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For the past 4 days my Note 2 has randomly rebooted at least once a day. I wasn't using the device for most of the reboots and just noticed that it rebooted because of battery drops. I don't really know what could be the cause since I don't remember changing anything recently. Is there any way I can diagnose this without root?
How about just flash stock rom? If you dont have lots of apps which you've used, then it should take care of problem without needing titanium backup which needs root. Just save ur data using kies and flash stock rom from sammy.
badbadtz.carlo said:
How about just flash stock rom? If you dont have lots of apps which you've used, then it should take care of problem without needing titanium backup which needs root. Just save ur data using kies and flash stock rom from sammy.
Click to expand...
Click to collapse
I'm actually currently on stock and unrooted. I was just wondering if there were ways to find out what caused the reboot such as logs and such? Or if there was an app I could install to keep track of what causes a forced reboot?
cesss said:
I'm actually currently on stock and unrooted. I was just wondering if there were ways to find out what caused the reboot such as logs and such? Or if there was an app I could install to keep track of what causes a forced reboot?
Click to expand...
Click to collapse
You could download alogcat from the marketplace, its free and will save a log of what's going on with your phone.
It might help find out why its happening
for me it happens cause the power button is so easy to press while phone is in pocket.
keep it pressed for some seconds by accident and phone reboots. even if screen is locked.
cesss said:
For the past 4 days my Note 2 has randomly rebooted at least once a day. I wasn't using the device for most of the reboots and just noticed that it rebooted because of battery drops. I don't really know what could be the cause since I don't remember changing anything recently. Is there any way I can diagnose this without root?
Click to expand...
Click to collapse
If your rooted run a logcat and that will tell you what happened right before the reboot, reboots are usually a Kernel Panic meaning something caused a big enough problem that it couldn't be recovered and crashed the core of Androids software "The Kernel".
As others have noted flashing a stock rom ideally via ODIN and then testing your phone may let you know if you had bad software or a hardware issue. Custom roms can have bugs that will cause kernel panic a stock rom should be 100% fine and reboot free
I find mine will sometimes reboot after copying something to the clipboard.
Sent from my GT-N7100 using xda premium
I had reboots on my previous unrooted HTC EVO. The problem was an app. I was able to diagnose the problem by looking at my install/update log. Basically, I uninstalled all apps back to the date I knew it was stable and waited to verify it was stable. Then added back one app only and waited. Repeat. About a week later, I added an app that caused a reboot within hours. I uninstalled it and the phone remained stable.
Here's where I found a chronological listing. If you have multiple devices, it will show all apps for all devices (tablets, vizio, phones,etc)
Google Play> My Android Apps> at the bottom My Orders & Settings.
This gives you a cronilogical listing of app installs and updates.
Mine turned out to be a call recorder app that I had put on the phone 4 weeks previous.
Seems like a Samsung issue:
http://androidforums.com/samsung-ga...-s3-crashing-when-copying-text-clipboard.html
I've got the same problem worth my note 2. At least I know I'm not alone.
Sent from my Galaxy Note 2 using Tapatalk 2
Bad SD cards are also a notorious source for spontaneous reboots. If you have one inserted, it should be easy enough to retract it for a while to test it. ..
Note'd too from my N7100...
I'm also experiencing this issue. I'm using 4.1.1 Brazilian stock ROM here.
Even before flashing CWM (yesterday) I as going through this problem. Most times it happens when the screen is off.
Maybe changing the stock Kernel to a custom one would solve this?
My N7100 Gallery suddenly disappeared. !
What I see now is dark page or space instead of the Gallery.
I have not rooted my N7100 nor do I know what and how to root.
Some techie please help
Thanks.
Sent from my GT-N7100 using Tapatalk 2
I have the same problem i am rooted and was throwing away bloatware every now and then i tend to hit a button accidently no room
to hold the phone without touching the screen here and there so i thought i accidently deleted it somehow until i found out the apk is still
in system\app, titanium backup shows it as uninstalled since there is no more icon on the home screen or the app drawer.
Anyone have any idea how we can get it back so all works again?
