I don't know what happened, but I can no longer access MediaNet. I was using Wifi this morning without issue. I then turned off Wifi and tried to use Skyfire and kept getting "could not connect to isp.cingular" message. Go into settings and MediaNet is my selected network for both settings, so I don't know why programs are trying to connect through isp.cingular. When I go into the Connection Manager and try to manually turn on my data connection nothing happens. If I click on it to bring up the settings all I get is the ActiveSync dialogue (which is below Data Connection in TF3D settings). It appears that changing my connection settings is doing nothing, it is stuck on isp.cingular somewhere and ignoring the fact that MediaNet is selected. I am now without any data connection on my phone!!! I don't tether and I don't use MediaNet much, so I don't think AT$T wouyld have suddenly blocked me. Soft resets do nothing. I really don't want to do a hard reset and lose all my customizations and have to reinstall all my apps. What could be causing this?
Just spent 45 minutes on the phone with AT$T and after first trying to convince me that the issue was my not having a smartphone plan (I politely insisted they were wrong) they conceded that there is an outage problem in my area. Anyone else in SoCal having problems getting on MediaNet today?
Miami_Son said:
I don't know what happened, but I can no longer access MediaNet. I was using Wifi this morning without issue. I then turned off Wifi and tried to use Skyfire and kept getting "could not connect to isp.cingular" message. Go into settings and MediaNet is my selected network for both settings, so I don't know why programs are trying to connect through isp.cingular. When I go into the Connection Manager and try to manually turn on my data connection nothing happens. If I click on it to bring up the settings all I get is the ActiveSync dialogue (which is below Data Connection in TF3D settings). It appears that changing my connection settings is doing nothing, it is stuck on isp.cingular somewhere and ignoring the fact that MediaNet is selected. I am now without any data connection on my phone!!! I don't tether and I don't use MediaNet much, so I don't think AT$T wouyld have suddenly blocked me. Soft resets do nothing. I really don't want to do a hard reset and lose all my customizations and have to reinstall all my apps. What could be causing this?
Click to expand...
Click to collapse
If it is trying to use isp.cingular for what ever reason... unless you are paying for a laptop connect plan, that access point name is turned off in your account. MEdia Net connection profile should be using the wap.cingular APN.
First check under the "network management" page. Where it says "Programs that automatically connect to the Internet should connect using" and make sure that is where you are seeing MEdia Net selected. If so, try the "restore proxy" cab in: Start/tools/Proxy Manager/Restore Proxy
GWelker62 said:
If it is trying to use isp.cingular for what ever reason... unless you are paying for a laptop connect plan, that access point name is turned off in your account. MEdia Net connection profile should be using the wap.cingular APN.
First check under the "network management" page. Where it says "Programs that automatically connect to the Internet should connect using" and make sure that is where you are seeing MEdia Net selected. If so, try the "restore proxy" cab in: Start/tools/Proxy Manager/Restore Proxy
Click to expand...
Click to collapse
OK, I have the exact same issue as of last evening. I am in Miami with a 305 area code. My GPS, Google Maps, eMail are all down. However, I am able to use PIE to get to the internet. My settings are all correct. ATT suggests a hard reset on my device. I do not believe it is an issue with my device and am not going to do a hard reset so that ATT can figure out what is wrong on their end.
I have MediaNet selected in both drop-down boxes, but when I try to do something like update my weather tab or access the internet I get a connection error referring to isp.cingular or it is blank. I don't know how long it has been out because I have push internet disabled and I mostly use Wifi. I just happened to notice it was out this morning. I tried to update the weather tab in TF3D and kept getting connection errors. It did finally update after repeated tries, but not again since. If anyone else is experiencing problems with MediaNet please post your location.
Miami_Son said:
I have MediaNet selected in both drop-down boxes, but when I try to do something like update my weather tab or access the internet I get a connection error referring to isp.cingular or it is blank. I don't know how long it has been out because I have push internet disabled and I mostly use Wifi. I just happened to notice it was out this morning. I tried to update the weather tab in TF3D and kept getting connection errors. It did finally update after repeated tries, but not again since. If anyone else is experiencing problems with MediaNet please post your location.
