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i got an S3.. and my computer has xp pro. i had to restore my computer recently from a saved image of my system. before i restored my computer, i was able to connect my S3 to it via USB with no problem. but after i restored it, i'm unable to.
i downloaded and installed the MTP driver, which got my computer to recognize my phone before i restore it. but now its not working and i dont see it listed in Device Manager. whats weird is that when i connect my S3 to my computer, the phone doesnt give any notifications that the phone is connected to USB like it used to before. and it also doesnt give me the 2 options of connecting by either MTP or Camera. all it does is charge my phone. how do i fix this?
iranz said:
i got an S3.. and my computer has xp pro. i had to restore my computer recently from a saved image of my system. before i restored my computer, i was able to connect my S3 to it via USB with no problem. but after i restored it, i'm unable to.
i installed the MTP driver. but i dont see it listed in Device Manager. whats weird is that when i connect my S3 to my computer, the phone doesnt give any notifications that the phone is connected to USB like it used to before. and it also doesnt give me the 2 options of connecting by either MTP or Camera. how do i fix this?
Click to expand...
Click to collapse
Try a different USB cable. I had a similar problem and using another cable fixed it for me.
bigtom624 said:
Try a different USB cable. I had a similar problem and using another cable fixed it for me.
Click to expand...
Click to collapse
hi bigtom.. i tried that and it doesnt work. and like i said before, when i connect my phone to the laptop, all it does is charge the phone.. the phone doenst give me a notification that its being connected via USB. and i think its important to get this notification.
Make sure that USB Debugging is ticked.
Settings>Developer Options> USB Debugging.
USB Tethering
iranz said:
i got an S3.. and my computer has xp pro. i had to restore my computer recently from a saved image of my system. before i restored my computer, i was able to connect my S3 to it via USB with no problem. but after i restored it, i'm unable to.
i downloaded and installed the MTP driver, which got my computer to recognize my phone before i restore it. but now its not working and i dont see it listed in Device Manager. whats weird is that when i connect my S3 to my computer, the phone doesnt give any notifications that the phone is connected to USB like it used to before. and it also doesnt give me the 2 options of connecting by either MTP or Camera. all it does is charge my phone. how do i fix this?
Click to expand...
Click to collapse
You also might get the pdanet usb driver and install that in your PC in order to get the usb to recognize an internet access via USB.
You should be able to download the USB driver from PDANet's website.
Just a "maybe" thought. Hope it helps!
You might first want to check this link out:
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335
Aloha
bobolinko said:
You also might get the pdanet usb driver and install that in your PC in order to get the usb to recognize an internet access via USB.
You should be able to download the USB driver from PDANet's website.
Just a "maybe" thought. Hope it helps!
You might first want to check this link out:
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335
Aloha
Click to expand...
Click to collapse
i'll take a look at this and let you know..
but i believe the problem is my Windows Driver Foundation driver.. the service wont start. this driver worked to get my phone recognized by my PC before i restored it. but when i try to start the service, i get this error:
"Error 31: a device attached to the system is not functioning windows driver foundation - user-mode driver framework."
does anyone know how to start this service?
iranz said:
i'll take a look at this and let you know..
but i believe the problem is my Windows Driver Foundation driver.. the service wont start. this driver worked to get my phone recognized by my PC before i restored it. but when i try to start the service, i get this error:
"Error 31: a device attached to the system is not functioning windows driver foundation - user-mode driver framework."
does anyone know how to start this service?
Click to expand...
Click to collapse
Install kies if that doesn't do it then reflash the ROM
Tried to connect my phone to a Windows 7 64bit PC using the USB cable but Windows couldn't find the device driver for D5503. I found these from the Sony site and downloaded them but I couldn't install them manually either. Anyone managed to gracefully connect this to a PC?
robmif76 said:
Tried to connect my phone to a Windows 7 64bit PC using the USB cable but Windows couldn't find the device driver for D5503. I found these from the Sony site and downloaded them but I couldn't install them manually either. Anyone managed to gracefully connect this to a PC?
Click to expand...
Click to collapse
I've got the newest Sony PC Companion (thorugh Update) and my System recognized the phone directly.
Did you tried that approach also?
Telaran said:
I've got the newest Sony PC Companion (thorugh Update) and my System recognized the phone directly.
Did you tried that approach also?
Click to expand...
Click to collapse
Is that on windows 7 64 bit?
What do you mean by "through update"? I just downloaded PC companion from the Sony site.
robmif76 said:
Is that on windows 7 64 bit?
What do you mean by "through update"? I just downloaded PC companion from the Sony site.
Click to expand...