HellsAngel_NL said:
I have the same problem i am rooted and was throwing away bloatware every now and then i tend to hit a button accidently no room
to hold the phone without touching the screen here and there so i thought i accidently deleted it somehow until i found out the apk is still
in system\app, titanium backup shows it as uninstalled since there is no more icon on the home screen or the app drawer.
Anyone have any idea how we can get it back so all works again?
Click to expand...
Click to collapse
The only way I could get it back was by restoring to factory settings.
Hope this doesn't happen again.
Sent from my GT-N7100 using Tapatalk 2
wow that sucks i only have the phone a few days but going to a custom rom now i am on 4.1.1 sofar no update from samsung and the custom rom oddly enough is based on samsung but 4.1.2 i hope that also fixes the gally and whatever caused it to make it vanish. Weird though that only 2 persons have this issue it seems i expected alot more. Thanks again for your reply and on how to fix it.
well, use Rescan Media Root (if rooted), and also Rescan Media app.
Both can be found on play store.. :silly:
myaslioglu said:
well, use Rescan Media Root (if rooted), and also Rescan Media app.
Both can be found on play store.. :silly:
Click to expand...
Click to collapse
Well too be honest (too late now im now on custom rom omega) i doubt it works i noticed an other app vanished which was the clock app,
and since i sometimes use it to time something or just a simple alarm i noticed this today just before moving to the custom rom.
Something very wrong and crazy going on with the samsung stock rom especially since it even happened for him who didnt modify anything.
Hey guys. I moved up from a Verizon Note 2 to a T-Mobile Note 3 two weeks ago (and switched carriers obviously).
Since then, it has happened that the phone gets stuck and then reboots.
Three times it's happened while scrolling in the 9Gag app, once while in the Play Store and once as I was unlocking the phone using a pattern an e-mail came in and the vibration got stuck for a while and then rebooted.
I've also noticed that if I have WiFi on, Skype logs in fine, if I leave the house so I go on 4G and then come back to WiFi, Skype refuses to see a connection unless I turn off WiFi or reboot the phone.
Then yesterday the entire phone was in landscape mode even though I had auto-rotate enabled, and whether I turned it off and back on, it stayed on landscape mode until I rebooted the phone.
My wife also has a T-Mobile Note 3, bought at the same time. For her it's rebooted only once so far while using Google Maps.
I've had S3, Sprint Note 2, Verizon Note 2, and my wife has had S3 and S4. Now we both got these Note 3s and man, this is way too glitchy. On the Note 2 I went over 2 months once without rebooting the phone. This one has rebooted itself 5-6 times in 2 weeks!
We're updated to KitKat 4.4.2 (OTA) and not rooted or modified in any way (yet). So I'm wondering if it's KitKat that is glitchy, since our phones before weren't on KitKat, or the Note 3s in general, or just my specific Note 3.
Would love any info on this. Thanks.
I would do a master reset. Worst case Odin stock rom. Avoid send in for refurbished one
Def don't root yet. Try and get phone stable first.
TWEAKED N3
If i'm going to wipe, I might as well root. I've rooted and modded all my devices to date. Just when I got to the Note 3 it seemed that things had become considerably harder than on the Note 2...so I chickened out.
EDIT: if you don't mind me doing the noob thing and just asking, what's the easiest way to get root? I don't particularly care about a customized rom, but definitely want system access to get rid of all this bloat and install my customized video ringtone program.
Max_Pain said:
If i'm going to wipe, I might as well root. I've rooted and modded all my devices to date. Just when I got to the Note 3 it seemed that things had become considerably harder than on the Note 2...so I chickened out.
Click to expand...
Click to collapse
It not harder it more steps and Odin is best. But if you have hardware issues on stock u need to know before root
TWEAKED N3
Yeah, doing it now. Going to go stock but rooted so I can have some control. Maybe later on i'll flash a custom rom when I have time to go through them and see which one suits my style.
Thanks.
I'd suggest doing a factory reset b4 anything, then if that dose not work, use odin and flash kit kat... then if ur issue persist, maybe contact samsung.
