Develop Bugs

Data Connection

I seem to be having some problem with my HSDPA connection on my desire. I'm wih Three UK and I can't tell is it is my network on the phone.
What happened is for some reason it just wont work anywhere I go. For the first few weeks its worked fine and then towards the end of last month they sent me texts saying they would cut my internet off if I carry on using it but I can't see that having anything to do with it as it is a new month.
The phone is rooted and I've flash the new DeFrOsT Rom (2.0a) and it started working again but then when I logged into the Facebook app it stopped working and went to R (also the wholetime I'm connected to a wifi and when I disconnect from wifi I still get the no connection).
I tried uninstalling Facebook and logging out and no luck
I was wondering if anyone had any experience with this or it is happening to them or you know a fix.
I also attached some screenshots of the message I get, I can't actually read the full message as it cuts it off and then when you select it, it just takes you to the homepage.

the R is for roaming
how is the signal strength where you're located?
go into settings -> wireless and networks ->
tell me what roaming settings you have enabled
untick the box to allow data roaming
data roaming will take place when the signal strength is very low and you are therefore using other carrier's networks (this might also incur high data costs!)

Data roaming is disabled and the signal in my area is usually quite good. Also when I go into a city around here or anywhere nothing changes it still sticks on R.
Plus before I started to flash it with roms and rooted it, it would nearly always have HSDPA connection.

so although data roaming is disabled your phone is roaming...
can i ask why it is that 3 told you that they will disable your internet? this seems to be the main problem...
have you tried flashing a different radio?
this will definitely have some change

They sent a text I was reaching/reached my data allowance for the month (so called unlimited =/)
And yeah I've just flashed the new radio that is needed for defrost 2.0a however it did happen before I flashed it.
For some reason it has got proper signal and HSDPA for the time being and as far as I know I did nothing to make it any better.
Got a feeling it will go again but I'll keep you updated.
I'll have to ring three up tomorrow if I can't get it sorted as I'm going on holiday and I'll be screwed with out it,

sounds to me like you have a data cap where if you exceed a certain limit your internet is stopped.
the fact that you are in roaming makes me think that it is a trick so that 3 can charge you large amounts so be careful.
glad the radio update worked for you
let us know if the problem persists
although there's not much we can do unless we know it's been sorted with your provider.

Thanks for the help.
The thing I don't get is the roaming bit as when it says I'm roaming I can make calls and text fine and there is no charge or anything on my bill it just uses normal minutes

honestly it sounds to me like a problem with your provider
does it still say roaming with the new radio?
if it does then phone your provider because they can charge you a large amount for roaming

Three only run a 3G network in the UK. To provide coverage and data connectivity (mainly EDGE) in the areas between their masts they partner with Orange. Your Desire will roam onto the Orange (and possibly now T-Mobile since they merged on Monday) network when it has a weak or no 3G signal. To allow data in these circumstances you must have data when roaming enabled.
There is no additional charge for 3 customers to use data roaming while in the UK. It is part of your monthly bundle. However, please remember to turn data roaming back off when you travel abroad or it'll cost you a fortune!
Sent from my HTC Desire using XDA App

+1 for the above, roaming is all well and good but of you leave it on when your on holiday youll definately remember it!

McMichaeli said:
Three only run a 3G network in the UK. To provide coverage and data connectivity (mainly EDGE) in the areas between their masts they partner with Orange. Your Desire will roam onto the Orange (and possibly now T-Mobile since they merged on Monday) network when it has a weak or no 3G signal. To allow data in these circumstances you must have data when roaming enabled.
There is no additional charge for 3 customers to use data roaming while in the UK. It is part of your monthly bundle. However, please remember to turn data roaming back off when you travel abroad or it'll cost you a fortune!
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Thanks I didn't realise I could use data roaming as when I clicked to enable it it said I may be charged so I didn't bother but now I will as I wont get charged
I was just about to say that the original problem had gone but it's decided to happen again just as I tried to log into ebay and download something from the market. However I think it has started to use data roaming as there is now an R in the signal box but a G next to it where the H would be.
Think I'll be ringing them up today

Using Desire on T-mob abroad?

hi, ill be going to turkey in a few days and i was wondering how to make sure no unwanted charges occur. now it seems t-mob charge the ridicules price of 7.50 per mb, and calls are 1.50 a min or sommin stupid like that.
If i stay in aeroplane mode but keep wifi on, it would be safe right? is there anything else i gota watch out for,
and lastly does anybody know if T-mob offer a unlimited data plan for a month aboard or something, i cant find it on-line or over the phone

