This has been a frustrating issue I've been having pretty much since starting up my T-mobile service about a month ago.
To start off, my G3 is unrooted and on the latest stock software version, 20e.
I use Wifi calling often because I get 0-1 bars of reception at work. All seems to work well until I go outside and try to make a phonecall over the voice network. I'll have plenty of signal bars, be connected to 4G even, yet when I try to use the phone dialer to make a call it will say "Not connected to Mobile Network." or something along those lines.
I haven't done extensive testing, but I believe the other day I toggled the "Mobile Data" off then back on and was able to make calls.
Has anyone else had this trouble? Is it something possibly to do with Wifi and/or Wifi calling?
I believe I could make a phonecall using Hangouts when I was off of wifi, which tells me that the data part is working, but not the voice network.
I contacted T-mobile support, but they just had me do the "typical" things, like shut down the phone, remove the battery/SIM, start everything back up. And sure enough, it worked after that, but I'd rather not have to restart my phone or toggle stuff to get it to work as it should without any hassle.
Thanks!
My wife has the same problem after the 20E update. Her mobile is stock as well. It did not happen on 20B.
thewalkingdude said:
My wife has the same problem after the 20E update. Her mobile is stock as well. It did not happen on 20B.
Click to expand...
Click to collapse
Interesting.... so is there a known solution for it?
rubejb said:
Interesting.... so is there a known solution for it?
Click to expand...
Click to collapse
Off the top of my head no. I'll dig around a bit and see what if anything I come up with.,
From the digging I did I can't seem to find any help. The only thing I can think of is to factory reset it thing and see if it helps. I am going to do do it on my wifes phone tonight.
Yeah, that's what I was thinking too... I'm not really in the mood to deal with restoring all of my apps and whatnot, so I'll hold off on the factory reset for now.
If you remember, could you let me know the results? If I know for fair certainty that a wipe will fix the issue, I might do it.
Thanks!
It's a network problem and it is worst on Samsung phones. I recently went and got a new sim card and it seems to have fixed it. I read it is because if you live in a area where there is poor coverage it causes your sim to where out fast.
punkhawaiian said:
It's a network problem and it is worst on Samsung phones. I recently went and got a new sim card and it seems to have fixed it. I read it is because if you live in a area where there is poor coverage it causes your sim to where out fast.
Click to expand...
Click to collapse
This started happening before my first month of T-mobile service was even up with a brand new SIM. I'm not saying that it's definitely not a SIM issue, just would seem unlikely that it's worn out that fast.
Mobile out of Network-Tmobile - Android
I;m having the same issue, turned phone off and on, checked Network connections everything looks fine, but now able to receive and send texts or make calls.
rubejb said:
This has been a frustrating issue I've been having pretty much since starting up my T-mobile service about a month ago.
To start off, my G3 is unrooted and on the latest stock software version, 20e.
I use Wifi calling often because I get 0-1 bars of reception at work. All seems to work well until I go outside and try to make a phonecall over the voice network. I'll have plenty of signal bars, be connected to 4G even, yet when I try to use the phone dialer to make a call it will say "Not connected to Mobile Network." or something along those lines.
I haven't done extensive testing, but I believe the other day I toggled the "Mobile Data" off then back on and was able to make calls.
Has anyone else had this trouble? Is it something possibly to do with Wifi and/or Wifi calling?
I believe I could make a phonecall using Hangouts when I was off of wifi, which tells me that the data part is working, but not the voice network.
I contacted T-mobile support, but they just had me do the "typical" things, like shut down the phone, remove the battery/SIM, start everything back up. And sure enough, it worked after that, but I'd rather not have to restart my phone or toggle stuff to get it to work as it should without any hassle.
Thanks!
Click to expand...
Click to collapse
Related
I'm using T-Mobile HTC Touch Pro 2 on AT&T network and cant receive calls when I'm on data network (read browsing, facebook app, slacker radio app).
