Develop Bugs

[Q] Wiping Phone (broken screen)

How can I completely wipe my phone if the screen is broken and unresponsive? If i connect it to my pc it shows up can i just 'format' that?
Thanks!

As long as buttons still work, get into Odin mode, volume down and power button, press volume up when screen is shown and then flash stock ROM through Odin from computer. This will return u back to stock. Search Dev section and it will explain more in detials. Good luck.

Sorry, I should have mentioned that the whole screen does not turn on. The phone is still fully functional as far as I know, minus the screen not turning on/being unresponsive to touch. The volume/power buttons work, but I don't have root or anything. Is there anyway I can just do it straight through the computer? Help is really appreciated, I need to sell this phone and can't have all my personal data on it.

Bacardi222 said:
Sorry, I should have mentioned that the whole screen does not turn on. The phone is still fully functional as far as I know, minus the screen not turning on/being unresponsive to touch. The volume/power buttons work, but I don't have root or anything. Is there anyway I can just do it straight through the computer? Help is really appreciated, I need to sell this phone and can't have all my personal data on it.
Click to expand...
Click to collapse
Just follow same steps as i've mentioned above. Turn off phone, hold volume down/power for about 5-8 seconds and the press volume up. Now go to computer and run Odin, then connect phone to computer. If u did it correctly Odin should recognize phone and com port should be shown in yellow. From there follow steps on how to flash phone back to stock using Odin in dev section. Make sure you have the USB divers installed.

btw even doing that you will still have stuff in your usb files. I believe there is a file although unsure which one it was. its a pit file that erases everything on the phone because it formats all the partitions. it is flashable through odin and it was in one of the threads that had the full restore. might have been eg30 or ek02.

patrao_n said:
btw even Truedoing that you will still have stuff in your usb files. I believe there is a file although unsure which one it was. its a pit file that erases everything on the phone because it formats all the partitions. it is flashable through odin and it was in one of the threads that had the full restore. might have been eg30 or ek02.
Click to expand...
Click to collapse
True. for me, all my stuff are saved to my sd card. OP should remove personal files off sd card, if any,and save any files needing to be saved, then format card on computer. Best way is to perform what you have suggested if OP doesn't want buyer to see installed apps and other files on phone. Hope OP understands what you have suggested.

[Q] Help desperately needed - Galaxy Nexus not booting after installing Jelly Belly!

I really hate to join under such a condition (it's an amazing site which I thought I would join for better reasons when time permitted), but my new Galaxy Nexus just went to hell on me after flashing the (apparently) popular Jelly Belly mod.
I started with a rooted 4.1.1 Jelly Bean OS with ClockworkMod Recovery, and now it looks like disaster after using that to flash Jelly Belly - what happens now is my phone boots up to the point where it flashes that colored Google "X", but it never proceeds beyond this point. I cannot put a different mod on my phone because there is no connection with my computer, and I can't stop my device from thrashing without a battery-pull. Is there any way save this phone and put plain Jelly Bean back on it?

bluroot said:
I really hate to join under such a condition (it's an amazing site which I thought I would join for better reasons when time permitted), but my new Galaxy Nexus just went to hell on me after flashing the (apparently) popular Jelly Belly mod.
I started with a rooted 4.1.1 Jelly Bean OS with ClockworkMod Recovery, and now it looks like disaster after using that to flash Jelly Belly - what happens now is my phone boots up to the point where it flashes that colored Google "X", but it never proceeds beyond this point. I cannot put a different mod on my phone because there is no connection with my computer, and I can't stop my device from thrashing without a battery-pull. Is there any way save this phone and put plain Jelly Bean back on it?
Click to expand...
Click to collapse
the proper term to use here is bootloop
ur phone bootlooped and u need to flash back the stock firware via odin
go back in the dev section and find somethng relatd to odin
remmbr bfre flashing any rom u shud always backup ur rom via clockworkmod
u must have done something wrng while flashng jellybean mod...take the steps crrctly
EDIT:- http://forum.xda-developers.com/showthread.php?t=1827685
heres the link to fix ur phone
properly take the steps plzz

