Caller ID issue with linked contacts - One (M8) Q&A, Help & Troubleshooting

Hello people, I'm facing a weird issue with my HTC dialer:
- with no linked contacts, the dialer picks up the correct contact name for respective phone number (with or without country code)
- when a contact has his/her phone number in Facebook/Linkedin & linked with my google contacts, HTC dialer fails to recognize the caller
- for contacts with no phone number in their Facebook/Linkedin profile, HTC dialer doesn't have any issue in identifying the caller
Hope I didn't sound too confusing
Haven't experinced such an issue/bug with any of my previous HTC devices

Anybody experiencing this? I am on stock 2.22.401.4

at least somebody could let me know if he/she experiences or doesn't

pls test!
could some :angel: test below and share their findings:
test1:
add contact: test
add mobile: 0123456789
add work: 0123456789
Call: 0123456789
Is the caller name displayed? (check call history also)
test2:
modify contact: test
modify mobile: +44123456789
modify work: +44123456789
Call: 0123456789
Is the caller name displayed? (check call history also)
test3:
modify contact: test
mobile: +44123456789
remove work: +44123456789
Call: 0123456789
Is the caller name displayed? (check call history also)

Can't spare a few minutes? Pls people..

Hope this helps
fazalali110 said:
could some :angel: test below and share their findings:
test1:
add contact: test
add mobile: 0123456789
add work: 0123456789
Call: 0123456789
Is the caller name displayed? (check call history also) - YES
test2:
modify contact: test
modify mobile: +44123456789
modify work: +44123456789
Call: 0123456789
Is the caller name displayed? (check call history also) - YES
test3:
modify contact: test
mobile: +44123456789
remove work: +44123456789
Call: 0123456789
Is the caller name displayed? (check call history also) - YES
Click to expand...
Click to collapse

stathis95194 said:
Hope this helps
Click to expand...
Click to collapse
Thanks a mil!
My phone doesn't recognize caller with option 2:
test2:
modify contact: test
modify mobile: +44123456789
modify work: +44123456789
Call: 0123456789
Is the caller name displayed? (check call history also) - NO
Click to expand...
Click to collapse
Any idea how this could be fixed? Tried hard rest but no joy/
I'm on stock 2.22.401.5

fazalali110 said:
Thanks a mil!
My phone doesn't recognize caller with option 2:
Any idea how this could be fixed? Tried hard rest but no joy/
I'm on stock 2.22.401.5
Click to expand...
Click to collapse
Try this. Dialer-Settings-Home Dialing Settings
I have my country code number and "Yes, Use number below" selected

stathis95194 said:
Try this. Dialer-Settings-Home Dialing Settings
I have my country code number and "Yes, Use number below" selected
Click to expand...
Click to collapse
Thanks.
Its already set to YES which is the default setting.
Experience the same issue when I receive a call, don't think its related to dialing settings.

I have the same problem and could not solution..

Have Same problem
I have the same problem. I am not sure whether it is related to linked contacts or not since some of my linked contacts appear correctly while others face the problem.
What I also noticed, is that if the took the number from the log, copied it the same format then pasted in the contact replacing the old number (which is almost the same), the problem is solved for that contact.
Factory reset does not solve the issue by the way so do not waste your time and data.
No other observations.
Hope someone can help in solving that issue.

Related

i get the number not the name on receiving a call

i am a new user of i matepda2k some times i get the number not the name is there any solution for this problem
it means their number is not blocked and you do not have a name associated to that number in your contacts. Cell networks unlike landline CID's do not send the account name just the number.
thank u ver much for your rapid response but,
this problem is temporary ,some times occur and some times not, although i am saving those number in my contact list under specific contact name.
thank u again
It happens on my PDA2k also. Sometimes it displays the number of the incoming call and if I wait a few rings (sort of giving it time to look up the name) it then shows the name from the address book.
I had this problem when I was running M$ Voice Command.
OK after I uninstalled
Try to disable the Caller ID by moving the shortcut from the \Windows\Startup to other folder and reset.
I'm using Caller ID v1.20 and the name of the file I moved is IA_CID_StartUp.lnk. If you are using other version, the name of the shortcut may not be the same.
Hope this will work for you as it work well with my Xda IIs.
i don't have this voice command
i found 2 files which one should i disable
ia_caller_id.ink
ia_cid_startup.ink
or should i remove both?
thank u for ur help
Remove ia_caller_id.ink
You've installed both versions of caller id (1.17 and 1.20), that doesn't work...
i am still having the same problem
I'm having the exact same problem, and I had hoped there would be a solution for it here... Still none?

