Major CPU usuage, need help - G3 Q&A, Help & Troubleshooting

I haven't had this prob until just now actually. The phone isn't rooted. T mobile version. the phone is hot and i can barely use it. It takes around 30 seconds to open a app and then its laggy. everything is laggy. The one app shows the cpu usage and its at a constant 95-98% Is there anyway of finding out whats going on or what app is doing this?!

Factory reset is your friend

shook187 said:
Factory reset is your friend
Click to expand...
Click to collapse
ughh haha i was thinking about it. Also because i heard it would help battery life a bit if you did. so maybe

Related

i love my Gnex but......

if the battery life doesnt get better im selling this crap. i love this everything about the phone but the battery life. its just plain crap. can you guess please help try and figure out the problem. i have flashed every kernel and rom and always bad battery life.thanks
Looks like user error to me. There are a lot of times that your phone is awake and the screen isn't even on. Your apps are what is killing your battery life.
Sent from my Galaxy Nexus using Tapatalk 2
speedfreak228 said:
if the battery life doesnt get better im selling this crap. i love this everything about the phone but the battery life. its just plain crap. can you guess please help try and figure out the problem. i have flashed every kernel and rom and always bad battery life.thanks
Click to expand...
Click to collapse
most people get between 4-5 hrs of screen ON time, this has nothing to do with ur gnex, it's related to an app u have, try to locate it and uninstall, or mail the developer about the issues u're getting with it.
you have bad signal and your apps are keeping the phone awake.
You can't seriously blame the phone for what is user error.
Your apps are what's causing the massive drain and unless you do away with the apps causing this drain, your battery life will always seem crap. I suggest you uninstall KTREweather and find a weather app/widget that's more reliable.
I take it it's this app you're using? https://play.google.com/store/apps/...sMSwxLDEsImNvbS5rdHJlLmFuZHJvaWQud2VhdGhlciJd
Judging by its features, I'm not suprised it kills your battery. Live radar and storm tracking? Who needs that?
You have serious drain from awake apps, and looks like you're doing a lot of streaming radio/music? And your signal is absolutely terrible. All of these together will absolutely drain your battery.
use this free app called diagnosis to figure out which apps or processes are causing you trouble https://play.google.com/store/apps/details?id=eu.thedarken.diagnosis&hl=en
Theshawty said:
You can't seriously blame the phone for what is user error.
Your apps are what's causing the massive drain and unless you do away with the apps causing this drain, your battery life will always seem crap. I suggest you uninstall KTREweather and find a weather app/widget that's more reliable.
I take it it's this app you're using? https://play.google.com/store/apps/...sMSwxLDEsImNvbS5rdHJlLmFuZHJvaWQud2VhdGhlciJd
Judging by its features, I'm not suprised it kills your battery. Live radar and storm tracking? Who needs that?
Click to expand...
Click to collapse
i only opened the app once today to check the radar. i work construction and didnt want to get rained on lol.
martonikaj said:
You have serious drain from awake apps, and looks like you're doing a lot of streaming radio/music? And your signal is absolutely terrible. All of these together will absolutely drain your battery.
Click to expand...
Click to collapse
ya i listened to music that is downloaded on my phone. i was using spotify
simms22 said:
use this free app called diagnosis to figure out which apps or processes are causing you trouble https://play.google.com/store/apps/details?id=eu.thedarken.diagnosis&hl=en
Click to expand...
Click to collapse
ok thanks. any more suggestions? do you guys exit out of apps when you are finished with them?
speedfreak228 said:
i only opened the app once today to check the radar. i work construction and didnt want to get rained on lol.
ya i listened to music that is downloaded on my phone. i was using spotify
ok thanks. any more suggestions? do you guys exit out of apps when you are finished with them?
Click to expand...
Click to collapse
generally, i dont let anything run on my phone that i dont want it to run. if you have root, there is a good app called autostarts that lets pick what app you want to start up when the phone boots. only when you actually open that app itll start up https://play.google.com/store/apps/details?id=com.elsdoerfer.android.autostarts&hl=en
rayiskon said:
most people get between 4-5 hrs of screen ON time, this has nothing to do with ur gnex, it's related to an app u have, try to locate it and uninstall, or mail the developer about the issues u're getting with it.
Click to expand...
Click to collapse
Nobody gets 4to5 hours screen time unless you're only on Wi-Fi
@op delete the weather app...
speedfreak228 said:
ok thanks. any more suggestions? do you guys exit out of apps when you are finished with them?
Click to expand...
Click to collapse
Tbh I let Android do all of the app management. I also only install apps that I'm going to use as well as keeping them running to a minimum in the background.
If you don't like the battery life buy a bigger battery.
Sdobron said:
Nobody gets 4to5 hours screen time unless you're only on Wi-Fi
@op delete the weather app...
Click to expand...
Click to collapse
Really? Do I need to find one of the few battery life screenshots I have to prove you wrong? 4-5hrs on stock battery, 6 on extended.
Why do people keep saying this ****? Get apps that don't eat your battery. Until then, don't try to claim someone else is wrong.
shadrage said:
Really? Do I need to find one of the few battery life screenshots I have to prove you wrong? 4-5hrs on stock battery, 6 on extended.
Why do people keep saying this ****? Get apps that don't eat your battery. Until then, don't try to claim someone else is wrong.
Click to expand...
Click to collapse
And those people know what they are doing, and have things set up to achieve those results.
Sent from my Galaxy Nexus using Tapatalk 2
Sdobron said:
Nobody gets 4to5 hours screen time unless you're only on Wi-Fi
@op delete the weather app...
Click to expand...
Click to collapse
Wrooooong.
teach a man to fish, you feed him for life. teach a man to fastboot, and you create competency. and less threads on xda.
operator error
Sdobron said:
Nobody gets 4to5 hours screen time unless you're only on Wi-Fi
@op delete the weather app...
Click to expand...
Click to collapse
Completely agree. I barely get two hours!
Sent from my Galaxy Nexus using Tapatalk 2
Maybe its because its a CDMA nexus. This is my GSM on T-Mo, as you can see reception is worse then yours yet I'm still at 75% after 8 hours of use:
ungarisch said:
Maybe its because its a CDMA nexus. This is my GSM on T-Mo, as you can see reception is worse then yours yet I'm still at 75% after 9 hours of use:
Click to expand...
Click to collapse
Try using your phone from time to time.
ungarisch said:
Maybe its because its a CDMA nexus. This is my GSM on T-Mo, as you can see reception is worse then yours yet I'm still at 75% after 8 hours of use:
Click to expand...
Click to collapse
Lol you barely turned your phone on.
Sent from my Galaxy Nexus using XDA

