[Q] Pictures disappear - One (M8) Q&A, Help & Troubleshooting

Hi, I have the htc one m8, stock rom on O2 uk. It's great phone and everything seems okay except sometimes photos and videos I take are there and then when I go to view them again in the gallery, in their place is an exclamation mark inside a triangle and I can't open them. This doesn't happen to all photos and videos just some and to be honest its quite annoying, I took some photos from my mum's birthday party and now they appear to be gone.The photos save automatically to my external sd card. When I connect the phone to my PC these photos and videos won't display or open. But they have different file sizes so I guess they're still there if that makes any sense.
Any help here will be greatly appreciated.

Looks like you have a corrupted external sdcard with bad sectors
Make a backup to pc.
Use a photo recovery program to retrieve them if possible
format the sdcard
try again take photo and see how it goes. Still bad, change sdcard.

Thank you I'll try it and let you know what happens.

ckpv5 said:
Looks like you have a corrupted external sdcard with bad sectors
Make a backup to pc.
Use a photo recovery program to retrieve them if possible
format the sdcard
try again take photo and see how it goes. Still bad, change sdcard.
Click to expand...
Click to collapse
I had this issue with a SanDisk card that seemed to be stuck in "read only" mode. I wasn't able to delete or write to the card but I was able to play read off the card. All my old camera photos, videos and saved mp3s played and copied over fine. All formatting methods have failed. Any way I can still salvage this card?

Had this same issue and I just ended up buying another sd card. OP let me know what the end result was....Still have the old 64Gb that I would like to salvage if I can.

Related

Odd Problem with SD card.

Today I connected my phone which is running CM7 RC2 to my PC and mounted it as storage so I could remove pictures. I turned off USB storage and thought nothing of it.
But when I got a call later I realised my ringtone wasnt playing, it was silent.
I went into the sound settings, and under notiications or ringtones, I cant find any of my tones. Yet I can explore the SD fine and my apps transferred to SD work fine also. The system just cant find the mp3's anymore but they are there, I havent touched them in any way.
Any thoughts and theories?
X82X said:
Today I connected my phone which is running CM7 RC2 to my PC and mounted it as storage so I could remove pictures. I turned off USB storage and thought nothing of it.
But when I got a call later I realised my ringtone wasnt playing, it was silent.
I went into the sound settings, and under notiications or ringtones, I cant find any of my tones. Yet I can explore the SD fine and my apps transferred to SD work fine also. The system just cant find the mp3's anymore but they are there, I havent touched them in any way.
Any thoughts and theories?
Click to expand...
Click to collapse
the only thing i can think of is you didnt unmount your SD card properly i would recomend that you manualy extraxct the Micro SD card and place it back in and also from now on make sure you click unmount on the desktop client as well as the cell phones this could be a future way to prevent such problems from occuring.
I am unable to remove the SD without removing the batter. However, I tried it anyway and still the problem remains. The system just doesn't show my ringtones. Yet I can browse the SD card perfectly otherwise.
I'm at a loss what else to try since the phone has been perfect up until now.
X82X said:
I am unable to remove the SD without removing the batter. However, I tried it anyway and still the problem remains. The system just doesn't show my ringtones. Yet I can browse the SD card perfectly otherwise.
I'm at a loss what else to try since the phone has been perfect up until now.
Click to expand...
Click to collapse