I'm on AT&T EDGE. Is there anything that can be done to avoid this? Thanks.
blueguy19 said:
I'm using T-Mobile HTC Touch Pro 2 on AT&T network and cant receive calls when I'm on data network (read browsing, facebook app, slacker radio app).
I'm on AT&T EDGE. Is there anything that can be done to avoid this? Thanks.
Click to expand...
Click to collapse
The problem is that when you're using your T-mobile phone on the AT&T network, your data connection is through EDGE, not 3G...and one of the drawbacks to EDGE is that you can't have an active data connection at the same time as an active phone call.
It's a hardware restriction, caused by the different 3G bands AT&T and T-mobile use. Your only real solution would be to get an AT&T-branded phone so you can use their 3G bands, or start using t-mobile's network with your TP2 so you can use their 3G.
sirphunkee said:
The problem is that when you're using your T-mobile phone on the AT&T network, your data connection is through EDGE, not 3G...and one of the drawbacks to EDGE is that you can't have an active data connection at the same time as an active phone call.
It's a hardware restriction, caused by the different 3G bands AT&T and T-mobile use. Your only real solution would be to get an AT&T-branded phone so you can use their 3G bands, or start using t-mobile's network with your TP2 so you can use their 3G.
Click to expand...
Click to collapse
Agreed that you can't do both at the same time, but it sounds like the phone should still automatically suspend the data session to take the phone call. Sounds like an application is forcing the data connection to stay active, what programs do you have installed?
Toleraen said:
Agreed that you can't do both at the same time, but it sounds like the phone should still automatically suspend the data session to take the phone call. Sounds like an application is forcing the data connection to stay active, what programs do you have installed?
Click to expand...
Click to collapse
I think it would be nice if it worked that way....but that's not how it's been for me. Maybe there's a registry setting that makes it one way or the other, but on the custom roms I've used it doesn't work the "nice" way. Calls go to voice mail if I'm actively accessing/transferring data (on an EDGE connection).
Are you saying that your TP2 actually does suspend the data session -- from personal experience? Or just that it should be that way?
MCbrian said:
I think it would be nice if it worked that way....but that's not how it's been for me. Maybe there's a registry setting that makes it one way or the other, but on the custom roms I've used it doesn't work the "nice" way. Calls go to voice mail if I'm actively accessing/transferring data (on an EDGE connection).
Are you saying that your TP2 actually does suspend the data session -- from personal experience? Or just that it should be that way?
Click to expand...
Click to collapse
I can't say for sure on my TP2 as I've generally got 3G coverage everywhere I go. When I was using my 8525 I specifically remember being impressed the first time I was in the middle of a download and it recovered after taking a phone call, was definitely a custom ROM too. Probably was WinMo 6.0 at that time though.
When you are using data and recieve a call it should stop data and allow the call to go thru when you are using EDGE. Since you are using a none AT&T device they probably wont fix the issue unless you reproduce the issue with an AT&T device. Also i tested this on my TMO TP2 by loading a website and making a call to my TP2 at the same time and it stopped my data as the call came thru then when i ignored the call it continued to load the website.
Sik96teG said:
When you are using data and recieve a call it should stop data and allow the call to go thru when you are using EDGE. Since you are using a none AT&T device they probably wont fix the issue unless you reproduce the issue with an AT&T device. Also i tested this on my TMO TP2 by loading a website and making a call to my TP2 at the same time and it stopped my data as the call came thru then when i ignored the call it continued to load the website.
Click to expand...
Click to collapse
It may depend on other factors then -- like maybe what rom you're running. After I posted above I tested this again -- to confirm what I posted, by starting the download of a very large file. I then called my phone from a landline and sure-enough the call went to VM after a few rings. So, maybe just a characteristic of my ROM, but it's definitely true for me on T-Mo USA (on EDGE). When I stopped the download my phone received calls just fine, so it's not a general receiving-calls issue.
Tomorrow when I'm at work -- and have a full-strength 3G connection -- I'll try it again to confirm that it does receive during 3G data. I've done that test before -- I've received calls with my laptop tethered to the TP2 on 3G and kept the data connection and received the call, but I haven't tried with the rom I'm currently running.
