I don't know if anyone has had this, but whenever i record a video with my DHD, and play it back on the device, it goes out of sync, the video pauses for a second or two, and the audio carries on, then they both carry on as normal, only a second or two out of sync. I haven't tested it on a PC yet, but will update when I do, in the meantime, any ideas would help!
Thanks in advance!
Okay, just tried it on the PC with quicktime player, same result.
If it helps, i can upload a video?
Kind of an edit and a bump!
Now, when i play the file (on my DHD) It skips parts of the video, but stays out of sync and about 20 seconds from the end of the video, i get a message saying ''cannot play this file''
actually i hv suffered from this problem for a long time
it says "sorry, this video cannot be played" in any sense rom if i play any video on it. even those recorded by using camcorder. but i can play them by clicking the thumbnail on the camcorder (on the bottom left of the camcorder after recording)
but still, i can view videos by using other apps
pls help thx
More people got this issue. I had it once, and I think I know the solution.
I had a lot of videos on my HOX. Some of them could'nt be played since I don't have the right codecs/decoders on HOX(example mkv files). Weird thing was they show up in gallery, but every video I played stoped after max 10 seconds of playing (even those that were working before).
After that I deleted the video's which can't play due missing the right codecs. After deleting them I tried again, and suddenly all movies work again.
Don't know if this is the right solution, but it worked for me. And an other work-around is to use a other media player. MX Player does a solid good job.
Has anyone else had issues with video playback at all?
This has been on facebook videos as well as gallery videos. Video cannot be played, restart phone, all works fine. Currently working so cant post exact phrase that gets displayed. Happened 3 times in the week I have owned this phone
Stock UK O2
Anyone experiencing choppy videos or videos that keep playing audio but freeze up? Happens on my pixel xl and is universal... YouTube, my video playback, Facebook video. Not app specific.
Did you have all apps updated in the store? If not do that. If that doesn't help try a factory reset. Nothing else can be done
Yeah... Will have to try the factory reset I suppose.
Buddyfunlove said:
Anyone experiencing choppy videos or videos that keep playing audio but freeze up? Happens on my pixel xl and is universal... YouTube, my video playback, Facebook video. Not app specific.
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Mine does that too. Noticed it during YouTube playback.
I had the same thing happening today on youtube, video would freeze but audio kept playing, only problem is I am on a Note 4 until my Pixel XL gets here. Cant speak to the other issues, curious if a reset solved it for you.
Did a restart and seemed to work itself out... At least when playing my own videos back. If it creeps back I will try the full factory reset.
Not seeing this on my xl
drum747 said:
I had the same thing happening today on youtube, video would freeze but audio kept playing, only problem is I am on a Note 4 until my Pixel XL gets here. Cant speak to the other issues, curious if a reset solved it for you.
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Exactly what happens to me on my new Pixel XL
Yep happens to me on youtube app. Not tried it on my own videos yet though. Hopefully a fix will be released soon for this.
This was driving me crazy this morning. Watching YouTube on Pixel XL and video would freeze while audio kept going. Not happening on Netflix so far. Just YouTube. I emptied the cache and cleared data for YouTube app and force stopped it. Hasn't happened since. I wonder if it's a software problem with Android 7.1?
I've been experiencing this also while watching Netflix. The video will pause for 15-30 secs with the audio continuing. Eventually it synchs back up further up in the scene. Amazon video won't play at all. Do you think this is a case of the apps not yet jiving with Android 7.1? Or possibly some bad phones? Mine is a Pixel XL from Verizon. I'm still within my 14 day to return if a bad unit. Anyone have an idea what could be going on?
I get this with videos on Twitter and FaceBook. Havent seen it with YouTube and I rarely watch Netflix. It is very irritating but can normally be resolved with a restart.
Just contacted support about this. Literally anything video playback has a 3 second stutter and then the audio end up being out of sync. Happens with my recorded videos, snap chat, Instagram, YouTube etc.
Of course after restarting no issues. I wonder what's causing it.
https://youtu.be/TfOTBvYfJBo
Sent from my Pixel XL using Tapatalk
Getting the same thing. Reboot needed to fix it.
No one knows what triggers it?
Sent from my Pixel XL using Tapatalk
I also have the same issue, when I take a video then play it, it freezes between 3-9 seconds with the audio still going. At some point the video restarts, and when it gets back to where the video froze, starts again with the audio in sync. See video below.
Edit: a reboot only fixes the issue temporarily, it seems to come back within a couple hours.
https://youtu.be/9jCHOGT6Yt8
So bad
It's absolutely horrendous! Came from a nexus 6p never had this issue. It's happening in, literally, every app with video, sometimes it won't even play audio or video on Facebook, it does it when I'm trying to play Snapchats where I'll hear the audio but the video freezes and then the video playa really fast all at once at the end to catch up with the audio. It does it on YouTube and Netflix and Hulu as well. It even does it when I'm recording video within Snapchat! I'm disappointed that the phone has been performing more poorly than my old nexus 6p. I hope they fix it asap. I do not want to ba e to do a factory reset. I just finally got done painstakingly setting up all my apps again on this
I only have this issue with YouTube... Usually locks up when I do full screen and after it rotates it feeezes but audio continues.
I occasionally will have YouTube freeze but audio continues. Seems to be only YouTube though and I don't think it's the phone because it was happening on my Note 7 as well.
Happened to me a handful of times where video stops playing but audio keeps going in YouTube. Am I the only one that doesn't realize the video stopped until like 30 seconds later? lol
All I have to do is rewind the video a small amount and then it keeps going and doesn't happen again for that video.
Edit: I saw a solution of turning off Hey Google in another thread and that worked for the freezing issue
HOwever, I still can't playback recorded videos
and I discovered that after I try to playback a video, i can no longer record
Hey fam!
I just got this phone from eBay
It came with an unlocked bootloader running what appears to be a global rom, because it says it's an edge 30 and has play store and all that jazz
I'm having an issue where the sound/video will cut out or pause in apps though. It usually lasts about a second or so. Everything still works in the background, so it's not like the phone itself is freezing. For example, the slightly animated background in Apple Music keeps moving even when the sound cuts out.
Youtube videos have the sound and video hang constantly
Any tips on how to fix this, or should I just flash a chinese rom back to it?
Edit:
I just did a test with recorded content
I was able to record a video with no issues at all. Camera feed stayed stable the entire time. Trying to play it back, after about a second or two it hangs and errors out saying can't play video
Just in case anyone else is having issues
installing https://forum.xda-developers.com/t/convert-to-global-rom.4400275/post-86861259
fixed this for me. Phones works great now
Now I just need to figure out how to get/install updates since my bootloader is unlocked