Develop Bugs

[Q] My glide is screwed after wifi download overnight

Hola, noob here with a problem.
My rogers captivate glide was behaving perfectly fine one night when I decided to download some large files over wifi. It was also plugged in for charging and I was using some app (forgot the name) to prevent my screen from turning off so I won't lose my wifi connection. I left it like that and went to sleep. Upon waking up, my phone was hotttt , the screen still on but it has faded into a greenish color with scan lines. It was unresponsive and I had to pull the battery. Ever since then, my phone would last no more than a few minutes before freezing and fading into scan lines. I thought it was a battery issue, so I got new batteries but that didn't help one bit. I even flashed the kernel and still no help. I did resets, recovery, wiped caches, took out sd card and sims, stock builts. Nothing worked. I can't connect the phone to the computer or wall charger either. The screen would instantly freeze and fades out upon plugging in the micro usb cord.
Have anyone had similar problems? Did I fried the soc? I don't think it's a problem with the screen since it was perfectly responsive the few minutes it worked. This noob needs helppp.
I've posted a video on youtube but I couldn't link to it, but if you search "captivate glide problem" you'll see a video showing the freezing problem I have. I'm from the US also, so I don't know if I could get samsung to fix it through warranty since the phone is Canadian.

Well I downloaded Modern Combat 3 and that was like about 1Gb and the screen turn off because I didn't touch it while it downloaded, and wifi kept going so I'm not sure why it didn't stay on for you
Sent from my SGH-I927 using xda app-developers app

Idk about the phone so much , but i am computer technician and it sounds like you overheated it, what we might call "burned it up".
The screen symptoms you have described are a dead giveaway, especially the lines
If this was a laptop, I would be sending it off for a reflow .
Typically, the circuit board gets so hot, the solder on the ships melts enough for a tiny bit of separation. This requires a "reflow ", where specialized equipment is used to repair the solder connections.
First, you should to a factory reset , then try to do a warranty claim. (unless u have insurance from your cellular provider, then u might check with that)
*edit, sorry, I missed the warranty part the first time I read ur post*
The next option would be to check with the guys at www.mylaptopisbroke.com
Email them, ask if they concur with my diagnosis and if they can help.
I have been dealing with them for about two years and always been highly satisfied. (They are in NY, I am in TN. I have sent literally dozens of devices to them)
If none of those 3 options work out for you, start looking for a new phone.
Sorry :-/
Sent from my SGH-I927 using xda app-developers app

Sorry, but I agree with the previous poster, sounds like a hardware issue. Start the warranty process, can't know if it's gonna work til you try it.
Not to try to close the barn door after the horses have bolted, but in case you get into a similar situation with your new phone, there's an easier and safer way. When you're in the WiFi screen hit the menu button and under advanced settings there is the option to keep WiFi on during sleep. Also, as you have found out, be careful with any apps that directly control the hardware.

Had a very similar scenario as the OP described. Went to bed with it plugged in and streaming DI FM in high quality, woke up in the middle of the night by burning myself on the metal back plate. Unplugged it and pulled the battery, when I woke up in the morning after a rather worrisome night sleep I discovered my WIFI would not work unless I was within a foot of the router otherwise it wouldn't get any signal. I assumed the devices internals were damaged and that is what caused the problem, glad to know someone else aside from me has had a similar issue. Best bet would be trying to get a replacement through the warranty unless you have some type of protection plan through your carrier.

I see, thanks guys for the inputs. I had a feeling it's a goner. I can't do the warranty since it's rogers and I'm from the U.S.; bought it off Newegg unlocked without a warranty. So I guess I'm screwed.

Had the same thing happened to me. Had to send it to sammy to get fixed the had to replace the whole board
Sent from my SAMSUNG-SGH-I927 using Tapatalk 2

ericpeacock79 said:
Idk about the phone so much , but i am computer technician and it sounds like you overheated it, what we might call "burned it up".
The screen symptoms you have described are a dead giveaway, especially the lines
If this was a laptop, I would be sending it off for a reflow .
Typically, the circuit board gets so hot, the solder on the ships melts enough for a tiny bit of separation. This requires a "reflow ", where specialized equipment is used to repair the solder connections.
First, you should to a factory reset , then try to do a warranty claim. (unless u have insurance from your cellular provider, then u might check with that)
*edit, sorry, I missed the warranty part the first time I read ur post*
The next option would be to check with the guys at mylaptopisbroke
Email them, ask if they concur with my diagnosis and if they can help.
I have been dealing with them for about two years and always been highly satisfied. (They are in NY, I am in TN. I have sent literally dozens of devices to them)
If none of those 3 options work out for you, start looking for a new phone.
Sorry :-/
Sent from my SGH-I927 using xda app-developers app
Click to expand...
Click to collapse
I've contacted mylaptopisbroke and they told me that phone repairs have been discontinued until midwinter 2013.
Is there anywhere I could buy a new soc??