bluroot said:
I really hate to join under such a condition (it's an amazing site which I thought I would join for better reasons when time permitted), but my new Galaxy Nexus just went to hell on me after flashing the (apparently) popular Jelly Belly mod.
I started with a rooted 4.1.1 Jelly Bean OS with ClockworkMod Recovery, and now it looks like disaster after using that to flash Jelly Belly - what happens now is my phone boots up to the point where it flashes that colored Google "X", but it never proceeds beyond this point. I cannot put a different mod on my phone because there is no connection with my computer, and I can't stop my device from thrashing without a battery-pull. Is there any way save this phone and put plain Jelly Bean back on it?
Click to expand...
Click to collapse
Are u able to boot into CWM recovery, Power and both volume up and down?

garner said:
Are u able to boot into CWM recovery, Power and both volume up and down?
Click to expand...
Click to collapse
When I do, I have that "Downloading..do not turn off the target!" message. Why this - I did remove the supersu file, although I think I left my clockworkmod file on the root because now you have to re-flash that every time you use it. Now I have no option other than "Start" - any chance of breaking through now?

bluroot said:
When I do, I have that "Downloading..do not turn off the target!" message. Why this - I did remove the supersu file, although I think I left my clockworkmod file on the root because now you have to re-flash that every time you use it. Now I have no option other than "Start" - any chance of breaking through now?
Click to expand...
Click to collapse
thats not fastboot, thats odin mode. use vol up and down and power button to get to fastboot mode
the entire reason your phone is behaving the way it did is because you didnt wipe data/cache before flashing the rom.
you really need to do some reading before you start modifying your phone

Zepius said:
thats not fastboot, thats odin mode. use vol up and down and power button to get to fastboot mode
the entire reason your phone is behaving the way it did is because you didnt wipe data/cache before flashing the rom.
you really need to do some reading before you start modifying your phone
Click to expand...
Click to collapse
Do you mean that I need to continually rock the Volume key up and down while holding the Power button? Volume Up with Power put it in boot mode, and when I tried rocking it a couple of times I got the same result. It I understand you correctly, the idea sounds tricky. Is this supposed to work on a Galaxy Nexus?

press and hold both ends of the volume button and the power button... its really not that hard.

Zepius said:
thats not fastboot, thats odin mode. use vol up and down and power button to get to fastboot mode
the entire reason your phone is behaving the way it did is because you didnt wipe data/cache before flashing the rom.
you really need to do some reading before you start modifying your phone
Click to expand...
Click to collapse
What I really should have done was slow down, or quit while I was ahead to get some rest last night! I had researched the root process for my phone ad nauseum, which I know is why I succeeded at getting ClockworkMod safely installed. By the time that was done I was tired, but I counldn't stand the thought of living without my files loaded on my phone - I was in the bad state of needing too much to complete what I had intended to do. I see I had the wrong impression that ClockworkMod would take care of the whole process once I had that working, guess it didn't. When you've been through the process of installing a hundred versions of Windows and Linux on a PC, which never needs to be pre-wiped (the new OS does that), who would have thunk it's that much different with a phone computer?

Did you get this solved? Just reboot into recovery (hold down power, volume-up, and volume-down simultaneously to get into bootloader, choose recovery using volume buttons, select using power button), full wipe (system, data, cache), and reflash your ROM.

bananagranola said:
Did you get this solved? Just reboot into recovery (hold down power, volume-up, and volume-down simultaneously to get into bootloader, choose recovery using volume buttons, select using power button), full wipe (system, data, cache), and reflash your ROM.
Click to expand...
Click to collapse
This is another thing I never would have guessed without being told specifically, that it's even possible to hold down both ends of a rocker switch and have it do a different function - I tried this, and now it works! I had used my PC to root my phone last night, and right now I'm at work, where there will be time to go through this in a couple of hours. I took a brief look at the tutorial recommended by Zepius, and am wondering if I am set to proceed. I plan on using my work PC, not the one at home with the drivers I used to root my phone. Nobody else uses it and I have never used it for anything phone-related. Can I presume any drivers which I'm warned should be uninstalled would be on the PC which is used, and not the phone?

