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My GSM Galaxy Nexus has been experiencing random shut-downs, especially when it is in my pocket. I haven't noticed any problem with overheating and I tried rooting it and installing the latest version of ICS 4.0.4 directly from Google's source.
I also have Lightflow installed, but I doubt that it causes shut-downs, since I've only heard of reboot problems.
I suspect it could be a problem with the battery because, whenever this happens, the charge level goes down by at least 5% or more.
So, does anybody know how to remedy this? Or will I have to exchange the phone?
This has happened to me a couple times. I never know how long it's been off. I'll take it out of my pocket, and it's just totally off. I hold the power button and it starts up. Very frustrating bug though... as rare as it may be.
I'm still stock, unrooted 4.0.2 using the extended battery on VZW. Holding out for the first update, then we'll see...
Just so you know next time that happens grab a log and post it. Also, if you battery is down, try wiping stats, that usually brings it back.
obsanity said:
Just so you know next time that happens grab a log and post it. Also, if you battery is down, try wiping stats, that usually brings it back.
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Click to collapse
Sorry for being such an ignorant and a noob but by log you mean a crash log right? Which is the best way to obtain them?
This happens to me about once a day. I'll come back to the phone and it will just be off. I aslo have root and lightflow installed. What's the best log to get?
It was the battery for me...
This was happening to me too, almost every time I took my phone out of my pocket, it was turned off.
After a couple weeks of troubleshooting and googling, I figured out what it was. It was the phone getting "twisted" in my pocket from sitting and standing. If you twist your phone like your're trying to wring water out of it (not too hard), the battery loosens just enough to cause the phone to lose power. I fixed this by taping a thin piece of foam to the inside of the battery cover to keep the battery in place. Makes the back of phone feel firmer too.
Hello !
I'm experiencing the same kind of power off.
Very often it's in my pocket, but sometimes not.
I've leave the debug mode on for the day, so last time it happens to me i've save a "abd bugreport" to a file.
Is there any clue that can be found in this file to know why the phone shutdown ?
Regards,
Antoine
EDIT : I have YAKJU 4.1 stock ROM, no root, no unlock.
I noticed a while ago before seeing the videos that if I banged my GN against the table a certain way against its bottom left corner that it would shut down. I solved that like the poster above by putting an extra something in between the battery and the cover (paper). That solved lots of the problems I had with my phone shutting down when I put it down on hard surfaces. There is though, I believe, a second software caused issue for some of the shutdowns. I still pick it up once every couple days to find that it's off. I've banged it, tapped it, twisted it, and I can't get it to shut down physically like that anymore.
I'd like to know more about how to pull the logs and find out what's going on.
I've had my Nexus for three days now, and I've had several shutdowns. Two of them were during a phone call, and the other two were during a workout using micoach app. The twisting/pocket option doesn't apply to me, because during the calls I was holding it in my hand, and during the workout it was strapped to my arm. I also have lightflow, and will uninstall to see if there is any difference. Running totally stock unrooted 4.1.1. This is making the phone totally unreliable, and I will return it if I can't get this fixed soon.
Every would have had that problem due to how poorly Samsung constructed the battery slot for the battery to fit it. What I did to fix that problem was take out the battery. Even from time to time rage quit and rip the battery out while the phone was on. And put it in, and push it a bit up toward the camera. That fixed my battery issues. Others have put a foam thing (sorry I don't know the name) where the battery slot golden things were so the battery wouldn't move. You can also try that.
Galaxy Nexus-codenameandroid rom
I uninstalled Lightflow after posting my previous message, and since then have not had any random shutdowns. All calls are performed flawlessly, and I've used micoach several times again (this was when the problem was most obvious) without any problem. I haven't changed anything else, so I'm pointing my finger at Lightflow. I'm installing it again to make sure it was the cause, will report back.
Regarding the battery problem, I've been looking at it and can't see how it can become loose. It is really tight, and there is no spare room to add any kind foam. Maybe thye have tweaked the design on later batches? My GN was built March 2012.
I had the same issue and it was caused by an app. The app "Boid", a twitter client still in beta, was causing the reboots. The reboots occurred once or twice a week, they happened on 100% stock ICS, 100% stock JB, custom roms also.
Like the above poster, I uninstalled LightFlow and am no longer having any issues. I'll try and get in touch with the developer and see if there are any logs I can get to help.