Help, battery draining completely when I'm asleep

Hello XDA pros!
Recently I got the latest OTA update on my HOX but after the update I'm noticing battery is going down from 100% to nothing during the time I sleep which is just like 5 hours to the maximum.. battery is getting used b android os, please help... it's annoying me
I love my phone it's a masterpiece but also this is my first android, I was a BB user.
HELP ME THE **** OUT !
Install better battery stats app from play store and see whats keeping your phone awake instead of deep sleeping
@Op,
My battery is charging when I sleep, I'm feeling fresh in the morning.
You must be doing something wrong. :cyclops::laugh:
mushimba said:
Hello XDA pros!
Recently I got the latest OTA update on my HOX but after the update I'm noticing battery is going down from 100% to nothing during the time I sleep which is just like 5 hours to the maximum.. battery is getting used b android os, please help... it's annoying me
I love my phone it's a masterpiece but also this is my first android, I was a BB user.
HELP ME THE **** OUT !
Click to expand...
Click to collapse
You clearly have something running that is draining your battery like crazy, either find out which app and remove it or perform a factory reset.
Sent from my Nexus 7 using XDA Premium HD app
mushimba said:
Recently I got the latest OTA update on my HOX but after the update I'm noticing battery is going down from 100% to nothing during the time I sleep which is just like 5 hours to the maximum.. battery is getting used b android os, please help... it's annoying me
I love my phone it's a masterpiece but also this is my first android, I was a BB user.
HELP ME THE **** OUT !
Click to expand...
Click to collapse
just do not go to bed and then you know the battery will still be fully charged..
just messing mate..just download BBS to find out what causes the battery to drain and find out what app is the culprit
mushimba said:
Hello XDA pros!
Recently I got the latest OTA update on my HOX but after the update I'm noticing battery is going down from 100% to nothing during the time I sleep which is just like 5 hours to the maximum.. battery is getting used b android os, please help... it's annoying me
I love my phone it's a masterpiece but also this is my first android, I was a BB user.
HELP ME THE **** OUT !
Click to expand...
Click to collapse
I know it's a pain in the arse, you could also try a factory reset.
If you do? Don't forget to back up any important stuff like phone numbers ect.
Draining battery completly within 5 hours with screen OFF, your device must almost be hot at the end of this!
There's indeed something preventing your device from going into deep sleep and using its specific low-consumption core for it. Tegra 3 can drain battery pretty fast when screen is on and using its full potential, but standby time is pretty good
Do as said above, finf what app is responsible, or if you can't, do a facory reset
i900frenchaddict said:
Draining battery completly within 5 hours with screen OFF, your device must almost be hot at the end of this!
There's indeed something preventing your device from going into deep sleep and using its specific low-consumption core for it. Tegra 3 can drain battery pretty fast when screen is on and using its full potential, but standby time is pretty good
Do as said above, finf what app is responsible, or if you can't, do a facory reset
Click to expand...
Click to collapse
is there any free app I can use? i don't have a way to buy those apps from the store... bbs isn't free last time i checked..
I can't really factory reset i have lots of important things, not worried about contacts they are linked on my email.
mushimba said:
is there any free app I can use? i don't have a way to buy those apps from the store... bbs isn't free last time i checked..
I can't really factory reset i have lots of important things, not worried about contacts they are linked on my email.
Click to expand...
Click to collapse
Tips: search for it on XDA..

Htc one x battery dies overnight...battery stats show android os use the most.

