Hi, new note 2 user here.
In Hong Kong you can check for your warranty on the shkad website. I tried to register mine today but says "Sorry! Your device is not from authorized distributors of Samsung Electronics HK Limited" Checked with the shop that I bought it from and they said they don't know why it doesn't register cuz the phone is made for the HK market.
The box that the phone came with shows the samsung hk website address.
Checked the CSC and its TGY which is a Hong Kong firmware. Tried to check the build number online but can't find any solid info
It even has the HK warranty card that came with it
What gives? Where do I get the warranty?
DroidPH said:
Hi, new note 2 user here.
In Hong Kong you can check for your warranty on the shkad website. I tried to register mine today but says "Sorry! Your device is not from authorized distributors of Samsung Electronics HK Limited" Checked with the shop that I bought it from and they said they don't know why it doesn't register cuz the phone is made for the HK market.
The box that the phone came with shows the samsung hk website address.
Checked the CSC and its TGY which is a Hong Kong firmware. Tried to check the build number online but can't find any solid info
It even has the HK warranty card that came with it
What gives? Where do I get the warranty?
Click to expand...
Click to collapse
Just take it to Samsung Customer Service Centre and ask them to check for you.
DroidPH said:
Hi, new note 2 user here.
In Hong Kong you can check for your warranty on the shkad website. I tried to register mine today but says "Sorry! Your device is not from authorized distributors of Samsung Electronics HK Limited" Checked with the shop that I bought it from and they said they don't know why it doesn't register cuz the phone is made for the HK market.
The box that the phone came with shows the samsung hk website address.
Checked the CSC and its TGY which is a Hong Kong firmware. Tried to check the build number online but can't find any solid info
It even has the HK warranty card that came with it
What gives? Where do I get the warranty?
Click to expand...
Click to collapse
Where you brought it ? I brought my Note 2 from Fortress also not authorized. Maybe it is for Synergy or Kentech distributor only !
Always register your warranty at Samsung Hk website --> samsung.com/hk/
Perhaps u entered the wrong code.
When I tried register it treks me the same thing. But I es registering using my imei number. Under the battery on the phone itself there is a serial number beneath the imei code. I register using the serial number and it works.
This is on sme samsumg Malaysia electronics though..
Sent From my Samsung Note 2 GT-N7100
Thanks for the input guys. Called synergy and they told me that my unit maybe came from another distributor. Ill go tomorrow and check it with the service center. Hopefully I can confirm that I still have local warranty.
Sent from my GT-N7100 using xda app-developers app
droidph said:
hi, new note 2 user here.
In hong kong you can check for your warranty on the shkad website. I tried to register mine today but says "sorry! Your device is not from authorized distributors of samsung electronics hk limited" checked with the shop that i bought it from and they said they don't know why it doesn't register cuz the phone is made for the hk market.
The box that the phone came with shows the samsung hk website address.
Checked the csc and its tgy which is a hong kong firmware. Tried to check the build number online but can't find any solid info
it even has the hk warranty card that came with it
what gives? Where do i get the warranty?
Click to expand...
Click to collapse
在撥號介面輸入*#06#以及*#03#記下所顯示的code，然後進入設置-關於-狀態-將序列號發上來，查一下就能知道你的手機原始銷售地了。
I haven't been able to register my N7015 HK version here in the states.
You don't need to register online for warranty.
You will have to bring your purchase invoice and your phone to HK Samsung CS for service.
If in doubt, I advice you bring your phone and the invoice to Samsung CS check first, they will verify your phone.
Sent from my GT-N7105 using xda premium
Related
Hello everyone!
I'm from Portugal, if I buy the Note II online, the warranty is international and I can send it to Samsung Portugal or i have to send to the country of origin.
thank you
PqRambo said:
Hello everyone!
I'm from Portugal, if I buy the Note II online, the warranty is international and I can send it to Samsung Portugal or i have to send to the country of origin.
thank you
Click to expand...
Click to collapse
Repairs can be done on Portugal if it is a Euro device, a replacement can only be done in the country the device was bought. Contact the dealer/vendor in that case.