Click to collapse
I have a Win7 64Bit System. I have not yet tested on Win8.1 64bit, but will do in the next days.
"Through Update" means, that my (already installed) PC Companion had informed me for an updated version 1-2 weeks ago and I've installed it.
So last Friday I just plugged the Z1C and it the driver was installed and I was able to use my phone on the computer.
If you installed the PC Companion after you connected your phone, than you might have to remove the device within the device manager. After a reboot it should work. At least my experience with other Sony devices.
Telaran said:
I have a Win7 64Bit System. I have not yet tested on Win8.1 64bit, but will do in the next days.
"Through Update" means, that my (already installed) PC Companion had informed me for an updated version 1-2 weeks ago and I've installed it.
So last Friday I just plugged the Z1C and it the driver was installed and I was able to use my phone on the computer.
If you installed the PC Companion after you connected your phone, than you might have to remove the device within the device manager. After a reboot it should work. At least my experience with other Sony devices.
Click to expand...
Click to collapse
Ah found it!!
I didn't have Windows Media Player installed and that was screwing up MTP! All up and running now thatnks for your help.
robmif76 said:
Ah found it!!
I didn't have Windows Media Player installed and that was screwing up MTP! All up and running now thatnks for your help.
Click to expand...
Click to collapse
where do you download it ? I have the same isuue than you !
enzorator said:
where do you download it ? I have the same isuue than you !
Click to expand...
Click to collapse
I have Windows 7 Ultimate N so I just downloaded the media player feature pack from Microsoft. Not sure how to get it for other Windows versions though.
enzorator said:
where do you download it ? I have the same issue than you !
Click to expand...
Click to collapse
start -> control panel -> programs -> turn windows features on or off
check in list for Media Features, Windows Media Player should be there, enable it and it will automatically install.
OT: Im on win7 64bit. No problems at all. I did not have Pc companion installed before, but i installed it before connecting my phone for the first time.
just bought a xperia z1 compact, plugged into PC, didn't work.
found this thread, installed PC companion etc... still doesn't work. Windows 7 64bit just shows it with a yellow triangle in the device manager?!
I try to connect through PC companion and it does nothing, just sits there.
Please help!?:good:
Please read... It says that they manage to solve the issue by installing Windows Media Player.
Rodders_28 said:
just bought a xperia z1 compact, plugged into PC, didn't work.
found this thread, installed PC companion etc... still doesn't work. Windows 7 64bit just shows it with a yellow triangle in the device manager?!
I try to connect through PC companion and it does nothing, just sits there.
Please help!?:good:
Click to expand...
Click to collapse
I read that. But I have windows media player installed. Who doesn't on a Windows pc, its default?
I have it working on laptop, will give up with the PC.
Same problems as described above.
Following worked for my PC: (I have a Dutch windows (7, 64) and translated the following commands in English. So it is possible that these commands are named different in the English windows version.)
Go to device manager, right click on D5503 (with the yellow triangle), Search for device on my computer (second option), I want to choose from the driver list on my computer, uncheck view compatible hardware, standard MTP device, MTP USB device.
The Phone has to be set on MTP in the USB connection setting to use it with PC companion
Same issue here, any ideas?
USB debugging and MTP already worked successful, but now it's not working anymore.
Following situation:
If I disable USB debugging and plug USB cable into PC then nothing is shown in Windows Explorer and even not in the device manager. The field "MTP" is greyed out/disabled in XPERIA connectivity -> USB connection.
If I enable USB debugging, phone says "connected" however Windows is showing yellow triangle. I tried to download the drivers from http://developer.sonymobile.com/downloads/drivers/xperia-z1-compact-driver/ but Windows doesn't detect them.
If I try to uninstall the drivers right click on D5503 (with yellow triangle) nothing happens.
Phone reset the only idea?
Ok, I got it.
Just added the following lines to android_winusb.inf:
Code:
%SingleAdbInterface% = USB_Install, USB\VID_18D1&PID_D002
%CompositeAdbInterface% = USB_Install, USB\VID_18D1&PID_D002&MI_01
ZzetT said:
Ok, I got it.
Just added the following lines to android_winusb.inf:
Code:
%SingleAdbInterface% = USB_Install, USB\VID_18D1&PID_D002
%CompositeAdbInterface% = USB_Install, USB\VID_18D1&PID_D002&MI_01
Click to expand...
Click to collapse
Hi there, I'm having the same problem. I've installed the CWM recovery, but stupidly didn't check that I could access the phone over USB beforehand. Now I'm stuck with a continuously rebooting phone, and windows says it can't install the Sony driver.
