LG Log Information agreement on 1st start - G3 Q&A, Help & Troubleshooting

I notice when you go through the first time setup that there is a request by LG for them to log information about:
Your app use history
IMEI
Country
Language
Serial number
Screen resolution
OS
Reception strength
Location information
Service and connection status
..in order for them to help you with 'tech support and troubleshooting'. I remember that last time I did not agree to it and I did not appear to have any issues but wondered if anyone knew why and what exactly do they need it for? I'm guessing it's just a general data mine to build profiles on you. Bit cheeky as you buy the phone for your own use and not to give them free data for nothing in return.

Related

For guys girls who didnt know about RemoteTracker - Antitheft software by Joubert

Guys/Girls since we are equipped with an expensive piece of phone i guess this software is very useful! After all its Totally FREE!
Check it out! it is released by a guy called "Joubert Vasconcelos"
on XDA he is known as 'joubertvasc'!
I guess we all should have this on our HDs i have on mine already totally awesome and working!
this is where you can download the app.
http://remotetracker.sourceforge.net/
this is where you find support
http://forum.xda-developers.com/showthread.php?t=394203
A word from the Original Site:
"This is an Antitheft software and you can use it to track your Windows Mobile device when it was lost or stolen.
It works catching a formated SMS sent from any phone, MSN, AIM or web sites and then send useful informations back. These informations can have GPS coordinates, list os contacts, owner informations and more.
You can use it to others objectives, like keep your eyes in your child. Use your imagination!
To use all features RemoteTracker has, your device must have GPS and GSM capabilities. If your device does not have a built in GPS receiver, you can get the position based on the Cell Tower it is answering. Please visit OpenCellClient project for more details.
If the thief change your SIM card, you will receive a SMS alerting you and you still can track your device. All you need to do is set an emergency cel number."
Enjoy!
i've been using this app.. really great stuff
UPS this is COOOL !!
I am always hanging around with an expensive piece of hardware, you´re damn right !!!
This will help to make me feel more comfortable with my SEX1
THANKS !!!
you are welcome!
Does anyone know how to cook this into the touch HD ROM?? as this will prevent anyone doing hard resets
dagg3r said:
Does anyone know how to cook this into the touch HD ROM?? as this will prevent anyone doing hard resets
Click to expand...
Click to collapse
When I read this post, I thought the same, this should be cooked in all roms.
javielo1974 said:
When I read this post, I thought the same, this should be cooked in all roms.
Click to expand...
Click to collapse
Yeah they should actually. the guy who made this app is even giving out code to have it cooked in Roms.
My only question is even if they do cook this into roms, after a hard reset by the guy who steals the phone how will the settings be loaded again to the program? (such as the Number to SmS) hmm.. if they have a workaround on this too it will be so great!
for true tracking & protection and to be "cookable" it needs to be stupid on the device. By that I mean all it knows how to do is call home and report the phone IMEI & Location info. For example:
On hard reset it is set to run as a service in the background.
On New SIM Detection it calls home and report phone number & IMEI.
Server side has info for registered owener of the IMEI. Forwards the message to your e-mail.
If the phone was taken you can send SMS to the number to enable "active tracking" which sends location reports to home on a regular interval. All message sent home are forwarded to registered owner.
If a developer did this they might even be able to make a deal with providers so that the Call Home function is directly to the carriers and it gets built into the Stock Roms.
I use Sprite Terminator. Has the option to remove all your important data.
Usefull thread. but only missing small how to cook this into the touch diam/pro or HD ROM. The main problem is how to make that shortcut fo SMS
kyphur said:
If a developer did this they might even be able to make a deal with providers so that the Call Home function is directly to the carriers and it gets built into the Stock Roms.
Click to expand...
Click to collapse
if your phone get stolen, you'll going to buy a new one. No deal for them

Area code and Time Zone

Is there an application which can remind people of the possible time zone in which the called number is or tell what is the time?
Thank you
The calling number would not necessarily lock down the timezone the caller is currently in because.... given that these are mobile phones, and people are, well, mobile what you'd really need is an application that tells what timezone the tower that originates the call is in. I don't think you're gonna have much luck with that.
You are right. May be if there is an option to manually enter the time zone for a given cell number, it may resolve the problem partially. But for a home phone (land line), it may not be an issue, I suppose.
Thank you
It's easy enough to find a map with an overlay of land line area codes. But even if one had once existed for cellular numbers if would no longer be relevant because of the Local Number Portability Act of ~2005, aka LNP. Because of that law we can now take our cellular numbers with us wherever we go (as in I move from Florida to Californian and take my number with me), cellular area codes can actually be mishmashed to such a degree that they can't begin to provide a clue as to where the owner of the number lives, let alone where he or she is at the moment. The carries have, track, and of course make call origination available to law enforcement. They also use it for their own metrics and reporting for analysis of trends and to compile new plan offers. But I haven't seen an application to do what you're wanting that is available to us the general public. There may be one, I just haven't heard of it.

