EVO 4G flashed to BOOST>> MMS & HOTSPOT stopped - EVO 4G Q&A, Help & Troubleshooting

Sprint HTC EVO 4G flashed to BOOST MOBILE using BOOST SAMSUNG M540 as donor. I'm on the unlimited everything shrinkage plan since its inception and don't pay extra for the unlimited internet.
The MMS stopped a couple of months ago. I found that the donor phone was listed on the unsupported list for SPRINT discontinued phones. No problem just get a new donor phone. Hadn't done that yet, way down on the priority list LOL
But now... yesterday the HOTSPOT stopped giving an IP address. My internet has been going in and out due to some construction over the last week so I have been using the HS a great deal lately. Not streaming (don't watch videos or music) but I do upload many photos for CL and eBay listings.
Is anyone else experiencing this?
Is it due to the donor I have not changed out yet?
Has the HS changed? I know Boost has phased out the unlimited internet, is this what I am experiencing?
I know they have begun throttling back after 2.5GB.
If I have been throttled, would that prevent getting an ip address for the HS?
My account date is the 23rd and it happened on the 25th. 2.5GB in 2 days..... Anyway to figure out where I am on that limit? the account activity doesn't show it.
Just spoke with BOOST Mobile. I have not topped the data limit so I'm not being throttled back. The hotspot activates and starts. It appears in the available Access Points but it won't pass an ip address through to the laptop. I have tried 2 different machines so I
am sure it isn't the laptop. My laptop will still connect to it, it says limited capabilities and shows no ip address.
Any thoughts???
thanks in advance