well Sorry to say i had this problem with my g1 the only other option i can recomend is that you copy your most important files to your computer and then format the SD card and if that dosent work then sorry your going to have to buy a new one.
I just don't understand how mounting the SD card to get at my photos (which I have done many times in the past) has now rendered my SD card U/S.
Ok. I've used rom manager to format and partition the SD card and copied my stuff back. The problem remains. I've even tried to re-install CM7 RC2 (without wiping cache and data) and still it happens. I thought I would be clever and modify the cm7 rc2 zip file and add my ringtones as ogg manually that way. But they don't show up on the phone either. What should I do now?
try flashing another rom to see if it reads it could be a CM problem, Or go into setting/phone storge and click unmount then mount, if that fails then sorry man your going to have to buy a new sounds to me you currrupetd the SD crad from being able to be recognized.
I think there is more afoot here than previously thought.
Another problem I have is to do with images.
On my SD card there is 2 folders, Wallpapers and DCIM/Camera. In the camera folder there is 10 images which I previously took with the phone and 2 new ones. Yet when I open the gallery app, only the 2 ones I have recently taken appear. And my wallpaper folder is missing also.
furthermore, if I browse the SD card in Astro for example and try to open any of the images in the gallery, they just appear as blank images. But if I open them in the Astro image viewer, they appear perfectly.
Strange things are happening to this phone and Im not 100% sure its the SD card anymore.
How can I sort this out?
Using rom manager last night, I put on the CM7 RC2 again, this time I wiped data and cache and modified the CM7 zip beforehand to manually put my ringtones on. Now they appear. But finding songs/pictures/tones from the SD is not possible. Only if I manually browse for them.
Very frustrating.
Same thing happened here except I can't access any of my SD card.
X82X said:
I think there is more afoot here than previously thought.
Another problem I have is to do with images.
On my SD card there is 2 folders, Wallpapers and DCIM/Camera. In the camera folder there is 10 images which I previously took with the phone and 2 new ones. Yet when I open the gallery app, only the 2 ones I have recently taken appear. And my wallpaper folder is missing also.
furthermore, if I browse the SD card in Astro for example and try to open any of the images in the gallery, they just appear as blank images. But if I open them in the Astro image viewer, they appear perfectly.
Strange things are happening to this phone and Im not 100% sure its the SD card anymore.
How can I sort this out?
Using rom manager last night, I put on the CM7 RC2 again, this time I wiped data and cache and modified the CM7 zip beforehand to manually put my ringtones on. Now they appear. But finding songs/pictures/tones from the SD is not possible. Only if I manually browse for them.
Very frustrating.
Click to expand...
Click to collapse
have you tried flashing another rom to see if they read on it
I think I've made some progress.
Taking in previous advice given here, I copied my files off the SD card, formatted it and put SOME not all, of the files back. It seems to have fixed it. Because Im not the smartest person in the world, my slapdash approach to problem solving means I can't say for sure if formatting the SD card fixed it, or there was a dodgy file/folder which corrupted things. But now its working as it would.
However, its produced an odd side effect. Every time I connect my phone to my computer via usb, it will always pop up with the USB mass storage menu, where I can tap it to turn on usb storage. Even if the phone is locked and I connect it, it will unlock the phone with a serious of quick clicks and bring up the menu. While the menu is up, if I lock the screen, it will just unlock in front of my eyes. But if I hit home then lock it, its fine. Very odd.
Why has this started to happen all of a sudden?