bananagranola said:
Did you get this solved? Just reboot into recovery (hold down power, volume-up, and volume-down simultaneously to get into bootloader, choose recovery using volume buttons, select using power button), full wipe (system, data, cache), and reflash your ROM.
Click to expand...
Click to collapse
Sorry, I had to work, but now there's time and I thought I would try my work PC, which is virgin (so to speak) of mobile devices and drivers. It's a Windows XP system, and right now it's not looking good because when my phone is plugged in, there isn't a "Portable Devices" or "Mobile" category under Device Manager. Do I have a better chance of this working on my home Windows 7 system?

bluroot said:
Sorry, I had to work, but now there's time and I thought I would try my work PC, which is virgin (so to speak) of mobile devices and drivers. It's a Windows XP system, and right now it's not looking good because when my phone is plugged in, there isn't a "Portable Devices" or "Mobile" category under Device Manager. Do I have a better chance of this working on my home Windows 7 system?
Click to expand...
Click to collapse
I guess that's a never-mind, I should have had my phone on! It's in Fastboot mode now, but I still don't know if what I see in Device Manager is good for what I'm trying to do. No portable device, phone, nor galaxy nexus, but what did change is I have "Broadcom Nextreme 57xx Gigabit Controller" appearing under "Network Adapters". Is this a problem to be dealt with differently when your phone is bricked?

bluroot said:
I guess that's a never-mind, I should have had my phone on! It's in Fastboot mode now, but I still don't know if what I see in Device Manager is good for what I'm trying to do. No portable device, phone, nor galaxy nexus, but what did change is I have "Broadcom Nextreme 57xx Gigabit Controller" appearing under "Network Adapters". Is this a problem to be dealt with differently when your phone is bricked?
Click to expand...
Click to collapse
1) your phone is not bricked. dont call it that
2) best way to check if your drivers are installed correctly
open a command prompt in the folder where your fastboot.exe is and type: fastboot devices
if you get a device ID, your drivers are setup properly for fastboot
3) at this point, just return to stock: http://forum.xda-developers.com/showthread.php?t=1626895

Zepius said:
1) your phone is not bricked. dont call it that
2) best way to check if your drivers are installed correctly
open a command prompt in the folder where your fastboot.exe is and type: fastboot devices
if you get a device ID, your drivers are setup properly for fastboot
3) at this point, just return to stock: http://forum.xda-developers.com/showthread.php?t=1626895
Click to expand...
Click to collapse
I got a device ID (long string of characters) on that fastboot command, but I'm still concerned that my phone won't talk to Device Manager at all. Windows 7 doesn't pop up a connection window when it's plugged in, should that be expected?
What I mean by "not talking to Device Manager" is that the only item under Portable devices is just E:\ - no device listed here! The tutorial in your signature hinges on there being a device listed "without thde yellow exclamation point", for the installation of new drivers, therefore I don't know how to follow it from here. The adk drivers which were used to root my phone (they were good, the problem began when I tried to flash a rom and missed a step or three) are stil there, but I'll replace them if I can find a process which can talk to my phone in it's present state.
On a side note (and only because it held me up in responding tonight from my Windows system), is this site partial to Firefox? I am able for the first time to login, and I wonder if it isn't because I quit trying to through my Windows 7 system. It has only Windows IE, and Chrome (which couldn't even browse this site). I am currently on my Ubuntu system with Firefox.

good lord... you have a device ID so just use the fastboot commands... start at part D