Try mobiletechvideos.com or phonedoctors.com

I've heard of reflowing oneself by putting it in the oven at 550 degrees for 10 minutes or something. FWIW.
Not sure I'd want to do it myself, not having better information, but perhaps there's something out there some googling will reveal.

I've look at the sites, no captivate glide stuff. Guess captivate glide is not that popular a model. I've read about reflowing, but too chicken to try. I did took took the phone apart but saw that the LED is on the board itself and couldn't be detached; it's housed in some soft rubber feely box. I had a feeling it would melt in the oven.

in the options you can change it to keep wifi on all the time.. i keep mine on all day.

bobbinthreadbare said:
in the options you can change it to keep wifi on all the time.. i keep mine on all day.
Click to expand...
Click to collapse
Yeah... I know that now... too late though.. ahah

What have you done with this?
Have you turned it on recently and found it still works?
I have a similar problem and other threads have suggested it's a software problem that might be fixed by installing a new ROM via odin

[Q] Tab Pro 12.2: Screen and Button Issues

I just got this tablet (to replace the garbage SGH-I467) a few days ago (Thu., May 15th). For the first couple of days it worked like a dream. However, the last 4 nights/3 days, I have been encountering some strange issues. What I will do here is describe the issues I've been having, what I have done in attempts to fix them, list some of the things I think may have caused it, and include any additional info/questions.
Before all that though, I would like to mention that I am not a developer, but I am a bit 'tech savvy' and am more familiar with/knowledgeable of technology than the average user. Also, I have spoken with Samsung tech support and even had the support guy access my Tab Pro 12.2 remotely (I will explain what I learned from that below). So, without further ado (I apologize in advance for the long winded nature of this post, but I want detailed):
The Issues:
1) Screen "flickering"—By flickering I mean that it is shutting off and turning on rather rapidly and sporadically, though inconsistently.
I first encountered the problem 3 days ago (the 18th).
Four nights ago (the 17th), before going to bed, I plugged the device into the same outlet I have used for all my mobile devices, when I woke up (on the 18th) the screen was doing exactly what I described. I hit the home button a few times and it stopped.
That night (the 18th) I plugged it back in to the usual spot before going to bed. The next morning (yesterday, the 19th), the screen was "flickering" again. I tried to press the home key a few times, as well as both the soft keys, nothing. In between "flickers" you can see the lock screen, where I have to enter a pin, but even while visible I can't type anything. So this time, to try to solve the problem, I held the power button + volume up to get to recovery and wiped the cache partition, rebooted the device, and viola, it worked again. Thinking that I may have to factory reset the device if the problem persists, I used Kies to backup all my data. I used the tablet the rest of the day, even plugged it in (in a different outlet than the one next to my bed) for a while and had no issues.
Last night (the 19th) I did pretty much the same thing, but this time, thinking that it might be an issue with the device getting too much power (the Quick Start Guide says: "Note: Connecting the travel adapter improperly may cause serious damage to the device."), I used a travel adapter from one of my other, USB 2.0 devices (the only difference between the adapters is the output: 2.0 = 5.0V—2.0A vs. 3.0 = 5.3V—2.0A, and output was specifically what I was concerned with). This morning (the 20th) the problem has returned, but now includes my second issue: the hard home button and both soft keys, back and recent apps, no longer function. So I immediately tried to wipe the cache partition and reboot, but this time it didn't work. Thankfully I had anticipated this yesterday and had that Kies backup, so I wiped the entire device back to factory settings. But alas, it was unsuccessful and the problem persists, including the loss of button functionality, with the exception of the power and volume buttons.
It is important to note that when I first got the Tab Pro 12.2 and set up the lock screen, I used the option that delays the actual locking of the device 10 minutes after screen timeout, but set it so that if I lock the screen with the power button it ISN'T delayed and immediately locks. That being said, a couple of times when the "flickering" stopped long enough to momentarily use the device, I was able to enter my pin and unlock. But when the screen starts flickering again, it locks the device, so the power button must be affected as well. Though since the first factory reset of the device, I haven't set up a pin. I have done several factory resets and none of them have worked. The best result has simply been limited (no back, recent apps or home key) and momentary functionality. I tried using Kies to do emergency firmware recovery, but every time I click the option it disconnects the device.