Sent from my Galaxy Nexus using Tapatalk 2
Hi,
I received a complaint from a friend of mine that her galaxy nexus stopped working. She dropped the phone off at a service center, and they told her that it was a hardware problem - specifically the "flash ig" inside the phone was broken. I tried looking this up but no info could be found.
What happened was that basically her phone underwent a hard fall and a portion of the screen on the bottom right cracked. However the phone worked normally for the next 2 days. After that the phone just turned off and no attempts were successful in turning it on thereafter.
I took a look at the phone, tried resetting it in every way possible, but nothing works. I believe the screen flashed for a brief second around 10-15 minutes after i plugged the phone into my laptop, but im not sure. Other than that, it's basically a paperweight at this point.
Can anything be done for the phone, any hopes or possibilities? Please let me know. Attached a couple pics showing the crack.
Thanks.
can anyone help with this?
Without seeing the actual damage, no one can say for sure. It could be as simple as resoldering one connection on the pcb, or it could be toast. Trust me in the no one is clairvoyant enough to determine what the damage is without actually opening it up to see. There's not much to lose at this point, so you may want to open it up using one of the teardown guides online and see if anything jumps out at you.
I've had this tablet (SM-P600) for almost a year now & it has worked perfectly. Over the last week or so, the WiFi has been randomly turning on & off. Not just losing signal, but actually showing as off in the menus. As of this morning, wifi will not turn on at all. Just says "turning on" on the screen & sits. Never gets to the next screen showing all the open networks.
Everything is fully backed up so I went into recovery tonight. Did the full factory reset and wipe procedures. Tablet boots back like it is as supposed to, but wifi wont turn on when getting to that screen in the initial setup.
Tablet has been well cared in a case, not dropped, and not gotten wet. However I am still positive this is a hardware issue.
Any ideas for things I might try? Help!! Thx in advance
I've the same problem with my galaxy note 10.1 2014 edition SM-P605 :crying: Still haven't found solution
I am almost 100% certain this is some type of hardware problem. I tried flashing about 3 different ROM's and 3 different kernels, all of which successfully booted up. I finished by doing a 100% re-wipe (data & system included) & reinstalling a pure stock kernel and firmware. On every single revision, the words "turning on" would appear when clicking the WiFi option, but then it would get stuck. Message would eventually clear & I could continue using everything on the tablet . . . . . . . just no WiFi or Bluetooth functionality.
Final attempt was to gently remove the back cover. When lightly tapping around different points on the MoBo, the names of my local wireless networks would OCCASIONALLY appear. At one point they locked in & I really thought I had it. However, the whole thing disconnected again after a few minutes & I was back to square 1. :crying:
I never could figure out the perfect sweet spot to pinpoint the problem. My guess now is either a chip or ribbon cable that isn't seated properly, but I poked and pushed (gently!) on everything that was visible without removing any hardware other than just the back cover. Does anyone have a link to the layout of the motherboard that shows EXACTLY which piece is the WiFi/BT module? I did find an online disassembly tutorial with a random Google search, but for some reason they failed to identify this particular module.
Sorry for the long post, but I feel I am SO CLOSE to figuring this out once and for all. Just need a little more tech help to push across the goal line. Thanks!!
~Vol
Vol4Ever said:
I've had this tablet for almost a year now & it has worked perfectly. Over the last week or so, the WiFi has been randomly turning on & off. Not just losing signal, but actually showing as off in the menus. As of this morning, wifi will not turn on at all. Just says "turning on" on the screen & sits. Never gets to the next screen showing all the open networks.
Everything is fully backed up so I went into recovery tonight. Did the full factory reset and wipe procedures. Tablet boots back like it is as supposed to, but wifi wont turn on when getting to that screen in the initial setup.
Tablet has been well cared in a case, not dropped, and not gotten wet. However I am still positive this is a hardware issue.
Any ideas for things I might try? Help!! Thx in advance
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What model is your tablet?
This was sent from my Lenovo A850 via XDA mobile app.
irfanadli97 said:
What model is your tablet?
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Sorry about that. It's just the initial release plain jane WiFi model. SM-P600
Update:
After a little more poking and prodding on the MoBo, I'm starting to see activity. Tablet will finally connect again, but will only hold the connection for 10-15 seconds and then drop back out. A few seconds later the cycle repeats.
I really wish I could find a good hi-res photo of the motherboard to help. HAS to be a simple loose connection, or maybe a not-so-good solder point somewhere???