Sik96teG said:
When you are using data and recieve a call it should stop data and allow the call to go thru when you are using EDGE. Since you are using a none AT&T device they probably wont fix the issue unless you reproduce the issue with an AT&T device. Also i tested this on my TMO TP2 by loading a website and making a call to my TP2 at the same time and it stopped my data as the call came thru then when i ignored the call it continued to load the website.
Click to expand...
Click to collapse
I experienced the same thing with my EDGE-only Wizard (8125) on AT&T...incoming calls would be routed straight to voicemail if I had an active data connection going. And, whenever I would try to make an outgoing call, I would get an error message telling me that I couldn't make the call until I closed the data connection.
We all agree that EDGE can't multi-task like that, so to speak...but I think the issue of prioritizing or not prioritizing voice over data is handled at the device level, and/or by carrier control, rather than as a function of what the network can/can't do. My guess at this point is that there might be a reg setting that controls giving calls default priority at all times, but I have no idea what/where it is
sirphunkee said:
but I think the issue of prioritizing or not prioritizing voice over data is handled at the device level, and/or by carrier control, rather than as a function of what the network can/can't do. My guess at this point is that there might be a reg setting that controls giving calls default priority at all times, but I have no idea what/where it is
Click to expand...
Click to collapse
Yeah, that's what I was thinking....well, guessing really -- I don't know. But I know what my experiment showed. A registry setting could explain why it would work for some and not others. Or could a different radio-rom possibly make a difference?
I have no idea.
MCbrian said:
Yeah, that's what I was thinking....well, guessing really -- I don't know. But I know what my experiment showed. A registry setting could explain why it would work for some and not others. Or could a different radio-rom possibly make a difference?
I have no idea.
Click to expand...
Click to collapse
Now that you mention it, my money is on the radio (don't know why I didn't think of that).
blueguy, what radio are you using? And for that matter, what ROM? ATT, Tmo, or...? I'll test it on mine just like MCbrian did, since I have a different radio (.14), once I recall how to force my toy into EDGE-only mode. so, tomorrow morning
EDIT: sik96teg, same question to you...what radio/ROM are you using?
right now im on 4.49.25.57(i believe this is the stock tmo 6.5) radio and i have tried a few other radios over the last few monthes(never really tested them but dont recall this issue). i use to be on an energy rom and now im on leo cell evo rom. Also when i did have this issue a long time ago i called tmobile and they stated at the time it was a known issue and it was suppose to be resolved in a few days and a few days later it started to work. I also made about 10 calls and only one of them didnt come thru to the phone. My home phone rang for about 30 secs then went to vm but no indicator on the device but that only occured 1 out of 10 tries.
MCbrian said:
Tomorrow when I'm at work -- and have a full-strength 3G connection -- I'll try it again to confirm that it does receive during 3G data. I've done that test before -- I've received calls with my laptop tethered to the TP2 on 3G and kept the data connection and received the call, but I haven't tried with the rom I'm currently running.
Click to expand...
Click to collapse
Just confirming what I thought: On a 3G data connection, data-transfer continues and the voice call is received simultaneously, as it should.
Thanks for your inputs and my answers
I'm using Tmobile ROM which upgraded me from WinMo 6.1 to WinMo 6.5. I'm not sure what was the radio on it. But I flashed it with Hard-SPL and then with 4.49.25.88 Radio.
Even then the issue still persists
I read somewhere it happens due to NOM1 and NOM2 kind of EDGE network. NOM1 has capabilities to suspend data connection and give preference to phone call, NOM2 doesnt support this behavior. It seems AT&T is using NOM2 in my area. I'm not sure though if this is causing the issue that I'm experiencing.
I called AT&T Technical Support and they said they see my phone as Unkown device and can' support it.
Please this is really annoying, any help is appreciated.
Same here, I am currently with the new official (ok better leaked) ROM and the Radio that was provided (the latest).
