[Q] Video Playback Issue - One (M8) Q&A, Help & Troubleshooting

Has anyone else had issues with video playback at all?
This has been on facebook videos as well as gallery videos. Video cannot be played, restart phone, all works fine. Currently working so cant post exact phrase that gets displayed. Happened 3 times in the week I have owned this phone
Stock UK O2

Related

cant play any video on stock gallery, help!

actually i hv suffered from this problem for a long time
it says "sorry, this video cannot be played" in any sense rom if i play any video on it. even those recorded by using camcorder. but i can play them by clicking the thumbnail on the camcorder (on the bottom left of the camcorder after recording)
but still, i can view videos by using other apps
pls help thx
More people got this issue. I had it once, and I think I know the solution.
I had a lot of videos on my HOX. Some of them could'nt be played since I don't have the right codecs/decoders on HOX(example mkv files). Weird thing was they show up in gallery, but every video I played stoped after max 10 seconds of playing (even those that were working before).
After that I deleted the video's which can't play due missing the right codecs. After deleting them I tried again, and suddenly all movies work again.
Don't know if this is the right solution, but it worked for me. And an other work-around is to use a other media player. MX Player does a solid good job.

[Q] Video judder

Is it just my handset are are other people have horrible video playback it does not matter if it is from on the home video recorded through the phone camera or on sites such as hulu, you tube or even google movies all video playback is juddery and laggy does anybody have any answers or similar experiences with there handset. It is a T-mobile handset with the Snapdragon 600
Juddery ? I'm assuming you mean jittery or stuttering.
ajmpjm said:
Is it just my handset are are other people have horrible video playback it does not matter if it is from on the home video recorded through the phone camera or on sites such as hulu, you tube or even google movies all video playback is juddery and laggy does anybody have any answers or similar experiences with there handset. It is a T-mobile handset with the Snapdragon 600
Click to expand...
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i had some lag with 720P and had to reboot the phone it worked good fore a few mins then did it again. i havent tried 1080p but i assume it would do the same since its even more higher def.
ZERO stuttering or pausing on the current CyanogenMod 10.1 build. Just tested it with YouTube.
Can not comment on stock software as I never tried it.

Facebook videos are having issues

Is anyone else experiencing videos on Facebook or instagram playing choppy??
It seems when I play certain videos the first frame of the video will flash repeatedly through the entire video.. It's like the video skips a frame and you see the very first frame in its place and then keeps playing normal until it happens again like up to 10 times per video
It's also pausing on its own
Yeah exactly the same on my s8...
same here as well
Also having the same issue
having same issue, i believe it's due to verizon throttling video quality. from what i read, videos now play at 480p, if you want to unlock full HD playback, it'll coat $10 extra per month on your plan...
Strange that it only happens with FB videos not YouTube or Netflix
Is there any end to Verizon's nickel and dime to death approach?
Same
Same here, on an S8+. Video will start, play for about 4 seconds, jump back, sometime pause, then continue playing, and repeating the same skip a few times throughout the video.
I don't think it's Verizon because I have Att and having the same issue with my note 8
I'm experiencing the same thing, it's only happening on Facebook and with my Galaxy S8. There's nothing posted from Facebook or anywhere else saying they've established a fix or working on one.
Note: I'm in England and on the Three network, my home Wi-Fi connection is virgin media.
Sent from my SM-G950F using Tapatalk
It recently started happening on my gf's S6. I've tried Verizon support and they blame fb no surprise there..
Disable the video enhancer option in advance settings. That caused me multiple video streaming issues on my note 8.
It happens to me on Wifi too, so don't think it's Verizon, also had the issue when i was with T-Mobile N7 and S7. Also i tried disabling the video enhancer like failtorespond suggested. Still get random pauses on Facebook videos. I blame Facebook's buggy app
Just tried turning off video enhancer, didn't resolve issue... on note 8
I just installed the latest beta apk from apkmirror, so far no issues with video playback no pauses. If anyone else wants to test here is the link.
Code:
https://www.apkmirror.com/apk/facebook-2/facebook/facebook-149-0-0-15-70-release
This is happening to me too and it is only on Facebook. I have Note 8 on the Optus network.
I'm experiencing the same thing- Facebook video gets choppy, displaying the first frame of the video for a split second then resuming. Super annoying! Galaxy S8 here on T-Mobile, video throttling turned OFF for my account, wifi through Spectrum.
i find that I only have issues when the phone is in portrait mode when trying to watch facebook videos. Try turning the phone to landscape and see if your video plays okay. Guessing it's a Facebook app issue.
Yeah, I've been having the same issue with my Samsung S8+ since Facebook pushed a recent update, maybe a week and a half ago. It's got to be Facebook, YouTube is fine, Kodi is fine, and it's happening over both cellular and Wi-Fi networks.

Is anyone else getting corrupted videos using the HEVC H265 codec with the Camera app

Hello all,
Just got the phone last week and while I'm loving it otherwise, I've noticed an unfortunate thing when trying to use the HEVC codec option that is available to us in the Camera's option mode. Please check out this link with photos -> https://us.community.samsung.com/t5...eos-made-with-Samsung-Camera/m-p/326204#M3642 I've tried doing the live chat with Samsung TWICE now, and when I link them to that forum post I made, the samsung support tech just completely stops talking. Seriously. I stayed in the chat saying "hello? where are you? Can you please answer?" for 15 minutes once. No response at all.
As I mention in the thread though, the videos do play back perfectly in the phone's own video player, and using MPC-HC. With VLC, Windows Photos, Windows Media Player, and macOS quicktime, there are major glitches that make the video unwatchable.
Has anyone else had this problem? Is there a solution? What an odd situation.

Question Can't play video files

Edit: I saw a solution of turning off Hey Google in another thread and that worked for the freezing issue
HOwever, I still can't playback recorded videos
and I discovered that after I try to playback a video, i can no longer record
Hey fam!
I just got this phone from eBay
It came with an unlocked bootloader running what appears to be a global rom, because it says it's an edge 30 and has play store and all that jazz
I'm having an issue where the sound/video will cut out or pause in apps though. It usually lasts about a second or so. Everything still works in the background, so it's not like the phone itself is freezing. For example, the slightly animated background in Apple Music keeps moving even when the sound cuts out.
Youtube videos have the sound and video hang constantly
Any tips on how to fix this, or should I just flash a chinese rom back to it?
Edit:
I just did a test with recorded content
I was able to record a video with no issues at all. Camera feed stayed stable the entire time. Trying to play it back, after about a second or two it hangs and errors out saying can't play video
Just in case anyone else is having issues
installing https://forum.xda-developers.com/t/convert-to-global-rom.4400275/post-86861259
fixed this for me. Phones works great now
Now I just need to figure out how to get/install updates since my bootloader is unlocked

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