Develop Bugs

[Q] Question for Note 2 HK owners

Hi, new note 2 user here.
In Hong Kong you can check for your warranty on the shkad website. I tried to register mine today but says "Sorry! Your device is not from authorized distributors of Samsung Electronics HK Limited" Checked with the shop that I bought it from and they said they don't know why it doesn't register cuz the phone is made for the HK market.
The box that the phone came with shows the samsung hk website address.
Checked the CSC and its TGY which is a Hong Kong firmware. Tried to check the build number online but can't find any solid info
It even has the HK warranty card that came with it
What gives? Where do I get the warranty?

DroidPH said:
Hi, new note 2 user here.
In Hong Kong you can check for your warranty on the shkad website. I tried to register mine today but says "Sorry! Your device is not from authorized distributors of Samsung Electronics HK Limited" Checked with the shop that I bought it from and they said they don't know why it doesn't register cuz the phone is made for the HK market.
The box that the phone came with shows the samsung hk website address.
Checked the CSC and its TGY which is a Hong Kong firmware. Tried to check the build number online but can't find any solid info
It even has the HK warranty card that came with it
What gives? Where do I get the warranty?
Click to expand...
Click to collapse
Just take it to Samsung Customer Service Centre and ask them to check for you.

DroidPH said:
Hi, new note 2 user here.
In Hong Kong you can check for your warranty on the shkad website. I tried to register mine today but says "Sorry! Your device is not from authorized distributors of Samsung Electronics HK Limited" Checked with the shop that I bought it from and they said they don't know why it doesn't register cuz the phone is made for the HK market.
The box that the phone came with shows the samsung hk website address.
Checked the CSC and its TGY which is a Hong Kong firmware. Tried to check the build number online but can't find any solid info
It even has the HK warranty card that came with it
What gives? Where do I get the warranty?
Click to expand...
Click to collapse
Where you brought it ? I brought my Note 2 from Fortress also not authorized. Maybe it is for Synergy or Kentech distributor only !
Always register your warranty at Samsung Hk website --> samsung.com/hk/

Perhaps u entered the wrong code.
When I tried register it treks me the same thing. But I es registering using my imei number. Under the battery on the phone itself there is a serial number beneath the imei code. I register using the serial number and it works.
This is on sme samsumg Malaysia electronics though..
Sent From my Samsung Note 2 GT-N7100

Thanks for the input guys. Called synergy and they told me that my unit maybe came from another distributor. Ill go tomorrow and check it with the service center. Hopefully I can confirm that I still have local warranty.
Sent from my GT-N7100 using xda app-developers app

droidph said:
hi, new note 2 user here.
In hong kong you can check for your warranty on the shkad website. I tried to register mine today but says "sorry! Your device is not from authorized distributors of samsung electronics hk limited" checked with the shop that i bought it from and they said they don't know why it doesn't register cuz the phone is made for the hk market.
The box that the phone came with shows the samsung hk website address.
Checked the csc and its tgy which is a hong kong firmware. Tried to check the build number online but can't find any solid info
it even has the hk warranty card that came with it
what gives? Where do i get the warranty?
Click to expand...
Click to collapse
在撥號介面輸入*#06#以及*#03#記下所顯示的code，然後進入設置-關於-狀態-將序列號發上來，查一下就能知道你的手機原始銷售地了。

I haven't been able to register my N7015 HK version here in the states.

You don't need to register online for warranty.
You will have to bring your purchase invoice and your phone to HK Samsung CS for service.
If in doubt, I advice you bring your phone and the invoice to Samsung CS check first, they will verify your phone.
Sent from my GT-N7105 using xda premium

Confirmed sellers with H815 (Euro model) on eBay?

Does anyone know about confirmed sellers that are selling European model of LG G4 on eBay (shipped from USA)? I've contacted a few and it seems like almost everyone is selling the Asian version (H815T).

Never-MSRP told me the same thing so I think that they do have Euro version. The only issue is that they I'm in Houston as well so they charge tax so that's why I haven't bought from them.
Sent from my SAMSUNG-SM-N910A using Tapatalk

Anybody ever make any progress on finding a good source for the EUR models?
Only those can be BL unlocked (ATM anyway) right?

http://www.handtec.co.uk/catalogsearch/result/?order=most_viewed&dir=desc&cat=0&q=h815
Fast, cheap and painless.
There are tons of threads about this exact topic going back to release day, all point to this site.

I and many others purchased from - http://www.ebay.co.uk/usr/tfawes26?_trksid=p2060353.m2749.l2754
Even the black leather one he sells (which is incorrectly listed as a H815T in the specification section) is in-fact the EU H815 model.
The seller is a little slow at posting and quite poor at replying to messages but he is completely legit.