Zepius said:
good lord... you have a device ID so just use the fastboot commands... start at part D
Click to expand...
Click to collapse
I said much the same myself.
For the fastboot devices test, I have a string of characters, but no device name, only "fastboot" on the single output line with those characters. Is this a valid device ID?
"...just use fastboot" Ok, but how? Should (can I) even do this use fastboot to transfer files to my phone under it's somewhat anonymous status with Windows? Since last night's fiasco nothing was named under "Portable Devices", only "E:\" was displayed. I have no graphical display in the file manager, so how am I supposed to transfer the necessary files to the root of my phone? I don't even see a way of addressing it to install drivers now.
I will need drivers because I attempted to follow this tutorial (which doesn't account for what I am (not) seeing on my system. I got as far as uninstalling the good drivers which I used last night in favor of what was offered for use with the tutorial, and now Device Manager doesn't even have a Portable Devices category. The "Universal Naked Driver" was to replace my uninstalled drivers, and interestingly the contents of it's expanded folders don't even contain fastboot (the adb package which I used last night did). In light of this, how am I supposed to have even fastboot?
I hate to be a PIA about this, but I guess I'm more a n00b than was presumed in this tutorial - it's either that or my situation really is too different that I can use it as is. Could I please get a few clues in light of what the tutorial doesn't address? Do I have any means of installing anything and transferring files with my device-PC communications as they are, and if so how can I do it? I'll give it a run if I understand how.
Thanks.

Zepius said:
good lord... you have a device ID so just use the fastboot commands... start at part D
Click to expand...
Click to collapse
I see now that Part D calls for flashing JO03C from my PC, not the device root, ok.
Also, after rebooting my laptop, the E:\ is back under Portable Devices in Device Manager. When I double-click this I get the statement
Device: Portable Devices
Manufacturer: Generic-
Location: on UMBus Enumerator
I don't think this looks better than the Microsoft default, but is it good enough for what I need to do?
I still have the driver package android-sdk-windows, which contains adb and fastboot, so perhaps I should just use this according to Part D and see what happens?

bananagranola said:
Did you get this solved? Just reboot into recovery (hold down power, volume-up, and volume-down simultaneously to get into bootloader, choose recovery using volume buttons, select using power button), full wipe (system, data, cache), and reflash your ROM.
Click to expand...
Click to collapse
Seriously I respect the fact that your a noob we was all here once but if it your device is boot-looping all you need to do is the above

garner said:
Seriously I respect the fact that your a noob we was all here once but if it your device is boot-looping all you need to do is the above
Click to expand...
Click to collapse
Good god, I never should have read Zepius's tutorial - I didn't need my PC at all! If I understood what bananagranola had said, I could have saved a lot of time!

Oh, no, now I can't connect with the server!
Could I have possibly lost my radio from what I did earlier? I was able to boot up, and I was upgraded to 4.2.1 when I did the data wipe. Starting over, I should have had a prompt to connect with gmail and download my contacts, but this didn't happen. My People app is unpopulated, so I chose to connect to "sign into an account". While I am sure of my login input, it didn't recognize this, and then the process ended with a "couldn't finish - couldn't open connection with the server" error. Any clue where to go from here?
Some standard apps are missing too, including the Play Store app!

t989 bricked but can detect in Linux

Dear friends,
I have a bricked t989. Screen wont start. I thin the phone ran out of space when I was trying to flash a ROM (silly me).
Here is what happens when I connect the phone to:
Windows7/XP laptop:
It start asking me to format the USB drive. Phone is not detected in Samsung Kies. It shows as a USB device ni system tray. IN computer management, a lots of drives appear and all seem to be healthy. The icons disappear when I hold the power button and come back when I press power button again. So it tells me the on and off is occuring, but nothing occurs on screen.
Linux PC:
I can see all the drives with all the contents. Including all my files, apps, system folders, etc. I see folders like image lib etc. And its writable too.
IS there any way I can flash a stock rom or something by copying some files to these folders or anyway I can use what I can see in Linux to put life back into my phone?
Many thanks for reading.