When Samsung tech support remotely accessed by device (I used one of the momentary functionality windows to download the required application) the agent was able to utilized soft and home key functionality, even though I couldn't. This tells me that it was hardware related, not related to UI/software.
So there are a couple of things I think may have caused/contributed to the problem:
The first, which I vaguely touched on above, is the power issue. Perhaps I have shorted the device out somehow. The outlet I use to charge things while I'm sleeping is on the wall behind my bed, so I have to use a common extension cord, one that has 3 outlets at the end. I have a light plugged into that and in the past have charged both my SGH-I467 (AT&T Note 8.0) and my SGH-I747 (AT&T S4 Active) with that cord and outlet. That is the only place I have charged the SM-T900 overnight, but none of the other power sources I have used have caused these issues.
The second possibility is a virus some sort. I have never used the Samsung app store on any of my other devices, but in order to update the Hancom Office suite I had to. Since I had an enjoyable time using it to that end, I decided to see what else I could find on Samsung's store. I downloaded a couple of things (the "Official Captain America game" and a couple wallpaper/theme apps) and was looking around the store to see if there was anything else I wanted to download. I found several apps that had reviews claiming they were trojans, so I immediately checked the reviews for the apps I had downloaded, but none of them had similar reviews. However, that does not mean they didn't have viruses.
So, what do the resident Android gurus of XDA think about these issues?
I tried searching all over the forums and elsewhere online for people having the same issues, but couldn't find anything. Have any of you ever encountered something similar to this?
Until recently, I hadn't ever heard of anyone getting a virus on an Android device. Are they common? What is the nature of Android viruses?
If these issues do have something to do with overcharging/shorting the device, how can I mitigate that problem? Tonight when I charge the tablet, instead of using the USB 3.0 charging cable, I am going to try just using the 2.0 cable. As I understand it, that can be done by simply plugging it into the right side of the port. Hopefully that will stop exacerbating the problem.
Again, I apologize for such a long winded post. I would like to thank you all in advance. If ever I have problems with an Android, you guys are the ones to ask!
*UPDATE* Before I started typing this I was attempting to run the Kies 'Firmware Upgrade and Initialization', as opposed to 'Emergency Firmware Recovery', to see if that too would disconnect the device. Unfortunately it said that my device needed to be charged first. So I shut it down and plugged it into a surge protected strip and began typing this post. Occasionally I would go over an check the charge. While it was shut down and charging I was able to use the home key to bring up the green battery. Once the charge looked like it was about 75% complete I turned it back on and lo and behold, the "flickering" issue looks resolved and so does the button issue. I can go back, enter the recent apps and task manager, and use the home key functions. For how long this will last, however, is unknown. I guess we'll see in the morning. I'll post what happens tomorrow.

What kind of case are you using? Some users have seen issues with some cases that use magnets for auto-sleep-wake. When the front of the cover is flipped back behind the tablet, the magnets seem to activate the auto-sleep feature
Sent from my SM-P900 using Tapatalk

RE: Case?
dodo99x said:
What kind of case are you using? Some users have seen issues with some cases that use magnets for auto-sleep-wake. When the front of the cover is flipped back behind the tablet, the magnets seem to activate the auto-sleep feature
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
I am not using a case or cover at all...

same issues here
Sounds exactly as the same issue I have had the last week. I have done several factory resets triad to avoid installing as many applications as I had prior the factory reset (to see If it was an app causing the issue). No solution yet but I will try your way with kies described above. I have a tab pro 8.4.

VeinkWiles said:
So, what do the resident Android gurus of XDA think about these issues?
Click to expand...
Click to collapse
I am no guru, but it sounds like a loose connection. Maybe it is affected by temperature. Try it on a (not too) hot water bottle or on freezer packs.