Sent from my SM-N900T using XDA Premium 4 mobile app
---------- Post added at 05:57 PM ---------- Previous post was at 05:56 PM ----------
Also one u have root, go to the play store and check out greenify. I swear by it. C:
Sent from my SM-N900T using XDA Premium 4 mobile app
I'm already rooted on stock deodex. Let's see how it goes.
What's Greenify for?
Max_Pain said:
I'm already rooted on stock deodex. Let's see how it goes.
What's Greenify for?
Click to expand...
Click to collapse
Hibernating battery hogging apps and their associated services when they aren't being used.
Sent from my SM-N900T using Tapatalk
Max_Pain said:
I'm already rooted on stock deodex. Let's see how it goes.
What's Greenify for?
Click to expand...
Click to collapse
I be honest I don't use it and this kk really doesn't drain the battery like job did stock
TWEAKED N3
I haven't noticed any sort of glitches since I've had my N3. Even after putting the jedi ROM on it seems fine. As far as the battery goes, I know there are alot of complaints that kk has killed alot of the life out of it. I haven't noticed a difference in battery life either. It holds a charge all day and some. And greenify is to stop or freeze certain apps that run constantly in the background that could drain the battery. I personally didn't really like the app nor did I need it.
Sent from my SM-N900T using Tapatalk
Well, I went on a stock deodexed rom and got on lean kernel for a while... but it's still doing the stuck-and-reboot thing. It's always related to the touch screen, so i'm either scrolling or clicking to open an app or settings within an app. The phone gets momentarily stuck, then full reboot.
How long do I have to get it exchanged in store? I wonder if i'm within that time frame. It's definitely not normal and getting very annoying.
If i'm outside the time to get exchanged in store, what's my next best option?
I have to say that this experience with the Note III has been nothing short of disappointing and nothing like the two Note IIs I had before (different carriers for each, neither broke or gave any problems).
Here's an update for anyone who finds this and is in the same boat.
I had two issues: 1) the power button became so recessed that it's a hassle to turn on/off the screen, 2) the phone kept turning on and off, by the end almost constantly, without any obvious pattern beyond it getting stuck after me touching the screen (i.e. never just up and turned off while being idle).
Because of the recessed power button, T-Mobile shipped me a replacement phone. Should arrive tomorrow.
I still tried troubleshooting the rebooting issue. I think it came down to one or a couple of the following:
1 - Go Weather EX
2 - Freeza's CRT mod
3 - flashable 1% battery mod
4 - bootanimation.zip support flashable script
5 - something in the Deodexed version of the stock KitKat rom
In prepping to take the phone to T-Mobile, I did the return to stock thing with Odin, putting back stock kitkat odex non-rooted rom. The entire afternoon I got not a single reboot. Since I came back home with the phone, I restored a backup I had made before doing the Odin stuff. Back to rebooting.
So I thought, let's go back to the stock experience like I had earlier, and restore my apps through the play store and manually hunt it down.
Now i'm running the stock odexed kitkat rom, rooted, with lean kernel, with a whole bunch of stock apps frozen, and virtually all my apps and not a problem. I avoided 2-4 since those mess with the framework and I thought it could have something to do with it. I removed Go Weather EX because I experienced a reboot once while setting it up as a live wallpaper.
When the new phone arrives tomorrow I'll try to duplicate my current setup and hopefully won't have any more rebooting issues. I hope this helps anyone experiencing the same thing. I know it's kinda convoluted and not very concise, but then again this experience has been nothing short of annoying and confusing.
I got software update today for galaxy tab pro 8.4. The file size was 188mb stating it's for system stability. Anyone got this update? Do you see any improvement in your system.?
I updated on my 12.2, feels the same to me.
I also got the update this morning. I was having issues with the touch sensitivity and even was about to send it back to Samsung (for the second time) for this problem. Now I'm getting much better control. Very happy about that! Everything else seems the same
When I "check for updates", I get "The software update service is not available. Maximum number of roll-out updates has been exceeded. Try later or update your device using Samsung Kies (www.samsung.com/kies)."