Related

Major network access problem

I don't know what happened, but I can no longer access MediaNet. I was using Wifi this morning without issue. I then turned off Wifi and tried to use Skyfire and kept getting "could not connect to isp.cingular" message. Go into settings and MediaNet is my selected network for both settings, so I don't know why programs are trying to connect through isp.cingular. When I go into the Connection Manager and try to manually turn on my data connection nothing happens. If I click on it to bring up the settings all I get is the ActiveSync dialogue (which is below Data Connection in TF3D settings). It appears that changing my connection settings is doing nothing, it is stuck on isp.cingular somewhere and ignoring the fact that MediaNet is selected. I am now without any data connection on my phone!!! I don't tether and I don't use MediaNet much, so I don't think AT$T wouyld have suddenly blocked me. Soft resets do nothing. I really don't want to do a hard reset and lose all my customizations and have to reinstall all my apps. What could be causing this?
Just spent 45 minutes on the phone with AT$T and after first trying to convince me that the issue was my not having a smartphone plan (I politely insisted they were wrong) they conceded that there is an outage problem in my area. Anyone else in SoCal having problems getting on MediaNet today?
Miami_Son said:
I don't know what happened, but I can no longer access MediaNet. I was using Wifi this morning without issue. I then turned off Wifi and tried to use Skyfire and kept getting "could not connect to isp.cingular" message. Go into settings and MediaNet is my selected network for both settings, so I don't know why programs are trying to connect through isp.cingular. When I go into the Connection Manager and try to manually turn on my data connection nothing happens. If I click on it to bring up the settings all I get is the ActiveSync dialogue (which is below Data Connection in TF3D settings). It appears that changing my connection settings is doing nothing, it is stuck on isp.cingular somewhere and ignoring the fact that MediaNet is selected. I am now without any data connection on my phone!!! I don't tether and I don't use MediaNet much, so I don't think AT$T wouyld have suddenly blocked me. Soft resets do nothing. I really don't want to do a hard reset and lose all my customizations and have to reinstall all my apps. What could be causing this?
Click to expand...
Click to collapse
If it is trying to use isp.cingular for what ever reason... unless you are paying for a laptop connect plan, that access point name is turned off in your account. MEdia Net connection profile should be using the wap.cingular APN.
First check under the "network management" page. Where it says "Programs that automatically connect to the Internet should connect using" and make sure that is where you are seeing MEdia Net selected. If so, try the "restore proxy" cab in: Start/tools/Proxy Manager/Restore Proxy
GWelker62 said:
If it is trying to use isp.cingular for what ever reason... unless you are paying for a laptop connect plan, that access point name is turned off in your account. MEdia Net connection profile should be using the wap.cingular APN.
First check under the "network management" page. Where it says "Programs that automatically connect to the Internet should connect using" and make sure that is where you are seeing MEdia Net selected. If so, try the "restore proxy" cab in: Start/tools/Proxy Manager/Restore Proxy
Click to expand...
Click to collapse
OK, I have the exact same issue as of last evening. I am in Miami with a 305 area code. My GPS, Google Maps, eMail are all down. However, I am able to use PIE to get to the internet. My settings are all correct. ATT suggests a hard reset on my device. I do not believe it is an issue with my device and am not going to do a hard reset so that ATT can figure out what is wrong on their end.
I have MediaNet selected in both drop-down boxes, but when I try to do something like update my weather tab or access the internet I get a connection error referring to isp.cingular or it is blank. I don't know how long it has been out because I have push internet disabled and I mostly use Wifi. I just happened to notice it was out this morning. I tried to update the weather tab in TF3D and kept getting connection errors. It did finally update after repeated tries, but not again since. If anyone else is experiencing problems with MediaNet please post your location.
Miami_Son said:
I have MediaNet selected in both drop-down boxes, but when I try to do something like update my weather tab or access the internet I get a connection error referring to isp.cingular or it is blank. I don't know how long it has been out because I have push internet disabled and I mostly use Wifi. I just happened to notice it was out this morning. I tried to update the weather tab in TF3D and kept getting connection errors. It did finally update after repeated tries, but not again since. If anyone else is experiencing problems with MediaNet please post your location.
Click to expand...
Click to collapse
As I said in an earlier post, Miami (305) and having same problems over last 2 days.
My outage issue spontaneously resolved this morning. All data services on the device are now working again. ATT has no explanation but I knew that a hard reset was not going to be the answer.
No such luck for me, I'm afraid.
Oops.
Turns out I am still "down". Wierd thing though. If I have the phone plugged in to the USB at my office desktop, the communication and data issue goes away. If I unplug it, the problem is back.
I tried charging the phone from a wall jack and the data and communication problem still persisted.
This is very odd.
That's because when connected to a PC that has internet connection the phone uses it as a passthrough connection. I created a new connection on the phone using the wap.cingular access point and I have network connection again, but MediaNet is still a no go. AT$T is supposed to call me tonight to try and figure it out. Can't imagine I did anything to mess it up since MediaNet is a preconfigured connection and can not be changed/edited or even deleted.
OK, finally got the word on why I can no longer access MediaNet on my phone. Apparently, AT$T did some server upgrades recently and they now have the means to identify users on regular data plans who are now using smartphones and they block them. I have had a $15 a month unlimited data plan since February 2009 and have been using it first with an LG Incite and now with my Tilt 2, both smartphones. I originally did this by signing up for the data plan while my SIM was still in my RAZR. I guess in order to better serve their iPhone customers AT$T is now going after us casual users and screwing us out of our unlimited data plans by any means available. The joke's on them, though, as I can still access the network using the wap.cingular connection. Looks like I'll be switching providers when my contract is up in January.
