[Q] Pictures being deleted - EVO 4G Q&A, Help & Troubleshooting

I am basically having an issue where I can take pictures with the stock camera, but if I plug the phone into my computer the pictures wont be there. And then after disconnecting the phone, the pictures will have been deleted from the DCIM folder. Oddly enough though, after a reboot, it will function normally for one cycle of (taking a picture, viewing it in windows explorer, and then disconnecting the phone). Anything after that and no "new" photos will show up in windows explorer.
I was running Mikg 2.55, but in hopes of it simply being a bug I have wiped multiple times and tried a different ROM. The issue is still identical though. My only thoughts left are a possibly faulty sd card at this point, but it is odd that everything saves and works fine on the sd card as long as I don't plug it into the computer and enable "disk drive".
Thanks for any advice or input everyone.

did you try a different sd card?

SuperSeanic said:
did you try a different sd card?
Click to expand...
Click to collapse
I have not yet, I unfortunately do not have another sd card available at the moment. But I have the feeling that is ultimately what it'll come down to, to try and narrow the problem.

If you can get everything backed up to your computer, try formatting the card & only move back the necessary files.
It could also be your computer or something on your computer. Does it happen if you mount as disk drive to another computer?
Sent from my Evo + MIUI using Tapatalk!

plainjane said:
If you can get everything backed up to your computer, try formatting the card & only move back the necessary files.
It could also be your computer or something on your computer. Does it happen if you mount as disk drive to another computer?
Sent from my Evo + MIUI using Tapatalk!
Click to expand...
Click to collapse
I have backed up the SD Card and formatted it multiple times, the symptoms remain the same after the format. I've dealt with corrupt sd cards before and this is odd in how it acts.
So if I use a file browser on the phone and create an empty folder, it won't be there on the computer when I connect and use as "disk drive". The folder is essentially deleted the second the phone is plugged in. But, if I create the folder from windows explorer onto the phone, and then unplug it, the folder is still there.
I don't have a second computer to test it on, but this does seem like a rather odd problem....

eric326 said:
I am basically having an issue where I can take pictures with the stock camera, but if I plug the phone into my computer the pictures wont be there. And then after disconnecting the phone, the pictures will have been deleted from the DCIM folder. Oddly enough though, after a reboot, it will function normally for one cycle of (taking a picture, viewing it in windows explorer, and then disconnecting the phone). Anything after that and no "new" photos will show up in windows explorer.
I was running Mikg 2.55, but in hopes of it simply being a bug I have wiped multiple times and tried a different ROM. The issue is still identical though. My only thoughts left are a possibly faulty sd card at this point, but it is odd that everything saves and works fine on the sd card as long as I don't plug it into the computer and enable "disk drive".
Thanks for any advice or input everyone.
Click to expand...
Click to collapse
I think you have something set on your pc that is acting up with the phone. I would look through your user access and controls and see if anything strange has access to things its not supposed to.

lithid-cm said:
I think you have something set on your pc that is acting up with the phone. I would look through your user access and controls and see if anything strange has access to things its not supposed to.
Click to expand...
Click to collapse
That was my thought as well, I've noticed that I can take pictures on the phone and the computer is unable to see those photos in windows explorer. But when I disconnect the phone, the photos show back up in gallery and android file explorer. If I restart my phone, then the photos will show up in windows. Of course, then the process repeats for any kind of new picture (or any file created on the phone side).
Also, windows seems to be prompting to scan the sd card for errors most of the time now when I plug it in. That may be an indication of it thinking files are corrupted. I also loaded windows into safe mode to try and rule out any outside program influence on the windows side, same symptoms occurred though.

I have a very similar issue where any pics I take show up as corrupted files when I plug the phone in and sync it. When I do, I get the popup telling me I need to scan my card and it always finds errors in the cache files for pics in the MIUI folder and deletes the pics that gave me problems.
The whole time I can see them in the Gallery, etc, but not on my computer when the phone is sync'd.
If I don't do the scan, when I flash a new version of MIUI, they're fine, until I take more pics, and then it starts all over again with those

Update: Got around to plugging the phone into another computer in order to rule out any software issues. The issue remained the same.
But, finally got a hold of an old micro sd and transferred over all the files to it. Changing out the sd card has fixed the issue, there are no more pictures being deleted or windows errors in regards to corrupt files.
As odd as this was with the previous sd card, I have no choice but to believe it is faulty beyond repair. I have attempted to reformat it multiple times, quick and full formats. Also let windows do a full scan for bad sectors on the sd card, but in the end the problem still remained.
I believe I will step up to a higher end memory manufacturer for my next sd card, in hopes that I can avoid this happening in the future. Just as an FYI, my current sd card was a 16gb San Disk (Class 4).