Which presumably means an update is available but not to me at the moment.
tabing said:
I got software update today for galaxy tab pro 8.4. The file size was 188mb stating it's for system stability. Anyone got this update? Do you see any improvement in your system.?
Click to expand...
Click to collapse
Got it 5/12, same as you.
Haven't noticed any difference yet.
got the update today for the 8.4 US wifi version, change log said stability improvement. but now I'm getting random reboots without any crashes that I can observe. wierd
anyone else experiencing the same?
zorbakun said:
got the update today for the 8.4 US wifi version, change log said stability improvement. but now I'm getting random reboots without any crashes that I can observe. wierd
anyone else experiencing the same?
Click to expand...
Click to collapse
What is the version number of the update?
crpalmer said:
What is the version number of the update?
Click to expand...
Click to collapse
build KOT49H.T320UEU1AND3
doubledeckersoulwrecker said:
I also got the update this morning. I was having issues with the touch sensitivity and even was about to send it back to Samsung (for the second time) for this problem. Now I'm getting much better control. Very happy about that! Everything else seems the same
Click to expand...
Click to collapse
ditto. got the update and the only thing ive noticed so far is the decreased sensitivity. ive yet to accidentally "tap" something while simply swiping. so much better.
Update was 200+mb on the 12.2 brings it up to ND4
Sent from my SM-T900 using Tapatalk
doubledeckersoulwrecker said:
I also got the update this morning. I was having issues with the touch sensitivity and even was about to send it back to Samsung (for the second time) for this problem. Now I'm getting much better control. Very happy about that! Everything else seems the same
Click to expand...
Click to collapse
NO DOUBT! !
MUCH better now. ....VERY pleased. ...
My ONLY gripe with this otherwise great tab has been resolved !
Thank you, Sammy
anyone else here getting randoms reboots on 8.4 WiFi after the last update?
zorbakun said:
anyone else here getting randoms reboots on 8.4 WiFi after the last update?
Click to expand...
Click to collapse
Yup a **** load. Why I flashed cm11 but I can't move app data to SD. So I'm kind of stuck :-/.
Sent from my Nexus 5 using XDA Premium 4 mobile app
No random reboots here. None at all.
Yeah, I'm getting reboots when I put the tab to sleep or wake it up. But the damned sensitivity problem is gone.
I got the FW from samsung-updates.com.
Rich
no reboots here. been running like a champ.
anyone who doesn't suffer from Random reboots, are you rooted?
also those who suffer from reboots, are you all rooted?
My the Theory: I think this reboots are related to being rooted or have knox void.
I am not rooted, everything pretty much stock and no reboots
Getting random reboots after the update not rooted
Sent from my Note 3 using Tapatalk
Going back for repair a second time....
After the update I did notice a change in my screens touch response and kept telling myself how much better it was, and that it was fixed. Until I used a first gen Nexus 7 for an hour. NO selections were made unless I choose it, NO double letters when typing, and NO worries when on Facebook or Google Play store. Using my Tab Pro after the 7, was like using some off branded tablet companies first attempt at the touch screen. So it's going back to the repair facility for the second time, ridiculous. . .
I'm not new to Samsung, I had a Tab 3 8.0 before the Pro, my Galaxy s5 works well, and even the Tab 3 7.0 I bought for my little girl works smoothly.
Anyone still having touch screen issues? Anyone sent their Tab Pro out for service?
Ok so I am having a strange touch screen issues with both mine and my wife's tab S 10.1. It started on mine several weeks ago. When using the device, the touch screen will all of a sudden stop responding. If I press the home button, the device goes to the home screen, it just does not respond to any touch. If I press the power button to put the device to sleep and push it again to turn it back on the screen is working again but it will freeze up again, sometimes in less than a minute. When it first happened I tried to do a factory reset to see if that would help and the problem actually occurred during the initial device setup then so I know it's not related to an App that I have installed. I have sent mine to Samsung now three times trying to get them to fix it. They have replaced the screen once and said that there is nothing wrong the second time (still waiting on the determination of the third time). I have tried to research the issue but have not seen anyone experiencing the same thing. I do not have the rebooting issues that others have mentioned and turning the screen off and then back on does make it work, at least temporarily. I only remember noticing it since upgrading to Android 5 so I am going to try getting the device downgraded to Android 4.4.4 to see if that helps. Wanted to see if anyone had any other ideas. Samsung has basically told me if their techs say there isn't a problem they won't do anything for me.
