Related
It seems random when the data connection works and the internet works on my phone. I'll sit there with full 3G signal and i get "cannot find the DNS Server" error when trying to load webpages :S
is this a problem with my Samsung Omnia 7, Windows Phone 7 or my network (Orange UK)?
I have this problem on my HD7 as well. If I have a 3G connection, it doesn't work. It only works on H (HSDPA).
Funnily enough, I had the same issue with my HD2 running WM6.5, which makes me wonder if WP7 is using the same comms drivers.
I have this problem too! A LOT everyday in diferent locations.
Actually how can I enable the HSDPA on my HD7? Because I can only get 3G.
These are just network errors.
I use internet alot and it happens on every device I had.
My WP7 is actually pretty stable in this regard.
Same! Never works on 3g only ever H you sure its just network errors cause it happens alot
YES this is a major problem for me with my Omnia 7, I even got a replacement phone from my carrier (Optus Australia) because of it... and it's exactly the same. It's extremely frustrating and makes the phone damn near unusable. Happens on every device? what a load of rubbish, if I put the SIM in my old iPhone 3GS it works FLAWLESSLY. I don't know what I'm going to do.
doministry said:
These are just network errors.
I use internet alot and it happens on every device I had.
My WP7 is actually pretty stable in this regard.
Click to expand...
Click to collapse
Can you explain then, how come a reboot always fixes the problem?
Jim Coleman said:
Can you explain then, how come a reboot always fixes the problem?
Click to expand...
Click to collapse
Yep, I have the same problem with my Omnia 7.
On all 3 of the networks i've used it on, T-Mobile, Virgin and GiffGaff.
Only solution is to reboot the phone.
I thing i've noticed, is it seems to happen when I move from an area where I have WiFi access (Home/Work/Cafe) to an area where i'm using a Phone network ?
I think we can only hope that the upcoming WP7 update fixes this. Also it seems enabling airplane mode then disabling it also fixes it in a similar way to rebooting the phone.
johnnymatrix said:
I think we can only hope that the upcoming WP7 update fixes this. Also it seems enabling airplane mode then disabling it also fixes it in a similar way to rebooting the phone.
Click to expand...
Click to collapse
I'll make a note of that, cheers!
Im having the same issue with my HD7. Only EVER works on H. Not on G or 3G. It's driving me insane. The exact same sim on the same provider never had an issue on my Touch Pro 2, but this phone is shocking for internet
I get this occasionally on my HD7. Not really an issue right now. It does get annoying sometimes when the wifi in my house isnt strong enough to connect
mrcalais said:
Im having the same issue with my HD7. Only EVER works on H. Not on G or 3G. It's driving me insane. The exact same sim on the same provider never had an issue on my Touch Pro 2, but this phone is shocking for internet
Click to expand...
Click to collapse
You do realize that phones switch to H only while they are actively swapping data, then fall back to 3G while dormant, to save battery?
Try it - leave your phone alone for a bit and it will switch from H to 3G. Now access something on the net and it will switch to H (if possible) to get the data, then after a few seconds of inaction it will switch back to 3G.
So yes, it is correct that it only ever works on H!
Mind you, it would be nice if it worked on G too, I'm sure it should but mine never does.
hm i thought the " H " means that i dont get 3G signal.
but i think i had the same problem!
solution:
you only need to turn OFF WIFI
somehow its not using 3G when wifi networks are close,
even if you not connected to one.
turn OFF wifi or maybe only "discover new networks"
turning OFF wifi always brings me 3G back ...
Just to add my experience here...
I have a Samsung Omnia 7 and had never experienced any issues with 3G/H data/internet issues on the 3 network in the UK.
However, I've come over to Australia to visit the folks and have put in a Virgin SIM, now I really struggle with this. The connection just isn't working even with full 3G signal.
As pointed out, toggling my Airplane Mode works most of the time - I guess this is because the phone re-registers itself with the network when you enable>disable airplane mode (just like it would if you rebooted it). Curiously toggling the data connection option seems to have no effect.
Pain in the a*se.
I had connectivity issues with my Samsung Omnia 7. I worked out that my phone was not playing nice with my router and so my wifi connected but didn't actually work.
Also, I found that 3G performance was sub-par and many apps timed out because they were taking so long to get connection.