[Q] 4G on Boost Mobile via CLEAR

Before I ask my question let me address the trolls that might mess up this thread and end up getting it locked.....
1. I'm not trying to ask for a guide
2. I'm not trying to debate whether is illegal or legal to have a flash evo on boost
3. I'm just asking a question, nothing more...nothing less
OK with that said, I wanted to know if anyone on Boost Mobile using the original EVO has successfully got 4G to work using Clear and if you did, how are your speeds?
The reason I'm asking is because I saw this video about a week or two ago and was like "OK, this is a joke and the guy is just full of it" BUT as I started to do my own research on it, I found that it might be possible. NOT as easy as the guy below makes it seem BUT it MIGHT be possible....
mazdarider23 said:
3. I'm just asking a question, nothing more...nothing less
OK with that said, I wanted to know if anyone on Boost Mobile using the original EVO has successfully got 4G to work using Clear and if you did, how are your speeds?
Click to expand...
Click to collapse
K, I'm not sure about Boost Mobile as I am not on their network, BUT, as I am on a different network myself. In my case, MobiPCS, which is basically the same type of carrier anyway. However, I'm guessing that it should apply with ye too.
I'm in the process of tying my 4G to Clear too. In fact, I've already made the modifications on my e4g to enable clearwire service on it and I've already confirmed that it works. I've as yet to actually activate my service (meaning unrestricted access to the internet) on it tho.
The reason why I think it should apply to you is that all the modifications are in the basic settings of the phone which has nothing to do with what rom you are using.
Before I start, I should mention that to cover xda and mine ass:
"You are responsible for any modifications done to your phone, the information provided are for educational and informational purposes. Any modifications done to your phone may result in an unuseable (bricked) phone which will be your responsibility to deal with. Under no circumstances will xda nor I will be held responsible for any damages or problems arising from any modifications done by you on your phone."
Ok, now that the legalese are out of the way...
Go to Phone and enter "##3282#" on the dial pad.
The phone will then initialize the EPST (don't ask me what epst means, I dunno ...yet).
It will then ask you which Mode you want to be in. I suggest View first to familiarize yourself without chance of screwing up something in there. Be aware a incorrect setting could result in a bricked phone, so be careful. When you are ready, select Edit Mode. Then phone will ask you for the MSL code. There are ways of finding out that code, but I won't get into that now, you can find that information by searching the forums.
Hit WiMAX > Realm
It probably will still be the default "sprintpcs.com." Change that string to "clearwire-wmx.net"
Hit the menu button and select "Commit Modifications." Be patient, it can take up to a few minutes for the phone to do the modifications.
You will know if the modifications took if the NAI string changes from
"[email protected]" to "[email protected]" Remember, "device_MAC_address" is the actual 12-digit MAC address of your phone. This is important: make SURE your listed mac address MATCHES the actual mac address printed on the back of the phone under the battery. If it's incorrect, I'm sure you can fix that, but you'll have to search these forums for that information as I did'nt have that problem with my e4g, but I DO have that problem with my e3D, but haven't gotten around to dealing with that (have other problems on my e3D that requires more immediate attention).
Back out of EPST and go to Setting > Wireless & networks > 4G settings. Click on 4G to turn on the antenna. It should then start saying it's connecting to network. Once connected it probably will say "Connected to Sprint" when you're actually connected to clearwire. I understand you can change the above string to "Connected to Clearwire" but I don't know how ...yet. I wanna do this myself too. Probably have to use Root Explorer (or similar software and edit something).