Click to expand...
Click to collapse
As I said in an earlier post, Miami (305) and having same problems over last 2 days.
My outage issue spontaneously resolved this morning. All data services on the device are now working again. ATT has no explanation but I knew that a hard reset was not going to be the answer.
No such luck for me, I'm afraid.
Oops.
Turns out I am still "down". Wierd thing though. If I have the phone plugged in to the USB at my office desktop, the communication and data issue goes away. If I unplug it, the problem is back.
I tried charging the phone from a wall jack and the data and communication problem still persisted.
This is very odd.
That's because when connected to a PC that has internet connection the phone uses it as a passthrough connection. I created a new connection on the phone using the wap.cingular access point and I have network connection again, but MediaNet is still a no go. AT$T is supposed to call me tonight to try and figure it out. Can't imagine I did anything to mess it up since MediaNet is a preconfigured connection and can not be changed/edited or even deleted.
OK, finally got the word on why I can no longer access MediaNet on my phone. Apparently, AT$T did some server upgrades recently and they now have the means to identify users on regular data plans who are now using smartphones and they block them. I have had a $15 a month unlimited data plan since February 2009 and have been using it first with an LG Incite and now with my Tilt 2, both smartphones. I originally did this by signing up for the data plan while my SIM was still in my RAZR. I guess in order to better serve their iPhone customers AT$T is now going after us casual users and screwing us out of our unlimited data plans by any means available. The joke's on them, though, as I can still access the network using the wap.cingular connection. Looks like I'll be switching providers when my contract is up in January.
Miami_Son said:
OK, finally got the word on why I can no longer access MediaNet on my phone. Apparently, AT$T did some server upgrades recently and they now have the means to identify users on regular data plans who are now using smartphones and they block them. I have had a $15 a month unlimited data plan since February 2009 and have been using it first with an LG Incite and now with my Tilt 2, both smartphones. I originally did this by signing up for the data plan while my SIM was still in my RAZR. I guess in order to better serve their iPhone customers AT$T is now going after us casual users and screwing us out of our unlimited data plans by any means available. The joke's on them, though, as I can still access the network using the wap.cingular connection. Looks like I'll be switching providers when my contract is up in January.
Click to expand...
Click to collapse
Well, that ain't my deal and I don't think it is yours either. With my sons phone I did the same thing as you describe but when ATT discovered it they just charged me full price for the data plan.
In my situation, I spent another hour on the phone with ATT today and they finally kicked me to HTC technical support. HTC is telling me to do a master reset on my phone and just to reinstall my apps and programs. I really don't want to do it but I am not sure I have a choice, unless someone has a better idea.
DLTempler said:
Well, that ain't my deal and I don't think it is yours either. With my sons phone I did the same thing as you describe but when ATT discovered it they just charged me full price for the data plan.
Click to expand...
Click to collapse
AT$T can not change any part of your plan without your consent, period. You have a contract and they would be violating it by changing any terms without your permission. This would allow you to cancel your contract without having to pay any early termination fees.
Let me know if a hard reset fixes your problem. I may do it just to see if it fixes mine. What a freaking hassle, though.
whatever the problem is, both ATT and HTC are recommending a hard reset. I am not happy about it but I may have no choice.
DLTempler said:
whatever the problem is, both ATT and HTC are recommending a hard reset. I am not happy about it but I may have no choice.
Click to expand...
Click to collapse
I'm tempted to do the same just to see if it works. I can't believe they suddenly cut me off from MediaNet, but not wap.cingular. I think Tech Support is full of it.
Miami_Son said:
I'm tempted to do the same just to see if it works. I can't believe they suddenly cut me off from MediaNet, but not wap.cingular. I think Tech Support is full of it.
Click to expand...
Click to collapse
Define what you mean by MEdiaNet? Because he MEdiaNet section of at&t's service (IE, the MEdiaNet home page) is only accessible via the wap.cingular APN and proxy enabled.
Sounds more like the proxy is not enabled on your phone, IMO.
well, I did check my proxy and the phone was still giving me data issues.
I cleared the phone and went back to factory settings. I reinstalled GoogleMaps and my pop email. Both worked fine!