I solved these problems by flashing a new firmware. It was a little tricky and it is potentially risky, but a quick google will lead you to the relevant information.
I used a European firmware (I am in Australia on Optus), but it works fine. I just had to change all the language settings.
Now my phone's 3G and WiFi connections both work a lot faster (no more waiting for an eternity for the marketplace to open for example).
I have the same problem and read on create.msdn.com it has something to do with how wp7 handles the connections.
If the provider cuts off the connection frequently it loses its 3g signal or something like that. Thats why my push notifications are just unreliable. If I take my sim out and use wifi only. It just works and keeps working as soon as I connect to wifi. When 3g comes into play and the carrier cuts me off because im not actively using, the phone struggles to recconect for push etc.
Anyone have an issue with their phone randomly dropping Wifi/Cell connections? Sometimes it doesn't happen for a day or two sometimes it happens 3 times in 5 minutes.
Starting to think my phone is defective...
If you are on a custom rom try going back to stock and see if it's the same. If stock try to update profile
Sent from my t0ltespr
epicnoob66 said:
If you are on a custom rom try going back to stock and see if it's the same. If stock try to update profile
Sent from my t0ltespr
Click to expand...
Click to collapse
I've tried that and it's still dropping... Would PRL/Profile also effect my Wifi connection? All data connections drop.
chunology said:
I've tried that and it's still dropping... Would PRL/Profile also effect my Wifi connection? All data connections drop.
Click to expand...
Click to collapse
I'm having the same issue with Wifi. It'll still show as being "connected", but there won't be any data coming through. I'll have to toggle Wifi on/off to get it back. Sometimes it'll work for a couple of hours before having the data issue again, sometimes less than a minute.
I'm on stock, rooted.
Turn off the connections optimizer :banghead:
Sent from my SPH-L900 using xda premium
fatboypup said:
Turn off the connections optimizer :banghead:
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Connections optimizer has been turned off AND frozen using TiB from day one. So that's obviously not it.
fatboypup said:
Turn off the connections optimizer :banghead:
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
enormous said:
Connections optimizer has been turned off AND frozen using TiB from day one. So that's obviously not it.
Click to expand...
Click to collapse
Connections optimizer is off for me too - My phone shows a clear signal disconnect and reconnect (The wifi bars/3g symbol disappears completely) during this time all data connections fails - including texts. This is happening when I'm staying in one area so it couldn't be a tower reconnection issue.
I'm going to try taking my phone into a sprint store today to see what they say.
chunology said:
Connections optimizer is off for me too - My phone shows a clear signal disconnect and reconnect (The wifi bars/3g symbol disappears completely) during this time all data connections fails - including texts. This is happening when I'm staying in one area so it couldn't be a tower reconnection issue.
I'm going to try taking my phone into a sprint store today to see what they say.
Click to expand...
Click to collapse
Ah, it sounds like our issues may be different then. My issue is solely with Wi-Fi (haven't noticed issues with 3G). When it happens for me the Wi-Fi icon in the status bar doesn't change, I just can't connect to anything.
Sent from my SPH-L900 using Tapatalk 2
enormous said:
Ah, it sounds like our issues may be different then. My issue is solely with Wi-Fi (haven't noticed issues with 3G). When it happens for me the Wi-Fi icon in the status bar doesn't change, I just can't connect to anything.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Yup, same here. Seems like the 3G radio does the same thing, but not necessarily at the same time as the WIFI. At first I thought is was only the WIFI too, but 3G is affected, though not to as severe a degree. My WIFI was actually disconnecting and failing to reconnect. Turning off connection manager made no difference. I did however notice that the WIFI at my work (WEP encryption) never seemed to do this (at least I didn't notice), so I changed my home network WPA to WEP and sure enough, it stays connected. Was still failing to load occasionally, so I went even further and changed the router to a single channel rather than "Auto" and set it to "N Only" (due to having a similar problem with a laptop I used to have, with a similar solution). Problem fixed. I'm using an Amped R10000 just FYI, not sure if it matters. Very annoying, and given the number of occurances being sufficient to start a thread, I'm assuming this is a common issue and will hopefully be fixed by a firmware update. In the meantime, we should probably all start calling Sprint daily and complaining. Maybe they're not even aware of it. Probably not enough of these phones in circulation yet for them to worry about it.