Go to your favorite browser and try connect to a website. Instead it should be automatically redirected to clear.com's page. This is normal when you don't have an account/service associated with the connecting device mac address. It should ask you somewhere whether you want to add this device. Click on it and it should then go to a page where it will ask you whether you want to use the connecting device. Check the bottom and make sure the mac address given there matches your device. If it is the same, you're good to go and activate service or associate that device to an existing service. Be aware that you can only have up to 3 devices associated to a given service, pending on the plan you choose. I currently have the Pick-2 plan and will soon upgrade to the Pick-3 plan which allows 3 different devices on the same account.
Once you activate new or associate an existing service to your device, Clearwire will add your mac address to it's server's list of devices authorized to connect to the clear service. And voila! your online with clear!
Hope this helps. I don't see any reason why you shouldn't be cleared to connect your boosted e4g (sorry, couldnt resist the pun).
-Lance
Thanks dude!!
Unfortunately, I called Clear today before doing all this editing and stuff AND found out that service isn't provided in the Pensacola area
I WILL keep this mind for when I'm in Jacksonville, FL which service is provided and try it out....THANKS again Lanaka!
cloning_is_illegal said:
Sent from my PC36100 using xda premium from my PC36100 using xda premium
Click to expand...
Click to collapse
Dude, chill. If you READ before posting, you MAY note that there is no phone cloning nor any subscriber fraud involved here. All we are doing is to tell the phone where to go connect for 4G service. No fraud involved when youre hooking up YOUR own phone to YOUR own phone and/or 4G service.
Oh another thing, ...lay off on the excessive abuse of red text. That is as tasteless as writing an entire post in ALL-CAPS.
Jeez, the immaturity of peoples nowdays....
---------- Post added at 03:04 AM ---------- Previous post was at 02:25 AM ----------
mazdarider23 said:
Unfortunately, I called Clear today before doing all this editing and stuff AND found out that service isn't provided in the Pensacola area
I WILL keep this mind for when I'm in Jacksonville, FL which service is provided and try it out....THANKS again Lanaka!
Click to expand...
Click to collapse
Ahh, thats a bummers! I know the feeling bro! I dont have clear Clear coverage (pardon the pun, its NOT intentional, hehe) at home. However i have pretty good signal at most of the other places where i'd connect. I already have both mobpcs and clear services, separately tho, and generally hapy with both.
-Lance
P.S.: before any other jacks start flaming away, please note the above is MY opinion only. If you aint got nothing to contribute but negativity, id rather you NOT post a reply AND keep it to yerself. Thank you very much!
For some reason when i did this. i put the clear-wmx.net in EPST and commited. after that i turned 4g on and it didnt connect to clears website it just started working but its slow and btw i dont have any type of clear account
Alienx15 said:
For some reason when i did this. i put the clear-wmx.net in EPST and commited. after that i turned 4g on and it didnt connect to clears website it just started working but its slow and btw i dont have any type of clear account
Click to expand...
Click to collapse
Aloha Alienx.
Based on what you wrote it appears that you re not actually connecting to Clear's 4G service. You first must make sure that you are actually in the service coverage area. You can check by hitting their coverage map page:
http://www.clear.com/coverage
Next, check your notification bar, which service icon is on? 4G, 3G, 2X or 1X? Or is wifi on (the rainbow-like symbol)? I suspect you are either not in a service area and using 3G/2X/1X or using a slow wifi.
The reason why I think so is because if you try access Clear, their servers will first check your connecting device's mac address against their list of authorized devices. If it is not on their list your connection will auto directed to their web pages to be given an opportunity to sign up to their services. At this point you can then let them save your device's mac addy to the server's list of authorized accessing devices (assuming you signed up and paid for their services).
-Lance
PS: a final thing, make sure the EPST has the correct mac addy as your device's id. It has been know to happen where the phone's id number in the software side did NOT match what was in the hardware.
clear 4g
i have hit their home page (home dot clear dot com) on 4g using epic 4g going to add my device to my account ill let you know
set my realm to clearwire-wmx.com