Miami_Son said:
OK, finally got the word on why I can no longer access MediaNet on my phone. Apparently, AT$T did some server upgrades recently and they now have the means to identify users on regular data plans who are now using smartphones and they block them. I have had a $15 a month unlimited data plan since February 2009 and have been using it first with an LG Incite and now with my Tilt 2, both smartphones. I originally did this by signing up for the data plan while my SIM was still in my RAZR. I guess in order to better serve their iPhone customers AT$T is now going after us casual users and screwing us out of our unlimited data plans by any means available. The joke's on them, though, as I can still access the network using the wap.cingular connection. Looks like I'll be switching providers when my contract is up in January.
Click to expand...
Click to collapse
Well, that ain't my deal and I don't think it is yours either. With my sons phone I did the same thing as you describe but when ATT discovered it they just charged me full price for the data plan.
In my situation, I spent another hour on the phone with ATT today and they finally kicked me to HTC technical support. HTC is telling me to do a master reset on my phone and just to reinstall my apps and programs. I really don't want to do it but I am not sure I have a choice, unless someone has a better idea.
DLTempler said:
Well, that ain't my deal and I don't think it is yours either. With my sons phone I did the same thing as you describe but when ATT discovered it they just charged me full price for the data plan.
Click to expand...
Click to collapse
AT$T can not change any part of your plan without your consent, period. You have a contract and they would be violating it by changing any terms without your permission. This would allow you to cancel your contract without having to pay any early termination fees.
Let me know if a hard reset fixes your problem. I may do it just to see if it fixes mine. What a freaking hassle, though.
whatever the problem is, both ATT and HTC are recommending a hard reset. I am not happy about it but I may have no choice.
DLTempler said:
whatever the problem is, both ATT and HTC are recommending a hard reset. I am not happy about it but I may have no choice.
Click to expand...
Click to collapse
I'm tempted to do the same just to see if it works. I can't believe they suddenly cut me off from MediaNet, but not wap.cingular. I think Tech Support is full of it.
Miami_Son said:
I'm tempted to do the same just to see if it works. I can't believe they suddenly cut me off from MediaNet, but not wap.cingular. I think Tech Support is full of it.
Click to expand...
Click to collapse
Define what you mean by MEdiaNet? Because he MEdiaNet section of at&t's service (IE, the MEdiaNet home page) is only accessible via the wap.cingular APN and proxy enabled.
Sounds more like the proxy is not enabled on your phone, IMO.
well, I did check my proxy and the phone was still giving me data issues.
I cleared the phone and went back to factory settings. I reinstalled GoogleMaps and my pop email. Both worked fine!
I then did a full restore from backup. My problem was back. Although I did not make any changes prior to the phone faulting, something that is installed is interferring with the phones data connections and I will have to eliminate one app at a time to see which it is.
DLTempler said:
well, I did check my proxy and the phone was still giving me data issues.
I cleared the phone and went back to factory settings. I reinstalled GoogleMaps and my pop email. Both worked fine!
I then did a full restore from backup. My problem was back. Although I did not make any changes prior to the phone faulting, something that is installed is interferring with the phones data connections and I will have to eliminate one app at a time to see which it is.
Click to expand...
Click to collapse
How did you 'check' the proxy settings? And of course, all you did was restore the problem with a backup of corrupted settings.
I may be wrong, but I don't think an app caused this problem.
Well, the proxy was checked with ATT Tech Assistance on the phone. Didn't do anything.
I am now selectively adding apps. I restored my PIM so my contacts and appointments are all back. When I added Pocket Internet Explorer there was a problem and so I removed it. Problem resolved. Just added Skyfire and seems ok. I have added back my SPB stuff (PP, Weather, Wallet, BackUp, MS), GoogleMaps. I don't have any more time to dcik around with this so I am calling it a day and will play with it a bit more over the next couple of days to see if I can narrow down the problem.
Miami_Son said:
OK, finally got the word on why I can no longer access MediaNet on my phone. Apparently, AT$T did some server upgrades recently and they now have the means to identify users on regular data plans who are now using smartphones and they block them. I have had a $15 a month unlimited data plan since February 2009 and have been using it first with an LG Incite and now with my Tilt 2, both smartphones. I originally did this by signing up for the data plan while my SIM was still in my RAZR. I guess in order to better serve their iPhone customers AT$T is now going after us casual users and screwing us out of our unlimited data plans by any means available. The joke's on them, though, as I can still access the network using the wap.cingular connection. Looks like I'll be switching providers when my contract is up in January.
Click to expand...
Click to collapse
just so you know, if you have ANY of your other phones that is NOT a smart phone, you can have them make that your primary phone using the IMEI number on that phone. Then it wont matter what phone you put your sim card in, because the plan rates will have to go by the phones IMEI number they have on file as your PRIMARY phone. I have gone through many supervisors with AT&T, and they confirm (without actually saying so) that as long as they have an IMEI number listed on the account that is NOT a smart phone, then they cannot make you change your data plan. Just FYI. They tried to do it to me, and I made them put my plan back, and it was a grandfathered plan, so it was a little bit of a pain, but I have a old plan, that has earlier nights and weekends, unlimited data, unlimited text, etc, all on a family plan. They thought they were slick, but Im smarter than that.