Mine will do this from time to time. Stock not rooted. I will have full 3g bars and full wifi bars and my data will just hang. If I turn off wifi everything works again. Some times when I load a game that has to connect to Facebook to play against friends I have to close the app/game, remove it from memory and reload it to get the data to work. Same thing for Pandora. It will load a song to 2% and hang until I stop wifi or reboot the phone. It's not an everyday thing but some days are worse then others.
Sent from my SPH-L900 using XDA Premium HD app
"Good to see" from the perspective I thought it was just me. Things described by others happening to me as well. Personally, I find I like the wifi/3g auto connectivity feature - when it works. Got my SGNII on Thurs last week, and connected to wifi at work on Friday no issues. This morning, the Note picked up my work wifi without a hitch.
At home, over the weekend, I was getting spotty connection, sometimes no connection to my wifi. (Disclaimer - I have my main wifi @ N/5ghz. An access point was added with wireless G via an old Netgear router-turned-AP.) After several attempts of moving the AP from one cat6 jack to another, I finally moved it to my main level. Oddly enough, so far, so good. Certainly possible the router's radio is pooping out.
What I notice happen with connection issues though seem related to the Note seeing my wireless G, trying to connect, but unable to do so until/unless I reboot my phone. After moving to the new location/jack, everything seems to work OK now (knock on wood).
Having said that... I also think the 3g radio (HW or SW?) is a bit wonky, as my old HTC Hero seemed to have more bars at home, IIRC. Whatever it is, just seems a bit lacking, IMHO.
Sprint is updating to LTE in many markets ive noticed my 3G drops says preparing networks and reestablishes the connection to 3G. I live in Fort Wayne and issue the permits for the tower co-locates and they are close to going live with LTE here so I know thats my problem. I can live with the flakiness for a few more days. I have not had issues with WIFI drops at home.
Sent from my SPH-L900 using xda app-developers app
The same thing has been happening to me here on Long Island. 3g drops and reconnects. Sometimes it doesn't and a reboot fixes it. I also notice after the disconnect and reconnect it states my PRL is unknown. I have done a PRL update many times, a Profile Update, a RTN reset, and a factory reset. This happens on the stock rom and any custom ROM. It's driving me insane!
hmm maybe mobile settings?
Ive found LTE/CDMA setting to be not so good.
Its providing me eHRPD signal which is stop and go web browsing is murder.
CDMA only setting is providing Rev A signal fast web browsing
Sigh, so it seems as if you guys are losing wifi/3g....is it affecting voice radios or LOS/dropped calls?
sledgie said:
Sigh, so it seems as if you guys are losing wifi/3g....is it affecting voice radios or LOS/dropped calls?
Click to expand...
Click to collapse
I haven't been on the phone when it's happened so I couldn't tell you - Nothing like the LOS on the E4GT. When the data connection does cut out it immediately reconnects. Doesn't really impair the functionality of the phone but it happens enough to be annoying. With a 300$ price tag I expect my device to be without defect.
sling said:
hmm maybe mobile settings?
Ive found LTE/CDMA setting to be not so good.
Its providing me eHRPD signal which is stop and go web browsing is murder.
CDMA only setting is providing Rev A signal fast web browsing
Click to expand...
Click to collapse
This ^, I have been having lots of problems with the Note 2 and connectivity. Especially with my airvana. Changing from LTE/CDMA to CDMA fixed all my problems including the random drop/reconnects with WiFi.
sledgie said:
Sigh, so it seems as if you guys are losing wifi/3g....is it affecting voice radios or LOS/dropped calls?
Click to expand...
Click to collapse
I'm not having LOS /dropped calls just data creep with LTE/Cdma setting enabled.
Speed test show same data speed numbers as CDMA only setting but when browsing data arrows tend to pause more making for slower page upload with LTE/CDMA setting enabled.
According to Sprint store tech such performance is common with that setting.
sling said:
hmm maybe mobile settings?
Ive found LTE/CDMA setting to be not so good.
Its providing me eHRPD signal which is stop and go web browsing is murder.
CDMA only setting is providing Rev A signal fast web browsing
Click to expand...