The point is that when I am on 3G i can receive both data and calls which is obvious. Now after reading this thread I noticed that when I am on standard GSM and someone calls me, they get notified that my phone is switched off.
What is weird is the fact that there should have been an option to state Call over Data or the opposite for that matter. I think my old Nokia N95 had a similar option.
So, yeah, is that a bug or a feature?
i'm just guessing...but, I believe the simultaneous data/call is a function of 3G .....EDGE is the bare-bones basic thing....
at least that's how they make it sound in the commercials
....i should have read the replies in the thread...
stormrain said:
when I am on standard GSM and someone calls me, they get notified that my phone is switched off.
What is weird is the fact that there should have been an option to state Call over Data or the opposite for that matter. I think my old Nokia N95 had a similar option.
QUOTE]
When I tested this (on EDGE) by calling my TP2 from landline it went to voicemail. Another time I was on EDGE and someone tried to call me and they had your experience: "Out of area/unreachable". And this was within 24 hours, on the same rom without changing any setting (at least, not on purpose).
I've never seen an option to set data/voice priority.
Click to expand...
Click to collapse
I flashed Energy ROM with .88 radio, it did improve download speed. But still don't receive calls while using data.
Is there any other ROM which allows this?
The Rhodium isn't capable of simultaneous data and voice.
You should have a GPRS Class A phone, but that should have 2 antennas. (See link)
So only one of them is active, data OR voice.
But normally it should pause the data connections and give priority to the voice connection.
ronh said:
The Rhodium isn't capable of simultaneous data and voice.
You should have a GPRS Class A phone, but that should have 2 antennas. (See link)
So only one of them is active, data OR voice.
But normally it should pause the data connections and give priority to the voice connection.
Click to expand...
Click to collapse
I believe it IS capable, if you are on 3G data. Not if you are EDGE / GPRS.
ronh said:
The Rhodium isn't capable of simultaneous data and voice.
You should have a GPRS Class A phone, but that should have 2 antennas. (See link)
So only one of them is active, data OR voice.
But normally it should pause the data connections and give priority to the voice connection.
Click to expand...
Click to collapse
stevedebi said:
I believe it IS capable, if you are on 3G data. Not if you are EDGE / GPRS.
Click to expand...
Click to collapse
Yes -- it absolutely is, as stevedebi states, on 3G. So the limitation on EDGE isn't the phone, really, it's the nature of EDGE/GPRS.
I replaced my galaxy s 2 because it was acting up and now i have rooted one and also put stock rom bloat free and i recently noticed that sometimes my phone have hard time connecting to data. i can see the uplink sign go green but the downlink arrow doesnt blink and phone keeps me waiting waiting and waiting and i have to restart the phone or leave it for good 5 or 10 minutes to be able to start working. can anyone please tell me if thats a hardware issue or the software? do i need to have my phone replaced?, i dont know if tmobile store would exchange phone now because i purchased phone on 12th and its been 12 days if the reffer me to customer service then they will send me a refurbished phone which i do not want because i paid full price for phone.
any help will be appreciated.
Data connection problem
If you haven't already tried, go to Settings/Wireless and network/Mobile networks/Access Point Names and if there is an option to reset, select it. I had a similar problem with data connections - up and down lights blinked but no connection - and T-mobile support helped me out. Also, make sure Use packet data and Data roaming are checked.
mtmikey said:
If you haven't already tried, go to Settings/Wireless and network/Mobile networks/Access Point Names and if there is an option to reset, select it. I had a similar problem with data connections - up and down lights blinked but no connection - and T-mobile support helped me out. Also, make sure Use packet data and Data roaming are checked.
Click to expand...
Click to collapse
I've had the problem too, both on 4G and WiFi. There is a warning on the data roaming option about incurring extra charges. Is this true? I know that my plan says free domestic roaming, but I'm not sure that applies to data?
The T-mobile rep allowed that this was confusing. They stated that there are no additional charges within the US. Roaming is required because TM uses other providers' (i.e. Verizon) towers in some locations.