I then did a full restore from backup. My problem was back. Although I did not make any changes prior to the phone faulting, something that is installed is interferring with the phones data connections and I will have to eliminate one app at a time to see which it is.
DLTempler said:
well, I did check my proxy and the phone was still giving me data issues.
I cleared the phone and went back to factory settings. I reinstalled GoogleMaps and my pop email. Both worked fine!
I then did a full restore from backup. My problem was back. Although I did not make any changes prior to the phone faulting, something that is installed is interferring with the phones data connections and I will have to eliminate one app at a time to see which it is.
Click to expand...
Click to collapse
How did you 'check' the proxy settings? And of course, all you did was restore the problem with a backup of corrupted settings.
I may be wrong, but I don't think an app caused this problem.
Well, the proxy was checked with ATT Tech Assistance on the phone. Didn't do anything.
I am now selectively adding apps. I restored my PIM so my contacts and appointments are all back. When I added Pocket Internet Explorer there was a problem and so I removed it. Problem resolved. Just added Skyfire and seems ok. I have added back my SPB stuff (PP, Weather, Wallet, BackUp, MS), GoogleMaps. I don't have any more time to dcik around with this so I am calling it a day and will play with it a bit more over the next couple of days to see if I can narrow down the problem.
Miami_Son said:
OK, finally got the word on why I can no longer access MediaNet on my phone. Apparently, AT$T did some server upgrades recently and they now have the means to identify users on regular data plans who are now using smartphones and they block them. I have had a $15 a month unlimited data plan since February 2009 and have been using it first with an LG Incite and now with my Tilt 2, both smartphones. I originally did this by signing up for the data plan while my SIM was still in my RAZR. I guess in order to better serve their iPhone customers AT$T is now going after us casual users and screwing us out of our unlimited data plans by any means available. The joke's on them, though, as I can still access the network using the wap.cingular connection. Looks like I'll be switching providers when my contract is up in January.
Click to expand...
Click to collapse
just so you know, if you have ANY of your other phones that is NOT a smart phone, you can have them make that your primary phone using the IMEI number on that phone. Then it wont matter what phone you put your sim card in, because the plan rates will have to go by the phones IMEI number they have on file as your PRIMARY phone. I have gone through many supervisors with AT&T, and they confirm (without actually saying so) that as long as they have an IMEI number listed on the account that is NOT a smart phone, then they cannot make you change your data plan. Just FYI. They tried to do it to me, and I made them put my plan back, and it was a grandfathered plan, so it was a little bit of a pain, but I have a old plan, that has earlier nights and weekends, unlimited data, unlimited text, etc, all on a family plan. They thought they were slick, but Im smarter than that.
Related
OMGGGGGGGGGGGGG ! ****, I HATE ROGERS !!!!
352 $ DATA CHARGES ON MY ACCOUNT...!
i swear i'm so ****in pissed at this point...i have the new HTC s621 and all these days the internet i've been using is ROGERS DATA, and i thought it was wi-fi - i always connected to wi-fi....guys, if it does say it's connecting to wi-fi and if it can't connect - it connects to the rogers data network without you knowing :S - that's ****ing ********. CALL ROGERS NOW AND TELL THEM YOU DIDN'T KNOW, YOU WERE UNAWARE, AND YOUR VERY DISAPPOINTED AND FRUSTRATED.A
i swear, you have no idea how pissed off i am...this is a ripoff - all these days i was connecting to free wi-fi points but guess what? that's not "FREE" it's rogers internet all this time :S - atleast some kinda notification or warning would be good. i swear, such a bunch of liars...i spoke to this girl in the data dept. and she said i can't do anything as of now because your bill's not registered yet. she blocked the internet access, though so that in future i don't get charged but they should have warned me before, i had no clue - i was going through the posts when i saw someone post a link about how somone got 1600 $ charges. anyway, i'm gonna call back the moment my bill comes...
rogers is LYING TO THEIR CUSTOMERS, OVERCHARGING CUSTOMERS, MAKING FALSE PROMISES AS WELL AS NOT PROVIDING ANY VITAL INFORMATION...i'm sick and tired of this ********. everything with them is getting messed....guys, please be AWARE if any of you have SMART PHONES OR BLACK BERRY'S - be careful, especially if you have wi-fi, you might want to get rogers data serviced blocked.