Hi,
I have been having a problem of battery.
1. Battery dies from being 100% overnight.
2. Phone randomly shuts itself having more than 40% battery but shows 0 battery when it restarts.
3. Phone restarts quite frequently when taking a picture. (once a week)
Please let me know what should I do to solve the problem. Thanks in advance.
Sent from my HTC One X using xda app-developers app
Could you install BetterBatteryStats from XDA? It's free for XDA members Install it, charge your phone back up, and let this issue happen again. Take a screenshot of Kernel Wakelock and Partial Wakelocks, as well as Process. Would get a much better view of what's eating your battery for breakfast.
Get Better Battery Stats installed.
jph7170 said:
Hi,
I have been having a problem of battery.
1. Battery dies from being 100% overnight.
2. Phone randomly shuts itself having more than 40% battery but shows 0 battery when it restarts.
3. Phone restarts quite frequently when taking a picture. (once a week)
Please let me know what should I do to solve the problem. Thanks in advance.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I've got the same drain problem as your number 1, but not the other 2 issues. The funny thing is it only started a week or so ago, before that it was fine. I've been running the Viper rom, and Faux kernel without a hitch for over a month up until now.
I used to get a day out of the battery, and 2.5-3 hour screen on which was fine IMO, but not anymore.
I'm wondering if a recent app update has caused the issue, just speculating though, also it seems to be that the drain is happening when I'm not using the phone, when I do use the handset for whatever it uses the battery as normal.
Not trying to hijack your thread, just thought I'd give my two pennies worth as I'm having a similar problem.
DrumJ86 said:
I've got the same drain problem as your number 1, but not the other 2 issues. The funny thing is it only started a week or so ago, before that it was fine. I've been running the Viper rom, and Faux kernel without a hitch for over a month up until now.
I used to get a day out of the battery, and 2.5-3 hour screen on which was fine IMO, but not anymore.
I'm wondering if a recent app update has caused the issue, just speculating though, also it seems to be that the drain is happening when I'm not using the phone, when I do use the handset for whatever it uses the battery as normal.
Not trying to hijack your thread, just thought I'd give my two pennies worth as I'm having a similar problem.
Click to expand...
Click to collapse
I think you may be right because I have had the last 2 problems since a while and gave in HTC to repair the phone but it still hasnt been solved and I have got the first problem since the last week itself.
Did you manage to install Better Battery Stats? Leave your screenshots here when it happens again and we'll be able to help you much easier
I had an Arc before, so i thought maybe this will help:
"ALWAYS and I Mean ALWAYS reboot the phone RIGHT AFTER you have disconnected it from the computer or charger to avoid the f*king Android OS issue"
Click to expand...
Click to collapse
by jimbo77 http://forum.xda-developers.com/showthread.php?t=1597771, turn off fastboot when restarting.
You have enough network in your area. I had this issue and change the Network selection to manual which took care of the issue.
ShyamSasi said:
You have enough network in your area. I had this issue and change the Network selection to manual which took care of the issue.
Click to expand...
Click to collapse
I have full network in my area so that shouldnt be the problem.
The problem didnt occur last night...i will post the better battery stats results if the problem arises again!
I'd install other ROM/KERNEL...
Hi
jph7170 said:
Hi,
I have been having a problem of battery.
1. Battery dies from being 100% overnight.
2. Phone randomly shuts itself having more than 40% battery but shows 0 battery when it restarts.
3. Phone restarts quite frequently when taking a picture. (once a week)
Please let me know what should I do to solve the problem. Thanks in advance.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
You seem to have a lot of applications running and something is keeping your phone awake. Any awake time when the screen isn't on also is an application using your phone.
Go to the play store and check the permissions of your downloaded apps, any app that has the permission to keep your device awake is a candidate for your problem. Uninstall them all and your problem should be gone, re-install one by one and see when it returns.
Regards
Phil
The problem occurred again. I have attached a image of the battery stats.
Thanks in advance.
Phil[/QUOTE]
ArmedandDangerous said:
Could you install BetterBatteryStats from XDA? It's free for XDA members Install it, charge your phone back up, and let this issue happen again. Take a screenshot of Kernel Wakelock and Partial Wakelocks, as well as Process. Would get a much better view of what's eating your battery for breakfast.
Click to expand...
Click to collapse
Rusty! said:
Get Better Battery Stats installed.
Click to expand...
Click to collapse
ArmedandDangerous said:
Did you manage to install Better Battery Stats? Leave your screenshots here when it happens again and we'll be able to help you much easier
Click to expand...
Click to collapse
Need a shot of the 'partial wakelocks' category.
Also, don't stick them altogether into one pic, the board shrinks it massively. Just upload them individually
Rusty! said:
Need a shot of the 'partial wakelocks' category.
Also, don't stick them altogether into one pic, the board shrinks it massively. Just upload them individually
Click to expand...
Click to collapse
Here is the individual files
Looks like it's the radio causing the majority of your drain. How is the signal in your location? I see you've switched from EDGE to 3G during the screenshots... if the 3G signal isn't great then it will cause battery drain searching. It might be worth forcing your phone to either 2G or 3G only and seeing what happens.
Rusty! said:
Looks like it's the radio causing the majority of your drain. How is the signal in your location? I see you've switched from EDGE to 3G during the screenshots... if the 3G signal isn't great then it will cause battery drain searching. It might be worth forcing your phone to either 2G or 3G only and seeing what happens.
Click to expand...
Click to collapse
Actually I just switched to 3g in the last couple of days. I only had 2G previously and the problem still occurred. Its funny that it happens only at night.
I think its the time for a fresh start. Format your phone and start all over.
So, how much will it takes you? Less than 3 hours? I'd say go for it.
At lest it would give you less headache and hopefully more battery.
Good Luck
I've had this problem before too, with baseband and alarm wakelocks.
Look here
http://forum.xda-developers.com/showpost.php?p=23893234&postcount=2
Then I think I just googled the offending process and found a solution there

[Q] Going nuts if locked with an App open?