Lennyuk said:
I and many others purchased from - http://www.ebay.co.uk/usr/tfawes26?_trksid=p2060353.m2749.l2754
Click to expand...
Click to collapse
Thanks, doesn't look like he actually has any available for sale at the moment though?
Man I wish LG wasn't such a B about the bootloader situation. Why can't all the 815's be open... Arrgggggg

Daptonic said:
http://www.handtec.co.uk/catalogsearch/result/?order=most_viewed&dir=desc&cat=0&q=h815
Fast, cheap and painless.
There are tons of threads about this exact topic going back to release day, all point to this site.
Click to expand...
Click to collapse
I also bought one from this company and it was indeed fast cheap and painless, received the phone the very next day. It was an H815 unlocked and I have the unlock.bin, which I received from LGE with no problems, file saved for future use. The phone is now updated with the 10c kdz file and rooted by the method described in another thread in this forum, which was also easy to follow and painless.

I have an CZE H815 but today just freezes, I turned off and never turned on again, I never had falls the phone to the floor, just take care the phone like jewel and now never turns on again, the phone has in warranty yet but only in Czech Republic, don't know if someone want a cheap phone to use in warranty due LG doesn't offer international warranty.

Best place to purchase H815 US

Looking for some advice on where to purchase an unlocked H815 from. Does it make a difference which varient it is? Also would it make a difference when then 6.0 upgrade comes out?

I bought mine on Amazon and received the Singapore (SEA) model that is now bootloader unlockable. http://www.amazon.com/LG-Unlocked-C...TF8&qid=1446812466&sr=1-1&keywords=lg+g4+h815

miller7796 said:
I bought mine on Amazon and received the Singapore (SEA) model that is now bootloader unlockable. http://www.amazon.com/LG-Unlocked-C...TF8&qid=1446812466&sr=1-1&keywords=lg+g4+h815
Click to expand...
Click to collapse
Thanks for the reply. Do you remember which seller you bought it from. There seems to be quite a few....

kwd114 said:
Thanks for the reply. Do you remember which seller you bought it from. There seems to be quite a few....
Click to expand...
Click to collapse
Technomaster was the seller on mine, it looks like all (including mine) are fulfilled by Amazon.

I purchased mine (SEA variant) from B&H Photo, http://www.bhphotovideo.com/ . The NY based camera (and other things) super store. Cheaper than any I found on Amazon.

Note 10 Plus Snapdragon UK

Hi I have the exynos Note 10 plus 256GB dual sim N975F simfree I am looking to sell and import the snapdragon version as it's only £740 on Ebay to get the snapdragon version, so can anyone help me out whose already done this does in the uk does the snapdragon version get regular updates? What's the connectivity like I'm on virgin mobile 4g will this still work fine is there any issues you ran into thanks

AMARH777 said:
Hi I have the exynos Note 10 plus 256GB dual sim N975F simfree I am looking to sell and import the snapdragon version as it's only £740 on Ebay to get the snapdragon version, so can anyone help me out whose already done this does in the uk does the snapdragon version get regular updates? What's the connectivity like I'm on virgin mobile 4g will this still work fine is there any issues you ran into thanks
Click to expand...
Click to collapse
Both versions will get updates and work as if they identical. The only difference you will see is performance and battery. In which snapdragon outperforms on note 10. Both support same LTE band, so yes Virgin 4g should work.

Got one too.
Using Vodafone UK, volte calling and WiFi calling both work.
Great phone and performance

EIavarasan said:
Both versions will get updates and work as if they identical. The only difference you will see is performance and battery. In which snapdragon outperforms on note 10. Both support same LTE band, so yes Virgin 4g should work.
Click to expand...
Click to collapse
Actually, it kind of depends on which Snapdragon model you are getting.
N975U/U1/W have pretty much every band under the sun, but are single-SIM.
N9750 is missing a few bands compared to the above, but apparently covers everything in use in the UK. It is dual-SIM.

bigup7 said:
Got one too.
Using Vodafone UK, volte calling and WiFi calling both work.
Great phone and performance
Click to expand...
Click to collapse
Did you flash UK firmware on it when u got it? Have u noticed that much of a difference between the exynos and snapdragon versions

bigup7 said:
Got one too.
Using Vodafone UK, volte calling and WiFi calling both work.
Great phone and performance
Click to expand...
Click to collapse
waqqas.khokhar said:
Actually, it kind of depends on which Snapdragon model you are getting.
N975U/U1/W have pretty much every band under the sun, but are single-SIM.
N9750 is missing a few bands compared to the above, but apparently covers everything in use in the UK. It is dual-SIM.
Click to expand...
Click to collapse
That's the thing I've seen it on ebay but I don't know which version it is I know it's from China and its dual sim with google services installed in your opinion which model number should I get thanks?