Just turn off the 'Data Roaming' option or perhaps even better turn off the 'Mobile Network' option.
I've never heard of a unlimited data plan for abroad use.
You can buy 'aboard boosters' from T-mobile (UK) such as Euro Boosters with so many minutes for a certain cost.
If you really need unlimited data then probably best to use a local SIM card over there (providing you've unlocked your phone of course)

I went to the States last month and just switched off Data Roaming, and Always on data networks. Phone still works, just can't use anything that uses the net.

kool, where do i turn data roming off and always on data networks, also will wifi work without these options

Go to Settings > Wireless & Networks > Mobile Networks.
Both options are in there (Data Roaming should be at the top, with Always On at the bottom).
Wireless will work fine without either of these options enabled.
I would suggest getting an app like NetCounter so you can keep an eye on what's going in/out - though nothing should be going through the network if both options are disabled.

cheers guys

Hey TurkzZ,
I was in France recently and I must say, TMO were very responsible.
When I arrived in France, they sent me a text advising how much it would cost to make and receive calls and texts and how much per MB data (this was a little confusing, because I couldn't use data anyway unless I bought a booster, see below).
That said, I opted for a weeks data for £5 but it wasn't quite enough and I topped up twice for £1. Should have bought £10 in the first place.
Basically, you can't use data until you pay for it (get redirected to a payment portal if you try and surf for example) and when you use up that booster, you can't use any more data until you get another booster. Pretty hard to get caught out.
All in all, with the boosters and a couple of calls/texts here and there, my bill was over by about £15.
Enjoy the weather in Turkey
BTW, calls in France were £0.35 to make and £0.15 to receive if I remember correctly.

Only thing to watch out is the euro text/call boosters tmob offer you in the text message. I always presumed that they are a one off, but i found out that once you order one through sms, tmob put them on your account as a montly option!! I had to call customer services to have them removed from my account the next month ...

Cheers guys , I'm in turkey now , un checked those 2 options and also selected aeroplane mode, and on WiFi now, what is strange is that I can access YouTube which is blocked here wid the YouTube app, and even.mote interesting , I can download Iplayer programs via myplayer app lol

Major network access problem

I don't know what happened, but I can no longer access MediaNet. I was using Wifi this morning without issue. I then turned off Wifi and tried to use Skyfire and kept getting "could not connect to isp.cingular" message. Go into settings and MediaNet is my selected network for both settings, so I don't know why programs are trying to connect through isp.cingular. When I go into the Connection Manager and try to manually turn on my data connection nothing happens. If I click on it to bring up the settings all I get is the ActiveSync dialogue (which is below Data Connection in TF3D settings). It appears that changing my connection settings is doing nothing, it is stuck on isp.cingular somewhere and ignoring the fact that MediaNet is selected. I am now without any data connection on my phone!!! I don't tether and I don't use MediaNet much, so I don't think AT$T wouyld have suddenly blocked me. Soft resets do nothing. I really don't want to do a hard reset and lose all my customizations and have to reinstall all my apps. What could be causing this?

Just spent 45 minutes on the phone with AT$T and after first trying to convince me that the issue was my not having a smartphone plan (I politely insisted they were wrong) they conceded that there is an outage problem in my area. Anyone else in SoCal having problems getting on MediaNet today?

Miami_Son said:
I don't know what happened, but I can no longer access MediaNet. I was using Wifi this morning without issue. I then turned off Wifi and tried to use Skyfire and kept getting "could not connect to isp.cingular" message. Go into settings and MediaNet is my selected network for both settings, so I don't know why programs are trying to connect through isp.cingular. When I go into the Connection Manager and try to manually turn on my data connection nothing happens. If I click on it to bring up the settings all I get is the ActiveSync dialogue (which is below Data Connection in TF3D settings). It appears that changing my connection settings is doing nothing, it is stuck on isp.cingular somewhere and ignoring the fact that MediaNet is selected. I am now without any data connection on my phone!!! I don't tether and I don't use MediaNet much, so I don't think AT$T wouyld have suddenly blocked me. Soft resets do nothing. I really don't want to do a hard reset and lose all my customizations and have to reinstall all my apps. What could be causing this?
Click to expand...
Click to collapse
If it is trying to use isp.cingular for what ever reason... unless you are paying for a laptop connect plan, that access point name is turned off in your account. MEdia Net connection profile should be using the wap.cingular APN.
First check under the "network management" page. Where it says "Programs that automatically connect to the Internet should connect using" and make sure that is where you are seeing MEdia Net selected. If so, try the "restore proxy" cab in: Start/tools/Proxy Manager/Restore Proxy