I have this same problem, Im wondering if the update coming out next month for wi-fi calling will address this, or what about using the new sim card??? Its pretty annoying but i didnt want to really exchange my phone b/c this is the only problem im having as well as the vertical lines which i have pretty much learned to live with.
K_esco said:
I have this same problem, Im wondering if the update coming out next month for wi-fi calling will address this, or what about using the new sim card??? Its pretty annoying but i didnt want to really exchange my phone b/c this is the only problem im having as well as the vertical lines which i have pretty much learned to live with.
Click to expand...
Click to collapse
i am using the new sim card already... i dont know if the problem is with new sim card or the phone itself but it gets annoying sometimes when i need internet and it doesnt wanna work.
Has anyone had any luck fixing this?
I noticed this problem sometime after rooting and flashing roms. Now I'm on the stock rom released in the dev channel. I've talked with customer servie for an hour and none of their solutions fixed anything for me.
I don't have a good backup - is there anything I can do?
I haven't been bitten by this again. It has been a couple days and I've since replaced my phone (today). But I haven't been on 4G much. Wifi has been working fine for the last couple days.
I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
New rom? Just in case something did happen with the rom somehow.
Sent from my LG-P930
I'm also having the same problem on official Bell ICS...
accent1016 said:
I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
Click to expand...
Click to collapse
Why not use the official release?
accent1016 said:
I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
Click to expand...
Click to collapse
Voice data is not sent over the LTE network but instead is sent over EDGE, HSUPA or HSDPA (gsm) networks. This is because LTE was designed to handle data only. Currently a few mobile operators are begging to launch voice over LTE capabilities (VoLTE). However ATT does not support VoLTE capabilities so whenever you place or receive a call your handset will switch to the gsm network to handle voice.After the call has ended your handset usually takes a few seconds to automatically switch back to LTE if available. During the time your phone is switching back networks your data will be inaccessible. If your phone does not switch back or your data never returns then you can toggle on/off airplane mode to reset it as you have mentioned doing. This should not be happening very often, unlike what you describe. What I would suggest is flashing HoNo's CWM official V20c ICS from att. This will update your phones baseband and firmware for your radios and I've also heard is more stable and has improved battery life. Hope I could help.
Sent from my Nexus 7 using xda app-developers app
accent1016 said:
I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
Click to expand...
Click to collapse
I had the same problems with the leak at home where I have a weak signal. Never had any problems with CM9 or GB. When I switched to the official rom all those problems went away. So I think it was just a baseband issue with the leak.
Sent from my LG-P930 using xda app-developers app
We ( my wife and I) got the same issue... With Bell.
So we sent both phone ( GB by the way non root ) to bell to get them repair ...
Sent back the phone... 1 h later ... got the same issue .. so they ( futuretel in Markham Ont Canada) dont find the issue, they just reflash the phone.
sent it and ... weeks later got it back ... lost it again ... but they change hardware and also reflash.
Now it's my turn ...
I'm still waiting for my phone because when i got it back, got issue ( probably firmware ) because I lost the speaker and speakerphone ... so if someone call me i was not able to ear them...
Sent back the phone again for repair and now i'm waiting.
Update my wife phone 2 day's ago with ICS from LG( bell ) and I dont think she got the issue.
If it's happening again, LG will have to step in because it's 2 repair for the same issue.
Since we are not alone in this situation we will be able to remove the hypothesis
of interference in our house!
And again ... when I was talking with someone from Bell support, I told them I would like to try custom Rom if the issue is still there...
The person agree with me... yes weard from someone from bell...
Other than that ... it would be good for people to "catlog" the drop signal / no voice service...
Some one have a good tool that can track that specific issue ?
Thanks!