>: Maybe it's time for me to replace my card too. Hell, it is 2 yrs old.....

Related

Odd Problem with SD card.

Today I connected my phone which is running CM7 RC2 to my PC and mounted it as storage so I could remove pictures. I turned off USB storage and thought nothing of it.
But when I got a call later I realised my ringtone wasnt playing, it was silent.
I went into the sound settings, and under notiications or ringtones, I cant find any of my tones. Yet I can explore the SD fine and my apps transferred to SD work fine also. The system just cant find the mp3's anymore but they are there, I havent touched them in any way.
Any thoughts and theories?
X82X said:
Today I connected my phone which is running CM7 RC2 to my PC and mounted it as storage so I could remove pictures. I turned off USB storage and thought nothing of it.
But when I got a call later I realised my ringtone wasnt playing, it was silent.
I went into the sound settings, and under notiications or ringtones, I cant find any of my tones. Yet I can explore the SD fine and my apps transferred to SD work fine also. The system just cant find the mp3's anymore but they are there, I havent touched them in any way.
Any thoughts and theories?
Click to expand...
Click to collapse
the only thing i can think of is you didnt unmount your SD card properly i would recomend that you manualy extraxct the Micro SD card and place it back in and also from now on make sure you click unmount on the desktop client as well as the cell phones this could be a future way to prevent such problems from occuring.
I am unable to remove the SD without removing the batter. However, I tried it anyway and still the problem remains. The system just doesn't show my ringtones. Yet I can browse the SD card perfectly otherwise.
I'm at a loss what else to try since the phone has been perfect up until now.
X82X said:
I am unable to remove the SD without removing the batter. However, I tried it anyway and still the problem remains. The system just doesn't show my ringtones. Yet I can browse the SD card perfectly otherwise.
I'm at a loss what else to try since the phone has been perfect up until now.
Click to expand...
Click to collapse
well Sorry to say i had this problem with my g1 the only other option i can recomend is that you copy your most important files to your computer and then format the SD card and if that dosent work then sorry your going to have to buy a new one.
I just don't understand how mounting the SD card to get at my photos (which I have done many times in the past) has now rendered my SD card U/S.
Ok. I've used rom manager to format and partition the SD card and copied my stuff back. The problem remains. I've even tried to re-install CM7 RC2 (without wiping cache and data) and still it happens. I thought I would be clever and modify the cm7 rc2 zip file and add my ringtones as ogg manually that way. But they don't show up on the phone either. What should I do now?
try flashing another rom to see if it reads it could be a CM problem, Or go into setting/phone storge and click unmount then mount, if that fails then sorry man your going to have to buy a new sounds to me you currrupetd the SD crad from being able to be recognized.
I think there is more afoot here than previously thought.
Another problem I have is to do with images.
On my SD card there is 2 folders, Wallpapers and DCIM/Camera. In the camera folder there is 10 images which I previously took with the phone and 2 new ones. Yet when I open the gallery app, only the 2 ones I have recently taken appear. And my wallpaper folder is missing also.
furthermore, if I browse the SD card in Astro for example and try to open any of the images in the gallery, they just appear as blank images. But if I open them in the Astro image viewer, they appear perfectly.
Strange things are happening to this phone and Im not 100% sure its the SD card anymore.
How can I sort this out?
Using rom manager last night, I put on the CM7 RC2 again, this time I wiped data and cache and modified the CM7 zip beforehand to manually put my ringtones on. Now they appear. But finding songs/pictures/tones from the SD is not possible. Only if I manually browse for them.
Very frustrating.
Same thing happened here except I can't access any of my SD card.
X82X said:
I think there is more afoot here than previously thought.
Another problem I have is to do with images.
On my SD card there is 2 folders, Wallpapers and DCIM/Camera. In the camera folder there is 10 images which I previously took with the phone and 2 new ones. Yet when I open the gallery app, only the 2 ones I have recently taken appear. And my wallpaper folder is missing also.
furthermore, if I browse the SD card in Astro for example and try to open any of the images in the gallery, they just appear as blank images. But if I open them in the Astro image viewer, they appear perfectly.
Strange things are happening to this phone and Im not 100% sure its the SD card anymore.
How can I sort this out?
Using rom manager last night, I put on the CM7 RC2 again, this time I wiped data and cache and modified the CM7 zip beforehand to manually put my ringtones on. Now they appear. But finding songs/pictures/tones from the SD is not possible. Only if I manually browse for them.
Very frustrating.
Click to expand...
Click to collapse
have you tried flashing another rom to see if they read on it
I think I've made some progress.
Taking in previous advice given here, I copied my files off the SD card, formatted it and put SOME not all, of the files back. It seems to have fixed it. Because Im not the smartest person in the world, my slapdash approach to problem solving means I can't say for sure if formatting the SD card fixed it, or there was a dodgy file/folder which corrupted things. But now its working as it would.
However, its produced an odd side effect. Every time I connect my phone to my computer via usb, it will always pop up with the USB mass storage menu, where I can tap it to turn on usb storage. Even if the phone is locked and I connect it, it will unlock the phone with a serious of quick clicks and bring up the menu. While the menu is up, if I lock the screen, it will just unlock in front of my eyes. But if I hit home then lock it, its fine. Very odd.
Why has this started to happen all of a sudden?