GWelker62 said:
If it is trying to use isp.cingular for what ever reason... unless you are paying for a laptop connect plan, that access point name is turned off in your account. MEdia Net connection profile should be using the wap.cingular APN.
First check under the "network management" page. Where it says "Programs that automatically connect to the Internet should connect using" and make sure that is where you are seeing MEdia Net selected. If so, try the "restore proxy" cab in: Start/tools/Proxy Manager/Restore Proxy
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Click to collapse
OK, I have the exact same issue as of last evening. I am in Miami with a 305 area code. My GPS, Google Maps, eMail are all down. However, I am able to use PIE to get to the internet. My settings are all correct. ATT suggests a hard reset on my device. I do not believe it is an issue with my device and am not going to do a hard reset so that ATT can figure out what is wrong on their end.

I have MediaNet selected in both drop-down boxes, but when I try to do something like update my weather tab or access the internet I get a connection error referring to isp.cingular or it is blank. I don't know how long it has been out because I have push internet disabled and I mostly use Wifi. I just happened to notice it was out this morning. I tried to update the weather tab in TF3D and kept getting connection errors. It did finally update after repeated tries, but not again since. If anyone else is experiencing problems with MediaNet please post your location.

Miami_Son said:
I have MediaNet selected in both drop-down boxes, but when I try to do something like update my weather tab or access the internet I get a connection error referring to isp.cingular or it is blank. I don't know how long it has been out because I have push internet disabled and I mostly use Wifi. I just happened to notice it was out this morning. I tried to update the weather tab in TF3D and kept getting connection errors. It did finally update after repeated tries, but not again since. If anyone else is experiencing problems with MediaNet please post your location.
Click to expand...
Click to collapse
As I said in an earlier post, Miami (305) and having same problems over last 2 days.

My outage issue spontaneously resolved this morning. All data services on the device are now working again. ATT has no explanation but I knew that a hard reset was not going to be the answer.

No such luck for me, I'm afraid.

Oops.
Turns out I am still "down". Wierd thing though. If I have the phone plugged in to the USB at my office desktop, the communication and data issue goes away. If I unplug it, the problem is back.
I tried charging the phone from a wall jack and the data and communication problem still persisted.
This is very odd.

That's because when connected to a PC that has internet connection the phone uses it as a passthrough connection. I created a new connection on the phone using the wap.cingular access point and I have network connection again, but MediaNet is still a no go. AT$T is supposed to call me tonight to try and figure it out. Can't imagine I did anything to mess it up since MediaNet is a preconfigured connection and can not be changed/edited or even deleted.

OK, finally got the word on why I can no longer access MediaNet on my phone. Apparently, AT$T did some server upgrades recently and they now have the means to identify users on regular data plans who are now using smartphones and they block them. I have had a $15 a month unlimited data plan since February 2009 and have been using it first with an LG Incite and now with my Tilt 2, both smartphones. I originally did this by signing up for the data plan while my SIM was still in my RAZR. I guess in order to better serve their iPhone customers AT$T is now going after us casual users and screwing us out of our unlimited data plans by any means available. The joke's on them, though, as I can still access the network using the wap.cingular connection. Looks like I'll be switching providers when my contract is up in January.

Miami_Son said:
OK, finally got the word on why I can no longer access MediaNet on my phone. Apparently, AT$T did some server upgrades recently and they now have the means to identify users on regular data plans who are now using smartphones and they block them. I have had a $15 a month unlimited data plan since February 2009 and have been using it first with an LG Incite and now with my Tilt 2, both smartphones. I originally did this by signing up for the data plan while my SIM was still in my RAZR. I guess in order to better serve their iPhone customers AT$T is now going after us casual users and screwing us out of our unlimited data plans by any means available. The joke's on them, though, as I can still access the network using the wap.cingular connection. Looks like I'll be switching providers when my contract is up in January.
Click to expand...
Click to collapse
Well, that ain't my deal and I don't think it is yours either. With my sons phone I did the same thing as you describe but when ATT discovered it they just charged me full price for the data plan.
In my situation, I spent another hour on the phone with ATT today and they finally kicked me to HTC technical support. HTC is telling me to do a master reset on my phone and just to reinstall my apps and programs. I really don't want to do it but I am not sure I have a choice, unless someone has a better idea.