When you said you added the above two lines to the android_winusb.inf file, what did you mean? I found this file in the
C:\Windows\System32\DriverStore\FileRepository\android_winusb.inf_amd64_neutral_d58a98da913cec3a
folder, but couldn't edit it, even as admin.
Any help appreciated, thanks.
btek1003 said:
Hi there, I'm having the same problem. I've installed the CWM recovery, but stupidly didn't check that I could access the phone over USB beforehand. Now I'm stuck with a continuously rebooting phone, and windows says it can't install the Sony driver.
When you said you added the above two lines to the android_winusb.inf file, what did you mean? I found this file in the
C:\Windows\System32\DriverStore\FileRepository\android_winusb.inf_amd64_neutral_d58a98da913cec3a
folder, but couldn't edit it, even as admin.
Any help appreciated, thanks.
Click to expand...
Click to collapse
Ok, I installed the driver on a notebook and was able to get a ROM (CM 11 M8 snapshot) loaded to /sdcard. But after I installed from zip, I'm still stuck in a boot loop to CWM recovery.
Anyone know how to get out of this?
btek1003 said:
Ok, I installed the driver on a notebook and was able to get a ROM (CM 11 M8 snapshot) loaded to /sdcard. But after I installed from zip, I'm still stuck in a boot loop to CWM recovery.
Anyone know how to get out of this?
Click to expand...
Click to collapse
If you can install PC Companion then it should be fine, the correct z1c driver will be installed for your windows and Adb will work normally. But just some people never can install PCC successfully and they will need to modify their android_winusb.inf to add two lines and let your windows to recognize your Z1c.
http://forum.xda-developers.com/showthread.php?t=2635830
Alternative way is to install Xperia driver set but I have never tried this method.
http://www.theandroidsoul.com/sony-xperia-z-ultra-fastboot-mode/
If you stuck in a boot loop with wrong recovery(I just tried it today). I'm afraid you have to flash a .ftf and clean all things out. At first, you can try to boot into fastboot mode(you will need to make sure your adb works) and try to flash other custom recovery and wish no boot loop again.
http://forum.xda-developers.com/sony-xperia-z1-compact/help/lb757-how-to-update-to-rooted-108-t2822957/post54297393#post54297393
If it doesn't work too, then you have to start from scratch for your phone. Please follow my guide step5 to step16.
TheEndHK said:
If you can install PC Companion then it should be fine, the correct z1c driver will be installed for your windows and Adb will work normally. But just some people never can install PCC successfully and they will need to modify their android_winusb.inf to add two lines and let your windows to recognize your Z1c.
http://forum.xda-developers.com/showthread.php?t=2635830
Alternative way is to install Xperia driver set but I have never tried this method.
http://www.theandroidsoul.com/sony-xperia-z-ultra-fastboot-mode/
If you stuck in a boot loop with wrong recovery(I just tried it today). I'm afraid you have to flash a .ftf and clean all things out. At first, you can try to boot into fastboot mode(you will need to make sure your adb works) and try to flash other custom recovery and wish no boot loop again.
http://forum.xda-developers.com/sony-xperia-z1-compact/help/lb757-how-to-update-to-rooted-108-t2822957/post54297393#post54297393
If it doesn't work too, then you have to start from scratch for your phone. Please follow my guide step5 to step16.
Click to expand...
Click to collapse
I went back to the previous snapshot, and that worked. Phone is up and running now.
Having said that, I'm sure I'll get myself into a mess like this again, so your links will be very useful!
Thanks.
I recently acquired a Sony Xperia C6506 (ZL LTE). Before I start playing around with this phone, i need to offload some photos. I'm trying to connect the phone to my laptop running Windows 7 via the USB. My system does not recognize the phone. I'm assuming it's because I don't have the correct driver on my windows system . (I've also tried "PC Companion but had no luck there either). I searched the Sony web site for a driver but did not see a specific one for the C6506. Does anyone know where I can find the correct driver for the USB on Windows 7? Or does anyone have any other ideas why this might not be working?
Thanks
I have the same phone and windows 7 recoginzed it and installed the driver by itself. Didn't remember if it downloaded it or found it from the system. Perhaps you can try the PC companion software from Sony.
atisho said:
I have the same phone and windows 7 recoginzed it and installed the driver by itself. Didn't remember if it downloaded it or found it from the system. Perhaps you can try the PC companion software from Sony.
Click to expand...
Click to collapse
Thanks for the reply - I've loaded PC Companion and in step two, it never recognizes the device.
BigT1962 said:
My system does not recognize the phone.
Click to expand...