Click to collapse
I am on CDMA only. I should have mentioned that in my first post. This does affect phone calls too as ill be on the phone and the call will drop and the "out of service area" message comes up. It doesnt matter if I'm on my Airave or not. I tried different prls which doesn't seem to make a difference. I am starting to think there is something wrong with the phone as my girlfriends S3 doesn't do this. Maybe Samsung will release some sort of update to fix this issue.
Flak said:
This ^, I have been having lots of problems with the Note 2 and connectivity. Especially with my airvana. Changing from LTE/CDMA to CDMA fixed all my problems including the random drop/reconnects with WiFi.
Click to expand...
Click to collapse
I made the change back to CDMA only mode this morning and it has solved my WiFi issues as well. I was also struggling getting a GPS lock with LTE enabled. GPS toolkit would show 20/21 satellites found but it would never get a lock. After the reboot back into CDMA mode it locked in 5 seconds.
Sent from my SPH-L900 using Tapatalk 2
This has been a frustrating issue I've been having pretty much since starting up my T-mobile service about a month ago.
To start off, my G3 is unrooted and on the latest stock software version, 20e.
I use Wifi calling often because I get 0-1 bars of reception at work. All seems to work well until I go outside and try to make a phonecall over the voice network. I'll have plenty of signal bars, be connected to 4G even, yet when I try to use the phone dialer to make a call it will say "Not connected to Mobile Network." or something along those lines.
I haven't done extensive testing, but I believe the other day I toggled the "Mobile Data" off then back on and was able to make calls.
Has anyone else had this trouble? Is it something possibly to do with Wifi and/or Wifi calling?
I believe I could make a phonecall using Hangouts when I was off of wifi, which tells me that the data part is working, but not the voice network.
I contacted T-mobile support, but they just had me do the "typical" things, like shut down the phone, remove the battery/SIM, start everything back up. And sure enough, it worked after that, but I'd rather not have to restart my phone or toggle stuff to get it to work as it should without any hassle.
Thanks!
My wife has the same problem after the 20E update. Her mobile is stock as well. It did not happen on 20B.
thewalkingdude said:
My wife has the same problem after the 20E update. Her mobile is stock as well. It did not happen on 20B.
Click to expand...
Click to collapse
Interesting.... so is there a known solution for it?
rubejb said:
Interesting.... so is there a known solution for it?
Click to expand...
Click to collapse
Off the top of my head no. I'll dig around a bit and see what if anything I come up with.,
From the digging I did I can't seem to find any help. The only thing I can think of is to factory reset it thing and see if it helps. I am going to do do it on my wifes phone tonight.
Yeah, that's what I was thinking too... I'm not really in the mood to deal with restoring all of my apps and whatnot, so I'll hold off on the factory reset for now.
If you remember, could you let me know the results? If I know for fair certainty that a wipe will fix the issue, I might do it.
Thanks!
It's a network problem and it is worst on Samsung phones. I recently went and got a new sim card and it seems to have fixed it. I read it is because if you live in a area where there is poor coverage it causes your sim to where out fast.
punkhawaiian said:
It's a network problem and it is worst on Samsung phones. I recently went and got a new sim card and it seems to have fixed it. I read it is because if you live in a area where there is poor coverage it causes your sim to where out fast.
Click to expand...
Click to collapse
This started happening before my first month of T-mobile service was even up with a brand new SIM. I'm not saying that it's definitely not a SIM issue, just would seem unlikely that it's worn out that fast.
Mobile out of Network-Tmobile - Android
I;m having the same issue, turned phone off and on, checked Network connections everything looks fine, but now able to receive and send texts or make calls.
rubejb said:
This has been a frustrating issue I've been having pretty much since starting up my T-mobile service about a month ago.
To start off, my G3 is unrooted and on the latest stock software version, 20e.
I use Wifi calling often because I get 0-1 bars of reception at work. All seems to work well until I go outside and try to make a phonecall over the voice network. I'll have plenty of signal bars, be connected to 4G even, yet when I try to use the phone dialer to make a call it will say "Not connected to Mobile Network." or something along those lines.
I haven't done extensive testing, but I believe the other day I toggled the "Mobile Data" off then back on and was able to make calls.