AMARH777 said:
That's the thing I've seen it on ebay but I don't know which version it is I know it's from China and its dual sim with google services installed in your opinion which model number should I get thanks?
Click to expand...
Click to collapse
The 9750 has a less locked down firmware, but the N975U1 will get the Android 10 beta.
Living in the UK, I would go for the 9750. You are getting more features at the end of the day.

Got my Snapdragon version a few days ago. Reception and WiFi cover is much better.
I am now selling my exynos UK model lol
Sent from my SM-N9750 using Tapatalk

waqqas.khokhar said:
The 9750 has a less locked down firmware, but the N975U1 will get the Android 10 beta.
Living in the UK, I would go for the 9750. You are getting more features at the end of the day.
Click to expand...
Click to collapse
Can you tell me where you got yours from I've seen it on ebay for 735 pounds it says brand new sealed and it's the n9750 Model? Did u flash UK firmware on your device or did u just pop a uk sim in it and are using it like that

geovass said:
Got my Snapdragon version a few days ago. Reception and WiFi cover is much better.
I am now selling my exynos UK model lol
Sent from my SM-N9750 using Tapatalk
Click to expand...
Click to collapse
Did you flash a UK firmware on your device or have you left it the way it was when you got it also did yours come in Chinese or English and could you tell me is the battery life that much better?

AMARH777 said:
Did you flash a UK firmware on your device or have you left it the way it was when you got it also did yours come in Chinese or English and could you tell me is the battery life that much better?
Click to expand...
Click to collapse
Stock Hong Kong ROM. English language. Full EE 4G support on both VoLTE and WiFi Calls.
Battery life is much better. Reception is also improved. Highly recommended!
Sent from my SM-N9750 using Tapatalk

geovass said:
Stock Hong Kong ROM. English language. Full EE 4G support on both VoLTE and WiFi Calls.
Battery life is much better. Reception is also improved. Highly recommended!
Sent from my SM-N9750 using Tapatalk
Click to expand...
Click to collapse
Does the stock Hong Kong rom get updates quicker then UK firmware? Thanks for that could you tell me what website you used to import the phone

AMARH777 said:
Did you flash a UK firmware on your device or have you left it the way it was when you got it also did yours come in Chinese or English and could you tell me is the battery life that much better?
Click to expand...
Click to collapse
Just to be clear on this.....You and No one else should try to flash U.K firmware on the SM-N9750.
On the SM-N9750 you can only flash (BRI) Taiwan firmware, or (TGY) Hongkong firmware.
Sent from my God Mode 10+

AMARH777 said:
Does the stock Hong Kong rom get updates quicker then UK firmware? Thanks for that could you tell me what website you used to import the phone
Click to expand...
Click to collapse
I think the last October patch came a few days ago, where the Exynos model got it a few weeks back. So no! They have their own update policy not mirroring the Exynos dates.
I got it from eBay. Do a quick search. The device was shipped from a "Swiss" Wearhouse - based on the seller. The good part was no import taxes. Ordered Tuesday, got it one week later!
Sent from my SM-N9750 using Tapatalk

louforgiveno said:
Just to be clear on this.....You and No one else should try to flash U.K firmware on the SM-N9750.
On the SM-N9750 you can only flash (BRI) Taiwan firmware, or (TGY) Hongkong firmware.
Sent from my God Mode 10+
Click to expand...
Click to collapse
Thanks for telling me that as I I thought you have to flash uk firmware so basically alls I should do is just pop my UK sim card in and everything should work fine

geovass said:
I think the last October patch came a few days ago, where the Exynos model got it a few weeks back. So no! They have their own update policy not mirroring the Exynos dates.
I got it from eBay. Do a quick search. The device was shipped from a "Swiss" Wearhouse - based on the seller. The good part was no import taxes. Ordered Tuesday, got it one week later!
Sent from my SM-N9750 using Tapatalk
Click to expand...
Click to collapse
I've seen it on ebay its from a company called best buy they are saying you get 1 year guarantee but no manufacturer warranty am willing take the risk if it means I get the begger version of the phone and thanks for telling me that that's one of my main concerns did the snapdragon Version get regular timed updates