A few people have mentioned touchscreen problems after upgrading to v5.0.2 mostly 8.4" but some 10.5" have you had any horizontal/vertical lines on the screen.
John.
Tinderbox (UK) said:
A few people have mentioned touchscreen problems after upgrading to v5.0.2 mostly 8.4" but some 10.5" have you had any horizontal/vertical lines on the screen.
John.
Click to expand...
Click to collapse
I have never noticed any lines. I have noticed after the first time at the repair center that the touch screen also seemed to be acting erratically, jumping around when trying to scroll or pan instead of having smooth motion. If I am able to get the device downgraded to KitKat and that improves things, I will just stay there until they figure out what is wrong with Lollipop.
I have stayed on kitkat because of the problems with lollipop, it`s just not worth it to me, but the majority of people don't seem to have any problems with it, I cannot see how upgrading to lollipop affects some touchscreens and not them all, but some people have reported the problem after upgrading i just don't know what to say.
It is normal for the touchscreen to behave erratic if you use it while your tablets is being charged, it is mentioned in the user manual.
I would say you have a faulty touchscreen, do you use a screen protector, have you tried the setting that increases the sensitivity of the touchscreen.
John.
I did not know about the charging item so that might explain the erratic behavior. I thought it might explain the screen locking up too but I know that has happened at times when I am not charging the device. I will be interested to see what happens this time when it comes back the third time from Samsung and whether downgrading my wife's device helps the issue on hers or whether we will need to fight with Samsung about hers as well.
For a couple months, I've had exactly the same problem on my Galaxy Tab S 10.5 (SM-T807V). It comes and goes in severity; some days, I lose all touch input every 5 minutes, it seems, while other days, I can go hours without trouble. Using the device without a case seems to help, as does restarting it, at least temporarily.
I have not sent my device to Samsung, nor have I performed a factory reset. But based on your experience, I'm not sure if either option is worth it.
Hi.
I would suggest removing any screen protector and cleaning the screen looking for any damage, download a touchscreen tester app from google play and testing your screen.
After searching around i found an touchscreen recalibration app for android, but i am very wary of it being fake or causing more damage or that it is for a specific brand of phone/tablet.
EDIT: I used an hex editor, and found this text within the apk file, see photo below.
John.
Well Samsung is finally sending the device back to me. This time they said the found the problem and replaced the main board and updated the software. So we will see what happens when it gets back to me tomorrow.
For anyone who is having this problem like I did. My wife has not had problems since she stopped using the device while it was charging. I have not had problems with mine since it got back related to this but whether that was Samsung fixing the issue or the fact that I also am not using it on my charger, I do not know. So if anyone else if having the problem, try the charger thing; otherwise, you may be looking at some kind of hardware issue that Samsung will have to resolve for you.
Most devices behave erratically while being charged. My HTC does it so does my tab.
Samsung even mention it.
Hi, i am having EXACTLY the same issue. The tab toucj freezes and normalizes if i lock it and unlock it with home button. I think its a software issue.
Sent from my GT-N7000 using Tapatalk
I have two of these from Verizon (T807V) and after updating them to 5.0.2 they both have this same behavior.
Quite annoying.
Any luck finding a cure ? I have noticed that the ram usage gets crazy. Any given time 1.8 gb is utilized out of he 2.77 gb available. I have uninstalled quite a few apps and shut down background processes but still the system is eating too much ram. Can any one help me on how to monitor aap ram usage ?
Sent from my SM-T807V using Tapatalk
Hi.