Has anyone else had this trouble? Is it something possibly to do with Wifi and/or Wifi calling?
I believe I could make a phonecall using Hangouts when I was off of wifi, which tells me that the data part is working, but not the voice network.
I contacted T-mobile support, but they just had me do the "typical" things, like shut down the phone, remove the battery/SIM, start everything back up. And sure enough, it worked after that, but I'd rather not have to restart my phone or toggle stuff to get it to work as it should without any hassle.
Thanks!
Click to expand...
Click to collapse
Hello,
I live in an area (like many of us) there T-mobile service isn't that great. I daily drive through areas with zero service and I have almost no service at my house so we utilize WIFI Calling.
I have been finding for the past few months that when I return to an area of good service (phone showing full bars of 4G or 4G LTE) that I cannot move any cellular data. If I reboot the phone then everything works again for a while. I have tried to toggle into airplane mode and back but this does not help, only a full reboot helps.
Does anyone else get this? Its very annoying to have to reboot the phone when I need to use cellular data. Appreciate some input. Phone is NOT rooted and running the latest available software from T-mobile
M
madas said:
Hello,
I live in an area (like many of us) there T-mobile service isn't that great. I daily drive through areas with zero service and I have almost no service at my house so we utilize WIFI Calling.
I have been finding for the past few months that when I return to an area of good service (phone showing full bars of 4G or 4G LTE) that I cannot move any cellular data. If I reboot the phone then everything works again for a while. I have tried to toggle into airplane mode and back but this does not help, only a full reboot helps.
Does anyone else get this? Its very annoying to have to reboot the phone when I need to use cellular data. Appreciate some input. Phone is NOT rooted and running the latest available software from T-mobile
M
Click to expand...
Click to collapse
It happens all the time for me. I've not been able to figure out why it happens, but I've seen some speculation in other threads where people think it can break when switching between H+, 4G, LTE, etc. Some people have reported that switching to airplane mode and back fixes it, but it doesn't work for me. Only a reboot will fix it for me.
Here is another thread with some discussion on it:
http://forum.xda-developers.com/galaxy-s6-edge/help/mobile-network-data-connection-drops-t3097605
Thanks for the response. I'm not happy to hear it appears to be happening to everyone. I wonder if any of the carriers have reported this to Samsung?
I cleared the cache partition on my phone 2 days ago and I've been good since...that doesn't mean it fixed it but its been a while since I had 2 good days!
THIS HAPPENS TO ME OMG!!! I thought I was going crazy... it happens quite often in NYC where we travel by subway underground... Switching to Airplane mode then back indeed fix it majority of the time, but it doesn't work sometimes...
Also, this happens when i am on Wifi for extended period of time, and then leave WiFi, the phone will show 4G LTE but wont' push any data.
Going into Phone status will show that you have no IP Address...
edit: btw, i've done an exchange with Tmobile, and still happens on the phone, Swapped SIM card as well, doesn't solve the problem. T-Mobile ran diagnosis, and found nothing wrong. I suspect it might be T-Mobile's network configuration...
Also, I can almost 100% reproduce this when I am playing a game that requires periodic connection (like loading acount info), and then playing in the subway while doing data connection between subway station (we have internet at the station, but not in the tunnel) will break my 4G LTE data connection...
**EDIT**
Forgot the random outgoing call issue.
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Disable VoWifi, which doesn't seem to work on as many APs as the OP7P and prior did. If that doesn't work, turn off wifi altogether to allow messages to send/receive.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi. Also seems to be affecting MMS messages not sending/receiving when connected to WiFi, and potentially outgoing calls not going through reliably.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Potential fix: Disable 5G under: SIM & network settings > Preferred network type
--------------------------------------------------------
Occasion outbound call issue: Sometimes making an outgoing call takes 2 or 3 tries. I can't remember the error, off the top of my head, but it's something like "service not available".
--------------------------------------------------------
Can ONLY receive MMS on WiFi calling not on mobile data, SMS not affected. (details here)
Fix: use 3rd party SMS app, revoke all permissions from stock app, disable stock app
Flapjack said:
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Turn off wifi. Not really feasible, though... especially those not on unlimited data plans.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Fix: None, unless there's a way to disable 5G for now (if that would even help).