AMARH777 said:
Thanks for telling me that as I I thought you have to flash uk firmware so basically alls I should do is just pop my UK sim card in and everything should work fine
Click to expand...
Click to collapse
Yup, it will provision for your carrier
Sent from my God Mode 10+

geovass said:
I think the last October patch came a few days ago, where the Exynos model got it a few weeks back. So no! They have their own update policy not mirroring the Exynos dates.
I got it from eBay. Do a quick search. The device was shipped from a "Swiss" Wearhouse - based on the seller. The good part was no import taxes. Ordered Tuesday, got it one week later!
Sent from my SM-N9750 using Tapatalk
Click to expand...
Click to collapse
I may have just ordered from the same seller .. it says it's from Switzerland .. I have a concern that even though the advert says it's new and they say in their listing that its brand new I'm worried that it may actually be refurbished and how would we know ?
---------- Post added at 13:05 ---------- Previous post was at 13:03 ----------
Is there a way to know for sure that the phone is brand new? The seller told me that all their phones are genuine and brand new but they said that most of their phones they open the box to make sure the phones are ok ...
This worried me a bit because if they are saying its brand new then i would expect an unopened box
---------- Post added at 13:57 ---------- Previous post was at 13:05 ----------
Someone told me that he got the SD version on Ebay and the phone struggles to play 4k videos including YouTube whereas his exynos version has no problem
Have any of you had the same problem? Why would this happen

Benholder90 said:
I may have just ordered from the same seller .. it says it's from Switzerland .. I have a concern that even though the advert says it's new and they say in their listing that its brand new I'm worried that it may actually be refurbished and how would we know ?
---------- Post added at 13:05 ---------- Previous post was at 13:03 ----------
Is there a way to know for sure that the phone is brand new? The seller told me that all their phones are genuine and brand new but they said that most of their phones they open the box to make sure the phones are ok ...
This worried me a bit because if they are saying its brand new then i would expect an unopened box
---------- Post added at 13:57 ---------- Previous post was at 13:05 ----------
Someone told me that he got the SD version on Ebay and the phone struggles to play 4k videos including YouTube whereas his exynos version has no problem
Have any of you had the same problem? Why would this happen
Click to expand...
Click to collapse
My device came brand new. Not sure if they have opened the box before but it seemed out of the box.
Not sure how I can test 4K videos. Can you share a link and I can try.
Sent from my SM-N9750 using Tapatalk

i am also looking into getting one in uk . how is the phone after you guys have been using after a few months ?

LG G7 ThinQ Android 9 update problem

I have an LG G7 ThinQ phone that won't get the android 9 update.... it keeps saying that I'm already using the latest version of the software... well, that's frustrating, 'cause I know other LG G7 ThinQ owners that got the android 9 months ago... please help...

Your phone is probably crossflashed.
Did you by it from ebay amazon etc or secondhand....

alexelovsky said:
I have an LG G7 ThinQ phone that won't get the android 9 update.... it keeps saying that I'm already using the latest version of the software... well, that's frustrating, 'cause I know other LG G7 ThinQ owners that got the android 9 months ago... please help...
Click to expand...
Click to collapse
Many have not yet received, where is your G7?

maydayind said:
Your phone is probably crossflashed.
Did you by it from ebay amazon etc or secondhand....
Click to expand...
Click to collapse
Bought it from eMag, one of the biggest online shops in Romania. Not second-hand. What's "crossflashed"?

sachs said:
Many have not yet received, where is your G7?
Click to expand...
Click to collapse
Romania, but I don't think that that affects the pie update... I know someone that lives in the same neighborhood as I do, has a phone just like mine (LG G7 ThinQ), we bought the devices only a few days apart, and he received his pie update in june + other updates since then (security patch and others)... and I haven't received any of those... does it have anything to do with the model number or the telecommunications company? My model number is LM-G710EM... the company is Telekom... I looked up my IMEI on imei.info and everything seems ok, no counterfeit or anything like that...

Check your ime number and Se if its not crossflashed
Som retailers is shady country's like rumania crossflash sprint phones and sells them as 710em. Thay will nog get security ore pie updates. U whold be surprised what company's do to make money.

maydayind said:
Check your ime number and Se if its not crossflashed
Som retailers is shady country's like rumania crossflash sprint phones and sells them as 710em. Thay will nog get security ore pie updates. U whold be surprised what company's do to make money.
Click to expand...
Click to collapse
I checked my IMEI on imei.info site and it seems to be valid... the PhoneInfo app also indicates that the IMEI is valid, everything looks fine, but I still can't get the android pie update... I even tried the LG Bridge and it doesn't work...

Having the same problem here. Wrote an Email to the LG Support via the LG Website with my IMEI. Turned out that i got a Demodevice that can´t be updated. Did you try to flash a Pie KDZ ?

The phone I have was misrepresented as an unlocked phone, come to find out that it was a cross flashed Sprint phone. I sent it in to LG to have it repaired. They wanted $365 to fix it. I got ripped off as the seller sold it as an unlocked phone. Now I'm stuck with a phone that won't update and cannot use Google Pay. LG isn't going to help either.