Just wanted to see if anyone else has been experiencing this or maybe knows a way to fix this. I have 2 issues with the phone calling on this phone. I had the 925T since launch and never had an issue with it. ever since i sent it in for repair, I've had a strange issue. Fist one is dialing out. When attemting to make a call, it takes anywhere from 3 seconds to 40 seconds before the call actually gets connected. this is highly annoying as i dial a number and it feels like forever before the call actually connects. my other issue is after the phon ehas been one for a few hours, I dont get any incoming calls. the phone will not show me any incoming calls at all so I don't even know when someone calls me. Ive tried everything i can. tried changing sim cards, updated the bootloader and modem, tried different roms, kernels, stock odin, everything. and its the same story no matter what I do. Anyone Have an idea of what it could be? It only works well after a fresh reboot. calls works without issues. hours later, problem comes back
I've had the same exact problem but I attributed it to using an AT&T Sim card on an unlocked T Mobile phone.
I've now rooted and installed Xtrostolite Rom with latest modem and bootloader. I've yet to have any issues. Good luck.
Anyone else have this issue?
I have this issue. It seems if i leave wifi off i do not ever have this issue. I live in a crappy coverage area so i have to have wifi on at home. I just reboot when i leave. I hate this phone....
btothec said:
I have this issue. It seems if i leave wifi off i do not ever have this issue. I live in a crappy coverage area so i have to have wifi on at home. I just reboot when i leave. I hate this phone....
Click to expand...
Click to collapse
You think the problem is WiFi related?
Yes. If i leave wifi off i never have the issue.
Still is happening. whether I have wifi on or off it always happens. It seem,s to be an issue related to VoLTE. When I turn LTE off, the issue dissapears. Updated baseband and bootloader to latest version and issue is still there. Have a custom rom and the issue is still there. go back to the tmobile rom and the issue is still there. thinkiing of going back to a tmobile firmware and turning off VoLTE in the firware then reflashing back to custom rom and seeing if that helps. if not, im selling the phone and getting the F version of the regular S6 and calling it a day. im done with carrier branded phones.
Interesting enough I haven't had this issue in the last 3 to 4 days. I wonder if it is AT&T related.
I have this issue. All the time. Unlocked from tmo, using straight talk at&t. This phone is the worst.
Anyone not on AT&T network having this issue?
I wonder if flashing the AT&T modem on TMO model will help.
cbutt said:
I have this issue. All the time. Unlocked from tmo, using straight talk at&t. This phone is the worst.
Click to expand...
Click to collapse
Maybe you should get a phone from att.
If att service is better than tmobile then maybe there phone is better than tmobile's phone.
Pp.
PanchoPlanet said:
Maybe you should get a phone from att.
If att service is better than tmobile then maybe there phone is better than tmobile's phone.
Pp.
Click to expand...
Click to collapse
I've been able to switch between carriers on any phone that has the supported bands since the galaxy s2. The issue is with this phone. My mistake in buying it.
Please help!
same thing here its unbearable, using latest unibase and xtrestolite
I have tried a few roms and a few kernels. I have tried differ apns but att Sim in this phone doesn't work like it should. I was going to get a TMOBILE note 5 to use on att but now I know it's not worth the risk.
@stu5797, yea man, I wish I had a solution. I'm happy it's not just me, but pretty bummed that there seems to be no answer other than it just doesn't work properly.
I've noticed the issue only happens during peak hours. Can anyone confirm?
I was having similar problems after the 5.1.1 update so after a few troubleshooting sessions with TMO, they sent me a new phone. 2 weeks now and no more problems. First phone that I have not rooted and flashed..... I was also told by a store rep that a lot of people were having issues since TMO is upgrading towers for 12 band.