Hi all,
Last week I was at home pondering around as I do, when I heard a text come in.
I went to my phone and literally (no exaggeration) could not pick it up.
It was so hot, I had to touch it through my jumper. I unlocked it asap to see if anything was going on.
Low and behold, Facebook was looping into an error. Errors - Closes - Opens - Errors - Closes etc.
Is this something to worry about? Can apps actually cause that much heat?
Phone still functions fine afaik.
I turned it off, and put it in the fridge!! YES THE FRIDGE
I can't explain how hot it was to touch.
Is this specific to facebook?
Is it the error, loop or app that caused it? AND WHY DIDNT MY PHONE STOP WHEN IT WAS OVERHEATING?!?!
Thanks !!
Can you tell the details? The Rom, kernel you are using?
Sent from my HTC One X using xda premium
Totally Stock - Never unlocked never rooted never rommed nothing.
Facebook has received an update since this happened.
But I'm still at odd's as to why my HOX's over-heating safety never kicked in and shut the phone off.
It's like it was trying to melt itself !!
You have something nasty with heat problems these days Mr W ! But yeah the phones security system was supposed to do its job ! Hardware problem that's out in the open now because of a software problem !
I do Hoffman - Nah I'm sorry, Mr.Hofs is better.
But do you think Facebook is to blame? Or the phone for not dealing with it?
And
Should I now be worried about locking my device with an app open? (NEVER LEAVING FACEBOOK OPEN ANYWAY!)
PS - What do you mean "Hardware problem that's out in the open now because of a software problem !" Mr.Hofs?
Well maybe the phone suffered already of this "fault" but it comes now out to the open because your facebook app caused all that trouble !
I can't tell if its a 100% hardware fault or a 100% software fault. I think its a bit of both because the should have shut itself down !
Btw i read a while back that a newer software update caused the phone to overheat a bit while it was on usb charging. That was fixed by updating the windows drivers. If im not mistaken it was hamdir who came with that.
Otherwise a factory reset might do the trick, if it occurs another time.
Cpu will go right up to 99c before it shutdowns.....
Throttles at 85c
Sent from my HTC One X using xda app-developers app
treebill said:
Cpu will go right up to 99c before it shutdowns.....
Throttles at 85c
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I don't think it was that hot.. but surely if a phone reached that temp the plastic would melt?
Plastic melts at around 110 Degrees C ? Isn't 99 cutting it fine?
Mr Hofs said:
Well maybe the phone suffered already of this "fault" but it comes now out to the open because your facebook app caused all that trouble !
I can't tell if its a 100% hardware fault or a 100% software fault. I think its a bit of both because the should have shut itself down !
Btw i read a while back that a newer software update caused the phone to overheat a bit while it was on usb charging. That was fixed by updating the windows drivers. If im not mistaken it was hamdir who came with that.
Otherwise a factory reset might do the trick, if it occurs another time.
Click to expand...
Click to collapse
I hope its not hardware, as I'm sure warranty ran out last month... GUTTER.
I'ma find out when Warranty finishes, when thats the case I'ma custom ROM it, see what performance I can get out of it !!
But I'm still at odd's with this.
It never even gets hot for me, but that error-loop was just bonkers haha ! (May factory reset if it occurs again though !!)
Wilks3y said:
I don't think it was that hot.. but surely if a phone reached that temp the plastic would melt?
Plastic melts at around 110 Degrees C ? Isn't 99 cutting it fine?
Click to expand...
Click to collapse
well the CPU max temp is 99c meaning you could (in theory) run the chip at 98 c, though it would be throttled but it would be fine however the heat you are feeling is actually the battery heating up, the battery really shouldn't go above 55c, 60c is about it's limit. At 48c the battery reports as overheating and wont charge till it's 47c or below.
I believe gsam battery monitor has alarms you can set to warn you what the battery hits X c (you can set it), its a pretty good app for showing stats about your phone should defo try it out
treebill said:
well the CPU max temp is 99c meaning you could (in theory) run the chip at 98 c, though it would be throttled but it would be fine however the heat you are feeling is actually the battery heating up, the battery really shouldn't go above 55c, 60c is about it's limit. At 48c the battery reports as overheating and wont charge till it's 47c or below.
I believe gsam battery monitor has alarms you can set to warn you what the battery hits X c (you can set it), its a pretty good app for showing stats about your phone should defo try it out
Click to expand...
Click to collapse
Hey, I tried GSAM once and the layout of the app just threw me, didn't like it at all and the terms it uses to explain the data you're looking at isn't good IMO.
I have BBS ad WLD and think that will do for me - Thanks for the advice though.
I'ma keep an eye out and see what happens, I've felt it getting hot in my pocket once or twice, but unlocking the phone, and locking it again seems to make the heat die down. I need to find what may be causing this heat, may not have been the Facebook app alone, but that error was like tipping petrol onto the already burning fire.