If it is no Euro device both repairs and as mentioned replacing the phone should be done in the country where you bought the phone.
Thank you for the answer.
Sent from my Dell Streak using xda premium
Hey guys I have the UK version of G3 its 855 version
I flashed the 10a Europe firmware and in the settings it showed v10a-HKG-XX
Then I redownloaded the europe firmware and it still showed the same
Then I used my IMEI to check which version is for my device and downloaded that and it still says HKG - at the moment it says v10h-HKG-XX
So is this not a UK version phone, i got it from amazon?
syphern said:
Hey guys I have the UK version of G3 its 855 version
I flashed the 10a Europe firmware and in the settings it showed v10a-HKG-XX
Then I redownloaded the europe firmware and it still showed the same
Then I used my IMEI to check which version is for my device and downloaded that and it still says HKG - at the moment it says v10h-HKG-XX
So is this not a UK version phone, i got it from amazon?
Click to expand...
Click to collapse
If less than 14 days I recommend you contact Amazon customer services and request a replacement. Even if bought from Amazon market place. You may find as I did with a Singapore version I received, that I could not get LTE connectivity. The firmware is tied the IMEI.
jah said:
If less than 14 days I recommend you contact Amazon customer services and request a replacement. Even if bought from Amazon market place. You may find as I did with a Singapore version I received, that I could not get LTE connectivity. The firmware is tied the IMEI.
Click to expand...
Click to collapse
that was indeed the case thank you so much - amazon accepted it back for a full refund - back to my nexus 5... was a nice run with G3
Hey Syphern, Sounds like the same one i had. Was it from SkynetShopping [emoji12] saying it was uk version and stock held and sent by Amazon? I had one the other day. Set it up and let it do it's updates then checked the version and it said hkg not eur versions, I also had no 4g.
I called LG support which where very helpful and i told them the imei to which they confirmed it was a none UK handset and would have no warranty cover!
Sent it straight back for refund and went in to Carphone warehouse and got one which is all good. [emoji3]
DT39 said:
Hey Syphern, Sounds like the same one i had. Was it from SkynetShopping [emoji12] saying it was uk version and stock held and sent by Amazon? I had one the other day. Set it up and let it do it's updates then checked the version and it said hkg not eur versions, I also had no 4g.
I called LG support which where very helpful and i told them the imei to which they confirmed it was a none UK handset and would have no warranty cover!
Sent it straight back for refund and went in to Carphone warehouse and got one which is all good. [emoji3]
Click to expand...
Click to collapse
thats the seller skynetshopping - scammers... im going to leave a negative review after i get my refund back... not nice going through all this hassle... lol i quite liked the g3
I'm currently browsing in Qatar and keep seeing N930X as the model number for the displayed Note 7s in various different shops - Is this the Middle-East regional variant or is the "X" part of model number just used for display handsets??
What model number does your Note 7 have if you have purchased it in the Middle-East? Is it Dual-SIM??
dubai - n930fd
I live in mexico, and the displayed units have that 930x too, the model sold here is 930F, so, I think that the "X" indicates a demo unit
Philippines, X is also the display unit and FD is sold here.
Finland, N930X is the unit in the stores and N930F being sold.
Thanks people - so to confirm, N930X = a demo unit model number.
I managed to check the retail box today (...should have done it before posting this thread, duh!) - I can confirm that in Qatar it is N930FD (dual-SIM).
Now to decide if I should go for it or still stick to my Note5 for now in the unlikely hope of custom ROMs to extend its appeal-life......
man, if you found some help, do not forget the thanks button
I need help putting another n930 variant on n930x
I BOUGHT A PHONE FOR GOOD PRICE IT END UP AS THE DEMO MODEL IS THERE ANYWAY I CAN PUT ANOTHER FIRMWARE ON IT OR IM SCREWED? i tried downloading verizon n930v but odin won flash any help will be appreciated
instantwireless said:
I BOUGHT A PHONE FOR GOOD PRICE IT END UP AS THE DEMO MODEL IS THERE ANYWAY I CAN PUT ANOTHER FIRMWARE ON IT OR IM SCREWED? i tried downloading verizon n930v but odin won flash any help will be appreciated
Click to expand...