Vol4Ever said:
Sorry about that. It's just the initial release plain jane WiFi model. SM-P600
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......
never heard of 'em, is it a cheapo tablet? In my country there's a store of them (Allwinner 6.6" tablet with microSD slot, 2gb internal w/o bluetooth WIFI ONLY INTENDED FOR CASUAL GAMING, or should I call it kids only tablet, RM130 ($35))
That thing has a cheap plasticy housing, unneat design but has a pretty good performance (it plays dead trigger pretty well)
This was sent from my Lenovo A850 via XDA mobile app.
irfanadli97 said:
......
never heard of 'em, is it a cheapo tablet?
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Click to collapse
SM-P600 is Samsung's actual model number for the WiFi only version of the 2014 Galaxy Note 10.1. Most definitely NOT a cheapo tablet!! Although this wifi issue makes me wonder. I had the functionality back for about a day or so, and then it disappeared again. This has to be a simple case of a loose connector, but I sure can't find it. Ugh. Utterly frustrating.
oo...my bad
maybe software issue
This was sent from my Lenovo A850 via XDA mobile app.
What firmware version are you using because I am having the same issue. I manually updated to the september update (P600UEUCNI1) for the wifi version and started experiencing the same issue.
Same here. I think it's an issue with NII firmware.
*****PARTIAL solution*****
I have proven 100% that mine is problematic hardware . . . . . NOT software or kernel. For the time being my WiFi is back up & seemingly stable. I had to remove the back from the tablet for the fix. You have to be *extremely* careful, but it just snaps off with no screws. Lots of YouTube videos if you choose to attempt, but please don't say I didn't give you fair warning!
The reason I say partial solution is that I haven't pinpointed the exact location of the short. I am 99% sure it is somewhere on the extreme upper left hand corner as you face the front of the tablet. There are a couple of ribbon connectors in that area, and a few snap on type connectors that look like little motherboard chips. After gently poking & prodding the ribbons and disconnecting & reconnecting the snap connectors (being CAREFUL; I cannot stress this enough), my WiFi reappeared.
My final tip is to keep the screen on the page that shows the list of available networks. If you are having the same problem I was, this screen will just show "turning on" and nothing else for the WiFi. While poking around, I would occasionally see the list of networks pop up & then go back off. I finally hit whatever the magic spot is, and the networks held. Snapped the back cover on again, and I've been online for probably 4-5 days now without a single hiccup.
And before I get flamed, I know how dangerous it is to poke around with a powered, exposed tablet. There are probably certain points that could make connection and FRY the entire thing in an instant. I was just willing to take the risk as my tablet was useless without network capability. I had nothing to lose. I would recommend at least trying to poke & prod with the tablet OFF a few times to be safe, but I personally got tired of rebooting over & over & over & over. My luck sucks. With the tablet ON, I was at least able to monitor when something was happening.
Good luck if you attempt it!!
~Vol
Vol4Ever said:
I've had this tablet (SM-P600) for almost a year now & it has worked perfectly. Over the last week or so, the WiFi has been randomly turning on & off. Not just losing signal, but actually showing as off in the menus. As of this morning, wifi will not turn on at all. Just says "turning on" on the screen & sits. Never gets to the next screen showing all the open networks.
Everything is fully backed up so I went into recovery tonight. Did the full factory reset and wipe procedures. Tablet boots back like it is as supposed to, but wifi wont turn on when getting to that screen in the initial setup.
Tablet has been well cared in a case, not dropped, and not gotten wet. However I am still positive this is a hardware issue.
Any ideas for things I might try? Help!! Thx in advance
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Click to collapse
I bought my Note in March of this year, I started having the WiFi issue after the April firmware update. At first I would get the Connected to... message at random times, even though I had full signal strength. At the end of September, I started losing connection at random times and in the middle of October, I had to send it in to Best Buy's Geek Squad service to have them repair it. It is a hardware issue, as the no matter what firmware version I use, it will never connect to the router. I know it, Geek Squad is aware of it, as I have sent it in for repair twice so far. I would have to send it in a third time before they will think about replacing it with a new Note. I will admit, that before I updated it in May, I did root it, because I tried to remove the Business Week+ and New York Times apps, as I never used either one of them. I tried disabling them, only to have them reactivate and update themselves.
Damn, what I read here is not good news. My SM-P605's died yesterday.