Accessing the web and market without android data plan

this may be a dumb question, but I just got the wife a G2 from Best Buy for Xmas ( awaiting it to be shipped ) and she now has a Cliq. I just got a new Cliq 1 month ago due to insurance replacement and I plan on giving my grandma her Cliq. lol yes my grandma....she has a BB and FB...lol anywho, I know she doesnt have a data plan but my question is
if she is on wifi can she access the web and android market without charge and if so, if she downloads apps, when she is not on wifi will she be charged for using the apps such as hancent for text and things of that nature?
Wifi works just fine without a data plan, that's what I do as I'm still on a prepaid plan. No charges for wifi data as your not using their network. Standard SMS fees even while using Handcent will apply. If you want free SMS sign her up for google voice, but of course you won't be able to utilize it off of wifi if you have no data.
she has a reg plan, just not an android web plan, just minutes and text/pics. Its good to know she can download apps without a prob then. but...... will it be considered data through android web if she uses the apps not on wifi. she has a text plan i think
I believe that apps that require internet access to function simply won't if she's not on WiFi.
I don't think you can simply start accessing T-Mo's data connection without a plan so she should be fine. Just know that getting away from the WiFi signal may cause some apps to not work.
k, thanks guys....ill be back when my wife lets me root her g2...lol
I'd kill the APN settings on that sucka except for the MMS settings. Make sure the data is dead because in a lot of cases they can remove the actual plan, but not the data feature all together. This can result in even more expensive data charges ironically.
Make sure to call in and review this with a CSR so they note it on file in the event of an overage. I worked for an outsourced call center that did work for T-Mobile yeeeeaaars ago. They've always had liberal billing policies from what I remember so it shouldn't be a problem. I actually with they were in Canada because the providers here SUCK!
bongd said:
I'd kill the APN settings on that sucka .....
Click to expand...
Click to collapse
Excellent advice there!

[Q] Carrier charges for Internet Sharing??

I am wondering if someone can explain the details around the carrier restrictions for WP7 Wifi tethering (ICS), specifically for at&t. For instance, will at&t be able to see that we are using ICS mobile hotspot feature and charge extra for it? Also, I realize that the XDA users, being the ingenious bunch that you are, were able to hack the feature onto several phones already.
If we didn't hack the feature, how would this all normally work through the carrier? Is the feature unavailable unless you have a tethering plan or does it show up anyway as part of WP7 regardless?
Thanks!
anyone??
This is just an approximation idea how it (can) work(s):
In registry there is option to select through which profile (and thus APN) it connects. So if your carrier would force different APN that is used for hotspot then yes, it is possible. But you just change in registry the APN name (or profile name) and voila, it flows now all through normal, phone, APN.
Plus there is the possibility to sneak the packets and check what sites are being checked (namely windowsupdate.microsoft.com lol).
I am so glad that I live where I live. 3GB FUP (actually 6GB FUP till end of January, we got double FUP as a gift) for $30/month. And it runs upto 880kB/s . (1,5GB file downloaded with avg of 780kB/s, peak 882kB/s).
thanks for the info! Yeah I have no idea why they charge extra for tethering, makes no sense, especially since most carriers got rid of unlimited plans! Anyway, I agree with you, should be able to change the APN to route everything normally.
j_sous said:
thanks for the info! Yeah I have no idea why they charge extra for tethering, makes no sense, especially since most carriers got rid of unlimited plans! Anyway, I agree with you, should be able to change the APN to route everything normally.
Click to expand...
Click to collapse
Why? Because they are greedy bastards, that's why. Same internet, same data, same bits, could have used it as part of your normal data allowance but they charge you extra for it. Greed, pure and simple.
With the Focus, when tethering manually though the USB modem setting (google to find details) it goes through the WAP access point, and it shows up under phone data usage on my account (I have an unlimited data plan through my company). However, I tried using the ICS option and a few weeks later I got a text message from AT&T with the classic tethering data plan warning. I have since turned off ICS and have gone back to the USB modem method.
This is actually one of the reasons I don't want to upgrade to a 2nd gen device unless there is a known way to either use the USB modem feature or redirect the ICS through the WAP access point...

