[Q] Unresponsive screen? Stylus works though - Galaxy Note II Q&A, Help & Troubleshooting

Hi!
3 days ago my Note II started acting weird: About 50% of the time my note didn't respond to my touch (finger), which only increased as time passed by; it's unresponsive 99% of the time now. Funny thing is that the stylus (probably due to the wacom digitizer) still works.
I tried a factory reset and erased the cache. A hard reset is not possible for me, as the "hard buttoned home button" doesn't work (for months...I destroyed it when I repaired my screen and glue got stuck). U use a soft home button now, which works fine (except for hard resetting of course).
When my phone's screen is black and I want to turn it on, the ripples on the 'lock' screen show up spontaneously in the center of the screen (those ripples that normally follow your finger motion). This led me to believe that it might be a hardware, rather than a software problem (something with a slightly bend screen, causing a pressure focus on site?). I tried manipulating/bending the screen (to an extend ofcourse) without effect.
Further info:
-I dropped it about 4-5 days ago; worked fine after that
-I use extra batteries for a quick change if one's depleted (dunno if that's relevant): using the original battery doesn't fix it
-Didn't recently install new software (well..unless you count reinstalling important software after factory reset)
-I feel like the time it takes my note to 'turn on' after being idle for a while (you know; the black screen that turns into the 'locked screen') is slightly longer, even after the factory reset.
My question is: Does this sound familiar to you? Is this a fixable problem (and how )?
Thanks!

Related

Navigation button problems... Any1 else having them?

I don't know if it's coincidence, but ever since I upgrade to WM5 and went back to WM2003SE, my navigation button has not worked the same.
For example, a lot of times I can go right, but can't go back left even after multiple presses, and then most of the time the middle or 'Enter' button doesn't do anything. Itz become extremely annoying because I have lost my 4th stylus by now, and I haven't received my new ones yet. Oh, and I can't play MorphGear right anymore.
Is it just hardware? Cuz I first went to ROM v.1.42 and then went to 1.40 to see if it was a problem with the new ROMs, but I still have the same problems. Any one else having these issues, and has any one fixed it??
UPDATE: WTF!! Now it went from bad to worse. Yesterday, when I left my BA at home, once I returned from work I noticed that PIE was constantly opening over and over again. Then some of the buttons wouldn't respond like the POWER to turn it off. The backlight pretty much stayed lit the whole time because it looked like the keys were stuck. I upgraded to WM5 derived from the Himalaya today and now the START menu comes up almost every 5-8 seconds, followed by a real quick succession of multiple "clicks", and my 'Start' button doesn't seem to be responding.
Can anyone help? Has my BA gone to the state of retardation? Is there a way to bring it back??
How did you go with this problem.
Mine is doing similar ever since a low battery problem.
DLC
I am experiencing the same kind of problem... and it happend after upgrade to WM5. But the problem likely to be caused by hardware.
I had problems with my phone opening up the start menu, opening IE, and closing programs immediately after opening them, Of course I had dropped the phone halfway in a cup of ice water, but immediately after tossing it in water (after hanging up, I simply dropped the phone into the cup-holder I have mounted below my stereo which happened to be occupied by a glass of ice-water I placed there without remembering) I shook the water out of the phone, and for about as much as i could stand the heat, I put a hair-dryer to the end of my phone which i pryed open after removing as many screws as i could. After a day of quirky behavior, and a night of having the battery seperated from the phone, my phone is back to its old self with the water-damage seal unnaffected after missing the line of water by just a few milimeters. I suggest going to Settings>Buttons and making every button perform no function at all followed by going to Settings>System>Button Lock and having all keys locked except your power button. Hope this helps!
Having somewhat the same issue. Only the "Down Navigation button" isn't working. Although, I'm still using Windows Mobile 2003 SE. Is there a DIY fix for this?
bump...
any suggestions?
Navigation Up/Down
Mine isn't working either - is this a hardware fault?
trying pressing down a bit harder. coz when i did that for mine, the "down" button works. normal applied pressure as for the rest of the buttons(left/right/up) does not seem to work with the "down" button, but a bit more force would make it work.
this happens to my IIs.. mebbe u can try.
Button problems
After no trauma or dunks in water several of my buttons have gone awry. My green phone button, red phone button and navigation buttons all open contacts. The green phone button activates voice command at the same time that it opens contacts. I've never switched from WM2003SE. I've checked the buttons settings and they are the same as always. Most bizarre of all is that my battery is quickly discharging. I suspect some software process is running hard but don't have any idea where to start to fix this. Soft resets have not helped.
buttons gone crazy
A hard reset fixed the problem but was a typical pain to get everything back going. Sprite backup works great until the first attempt to ActiveSync with your PC.