			
				
Wilks3y said:
Hey, I tried GSAM once and the layout of the app just threw me, didn't like it at all and the terms it uses to explain the data you're looking at isn't good IMO.
I have BBS ad WLD and think that will do for me - Thanks for the advice though.
I'ma keep an eye out and see what happens, I've felt it getting hot in my pocket once or twice, but unlocking the phone, and locking it again seems to make the heat die down. I need to find what may be causing this heat, may not have been the Facebook app alone, but that error was like tipping petrol onto the already burning fire.
Click to expand...
Click to collapse
*burns* lol
any app that will show you apps/wake_locks will do. Something is keeping the phone awake making it use the CPU.
if you're rooted you could try underclocking the CPU to 1.3 GHz, undervolting or just simply disabling 2 cores.
treebill said:
*burns* lol
any app that will show you apps/wake_locks will do. Something is keeping the phone awake making it use the CPU.
if you're rooted you could try underclocking the CPU to 1.3 GHz, undervolting or just simply disabling 2 cores.
Click to expand...
Click to collapse
All good advice my friend, but 1 I'm not rooted yet, waiting for warranty to finish. (Silly I know, but never had luck with HTC)
2 - I don't want to under-volt/under-clock.
I've been monitoring and MAPS is my biggest Wakelock.
Disabled the Location settings this morning.
That not the cause of the heat though, I just have a feeling its not.
Thats the only time its really felt dangerously hot to me though !!
PS - Thanks for your replies everyone, much appreciated.
Yeah well i was just thinking out loud, heat problems are not my expertise !
I hope you get it sorted !
Mr Hofs said:
Yeah well i was just thinking out loud, heat problems are not my expertise !
I hope you get it sorted !
Click to expand...
Click to collapse
Cheers bud !
Will update if any progress.
Wilks3y said:
All good advice my friend, but 1 I'm not rooted yet, waiting for warranty to finish. (Silly I know, but never had luck with HTC)
2 - I don't want to under-volt/under-clock.
I've been monitoring and MAPS is my biggest Wakelock.
Disabled the Location settings this morning.
That not the cause of the heat though, I just have a feeling its not.
Thats the only time its really felt dangerously hot to me though !!
PS - Thanks for your replies everyone, much appreciated.
Click to expand...
Click to collapse
Yeah maps have always made my phone hot, using navigation with gps if you have it on charge will pop up "using more power than being supplied".
If you don't use maps I suggest disabling it.
Sent from my HTC One X using xda app-developers app
treebill said:
Yeah maps have always made my phone hot, using navigation with gps if you have it on charge will pop up "using more power than being supplied".
If you don't use maps I suggest disabling it.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Problem is I rely on GMAPS and Naivgation, will disabling location services make any difference to me using Sat Nav etc?
If it does, I need it on as SatNav is my saviour.
Wilks3y said:
Problem is I rely on GMAPS and Naivgation, will disabling location services make any difference to me using Sat Nav etc?
If it does, I need it on as SatNav is my saviour.
Click to expand...
Click to collapse
its the "GPS satellites" coupled with data transfer and high CPU usage that makes it over heat everyone has this issues im afraid they only real way I've found to stop it from overheating is to disable 2 cores.
treebill said:
its the "GPS satellites" coupled with data transfer and high CPU usage that makes it over heat everyone has this issues im afraid they only real way I've found to stop it from overheating is to disable 2 cores.
Click to expand...
Click to collapse
Ahh so I'll still be fine using Navigation then?
Weeeee
Wilks3y said:
Ahh so I'll still be fine using Navigation then?
Weeeee
Click to expand...
Click to collapse
Should be, you should try using an offline map (google navigation can save areas of maps) that way you can use just satellites without mobile network.
Sent from my HTC One X using xda app-developers app

My razr 5g become hot after 5 to 10 mins used.