Connect to pc cant see sd disk

Today I started to cleanup old folders from my SD card and I might have gotten a little carried away (since emptied trash on pc). Most of them were empty from old aps etc but since then I am unable to get my phone to connect to any pc. I'm not even sure those files or whatever would be on my sd card so I may not have deleted them to begin with. Yes, I have usb debugging enabled and all that stuff and I do get a notification but no options to choose anything with my ROM (SkyRaider 4.3). The phone charges, SD card is recognized by phone and can explore etc with root explorer, mounted, remounted, did a nandroid from a few weeks ago, different pc's and usb ports and still I do not get anything on the phone for an option to charge only mount as disk etc. I have tried everything I can think of. Is it possible I deleted some files that are necessary to do this or could it be something else?
Go into settings > pc connect and check ask me
I had this problem for a while. But it was hardware related (dropped it in the bathtub, yeah ...) but after I dropped it off the roof of my truck onto the asphalt, it started working again. But deleting stuff on the SD card shouldn't effect it at all. Just to make sure, can you mount it in recovery? Assuming your rooted that is.
Sent from my ADR6300 using XDA App
Not caused by changes on phone
Nope it's something else. I've noticed the same issue with mine. I have over 300 photos on the SD card and wanted to move them over to my computer but it's not being recognized. It could be a Windows update to your computer that is causing it. I'm going to troubleshoot it when I get a moment. I've been playing around with my Streak 7 that I just got and haven't given it a thought.
Thanks all for the replies but I got it working. I didnt do anything special to get the option to mount as a disk drive I just kept trying different things. Strange thing is is that it wasnt working on 3 computers and then all of a sudden it just worked on all of them. I tried so many things so many times dont know what the deal was or is...
Connect to PC options in Settings
I took a look at mine this morning and I simply went into Settings, Connect to PC, and changed the Default connection type to Disk drive. I had to clean out my SD card; I had way too many pictures on it and hate scrolling through them.
You can also check the Ask me option too. I simply change the connection type and I have access to the drive.

SD Card photo issue

I'm coming from an Epic 4G and after installing Paranoid Android cm10 I'm having some serious issues with photos on my SD Card. Sometimes the gallery finds them, sometimes it doesn't and it appears there are TWO different photo directories, but when I take the SD card out and put it in my computer nothing even shows up in DCIM or Camera.
Any advice? Is everything just going internal for some reason? I can't mount the phone within OSX for whatever reason and when I use my Windows 7 PC(s) it mounts quickly then disconnects. Frustraaaaating.
LTV said:
I'm coming from an Epic 4G and after installing Paranoid Android cm10 I'm having some serious issues with photos on my SD Card. Sometimes the gallery finds them, sometimes it doesn't and it appears there are TWO different photo directories, but when I take the SD card out and put it in my computer nothing even shows up in DCIM or Camera.
Any advice? Is everything just going internal for some reason? I can't mount the phone within OSX for whatever reason and when I use my Windows 7 PC(s) it mounts quickly then disconnects. Frustraaaaating.
Click to expand...
Click to collapse
try this...
1) Dial ##3424#
2) Select PDA
2a) Select Qualcomm USB settings
3) Make sure MTP+ADB is selected
4) Click OK
trying connecting to your PC again.
Bumping this up...
How the heck can I just get my photos (and downloads) for that matter to go on to the SD card by default? Seems like it should be simpler.

