy way I know to possibly retrieve the pictures may be to try the motherboard in another working phone.
How was it determined that the motherboard is causing the power-on problem?
Related
2 weeks ago; my phones has bricked and i send service. and yesterday i took, but thay couldn't fix. i tried and did it. but now i noticed imei number has been chancend. not same *#06# with under the battary. what can i do for this event?
so sorry my english ant thanks your answers
Sounds like they've replaced the unit
i didn't undersatnd good. you say: they changed component?
they said to me: we chanced flash with j-tag your phone from the otherones
Ah, they used a working phone's IMEI to get yours working. Not really good. Should've gone to HTC to get it repaired
namely imei chance is posible by jtag? but how can use it, it is not legal
No idea, you'll need to speak to the service centre
My galaxy note 2 has suddenly gone dead... it was working just fine a minute ago and went dead next movement. It is not charging , powering up or anything.. not even being detected by pc through data cable.My phone is still in warrenty though. Help me what should i do to fix this problem??
Probably SDS...
AinieChaudhry said:
My galaxy note 2 has suddenly gone dead... it was working just fine a minute ago and went dead next movement. It is not charging , powering up or anything.. not even being detected by pc through data cable.My phone is still in warrenty though. Help me what should i do to fix this problem??
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Click to collapse
just try to get a battery of another note2 and see if it gets on , if not then sds for sure give it to sc and get ur new replaced motherboard and make sure you are 4.1.2 or new firmware after that
shhbz said:
just try to get a battery of another note2 and see if it gets on , if not then sds for sure give it to sc and get ur new replaced motherboard and make sure you are 4.1.2 or new firmware after that
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Can you please tell me what will be the charges for motherboard replacement ?? And as my cellphone is in warranty... services centre in Pakistan told me they don't claim warranty in Pakistan so if I replace my motherboard here will it have any effect on my warranty afterwards?? I mean will it be cancelled???
AinieChaudhry said:
Can you please tell me what will be the charges for motherboard replacement ?? And as my cellphone is in warranty... services centre in Pakistan told me they don't claim warranty in Pakistan so if I replace my motherboard here will it have any effect on my warranty afterwards?? I mean will it be cancelled???
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well since its a Samsung motherboard fault so u dont need to pay for it rather make a online complain to Samsung stating the same as it changed free of cost as Samsung provides 1 year manufacturer warranty or a new one will cost a lot around 180 to 220 dollars .my suggestion to you shoot a mail to Samsung official with your invoice attached and ask them for the replacement orelse people will stop buying **** from Samsung if they don't rectify their manufacturing defects
shhbz said:
well since its a Samsung motherboard fault so u dont need to pay for it rather make a online complain to Samsung stating the same as it changed free of cost as Samsung provides 1 year manufacturer warranty or a new one will cost a lot around 180 to 220 dollars .my suggestion to you shoot a mail to Samsung official with your invoice attached and ask them for the replacement orelse people will stop buying **** from Samsung if they don't rectify their manufacturing defects
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Yes i have emailed them and am really worried now have also lost all of my data. Don't know whether it will be fixed here in Pakistan
or not. Thanks for your help.
So I bought a phone and unfortunately the IMEI got blocked 2 days later for failure to pay EIP.
I can still return it but I am wondering if the IMEI is stored on the mainbaord?
If this is the case I could take my broken phone of the same model (LG L9) and put that board into the working phone to fix it?
Or will there be other components which are fingerprinted that do not allow this?
Essentially I would be fixing the broken good IMEI phone with the working bad IMEI phone.
Just wondering if this is possible as it is not changing the IMEI but rather putting a good IMEI good board from a busted screen phone into a new phone.
Hello , When you send a lg phone for service with issue in motherboard(aka bootloop issue) and they replace it.Service guys associate the new imei and serial number with the old ones ? So if 2 year warranty is over but the new mainboard is much newer, in case of another issue ,for example screen flickering,could we send to it another service center and just don't tell them that the mainboard is replaced?
thanos1916 said:
Hello , When you send a lg phone for service with issue in motherboard(aka bootloop issue) and they replace it.Service guys associate the new imei and serial number with the old ones. So if 2 year warranty is over but the new mainboard is much newer, in case of another issue ,for example screen flickering,could we send to it another service center and just don't tell them that the mainboard is replaced?
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If im not mistaken it should be from the time they send it back the waranty should basicly be reset. Again if im not mistaken
There have been users send there g4 in multiple times over the last couple years. And ive never heard anyone complain of that.
To make things more clear,
Does service keep record globally to lg the mainboard replacement? So can I claim warranty for screen if passed 2 years from the day I bought it but the replaced mainboard serial number says that I have warranty till August of 2018?Maybe somewhere else from the service shop where I sent it for the bootloop issue because they will not know that mainboard is replaced.