DLTempler said:
Well, that ain't my deal and I don't think it is yours either. With my sons phone I did the same thing as you describe but when ATT discovered it they just charged me full price for the data plan.
Click to expand...
Click to collapse
AT$T can not change any part of your plan without your consent, period. You have a contract and they would be violating it by changing any terms without your permission. This would allow you to cancel your contract without having to pay any early termination fees.
Let me know if a hard reset fixes your problem. I may do it just to see if it fixes mine. What a freaking hassle, though.

whatever the problem is, both ATT and HTC are recommending a hard reset. I am not happy about it but I may have no choice.

DLTempler said:
whatever the problem is, both ATT and HTC are recommending a hard reset. I am not happy about it but I may have no choice.
Click to expand...
Click to collapse
I'm tempted to do the same just to see if it works. I can't believe they suddenly cut me off from MediaNet, but not wap.cingular. I think Tech Support is full of it.

Miami_Son said:
I'm tempted to do the same just to see if it works. I can't believe they suddenly cut me off from MediaNet, but not wap.cingular. I think Tech Support is full of it.
Click to expand...
Click to collapse
Define what you mean by MEdiaNet? Because he MEdiaNet section of at&t's service (IE, the MEdiaNet home page) is only accessible via the wap.cingular APN and proxy enabled.
Sounds more like the proxy is not enabled on your phone, IMO.

well, I did check my proxy and the phone was still giving me data issues.
I cleared the phone and went back to factory settings. I reinstalled GoogleMaps and my pop email. Both worked fine!
I then did a full restore from backup. My problem was back. Although I did not make any changes prior to the phone faulting, something that is installed is interferring with the phones data connections and I will have to eliminate one app at a time to see which it is.

DLTempler said:
well, I did check my proxy and the phone was still giving me data issues.
I cleared the phone and went back to factory settings. I reinstalled GoogleMaps and my pop email. Both worked fine!
I then did a full restore from backup. My problem was back. Although I did not make any changes prior to the phone faulting, something that is installed is interferring with the phones data connections and I will have to eliminate one app at a time to see which it is.
Click to expand...
Click to collapse
How did you 'check' the proxy settings? And of course, all you did was restore the problem with a backup of corrupted settings.
I may be wrong, but I don't think an app caused this problem.

Well, the proxy was checked with ATT Tech Assistance on the phone. Didn't do anything.
I am now selectively adding apps. I restored my PIM so my contacts and appointments are all back. When I added Pocket Internet Explorer there was a problem and so I removed it. Problem resolved. Just added Skyfire and seems ok. I have added back my SPB stuff (PP, Weather, Wallet, BackUp, MS), GoogleMaps. I don't have any more time to dcik around with this so I am calling it a day and will play with it a bit more over the next couple of days to see if I can narrow down the problem.

Miami_Son said:
OK, finally got the word on why I can no longer access MediaNet on my phone. Apparently, AT$T did some server upgrades recently and they now have the means to identify users on regular data plans who are now using smartphones and they block them. I have had a $15 a month unlimited data plan since February 2009 and have been using it first with an LG Incite and now with my Tilt 2, both smartphones. I originally did this by signing up for the data plan while my SIM was still in my RAZR. I guess in order to better serve their iPhone customers AT$T is now going after us casual users and screwing us out of our unlimited data plans by any means available. The joke's on them, though, as I can still access the network using the wap.cingular connection. Looks like I'll be switching providers when my contract is up in January.
Click to expand...
Click to collapse
just so you know, if you have ANY of your other phones that is NOT a smart phone, you can have them make that your primary phone using the IMEI number on that phone. Then it wont matter what phone you put your sim card in, because the plan rates will have to go by the phones IMEI number they have on file as your PRIMARY phone. I have gone through many supervisors with AT&T, and they confirm (without actually saying so) that as long as they have an IMEI number listed on the account that is NOT a smart phone, then they cannot make you change your data plan. Just FYI. They tried to do it to me, and I made them put my plan back, and it was a grandfathered plan, so it was a little bit of a pain, but I have a old plan, that has earlier nights and weekends, unlimited data, unlimited text, etc, all on a family plan. They thought they were slick, but Im smarter than that.

Problem with Data Connection

I replaced my galaxy s 2 because it was acting up and now i have rooted one and also put stock rom bloat free and i recently noticed that sometimes my phone have hard time connecting to data. i can see the uplink sign go green but the downlink arrow doesnt blink and phone keeps me waiting waiting and waiting and i have to restart the phone or leave it for good 5 or 10 minutes to be able to start working. can anyone please tell me if thats a hardware issue or the software? do i need to have my phone replaced?, i dont know if tmobile store would exchange phone now because i purchased phone on 12th and its been 12 days if the reffer me to customer service then they will send me a refurbished phone which i do not want because i paid full price for phone.
any help will be appreciated.