Mike Austin said:
I am no guru, but it sounds like a loose connection. Maybe it is affected by temperature. Try it on a (not too) hot water bottle or on freezer packs.
Click to expand...
Click to collapse
It's not overheating. It can get warm, but it's never gotten hot. And I've had other devices that have seriously overheated and still functioned, albeit slowly.
**UPDATE**
After I got it working the night I originally posted I let it fully charge (it's important to note that I got it up to about 75% while it was off; green battery the only thing on the screen, and I had home button functionality), then disconnected it and disabled all the radios, put it in power saving and left it over night without power. Doing that I was able to use it all day yesterday. But while I was full-charging it, after it reached 100%, I noticed that it started acting up almost immediately. The sound was on and kept making the lock screen sound (that's how I noticed it from across the room). So it is tied to the power/lock key. But disconnecting it before it could get out of control mitigated the problem. Last night I was going to try to charge it over night with USB 2.0, but I fell asleep before changing the cable out, so it charged on 3.0 all night and is back in poor repair. I'm currently trying to full charge it while off to see if that gives me functionality again.
Either way, each time I fix it the solution becomes more difficult/timely than the previous one. It's clearly not getting better, so I'm going to have to send it in to repairs.
Sent from my SAMSUNG-SGH-I537

VeinkWiles said:
It's not overheating. It can get warm, but it's never gotten hot. And I've had other devices that have seriously overheated and still functioned, albeit slowly.
**UPDATE**
After I got it working the night I originally posted I let it fully charge (it's important to note that I got it up to about 75% while it was off; green battery the only thing on the screen, and I had home button functionality), then disconnected it and disabled all the radios, put it in power saving and left it over night without power. Doing that I was able to use it all day yesterday. But while I was full-charging it, after it reached 100%, I noticed that it started acting up almost immediately. The sound was on and kept making the lock screen sound (that's how I noticed it from across the room). So it is tied to the power/lock key. But disconnecting it before it could get out of control mitigated the problem. Last night I was going to try to charge it over night with USB 2.0, but I fell asleep before changing the cable out, so it charged on 3.0 all night and is back in poor repair. I'm currently trying to full charge it while off to see if that gives me functionality again.
Either way, each time I fix it the solution becomes more difficult/timely than the previous one. It's clearly not getting better, so I'm going to have to send it in to repairs.
Sent from my SAMSUNG-SGH-I537
Click to expand...
Click to collapse
Sorta sounds like a screen grounding problem. I had a nexus seven with this issue and the charger seemed to really make it act up. Needless to say I gave that to my wife and bought this. If the digitizer is not grounded properly it will act up.
Turning on developer settings and set it to show touches on screen. See if when charging the screen registers more touches than you are doing.
Sent from my SM-T320 using Tapatalk

Re: developer settings; display touches
dottat said:
Sorta sounds like a screen grounding problem. I had a nexus seven with this issue and the charger seemed to really make it act up. Needless to say I gave that to my wife and bought this. If the digitizer is not grounded properly it will act up.
Turning on developer settings and set it to show touches on screen. See if when charging the screen registers more touches than you are doing.
Sent from my SM-T320 using Tapatalk
Click to expand...
Click to collapse
Damn! That's an outstanding idea! The only downside is that last night I sent the tablet to Samsung's repair department, so I can't test that out. But once I get it back, if the problem persists I will definitely be doing that first. Thanks for the advice dottat.

Fw:Re: developer settings; display touches
mikegbg said:
Sounds exactly as the same issue I have had the last week. I have done several factory resets triad to avoid installing as many applications as I had prior the factory reset (to see If it was an app causing the issue). No solution yet but I will try your way with kies described above. I have a tab pro 8.4.
Click to expand...
Click to collapse
Hey dude, check out dottat's reply. He's got a really good idea that may shed some light on the source of the problem. Unfortunately, I can't try it out. If you do it, let me know how it goes. Maybe you can take some screenshots? Either way, hopefully you can get something out of it.

tab gets flickering screen and reboots

I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?

NightShadow02 said:
I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
Click to expand...
Click to collapse
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.

i was thinking about that but i'm afraid of voiding warranty. do i even still have warranty? due to the knox?

flhthemi said:
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
Click to expand...
Click to collapse
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.

NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I'm not by any means an expert or repairman of any kind, just so you know. I'm thinking maybe a loose connection at the terminals on the board the battery connects to or if they use a separate board for the battery to connect to and then to the main board it may be somewhere along in there. Maybe a loose wire going into the tab that connects to the prongs. It sure sounds like something isn't making a good connection. Sounds like a load gets put on it and it and that bad connection can't handle the load.
Might just be you're going to have to send it off...

You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.

Same Symptoms
NightShadow02 said:
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Click to expand...
Click to collapse
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?

misrasandeep said:
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
Click to expand...
Click to collapse
nope, ever since the Power Saving mode solution, it hasnt flickered and rebooted yet. and my warranty was expired by that point so i didnt bring it to the shop. no noticable reduction in performance so far

possible battery connector
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I have seen this problems on 2 tablets 10.5 and 8.4 the connector where battery is connected on motherboard gets loose which causes reboots and flicker
Solution in my case was resoldering that connector again

i had the same problem, opened up my tablet, just disconnected the battery, cleaned the contacts, pushed it back, made sure its nice and snug, put it all back together and now battery doesn't drain as fast, no more flickers and reboots!

hmm. i'll have to give it a try. you think this may be something to do with condensation?

Sorry for the bump, but I'm having this issue as well on my S 8.4. Custom ROM. The thing with me is that it's not consistent. One day, it will do it a few times; others, no issues whatsoever. I'll try the suggested if it gets progressively worse.

Hey guys,
Unfortunately our home's tablet (Tab s 8.4 Wifi) has the same problem.
It never did weird whatshowever, but when I flashed a custom rom (which went perfectly smooth actually) the screen flashes and the tablet reboots sometimes.
Now it weird that this never happened before and only when I flashed a custom rom it began showing this behaviour.
I am affraid of opening this tablet, and I guess because of the custom rom there is no warranty left anymore (or can this be bypassed by some terminal trick?)
Also I question myself if this is not a software issue, and that it can be fixed with software or so?
Thanks for answering!

My Fix
Hey Guys!
I might have some surprising news to tell about this "issue".
I saw some unboxing video's and saw at what place the battery connector was placed. It was some sort of a 'push to click' system.
So what I did was the following:
I pushed the tablet at the place of the battery connector. I tried this at various places until I heard a *click*.
Now I don't have this issue anymore. Jay!
I hope this will help you too!

I started to have the same issue on a Tab Pro 12.2, presumably after the battery has lost considerable amount of its energy. Normally I remember this tablet to have a dazzling 10+ hours of usage time. Just after some serious usage time of more than 2 years this issue started, along with increasing temperature and finally reboot. From time to time Android gave a warning message about overheating. From time to time charge values drop big values at a time. From 45 to 20 or 80 to 50. Seems arbitrary. This was happening even when I was on stock, then I switched to some Android 6 stock port from some other tablet. Still the same.
I believe the battery needs replacement. (That's obvious after 18 months, I just mean blinking is related to this) Hope I can find a high quality one cause there are several garbage batteries.

Nexus 7 Touchscreen Suddenly Does Not Respond

Hi Folks,
We've had a 2013 Nexus 7 for 1.5 years and it's been a great device. Always on stock Android OS. so we get OTAs periodically.
While away, the Nexus battery ran down because my daughter had kept it on before we left. We wirelessly charged it again - i.e., the USB port has been broken for the past year - and booted it up.
Despite seeing the usual animated lock screen and hearing notifications in the background, the touch screen was not responding to input.
I tried powering down/up, then got the "Google" logo and a hang.
On a weird idea from a different forum, I powered down, opened the back and reseated the thinner connector which travels over the battery, then rebooted. It worked!
But, the touchscreen is still not responding on the lock screen.
EDIT: Tried a wipe/factory reset from recovery, but the touchscreen is still not responding
Ideas welcome, please.
- wader

Called ASUS and they think it's a hardware fault, for which they estimated a $300+ repair.
Seems I'll need to consider a new purchase or replacement touchscreen on my own. Ugh.
- wader

ooofest said:
Called ASUS and they think it's a hardware fault, for which they estimated a $300+ repair.
Seems I'll need to consider a new purchase or replacement touchscreen on my own. Ugh.
- wader
Click to expand...
Click to collapse
First time I've heard that the touchscreen would die without warnings. I'd bet it wouldn't be the hardware and based thereon, would suggest that you back up the tab, wipe it clean and flash a custom rom as close to the stock thing as possible, like CleanRom and see what it does. Before you do that, you might want to reseat the touchscreen cables - two-pronged connected to the daughter board at the bottom of the tab. Make sure you disconnect the battery prior to disconnecting any cables.