osmosizzz said:
Just wanted to see if anyone else has been experiencing this or maybe knows a way to fix this. I have 2 issues with the phone calling on this phone. I had the 925T since launch and never had an issue with it. ever since i sent it in for repair, I've had a strange issue. Fist one is dialing out. When attemting to make a call, it takes anywhere from 3 seconds to 40 seconds before the call actually gets connected. this is highly annoying as i dial a number and it feels like forever before the call actually connects. my other issue is after the phon ehas been one for a few hours, I dont get any incoming calls. the phone will not show me any incoming calls at all so I don't even know when someone calls me. Ive tried everything i can. tried changing sim cards, updated the bootloader and modem, tried different roms, kernels, stock odin, everything. and its the same story no matter what I do. Anyone Have an idea of what it could be? It only works well after a fresh reboot. calls works without issues. hours later, problem comes back
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Are you still having this issue? I have the same issue and the same phone but mine is unlocked and working on cricket network. So yeah same problem taking forever to connect a call and no receiving calls mos of the time. No ring no notification of missing call. I been doing some research and find a temporary fix. Try going to settings -mobile networks and switch from lte/wcdma/gsm to wcdma/gsm or gsm only. But before do a test. Turn off data and try to make a call see how fast it connects then have someone to call your phone. If it works then this trick will work for you. Of course you gotta sacrifices lte speed . Basically having 4g only but at least will fix your calls. These problems seem to ve related to volte i been trying to disable it but there is no such option under phone app setting. I just dont have it. (I cann show some screen shots) so if someone knows a secret code or app whatever to turn it off i will appreciate it. My phone is a t mobile galaxy s6 edge.
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stu5797 said:
I have tried a few roms and a few kernels. I have tried differ apns but att Sim in this phone doesn't work like it should. I was going to get a TMOBILE note 5 to use on att but now I know it's not worth the risk.
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Try this..
Are you still having this issue? I have the same issue and the same phone but mine is unlocked and working on cricket network. So yeah same problem taking forever to connect a call and no receiving calls mos of the time. No ring no notification of missing call. I been doing some research and find a temporary fix. Try going to settings -mobile networks and switch from lte/wcdma/gsm to wcdma/gsm or gsm only. But before do a test. Turn off data and try to make a call see how fast it connects then have someone to call your phone. If it works then this trick will work for you. Of course you gotta sacrifices lte speed . Basically having 4g only but at least will fix your calls. These problems seem to ve related to volte i been trying to disable it but there is no such option under phone app setting. I just dont have it. (I cann show some screen shots) so if someone knows a secret code or app whatever to turn it off i will appreciate it. My phone is a t mobile galaxy s6 edge
Didn't work for me. I turn off data and I still have to wait until the call goes through
hi there,
i am new with OnePlus, and am i really so happy from that decision.
just i need one strange question. While on phone call i cant use internet connection on my both service provider ( different gsm companies btw ). even my old M7 was able to done that. have i done something wrong on settings? or this is like that?
thnx
regards
I can't use internet while on call me neither
No issues here. But I'm using a single sim for both data and call.
Iam on OOS 8.1 beta 4 using 2 sims, same can't use 4g when on call but only sometimes I have noticed my 4g drops down to 3g while on call, there should be a solution to this, I am gonna try some 4g booster apps from play store lets see if they help, cheers everyone.
Don't think this is an issue. I don't recall I could do this ever on any phone. But if you are connected on wifi there is no trouble at all. Guessing you can't do both ?
diminou91 said:
Don't think this is an issue. I don't recall I could do this ever on any phone. But if you are connected on wifi there is no trouble at all. Guessing you can't do both ?
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there's an option in "developers options" "mobile data always active" , if u read the little detail underneath it it says mobile data will be on even if the WiFi is connected I presume this way both will be on, but I still don't know if mobile data disconnects at the time of making a call, but I will experiment and see what happens, cheers.
I had the same issue on my OnePlus3 a while ago. I haven't encountered it on the 5T though. I'll try to look for a solution when I get home. In school atm.
I'm using turkey Vodafone and when I'm on call i can use internet but it drops to 3g from 4g, unless you use volte its normal when it drops to 3g.
Yep definitely an issue. I'm Virgin Media and EE
Don't remember it being the case on the OP3 but could be wrong
On op3 I remember having the same issue. And note 3 and note 1 too. That's why I don't think it's an issue per say. Maybe a wrong implementation or something. Can maybe be fixed by a piece of code (magisk or xposed)?