Click to expand...
Click to collapse
You can disable 5G in the SIM and Network settings ??*
With my old phone if I disable wifi it connects to Lte instantly and I can start surfing. With my 1+ now if I disable wifi it takes about 10sec until there's Lte but I can't start surfing. I have to switch from Lte to 2g and back to get it working. Same Sim in both phones
XD-MOD2-9MM said:
You can disable 5G in the SIM and Network settings ??*
Click to expand...
Click to collapse
Good grief. I have no idea how I missed that. Thanks! I'll test and update the thread if LTE performance seems better than 5G. This very well could be a T-Mobile thing, since they just recently turned it on in my area.
Flatric said:
With my old phone if I disable wifi it connects to Lte instantly and I can start surfing. With my 1+ now if I disable wifi it takes about 10sec until there's Lte but I can't start surfing. I have to switch from Lte to 2g and back to get it working. Same Sim in both phones
Click to expand...
Click to collapse
I have noticed the exact same thing. I'm not sure why it takes so long... especially with dual-channel network acceleration enabled (and the fact that VoLTE is established before I shut wifi off).
Flapjack said:
**EDIT**
Forgot the random outgoing call issue.
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Turn off wifi. Not really feasible, though... especially those not on unlimited data plans.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Fix: None, unless there's a way to disable 5G for now (if that would even help).
--------------------------------------------------------
Occasion outbound call issue: Sometimes making an outgoing call takes 2 or 3 tries. I can't remember the error, off the top of my head, but it's something like "service not available".
Click to expand...
Click to collapse
My wife and I have similar problems with mobile data and wifi both occasionally showing strong signals but requiring a toggle off and back on before data passage resumes. Both OP8P and OP8. Verizon for carrier.
Well, I guess it's good to know it's happening on Verizon too?
Seriously, this needs to be fixed. If it was just one carrier, I could see it getting out the door. But more than one (very different kinds) of carriers is pretty ridiculous.
Issue: can ONLY receive MMS on WiFi calling not on mobile data, SMS not effected.
More details in my thread here: https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Fix: use 3rd party SMS app, revoke all permissions from stock app, disable stock app
Updated OP.
I've found that disabling Voice over Wifi altogether seems to help with the MMS while on wifi issues. I still get a few that don't go through and have to shut off wifi altogether, but it's much... much better.
I'm wondering if this is also connected to my outgoing call issues. I'll be testing that also.
**EDIT**
While I still think disabling VoWiFi helps, it is still very much a crapshoot whether or not an MMS message will send or receive. Between this and the dual sim issues, I may need to see if OP will let me return this.
No idea if it's related but in comparison to EE, three is absolutely crap. Truly a horrific network, 50% of the coverage and 59% of the speed.
Have noticed that the phone aggressively tries to hand over to WiFi even when I'm not connected.
Removing 5G from the equation helps a lot, least in my instance.
dladz said:
No idea if it's related but in comparison to EE, three is absolutely crap. Truly a horrific network, 50% of the coverage and 59% of the speed.
Have noticed that the phone aggressively tries to hand over to WiFi even when I'm not connected.
Removing 5G from the equation helps a lot, least in my instance.
Click to expand...
Click to collapse
Curious, how are you seeing it's trying to hand over to wifi?
I'm so upset over this stuff. It would be more tolerable if OP had some sort of official status on some of these issues. Ignoring them won't make them go away.
Flapjack said:
Curious, how are you seeing it's trying to hand over to wifi?
I'm so upset over this stuff. It would be more tolerable if OP had some sort of official status on some of these issues. Ignoring them won't make them go away.
Click to expand...
Click to collapse
So it looks for WiFi constantly, also tries to switch between networks. You can disable it
dladz said:
So it looks for WiFi constantly, also tries to switch between networks. You can disable it
Click to expand...
Click to collapse
Are you talking about the "Scanning always available" setting? I already have that disabled. I seem to be ok with 5G lately. Pretty sure the bad upload speeds are just due to T-Mobile working out the bugs.
Flapjack said:
Are you talking about the "Scanning always available" setting? I already have that disabled. I seem to be ok with 5G lately. Pretty sure the bad upload speeds are just due to T-Mobile working out the bugs.
Click to expand...