graphdarnell said:
First time I've heard that the touchscreen would die without warnings. I'd bet it wouldn't be the hardware and based thereon, would suggest that you back up the tab, wipe it clean and flash a custom rom as close to the stock thing as possible, like CleanRom and see what it does. Before you do that, you might want to reseat the touchscreen cables - two-pronged connected to the daughter board at the bottom of the tab. Make sure you disconnect the battery prior to disconnecting any cables.
Click to expand...
Click to collapse
Well, I was already on stock and wiped it clean, which unfortunately made no difference.
There is a 2" crack in the glass in the upper left corner, which is new. This makes me believe that my daughter trapped the tablet under some heavy things (without a cover) during a recent trip - normally, this tablet has been drop-proof, so this is a wild notion. I already tried re-seating the ribbon cables, etc.
I did find a like-new replacement nearby on Craigslist for a decent price, so went that route for a quick "fix." Meanwhile, I've ordered a replacement display to see if I can get it working again via a h/w upgrade - will experiment and see what's up.
- wader

ooofest said:
Well, I was already on stock and wiped it clean, which unfortunately made no difference.
There is a 2" crack in the glass in the upper left corner, which is new. This makes me believe that my daughter trapped the tablet under some heavy things (without a cover) during a recent trip - normally, this tablet has been drop-proof, so this is a wild notion. I already tried re-seating the ribbon cables, etc.
I did find a like-new replacement nearby on Craigslist for a decent price, so went that route for a quick "fix." Meanwhile, I've ordered a replacement display to see if I can get it working again via a h/w upgrade - will experiment and see what's up.
- wader
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A crack in the upper left corner shouldn't affect the whole touchscreen since the cables are located at its lower right corner. When I suggested that you reinstall a rom, I was thinking of the touch firmware being possibly corrupted. Re-flashing a new rom would install it anew; wiping it clean with the current one won't. I've not experienced this with this model, but it did happen to my other Asus models in the past. Leaning heavily on a new touchscreen might be disappointing when the glitch turns out to be software-related. But again, it's your decision. Good luck anyway.

graphdarnell said:
A crack in the upper left corner shouldn't affect the whole touchscreen since the cables are located at its lower right corner. When I suggested that you reinstall a rom, I was thinking of the touch firmware being possibly corrupted. Re-flashing a new rom would install it anew; wiping it clean with the current one won't. I've not experienced this with this model, but it did happen to my other Asus models in the past. Leaning heavily on a new touchscreen might be disappointing when the glitch turns out to be software-related. But again, it's your decision. Good luck anyway.
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I understood what you suggested, but the touchscreen subsystem suddenly flaking out seemed as much of a longshot as the new crack or generalized crushing pressure hurting the display/ribbon cable connection. IMHO. I'm guessing one area of h/w - cable, screen, etc. - has been compromised.
Upon more deep inspection (this time with my glasses on), there is a looong crack across the entire bottom right corner and a chip near the bottom right-middle. So, my guess that she crushed the device on her trip may not be too far off.
Plus, this stock device has had a faulty USB connector for the past year, so I have no direct means to get another ROM on there, etc. with just h/w buttons.
The replacement is in excellent condition, so this older tablet is now for experimentation, more than anything.
- wader

Is your Replacement Note 7 working properly?

Hey guys, replacement day is approaching, and I keep reading these articles about overheating / overdraining battery issues in the replacement Note 7.
I wanted to open a main thread about how everybody who got a replacement Note 7 is doing and if they can report any issue...
So, if you have replaced your Note 7, how is it doing?
tnx for participating!
Edited:
Check this out...
http://money.cnn.com/2016/09/27/technology/samsung-galaxy-note-7-fire-china/index.html?source=zacks
Doesn't look like a Hoax.
Whadda???

As well as the first. No issues here?

Got mine a week or so ago, no issues here. I managed to root it again using Sprint userdebug and it runs much better than the previous note did. Battery also seems to run very cool. The highest temp Ive seen was 34ºc, which is incredibly cool. That was while I was out playing Pokemon Go during a hot afternoon by the way!!