Anyone has same problem? It like that from open box. I just wonder is it normal or I should bring it to warranty.
Could be hardware, firmware or more likely settings and/or apps.
I return it but you can play with it and try to track it down in the meantime.
Carrier, even factory phones can behave like this so there's no guarantee the next one doesn't do the same thing.
Does this happen in safe mode too?
If not it's likely a 3rd party app maybe bloatware that's responsible.
It is still hot in safe mode. Both wifi only or 5g mode. Seem like hardware problem as no one else face this issue.
phantranphuc said:
It is still hot in safe mode. Both wifi only or 5g mode. Seem like hardware problem as no one else face this issue.
Click to expand...
Click to collapse
Clear system cache.
Try a hard reboot.
Do a network reset.
Try turning off wifi... try to narrow down which apk(s) are responsible.
Clear caches and data as needed.
Many times it's a settings or app issue... if the new one does the same thing you'll be irritated.
However something must be done as it's toasting the battery.
It can be quite frustrating.
It definitely heats up to above 43 degrees Celsius by any intense CPU actions, I'm not sure if it is the battery or the CPU, but the lower half heats up even by updating a few apps, in normal use such as browsing I don't really face any heating issues.
It's the device using excessive current not the battery. The high current drain causes the battery to become warmer which is normal but far from desirable.
blackhawk said:
Clear system cache.
Try a hard reboot.
Do a network reset.
Try turning off wifi... try to narrow down which apk(s) are responsible.
Clear caches and data as needed.
Many times it's a settings or app issue... if the new one does the same thing you'll be irritated.
However something must be done as it's toasting the battery.
It can be quite frustrating.
Click to expand...
Click to collapse
I did them all but still hot even only at google log in step after reset. Any other think I should try?
phantranphuc said:
I did them all but still hot even only at google log in step after reset. Any other think I should try?
Click to expand...
Click to collapse
See if it has its recent updates.
Try turning off all app power management if present.
With Q you have less available tools to track it down, even Pie is bad in this respect.
Thanks Google...
It took me months to straighten out my Note 10+
What a joke; all the 10+'s were like this.
So do what it takes... I feel your pain.
I just throw it back at them at this point.
Maybe you'll get lucky on the 2nd one.
blackhawk said:
See if it has its recent updates.
Try turning off all app power management if present.
With Q you have less available tools to track it down, even Pie is bad in this respect.
Thanks Google...
It took me months to straighten out my Note 10+
What a joke; all the 10+'s were like this.
So do what it takes... I feel your pain.
I just throw it back at them at this point.
Maybe you'll get lucky on the 2nd one.
Click to expand...
Click to collapse
Thank you for your help. It us 2 year warranty and haven't use as main phone yet. So I will try around or wait for update. Don't want to go to wait a week for replacement.
And if it is software issue, maybe will be more people have it. It should be a big issue because hot device may damage fold screen.
phantranphuc said:
Thank you for your help. It us 2 year warranty and haven't use as main phone yet. So I will try around or wait for update. Don't want to go to wait a week for replacement.
And if it is software issue, maybe will be more people have it. It should be a big issue because hot device may damage fold screen.
Click to expand...
Click to collapse
I mean current updates. If not working right, right now, it may not ever.
You bought a phone not a bloody hand warmer...
Have sometime to play with it today. Seem like problem with Chrome. Watching youtube about 30 mins but still cool. Become hot while browsing web by Chrome. Try to use another browser then fine. Will see if it happens again.
Here's how it looks with a thermal camera

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