p.s: WHY SHOULD ANYONE PAY FOR SOMETHING THEY AREN'T EVEN AWARE OF? honestly speaking, rogers defaulted the GPRS?EDGE option on the s621 so it connects to rogers internet without your permission - that's just WRONG on every level - that's like tresspassing onto someone's property and getting charged for it while you thought your on a public property....seriously, think about it guys - i'm waiting for my bill to come so i can get them to credit me that charge, i ain't paying a penny - otherwise i'll cancel everything with them.
i hope you can get the charges removed if you didnt know you were being charged. the real problem is that you do not know how to use your phone. i have had several versions of the phone you are using, as well as several others that have similar capabilities and i have yet to have this kind of a problem. read your manual and learn what the indicators mean that run accross the top of your screen. it will show you when you are attached to a wifi network and when you are connecting to a wifi network. if you are surfing the net without a wifi network these icons will not be present. there is also a speed difference in downloading info. learn to protect yourself, bro.
i am not pro rogers, either. i spent 55min on the phone with them last night trying to adjust my plan and it should only have been a 15 min conversation. i am aware of how difficult they can be to deal with but the problem you are having is not really their fault
You should familiarize yourself with the device, and how to tell when it's connected to WiFi. For one thing, if it's not WiFi, it's a heck of a lot slower than when it is. For another, your homescreen shows when you're connected to an access point, as does the iconbar up top.
its annoying there is no way to disable gprs and keep the settings stored. most of the time I delete the gprs settings then if i ever want to use it i just add the account in. I'm on vodafone so its simply internet for the ap and web/web user pass. Pretty easy to type in when ever you need to. Basically if you see the 2 arrows where the signal icon usually is, you will be being billed.
I have to agree... I mean you should easily notice the difference between wifi and grps...
i have to admit - i just bought this phone on the weekend and i got a basic data plan ($15CDN) through Rogers for the times I will not have wi-fi access. So I am sitting at work conncted to WiFi (there are 4 valid hotspots in my office ) - I am conncted to one (I know because it says so) HOWEVER, the E is still displayed over the signal strength indicator telling me that EDGE is in use even though I am connected to a Wi-Fi...I am so confused. So I went to the Rogers site to try and check my usage but no joy there as there was no information ... even my phone upgrade charge has not yet appeared...can someone a little more knowledgeable on this unit please confirm whats happening either way? I mean - even if you are connected to WiFi will E appear since technically it is available - however not being used since it should be over-ridden by the availability of WiFi?
You should call Rogers...
enroh said:
i have to admit - i just bought this phone on the weekend and i got a basic data plan ($15CDN) through Rogers for the times I will not have wi-fi access. So I am sitting at work conncted to WiFi (there are 4 valid hotspots in my office ) - I am conncted to one (I know because it says so) HOWEVER, the E is still displayed over the signal strength indicator telling me that EDGE is in use even though I am connected to a Wi-Fi...I am so confused. So I went to the Rogers site to try and check my usage but no joy there as there was no information ... even my phone upgrade charge has not yet appeared...can someone a little more knowledgeable on this unit please confirm whats happening either way? I mean - even if you are connected to WiFi will E appear since technically it is available - however not being used since it should be over-ridden by the availability of WiFi?
Click to expand...
Click to collapse
Ok if you see the little E logo over the signal that doesn't always mean your using GPRS because if I send a picture message it will stay on all day and night but it doesn't use it.
Easy way to find out is to just go into your comm manager and look for the data transfer... if its "lit up" then it's on, all you have to do is click it to turn it off manually.
Rogers is not to blame, but rather HTC. I have the same issue with my Titan/Mogul on Telus. Even if you shut down your EVDO/EDGE connection through Comm Manager, it will reconnect. There should be an option to set priority to WiFi when a hotspot connection is established, but there isn't and that's an awful feature.
I'm around a WiFi connection most of the time so the solution to this is to delete the wireless profile. Fortunately Telus doesn't require user names and passwords to connect so it's just a matter of having it dial #777 to establish a connection when needed.