Someone else sent my text to my friend

Wondering if my phone got hacked. I am running infamous rom on tmobile. Tonight my friend received my text messages from another number, and when my friend questioned who he was, he either didnt seem surprised or he was just playing along. If my phone did get hacked, do you guys have any advice like a system format, a setting I can change, or should I call tmobile directly?
Thank in advance
mikatachan said:
Wondering if my phone got hacked. I am running infamous rom on tmobile. Tonight my friend received my text messages from another number, and when my friend questioned who he was, he either didnt seem surprised or he was just playing along. If my phone did get hacked, do you guys have any advice like a system format, a setting I can change, or should I call tmobile directly?
Thank in advance
Click to expand...
Click to collapse
I'd call T-Mo directly and advise them of the situation. You might ask your buddy if he would participate and allow his carrier to use information to find what phone did the spoofing, and they can track the user via the IMEI number that is recorded when transmission is initiated. You MIGHT be required to have a police report to get the tracking done, so you ought to consider making the report to your local PD.
Be SURE your buddy isn't jerking your chain before you do anything, and I'd probably want to SEE the TM before any action on your part.
Aloha and Good Luck!
Bobolinko's advice is correct and the best course of action.
But to answer your specific question about the phoen being hacked...No, wiping it won't help. Neither will installing a different ROM or anything else.
If what your buddy is saying is actually happening, it's most likely not that someone have hacked into your phone and is remotely sending messages from your phone. It's far more likely that someone intercepted your cell signal, hacked the IMEI number (as stated above) and applied your IMEI number to another device, thus cloning your phone.
That message to your buddy came from another device entirely and never went through your phone at all. The problem is that this is very hard to fix. You can't have T Mobile jus tblock your IMEI number because then your phone won't work either. T Mobile can't distinguish between your phone and the cloned fake phone because both are broadcasting the same IMEI number, which is the identifier T Mobile uses to use your phone.
Have you left the United States recently and used your phone in another county? This whole scenario is vey common in Russia and other Eastern European countries. People got there on a vaction, use their phone, and immediately the phone's IMEI is captured and stolen. If you had mobile data turned on or used wifi, the user data on the phone is also likely compromised. Meaning all passwords, etc.
If you haven't left the US, it's much less likely, but still possible this is what happened.
Someone could have also physically looked at your phone, wrote down the IMEI number under the battery, and cloned it that way just to screw with you. No intercepted radio signals or anything. Just good old fashioned "copying the key". In that scenario it's almost certainly someone you know (unless you are in the habit of leaving your phone completely unattended around strangers).

Question Pixel 6 Pro January update DID NOT fix the mobile data disconnection. Developer needed to look at the logs please