Incoming call - Phone number / caller name not showing up

Hi,
I think i have been messing up with the themes and otehr UI tweaks. Now i have a little problem : i the contact name or phone number doesn't show when i have an incoming call.
I might be because the font color is white and hte background is white.
Any idea how to fix that ? Which manila file or reg tweak i need to do ?
Thanks.
HKLM\Software\HTC\Phone
change #FFFFFF values to #000000 for caller id and caller number
thanks a lot, You rock, problem resolved.
It's strange but I have no such keys like caller ID and caller number.
Incoming call - Phone number showing a different type of letter
My problem is that in incoming call and in hd tweak the type of letter is diferent from the original. How can i change it.
Thanks
Caller Name, Caller number is what required to be changed, That solved my problem. Try it & let me know if I can be of any help, its very simple.

[Q] Display caller number or type

Hi,
Is there a way to have the incoming call display identify which number of a contact is calling - for example, I have two numbers in the same contact for someone, mobile and work. When she calls, it just says the person's name and photo , rather than Name - Work or Name- Mobile.
Short of splitting it into two separate contacts, do you know if displaying the 'type' (or number) is possible?
Thanks
It is showing the number for me. I have some contacts with 3 or 4 numbers in them.

Native VoIP Client Problem

Hello,
I have configured the native VoIP client with my SIP account and I'm connected to the service. While I get incoming calls and enabled the VoIP Account for inbound and outbound calls I can't select or choose to call someone with the VoIP account. Only Sim 1 and Sim 2 appear in the caller. Even when I select it as primary account to call.
Can anyone help me with that strange issue ..I have the same problem also on a CM13 phone. Even Client is connected and configured I can't call someone with the SIP account not even the test/check number.
Thanks
You have to set up a contact with a 'sip phone number' under SIP/internet call [further down on a new contact's page] and use that when calling. AFAIK the dialer does not support the entering of sip numbers.
yourmate said:
You have to set up a contact with a 'sip phone number' under SIP/internet call [further down on a new contact's page] and use that when calling. AFAIK the dialer does not support the entering of sip numbers.
Click to expand...
Click to collapse
Has anyone else got this to work please? When I set up a new contact, I don't see any input field for SIP/internet call. The telephone field only has the usual options: mobile, home, work other, and custom.
I'm running Oxygen 5.0.6 on the OPO 3T. Many thanks.
Decarabias said:
Has anyone else got this to work please? When I set up a new contact, I don't see any input field for SIP/internet call. The telephone field only has the usual options: mobile, home, work other, and custom.
I'm running Oxygen 5.0.6 on the OPO 3T. Many thanks.
Click to expand...
Click to collapse
It is there. First name, then below that company, then phone no. and then SIP. You are searching in the wrong place viz. under phone no.
If you are using the Google Contacts app, I don't know whether it is available there. I am on the AOSP Contacts ver. 1.7.31
tnsmani said:
It is there. First name, then below that company, then phone no. and then SIP. You are searching in the wrong place viz. under phone no.
If you are using the Google Contacts app, I don't know whether it is available there. I am on the AOSP Contacts ver. 1.7.31
Click to expand...
Click to collapse
I'm using the native contacts app (v.2.2.0) on Oxygen OS and the SIP field is definitely not there. Adding a new contact gives me the following fields, in order: Saving to; Name; Phonetic name; Company; Title; Phone; Email; Address; Website; Notes.
Decarabias said:
I'm using the native contacts app (v.2.2.0) on Oxygen OS and the SIP field is definitely not there. Adding a new contact gives me the following fields, in order: Saving to; Name; Phonetic name; Company; Title; Phone; Email; Address; Website; Notes.
Click to expand...
Click to collapse
Then that is the issue. I am on Nitrogen Pie and Contacts app is built in. Install Google Contacts and see whether you get this field.

how to show organization/company name while incoming call

Hi,
How to show while making a call or when I have an incoming call the organization/company name.
I mean when I have an incoming call the name surname and phone number are shown but the organization/company name is not visible like on other phones (the organization/company name is written under the contact details).
Is there a setting which I missed?
Regards!
Is there anyone who knows what to do?
Is this problem bothering only me?
Regards!
Inside the default phone app from Google go to settings / caller ID & spam and activate caller ID & spam.
thorin0815 said:
Inside the default phone app from Google go to settings / caller ID & spam and activate caller ID & spam.
Click to expand...
Click to collapse
Thanks but I already tried this. It doesn't help.

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