Its a shame dude. I have a 200 meg plan so I am covered for data.
BUT I still use a GPRS data tracker to keep an eye on hwo much data I use. A well spent $US7.95 - dont try using a pirated version of these, as the DASH/S620/S621 uses a different .DLL than that is supplied in the pirate version. Just pay the $$ to save some $$
I use this for added assurance:
http://www.spbsoftwarehouse.com/products/gprsmonitor/?en
Spb GPRS Monitor
Spb GPRS Monitor is a complete solution for measuring the amounts of data transfers via your GPRS, CDMA or GSM network connection and calculating network usage costs. Spb GPRS Monitor monitors all data transfers you perform and calculates the cost of your GPRS usage taking into account your service plan details: inclusive data amount, data block size. etc.
# Taskbar icon that shows GPRS connection speed and other indicators
# Pop-up window that shows all GPRS information
# Warning notifications on daily/monthly traffic limits
# Detailed connection usage and cost charts
# Detailed text reports of your connection usage and cost
# Export to CSV for use with Microsoft® Excel and Access
# 440+ pre-defined service plans
# Today plug-in that shows GPRS speed and other statistics
# Skin format interface
Oh man this site is the best. There is a tool in this thread that allows you to toggle your provider's data connection on/off and contrary to HTC's Conn Manager, it keeps it off
Working like a charm on my Mogul !
ThaiM said:
I use this for added assurance:
http://www.spbsoftwarehouse.com/products/gprsmonitor/?en
Click to expand...
Click to collapse
This is for Pocket PCs. They have a special Smartphone version but that does not run properly on WM5 on my S620: I can not make any changes in the preferences because there is no "OK/done etc" button to press once I've chosen new settings.
Rogers is owned, run and supported by a bunch of idiots. Anyway I got one of those bills once and now everything else than voice is blocked. Goddamned retards!
But since we're in Canada, that's still the best available option.
BTW It took me over a month to get a TyTN from them. They lost packages, orders, didn't know who I was, kept me on the phone for hours and much more. It's not over yet, since we're not sure if we are going to pay the right price.
when i had my treo 680 my friend opened yahoo sports on my pda (auto refreshes) and i didnt know he did that. i never knew internet was open so i didnt bother with it. got a 300$ phone bill cuz for internet. they were nice enough to wave it off. just call them and be really nice and polite. i dont see why they wont do the same for u.
i canceled data on my account so its not possible to anyone to use data on it anymore thank god
Rogers
I got the same problem as you but i did not pay anthing when i told them thats was by mistake and you can disactivate Rogers data dawnload without any problems to be more sure in the future.
I disabled my GPRS on my s621 by going to the connections and changing the settings for that account (I removed the m form internet.com so it says internet.co). This way if I loose my wifi it cant switch to GPRS. If I absolutely need GPRS I just go and change it back. You can test it by stopping wifi and opening IE and trying to connect to a site. You should get an error message.
As for the original post on this thread:
defaulting the grps/edge option on the S621 is like trespassing? I don't think so. You're buying a windows smartphone and the whole point is to use data on the device - why wouldn't they have that option programmed in and turned on? Everyone would complain that they can't use data on a phone that they purchased specifically for that purpose - gimme a break. I know the phone has wifi, but its of course going to have the means to connect to the cell phone network for data usage as well, use your brain a little.
Anyways, I do agree that there should be a better indicator or a pop-up of some sort that comes up when wifi drops out and gprs/edge kicks in - but it should be user beware either way when it comes to data charges.
Easiest and best solution is yeah, delete out the profile or block it from the provider side. It sucks though if you really need to use data on the cell network for an emergency and you have to redo the settings.
lukybandit said:
OMGGGGGGGGGGGGG ! ****, I HATE ROGERS !!!!