All files on external SD card corrupt after unexpected shutdown

Hey guys and girls!
This morning my phone turned off by itself (13% battery left) and needed somewhat longer than usual to reboot (in the meantime I plugged it back in to the charger). First thing I noticed was that my whole theme got reset as well as it started showing me introductional tips ("long press here to move your apps to the homescreen, ecc.). It also started to update apps in the Play Store even though I set it to manual ... so basically a LOT of things were reset.
The biggest problem I'm having now is though that all my files (pictures, videos, music) that are stored on an external micro SD card are corrupt. It's not possible anymore to open anything. I already removed the micro SD card and put it into an adapter to have a look at the files via the laptop. But nothing, even though the sizes of the files seem OK, I can't open them.
Does anyone have a clue as to what exactly happened here? Are those files lost (at least of some I have a backup) or is there anything I can do to "repair" them? Help is really appreciated, thanks!
PS: Things like the card unmounting and re-mounting never occurred. So I can't tell if the card was dying or if actually the phone ruined my files.
Did you happen to be using a SanDisk SD Card? I've had my 10 brick 2 of those until I switched to Samsung SD Cards about a year ago and haven't had issues since.
I never could manage to recover files from the damaged SD cards.
I have a Samsung SD card and had something similar.
I guess I was on Viper Rom and basically my phone restarted around 15-20% of battery. After a long wait for booting back again, all my settings were gone.
Files and others in the SD card was okay but basically until I formatted the card, I wasn't able to boot into the Download Mode to install a new rom...
I fixed the restart issue by installing the official HTC Rom.
Thanks for your replies.
It is indeed a SanDisk 16GB card. It seems though that the card is still working (no problems accessing it via phone or laptop), just the files appear to be broken. In the meantime I also tried apps like PC Inspector File Recovery, but to no success
I'm still on stock HTC Sense by the way, no root, nothing.
Anyone know though why that happened (resetting everything, etc.)?
Hit me with a PM I'll give you a SanDisk restore tool which works quite ok. there is a huge chance some files can be recovered, some will be damaged though. Don't push any new files on the card after you tried to restore the files
HTC 10-Corrupted microSD card
I know this is an older thread, but I was wondering if there is a solution. I have an HTC 10 which has an micro SD card in it, that is "married" to the phone. When connected to a computer, the computer recognizes the phone, and the microSD card, and begins to load the folders/files. Eventually this process stalls, and the phone/drive is no longer readable by the computer. To get the computer to recognize the phone/card again, I need to restart the phone, but the same thing happens again.
I have like 20gigs of data on the card, and cannot just put the card in a reader, because it's encrypted to the phone. Any possible solutions? It's frustrating to see the files/pictures for a minute or two, and then have them disappear. I have tried copying/pasting the files while they're visible, but this often triggers the computer to no longer recognize the phone/memory card. I've tried to un-encrypt the microSD card, but the phone can't recognize/access the microSD card long enough to complete that process.
Please help if you can.
Glenn

SD Card now slowing as RAW and slow to respond

Hi, I have an SD card that seems to be corrupt in some way and heres whats going on. My friends mother was trying to copy some files off her phone and onto her SD card. Well she canceled one of the copies and after that nothing on the card was readable. Well after rebooting the phone it says that the card is unformatted or unsupported. Well after plugging it into a Windows computer it does not appear at first. After a few minuets of waiting it will appear but will not load the partition. Attempting to run CHKDSK returns that it can't be run on a RAW File System. At this point what can be done? She really wants to get the photos off this card.
Dudefoxlive said:
Hi, I have an SD card that seems to be corrupt in some way and heres whats going on. My friends mother was trying to copy some files off her phone and onto her SD card. Well she canceled one of the copies and after that nothing on the card was readable. Well after rebooting the phone it says that the card is unformatted or unsupported. Well after plugging it into a Windows computer it does not appear at first. After a few minuets of waiting it will appear but will not load the partition. Attempting to run CHKDSK returns that it can't be run on a RAW File System. At this point what can be done? She really wants to get the photos off this card.
Click to expand...
Click to collapse
Sounds like it's reached End of Life. I have had some success in using a different device to read the card. I couldn't read a failing card from my PC but I was able to stick the card into a camera and then connect the camera to the PC via USB and get the files off. I guess not all devices read the card the same way.

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