[Q] Pictures being deleted

I am basically having an issue where I can take pictures with the stock camera, but if I plug the phone into my computer the pictures wont be there. And then after disconnecting the phone, the pictures will have been deleted from the DCIM folder. Oddly enough though, after a reboot, it will function normally for one cycle of (taking a picture, viewing it in windows explorer, and then disconnecting the phone). Anything after that and no "new" photos will show up in windows explorer.
I was running Mikg 2.55, but in hopes of it simply being a bug I have wiped multiple times and tried a different ROM. The issue is still identical though. My only thoughts left are a possibly faulty sd card at this point, but it is odd that everything saves and works fine on the sd card as long as I don't plug it into the computer and enable "disk drive".
Thanks for any advice or input everyone.
did you try a different sd card?
SuperSeanic said:
did you try a different sd card?
Click to expand...
Click to collapse
I have not yet, I unfortunately do not have another sd card available at the moment. But I have the feeling that is ultimately what it'll come down to, to try and narrow the problem.
If you can get everything backed up to your computer, try formatting the card & only move back the necessary files.
It could also be your computer or something on your computer. Does it happen if you mount as disk drive to another computer?
Sent from my Evo + MIUI using Tapatalk!
plainjane said:
If you can get everything backed up to your computer, try formatting the card & only move back the necessary files.
It could also be your computer or something on your computer. Does it happen if you mount as disk drive to another computer?
Sent from my Evo + MIUI using Tapatalk!
Click to expand...
Click to collapse
I have backed up the SD Card and formatted it multiple times, the symptoms remain the same after the format. I've dealt with corrupt sd cards before and this is odd in how it acts.
So if I use a file browser on the phone and create an empty folder, it won't be there on the computer when I connect and use as "disk drive". The folder is essentially deleted the second the phone is plugged in. But, if I create the folder from windows explorer onto the phone, and then unplug it, the folder is still there.
I don't have a second computer to test it on, but this does seem like a rather odd problem....
eric326 said:
I am basically having an issue where I can take pictures with the stock camera, but if I plug the phone into my computer the pictures wont be there. And then after disconnecting the phone, the pictures will have been deleted from the DCIM folder. Oddly enough though, after a reboot, it will function normally for one cycle of (taking a picture, viewing it in windows explorer, and then disconnecting the phone). Anything after that and no "new" photos will show up in windows explorer.
I was running Mikg 2.55, but in hopes of it simply being a bug I have wiped multiple times and tried a different ROM. The issue is still identical though. My only thoughts left are a possibly faulty sd card at this point, but it is odd that everything saves and works fine on the sd card as long as I don't plug it into the computer and enable "disk drive".
Thanks for any advice or input everyone.
Click to expand...
Click to collapse
I think you have something set on your pc that is acting up with the phone. I would look through your user access and controls and see if anything strange has access to things its not supposed to.
lithid-cm said:
I think you have something set on your pc that is acting up with the phone. I would look through your user access and controls and see if anything strange has access to things its not supposed to.
Click to expand...
Click to collapse
That was my thought as well, I've noticed that I can take pictures on the phone and the computer is unable to see those photos in windows explorer. But when I disconnect the phone, the photos show back up in gallery and android file explorer. If I restart my phone, then the photos will show up in windows. Of course, then the process repeats for any kind of new picture (or any file created on the phone side).
Also, windows seems to be prompting to scan the sd card for errors most of the time now when I plug it in. That may be an indication of it thinking files are corrupted. I also loaded windows into safe mode to try and rule out any outside program influence on the windows side, same symptoms occurred though.
I have a very similar issue where any pics I take show up as corrupted files when I plug the phone in and sync it. When I do, I get the popup telling me I need to scan my card and it always finds errors in the cache files for pics in the MIUI folder and deletes the pics that gave me problems.
The whole time I can see them in the Gallery, etc, but not on my computer when the phone is sync'd.
If I don't do the scan, when I flash a new version of MIUI, they're fine, until I take more pics, and then it starts all over again with those
Update: Got around to plugging the phone into another computer in order to rule out any software issues. The issue remained the same.
But, finally got a hold of an old micro sd and transferred over all the files to it. Changing out the sd card has fixed the issue, there are no more pictures being deleted or windows errors in regards to corrupt files.
As odd as this was with the previous sd card, I have no choice but to believe it is faulty beyond repair. I have attempted to reformat it multiple times, quick and full formats. Also let windows do a full scan for bad sectors on the sd card, but in the end the problem still remained.
I believe I will step up to a higher end memory manufacturer for my next sd card, in hopes that I can avoid this happening in the future. Just as an FYI, my current sd card was a 16gb San Disk (Class 4).
>: Maybe it's time for me to replace my card too. Hell, it is 2 yrs old.....

Camera, Screen Shot & Walkman cant access sd card

I have recently installed Xperia Ultimate HD 3.0.2 with Rush kernal V10 and everything was working fine, taking pictures, playing music etc. I have also deleted some software using Titainum to remove the dead weight. And recently i took some pictures but it says cannot save and i cant view thenm in the quick view on the camera software, but it does save them when i looking the gallery. If i try to video something is says 2 mins. at the bottom that suggests it cant recognise the SD card even though it is inserted and is trying to save on the internal memory. Also when i screen catpure is takes it and then says it cant be saved but again when i look in the folder in my gallery it is there. So these apps obviously cant recognise the sd card to save to it, for some reason. the Walkman app when i open it just says no music in the library...suggesting no SD card again! I can browse the SD card in File Manager, so the phone knows the SD card is there, just some of the apps dont realsie it is there, the apps on the sd card are all working fine. im not sure if i am missing someting or maybe i accidently delted somethiing important.
HELP!
Tried to reinstall the SD-card? One time I had a bad contact and the SD-card is not read.
Nickcer said:
Tried to reinstall the SD-card? One time I had a bad contact and the SD-card is not read.
Click to expand...
Click to collapse
yeah i have taken it out and put it back in no such luck..

[Q] Storage card erased!