Hello, I am one of the Pixel 6 Pro users that updated to January patch hoping that the data disconnection will finally be fixed.
Unfortunately, the issue still persits - where I completely lose GSM/LTE data completely for 30seconds / 1 minute / 2 minutes.
But the good news is that I have managed to capture modem logs when the disconnection occurs, however I don't have the necessary knowledge to read through it and pinpoint the issue.
If there is any developer out there that is willing to help and have a look at this logs, please contact me with a private message here and I will provide the logs uploaded on pastebin ( I don't wish to list the link public for privacy concerns ). I have already send those to Google via the feedback form but nobody answers ... and I lost faith in them completely.
Thank you in advance!
mightyvenom said:
Hello, I am one of the Pixel 6 Pro users that updated to January patch hoping that the data disconnection will finally be fixed.
Unfortunately, the issue still persits - where I completely lose GSM/LTE data completely for 30seconds / 1 minute / 2 minutes.
But the good news is that I have managed to capture modem logs when the disconnection occurs, however I don't have the necessary knowledge to read through it and pinpoint the issue.
If there is any developer out there that is willing to help and have a look at this logs, please contact me with a private message here and I will provide the logs uploaded on pastebin ( I don't wish to list the link public for privacy concerns ). I have already send those to Google via the feedback form but nobody answers ... and I lost faith in them completely.
Thank you in advance!
Click to expand...
Click to collapse
Feedback forms are not meant to get an answer back. If you want to talk to someone, you need to open a support ticket, explain your case and they will probably ask you to send the files again. Those files then would be attached to your ticket and sent to the responsible devs. In the end, you already did that.
You could also ask for an escalation in your case, to talk to someone with more brains than a customer rep agent, but it's unlikely that you will actually get ahold of someone responsible for the connectivity development situation. After so many reports out there in the World Wide Web, I'm pretty sure that Google is aware of the problem. It's a shame that they need that long to act on it.
Hello, bumping this old thread, I have managed again to capture the modem.log when the mobile data disconnection occured. If someone is willing to have a look and provide some feedback you can go here:
Modem log Pixel 6 Pro - Pastebin.com
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
pastebin.com
I noticed the mobile data drop happened at around 23:02 (according to logs time) where the signal completely dropped (had an X with no signal). This usually recovers after 1 min - 1min30'.
I am really curious in the end if I have a hardware issue with the Exynos modem or if this is a software bug.
Looking forward in hearing from someone with knowledge on this!
Thanks
Morgrain said:
Feedback forms are not meant to get an answer back. If you want to talk to someone, you need to open a support ticket, explain your case and they will probably ask you to send the files again. Those files then would be attached to your ticket and sent to the responsible devs. In the end, you already did that.
You could also ask for an escalation in your case, to talk to someone with more brains than a customer rep agent, but it's unlikely that you will actually get ahold of someone responsible for the connectivity development situation. After so many reports out there in the World Wide Web, I'm pretty sure that Google is aware of the problem. It's a shame that they need that long to act on it.
Click to expand...
Click to collapse
wondering if you've ever experienced an issue with Google's "Escalated" support. I have. Since May last year. I've sent logs, detailed the issue for 4 months. (Play System date not changing after being updated).
They finally had to "close the case" when Android 12 was released and said I would need to open another case.
People have nowhere to turn when they have an issue that they are willing to help Google solve. Unless you open an IssueTracker, but even then it's futile.
mightyvenom said:
Hello, bumping this old thread, I have managed again to capture the modem.log when the mobile data disconnection occured. If someone is willing to have a look and provide some feedback you can go here:
Modem log Pixel 6 Pro - Pastebin.com
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
pastebin.com
I noticed the mobile data drop happened at around 23:02 (according to logs time) where the signal completely dropped (had an X with no signal). This usually recovers after 1 min - 1min30'.
I am really curious in the end if I have a hardware issue with the Exynos modem or if this is a software bug.
Looking forward in hearing from someone with knowledge on this!
Thanks
Click to expand...
Click to collapse
The only way to know if you have a hardware issue is to reflash Android (January update) factory image (not ota). on all slots/partitions (best way is using the Flash Tool). And changing your SIM card.
If it happens after that, 99% chance it's an issue at a system-level (modem firmware, hardware etc). and from my experience, after using the Flash Tool, and contacting support, they'll send you an Advanced replacement (and in some cases a refund if requested).
Support is trained to look at issues and deal with them in a way that puts the onus on the customer to 'validate' a warranty claim. or they'll just ask you to send it in for repair which is silly on a device that costs 1300$CAD ( and only a few weeks/months old).
*note: multi-quotes does not seem to work on Brave browser (android, with ad blocking disabled). if someone knows a fix, please let me know.
Alekos said:
The only way to know if you have a hardware issue is to reflash Android (January update) factory image (not ota). on all slots/partitions (best way is using the Flash Tool). And changing your SIM card.
If it happens after that, 99% chance it's an issue at a system-level (modem firmware, hardware etc). and from my experience, after using the Flash Tool, and contacting support, they'll send you an Advanced replacement (and in some cases a refund if requested).
Support is trained to look at issues and deal with them in a way that puts the onus on the customer to 'validate' a warranty claim. or they'll just ask you to send it in for repair which is silly on a device that costs 1300$CAD ( and only a few weeks/months old).
*note: multi-quotes does not seem to work on Brave browser (android, with ad blocking disabled). if someone knows a fix, please let me know.
Click to expand...
Click to collapse
Thank you for your suggestion. I am considering doing a complete reflash of the system image as per your advice (I will need a backup phone as not all my apps can be backed up by android).
Right now I am in talks with a representative from the "device support" department, I don't know if this matters. I know there is also the "store support" dept., do you think they might handle my case differently?
For anyone interested I will attach a screenshot with some answers they provided me today (I will also attach a screenshot with my questions, for context). Keep in mind that I have provided full device logs prior to these emails, as requested by them.
It looks interesting to me that they are not excluding a hardware issue at this point. In their defense, it sure looks like they are having trouble identifying this random connection bug - since it only seem to affect a few.
I will keep this thread updated, depending on how the situation evolves.
mightyvenom said:
Thank you for your suggestion. I am considering doing a complete reflash of the system image as per your advice (I will need a backup phone as not all my apps can be backed up by android).
Right now I am in talks with a representative from the "device support" department, I don't know if this matters. I know there is also the "store support" dept., do you think they might handle my case differently?
For anyone interested I will attach a screenshot with some answers they provided me today (I will also attach a screenshot with my questions, for context). Keep in mind that I have provided full device logs prior to these emails, as requested by them.
It looks interesting to me that they are not excluding a hardware issue at this point. In their defense, it sure looks like they are having trouble identifying this random connection bug - since it only seem to affect a few.
I will keep this thread updated, depending on how the situation evolves.
Click to expand...
Click to collapse
Well you have a few options. 1) Sell it. 2) Get a replacement from them and deal with customer service hell which your in the middle of. and 3) use the flash tool.
You'll get some of the best support on this sub. Google still has no idea what is causing some of the mobility issues (maybe they do and it's a design flaw who knows). But if you can help them resolve the issue that would be great but they'll need a ton of logs from your phone (detailed logs).

Categories

Resources