352 $ DATA CHARGES ON MY ACCOUNT...!
i swear i'm so ****in pissed at this point...i have the new HTC s621 and all these days the internet i've been using is ROGERS DATA, and i thought it was wi-fi - i always connected to wi-fi....guys, if it does say it's connecting to wi-fi and if it can't connect - it connects to the rogers data network without you knowing :S - that's ****ing ********. CALL ROGERS NOW AND TELL THEM YOU DIDN'T KNOW, YOU WERE UNAWARE, AND YOUR VERY DISAPPOINTED AND FRUSTRATED.A
i swear, you have no idea how pissed off i am...this is a ripoff - all these days i was connecting to free wi-fi points but guess what? that's not "FREE" it's rogers internet all this time :S - atleast some kinda notification or warning would be good. i swear, such a bunch of liars...i spoke to this girl in the data dept. and she said i can't do anything as of now because your bill's not registered yet. she blocked the internet access, though so that in future i don't get charged but they should have warned me before, i had no clue - i was going through the posts when i saw someone post a link about how somone got 1600 $ charges. anyway, i'm gonna call back the moment my bill comes...
rogers is LYING TO THEIR CUSTOMERS, OVERCHARGING CUSTOMERS, MAKING FALSE PROMISES AS WELL AS NOT PROVIDING ANY VITAL INFORMATION...i'm sick and tired of this ********. everything with them is getting messed....guys, please be AWARE if any of you have SMART PHONES OR BLACK BERRY'S - be careful, especially if you have wi-fi, you might want to get rogers data serviced blocked.
p.s: WHY SHOULD ANYONE PAY FOR SOMETHING THEY AREN'T EVEN AWARE OF? honestly speaking, rogers defaulted the GPRS?EDGE option on the s621 so it connects to rogers internet without your permission - that's just WRONG on every level - that's like tresspassing onto someone's property and getting charged for it while you thought your on a public property....seriously, think about it guys - i'm waiting for my bill to come so i can get them to credit me that charge, i ain't paying a penny - otherwise i'll cancel everything with them.
Click to expand...
Click to collapse
lol, it's always funny when people like to blame everyone but themselves for their own ignorance.
Rogers did not program the software, HTC did.
Rogers did NOT tell you not to read your manual did they?
Your phone tells you what type of connection you are using you just need to know how to use your phone.
If you call up Rogers and tell them you thought you were using WiFi and ask NICELY (Don't go off half cocked like you did above) they Will remove the charges.
enroh said:
i have to admit - i just bought this phone on the weekend and i got a basic data plan ($15CDN) through Rogers for the times I will not have wi-fi access. So I am sitting at work conncted to WiFi (there are 4 valid hotspots in my office ) - I am conncted to one (I know because it says so) HOWEVER, the E is still displayed over the signal strength indicator telling me that EDGE is in use even though I am connected to a Wi-Fi...I am so confused. So I went to the Rogers site to try and check my usage but no joy there as there was no information ... even my phone upgrade charge has not yet appeared...can someone a little more knowledgeable on this unit please confirm whats happening either way? I mean - even if you are connected to WiFi will E appear since technically it is available - however not being used since it should be over-ridden by the availability of WiFi?
Click to expand...
Click to collapse
You were not properly informed of data plans. You should cancel your $15 / 1.5MB data plan and get the $10 / 10MB mobile internet plan instead. Plus you get 33% off of a mobile internet plan, but not a data plan, if you have and value pack (ie, call display & voicemail) so it would actually only be $6.67
It started yesterday and I don't know why. Go to check my weather, hit update and after about 10 seconds I get a bubble telling me that an unknown connection error ocurred and to try again later. I can make phone calls, send and receive texts, but can't check my weather. If I soft reset it works fine. Today, go to check my weather again and same problem. Been making phone calls and texting all morning without issue. Soft reset and again it works fine. Obviously, something is going wrong with my data connection over time, but what could cause it to just shut down completely requiring a soft reset to fix?
More weirdness. I tried manually turning on my data connection in the Connection Manager and as quickly as I turn it on it turns itself off. WTF! I haven't done/added anything to the phone in a week. Is this something on AT$T's end, could they be blocking me from using data for some reason?
About 2 weeks ago I did some regedit to have the data connection turn off automatically after 5 mins of non-use. It was working fine after that and anytime it needed a data connection it would make it. I don't remember where the setting was to change it back, but I doubt this is the problem because this issue just started yesterday.