Wireless Tether (Sprint finds out?)

Basically how can Sprint find out if your wireless tethering for free. If you're rooted and using the free wireless tether app will going over a certain amount of data a day give them a alert. Thank you.
jnguyen12 said:
Basically how can Sprint find out if your wireless tethering for free. If you're rooted and using the free wireless tether app will going over a certain amount of data a day give them a alert. Thank you.
Click to expand...
Click to collapse
No Sprint will not be notified of going over a certain amount of data in a day, nor is there a cap for data usage when using the wireless tether app.
I just checked my 4G usage for this month since I started tethering on Sprint.com and it's at 17GB whereas before it was like 4-5GB. It's partially the tethering but it's also because I've been using the Watch ESPN app a lot this month. Is there any way that Sprint will kick me off? It's all Sprint data and not roaming since it's 4G. Obviously they can tell I'm using a ton of data but has anyone ever been kicked off for using too much data? How much data have other people used?
frankquattrone said:
I just checked my 4G usage for this month since I started tethering on Sprint.com and it's at 17GB whereas before it was like 4-5GB. It's partially the tethering but it's also because I've been using the Watch ESPN app a lot this month. Is there any way that Sprint will kick me off? It's all Sprint data and not roaming since it's 4G. Obviously they can tell I'm using a ton of data but has anyone ever been kicked off for using too much data? How much data have other people used?
Click to expand...
Click to collapse
The only way that you are going to get kicked off for using too much data is if you are roaming when you use the data. And even then, more than half of your data usage would have to be while you are roaming. So, if your total monthly data usage is 4 gigs, and 2 1/2 of the gigs are used while roaming then you will most likely get a letter from sprint letting you know that they have terminated your account. This is commonly seen when a 00001 or other hacked PRL is loaded on your phone which causes you to constantly roam. But long answer short, you'll be fine...
jnguyen12 said:
Basically how can Sprint find out if your wireless tethering for free. If you're rooted and using the free wireless tether app will going over a certain amount of data a day give them a alert. Thank you.
Click to expand...
Click to collapse
Basically, when you tether you are sending your phones internet through wifi to your computer/device. Sprint only sees that you are using your internet on your phone, not where it is going. When you pay for the "tether service" from Sprint, there is a different way that you hook up to the internet. It is a separate service rather than just sharing your phone's internet connection with your computer/device.
SpecialAgentSicari said:
When you pay for the "tether service" from Sprint, there is a different way that you hook up to the internet. It is a separate service rather than just sharing your phone's internet connection with your computer/device.
Click to expand...
Click to collapse
Not exactly true. When you launch the unhacked Sprint Hotspot app it asks the Sprint Server if your phone is authorized to use the app. If you have not subscribed it errors out. The hacked app has the authorization check removed. When the hacked version launches it just shares the phone's internet connection with external devices. Sprint has no way of knowing that the internet traffic is going anywhere beyond the phone.
@ gharlane00,
Well put and agree'd!
gharlane00 said:
Not exactly true. When you launch the unhacked Sprint Hotspot app it asks the Sprint Server if your phone is authorized to use the app. If you have not subscribed it errors out. The hacked app has the authorization check removed. When the hacked version launches it just shares the phone's internet connection with external devices. Sprint has no way of knowing that the internet traffic is going anywhere beyond the phone.
Click to expand...
Click to collapse
Also not exactly true.
One thing they can see is the IPs of the pages you are going to, and different browsers make different page requests,like not pulling up the mobile versions of pages. (yes, I know this can be modified to pull up the nonmobile version.)
Not only is the tcp/ip page request header on an Android browser is completely different than say chrome/firefox/etc, but other applications use the same technique, like IM/BT/skype/etc.
If sprint really GAF, they could very easily see that you're tethering, from what I know.
EDIT: As an example, go here, and see what info it reveals.
Code:
Your IP Address / Hostname
Your IP Address: 72.94.***.**
Your Hostname: pool-********.phlapa.east.verizon.net
Browser/Computer Properties
Browser (User-Agent): [B]Mozilla/5.0 (Windows NT 6.0; rv:9.0.1) Gecko/20100101 Firefox/9.0.1[/B]
Time and Date: 3:48:11 PM - Saturday, February 04, 2012
Javascript: Enabled
Cookies Enabled: Enabled
Java Enabled: Not Available/Enabled
CPU class/type: [B]OS/CPU Windows NT 6.0[/B]
Screen Width x Height: 1280 x 1024
Screen Color Depth: 24
Window Width: 588 (45.9% of 1280)
Window Height: 353 (34.5% of 1024)
Browser Headers
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Encoding: gzip, deflate
Language: en-us,en;q=0.5
Connection: keep-alive
(edited for privacy, of course. )
Then, tether up, try it again, it will still show the same.
Sent from my calculator watch.
Sorry to bump an old thread, but Sprint doesn't know. What another user mentioned above is partially true, they can find out if you are excessively roaming. That will notify them, then they can investigate further and find which websites you're visiting etc. Then they will begin sending you letters.
my 2 cents. :good:
Yes Sprint can tell you tether
Ive been getting a text msg from Sprint, notifying me of doing something that isnt in my plan, they claimed I was "tethering" and setting up a "mobile hotspot" well I was sometimes, and btw I use xbox for LTE, so when they see alot of data being used like that, they will investigate, ive been with sprint for 10 years. That doesnt matter to them as they threatened to cut off my service, so I asked if they had any unlimited tethering/mobile hotspot and all they have is 6gb/month for $50 which is useless. so apparently they said I was going to Weather.com and NOAA website to much lol they couldnt even see that I had an Xbox One on LTE for past 2 months, and then you get an arab or some mexican that can barely speak english that doesnt know anything about phones/mobile development trying to tell you that you are tethering, the person I spoke with literally had to lookup the definition it was pathetic, sprint is going downhill as soon as I find another carrier with unlimited im flying to theyre store.