Click to collapse
Only way to make it work like a phone is to change the mainboard. The X models are demo unit with all the functions except cellular.
Sent from my SM-N930F using XDA-Developers mobile app
Alright... So basically... I was on holidays in Dubai over the last few weeks. And, over there, I was lucky enough to buy a note 7 SM-N930FD, from an official Samsung store. I had bought the phone on the 28th of august.. before the recall. Now I'm back home, in the UK, reading about the note 7 recall and have absolutely no idea how to proceed. I don't want to send my note 7 back to Dubai because I'll have no phone in the meantime and it just seems like a lengthy process. Is there a way that I can maybe get my device exchanged here in the UK? Or what are my other options?
paper13579 said:
Alright... So basically... I was on holidays in Dubai over the last few weeks. And, over there, I was lucky enough to buy a note 7 SM-N930FD, from an official Samsung store. I had bought the phone on the 28th of august.. before the recall. Now I'm back home, in the UK, reading about the note 7 recall and have absolutely no idea how to proceed. I don't want to send my note 7 back to Dubai because I'll have no phone in the meantime and it just seems like a lengthy process. Is there a way that I can maybe get my device exchanged here in the UK? Or what are my other options?
Click to expand...
Click to collapse
Samsung UK are being pressed to replace the handsets with local variants. If you don't mind a UK variant you should have no problems. (Initially Samsung refused to swap at all!)
A few have said that Samsung service providers are exploring swapping out for the same model but I can't see that working. Most companies of the world only swap out a device for the local variant available in the country you're doing the exchange.
contact Samsung is your best bet......
accept the local variant, thats all
The fastest way is to directly contact a Samsung
Its easy tho, I purchased note 7 from Kuwait now I am in India (my home country). Here, Samsung delayed sale of note 7 that means till now no official launch of note 7 nor they have started any recall (obvious, they haven't sell single note 7 here). Now my question is how should I go for replacement? Help
Apcoolboy said:
Its easy tho, I purchased note 7 from Kuwait now I am in India (my home country). Here, Samsung delayed sale of note 7 that means till now no official launch of note 7 nor they have started any recall (obvious, they haven't sell single note 7 here). Now my question is how should I go for replacement? Help
Click to expand...
Click to collapse
Ya that's exactly what I mean. Might just walk into an o2 store and ask for a replacement
...
Sent from my SM-N930F using XDA-Developers mobile app
paper13579 said:
Ya that's exactly what I mean. Might just walk into an o2 store and ask for a replacement
...
Click to expand...
Click to collapse
Thanks, fortunately one of my friend went Kuwait today so I send my phone with him. :victory:
Got a call from Samsung UK. Basically stated they can swap the dual sim phone for the one sold in europe so single sim - coral blue or black.
Asked about getting the dual sim as replacement and they said I would have to sort it out with the region the phone is bought from - so Qatar in my case.
Might just get the UK version with its two year warranty
J
I have one problem with one s20 ultra 5g ... after firmware uptade from 10 to 11 ...
I bought the phone from a pawn shop and I had a custom firmware installed
I couldn't install many applications and that's why I wanted an original firmware
at phone status I get custom
now I have official android 11 but no signal
is my network blocked? or? I can enter the pin code ... but it doesn't take a signal ...
MODEL NAME SM-G988B/DS
BEFORE CHANGE SM-G988B only. meybe here is the problem ??
someone said it was a roted phone after seeing the phone in download mode
I don't know what that means and how it can be fixed !
Another thing I noticed ... on the back of my phone is written live demo unit not for sale
only now I saw this .... after 3 months from buying the phone
What carrier sim are you using. Big risk buying from pawn shop, you never know what you are getting. Since demo unit it could have been a stolen phone. So many good re-sale options other than pawn shop.
i use telekom mobile romania
claudiu1990 said:
i use telekom mobile romania
Click to expand...
Click to collapse
If this is a Live Demo Unit it does not have any cellular functions. You will not be able to get any signal - sorry.