I'm on AT&T also, on the new leaked ROM, and I have exactly the same issue. It started about 2-3 weeks ago, and I noticed the connection drops overnight (during the day I have no problems), and it'll only come back after restart or reset. I think it's AT&T's network...
Miami_Son said:
Is this something on AT$T's end, could they be blocking me from using data for some reason?.
Click to expand...
Click to collapse
Maybe they work on improving their towers and network lol
T-Mobile does that also.
i get a Could not coonect bubble,and have to manualy enable my data conection.If you guys are Tethering our providers automaticly drop our priority level...Unlimited my ass,they tried to cap me at Edge speed and all i had to do was disable/enable the data conection to blast 3g...
I found the problem, but I still don't know what caused it. I'm leaning towards something done on AT$T's end. I have always had my phone configured to use the AT$T ISP in network properties. Apparently, it no longer likes this setting. Switched back to MediaNet and all is working just fine. Problem is that when I first got the phone I did speed tests using both settings and AT$T ISP was faster, so that's why I set it that way. I can't test it now because it won't stay connected with that setting. Can AT$T block users from a particular connection? I don't tether and the most data I've ever used was 280mb last month. Hardly a reason to block me.
I'm not thethering either, my usage is roughly 600 MB/mo and my network is already set to MediaNet. This problem started recently, didn't have it before.
Looks like it is something going on with AT$T. A number of my friends from different states have reported issues over the past 2 weeks with several having severe connection issues the past few days. These are people on varying devices including iPhones, Blackberrys and smartphones. I hope it is due to AT$T finally upgrading their network and not overload from all the new iPhone users and abusive tetherers.
I replaced my galaxy s 2 because it was acting up and now i have rooted one and also put stock rom bloat free and i recently noticed that sometimes my phone have hard time connecting to data. i can see the uplink sign go green but the downlink arrow doesnt blink and phone keeps me waiting waiting and waiting and i have to restart the phone or leave it for good 5 or 10 minutes to be able to start working. can anyone please tell me if thats a hardware issue or the software? do i need to have my phone replaced?, i dont know if tmobile store would exchange phone now because i purchased phone on 12th and its been 12 days if the reffer me to customer service then they will send me a refurbished phone which i do not want because i paid full price for phone.
any help will be appreciated.
Data connection problem
If you haven't already tried, go to Settings/Wireless and network/Mobile networks/Access Point Names and if there is an option to reset, select it. I had a similar problem with data connections - up and down lights blinked but no connection - and T-mobile support helped me out. Also, make sure Use packet data and Data roaming are checked.
mtmikey said:
If you haven't already tried, go to Settings/Wireless and network/Mobile networks/Access Point Names and if there is an option to reset, select it. I had a similar problem with data connections - up and down lights blinked but no connection - and T-mobile support helped me out. Also, make sure Use packet data and Data roaming are checked.
Click to expand...
Click to collapse
I've had the problem too, both on 4G and WiFi. There is a warning on the data roaming option about incurring extra charges. Is this true? I know that my plan says free domestic roaming, but I'm not sure that applies to data?
The T-mobile rep allowed that this was confusing. They stated that there are no additional charges within the US. Roaming is required because TM uses other providers' (i.e. Verizon) towers in some locations.
I have this same problem, Im wondering if the update coming out next month for wi-fi calling will address this, or what about using the new sim card??? Its pretty annoying but i didnt want to really exchange my phone b/c this is the only problem im having as well as the vertical lines which i have pretty much learned to live with.
K_esco said:
I have this same problem, Im wondering if the update coming out next month for wi-fi calling will address this, or what about using the new sim card??? Its pretty annoying but i didnt want to really exchange my phone b/c this is the only problem im having as well as the vertical lines which i have pretty much learned to live with.
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i am using the new sim card already... i dont know if the problem is with new sim card or the phone itself but it gets annoying sometimes when i need internet and it doesnt wanna work.
Has anyone had any luck fixing this?
I noticed this problem sometime after rooting and flashing roms. Now I'm on the stock rom released in the dev channel. I've talked with customer servie for an hour and none of their solutions fixed anything for me.
I don't have a good backup - is there anything I can do?