So I have a message that the storage card is empty or there is an unsupported file, and it asks if I want to format.
When I go into the gallery, the "camera" album no longer exists.
If I use Astro file manager, I can browse to several folders with files (but not my camera album). My camera was set save on the sd card and I previously had a bunch of pictures on there.
Now the camera does not even give me an option to save to storage card. It's just set to internal with no option to change that. It's like the camera doesn't recognize the sd card, even though Astro sees it (doesn't find any of the pictures taken with this device, but shows everything else).
This is the T-Mobile GS4 with the stock ROM.
I did recently reset the camera permissions (and all other permissions) in Opera Classic, do you think that might have something to do with it?
Anyone have any experience with this?
This might be my excuse to go get the note 3.
Don't format it. Try unmounting and re-mounting it. I got that message a few times on my s4 and there was never a problem with the card. Every time I removed it from my phone and put it into my computer, the files were still there safe and sound. The S4 is very touchy with certain SD card brands, but then again I even have SD problems with samsung cards when i was on the stock ROM. Ever since I went to CM, I've never had external storage issues.
Agreed, I had a Samsung card and a sandisk and have had a few scares. Take it out and put it back in, its all still there. Unless you really do have a bad sd card.. Its possible.

LG G7 Camera not saving pictures, must reboot to work again?

Not sure what is going on? I'm saving pictures to the SD card and it has plenty of room? If I reboot the phone it works again without deleting anything. A few days later it happens again? I open the camera, take a picture (on Auto or Manual, doesn't matter), hear the click, if flash is on, it flashes, but the picture never shows in the Gallery thumbnail next to the button??? Going to the Gallery itself doesn't show the picture either?
However, all I have to do is turn off and on the phone and it works, until the next time it happens?
Any suggestions? I've 'cleaned' the cache and extra files and that doesn't help?
IrvSp said:
Not sure what is going on? I'm saving pictures to the SD card and it has plenty of room? If I reboot the phone it works again without deleting anything. A few days later it happens again? I open the camera, take a picture (on Auto or Manual, doesn't matter), hear the click, if flash is on, it flashes, but the picture never shows in the Gallery thumbnail next to the button??? Going to the Gallery itself doesn't show the picture either?
However, all I have to do is turn off and on the phone and it works, until the next time it happens?
Any suggestions? I've 'cleaned' the cache and extra files and that doesn't help?
Click to expand...
Click to collapse
Try to save them to the internal storage. Maybe there is something wrong with the SD card
LameMonster82 said:
Try to save them to the internal storage. Maybe there is something wrong with the SD card
Click to expand...
Click to collapse
Hmm, I didn't think of that?
I've had the phone since July and the problem started late Sept? Worked fine up until then.
I'll switch it over to Internal Storage and see what happens. Think I'll take out the card and check it on a PC as well. If the card has a problem I'll take care of it with CHKDSK or get a new one I guess? Wouldn't think it was the card though as rebooting makes it work again?
Thanks for the suggestion. I'll be back if that doesn't fix it...
LameMonster82 said:
Try to save them to the internal storage. Maybe there is something wrong with the SD card
Click to expand...
Click to collapse
I took the SD card to the PC. It said it needed to be fixed. I let it run and after awhile it came back and found no problems? Odd? Anyway I've put it back in the phone and reset it to SD card. I'll see if it happens again. If it does, will switch to Internal and see if it happens again. I'll report back if it does happen on Internal... Not sure I trust the SD card now since Windows couldn't use it as it said it had a problem but it didn't find any when it was fixing it?
Same problem.
How do you change to" save to internal storage"?
jasmac62 said:
Same problem.
How do you change to" save to internal storage"?
Click to expand...
Click to collapse
Go to the Camera app, in its settings, under Storage.
After I 'fixed' the SD card via my PC it worked for a few days, but came back and had the problem twice rebooting each time. The card was an older 2GB card. I purchased a newer 128GB card and so far that card seems to be working fine, although not heavily used yet.
I also put a 64GB card in my wife's G7 which had none and enabled it to use the card. We'll see what happens with her phone as well.
Format?
i have the same issue. All my pictures are on my SD card and I can access them, but when I take a picture saved to the SD card, it is nowhere to be found although SD is set as default. Saving to Internal works great - so as much as I don't want to I am going to save and reformat the SD card. When I change it to SD card save setting, it is fine for one picture, then it resets itself to Internal.
IrvSp said:
I took the SD card to the PC. It said it needed to be fixed. I let it run and after awhile it came back and found no problems? Odd? Anyway I've put it back in the phone and reset it to SD card. I'll see if it happens again. If it does, will switch to Internal and see if it happens again. I'll report back if it does happen on Internal... Not sure I trust the SD card now since Windows couldn't use it as it said it had a problem but it didn't find any when it was fixing it?
Click to expand...
Click to collapse

Categories

Resources