Have you tried getting into download mode and flashing a stock rom with Odin?

mehtajinesh said:
Dear friends,
I have a bricked t989. Screen wont start. I thin the phone ran out of space when I was trying to flash a ROM (silly me).
Here is what happens when I connect the phone to:
Windows7/XP laptop:
It start asking me to format the USB drive. Phone is not detected in Samsung Kies. It shows as a USB device ni system tray. IN computer management, a lots of drives appear and all seem to be healthy. The icons disappear when I hold the power button and come back when I press power button again. So it tells me the on and off is occuring, but nothing occurs on screen.
Linux PC:
I can see all the drives with all the contents. Including all my files, apps, system folders, etc. I see folders like image lib etc. And its writable too.
IS there any way I can flash a stock rom or something by copying some files to these folders or anyway I can use what I can see in Linux to put life back into my phone?
Many thanks for reading.
Click to expand...
Click to collapse
If u can see everything like that then ur not bricked, u need to put he phone in download mode by turning it off and holding vol-vol+ and connecting to PC, a screen should show and give u option to continue or cancel, press continue, now connect to windows via Odin, Samsung kies will not see the phone because u have a custom recovery, make sure kies isn't running/uninstall it if u can, open Odin v1.85 and wait till it says added, from there flash twrp v2.6.1.0 tar.file from here techerrata.com/browse/twrp2/hercules load the file via PDA option and press start in Odin, do not touch anything else besides PDA to load the file and start to initiate the flash, when its done and u get a green passed sign, DL ur fav ROM to ur PC, boot to recovery on the phone and select advanced/mount USB, transfer the file, flash the ROM (and gapps if needed) and reboot, phone should recover fine..
Sent from my SAMSUNG-SGH-T989 using XDA Premium 4 mobile app

soupysoup said:
If u can see everything like that then ur not bricked, u need to put he phone in download mode by turning it off and holding vol-vol+ and connecting to PC, a screen should show and give u option to continue or cancel, press continue, now connect to windows via Odin, Samsung kies will not see the phone because u have a custom recovery, make sure kies isn't running/uninstall it if u can, open Odin v1.85 and wait till it says added, from there flash twrp v2.6.1.0 tar.file from here techerrata.com/browse/twrp2/hercules load the file via PDA option and press start in Odin, do not touch anything else besides PDA to load the file and start to initiate the flash, when its done and u get a green passed sign, DL ur fav ROM to ur PC, boot to recovery on the phone and select advanced/mount USB, transfer the file, flash the ROM (and gapps if needed) and reboot, phone should recover fine..
Sent from my SAMSUNG-SGH-T989 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have this same problem, but can't get mine to work.
While back, I flash and play around with lots of roms. One day my t989 went dead, after flashing, can't remember the detail. Anyway, so now, when I plug in the usb cable, the computer dings and a message pops up saying I need to format the disk drive before I can use it. Options are "Format disk" or "Cancel". I can't format, it keeps saying to check the disk and make sure it is connected properly and try again. Only option is Cancel. Odin can't see it either. Kies can't see it. Also, Kies is uninstalled and PC is rebooted. Still no luck.
What else can I try?

navy2012 said:
I have this same problem, but can't get mine to work.
While back, I flash and play around with lots of roms. One day my t989 went dead, after flashing, can't remember the detail. Anyway, so now, when I plug in the usb cable, the computer dings and a message pops up saying I need to format the disk drive before I can use it. Options are "Format disk" or "Cancel". I can't format, it keeps saying to check the disk and make sure it is connected properly and try again. Only option is Cancel. Odin can't see it either. Kies can't see it. Also, Kies is uninstalled and PC is rebooted. Still no luck.
What else can I try?
Click to expand...
Click to collapse
First of all u never never format a phone from a PC like that, the device has certain partitions that hold crucial info such as imei, sys data, recovery info, and formating wipes all of that so that's a no no, second if by chance u flashed the wrong ROM or a wrong anything bad things happen, the fact that it even asks u to format the disk tells me something is wrong, try holding vol-vol+ while connecting phone to PC when the phone is off, if its recoverable it will enter download mode, if that doesn't work u can try a USB jig, which will force the device into DL mode and at most there a couple dollars on eBay or amazon, so its worth it to fix the phone, if neither of those options work then congrats man u have officially hard bricked ur device, frame it an mount it on the wall lol
Sent from my SAMSUNG-SGH-T989 using XDA Premium 4 mobile app