I haven't been bitten by this again. It has been a couple days and I've since replaced my phone (today). But I haven't been on 4G much. Wifi has been working fine for the last couple days.
I am wondering if someone can explain the details around the carrier restrictions for WP7 Wifi tethering (ICS), specifically for at&t. For instance, will at&t be able to see that we are using ICS mobile hotspot feature and charge extra for it? Also, I realize that the XDA users, being the ingenious bunch that you are, were able to hack the feature onto several phones already.
If we didn't hack the feature, how would this all normally work through the carrier? Is the feature unavailable unless you have a tethering plan or does it show up anyway as part of WP7 regardless?
Thanks!
anyone??
This is just an approximation idea how it (can) work(s):
In registry there is option to select through which profile (and thus APN) it connects. So if your carrier would force different APN that is used for hotspot then yes, it is possible. But you just change in registry the APN name (or profile name) and voila, it flows now all through normal, phone, APN.
Plus there is the possibility to sneak the packets and check what sites are being checked (namely windowsupdate.microsoft.com lol).
I am so glad that I live where I live. 3GB FUP (actually 6GB FUP till end of January, we got double FUP as a gift) for $30/month. And it runs upto 880kB/s . (1,5GB file downloaded with avg of 780kB/s, peak 882kB/s).
thanks for the info! Yeah I have no idea why they charge extra for tethering, makes no sense, especially since most carriers got rid of unlimited plans! Anyway, I agree with you, should be able to change the APN to route everything normally.
j_sous said:
thanks for the info! Yeah I have no idea why they charge extra for tethering, makes no sense, especially since most carriers got rid of unlimited plans! Anyway, I agree with you, should be able to change the APN to route everything normally.
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Why? Because they are greedy bastards, that's why. Same internet, same data, same bits, could have used it as part of your normal data allowance but they charge you extra for it. Greed, pure and simple.
With the Focus, when tethering manually though the USB modem setting (google to find details) it goes through the WAP access point, and it shows up under phone data usage on my account (I have an unlimited data plan through my company). However, I tried using the ICS option and a few weeks later I got a text message from AT&T with the classic tethering data plan warning. I have since turned off ICS and have gone back to the USB modem method.
This is actually one of the reasons I don't want to upgrade to a 2nd gen device unless there is a known way to either use the USB modem feature or redirect the ICS through the WAP access point...
Hi, its my first post on the Z1C forum.
I just got one yesterday to replace my Nexus 5 and am accounting a few things I need help with since I am new to the xperia line of phones.
So my phone looks like this (for data) however I can't browse anything. I have mobile data enabled, national roaming and preferred network being 4G but nothing is working. With my Nexus 5 my data just worked so I am unsure why this is happening here. I can send texts and make calls just fine. Phone is on lolipop 5.0.2
The wifi signal in my room is terrible and its constantly dropping and when that happens I can't do anything with it.
I am on tesco mobile with a 2GB 4G plan.
http://imgur.com/GBhJJEW
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Edit: So I looked around I went into mobile network and scanned, found tesco and registered. So I have 3G data now, but 4G isn't registering. Maybe I need to phone up Tesco and ask them.
Or maybe it's just not a 4G mast where you're connecting?
Is problem "no mobile data at all" or "no LTE connection" ?
Can you transfer data on 3G?
If so - check twice if your SIM card is LTE compatible.
I had to adjust the APN on my phone when I first got it as the one it autodetected wasnt correct. Try that out.
Hi so i just got a z1c and this happened to me. I could send and get text/calls even get notifications and updates. I called sony and t-mobile, nether could help me. Then i found a option under "more" in settings to update "Internet settings" find your server and hit ok. Try it out, i hope this helps.
In my case I needed to contact my carrier to enable 4G. Tried it?
Not sent by me.
settings.>>other>>>internet settings>>>download internet and mms settings...
this should do the trick...
Inconsistent Connection
I got my Z1C a few days ago and updated it to Lollipop yesterday. Ever since the update, the phone has been dropping data connection. I don't know what's the initial cause yet but as it stands, in order to get it working again I have to take out the SIM and reinsert it multiple times. I'm watching it carefully tho because it seems to happen whenever I start Candy Crush. Is there anybody else having this experience?