Data connection problem
If you haven't already tried, go to Settings/Wireless and network/Mobile networks/Access Point Names and if there is an option to reset, select it. I had a similar problem with data connections - up and down lights blinked but no connection - and T-mobile support helped me out. Also, make sure Use packet data and Data roaming are checked.

mtmikey said:
If you haven't already tried, go to Settings/Wireless and network/Mobile networks/Access Point Names and if there is an option to reset, select it. I had a similar problem with data connections - up and down lights blinked but no connection - and T-mobile support helped me out. Also, make sure Use packet data and Data roaming are checked.
Click to expand...
Click to collapse
I've had the problem too, both on 4G and WiFi. There is a warning on the data roaming option about incurring extra charges. Is this true? I know that my plan says free domestic roaming, but I'm not sure that applies to data?

The T-mobile rep allowed that this was confusing. They stated that there are no additional charges within the US. Roaming is required because TM uses other providers' (i.e. Verizon) towers in some locations.

I have this same problem, Im wondering if the update coming out next month for wi-fi calling will address this, or what about using the new sim card??? Its pretty annoying but i didnt want to really exchange my phone b/c this is the only problem im having as well as the vertical lines which i have pretty much learned to live with.

K_esco said:
I have this same problem, Im wondering if the update coming out next month for wi-fi calling will address this, or what about using the new sim card??? Its pretty annoying but i didnt want to really exchange my phone b/c this is the only problem im having as well as the vertical lines which i have pretty much learned to live with.
Click to expand...
Click to collapse
i am using the new sim card already... i dont know if the problem is with new sim card or the phone itself but it gets annoying sometimes when i need internet and it doesnt wanna work.

Has anyone had any luck fixing this?
I noticed this problem sometime after rooting and flashing roms. Now I'm on the stock rom released in the dev channel. I've talked with customer servie for an hour and none of their solutions fixed anything for me.
I don't have a good backup - is there anything I can do?

I haven't been bitten by this again. It has been a couple days and I've since replaced my phone (today). But I haven't been on 4G much. Wifi has been working fine for the last couple days.

[Q] Carrier charges for Internet Sharing??

I am wondering if someone can explain the details around the carrier restrictions for WP7 Wifi tethering (ICS), specifically for at&t. For instance, will at&t be able to see that we are using ICS mobile hotspot feature and charge extra for it? Also, I realize that the XDA users, being the ingenious bunch that you are, were able to hack the feature onto several phones already.
If we didn't hack the feature, how would this all normally work through the carrier? Is the feature unavailable unless you have a tethering plan or does it show up anyway as part of WP7 regardless?
Thanks!

anyone??

This is just an approximation idea how it (can) work(s):
In registry there is option to select through which profile (and thus APN) it connects. So if your carrier would force different APN that is used for hotspot then yes, it is possible. But you just change in registry the APN name (or profile name) and voila, it flows now all through normal, phone, APN.
Plus there is the possibility to sneak the packets and check what sites are being checked (namely windowsupdate.microsoft.com lol).
I am so glad that I live where I live. 3GB FUP (actually 6GB FUP till end of January, we got double FUP as a gift) for $30/month. And it runs upto 880kB/s . (1,5GB file downloaded with avg of 780kB/s, peak 882kB/s).

thanks for the info! Yeah I have no idea why they charge extra for tethering, makes no sense, especially since most carriers got rid of unlimited plans! Anyway, I agree with you, should be able to change the APN to route everything normally.

j_sous said:
thanks for the info! Yeah I have no idea why they charge extra for tethering, makes no sense, especially since most carriers got rid of unlimited plans! Anyway, I agree with you, should be able to change the APN to route everything normally.
Click to expand...
Click to collapse
Why? Because they are greedy bastards, that's why. Same internet, same data, same bits, could have used it as part of your normal data allowance but they charge you extra for it. Greed, pure and simple.

With the Focus, when tethering manually though the USB modem setting (google to find details) it goes through the WAP access point, and it shows up under phone data usage on my account (I have an unlimited data plan through my company). However, I tried using the ICS option and a few weeks later I got a text message from AT&T with the classic tethering data plan warning. I have since turned off ICS and have gone back to the USB modem method.
This is actually one of the reasons I don't want to upgrade to a 2nd gen device unless there is a known way to either use the USB modem feature or redirect the ICS through the WAP access point...