Screen problem...

I seem to be having a screen digitiser problem lately...noticed it when I first got my exec where it wouldnt acknowledge any screen taps at the align screen part of the hard reset. Got it working after a few soft resets but now screen taps dont seem to be acknowledge in either portrait or landscape mode. I have noticed that if I press slightly on the right hand side of the exec it brings up whatever is on the right softkey, which is weird. I need some feedback as to whether this is a harware fault or not. Tried flashing to the most latest O2 firmware and still the same thing. Also finding that even after switching off and then back on again, I'm having the same problem with stylus taps not being accepted anywhere on the screen only after maybe 30 seconds. Any help much appreciated. TIA

TP2 Is On But Screen Black? Help!

I'm wondering if anyone has found a fix for this. I have a Verizon TP2, and yesterday the screen wouldn't come on. I can put the volume up and down (and hear the volume tones), press the hardkeys on the bottom front and those lights come on, slide the phone open and the keyboard backlight comes on. The screen itself won't light up however. If I soft reset with the internal reset button, or take the battery out then put it back in, the screen works fine until the first time I press the standby on the top left of the phone to darken the screen. Once it's dark, it stays dark until I pull the battery again. I can also receive calls, but the incoming call doesn't light up the screen either. I've already tried reflashing my ROM (which I know is a working ROM as it's the same one I've used for months). Ideas? Help!
Sounds like a rom issue or software issue. Go back to stock rom. If problem continues send for a replacement. Also do you have throttlelock or other locker installed, if so uninstall and then test.
Had a similar issue out of the blue yesterday. Phone would go to sleep and not wake up unless it was reset. It was like the power button was not connected. I had to do a hard reset and load up a saved backup. All is good now. Somtimes files get corrupt.
This has been happening to me over the last couple of weeks. It can be okay for two or three days and then happen twice in a day.
I'm on the 6.5 stock ROM, the only thing I've changed recently is the SD card. It's not so bad that I'm going to Hard reset yet (too many settings and high scores to be lost!) but if it does I'll have to. I'm not inclined to flash another ROM given I might have to send off for a repair sometime soon though.
Well my issue is that it's happening even after reflashing a rom, both my original rom and the new Verizon 6.5 upgrade rom. The phone is clearly on, but the screen backlight isn't coming on. I can even press on the screen and hear the dialpad tones as if I'm about to make a call. Is there some sort of reset that might work aside from taking the battery out for awhile? I've tried that, but so far that hasn't worked.
Hmm - sounds like a hardware issue which is more worrying, have you tried HTC support?.
HTC support as in call HTC directly, or do some sort of HTC forums? I've always received my support from XTC
Still having phone issues. I can receive still, but once the screen goes to sleep, that's all she wrote till I pull the battery again.
Well it turned out to be a hardware issue (something loose in the base). I accidentally discovered that if I pressed hard on the headphone or power jack on the bottom of the phone, that the screen would come on. Called Verizon and they overnighted me another free of charge. This one is working great so far...
I got a similar issue, mine screen turn off when fully slide out the keyboard. I was told it could be the "flex".

[Digitizer / Touchscreen] First unresponsive areas, now full screen no touch register

Hi all,
I have had a strange problem occur to me since yesterday. At first I could no longer pull down the notification menu. After enabling `show touch` in the developer options I could see that my touch would no longer register on the top ~1cm of the screen.
Then it became worse and now the touch screen does not work around 98% of the time across the entire screen. So doing anything on this phone is either impossible or it takes for ever. I have to press and press and press and sometimes it registers, but mostly it doesn't.
I took it apart and made sure all the contacts were still attached, put it back together again and for a few minutes the touch worked perfectly again, apart from the top 1cm. But now it has gone back to being nearly completely unresponsive.
I also tried a factory reset, going back a few nightly builds of CM13 and so forth ... nothing has helped.
Is there a fix for this, or is my digitizer broken, meaning I'll have to either replace the entire screen, the digitizer if possible or just get a new phone and bin this G3?
It hasn't had any tumbles or falls, nor any water contact.
Thanks.

S9 Only lower third of screen is working... can't turn off or factory reset. Help?

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Been managing to recover data etc. by rotating the screen, even deleted apps so Settings was in the lower third so I could access it.

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