Click to collapse
Then you're fine. Don't worry about it.
I thought I'd chime in a bit with T-Mobile 5G. Minus specialized cities featuring higher frequency 5G, T-Mobile nationwide works off of the 600Mhz band, AND REQUIRES the 1900Mhz or 2100Mhz 4G LTE band to properly function at this time. So if you experience poor 4G 1900 and 2100 frequency in your area, but strong 5G, it won't work well for you, and you are better off doing 4G LTE 600mhz instead.
Call your local rep and confirm the strength for those two frequencies for you. Just thought I'd chime in about the poor 5G performance nationwide for T-Mobile for some. Nothing to do with the phone exactly.
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Hofitown said:
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Click to expand...
Click to collapse
That is crazy. I think they may have fixed the wifi disconnects for me with the latest OTA, but when I did get them, toggling wifi worked for me. I never had to reboot over it. Your case definitely seems worse. Hopefully you don't have a hardware issue.
Hofitown said:
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Click to expand...
Click to collapse
I have exactly the same issue with the same carrier (Telekom Germany) with 2 SIM cards tested. Gotten worse with the 10.5.9 so I rolled back to 10.5.8 where the issue isn't happening that often. I haven't got this issue when enabling data on my secondary SIM (O2 Germany). I have also tested the new Android 11 beta where I got shortly disconnected from the mobile network and then the LTE+ logo changed to "g" and everything was fine again. The phone was still connected to LTE with full DL speed (did the whole initialisation with mobile data + 20gb music download). However the beta is not usable at this stage. Since I have an unlimited data plan on that Telekom Sim I cloud test the **** out of it and it seems that the disconnect happens when the phone tries to change or adds the cell connection while using data. I have sent OP the required logs and after that they ignored me.. hope they going to fix this as it seems to be a software/compatibility issue with that certain carrier. Also 10.5.9 isn't really coming to German devices with ota so they might know about that issues.
ch1llahh said:
I have exactly the same issue with the same carrier (Telekom Germany) with 2 SIM cards tested. Gotten worse with the 10.5.9 so I rolled back to 10.5.8 where the issue isn't happening that often. I haven't got this issue when enabling data on my secondary SIM (O2 Germany). I have also tested the new Android 11 beta where I got shortly disconnected from the mobile network and then the LTE+ logo changed to "g" and everything was fine again. The phone was still connected to LTE with full DL speed (did the whole initialisation with mobile data + 20gb music download). However the beta is not usable at this stage. Since I have an unlimited data plan on that Telekom Sim I cloud test the **** out of it and it seems that the disconnect happens when the phone tries to change or adds the cell connection while using data. I have sent OP the required logs and after that they ignored me.. hope they going to fix this as it seems to be a software/compatibility issue with that certain carrier. Also 10.5.9 isn't really coming to German devices with ota so they might know about that issues.
Click to expand...
Click to collapse
Thanks for the feedback.
That the Problem with 10.5.9 got worse i can confirm. I loaded this Version in Germany by using the Oxygen Updater. But that gives hope to me that it is really just a software issue and no defekt on the device. So I will not send the device to OP for an unnecessary repair in the hope that there will be fixd with an update soon.
On the Facebook Oneplus page I have already heard from some people they have exactly the same problem, all of them use the German Telekom network.
Hopefully you get right, with that presumption, that 10.5.9 isn't really coming on German devices because they know the problem. So the fix will come very fast.
Hofitown said:
Thanks for the feedback.
That the Problem with 10.5.9 got worse i can confirm. I loaded this Version in Germany by using the Oxygen Updater. But that gives hope to me that it is really just a software issue and no defekt on the device. So I will not send the device to OP for an unnecessary repair in the hope that there will be fixd with an update soon.
On the Facebook Oneplus page I have already heard from some people they have exactly the same problem, all of them use the German Telekom network.
Hopefully you get right, with that presumption, that 10.5.9 isn't really coming on German devices because they know the problem. So the fix will come very fast.
Click to expand...
Click to collapse
You guys haven't heard any buzz about 10.5.10 yet? I'm on 10.5.10 in the US, which I feel has been a lot more stable than the previous two versions (which had alternating issues for me).
The biggest issue affecting me remains the issues sending MMS while on wifi.