With Tapatalk on my Galaxy Note 10.1 (2014)
Hardware issue for sure. Same problem with mine. Opened the back case, disconnected the upper right (as your looking at the screen) small ribbon, reconnected, and boom, perfect wifi once again!
The EZ Package Disabler app is fine for debloating rooted and non-rooted devices with Touchwiz roms. It uses Knox, so that mustn't be removed. The apps are still on the system partition, but are completely dead now. While other apps, especually for non-rooted devices kill the system apps during boit and try to prevent their restart. But during boot the whole stuff is active until the app kicks in, allowing the system apps to receive updates, communicate, spam free flash mem etc.
The app wirks the same way on my rooted P605 and unrooted S5. And gives a reason to buy Samsung stuff, unlike Touchwiz and its bloatware. As far as custom roms go, i found that of my old LG L9 much better. Even if the early roms were AOSP 4.0.4 based, then 4.1.3, they had already had the fresh & bright look & feel of the future Kitkat, and a few useful enhancements like an integrated backup tool, which was more simple, but for me as useful as TB.
As for the main problem here, i think using a case with a hardened backside, and not one if these with a big hole(though being better than nothing), prevents oroblens like battery, display and seemingly wifi connectors loosening. Or bad solder joints. The backplate of the note gives thru any pressure on the back, especially in the middle area. It then rests on the battery, metal shields, connectors and stuff. This seems to generate enough wear over time for problems. The same back plate on a much smaller device(my S5, but that has a subchassis covering the innards, too) would be much stiffer, and my 7" tablet has an aluminium unibody case, such trouble is unknown there.
Hi Gents..
same problem here... I used to own a SM-600 purchased in 2014 unfortunately I lost it... (the first tablet worked without any proble until I lost it...) than I managed to found the same modell brand new on amazon... it worked for 2 weeks and 2 days ago wifi died... but funny enough not straight away.... first couple time just switched off the wifi... I managed to switch simply back... next day it only worked if restarted the device... now factory reset nothing... If it is hardware related why worked 2 weeks witout any problem? If it is software related why not working after software reset? Only installed a few apps from the store.. the device did not overheated or physically damaged...
I have the exact same problem.
Since I bought this a long time ago, I have to pay for the repair. I just want to know if it is worth it. How much did it cost you (if you bothered)?
In my opinion it would be foolish to spend a dime to repair a 4 year old tablet. If the battery is original, it may well be near the end of its useful life as well. FWIW, I bought this tablet used about 8 months ago and have not experienced this wifi problem.
It's still so well equipped, that you can't simply replace with a modern entry level or midline tablet, but with a top of the line one, so a repair is well an option.
I just don't have a clue about the SoCs performance level. To which current ones it would equal and where things get better. I can only compare it to my similarly(Snapdragon 801) equipped phone and my cheap 7" tablet's quad core Mediatek SoC, and that is considerably worse, though being three years newer.
I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
NightShadow02 said:
I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
Click to expand...
Click to collapse
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
i was thinking about that but i'm afraid of voiding warranty. do i even still have warranty? due to the knox?
flhthemi said:
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
Click to expand...
Click to collapse
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
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Click to collapse
I'm not by any means an expert or repairman of any kind, just so you know. I'm thinking maybe a loose connection at the terminals on the board the battery connects to or if they use a separate board for the battery to connect to and then to the main board it may be somewhere along in there. Maybe a loose wire going into the tab that connects to the prongs. It sure sounds like something isn't making a good connection. Sounds like a load gets put on it and it and that bad connection can't handle the load.
Might just be you're going to have to send it off...
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Same Symptoms
NightShadow02 said:
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Click to expand...
Click to collapse
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
misrasandeep said:
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
Click to expand...
Click to collapse
nope, ever since the Power Saving mode solution, it hasnt flickered and rebooted yet. and my warranty was expired by that point so i didnt bring it to the shop. no noticable reduction in performance so far
possible battery connector
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I have seen this problems on 2 tablets 10.5 and 8.4 the connector where battery is connected on motherboard gets loose which causes reboots and flicker
Solution in my case was resoldering that connector again
i had the same problem, opened up my tablet, just disconnected the battery, cleaned the contacts, pushed it back, made sure its nice and snug, put it all back together and now battery doesn't drain as fast, no more flickers and reboots!
hmm. i'll have to give it a try. you think this may be something to do with condensation?