No issues here, other than occasional SD820 lag.

No problems here either...

Agreed, Jo issues other then slight SD820 lag but since the new update its far smoother than the old Note 7 I had and only has the occasional stutter.
Edit: Battery life is still fairly similarr, however, I think that's due to my personal usage.

Works great, the was a couple of minor things that were different. I can't remember what since they were so insignificant
.

Got the replacement on Sep 21
Today, Sep 25, about 11 am, my note 7 got uncomfortably warm, it can be felt both on the back through the synthetic leather cover (wallet case) and on the front, but mostly on the back.
Turned the phone off for at least 5 minutes, then turned it back on, within a minute it gets warm again, and in about 4-5 min. it gets warmer, unusually warm.
Turned it back off for at least 30 min., turned it back on again, and this time I can't even input my security PIN, the screen isn't responding.
I turned it back off, take off my 256 GB SD card.
Called Samsung (The recall Phone#), they answered right away (very surprised) told them what happened, she then told me that this is not the first time they had this issue with the new replacement Note7, she transfer me to the support department, she told me the tech support department should issue me some kind of report# or whatever, I forgot, so that I could bring that to ATT to get another replacement phone.
The support reps just told me to bring the phone to the store to get it replaced.
Went to ATT Corporate Store in Rancho Cucamonga, CA.
The sales person told me that I'm the second person with the same issue. The store can't issue a second replacement phone, she suggested me to bring it to ATT Device Support Center in Rancho Cucamonga.
But by then it's already close to 5 PM, Sunday. The office/store will be closed in few minutes.
So the ATT store clerk says to bring it to Best Buy where they have ATT reps inside to get it replaced.
So I went there, bad news....the wait is long...I decided to come back the next day.
End of story.
Now, Sep 25, Sunday night, I tried once more to powered up the Note7
It works, it didn't get warm, battery is at 40%
Put the SD card back in, and back up everything.
About an hour later, the phone gets warm again!
This time I didn't turn it off, I just stop using it and leave it on, I set the battery to "Medium Power" Saving Mode.
Battery now at 25%.
I think this time, it could be a software issue.
I remember when I change my 2009 iMac hard drive with SSD, I had to install a software to make the Fan work properly.
Samsung need to call that software company

The only issue that I'm having is when I'm scrolling through the app drawer with my finger is very slow. When I scroll with the S pen it's very fast. Other than that no complaints the phone hasn't overheated at all.
Sent from my SM-N930T using Tapatalk

I'm noticing some bluetooth issues.
It won't connect to my asus zenwatch2.
It will connect to my macbook pro for a few minutes.
I've cleared the bluetooth data and cache and turned bluetooth on and off.

Ditto on the bluetooth issues here. I use a Bluetooth continuous glucose monitor that worked great before I swapped. Cleared cache, reset, et cetera but connectivity is still intermittent.

KeeganWolf said:
Ditto on the bluetooth issues here. I use a Bluetooth continuous glucose monitor that worked great before I swapped. Cleared cache, reset, et cetera but connectivity is still intermittent.
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I m getting the note 7 would you guys recommend me getting one

no problems at all! wonderful phone!

Exynos model here, no problems.

Replaced Exynos working well.

With new N7 I got better battery life and the phone doesn't heat up at all during fast charge (V1 did a little). If anything, the touch was not registering too well, sometimes I had to press twice to register. That was yesterday, today it's fine now, so maybe I just need to wait for things to settle, since I was downloading 3 GB of programs and data and still setting things up.

Im having bluetooth issues as well. it keeps disconnecting from my gear fit 2 and i have to manually open the app and hit connect, which works about 75% of the time. Also battery does not last as long as my previous one. its not horrible but i notice the difference.

Does anyone have gap problem in the replacement note 7?!

Devboy8040 said:
Does anyone have gap problem in the replacement note 7?!
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yeah i can slide a sticky note along both sides of the frame and glass on mine. my previous one was almost as bad. From what I understand this is by design.

erider said:
yeah i can slide a sticky note along both sides of the frame and glass on mine. my previous one was almost as bad. From what I understand this is by design.
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The phone have water resistant ? Or because this problem phone lose water resistant?