Galaxy Note 4- " this service requires a subscription" Error With Mobile Hotspot

Foxfi quit working
Help!! Foxfi stopped working this evening on my Verizon Note 4 and my wife's S4. I am located in central Sussex County, Delaware. We are both on unlimited plans but with different accounts. 4 G signal is strong (-88db). I activate WiFi hotspot from PDA Net. It takes me to "settings", I toggle Mobile Hotspot from "off" to "on". It tells me that it is checking subscription status and after about 30 seconds I get the Error message that this service requires a subscription. I use quite a bit of data but my wife (on a different account) uses almost none. Anyone else having trouble all of a sudden? Any idea what may be going on? Help!! Thanks.
It's happened too all Verizon users, bud.
LEAGLE77 said:
Help!! Foxfi stopped working this evening on my Verizon Note 4 and my wife's S4. I am located in central Sussex County, Delaware. We are both on unlimited plans but with different accounts. 4 G signal is strong (-88db). I activate WiFi hotspot from PDA Net. It takes me to "settings", I toggle Mobile Hotspot from "off" to "on". It tells me that it is checking subscription status and after about 30 seconds I get the Error message that this service requires a subscription. I use quite a bit of data but my wife (on a different account) uses almost none. Anyone else having trouble all of a sudden? Any idea what may be going on? Help!! Thanks.
Click to expand...
Click to collapse
Verizon threw in a silent update last night. All of us unlimited data users got screwed. If you look at the reviews for the app, everyone from our carrier is having the same problem. I've been looking for another app to change to that will do that same thing. No luck so far. Sucks, since I've been using Foxfi for years and it always worked like a champ.
I say BOOOOOO to Verizon. =(

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