Call distortion on earpiece and ear buds - G3 Q&A, Help & Troubleshooting

Yes, I know there are other threads with the ear piece issue, but I wanted to see if this little extra bit of information changes the situation.
Initial G3 on Sprint had ear piece crackling. Took 1 1/2 weeks to reliably reproduce for the techs. Swapped phone, same issue but not as bad.
Last night I tested using ear buds during a call. Exact same crackling during the call, but only through the left ear bud. Sounds like a loose speaker (from my car audio days) but happens in both the earpiece and with the ear buds.
Today is my last day to swap the phone for free. Trying to determine if this is software or hardware related and if a swap is warranted, or even worth my time. I love this phone, but the crackling is annoying.

Related

Replace the Speaker?

I carried my HTC Desire in my pocket on a walk, when I looked at it at the end there was some moisture under the screen. I left it in rice over night and it switched on fine the next day.
Now, I can't hear people speak when they call, Music plays very very tinny and I think the speaker might need replacing? When I plug headphones in, I can hear music and voices fine.
How hard is it to replace the speaker and will this likely solve my problem? Is this something I can do myself with the £5 parts and tools from ebay? I have had the phone just under 18 months in the UK and wondered if anyone knew whether this was covered under HTC warranty?
Thanks
Tom
Update: Sound does appear to be playing through the speaker when watching videos/in apps, just I can't hear voices from a phone call unless I plug headphones in. I can't work out if the speaker sounds quite as loud as it used to, but it doesn't sound too bad (it was never great in the first place!) So does anyone know why I can't hear the voices in the call?
Thanks,
Tom

[Q] headphones keep getting messed up, jack issue?

I've had this phone for about a year now, and it seems every 4 months my headphones lose audio in one ear.
The first time it happened it was the ear buds (w/ mic) that came with the phone, so I thought they probably weren't that great to begin with and bought a new pair with the mic attached. Worked for few months and then same thing happened, I wouldn't get sound out of one ear. So then I started using a pair of headphones with no microphone attached to it and yesterday I started hearing the audio start to go in and out of one of the ears. So I know the inevitable is about to happen.
The headphones with the mic, I'd lose the audio on the side the microphone would be on as well, and on the other one I'm losing it on the right side. I'm assuming this is a jack problem, is there anyway to fix it because I really don't want to have to go out and buy new headphones every few months.
I've tried searching for help but all I keep seeing are people saying they wouldn't get audio once plugged in and not that they keep losing it over time and with different headphones like I'm experiencing.
Thanks for any help offered.

[Q] No sound after water damage

Hello all
I'm hoping for some thoughts/ advice. I managed to put my phone in the wash with my clothes, great - pulled it out after a few minutes so it didn't do the whole cycle . That was a month ago. Its been in the rice, its completely dry and it works perfectly amazingly APART from sound. There is no speaker and no microphone either and the earphones don't work either. I do get a crackle from the main speaker when it starts but its very short. The vibrate works, screen, charging, screen, sim - everything.
I've pulled it apart several times and removed what looked like some corrosion residue from the charger area and the camera. Ear speaker looks fine. The main speaker looks fine. My question is, is it worth me buying a new speaker, earphone jack and ear speaker or does it sound like its pretty much screwed?
thanks for your time
It's probably not the speaker but the electronics that run it. Amp / preamp ect.

Note 4 external speaker not working

Hey everyone. I bought a Verizon Note 4 on Facebook. I met the person and he showed me the phone, everything seemed to be fine. It sat on my desk for about 3 days while I waited on a new screen protector and case. A few minutes after turning it on I realized there was no sound from the external speaker. I factory reset and spent the night googling with no results. I contacted the person and they said it worked fine when they had it. So dead end there.
So here's what I've tried: factory reset twice, replaced the speaker, bent the speaker contacts out, blew out the headphone jack, plugged in out a headphone plug, and installed an app that lets you switch between headphones and speaker. The earpiece and Bluetooth audio work fine
Anyone have any suggestions? Thanks in advance
So I guess that's a no...
Sent from my ASUS_Z00AD using Tapatalk
My situation with my AT&T Note 4 is a little different, but really recent, so I'll add it to this thread. I got a broken phone and refurb'ed it by putting on a new screen.
Two weeks later I was listening to a podcast through the speaker. After a while suddenly the sound went mute. Also, no OS sounds would play. Rebooting the phone fixed it.
A week later, same activity, listening to a podcast. The speaker stopped playing again and several reboots did not fix it. After disassembling the phone and adjusting the spring clips that touch the speaker, and tightening the screws, it still wouldn't play.
I ordered just a replacement speaker part from eBay and put that in, and the sound was tinny but it played. The speaker is bonded into the housing, so the replacement process involved taking it out with a razor blade and destroying it. I used Go2Glue silicone glue to put the new speaker in and I was left with a tinny speaker that sounded blown.
I ordered a new housing that had the speaker bonded in there from the factory, to do the refurb "the right way" which was a tad more expensive. New speaker, still tinny like the last one. So, I'm not sure what is the deal with the initial speaker sounding fine, but dying on me. Then I get two in a row which sound terrible.
One guess is that the audio chip could have gone bad. Another is that my two new speakers are not genuine Samsung. I found this YouTube video a while back (neat if you have 30 minutes to spare) which shows a Chinese Note 4 clone, which apparently has poorer speakers than the real Note 4.

Distorted Audio - faulty hardware or software issue

I have had a problem with distorted audio from both speakers for a long time now. It sounds like the speakers might be cracked but it seems dubious that both the bottom and top one should crack at the same time. At first I thought it was a software issue as it started to appear around the time I rooted the phone and put a ROM on it (LeeDroid). However, when I restored it to stock now via a RUU-zip and subsequently updated it to Nougat, the problem is still there. The distorted audio is present in all kinds of audio playback – music, alarms, ringtones etc. I've run some tests and it seems to start at about -10db of max volume.
I did swap the USB charging port/headphone jack daughterboard a while ago but the problem was present even before that. The swap didn't make it better either.
I've tried to clean the grills with a soft toothbrush and carefully blown with some some pressurized air but with to no avail..
Should I bother to replace the speakers or could it still be software related in anyway?
Try a magnet(not too strong), rubbing it over the speaker grills in case there are iron filings weighing the speaker down, this usually just makes the speakers quiet though.
Thanks! I'll give it a try...
jamieunit said:
Try a magnet(not too strong), rubbing it over the speaker grills in case there are iron filings weighing the speaker down, this usually just makes the speakers quiet though.
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