HELP! S3 won't turn on, need files from internal storage

I have no idea what's wrong with my phone. In the past, it would randomly shut off and wouldn't turn back on using the power button. I would have to take the battery out, plug it into the charger so the red LED came on, put the battery back in, and smack it a few times before it vibrated and powered on. There's nothing wrong with the power button, because I've had to power down/restart before using it and it always worked, and as long as I shut it off myself instead of it turning itself off randomly, the power button always worked.
Anyway... my little "trick" to turn it back on stopped working the other day. I have pictures, voice recordings and contacts that I need to get off of this phone. I've tried my "trick", I've tried leaving the battery out overnight, I've tried putting another S3 battery in, I've tried plugging it into my PC... nothing is working. I'm not super techy, and I've never downloaded anything to modify it from the stock version. I have no idea what happened to this stupid thing.
I looked up something about a jig, and forcing it into download mode, but I wasn't able to find out if that would allow me to access the files in the internal storage (I don't use an SD card) or if it'll wipe everything out. Does anyone have any idea on what I can do???

they do make a usb stick that is double-ended. one end will fit in a samsung device and the other is regular,i.e. plugs into a computer. if all else fails you might try that to at least retrieve your stuff.
"all i can really do , is stay out of my own way and let the will of heaven be done"

Are you able to get into download mode? If you are, you may be able to flash TWRP and possibly mount the internal storage as a USB drive. I've done this on my Nexus 4 and my Samsung Galaxy 10.1 tablet.

mrrocketdog said:
they do make a usb stick that is double-ended. one end will fit in a samsung device and the other is regular,i.e. plugs into a computer. if all else fails you might try that to at least retrieve your stuff.
"all i can really do , is stay out of my own way and let the will of heaven be done"
Click to expand...
Click to collapse
I've tried plugging it into my computer with the USB and nothing happens. The only time my phone shows signs of life is when I take the battery out, plug it into the charger, and the red LED comes on--the screen stays completely black, no noise, no vibrations. Nothing. My computer doesn't recognize my phone unless it's turned on

audit13 said:
Are you able to get into download mode? If you are, you may be able to flash TWRP and possibly mount the internal storage as a USB drive. I've done this on my Nexus 4 and my Samsung Galaxy 10.1 tablet.
Click to expand...
Click to collapse
Unfortunately no, which is why I was thinking about purchasing whatever this "jig" is off eBay to force it into download mode. I'm hoping if there's something on the screen my computer will recognize it and let me access the internal memory how I usually do when I'd transfer pictures/files. I've tried all of the button tricks for download and recovery mode and my phone won't respond at all.

if it comes down to having to use jtag, this may help.
http://forum.xda-developers.com/showthread.php?t=2874113
although the jig is prob. a lot cheaper.
"all i can really do , is stay out of my own way and let the will of heaven be done"

1) Download debrick256.img web address: androidfilehost.com/?fid=23501681358551786
2) Use Win32DiskImager program to flash a sdcard (card can be 16GB or 32GB), then insert sdcard into phone
IF you have a ROM already installed, boot phone an skip to step 5
IF you have a CUSTOM RECOVERY INSTALLED skip to step 5
3) Boot into download mode ( I am sure you are now a VERY VERY HAPPY PERSON NOW )
4) ODIN/flash a custom recovery
5) Download d2att_I747UCUFNE4_bootloader_modem_4.4.2_7-29-14.zip web address: androidfilehost.com/?fid=23578570567720263
6) Transfer d2att_I747UCUFNE4_bootloader_modem_4.4.2_7-29-14.zip to phone (use ADB or if phone boots just use PC)
7) Reboot into RECOVERY
8) Flash d2att_I747UCUFNE4_bootloader_modem_4.4.2_7-29-14.zip
9) Install CM11 / 4.4.4 or higher ROM
Remove sdcard. Enjoy....... your phone is back to normal