I was reading the HTC forum as i have qone of their phones, and i read that some people were using an Samsung touchscreen app to boost the touchscreen as they were having problems, the app is called "SGS Touchscreen Booster" link below, The Tab S1 has it`s own touch screen booster in the settings, maybe try that first.
https://play.google.com/store/apps/details?id=br.shop4apps.touchscreenbooster.com&hl=en_GB
http://forum.xda-developers.com/showthread.php?t=1581098
John
siddiqui.nauman said:
Any luck finding a cure ? I have noticed that the ram usage gets crazy. Any given time 1.8 gb is utilized out of he 2.77 gb available. I have uninstalled quite a few apps and shut down background processes but still the system is eating too much ram. Can any one help me on how to monitor aap ram usage ?
Sent from my SM-T807V using Tapatalk
Click to expand...
Click to collapse
That's how android works. Its pointless trying to reduce ram usage if there is still ram to spare.
Android utilises ram not wastes it.
siddiqui.nauman said:
Any luck finding a cure ? I have noticed that the ram usage gets crazy. Any given time 1.8 gb is utilized out of he 2.77 gb available. I have uninstalled quite a few apps and shut down background processes but still the system is eating too much ram. Can any one help me on how to monitor aap ram usage ?
Sent from my SM-T807V using Tapatalk
Click to expand...
Click to collapse
I had multiple problems with 5.0.2, ram hogging, touchscreen problems, my solution was to root and install a custom rom 4.4.4 the tablet is so much more responsive after reverting back to kitkat. I know it's not a solution for everyone but it fixed mine (SM-T800). Just throwing it out as an option.
Used kies today to upgrade to the latest firmware but still the problem continues. I have the Samsung sm t807v Verizon locked. Is there a way I can downgrade it to kit kat? Xda experts are saying it's bootloader is locked
Sent from my SM-T807V using Tapatalk
Steve1698 said:
I had multiple problems with 5.0.2, ram hogging, touchscreen problems, my solution was to root and install a custom rom 4.4.4 the tablet is so much more responsive after reverting back to kitkat. I know it's not a solution for everyone but it fixed mine (SM-T800). Just throwing it out as an option.
Click to expand...
Click to collapse
This is a strange one I used to have the opposite. 4.4.4 every now and then touch screen stopped responding. Pressing power resolved it.
When I upgraded to LL the problem went away.
However I mostly use custom builds. At the moment the best for me is PhoeniX ROM.
Absolutely bug free so far.
Can't say I had any issues with Ironrom either.
ashyx said:
This is a strange one I used to have the opposite. 4.4.4 every now and then touch screen stopped responding. Pressing power resolved it.
When I upgraded to LL the problem went away.
However I mostly use custom builds. At the moment the best for me is PhoeniX ROM.
Absolutely bug free so far.
Click to expand...
Click to collapse
I'm running BlissStalk (discontinued) but I haven't had any issues with it. I was running the CM11 unofficial also without issues. But the stock 5.0.2 it had on it when I purchased it (used) had issues. All my devices eventually end up with a custom rom eventually!
---------- Post added at 02:19 PM ---------- Previous post was at 02:15 PM ----------
siddiqui.nauman said:
Used kies today to upgrade to the latest firmware but still the problem continues. I have the Samsung sm t807v Verizon locked. Is there a way I can downgrade it to kit kat? Xda experts are saying it's bootloader is locked
Sent from my SM-T807V using Tapatalk
Click to expand...
Click to collapse
I flashed stock kitkat firmware via Odin... But it is a different tablet than yours (SM-T800). I found the following thread when I was trying to do it. Just make sure you flash the firmware for your specific model.
http://forum.xda-developers.com/galaxy-tab-s/help/sm-t800-best-to-downgrade-5-0-2-to-t3069929
Bootloader unlocking
So basically searching around the internet to find a kitkat firmware for this. I think it can be downgraded but I need the stock firmware for the sm-t807v.
XDA forums have support for the other variants but for the one I have which is Verizons sm-t807v there are no STOCK firmwares anywhere.
Ashyx and steve if you know any resource, please help me out. I need to get this fixed. I don't have access to any verizon stores where I could go and get this fixed or sorted. It just me and the internet.