Sorry for the bump, but I'm having this issue as well on my S 8.4. Custom ROM. The thing with me is that it's not consistent. One day, it will do it a few times; others, no issues whatsoever. I'll try the suggested if it gets progressively worse.
Hey guys,
Unfortunately our home's tablet (Tab s 8.4 Wifi) has the same problem.
It never did weird whatshowever, but when I flashed a custom rom (which went perfectly smooth actually) the screen flashes and the tablet reboots sometimes.
Now it weird that this never happened before and only when I flashed a custom rom it began showing this behaviour.
I am affraid of opening this tablet, and I guess because of the custom rom there is no warranty left anymore (or can this be bypassed by some terminal trick?)
Also I question myself if this is not a software issue, and that it can be fixed with software or so?
Thanks for answering!
My Fix
Hey Guys!
I might have some surprising news to tell about this "issue".
I saw some unboxing video's and saw at what place the battery connector was placed. It was some sort of a 'push to click' system.
So what I did was the following:
I pushed the tablet at the place of the battery connector. I tried this at various places until I heard a *click*.
Now I don't have this issue anymore. Jay!
I hope this will help you too!
I started to have the same issue on a Tab Pro 12.2, presumably after the battery has lost considerable amount of its energy. Normally I remember this tablet to have a dazzling 10+ hours of usage time. Just after some serious usage time of more than 2 years this issue started, along with increasing temperature and finally reboot. From time to time Android gave a warning message about overheating. From time to time charge values drop big values at a time. From 45 to 20 or 80 to 50. Seems arbitrary. This was happening even when I was on stock, then I switched to some Android 6 stock port from some other tablet. Still the same.
I believe the battery needs replacement. (That's obvious after 18 months, I just mean blinking is related to this) Hope I can find a high quality one cause there are several garbage batteries.
Hello , nice to meet you all. I am a new XDA user so apologies if i do any mistakes.
Yesterday, i got the 2 GB Ram variant of the LG G3 D855 from a relative. The phone almost works fine, except for two problems:
The first problem is that sometimes, the phone either locks up for about 3 seconds and shuts off (or maybe the screen shuts off? not sure), or either it completely reboots on it's own. I know, there is already information about this on the internet, however, some people say that it's a battery problem, some say it's an overheating problem. I am just confused. By the way, the issue happens no matter if the phone is charging or not. It also happens even when the phone isn't overheating, although it happens less. I may try a battery replacement, but unsure if it will fix it or not.
The second issue is, it's not really a critical issue, but it's just annoying. For some reason, especially when the phone overheats, the screen's right bottom side starts glitching (It also mostly happens on the home screen for some reason). And no, i don't mean flickering. Some glitchy lines appear at that portion of the display for about a millisecond and then goes away most of the time. Today the phone overheated when i was watching YT once and those lines appeared for like 5-10 seconds.
Also, i've noticed that the phone overheats a lot. Like, it gets quite hot sometimes.
I've already tried a factory reset, but it did not fix anything. The phone is running the stock Android Lollipop 5.0 firmware by the way. I did not want to take a risk trying to upgrade the phone to Marshmallow or install a custom ROM because of these problems.
I don't want to spend too much on the repairs of this phone since i've already got an another phone with almost the same specs as the LG G3. But i also want to use this phone. I just like it's design so much. Please tell me if it is worth getting it fixed and what i should do to get it fixed at the lowest cost possible. By the way, i don't understand much about the hardware of smartphones (I will get it repaired to an expert). So please, try to explain the problem as simple as you can do. Thank you and i wish you all a great day.
UPDATE: I've also noticed that the phone also has the screen flickering/disappearing issue.
However, asides from that, i've found an another issue too. So this evening, the phone was overheating too much so i decided to let it cool down a bit. So i closed the apps and put it into sleep mode. After about 5-10 seconds, the phone started doing REALLY LOUD tv static like noises. I immediately pulled the battery out, and i am afraid to turn on the phone because of that. I think the sound didn't come from the battery but i am still afraid.
I will bring the phone to a repair centre. But at this point, i don't know if it is worth getting it repaired. I am so confused. Is the phone dead or not? I've tried pulling the battery out and trying to boot the phne while it was getting charged (DON'T DO IT for your safety) and i get the "No battery" screen. I hope anyone that understands the hardware of this phone will help me. Thank you all.