Click to collapse
What happens when you connect the phone to your PC? Anything? Do you see any messages popping up? Any errors? Do you see it in device manager? Also, do you see any messages on your phone when you plug it in? What USB connection mode is set in your phone's settings? In general, MTP should be the most universal method.
I have the same phone, and it is recognized perfectly by Windows 7 (at work) and Windows 8.1 (at home). When you install Sony PC Companion, it includes the proper drivers, so you don't need to do anything extra (you do need additional drivers for flash mode and ADB, but that's a different topic). I would suggest trying another PC, to see if it makes any difference. If it still doesn't work, it might be something with your phone...
As an alternative, you can use a WiFi connection to access your files on the phone. I often use either ES File Explorer or Software Data Cable - they both provide an FTP service that you can connect to from your PC over WiFi.
Have you tried with another cable? My Xperia is recognized perfectly out-of-the-box on Windows 7, 8.1 and 10, as soon as I connect it, PC starts to search and download drivers, no PC Companion installed nor Flashtool drivers. :/
DLSlith said:
Have you tried with another cable?
Click to expand...
Click to collapse
Yeah, that would be a good option to start, forgot to mention it. I've seen bad USB cables quite a few times, more often than I'd expect...
Thanks again for the quick replies and the suggestions cause they worked - it was the cable. The cable I was using was capable of charging the phone but did not allow Windows to recognize it. I used a different cable and it worked fine. Tharnks again. Now the fun begins changing the phone into a media playing device. If you have any suggestions on this I'm all ears.
Thanks
Hello,
big problem here.
My 5X just stopped showing up on my PC. It used to work fine before, but then stopped a few days ago.
I thought it might be related to the Encryption, so I just wiped everything (internal storage). But still the same problem and now I dont even have an OS installed. It's not even recognized in fastboot mode.
I ordered an USB OTG Adapter now. Hopefully I can push files with an USB stick to the phone then.
Any suggestions how I can make my Windows 10 recognizing the phone again? I also tried different Windows 10 PCs. Its not even showing up in device manager, no sound at all when I plug it in, its just charging...
Keksdroid said:
Hello,
big problem here.
My 5X just stopped showing up on my PC. It used to work fine before, but then stopped a few days ago.
I thought it might be related to the Encryption, so I just wiped everything (internal storage). But still the same problem and now I dont even have an OS installed. It's not even recognized in fastboot mode.
I ordered an USB OTG Adapter now. Hopefully I can push files with an USB stick to the phone then.
Any suggestions how I can make my Windows 10 recognizing the phone again? I also tried different Windows 10 PCs. Its not even showing up in device manager, no sound at all when I plug it in, its just charging...
Click to expand...
Click to collapse
I have a similar problem. My phone shows up in device manager, but I cant access the phone at all and in device manager it says no drivers are installed. Can't seem to install them again. Are you in the beta program and running 7.1.2?
SYRE123 said:
I have a similar problem. My phone shows up in device manager, but I cant access the phone at all and in device manager it says no drivers are installed. Can't seem to install them again. Are you in the beta program and running 7.1.2?
Click to expand...
Click to collapse
Nope, I was running Resurrection Remix N 7.1.1
So I managed to push a ROM to my phone via USB OTG.
I tried 2 different ROMs, all stuck on bootloop. Any idea?
It still doesnt get recognized from my pc.
go to C:\Windows\INF there search for wpdmtp.inf than right click on that file than on install. make sure your phone is connected while performing these steps.P.S C is my drive where windows is installed. idk will that help you or not but at least try and see.
gmp009 said:
go to C:\Windows\INF there search for wpdmtp.inf than right click on that file than on install. make sure your phone is connected while performing these steps.P.S C is my drive where windows is installed. idk will that help you or not but at least try and see.
Click to expand...
Click to collapse
Nope, didnt help But thanks anyway!
USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
templarsniper said:
USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
Click to expand...
Click to collapse
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
kenboyles72 said:
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
Click to expand...
Click to collapse
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.
TNSMANI said:
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
Click to expand...
Click to collapse
I cant even root for the life of me now, Im on 8.0, I'm trying to just root the phone and to start the computer has to recognize it I understand but it won't, with my Oneplus 2 was fine,(I'm thinking maybe phone doesnt have the drivers built in to the file system, you know when you plug in and turn on MTP it shows the drivers app for Windows?) the only thing it errors plugging in.
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Fixed USB problem
kenboyles72 said:
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Click to expand...
Click to collapse
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
templarsniper said:
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
Click to expand...
Click to collapse
If you are running Win 10, you will have to disable driver signing before the correct drivers are installed. May be that was your issue.