AmarilloTX said:
1) Download debrick256.img web address: androidfilehost.com/?fid=23501681358551786
2) Use Win32DiskImager program to flash a sdcard (card can be 16GB or 32GB), then insert sdcard into phone
IF you have a ROM already installed, boot phone an skip to step 5
IF you have a CUSTOM RECOVERY INSTALLED skip to step 5
3) Boot into download mode ( I am sure you are now a VERY VERY HAPPY PERSON NOW )
4) ODIN/flash a custom recovery
5) Download d2att_I747UCUFNE4_bootloader_modem_4.4.2_7-29-14.zip web address: androidfilehost.com/?fid=23578570567720263
6) Transfer d2att_I747UCUFNE4_bootloader_modem_4.4.2_7-29-14.zip to phone (use ADB or if phone boots just use PC)
7) Reboot into RECOVERY
8) Flash d2att_I747UCUFNE4_bootloader_modem_4.4.2_7-29-14.zip
9) Install CM11 / 4.4.4 or higher ROM
Remove sdcard. Enjoy....... your phone is back to normal
Click to expand...
Click to collapse
My phone won't go into download mode. The "jig" I ordered arrived today and that won't even force it into download mode. I just want to get my phone to the point where I can plug it into my computer and pull my files off of it. Nothing seems to be working. I followed your first few steps anyway, thinking maybe with the SD card it would allow it to go into download mode, but that didn't work.

Stuck in Bootloop

Hello!
Unfortunately my 9 SE (6GB RAM, 64GB ROM, bought from e-tec.at) got stuck in the boot loop yesterday afternoon.
About the phone: European version, has the latest updates on it, no custom Rom, USB debugging mode is unfortunately not set, no Mi backup, was not registered in the MI account).
The storage space was already quite full. The "MI deep cleaner" app was running and got stuck, a window is constantly popped up. Honestly, I can't say if I clicked and just deleted an app by accident. I heard that it can also be a problem if you simply delete certain apps. So I wanted to restart the phone and it has been in the boot loop ever since. Actually I don't no the real reason it was lagging.
I get into Recovery Mode 3.0 and Fastboot. But I really want to have the photos on my cell phone again, so I dont want to swipe all data. The cell phone is recognized via the PC, but cannot access via the Xiaomi PC Suite (which should be out of date?).
I still have a guarantee for my cell phone. What if I would send it to Xiaomi support, would theyy try to save the data or simply reset everything to factory settings? Who has an idea how I can solve the boot loop problem?
Should I take the cell phone off the power until the battery runs out? It is reboots all the time.
best regards, thank you for your help in advance!!
chewei

@Chewei8152: try to get /sdcard of the phone visible in file explorer of pc during recovery or fastboot mode. Then copy your files to pc. Sorry, but there's only a very little chance. (Assuming stock recovery and USB access off.)
Xiaomi repair service will advice a factory reset first and, if they accept your delivery, surely not save any data before.

rp158 said:
@Chewei8152: try to get /sdcard of the phone visible in file explorer of pc during recovery or fastboot mode. Then copy your files to pc. Sorry, but there's only a very little chance. (Assuming stock recovery and USB access off.)
Xiaomi repair service will advice a factory reset first and, if they accept your delivery, surely not save any data before.
Click to expand...
Click to collapse
Thank you for your reply! How do I manage to get the sccard visible?
Do you think that is possible to flash the phone from EDL mode without clear the data (from someone who can do this for me)?
Cheers and many thanks!

Chewei8152 said:
How do I manage to get the sdcard visible?
Click to expand...
Click to collapse
Simply connect with PC and hope that the folder /sdcard and is shown in PC file manager.
Do you think that is possible to flash the phone from EDL mode without clear the data?
Click to expand...
Click to collapse
Sorry, no idea.