Thanks.
thanos1916 said:
To make things more clear,
Does service keep record globally to lg the mainboard replacement? So can I claim warranty for screen if passed 2 years from the day I bought it but the replaced mainboard serial number says that I have warranty till August of 2018?Maybe somewhere else from the service shop where I sent it for the bootloop issue because they will not know that mainboard is replaced.
Thanks.
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Ill thank that response. That is a very good ? I would like to know that myself.
I was always under the assumption tbat yes any time u send a device in on a waranty and a poce with any kind of serial nums gets replaced the new serial is the new waranty date. I dont think the old imeis are any good any more as people with locked bootloader try to use old unlock bins. Have to update theyre device id and imei with lgs unlock site as their old ones arent reconized any more after mb replacement.
TheMadScientist420 said:
If im not mistaken it should be from the time they send it back the waranty should basicly be reset. Again if im not mistaken
There have been users send there g4 in multiple times over the last couple years. And ive never heard anyone complain of that.
Click to expand...
Click to collapse
thanos1916 said:
To make things more clear,
Does service keep record globally to lg the mainboard replacement? So can I claim warranty for screen if passed 2 years from the day I bought it but the replaced mainboard serial number says that I have warranty till August of 2018?Maybe somewhere else from the service shop where I sent it for the bootloop issue because they will not know that mainboard is replaced.
Thanks.
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Click to collapse
No. Your warranty will not extend to "forever" (if we assume you have a repair once a year.. ) or being reset just because something get replaced. I can speak for Europe only but I don't believe that any other country will do it different. Normally all vendors record the device warranty globally because if not they would loose many money. I say I don't believe but only LG knows for sure.
The bootloop issue is another story. This gets even repaired when outside of warranty e.g. in the USA due to the signed law suit. That's why this is not an issue for the most people.
.
Sent from my LG-H815 using XDA Labs
Hi,
My ATT H810 LG G4 bootlooped long ago and I was told I was out of luck as the original warranty ran. Since the arbitration forced the warranty to be extended to 30 months in the US, I sent it to LG Fort Worth and they are sending it back with a "Replaced board" for the BS reason "Unit is not charging with cable" (they don't want to document a bootloop problem).
Anyway, I have a few questions while I wait to get it back:
Are they just putting in boards which will eventually bootloop or did they ever implement a hardware fix? Which Serial Numbers are "fixed?"
Relatedly, what I sent in was a 506 serial number. I understand that they may simply reflash the board to that old SN and IMEI and the old sticker will be the same. Is there a way to check what the actual new SN is to see if it's from a "good" batch?
They told me that the 30 month warranty for me was up on March 1, so I just slid under the bar. Is there a new warranty on the repair? If not, is there a stress application to try and force it to bootloop again before March 1? Maybe it's pointless if they're just putting boards into it which are bound to fail...
I know that these points have been covered over the years, but I really can't figure out the current information.
Many thanks in advance!
smileyspeople said:
Hi,
My ATT H810 LG G4 bootlooped long ago and I was told I was out of luck as the original warranty ran. Since the arbitration forced the warranty to be extended to 30 months in the US, I sent it to LG Fort Worth and they are sending it back with a "Replaced board" for the BS reason "Unit is not charging with cable" (they don't want to document a bootloop problem).
Anyway, I have a few questions while I wait to get it back:
Are they just putting in boards which will eventually bootloop or did they ever implement a hardware fix? Which Serial Numbers are "fixed?"
Relatedly, what I sent in was a 506 serial number. I understand that they may simply reflash the board to that old SN and IMEI and the old sticker will be the same. Is there a way to check what the actual new SN is to see if it's from a "good" batch?
They told me that the 30 month warranty for me was up on March 1, so I just slid under the bar. Is there a new warranty on the repair? If not, is there a stress application to try and force it to bootloop again before March 1? Maybe it's pointless if they're just putting boards into it which are bound to fail...
I know that these points have been covered over the years, but I really can't figure out the current information.
Many thanks in advance!
Click to expand...
Click to collapse
In terms of your board, if they replaced the board, it will have a new IMEI and serial number (mine did when the replaced it, ironically to fix screen image retention, so afterwards it had to go back again anyway)
ThePiGuy said:
In terms of your board, if they replaced the board, it will have a new IMEI and serial number (mine did when the replaced it, ironically to fix screen image retention, so afterwards it had to go back again anyway)
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Click to collapse
If anybody reads this in the future, just a quick note about what they did in the end. They sent it back after "Replaced board" for the BS reason "Unit is not charging with cable". It failed after about 30 minutes of use, would not restart, and would not take a hard reset.
So, I sent it back (the repair has a 90 day warranty). This time, they listed it as "Symptom: Not powering up Repair: Replaced board". So far it's been working fine after this second repair.
Note that the IMEI and S/N (506) stayed the same after both repairs.